CN101156179A - Remote operation apparatus and service center - Google Patents

Remote operation apparatus and service center Download PDF

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Publication number
CN101156179A
CN101156179A CNA200680011770XA CN200680011770A CN101156179A CN 101156179 A CN101156179 A CN 101156179A CN A200680011770X A CNA200680011770X A CN A200680011770XA CN 200680011770 A CN200680011770 A CN 200680011770A CN 101156179 A CN101156179 A CN 101156179A
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China
Prior art keywords
time
operation signal
service centre
vehicle
user
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CNA200680011770XA
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CN101156179B (en
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滝直树
渡边笃
伊藤秀和
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Toyota Motor Corp
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Toyota Motor Corp
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    • BPERFORMING OPERATIONS; TRANSPORTING
    • B60VEHICLES IN GENERAL
    • B60RVEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
    • B60R25/00Fittings or systems for preventing or indicating unauthorised use or theft of vehicles
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00Individual registration on entry or exit
    • G07C9/00174Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
    • G07C9/00309Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated with bidirectional data transmission between data carrier and locks
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B60VEHICLES IN GENERAL
    • B60RVEHICLES, VEHICLE FITTINGS, OR VEHICLE PARTS, NOT OTHERWISE PROVIDED FOR
    • B60R2325/00Indexing scheme relating to vehicle anti-theft devices
    • B60R2325/20Communication devices for vehicle anti-theft devices
    • B60R2325/205Mobile phones
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C2209/00Indexing scheme relating to groups G07C9/00 - G07C9/38
    • G07C2209/08With time considerations, e.g. temporary activation, valid time window or time limitations

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Mechanical Engineering (AREA)
  • Selective Calling Equipment (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)
  • Traffic Control Systems (AREA)

Abstract

A remote operation apparatus controls a vehicle based on an operation signal transmitted from a portable terminal of a user through a service center. A time comparing part compares a first reception time, at which the service center receives the operation signal from the portable terminal, with an operation time at which the user performs a remote operation. A discarding part discards the operation signal when a difference between the reception time and the operation time, as a result of a comparison by the time comparing part, is equal to or longer than a predetermined time period.

Description

Remote operation apparatus and service centre
Technical field
The present invention relates to the remote control technology of car-mounted device, and more specifically, relate to according to the operation of carrying out a long way off and operate the remote operation apparatus (or remote control equipment) of car-mounted device, and be used to arbitrate the service centre that is sent in the operation of carrying out to car-mounted device at a distance.
Background technology
A kind of remote control technology of operating car-mounted device by the portable terminal that is carried by the driver via service centre has been proposed.Use this remote control technology, can control the operation of car-mounted device from afar, for example lock or separate and lock door and open or close (for example referring to patent documentations 1) such as vehicle window, control vehicle safety function, starting engines.
Under remote-operated situation, owing to the variation of radio propagation condition, put on the loading level of relay point etc., can not be constant the time of arrival of the operation signal that sends from portable terminal.If till car-mounted device is by practical operation, spend the long time from the operation of portable terminal, may there be the situation of the condition changing of vehicle periphery so, this will cause unexpected problem.
In order to address this is that, a kind of remote control equipment has been proposed, this remote control equipment is according to the distance of measuring the time of arrival of operation signal between driver and the vehicle, so that forbid operated from a distance (for example referring to patent documentation 2) when recording distance greater than preset distance.Disclosed remote control equipment is intended to determine that by kind and the distance between vehicle and the remote control according to operation signal the correct and mistake of car-mounted device control limits the operation of initiation problem in the patent documentation 2, even radio arrives and operated from a distance can be performed.
Patent documentation 1: Japanese laid-open patent application 2004-102939
Patent documentation 2: Japanese laid-open patent application 6-55936 number
Yet disclosed remote control equipment is by directly sending radio frequency and operate car-mounted device without service centre to vehicle from portable terminal in the patent documentation 2.Therefore, because radio propagation distance is short, so be difficult to accurately measure time of arrival.In addition,, also need clock synchronization, thereby increased cost synchronously owing to obtaining by system with the clock and the vehicle of portable terminal even can measure.
In addition, carrying out without service centre under the remote-operated situation, radiowave may not arrive vehicle hardly.Therefore, so-called overtime state does not promptly take place in the radiowave state of no show in fact when having to consider to carry out operated from a distance by portable terminal in the remote control equipment of patent documentation 2.
