CN101179623B - Equipment failure process and alarm method in communication system - Google Patents
Equipment failure process and alarm method in communication system Download PDFInfo
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- CN101179623B CN101179623B CN200610138268A CN200610138268A CN101179623B CN 101179623 B CN101179623 B CN 101179623B CN 200610138268 A CN200610138268 A CN 200610138268A CN 200610138268 A CN200610138268 A CN 200610138268A CN 101179623 B CN101179623 B CN 101179623B
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Abstract
The invention discloses a method for equipment malfunction handling and alarming in a communications system, which provides corresponding alarming and malfunction information for customers of equipment operators and suppliers. Firstly, an equipment malfunction is set on an equipment malfunction point; an alarming related to equipment malfunction avoidance as well as a mapping relationship between the equipment malfunction and alarming is set; during the operation, the current equipment malfunction information, the recovered malfunction information and the malfunction analysis information are saved and reported to a malfunction server as required by customers; in the event of the equipment malfunction, the mapping relationship is set, and the alarming corresponding to the current equipment malfunction is reported to an alarming server. The invention carries out separate processing for equipment malfunction management, which frees equipment maintenance staffs from unnecessary alarming, reduces the alarming flux and workload of the system, and at the same time provides more accurate information about equipment positioning.
Description
Technical field
The present invention relates to the treatment technology of equipment fault in the communication field, particularly the method that equipment fault is handled and alarmed in the communication system.
Background technology
In communication system, the fault management of equipment is normally finished by alarm.The alarm of equipment generally provides the function of following several aspects:
(1) when system finds that partial function is undesired in normal course of operation, alarm provides information warning, and these information provide foundation for evading equipment fault automatically;
(2) when system finds that partial function is undesired in normal course of operation, alarm provides information warning, and these information provide foundation for the plant maintenance personnel manually evade equipment fault;
(3) when system finds that partial function is undesired in normal course of operation, alarm provides the foundation of positioning equipment fault.
Wherein, evade equipment fault automatically, the system that is meant is not having under the situation of manual intervention, and equipment is finished the work of evading of fault automatically, and comprising automatically resets, automatically closes up etc. need not the fault evasive action of manual intervention; Manually evade equipment fault, the system that is meant is under the situation of manual intervention, and equipment is finished the work of evading of fault, comprises changing the fault evasive action that veneer, manual block etc. need manual intervention.
Yet along with the fast development of communications industry, the complexity of telecommunication apparatus is more and more higher, bears the warning information that equipment fault is evaded and equipment fault is located and gets more and more, becomes increasingly complex.Because alarm is different for the user who evades this two aspects function of equipment fault and positioning equipment fault, the user that equipment fault is evaded mainly is the attendant of operator, and the equipment fault located subscriber is supplier's developer.Alarm at user's difference, cause the user inconsistent to the alarm demand.Such consequence is:
1) warning information is the combination of plant maintenance information and fault location information, and existing information of evading equipment fault also has the information of positioning equipment fault, and both heterozygosis make the equipment supplier relatively be difficult to the definition alarm together;
2) the plant maintenance personnel are when service equipment, and demand side is to some useless alarms, and such as the information about the positioning equipment fault, this is extremely inconvenient to operator;
3) supplier utilizes not necessarily positioning equipment problem well of alarm, because described warning information just is not used for the information of fault location.
Therefore, need the method for a kind of effectively treatment facility fault and alarm, can make the attendant of operator can make things convenient for technical staff's accurate in locating fault of supplier again according to the effective maintenance of communication system operation of alarm.
Summary of the invention
Technical problem to be solved by this invention provides the method that equipment fault is handled and alarmed in a kind of communication system, when communication equipment breaks down, the warning information of evading equipment fault can be sent to the plant maintenance personnel of operator, and fault location information be offered supplier's technical staff.
The invention provides the method that equipment fault is handled and alarmed in a kind of communication system, comprise the steps:
For each fault point of equipment is provided with the corresponding equipment fault, described equipment fault comprises evades equipment fault or the required raw information of positioning equipment fault;
The alarm relevant with evading equipment fault is set;
According to user's request mapping relations between described equipment fault and the described alarm are set;
In the equipment running process, preserve current device fault information, the fault message that has recovered and fault statistics information, and current device fault information, the fault message that has recovered and fault statistics information are reported to failed server according to user's needs;
In the equipment running process, when equipment fault took place, equipment was according to described mapping relations, with the alarm real-time report of current equipment fault correspondence to alarm server.
