CN101204074A - Storing message in distributed sound message system - Google Patents
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Abstract
A voice messaging system comprises a common message store, a local data store located remotely from the common message store, and a media server. The media server is operable to receive a call directed to a number serviced by the media server, prompt the user for a voice message, direct the voice message to the local data store for temporary storage, notify the common message store that the voice message is present in the local data store, respond to a request to transfer the voice message to the common message store, and direct the local data store to erase the message upon receipt of a communication from the common message store that the voice message was successfully saved.
Description
The cross reference of related application
The application's case advocate on June 30th, 2004 application to be entitled as " Message Durability For VoiceMessaging System " and to authorize application case number be 60/584, the priority of 270 co-pending U.S. Provisional Application case, the mode that described application case is quoted in full is incorporated herein.
The application's case be involved on March 15th, 2005 application to be entitled as " Distributed IP Architecture ForTelecommunications System " and to authorize application case number be 11/080, the priority of 744 co-pending U.S. utility patent application case, the mode that described application case is quoted in full is incorporated herein.
Technical field
The present invention relates generally to the system and method relevant, and more particularly, relate to the system and method that is used to manage by using the speech message transferring structure with the message of Regional Distribution formula component communication with the speech message transmission.
Background technology
In the past few decades, voice mail sustainable development and in the successful running of most of commerce, become key element.Some voice-mail system is made of the assembly that communicates with one another on the client of PSTN (PSTN), and therefore colocated on the region.This company for the office with region dispersion is totally unfavorable.
In current global economy, though less company also may need many offices think customer service, interactive or with manufacturer for various other reasons.The present available wide area that comprises the other products of the business sites that internet support mail, video conference and permission disperse becomes more seamless and integrated.In addition, wired and wireless telephony network provides based on network voice mail service, and it is used for communicating with one another by small-business and individual consumer and where is positioned at regardless of it.Developed other telecommunication product to provide voice mail service to small-sized business and other mechanism (for example school, hospital, government department etc.).These other telecommunication products generally include local voice message storage.
Yet, for the office that the region disperses, still there is a prominent question, the telephone system of operating and satisfy simultaneously the specific demand of each office as the system of single, colocated promptly is provided.Set up the trial that independent data storage device may be a costliness in each office, because all must buy and safeguard the hardware that repeats at each website place.In addition, allow the logistics of office's voicemail access may become complicated.
Centralized storage can reduce cost and seamless voice mail platform is provided.Yet, owing to there is system delay during the speech message between the website of handling the far-end location, thus for the integrated centralized storage of speech message of the enterprise of region dispersion be problematic.The one-component of system delay is to be used to discern the particular storage medium of the described message of storage and correctly read/write mechanism is positioned over the most approaching medium place consumed time of discerning.System delay also is subjected to being used for website with the far-end location and is coupled to the speed of bearer network of central storage device and the influence of capacity.
System delay has brought a new challenge.On the one hand, the subscriber need guarantee that speech message is transmitted and is stored in middle position rightly.On the other hand, require the transmission of subscriber's waiting voice message and wait for determining being unsatisfactory about the speech message that received from central storage device.Therefore, need further improvement region disperse voice mail systems.
Summary of the invention
An embodiment who is used for the system of message stores assurance comprises a shared message memory, a local data memory and a media server of locating away from described common message store.Described media server can be operated to receive a calling at the number of being served by described media server, the prompting user has speech message, described speech message is directed to local data memory to store temporarily, the notice common message store is present in the local data memory about described speech message, response one request and described speech message is sent to common message store, and the guiding local data memory is wiped described message when successfully preserving the Content of Communication of described speech message from common message store receiving.
The present invention also provides related operating method.An embodiment who is used for the method for message stores assurance comprises: whether poll one has been stored in described local data memory with the local data memory of local voice mailing system colocated with definite speech message; The common message store that notice is located away from local data memory when speech message is present in the local data memory; Speech message is sent to common message store from local data memory; With the Content of Communication of waiting for from described common message store about the successful reception of speech message.
The those skilled in the art easily sees further feature and the advantage of the system and method that be used for message stores assurance with writing up with easily seeing maybe will become by the research accompanying drawing.All these additional features and advantage all are used in Regional Distribution formula messaging system in the scope of the system and method that message stores guarantees, and described scope is protected by appended claims.