When carrying out operated from a distance via service centre, according to the position of vehicle, operation signal may not arrive vehicle, and may postpone according to the loading condition of service centre, radio propagation condition etc.If postpone in operated from a distance, time of origin lags behind between the control of user's expection operation timing and car-mounted device regularly so, and this is not preferred.
In addition, because the driver can't the visual inspection vehicle condition when carrying out operated from a distance via service centre, so the driver wants to check earlier whether operated from a distance is reflected in the car-mounted device.Yet, have following situation: depend on that whether radio condition or radiowave arrive this vehicle, have spent considerable time till the notice of operating result is sent to the driver.In this case, this driver can not confirm whether operated from a distance is actually carried out, and can not begin subsequent action.
Summary of the invention
Overall purpose of the present invention provides a kind of improved and useful remote operating system, has eliminated the problems referred to above in this remote operating system.
More specifically purpose of the present invention provides a kind of remote operation apparatus and service centre, and described remote operation apparatus and service centre can determine overtime generation and send operated from a distance result's notice to the driver exactly.
In order to realize above-mentioned target, a kind of remote operation apparatus is provided according to an aspect of the present invention, it controls vehicle based on the portable terminal from the user via the operation signal that service centre sends, described remote operation apparatus comprises: the time comparing section, and its more described service centre receives from first time of reception of the operation signal of described portable terminal and described user and carries out the remote-operated running time; And the discarded part, when equaling as the described time of reception of the comparative result of described time comparing section and the difference of described running time or being longer than predetermined amount of time, this discarded part abandons this operation signal.
In addition, a kind of remote operation apparatus is provided according to a further aspect in the invention, it controls vehicle based on the portable terminal from the user via the operation signal that service centre sends, when predetermined amount of time is longer than timeout period, this remote operation apparatus sends overtime notice in order to the operation overtime of indicating described user to described user, and wherein said predetermined amount of time is two or more sums in one of following time period or following time period: the time period of a) handling this operation signal in described service centre; B) signal sending time that sends this operation signal to described vehicle from described service centre receives the time period till time of this operation signal up to described vehicle; C) described vehicle is handled the time period of this operation signal; And d) receives time period till time of this notification signal up to described service centre from the notice time of finishing that described vehicle sends the notification signal of the control of car-mounted device being finished in order to indication.
In addition, a kind of service centre to vehicle relaying and operation signal is provided according to a further aspect in the invention, this operation signal sends from the employed portable terminal of user, this service centre comprises the discarded part, and this discarded part abandons this operation signal when operation signal does not arrive described vehicle.
In addition, a kind of service centre to vehicle relaying and operation signal is provided according to a further aspect in the invention, this operation signal sends from the employed portable terminal of user, when predetermined amount of time is longer than timeout period, this service centre sends overtime notice in order to the operation overtime of indicating described user to described user, and wherein said predetermined amount of time is two or more sums in one of following time period or following time period: the time period of a) handling this operation signal in described service centre; B) signal sending time that sends this operation signal to described vehicle from described service centre receives the time period till time of this operation signal up to described vehicle; C) described vehicle is handled the time period of this operation signal; And d) receives time period till time of this notification signal up to described service centre from the notice time of finishing that described vehicle sends the notification signal of the control of car-mounted device being finished in order to indication.
According to the present invention, remote operation apparatus and service centre determine overtime generation and the notice of operating result are sent to user or driver exactly.
When reading following detailed description in conjunction with the accompanying drawings, other purpose of the present invention, feature and advantage will become more apparent.
Description of drawings
Fig. 1 is the illustration figure that controls the remote operating system of car-mounted device by the operation signal that the portable terminal that is carried by the user sends via service centre;
Fig. 2 is the functional block diagram of service centre;
Fig. 3 is the functional block diagram of the long-distance operating device that is equipped with of vehicle;
Fig. 4 is a shop drawing, and it has shown the remote operating system processing that abandons operation signal when generation is overtime in the operation that the user carries out by vehicle;
Fig. 5 is a shop drawing, and it has shown the remote operating system processing that abandons operation signal when generation is overtime in the operation that the user carries out by service centre;
Fig. 6 is a sequence chart, and it has shown from the user and carries out remote operation request receives each processing till finishing notice up to the user processing time;
Fig. 7 is the curve map of the normal distribution of period of reservation of number; And
Fig. 8 is when the shop drawing that detects remote operating system overtime the time based on the timeout period of previous setting.
Embodiment
Provide description below with reference to accompanying drawings to embodiment of the present invention.