Described method further comprises:
In the equipment running process, when equipment fault took place, the alarm that equipment arrives according to described mapping relationship searching real-time report recovered yet to alarm server and alarm, then not report and alarm to alarm server.
Describedly evade equipment fault and comprise and evade equipment fault automatically or manually evade equipment fault.
Described raw information comprises the information of failure cause, abort situation, time of failure.
Described equipment fault is the relation of the corresponding alarm of a plurality of equipment faults or the relation of a corresponding alarm of fault with mapping relations between the described alarm, and these mapping relations are stored on the described equipment.
The described fault statistics information that equipment is preserved comprises current equipment fault number, equipment fault number, the malfunction of having recovered, and wherein said malfunction comprises " fault " and " fault recovery " two states.Described current equipment fault number adds 1 when nonserviceabling for fault, subtracts 1 when nonserviceabling for fault recovery; The described equipment fault number that has recovered adds 1 when nonserviceabling for fault recovery, subtracts 1 when nonserviceabling for fault.
Describedly according to user's needs current device fault information, the fault message that has recovered and fault statistics information are reported in the step of failed server, equipment is that the needs according to the user regularly report or give the correct time on customer requirements and directly report.
In the described setting alarm step relevant with evading equipment fault, set alarm further is included in the alarm clearing that reports to alarm server after alarm is resumed.
The user's that the present invention faces according to equipment fault difference has been carried out separating treatment with the equipment fault management.Alarm evading automatically and manually evading of main equipment oriented fault, the supply equipment attendant uses, and is reported to alarm server by the alarm passage; Fault equipment oriented location, the supply equipment developer uses, and fault is reported to failed server by faulty channel.The present invention can make the plant maintenance personnel need not face useless alarm when service equipment, has reduced the flow and the system burden of alarm, can provide information more accurately for the positioning equipment problem simultaneously.
The present invention has following several advantage:
(1) will not exist in the system and only be used to the alarm of locating, this makes the attendant need not to regard to and safeguards useless alarm;
(2) can reduce the alarm number effectively, and then reduce the warning information flow.And fault information reporting is because real-time is less demanding, by the long means such as interval and packing report that report are set, can with the flow control of fault message in very low scope, can save the bandwidth of system on the whole, reduce the processing pressure of alarm server simultaneously.
(3) because complete having taken place in history but the fault message that recovered when prior fault and equipment operation of the equipment of having preserved, the equipment supplier is after obtaining dependent failure information, the fault of positioning equipment helps to deal with problems quickly more quickly and accurately.
Description of drawings
Fig. 1 is the schematic flow sheet that equipment carries out fault and alarm report in the embodiment of the invention;
Embodiment
In order to solve in existing fault and the alarming processing process, the different user that is faced the present invention proposes the method that equipment fault is handled and alarmed in a kind of communication system to fault and the inconsistent problem of warning information demand, comprises following several steps:
A, equipment fault is set, equipment fault is set follows following principle:
It is corresponding with it that each fault point of equipment all is provided with a kind of equipment fault;
Equipment fault, or equipment fault evades automatically with equipment fault and manually evades needed raw information, or the needed raw information of positioning equipment fault.
B, equipment alarm/alarm clearing is set, following principle is followed in the setting of equipment alarm/alarm clearing:
Exist fault/fault recovery that alarm/alarm clearing could be set.Alarm/alarm clearing is based on all that fault/fault recovery is provided with, and still, has fault/fault recovery that corresponding alarm/alarm clearing setting is not necessarily arranged, simultaneously, alarm/alarm clearing may correspondence a plurality of fault/fault recoveries;
The information requirement that exists information requirement that equipment fault evades automatically and equipment fault manually to evade, set alarm/alarm clearing is used for equipment fault and evades automatically and manually evade, and for the purpose outside the both of these case alarm/alarm clearing is not set separately.
Alarm and alarm clearing occur in pairs, alarm pairing fault recovery be this alarm the fault recovery of corresponding fault.
C, mapping relations between equipment fault/fault recovery and the equipment alarm/alarm clearing are set according to user's request, determine by these mapping relations whether fault/fault recovery has corresponding alarm/alarm clearing, and this equipment fault/fault recovery correspondence is which alarm/alarm clearing.
In D, the equipment running process, equipment is preserved the relevant statistical information of current device fault information, historical failure information and fault, and needs according to the user, where necessary, fault relevant informations such as current device fault message and historical failure relevant information are reported to failed server, wherein, historical failure is once to exist during equipment operation but the fault message that recovered;
In E, the equipment running process, equipment is according to corresponding mapping relations, with the alarm real-time report of the equipment fault correspondence that takes place to alarm server.