Description of drawings
Can understand the described system and method that message stores guarantees that is used for reference to the following drawings better.Assembly in the accompanying drawing may not be drawn in proportion but focus on the principle that message stores guarantees in the distributed message transmission system of clear explanation region.In addition, in the accompanying drawings, in all different views, similar reference numeral refers to corresponding component.
Fig. 1 is the block diagram of an embodiment of explanation region distributed message transmission system.
Fig. 2 is the block diagram that an embodiment of the message durability subsystem that can implement in the distributed message transmission system of Fig. 1 is described.
Fig. 3 is the functional-block diagram of an embodiment of the message channel from the archive server to the common message store of the message durability subsystem of Fig. 2.
Fig. 4 is the schematic diagram of explanation one embodiment of the distributed message transmission system of Fig. 1 when the subscriber produces speech message.
Fig. 5 is the schematic diagram of one embodiment of the distributed message transmission system of Fig. 1 when subscriber's retrieves voice messages.
Fig. 6 is that explanation is used to produce the also flow chart of an embodiment of the method for local stores voice messages.
Fig. 7 is the flow chart of the explanation embodiment who is used for the method that message stores guarantees that can implement by the distributed message transmission system of using Fig. 1.
Fig. 8 A and 8B are the flow charts of the alternate embodiment that is used for the method that message stores guarantees that can implement by the distributed message transmission system of using Fig. 1 of explanation.
Fig. 9 A and 9B are the datagrams that an embodiment of the message flow that passes through Fig. 1 system during message stores is described.
Figure 10 A and 10B are the datagrams that an embodiment of the message flow that passes through Fig. 1 system during message retrieval is described.
Embodiment
Distributive telecommunication system the functional of Modern Small or large-scale office business settings that provide support for example called out switching, automatic-answering back device, voice mail, speech message transmission etc.Described telecommunication system is made of the assembly that can be arranged in each position away from each other.Each assembly all is coupled to the wide area network based on Internet Protocol (IP).Described system guarantees and allows the caller to produce a message and stopped communication and be need not online wait about successfully transmitting and the determining of stores voice messages by voice recorder to subscriber's storage that gives information.The described system durability that also gives information, because in case described speech message is recorded, described system guarantees not tube apparatus and network service disruption, described speech message is stored in the common message store.
Regional Distribution formula messaging system 100 gives information, and storage guarantees and the durability of speech message, and wherein said system 100 comprises media server 120, archive server 160 and common message store 170.Media server 120 is coupled to one or more networks with described distributed message transmission system 100.Storage of voice messages away from described media server 120 in the archive server 160 management common message store 170 of location.The complexity of receiving communication network (for example PSTN (PSTN) 115) that is situated between is handled by the signaling gateway function (SGF) 117 that is coupling between media server 120 and the PSTN 115, wherein use the SigTran agreement in the link between media server 120 and SGF 117, and signaling system 7 (SS7) is used for carrying out out-of-band signalling with support call foundation, charging, Route Selection and information exchange functions between SGF 117 and PSTN 115.Illustrated as Fig. 1, media server 120 also is coupled to PSTN 115 by T1/E1 or other a plurality of channel links.
Voice over IP transmission (VOIP) gateway 133 uses the device of session initiation protocol (SIP) to carry out integrated media server 120 and modular voice processor 130 or other.Access control 107 management are carried out integrated complexity with a plurality of media servers 120 with Internet Protocol (IP) network 105.When using single medium server 120, use SIP, SigTran or H.323 the communication link of message transmission protocol media server 120 is coupled to IP network 105.One or more automatic speech recognitions (ASR) module 135 and one or more texts are coupled to media server 120 to language (TTS) modular converter, so that can with audio frequency and text is input to distributed message transmission system 100 or from distributed message transmission system 100 output audios and text.Voice over IP transmission (VOIP) gateway 133 uses the device of session initiation protocol (SIP) to carry out integrated media server 120 and modular voice processor 130 or other.One simplifies the residue communication between components that agreement is used for the distributed message transmission system.