(first embodiment 1)
Fig. 1 is the illustration figure of whole remote operating system, and wherein operation signal sends to vehicle 5 from the portable terminal 4 that the user carries via service centre 2, and vehicle 5 is according to this operation signal control car-mounted device.
Remote operating system (or tele-control system) comprises: service centre 2, and its management is installed in the mode of operation of the multiple arrangement on the vehicle 5; By the remote-operated vehicle 5 of user; And the portable terminal 4 that carries of user.Service centre 2 is connected to network 1, as the Internet etc.Vehicle 5 can be communicated by letter with the base station 3 that is connected to network 1 with portable terminal 4.It should be noted that this user is to use the people of this remote operating system, it is registered in the service centre 2 and can operates vehicles 5 via portable terminal 4, that is, for example, this user is the driver of vehicle 5.
In this remote operating system, the operation signal of importing via portable terminal 4 is sent to vehicle 5 via service centre 2, and vehicle 5 is according to this operation signal control car-mounted device.In the present embodiment, when carry out the user to the operation of portable terminal 4 in take place overtime in, this operation signal is dropped, so that according to this operation signal control car-mounted device.Although hereinafter will be described, yet overtimely be meant following state: after carrying out user's operation, till this car-mounted device being controlled, passed through time period (or time interval) above predetermined amount of time according to this user's operation.
Portable terminal 4 can be cell phone, portable computer, electronic memo (PDA(Personal Digital Assistant)), PHS (personal handyphone system) terminal etc.In other words, portable terminal 4 can be anyly can be connected to service centre 2 and can carry out device by service centre's 2 desired operations via network 1.
To provide description now to service centre 2.Service centre 2 provides various services via vehicle 5 and portable terminal 4 for the user.The service that provides according to service centre 2, can invade the engine start operation that vehicle 5 or unauthorized personnel carry out by monitoring unauthorized personnel, give the user with described invasion or described engine start operational notification, and can operate the car-mounted device in the vehicle 5.
Service centre 2 comprises the computing machine of being made up of CPU, ROM, RAM, memory storage, communicator etc., and can communicate by letter with vehicle 5 with portable terminal 4.
Fig. 2 is the functional block diagram of service centre 2.Service centre 2 comprises transmission and acceptance division 11, user authentication part 12, operation screen generating unit 13 and discarded part 14.
Send and communicate by letter with vehicle 5 with portable terminal 4 via network 1 with acceptance division 11.Transmission and acceptance division 11 receive the operation signal that sends from portable terminal 4, and will send to vehicle 5 through this operation signal that service centre 2 handles.In addition, send and acceptance division 11 receives the notice of finishing that the operation in order to indicate car-mounted device that sent by this vehicle finishes, with the operation discard notification that abandons operation signal in order to notice, and will in service centre 2, handle this finish the notice and this operation discard notification send to portable terminal 4.
When communicating by letter with vehicle 5, transmission and acceptance division 11 preferably use the short message service of using in the digital cellular telephone networks (hereinafter being called SMS).Although can utilize the cellular phone network such as PDC (personal digital cellular), GSM (global system for mobile communications), CDMA (CDMA) etc. to use this SMS, the form of cellular phone network is not limited to this.In SMS, when vehicle 5 was in the overlay area of base station 3, service centre 2 is the arrival notice of 3 acquisition operation signals from the base station at short notice.It should be noted that if can make response at short notice, then the communication mode between vehicle 5 and the service centre 2 can use any communication means.
When the user used portable terminal 4 access services centers 2, user authentication part 12 request input user ID and passwords were so that come this user of authentication according to the consistance between the password of user ID of importing and input.
User authentication part 12 is extracted user ID and password by consulting User Information Database (DB), records the user's of remote operating system user profile in this user profile DB.This user profile DB stores several information about following content: give the contract ID of each contract, the user ID of distinguishing each user, name, address, telephone number, sex, age, password etc. when settling a bargain.It should be noted, can use live body for subscription authentication and distinguish information, as: fingerprint, vocal print, facial contour, iris, vein pattern etc.
Operation screen generating unit 13 produces at user option actions menu by using HTML (HTML (Hypertext Markup Language)), XML (extend markup language) etc. according to the treaty content with the user.
Send and acceptance division 11 use SMS under situation about not receiving after vehicle 5 operation signal from the arriving signal of vehicle 5, discarded part 14 abandons this operation signal.By making transmission and acceptance division 11 stop to carry out abandoning of operation signal to vehicle 5 operation signal.It should be noted, although when but vehicle 5 enters communication range and is set to communications status, SMS has the communication pattern that resends operation signal, but when when even operation signal is sent out pre-determined number, not receiving arrival notice yet, detect overtime, thereby discarded part 14 stops to vehicle 5 operation signal base station 3.