According to said method, as shown in Figure 1, the method of the invention is when carrying out, after the setting of finishing setting to fault and alarm, mapping relations in advance, in the equipment operation, after detecting the fault generation, preserve fault, and utilize mapping relations to generate alarm as required, will alarm real-time report to alarm server, when needed, as required fault information reporting is arrived failed server.
For making purpose of the present invention, technical scheme and advantage clearer, be that the present invention is described in detail for example with (Node B) partial fault of radio frequency veneer of Node B in the WCDMA system and the definition of alarm and respective handling below.
Step 1: fault message is set
The Node B radio frequency veneer of WCDMA system is provided with following device fault information:
1) failure of emission medium-frequency chip initiation is provided with unique diagnostic trouble code 0x0001;
2) emission RF Phase-Lock Loop losing lock is provided with unique diagnostic trouble code 0x0002;
3) emission digital intermediate frequency clock losing lock is provided with unique diagnostic trouble code 0x0003;
4) receive the failure of intermediate frequency chip initiation unique diagnostic trouble code 0x0004 is set;
5) received RF phase-locked loop losing lock is provided with unique diagnostic trouble code 0x0005.
Each fault point at the Node B radio frequency veneer is provided with equipment fault, and each equipment fault correspondence a unique diagnostic trouble code.Related data structure is:
typedef?struct?tagFaultInfo
{
Unsigned char byFlag; / * fault: 1, fault recovery: 0*/
Unsigned short wFaultCode; / * diagnostic trouble code, show failure modes information */
Unsigned int dwSubFaultCode; / * fault subcode shows fault subclass information
*/
Unsigned char abyFaultPara[8]; / * fault parameter, show details */
}TFaultInfo，*PTFaultInfo；
Step 2: warning information is set
1) the single plate hardware alarm distributes unique alarm code 0x0001
For the Node B radio frequency veneer is provided with an alarm-" single plate hardware alarm ", and distributed a unique alarm code " 0x0001 " for this alarm.
Related data structure is:
typedef?struct?tagAlmInfo
{
Unsigned char byFlag; / * alarm: 1, alarm clearing: 0*/
Unsigned short wAlmCode; / * alarm code, show Alarm Classification information */
Unsigned int dwSubAlmCode; / * alarms subcode, shows alarm subclass information
*/
Unsigned char abyAlmPara[8]; / * alarm parameter, show details */
}TAlmInfo，*PTAlmInfo；
Step 3: alarm and fault mapping relations are set
1) the corresponding alarm of emission medium-frequency chip initiation failure is the single plate hardware alarm
2) the corresponding alarm of emission RF Phase-Lock Loop losing lock is the single plate hardware alarm
3) the corresponding alarm of emission digital intermediate frequency clock losing lock is the single plate hardware alarm
4) receive the corresponding alarm of intermediate frequency chip initiation failure and be the single plate hardware alarm
5) the corresponding alarm of received RF phase-locked loop losing lock is the single plate hardware alarm
At equipment fault set in step 1 and the step 2 and alarm, between is set up mapping relations, all corresponding same alarm of fault message in the present embodiment.
Related data structure is:
typedef?struct?TagBFAT
{ unsigned short wAlmCode; / * alarm code */
Unsigned int dwSubAlmCode; / * alarm subcode */
}TBFAT，*PTBFAT；
static?TBFAT?gtBFAT[]＝{
/ * diagnostic trouble code alarm code alarm subcode */
/ * 0x0000*/0x0000,0} ,/* do not have */
/ * 0x0001*/and 0x0001,0} ,/* emission medium-frequency chip initiation failure */
/ * 0x0002*/and 0x0001,0} ,/* emission RF Phase-Lock Loop losing lock */
/ * 0x0003*/and 0x0001,0} ,/* emission digital intermediate frequency clock losing lock */
/ * 0x0004*/and 0x0001,0} ,/* reception intermediate frequency chip initiation failure */
/ * 0x0005*/and 0x0001,0}/* received RF phase-locked loop losing lock */
}
In this data structure, array index is a diagnostic trouble code, utilizes diagnostic trouble code to be the current alarm code of subscript identification.
Step 1 recited above, 2,3 has been finished the setting of dependent failure, alarm and mapping relations.