Voice extensible markup language (VoiceXML or VXML) is a kind of communication pattern between the archive server 160 of media server 120 and far-end location.Use HTTP(Hypertext Transport Protocol) and come the VXML of the communication information to allow the user by using speech recognition technology and the device interactive that is coupled to IP network with packet form.Replace traditional browser based on graphical user interface, VXML depends on any one in voice browser and/or the many voice-based devices (for example phone, mobile phone or composite set).Replace depending on the conventional browser of keyboard and mouse, VXML depends on voice browser and voice-based device.Use VXML, the user is interactive and submit input to by user's natural sound of speech or button keyboard by listening in advance record or synthetic audio frequency output.VXML is through designing to be used to create audio session (described dialogue has synthetic speech, digitized audio and identification oral and the double-tone multi-frequency coding input), speech message record and hybrid session.As hereinafter being further explained in detail, VXML HTTP request is communicated to archive server 160 from media server 120, the storage of the speech message of preserving in its management common message store 170, definite and retrieval.
The apps server 150 that is coupled to archive server 160 and internet 155 provides a mechanism with from the previously stored speech message of common message store 170 accesses for the subscriber of distributed message transmission system and third party with appropriate access right.
Message is durable, in case the subscriber with a Message Record in the VXML session, no matter media server 120 faults, archive server 160 faults and wide area network service disruption, described message still are saved and can come access via the common message store of locating away from the subscriber.Realize that this is because can be asynchronous from local data memory to the message stores away from the common message store of locating.That is to say that customized caller need not the online affirmation that waits for the arrival of news and successfully transmitted.Because common message store comprises a disk array, so the message or the metadata that are stored in wherein are able to take many plant failures and ask to restart to transmit message blocks.
Fig. 2 is the functional-block diagram that an embodiment of the message durability subsystem 200 that can implement in the distributed message transmission system 100 of Fig. 1 is described.Described message durability subsystem 200 comprises media server 120, archive server 160 and common message store 170.Media server 120 comprises a message deposit application 222 that is coupled to VXML browser 224.Message deposit application 222 preparations and control media server 120 are to realize Message Record.VXML browser 224 further is coupled to transmitter 140 and local data memory 220.VXML browser 224 is communicated by letter with transmitter 140 via TCP/IP.Local data memory 220 include file systems 226, described file system 226 provides file name and path to be associated with actual speech data and database 228, and described actual speech data and storage 228 are preserved metadata and it is associated with a record speech message.
The present invention expects the approach of two annexes that are used to give information.The attachment content that first approach is the soap message that will be received by receiver 262 is not written into an intermediate file together with heading message or metadata are delivered to message server 264 as one with the message of Java message service compatible.Use this approach, receiver 262 and message server 264 have the distribution flexibility, so that any archive server can both be delivered to common message store with the message that is stored in the message server 264.
Another approach is that the attachment content of the soap message that will be received by receiver 262 is saved in the file, then is delivered to message server 264 with file name and message meta-data.Use this approach, message server is only handled text data.
The apps server 270 that is inserted between unified message service 280 and the VXML browser 224 is showed the message of before being stored to one or more with the subscriber that communication mode is coupled to media server 120.
Fig. 3 is the functional block diagram of an embodiment of the message channel 300 that archive server 160 is linked to common message store 170 of the message durability subsystem 200 of Fig. 2.As indicating among Fig. 3, the application program 270 that can operate on archive server 160 or communicate by letter with archive server 160 is coupled to upper library 340 or lower library 350 via unified message service 280 or layered service provider (LSP) server 268.Unified message service 280 comprises that one is configured to CORBA (CORBA) client's connector 285.Layered service provider server 268 is configured to the CORBA server.Layered service provider server 268 provides strong, effective and scalable message and subscriber preference adjustable service.Connector 285 is communicated by letter with layered service provider server 268 via agreement (IIOP) between internet ORB.Upper library 340 is the high-order application programming interfaces of the device certain logic in the encapsulation lower library 350.Lower library 350 comprises the multinomial function that is used to support the message passing service.Upper library 350 uses peer protocol to communicate by letter with storage device 360, storage device 362 and storage device 368 and additional memory means (not shown) under the management of common message store 170 and control.