In addition, discarded part 14 notifies the user to detect the fact overtime and that operation signal is dropped.That is, discarded part 14 produces the message that is dropped in order to the indication operation signal, and transmission and acceptance division 11 send these message to portable terminal 4.
To provide description now to vehicle 5.Fig. 3 has shown the functional block diagram of the long-distance operating device that is equipped with in vehicle 5.Long-distance operating device comprises transmission and acceptance division 21, time comparing section 22, discarded part 23, controller 24 and car-mounted device 25.
Send and acceptance division 21 receives the operation signal that is sent by service centre 2 by receiving circuit, and the operation signal that receives of recovery.The operation signal of this recovery is sent to controller 24, and controller 24 is definite by the content that the driver operated, so that control car-mounted device 25 according to this result who determines.
Car-mounted device 25 is for example door, window, slide roof, safety feature, Engine ECU etc.Controller 24 opens and closes door, window or slide roof according to the operation signal driving actuator, and the ON/OFF of control air-conditioning or security function.
Time comparing section 22 relatively users is carried out the time of reception that remote-operated running time and vehicle 5 receive operation signal.It is signal reception time when service centre 2 receives operation signal that the user carries out the remote-operated running time, or when service centre 2 signal sending time during to vehicle 5 operation signal.It should be noted that it can be the time of user when operating portable terminal 4 and coming operation signal that the user carries out the remote-operated running time.
It should be noted that vehicle 5 and service centre 2 have clock respectively, these clocks are to be enough to determining that overtime precision is synchronized with each other.Whether be equal to or greater than predetermined amount of time based on poor (time interval) of running time and time of reception and determine overtime in the present embodiment, and, timeout period can be set at thus and compare the sufficiently long period (for example greater than 1 second) with the arrival period of operation signal (radiowave).Therefore, the clock of vehicle 5 and service centre 2 does not need synchronously high precision.
If poor (time interval) of running time and time of reception is equal to or greater than timeout period, the discarded part 23 of this long-distance operating device detects overtime and abandons this operation signal so.When this operation signal was dropped, the operation based on this associative operation signal of car-mounted devices was limited in discarded part 14, and via service centre 2 notice that operation signal is dropped was sent to the user.
It should be noted that vehicle 5 has GPS (GPS) device so that based on detecting current location the time of arrival of the orbit information of satnav information of sending from gps satellite and gps satellite.If the user of remote operating system wonders the position of vehicle 5, this user can utilize map to show the position of vehicle 5 on the display screen of portable terminal 4 so.
The processing that abandons operation signal of remote operating system when using said structure to describe the operation overtime of working as the user now with reference to Fig. 4.Fig. 4 is the shop drawing that discarded part 23 abandons the processing of operation signal.
At first, proceed to the visit of service centre 2, so that carry out authentication request (step S11) to service centre 2 from portable terminal 4.User profile DB consults in service centre 2, and comes authentication user (step S12) based on the user ID and the password that send from portable terminal 4.Then, operation screen generating unit 13 produces operation screen (step S13), and will be sent to portable terminal 4 about the information of operation screen.
When driver (user) selected the operation of expectation via portable terminal 4, this operation signal that portable terminal 4 sends was sent to service centre 2 (step S14) via cellular phone network or network 1.
When sending and acceptance division 11 when receiving the operation signal that sends by portable terminal 4, send and the signal reception time (step S15) of operation signal is arrived in acceptance division 11 recorders.Then, service centre's 2 execution are to the processing (step S16) of vehicle 5 operation signal.For example, the processing that is applied to operation signal is that operation signal is become the form that is fit to vehicle 5 or produces SMS.When simultaneously or when carrying out at short notice, because big load may produce delay in this processing from other user's processing request or other services request.At this moment, transmission and acceptance division 11 are to vehicle 5 operation signal, and wherein signal reception time is attached in this operation signal.
When the transmission of vehicle 5 and acceptance division 21 receive operation signal, send and the 21 recorder times of acceptance division.Whether time comparing section 22 relatively is attached to signal reception time and the received signal in the operation signal, and equal or be longer than timeout period (for example 1 to 10 second) and determine this user's operation whether overtime (step S17) based on the difference of signal reception time and this time of reception.