Be the data structure of preserving fault message, preserving the dependent failure statistical information of alarm below:
Typedef struct TagFaultItem/* be used to preserve fault message */
TFaultInfo tFaultInfo; / * basic fault information */
Unsigned int dwHisFaultCount; / * historical failure counting */
struct?TagFaultItem?*ptNext；
}TFaultItem，*PTFaultItem；
Typedef struct tagAlmItem{/* be used to preserve warning information */
Unsigned short wAlmCode; / * alarm code */
Unsigned int dwSubAlmCode; / * alarm subcode */
Unsigned char abyAlmPara[ALM_PARA_LEN]; / * alarm parameter */
Unsigned char byAlmFlag; / * alarms sign, alarm/alarm clearing */
Unsigned char byCurFaultNum; The fault number of/* current alarm utilizes this counting to determine that report and alarm still be that report and alarm recovers still is a report and alarm not, initial value be 0*/
PTFaultItem ptFaultItem; / * fault message */
struct?tagAlmItem*ptNext；
}TAlmItem，*PTAlmItem；
Step 4: veneer is received fault or fault recovery, and diagnostic trouble code is the combination of 0x0001,0x0002,0x0003,0x0004,0x0005 one of them or they.
Step 5: the mapping relations according to step 3 is provided with are converted to alarm 0x0001 with the fault of receiving in the step 4.
Step 6: veneer is preserved corresponding fault message, and finishes corresponding fault message statistics byCurFaultNum fault and add 1, and fault recovery then subtracts 1.
Step 7: the value of current fault statistics information byCurFaultNum below the inspection alarm code 0x0001, if the fault of receiving and byCurFaultNum value are 1, report and alarm; If receiving fault recovery and byCurFaultNum value is 0, report and alarm recovers;
Step 8: fault reports timer then, obtains the fault message of preservation, and is reported to failed server; It can be regularly to report that fault reports, and also can be to report according to user instruction or with other triggering mode when user's needs according to user's requirement.
In order to illustrate that more clearly fault arrives the conversion and the alarm report of alarm, suppose initial no single board default alarm, report fault/fault recovery demonstration processing procedure in the following order:
Report fault 0x0001
Report fault 0x0002
Report fault 0x0003
Report fault recovery 0x0001
Report fault recovery 0x0002
Report fault recovery 0x0003
When receiving fault 0x0001, veneer is preserved fault, and it is fault that veneer is put Reflector, and byCurFaultNum adds 1, and the byCurFaultNum value is 1, and the veneer report and alarm is to alarm server;
When receiving fault 0x0002, veneer is preserved fault, and it is fault that veneer is put Reflector, and byCurFaultNum adds 1, and the byCurFaultNum value is 2, and veneer is report and alarm not;
When receiving fault 0x0003, veneer is preserved fault, and it is fault that veneer is put Reflector, and byCurFaultNum adds 1, and the byCurFaultNum value is 3, and veneer is report and alarm not;
Because fault 0x0001,0x0002, the pairing alarm of 0x0003 are identical, all be that single plate hardware is alarmed 0x0001, thus when fault 0x0001, report and alarm, and when receiving 0x0002,0x0003, then need not report and alarm, only preserve fault message.
When receiving fault recovery 0x0001, veneer is preserved fault message, and putting Reflector is fault recovery, the historical failure counter dwHisFaultCount of this fault adds 1, byCurFaultNum subtracts 1, and the byCurFaultNum value is 2, and veneer is report and alarm or alarm clearing not;
When receiving fault recovery 0x0002, veneer is preserved fault message, and putting Reflector is fault recovery, the historical failure counter dwHisFaultCount of this fault adds 1, byCurFaultNum subtracts 1, and the byCurFaultNum value is 1, not report and alarm or alarm clearing;
When receiving fault recovery 0x0003, veneer is preserved fault message, and putting Reflector is fault recovery, and the historical failure counter dwHisFaultCount of this fault adds 1, and byCurFaultNum subtracts 1, and the byCurFaultNum value is 0, and report and alarm recovers.
From this example as can be seen, equipment has reported 6 fault messages, but has only reported 2 warning information to alarm server, has clearly reduced the quantity of warning information, has alleviated the pressure of alarm server.Simultaneously for the attendant, he only sees a warning information and an alarm clearing information, need not fault message 0x0001,0x0002,0x0003 and corresponding fault recovery information in the face of being used for fault location, this is quite friendly to the attendant.Simultaneously, for the equipment supplier, owing to preserved corresponding fault and fault recovery information, after supplier obtains these information, problem that just can positioning equipment at an easy rate.