Fig. 4 is the assembly in the explanation distributed message transmission system 100 and the system diagram of data flow.Distributed voice messaging transmission system 100 comprises message durability subsystem 200, and described message durability subsystem 200 comprises media server 120, archive server 160 and common message store (not shown).The data storage device that described media server 120 can be configured inside and/or externally be coupled, described data storage device are used to provide file system 226 and local data memory 228 functions of before being introduced.Media server 120 is coupled to away from the archive server 160 of locating with communication mode via the packet switch wide area network.Media server 120 further is coupled to PSTN 115.
In operation, subscriber 405 passes through phone 410 originating calls in the position of being coupled to PSTN 115.Described calling is set up on PSTN 115 and is stopped by media server 120, and described media server 120 provides the conversation interface between PSTN 115 and the distributed message transmission system 100.The message deposit application that can operate in media server 120 222 generates new file name for the message that to be ready being recorded, and is used to classify or others describe that the identifier of calling out character, subscriber and speech message is collected or others generate new metadata 432 according to one or more.Metadata 432 is associated with file name.
Fig. 5 is the schematic diagram of explanation one embodiment of the distributed message transmission system of Fig. 1 when subscriber's retrieves voice messages.Embodiment indication as described, archive server 160 can be associated with the various application programs that can operate on apps server 150 or by its control.Therefore, but appropriately access be coupled to customized user's access, examination, comment of the IP-based network of apps server 150 or transmit and be integrated in previously stored speech message in the common message store 170 via archive server 160.Except providing the access to the subscriber via apps server 150, previously stored speech message can transfer back to the reservation caller 405 of being coupled to distributed voice messaging transmission system 100 via PSTN 115.One or more can on archive server 160, operate or with the application program of archive server 160 communication can be via the VXML browser 224 that is associated with media server 120 return voice messages.
Fig. 6 is that explanation is used to produce the also flow chart of an embodiment of the method 600 of local stores voice messages.Speech message as indicated above, that media server 120 is configured to write down and local storage is imported into.The speech message that media server 120 was stored this locality in the appropriate time is provided to archive server 160, to be sent to common message store 170.Media server 120 dispose appropriate processing resource with the storage of voice messages simultaneously one or more imported in the local data memory that is coupled to media server 120, and allow access previously stored " this locality " speech message simultaneously.
Method 600 is with square frame 602 beginning, and wherein the calling of being started by the subscriber of distributed voice messaging transmission system 100 (Fig. 1) is by media server 120 services.Then, indicated as square frame 604, sometime, the prompting subscriber writes down a speech message during calling out.Indicated as square frame 606, the subscriber writes down described speech message.After this, media server 120 generates a file name for described speech message, and is associated to discern described speech message with appropriate metadata, and is indicated as square frame 608.Indicated as I/O square frame 610, after having write down speech message, file name, speech message and any header information (for example metadata) are stored in the local data memory 228.
The metadata that is associated with speech message comprises memory location, type, caller, session, urgent and confidentiality identifier.Local storage location identifier contains the absolute path and the file name of the data file on the local file system 226.It is voice or Fax Messaging that type identifier is indicated handled message.When the message deposit person is system subscriber, caller's identifier indication subscriber identification.Others, the caller is identified as " visitor ".Session identifier indication depositor session identification.The message that urgent identifier indication is associated is high-priority message or the standard priority message that can handle at the appropriate time and solve.Whether the confidentiality identifier Indication message is designated as by limiting the access of recipient's number.The metadata that is associated with described speech message is identification message sender and one or more message acceptance persons also.
Extra and the optional metadata that is associated with speech message can comprise the preferred information of transmitting date and time of indication.When not being associated with described message, media server 120 is configured to periodically open the new information that begins to common message store 170 and transmits.
The condition metadata also is associated with the message that some is handled by distributed message transmission system 100.For instance, the condition metadata is discerned the speech message of being stored and when is added the comment of transmitting message for relating to.Except forwarded message identifier, the condition metadata comprises forwarded message note and dictation length identifier.Forwarded message identifier is and transmits the message identifier that speech message is associated.Forwarded message note identifier be with about the note of transmitting message or the independent identifier that comment is associated.The length of the forwarding message that the dictation length identifier indication is associated with described note.