If determine not take place overtime, then controller is according to this operation signal control car-mounted device 25 (step S18).In addition, controller 24 produces in order to indication and finishes notice to what the control of car-mounted device 25 was finished, and sends this to service centre 2 and finish notice (step S19).
If determine that generation is overtime, then discarded part 23 abandons this operation signal (step S20).That is, if after service centre 2 receives this operation signal till the transmission of carrying out vehicle 5 the elapsed time segment length then abandon this operation signal in predetermined amount of time.Control to car-mounted device 25 is limited by controller 24 in discarded part 23.Therefore, if through considerable time section so that think that user's intention can not be reflected, then can limit the operation of car-mounted device 25.The operation discard notification (step S21) that abandons that discarded part 23 sends in order to the indication operation signal to service centre 2.
Service centre 2 finishes receiving notice or operation discard notification (step S22), and sends this notice (step S23) to the user.
Therefore, when having passed through the considerable time section so that when abandoning this operation signal and make user's intention by reflection owing to vehicle 5, if vehicle 5 is determined to have taken place overtime as shown in Figure 4, can not operate car-mounted device 25 so, even operation signal is to have produced to postpone to arrive afterwards in the processing of service centre 2.
In addition, service centre 2 can abandon this operation signal.Remote operating system abandons the processing of this operation signal when describing the operation overtime of working as the user now with reference to Fig. 5.Fig. 5 is the shop drawing that the discarded part 14 of service centre 2 abandons the processing of operation signal.In Fig. 5, the step identical with the step that shows among Fig. 4 is given identical step number.
At first this user is via portable terminal 4 access services centers 2, so that to service centre's 2 request authentications (step S11).User profile DB consults in service centre 2, and based on user ID and this user of password authentication (step S12) of sending from portable terminal 4.Operation screen generating unit 13 produces operation screens (S13), and transmission and acceptance division 11 will be sent to portable terminal 4 about the information of this operation screen.
If driver (user) has selected the operation of expecting via portable terminal 4, the operation signal that sends from portable terminal 4 is sent to service centre 2 (step S14) via cellular phone network or network 1 so.
When sending and acceptance division 11 when receiving from operation signal that portable terminal 4 sends, transmission and acceptance division 11 tracer signal time of receptions promptly, receive the time (step S15) of operation signal.It should be noted since in the processing of Fig. 5 not for the signal reception time of manipulating that abandons operation signal, so tracer signal time of reception not.
Subsequently, service centre's 2 execution are to the processing (step S16) of vehicle 5 operation signal.For example, the processing that is applied to operation signal is that operation signal is changed into the form that is fit to vehicle 5 or produced SMS.When simultaneously or when carrying out in the short time, because heavy load may produce delay in this processing from other user's processing request or other services request.Then, transmission and acceptance division 11 are to vehicle 5 operation signal, and wherein signal reception time is attached in the operation signal.
Transmission and acceptance division 11 are by using the SMS that is provided by cellular phone network to vehicle 5 operation signal (step S30).According to this SMS, service centre 2 receives the arrival notice from this vehicle at once in the time of can be in vehicle is in communication range.Therefore, if this operation signal does not arrive vehicle 5 (if not receiving arrival notice), repeat the transmission (step S31) of this operation signal so with pre-determined number.Then, if this operation signal does not arrive vehicle 5, service centre 2 determines to take place overtime and abandons this operation signal (step S32) so.Discarded part 14 makes transmission and acceptance division 11 stop to send these operation signals to vehicle 5.
On the other hand, similar to the processing among Fig. 4, if operation signal arrives vehicle 5, then the controller 24 of vehicle 5 is according to this operation signal control car-mounted device 25 (step S18).In addition, controller 24 produces in order to what the operation of indication car-mounted device 25 was finished and finishes notice, and sends this to service centre 2 and finish notice (step S19).Then, service centre 2 receives this and finishes notice (step S22).
Subsequently, service centre 2 is sent completely notice or operation discard notification to the user, and the user receives the notice (step S23) of operating result.
Therefore, as the processing among Fig. 5, if vehicle 5 not in the communication range of SMS, when operation signal itself did not arrive vehicle 5, the number of times that sends based on operation signal had been determined overtime, thereby notifies the user overtime.In addition, even at the communication range that enters SMS through vehicle 5 after the certain hour, car-mounted device 25 is not operated yet.
It should be noted, overtime although service centre 2 determines to take place in the processing of Fig. 5, yet except service centre 2 make determine, vehicle 5 also can be made overtime determining takes place.Because vehicle 5 also determines, so, can make and take place overtime determine and can abandon this operation signal, arrive vehicle 5 even the back has taken place to postpone operation signal in the processing of service centre 2.