Should be noted in the discussion above that the description that the present invention is directed to example is more specific, can not therefore be interpreted as the restriction of scope that the present invention is asked for protection at the description of instantiation, its protection claim limitation should be as the criterion with appended claim.
Claims (9)
1. equipment fault is handled and the method for alarm in the communication system, it is characterized in that, comprises the steps:
For each fault point of equipment is provided with the corresponding equipment fault, described equipment fault comprises evades equipment fault or the required raw information of positioning equipment fault;
The alarm relevant with evading equipment fault is set;
According to user's request mapping relations between described equipment fault and the described alarm are set;
In the equipment running process, preserve current device fault information, the fault message that has recovered and fault statistics information, and current device fault information, the fault message that has recovered and fault statistics information are reported to failed server according to user's needs;
In the equipment running process, when equipment fault took place, equipment was according to described mapping relations, with the alarm real-time report of current equipment fault correspondence to alarm server.
2. the method for claim 1 is characterized in that, described method further comprises:
In the equipment running process, when equipment fault took place, the alarm that equipment arrives according to described mapping relationship searching real-time report recovered yet to alarm server and alarm, then not report and alarm to alarm server.
3. the method for claim 1 is characterized in that, describedly evades equipment fault and comprises and evade equipment fault automatically or manually evade equipment fault.
4. the method for claim 1 is characterized in that, described raw information comprises the information of failure cause, abort situation, time of failure.
5. the method for claim 1, it is characterized in that, described equipment fault is the relation of the corresponding alarm of a plurality of equipment faults or the relation of a corresponding alarm of fault with mapping relations between the described alarm, and these mapping relations are stored on the described equipment.
6. the method for claim 1, it is characterized in that, the described fault statistics information that equipment is preserved comprises current equipment fault number, equipment fault number, the malfunction of having recovered, and wherein said malfunction comprises " fault " and " fault recovery " two states.
7. the method for claim 1, it is characterized in that, describedly according to user's needs current device fault information, the fault message that has recovered and fault statistics information are reported in the step of failed server, equipment is that the needs according to the user regularly report or give the correct time on customer requirements and directly report.
8. method as claimed in claim 6 is characterized in that, described current equipment fault number adds 1 when nonserviceabling for fault, subtracts 1 when nonserviceabling for fault recovery; The described equipment fault number that has recovered adds 1 when nonserviceabling for fault recovery, subtracts 1 when nonserviceabling for fault.
9. the method for claim 1 is characterized in that, in the described setting alarm step relevant with evading equipment fault, set alarm further is included in the alarm clearing that reports to alarm server after alarm is resumed.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200610138268A CN101179623B (en) | 2006-11-08 | 2006-11-08 | Equipment failure process and alarm method in communication system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN200610138268A CN101179623B (en) | 2006-11-08 | 2006-11-08 | Equipment failure process and alarm method in communication system |
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| CN101179623A CN101179623A (en) | 2008-05-14 |
| CN101179623B true CN101179623B (en) | 2010-05-12 |
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Families Citing this family (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2012071697A1 (en) * | 2010-11-29 | 2012-06-07 | 中兴通讯股份有限公司 | Method and apparatus for locating alarm |
| CN102209341B (en) * | 2011-06-17 | 2018-03-27 | 中兴通讯股份有限公司 | A kind of base station fault detection method and device |
| CN103001804B (en) * | 2012-12-10 | 2015-12-02 | 上海斐讯数据通信技术有限公司 | Device-independent alert processing method, device and corresponding network management system |
| CN103825758B (en) * | 2014-01-09 | 2015-03-25 | 国家电网公司 | Fault processing method for electric power communication network operation monitoring system |
| CN105428272B (en) * | 2014-07-31 | 2019-03-12 | 北京北方华创微电子装备有限公司 | The method and device of semiconductor equipment alert process |
| CN107018013B (en) * | 2017-03-10 | 2020-06-23 | 京信通信系统（中国）有限公司 | Alarm reporting method and equipment |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1635802A (en) * | 2003-12-26 | 2005-07-06 | 华为技术有限公司 | Alarm system and method thereof |
| CN1852158A (en) * | 2005-11-29 | 2006-10-25 | 华为技术有限公司 | Method and system for realizing alarm of telecommunication network |
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Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1635802A (en) * | 2003-12-26 | 2005-07-06 | 华为技术有限公司 | Alarm system and method thereof |
| CN1852158A (en) * | 2005-11-29 | 2006-10-25 | 华为技术有限公司 | Method and system for realizing alarm of telecommunication network |
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