Fig. 7 is the flow chart that an embodiment of the method for implementing by the distributed message transmission system 100 of using Fig. 1 700 that is used for the message stores assurance is described.Describedly be used for the message that method 700 that message stores guarantees relates to local record and storage and be forwarded to common message store 170, and will determine that information sends back to media server 120 and informs and store described message at appropriate time place.Be used to store the method 700 of assurance with square frame 702 beginning, the i.e. local data memories that are associated with media server 120 at new speech message 434 polls.When detecting new speech message 434, as indicated to inquiring 704 positive response, media server 120 provides an indication to archive server 160, and described indication is then notified common message store 170 with the existence of new information in square frame 706.
Shown in square frame 708, common message store has been prepared the space for specifying the new speech message that is integrated in the common message store 170.Then, shown in square frame 710 and inquiry square frame 712, common message store 170 is come the request message content by using the repetitive routine by square frame, is transmitted by archive server 160 and is received in the common message store 170 up to whole message.In case received whole message, common message store 170 sends the received affirmation of whole message so, shown in square frame 714.Described affirmation of sending from common message store 170 is received and transmits by archive server 160, shown in square frame 716.Shown in square frame 718, the affirmation that is received by archive server 160 is forwarded to media server 120.It is real to be received really authentication by media server 120: described speech message is successfully stored and is integrated with shared message memory 170.In another alternate embodiment, come the local data memory 228 that is associated with media server 120 at new message poll with the application program of archive server 160 communication by exercisable software or firmware in archive server 160 or by one.In this way, one or more devices away from the location can be configured to monitor a plurality of media servers.
Fig. 8 A and 8B are the flow charts of the alternate embodiment of the method 800 that is used for the message stores assurance that can implement by the distributed message transmission system 100 of using Fig. 1 of explanation.Described method 800 is with square frame 802 beginnings, and wherein the local data memory 228 of poll and local voice mailing system colocated is to determine whether a speech message has been stored in the data storage 228.Then, indicated as I/O square frame 804, common message store 170 is notified: a new speech message is present in (away from what locate) local data memory 228.Then, described speech message is sent to common message store 170 from local data memory 228, illustrated as I/O square frame 806.Repeat an inquiry 808 and relevant wait routine 810, successfully all be stored in the common message store 170 until described speech message.At this moment, described speech message has been stored in the common message store 170.A is indicated as connector, it makes the illustrated step of Fig. 8 A be associated with those steps shown in Fig. 8 B, method 800 continues to carry out square frame 812, wherein makes the speech message of being stored can be used for the subscriber and has the people of being coupled to the storage authority of archive server 160 and common message store 170 with communication mode with those.In square frame 814, deletion is stored in the message in the local data memory 228.Function illustrated in the square frame 812 and 814 can be carried out or carry out simultaneously substantially by chaotic order.
Fig. 9 A and 9B illustrate during a message is sent to common message store 170 from local data memory 228, the datagram of an embodiment of the message flow of the distributed message system 100 of process Fig. 1.Shown in exemplary embodiments, a group communication content is sent and is received by various system entitys.One caller device both records, one message and with an object label forwarding to a VXML browser.Described VXML browser is saved in described recording messages in one file or others make recording messages be associated with a file, and the request of sending is to be stored in described message in the local data memory temporarily.One sender process receives described request, request is stored in the local data base, request is forwarded to the receiver that is associated with archive server 160.Described receiver is delivered to a message server with message via a unified messenger service.Described message server with message request queuing, receive message and with forwards to a message manager.Message server keeps described message and associated metadata, receives the affirmation that has been successfully processed into common message store from the described message of described message manager until it.In the illustrated embodiment, in case message server with message queueing, just confirms be forwarded to VXML browser with described order with one via unified message service connection, receiver and transmitter.When receive the affirmation that message has been lined up in message server, transmitter is just deleted message and the related data that temporarily is stored in the local data memory.In an alternate embodiment, the affirmation stream from message server to the VXML browser may be suppressed or postpone, and receives a sure affirmation until message server from common message store.
Message manager receives from the message of message server and with the unified messenger service application programming interfaces of described forwards to, and described interface is used for message deposit is transmitted described message in the LSP of common message store 170 server via one again.In case described common message store is successfully deposited described message, the acknowledge message by relevant message identifier identification is forwarded to message server via LSP server, unified message attendant application interface and message manager with described order so.In response, message server is deleted described message and associated metadata.