As mentioned above, according to the present embodiment, in remote operating system, overtime notion is introduced in user's operation so that control the car-mounted device of vehicle from afar, if make from the moment of carrying out user's operation and passed through considerable time, then this operation of cancellation on the basis that user's intention can not be reflected can thought.
(second embodiment)
Thereby the not operated remote operating system of the car-mounted device of introducing overtime notion vehicle 5 has been described in the first embodiment, the setting of timeout period will be described in second embodiment.
Because this user can not visual inspection vehicle 5 when the user carries out operated from a distance, whether according to user's operation car-mounted device has been carried out control so this user thinks to check as early as possible.Therefore, in remote operating system, it is overtime preferably to notify the user to take place.Yet if timeout period is set at the short time, so overtime remote-operated number may increase, and this is not preferred.Therefore, preferably timeout period is set at and makes that most of operated from a distance can be not overtime, and in the time till notice is sent to the user, very may spending the long time, make overtime definite.
In the present embodiment, adopt the statistic of the time till vehicle 5 begins to control car-mounted device, spent, not overtime and can send time period of notice rapidly to the user so that timeout period is set to operated from a distance with predetermined probability.
Fig. 6 be show from the user carry out the teleprocessing request up to the user receive finish notice till the sequence chart in processing time of each processing.Fig. 6 has shown that receiving car-mounted device operation signal and the vehicle 5 from service centre 2 is operated each processing time and each transmitting time during service centre 2 receives period till finishing notice.
Particularly, be up to the stand-by period of finishing till notice is sent to the user according to the processing time section of following classification and the summation of transmitting time section.Hereinafter, a) to d) summation be called as period of reservation of number.
A) time period (center processing period) of operation signal being handled at the service centre place:
Service centre 2 receives the time t1 and the time interval between the time t2 of vehicle 5 operation signal of operation signal
B) send the time period (request transmit time segments) of asking;
The time t2 of operation signal and vehicle 5 receive the time interval between the time t3 of operation signal
C) time period of the processing in the vehicle (vehicle is handled the period):
Vehicle 5 receives the time interval between the time t3 of operation signal and the time t4 that vehicle 5 is sent completely notice
D) time period (result notification period) of transmission result notification
Vehicle 5 is sent completely the time t4 of notice and service centre 2 and receives time interval between the time of finishing notice
Service centre 2 handles period of reservation of number by the population parameter (population parameter) that the remote-operated period of reservation of number of predetermined number is set at sample with adding up.If this parameter is enough big, this period of reservation of number falls into normal distribution so.
Fig. 7 has shown the normal distribution curve of period of reservation of number.In Fig. 7, X-axis is represented the deviation of period of reservation of number anomaly average Ave, and Y-axis is represented probability, and the area of X-axis and normal distribution curve encirclement is 1.
If standard deviation is set at σ, then the known users stand-by period fall into anomaly average Ave ± probability in the scope of 1 σ is 68.26%.Similarly, the known users stand-by period fall into anomaly average Ave ± probability in the scope of 2 σ is 95.44%, and ± probability of 3 σ is 99.73%.
As mentioned above, it is overtime and can send the period that is notified to the user rapidly timeout period to be set at operated from a distance.For example, if, also must positively carry out operated from a distance, so mean value Ave+ σ is set at timeout period even the user must wait for the of short duration time when overtime generation.In this case, the period that the time t1 that receives operation signal from service centre 2 receives up to service centre 2 till the time t5 of operation signal surpasses mean value Ave+3 σ, and service centre 2 determines to have taken place overtime.If timeout period is set at Ave+3 σ, then 99.73% operated from a distance can not be confirmed as overtime.
In addition, if for example should send the notice of overtime generation rapidly to the user, so timeout period is set at mean value Ave+2 σ.Under these circumstances, the period that the time t1 that receives operation signal from service centre 2 receives up to service centre 2 till the time t5 of operation signal surpasses mean value Ave+2 σ, and service centre 2 determines to have taken place overtime.If timeout period is set at mean value Ave+2 σ, then 95.44% operated from a distance can not be confirmed as overtime.
As mentioned above, handle period of reservation of number, can suitably set timeout period by statistics ground.It should be noted,, in above-mentioned processing, used normal distribution, set suitable timeout period yet in the present embodiment, also can handle period of reservation of number by statistics ground although as shown in Figure 7.Therefore, (t distributes, x if period of reservation of number falls into other distribution 2Distribute, F distributes etc.) in, can distribute according to these so and set timeout period.
