CN101127734A - A method and system for electronic transaction via instant communication - Google Patents

A method and system for electronic transaction via instant communication Download PDF

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Publication number
CN101127734A
CN101127734A CNA2007100770406A CN200710077040A CN101127734A CN 101127734 A CN101127734 A CN 101127734A CN A2007100770406 A CNA2007100770406 A CN A2007100770406A CN 200710077040 A CN200710077040 A CN 200710077040A CN 101127734 A CN101127734 A CN 101127734A
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China
Prior art keywords
seller
commodity
information
user
instant communication
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CNA2007100770406A
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Chinese (zh)
Inventor
陈坚
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Tencent Technology Shenzhen Co Ltd
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Tencent Technology Shenzhen Co Ltd
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Priority to CNA2007100770406A priority Critical patent/CN101127734A/en
Publication of CN101127734A publication Critical patent/CN101127734A/en
Priority to PCT/CN2008/072298 priority patent/WO2009033418A1/en
Pending legal-status Critical Current

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04Real-time or near real-time messaging, e.g. instant messaging [IM]
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Marketing (AREA)
  • Economics (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Development Economics (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The utility model provides a method and a system used for realizing the electronic trading through the instant messaging and can be applied in the computer network field. The method comprises the steps: check the instant messaging dialogue window to start an event and output the commodity information of the seller based on the instant messaging identification of the seller; receive the commodity choosing command of the customer and output the information of the commodity, which is chosen for buying by the customer from the commodity information of the seller; send the instant messaging information of the order to the seller and the instant messaging information of the order comprises the information of the commodity chosen by the customer for buying; receive the instant messaging response information of the order returned by the seller. The utility model can enable the customer to choose the commodity for buying through the commodity information reserved in the system by the seller and perform tracking over the commodity order and the delivering status through the instant messaging information so as to make the commodity order convenient and swift.