Figure 10 A and 10B illustrate during common message store 170 searching messages or hello messages, the datagram of the embodiment of the message flow of the distributed message transmission system 100 of process Fig. 1.Shown in exemplary embodiments, a group communication content is sent and is received by various system entitys.The VXML browser starts a request obtaining voice message block, and described request is forwarded to the upper library or first storehouse via a message application and message server.When described request is during at voice message block, described upper library obtains account data process and responds described request by sending one.If described account data can not obtain in upper library, upper library is transmitted a request to obtain account data from the lower library or second storehouse so.The account data that upper library caches is returned from lower library.After this, upper library uses the request of sending of the account data of described high-speed cache to obtain message record data.If described message record data can not obtain in upper library, upper library is transmitted a request to obtain record data from lower library so.Afterwards, upper library uses described record data to produce a request at block of speech.In the literary composition and undeclared but indicate by datagram, lower library is made response by transmitting from the described identification block of speech of common message store, and described identification block of speech turns back to the VXML browser via upper library, message server and Messaging Application Programming Interface with described order.
If described request is at greeting, upper library obtains the hello messages data program and responds described request by sending so.If there are not the hello messages data in upper library, so described upper library is transmitted a request to obtain the hello messages data from the lower library or second storehouse.The hello messages data that upper library caches is returned from lower library.Then, upper library uses the hello messages data of institute's high-speed cache to send a request to obtain to comprise the block of speech of greeting.Also undeclared but indicated in the literary composition by datagram, lower library is made response by transmitting from the identification block of speech of common message store, and described identification block of speech turns back to the VXML browser via upper library, message server and Messaging Application Programming Interface with described order.
The flow chart of Fig. 6-8B and Fig. 9 and 10 datagram show that described embodiment causes carrying out the collection of voice-based message, integrated and distributed process by structure, function and the operation of the possible embodiment that is realized with one group of software that is associated with the hardware unit of communication mode coupling and/or firmware.In this sense, each box indicating one module, section or part coding, it comprises one or more enforceability instructions that is used to implement specific logical function.It should be noted that in some alternate embodiment the function of institute's note may be carried out to be different from the order shown in the figure in the square frame.For example, the order that in fact two square frames can be carried out substantially simultaneously or described square frame sometimes can be opposite of showing successively in the flow chart of Fig. 8 B is carried out, and this depends on related function.
But the operational software programs that can use by the various devices of distributed message transmission system 100 and can with the VXML browser, telephone device and with distributed message transmission system 100 be situated between the application program that connects (it comprises the ordered list of the enforceability instruction that is used to implement logic function) but the function software that is used in combination can be any by instruction execution system, the computer-readable media that equipment or device use or be used in combination with it (computer based system for example, contain the system of processor or other can be from instruction execution system, obtain the system of instruction and execution command in equipment or the device) implement.In the context of this document, " computer-readable media " can be any member that contains, stores, communicates by letter, propagates or transmit the program of being used or being used in combination with it by described instruction execution system, equipment or device.
Computer-readable media can be (such as but not limited to) electronic system, magnetic system, optical system, electromagnetic system, infrared system or semiconductor system, unit or communications media.The more specific example of computer-readable media (not exclusively tabulation) comprising: electrical connection (electronic system), portable computer diskette (magnetic system), random-access memory (ram) (magnetic system), read-only memory (ROM) (magnetic system), Erasable Programmable Read Only Memory EPROM (EPROM or flash memory) (magnetic system), fiber optics (optical system) and portable compact disk read-only memory (CDROM) (optical system) with one or one or more circuit.Should note, computer-readable media even can be paper or print the suitable medium that program is arranged above other, because program can be captured in the electronics mode via (for example) optical scanner paper or other medium, compile then, explanation or others are if necessary handled in appropriate mode, and are stored in the computer storage subsequently.
Although described the various embodiment of the system and method that is used for the message stores assurance, the those skilled in the art will easily understand many possible embodiment and the embodiment in appended claims.Therefore, be used for the system and method for message stores assurance all in the scope of claims and its equipollent.
Claims (20)
1. one kind is used for the method that storage of voice messages guarantees, it comprises:
The local data memory of a poll one and a local voice mailing system colocated is to determine whether a speech message has been stored in described local data memory;
When described speech message is present in the described local data memory, notify a common message store of locating away from described local data memory;
Described speech message is sent to described common message store from described local data memory; With
Wait one is from the communication of the described speech message of successful reception of described common message store.