Simultaneously, owing to can handle the period a) to d to each) or each transmitting time applied statistics processing, therefore can handle the period a) to d to each) or overtime the determining of each transmitting time execution.If to a) to d) in each carries out statistical treatment, can the following is each time t2 to t4 so and determine overtime generation:
If * be longer than (mean value of center processing period+3 σ) in the time t2 place center processing period;
If (center processing period+request transmit time segments) is longer than (mean value of the mean value of center processing period+request transmit time segments+3 σ ') * at time t3 place.It should be noted that 3 σ ' are 3 σ of (mean value of the mean value of center processing period+request transmit time segments).
If (center processing period+request transmit time segments+vehicle is handled the period) is longer than * at time t4 place (mean value+3 σ ") of the mean value of the mean value of center processing period+request transmit time segments+vehicle processing period.It should be noted 3 σ " is 3 σ of (mean value that the mean value of the mean value of center processing period+request transmit time segments+vehicle is handled the period).
Therefore, if for each handles period a) to d) or each transmitting time determined overtime generation, and give the user with the result notification of determining in that the overtime time takes place, can send overtime notice to the user rapidly so.
The timeout period that Fig. 8 is based on previous setting detects the shop drawing that overtime remote operating system is handled.In Fig. 8, the step identical with the step that shows among Fig. 4 is endowed identical step number, and will simplify the description to it.In addition, the letter shown in Fig. 8 (a) to (d) is distinguished the corresponding above-mentioned period a) to d).
At first, the user is via portable terminal 4 access services centers 2, so that to service centre's 2 request authentications (step S11).User profile DB consults in service centre 2, and comes authentication user (step S12) based on the user ID and the password that send from portable terminal 4.Operation screen generating unit 13 produces operation screens (step S13), and information from operation screen to portable terminal 4 that send about of transmission and acceptance division 11.
If driver (user) is via the operation of portable terminal 4 selection expectations, the operation signal that sends from portable terminal 4 is sent to service centre 2 (step S14) via cellular phone network or network 1 so.
When sending and acceptance division 11 when receiving from operation signal that portable terminal 4 sends, transmission and acceptance division 11 tracer signal time of receptions promptly, receive the time (step S15) of operation signal.Subsequently, service centre's 2 execution are to the processing (step S16) of vehicle 5 operation signal.
At this moment, whether service centre 2 is longer than (mean value of center processing period+3 σ) based on the center processing period and determines overtime generation (step S41).If determine to have taken place overtime, send overtime notice to the user so.
If do not take place overtimely, service centre 2 is to vehicle 5 operation signal so.When receiving operation signal, whether vehicle 5 is longer than (mean value of the mean value of center processing period+request transmit time segments+3 σ ') based on (center processing period+request transmit time segments) is determined overtime generation (step S42).If determine to have taken place overtime, send overtime notice to the user so.
On the other hand, if do not take place overtimely, the controller 24 of vehicle 5 is according to operation signal control car-mounted device 25 (step S18) so.In addition, controller 24 produces in order to what the operation of indication car-mounted device 25 was finished and finishes notice, and sends this to service centre 2 and finish notice (step S19).
In addition, in the car-mounted device in control vehicle 5, service centre 2 determines overtime generation (step S43).That is, (mean value of the mean value of the mean value of center processing period+request transmit time segments+result notification period+3 σ "), service centre 2 determines to have taken place overtime so if passed through timeout period from signal reception time.On the other hand,, do not take place overtimely so, and do not make overtime determine (step S22) if receive the notice of finishing from vehicle 5.At this moment, service centre 2 is sent completely notice or overtime notice to the user, thereby the processing of Fig. 8 finishes (step S23).
It should be noted, may exist in and determine among the step S43 to have sent the situation of finishing notice from vehicle 5 again after the overtime generation, although its probability is low.In this case, after having sent overtime notice, send in order to the operated notice of finishing of indication car-mounted device to the user.
By timeout period is set as shown in Figure 8, can handle the period a) to d for each) or determine overtime generation in each transmitting time.Therefore, can send the overtime notice of generation to the user rapidly.Because the user can receive overtime notice rapidly after executable operations, so the user can carry out follow-up operation rapidly.
According to the present embodiment, operated from a distance is not overtime with predetermined probability, and timeout period can be set at the following period, utilizes this period to send notice to the user rapidly.In addition, can send overtime notice rapidly to the user based on the timeout period of setting like this.