Description

A kind of method and system that realize electronic transaction by instant messaging
Technical field
The invention belongs to computer network field, relate in particular to a kind of method and system that realize electronic transaction by instant messaging.
Background technology
(Instant Messaging, IM) system is a kind of system that can send and receive internet message immediately to instant messaging.The user can send text message to other users, transmits image data or carry out communication activity such as audio session, video conversation with other users by instantaneous communication system.
At present, the application of instantaneous communication system is very extensive, for example can realize merchandise sales by instantaneous communication system, sell the instant messaging sign that other users of direction announce oneself, instant communication number etc. for example, utilize the text message of instantaneous communication system and image information and user to link up then, answer user's problem is accepted and order for goods.A tame fast food restaurant announces the instant messaging sign of oneself on for example can sell bill outside it, other users can directly order by instantaneous communication system and take out, with respect to telephone ordering, instant messaging order have economical, the line is busy and have literal numerous advantages such as can inquire about.
In aforesaid way, the user and the seller's transaction is less in linking up convenient, need spend the information that the many times and the seller link up underlying commodity, for example has or not the price of these commodity, these commodity or the picture of these commodity etc.In addition, the user can not in time search the commodity that need, and commercial articles ordering is dumb.
Summary of the invention
The purpose of the embodiment of the invention is to provide a kind of and realizes the method for electronic transaction by instant messaging, is intended to solve existing when realizing electronic transaction by instant messaging, and the user and the seller's information communication is problem easily not.
The embodiment of the invention is achieved in that a kind of method by instant messaging realization electronic transaction, and described method comprises the steps:
Detect the Instant messaging conversation window and start incident, export the seller's merchandise news according to the seller's instant messaging sign;
Receive user's commodity selection instruction, the output user need to select the information of the commodity of purchase from the seller's merchandise news;
Send the order instant communication message to the seller, described order instant communication message includes the information that the user selects the commodity of needs purchase;
Receive the order response instant communication message that the seller returns.
Another purpose of the embodiment of the invention is to provide a kind of method by instant messaging realization electronic transaction, and described method comprises the steps:
Receive the order instant communication message that the user sends, include the information of the commodity that needs that the user selects buy in the described order instant communication message from the merchandise news that the seller preserves;
Return order response instant communication message to the user.
Another purpose of the embodiment of the invention is to provide a kind of electronic trading system, and described system comprises:
The Business Information database is used to preserve the seller's identity data information, includes the seller's instant messaging sign in the described identity data information;
The information of goods information data storehouse is used for being designated the merchandise news that the index stores seller provides with the seller's instant messaging, includes trade name in the described merchandise news, and the price of commodity;
The merchandise news output module is used to detect the Instant messaging conversation window and starts incident, exports the seller's merchandise news according to the seller's instant messaging sign;
The commodity selection module is used to receive user's commodity selection instruction, and the output user selects the information of the commodity of needs purchase from the seller's merchandise news; And
The commercial articles ordering module is used for need buying relevant goods order instant communication message or ordering the response instant communication message with described selection between transmission user and the seller.
Another purpose of the embodiment of the invention is to provide a kind of instantaneous communication system, is integrated with above-mentioned electronic trading system in this instantaneous communication system.
In embodiments of the present invention, the user need can select the commodity of purchase from the merchandise news that the seller preserves system, and carries out goods order, delivery state tracking etc. by instant communication message, and commercial articles ordering is convenient and swift.
Description of drawings
Fig. 1 is that the user that provides of the embodiment of the invention is by the realization flow figure of instant communication mode to seller's order goods;
Fig. 2 is user that the embodiment of the invention the provides when seller is added to instant communication contacts, the form of expression schematic diagram of system's main panel;
Fig. 3 is user that the embodiment of the invention provides when searching seller's instant messaging sign, the form of expression schematic diagram of system's main panel;
Fig. 4 is the form of expression schematic diagram of the user that provides of the embodiment of the invention and the seller's Instant messaging conversation window;
Fig. 5 is the realization flow figure that user that the embodiment of the invention provides selects commodity;
Fig. 6 is the form of expression schematic diagram of the dialog box with shopping cart function that provides of the embodiment of the invention;
Fig. 7 is user that the embodiment of the invention provides when receiving the affirmation delivery message that the seller returns, the form of expression schematic diagram of system's main panel;
Fig. 8 is the seller that provides of the embodiment of the invention receives user's commercial articles ordering by instant communication mode realization flow figure;
Fig. 9 is that the subscription client that inventive embodiments provides responds the realization flow figure that instant communication message is handled to ordering;
Figure 10 is the seller that the embodiment of the invention provides when receiving user's commercial articles ordering instant communication message, the form of expression schematic diagram of system's main panel;
Figure 11 is the structure chart of the electronic trading system that provides of the embodiment of the invention.
Embodiment
In order to make purpose of the present invention, technical scheme and advantage clearer,, the present invention is further elaborated below in conjunction with drawings and Examples.Should be appreciated that specific embodiment described herein only in order to explanation the present invention, and be not used in qualification the present invention.
In embodiments of the present invention, the user is by instant communication mode and sell side communication, inquiry from the merchandise news that the seller preserves, selection and order goods, receive the order response instant communication message that the seller returns, follow the tracks of the delivery state of commodity, make that both parties' communication is more convenient, and can preserve and the Review Transaction record.
The realization flow that the user that Fig. 1 shows the embodiment of the invention to be provided orders the goods to the seller by instant communication mode, details are as follows:
In step S101, the seller is added to instant communication contacts;
In embodiments of the present invention, the user at first obtains the seller's instant messaging sign, sends instant communication contacts according to this instant messaging sign to the seller then and adds request, and the seller is added to instant communication contacts.
When the user has learnt the seller's instant messaging sign, can add function by the contact person that system provides, the seller is added to instant communication contacts, the seller is added to instant communication contacts after, the form of expression of user terminal system main panel is as shown in Figure 2.
If the user does not know the seller's instant messaging sign, the searching contact person function that then can utilize system to provide, search in the Business Information of from system, preserving (for example convenience store) and select the satisfactory seller, obtain the seller's instant messaging sign, the seller is added to instant communication contacts.System provides searches type can have and search from whole Business Information and for example fast food, snacks, drink, daily necessities etc. are searched etc. according to the classification under the seller, search criterion can be nearest shop, by surrounding area or user-defined condition, this moment the system main panel the form of expression as shown in Figure 3, lookup result is the instant messaging sign that meets seller's registration of searching type and search criterion.