2. method according to claim 1, wherein poll one local data memory comprises and uses a message deposit application of being carried out by a media server to produce a request.
3. method according to claim 1 is wherein notified a shared message memory to comprise with an archive server and is communicated by letter.
4. method according to claim 1 wherein transmits described speech message from described local data memory and comprises described speech message is transmitted in response one from the request of described common message store a part.
5. method according to claim 1 wherein transmits described speech message from described local data memory and comprises response one and transmit the metadata that is associated with described speech message from the request of described common message store.
6. method according to claim 1 is waited for wherein that the communication from described common message store comprises with an archive server to communicate by letter.
7. method according to claim 1 is waited for wherein that the communication from described common message store comprises with the performed message deposit application of a media server to communicate by letter.
8. method according to claim 7 is waited for wherein that the communication from described common message store comprises from an archive server to receive an alarm.
9. method according to claim 1, it further comprises:
Permit one and be coupled to the speech message of being stored in the described common message store of subscriber's access that starts of described media server with communication mode.
10. speech message transmission system, it has a Regional Distribution formula structure and provides storage of voice messages to guarantee that described speech message transmission system comprises:
One shared message memory;
One local data memory of locating away from described common message store; With
One is coupled to the media server of described common message store and described local data memory with communication mode,
Described media server has one and is situated between the interface receive a wide area network being used to receive a calling from a subscriber of described speech message transmission system, described media server can operate with:
Reception one is at the calling of a number of described media server service;
The prompting user has a speech message;
Described speech message is directed to described local data memory to store temporarily;
By using a sender process to notify the described speech message of described common message store to be present in the described local data memory, wherein said sender process connects for an application program provides a socket;
Response one is asked and described speech message is sent to described common message store; And
Indicate described local data memory receive one from described common message store successfully preserve the communication of described speech message the time wipe described message; With
One is inserted in the archive server between described media server and the described common message store, and described archive server comprises:
One receiver, it is coupled to described sender process and is configured to searching message information and an annex with communication mode;
One unified messenger service, it is coupled to described receiver and is configured to described message is kept at a message server and described common message store in the two.
11. speech message transmission system according to claim 10, wherein said receiver are called described unified message service to produce the message of one and one Java message service compatible.
12. speech message transmission system according to claim 10, the related data of wherein said message server in described information and described annex provides persistent storage.
13. speech message transmission system according to claim 10, wherein said message server provides the asynchronous message transmission.
14. speech message transmission system according to claim 10, wherein said message server are configured to guarantee described message once and only once is delivered to described common message store.
15. speech message transmission system according to claim 10, wherein said message server are configured to delete described message when described message successfully is delivered to described common message store.
16. speech message transmission system according to claim 10, it further comprises:
One message manager, it is configured to confirm a message delivery status.
17. speech message transmission system according to claim 10, it further comprises:
One message manager, it is configured to attempt once more when described message successfully is not saved in described common message store transmit.
18. speech message transmission system according to claim 10, wherein the attachment content that is received by described receiver is passed to described message server, wherein heading message as one with the message of Java information service compatibility.
19. speech message passing service according to claim 10, wherein the attachment content that is received by described receiver is saved in the file, and the title of described file and a message header all are passed to described message server.
20. speech message passing service according to claim 10, wherein said archive server and described common message store are coupled by a layered service provider server, one first storehouse and one second storehouse.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US58427004P | 2004-06-30 | 2004-06-30 | |
| US60/584,270 | 2004-06-30 | ||
| US11/170,499 | 2005-06-29 |
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| CN101204074A true CN101204074A (en) | 2008-06-18 |
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| CNA2005800215055A Pending CN101204074A (en) | 2004-06-30 | 2005-06-30 | Storing message in distributed sound message system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108028044A (en) * | 2015-07-17 | 2018-05-11 | 纽昂斯通讯公司 | The speech recognition system of delay is reduced using multiple identifiers |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108028044A (en) * | 2015-07-17 | 2018-05-11 | 纽昂斯通讯公司 | The speech recognition system of delay is reduced using multiple identifiers |
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