The present invention is not limited to concrete disclosed embodiment, and can change under the situation that does not depart from scope of the present invention and revise.
The application incorporates its full content into this paper here by reference based on the Japanese priority application of submitting on June 15th, 2005 2005-175289 number.

Claims (12)

1. remote operation apparatus, it controls vehicle based on the portable terminal from the user via the operation signal that service centre sends, and described remote operation apparatus comprises:
The time comparing section, its more described service centre receives from first time of reception of the described operation signal of described portable terminal and described user and carries out the remote-operated running time; With
The discarded part, when equaling as the described time of reception of the comparative result of described time comparing section and the difference of described running time or being longer than predetermined amount of time, this discarded part abandons described operation signal.
2. remote operation apparatus as claimed in claim 1, the wherein said running time is one of following time: described service centre receives the signal reception time of described operation signal, and described service centre sends the signal sending time of described operation signal to described vehicle.
3. remote operation apparatus as claimed in claim 1, wherein said discarded part is to the notice of described user's transmission in order to indicate described operation signal to be dropped.
4. remote operation apparatus, it controls vehicle based on the portable terminal from the user via the operation signal that service centre sends, when predetermined amount of time is longer than timeout period, this remote operation apparatus sends overtime notice in order to the operation overtime of indicating described user to described user, and wherein said predetermined amount of time is two or more sums in one of following time period or following time period:
A) time period of the described operation signal of processing in described service centre;
B) signal sending time that sends described operation signal to described vehicle from described service centre receives the time period till time of described operation signal up to described vehicle;
C) described vehicle is handled the time period of described operation signal; And
D) receive time period till time of this notification signal up to described service centre from the notice time of finishing that described vehicle sends the notification signal of the control of car-mounted device being finished in order to indication.
5. remote operation apparatus as claimed in claim 4, wherein said timeout period be based on to the time period a) to d) in the statistic of each time period determine so that described user's operation is not overtime with predetermined probability.
6. remote operation apparatus as claimed in claim 5, wherein based on statistics time period of calculating a) to d) in each time period averaging time section and standard deviation determine described timeout period, so that described timeout period within three times of standard deviation of each of section averaging time, or within three times of the standard deviation of ATT section, this ATT section is two or more of section sum described averaging time.
7. service centre to vehicle relaying and operation signal, described operation signal sends from the employed portable terminal of user, this service centre comprises the discarded part, and this discarded part does not abandon described operation signal when described operation signal arrives described vehicle.
8. service centre as claimed in claim 7, further comprise: arrive acceptance division, this arrives acceptance division and receives at the arrival notice from this operation signal of described vehicle, and when wherein described arrival acceptance division did not receive this arrival notice signal when repeat to send this operation signal with pre-determined number, described discarded part abandoned this operation signal.
9. service centre as claimed in claim 7, wherein said discarded part is to the notice of described user's transmission in order to indicate described operation signal to be dropped.
10. service centre to vehicle relaying and operation signal, described operation signal sends from the employed portable terminal of user, when predetermined amount of time is longer than timeout period, this service centre sends overtime notice in order to the operation overtime of indicating described user to described user, and wherein said predetermined amount of time is two or more sums in one of following time period or following time period:
A) time period of the described operation signal of processing in described service centre;
B) signal sending time that sends described operation signal to described vehicle from described service centre receives the time period till time of described operation signal up to described vehicle;
C) described vehicle is handled the time period of described operation signal; And
D) receive time period till time of this notification signal up to described service centre from the notice time of finishing that described vehicle sends the notification signal of the control of car-mounted device being finished in order to indication.
11. service centre as claimed in claim 10, wherein said timeout period be based on to the time period a) to d) in the statistic of each time period determine so that described user's operation is not overtime with predetermined probability.
12. service centre as claimed in claim 11, wherein based on statistics time period of calculating a) to d) in each time period averaging time section and standard deviation determine described timeout period, so that described timeout period within three times of standard deviation of each of section averaging time, or within three times of the standard deviation of ATT section, this ATT section is two or more of section sum described averaging time.
CN200680011770XA 2005-06-15 2006-05-24 Remote operation apparatus and service center Expired - Fee Related CN101156179B (en)

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JP2005175289A JP2006352461A (en) 2005-06-15 2005-06-15 Remote controller and service center
PCT/JP2006/310836 WO2006134773A1 (en) 2005-06-15 2006-05-24 Remote operation apparatus and service center

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