In step S102, by instant communication mode with sell side communication, need from the merchandise news that the seller preserves, to select the commodity bought, send the order instant communication message to the seller;
In embodiments of the present invention, the user double-clicks head portrait or the sign of the seller on system's display floater, can open dialog box with the seller, automatically show the merchandise news that the seller preserves in system in the dialog box, the for example title of commodity, price etc., the user can also consult details such as the picture of commodity or descriptive labelling.As one embodiment of the present of invention, when user's mouse is mobile on certain item of merchandise, system can eject the corresponding picture of these commodity, and the user clicks this picture and then can directly it be imported in the input frame of dialog box, thereby makes things convenient for the user to inquire problem according to this picture to the seller.The user can also search the commodity that will buy at the search box that system provides.In one embodiment of the invention, after user's commodity selection is finished, system's automatic immediate valuation, the total price of the selected commodity of statistics explicit user.In addition, the user can also select Payment Methods, and the form of expression of system's main panel as shown in Figure 4 at this moment.
The user that Fig. 5 shows the embodiment of the invention to be provided selects the realization flow of commodity, and details are as follows:
In step S501, detect click event, start dialog box.
In embodiments of the present invention, click the seller's head portrait as the user after, the dialog box that the system of entering provides.
In step S502, read the merchandise news that the seller preserves, and output shows.
In step S503, detect click event or mouse moving event.
In embodiments of the present invention, click (Cilck) or the mouse that detects the user by the item of merchandise control that shows in the dialog box moves (MouseMove) incident.
In step S504, when detecting click event, change the check box state of item of merchandise, the commodity of choosing commodity or cancellation to choose, the while is the total price of new commodity more.
In step S505, when detecting the mouse moving event, the respective description information of display of commodity, for example picture, animation or explanatory note.
In step S506, when detecting the data importing incident, the respective description information of commodity is imported in the input frame of dialog box.
In addition, the user and the seller's dialog box can also provide the function of a shopping cart, be used for the merchandise news that explicit user has been chosen, the classification, title, price, the corresponding picture that comprise commodity, and the total price of having selected commodity, order in the merchandise news that the user can be directly provides by dialog box, system can generate an order in view of the above, this moment system's main panel the form of expression as shown in Figure 6.After the commodity that the user selects to buy are finished, trigger subscription event, the order that generates is sent to the seller in the mode of instant communication message.
When the user sends the order instant communication message to the seller, order instant communication message and common letter message in order to allow system area tell, ordering in the instant communication message can special identifier of affix, and system will discern processing automatically when receiving the order instant communication message like this.
In step S103, receive the order response instant communication message that the seller returns.
In embodiments of the present invention, the order response instant communication message that the seller returns can be to confirm delivery message, perhaps refuses subscribe message.
As one embodiment of the present of invention, when receiving the affirmation delivery message that the seller returns, the user can with the seller's dialog box on see trade name, total price, subscription status, the delivery state that comprises order, and the delivery state trace information that remains commodity such as arrival time, also can on main panel, see the delivery state of order goods, for example adopt red font to add the dolly icon representation, the form of expression of system's main panel as shown in Figure 7 at this moment.When receiving the refusal subscribe message that the seller returns, the user can see refusal information and Reason For Denial thereof, for example unavailability temporarily etc.
The subscription client that Fig. 8 shows the embodiment of the invention to be provided responds the realization flow that instant communication message is handled to ordering, and details are as follows:
In step S801, receive the order response instant communication message that the seller returns;
In step S802, when judging that ordering the response instant communication message is when confirming delivery message, to read delivery availability, shows the delivery state trace information of having ordered the goods;
In step S803, when judging that ordering the response instant communication message is the refusal subscribe message, in the message hurdle, show Reason For Denial information.
Fig. 9 shows the seller that the embodiment of the invention provides and receives the realization flow of commercial articles ordering by instant messaging, and details are as follows:
In step S901, the instant communication contacts of accepting user's transmission joins request;
In embodiments of the present invention, when the seller receives after instant communication contacts that the user sends joins request, accept this request, just successfully be added to user's instant communication contacts, can receive the instant communication message that the user sends,, answer user's problem with user communication.Certainly, the seller also can return instant communication contacts to the user and join request, and the request user will oneself be added to user's instant communication contacts.
In step S902, receive the commercial articles ordering instant communication message that the user sends by instant communication mode;
After receiving the order instant communication message that the user sends, the seller can read the ordering information that comprises order goods classification, title, price, picture concerned and total price etc., can select " confirming delivery " and " it is single not accept this " at system's main panel that system provides, the form of expression of system's main panel as shown in figure 10 at this moment.
In step S903, return order response instant communication message to the user.
Selling the commercial articles ordering response instant communication message that the direction user returns can be to confirm delivery message, or orders refuse information.When the seller confirms to deliver, can be provided with and expect ETCD estimated time of commencing discharging, confirm in the delivery message, can also comprise other delivery state trace informations of commodity such as trade name that the user orders, total price, subscription status except delivery state, the arrival time.If because the reason sellers such as short supply do not accept this list, also can return corresponding cause information, for example not have supply of commodities etc. temporarily to the user.In embodiments of the present invention, the seller can be provided with in system, behind the order instant communication message of receiving the user, returns order response instant communication message, for example " order is received, handles " or the like from the trend user.
Figure 11 shows the structure of the electronic trading system that the embodiment of the invention provides, and for convenience of explanation, only shows the part relevant with the embodiment of the invention.This system can be based on the independently electronic trading system that instant messaging is realized, also can integrate with existing instantaneous communication system.
Business Information database 111 is preserved the sellers' identity data information, includes the seller's instant messaging sign in the identity data information, for example instant communication number etc.Information of goods information data storehouse 112 is designated the merchandise news that the index stores seller provides with the seller's instant messaging, includes trade name in the merchandise news, and the price of commodity, can also comprise the information such as picture of commodity.When specific implementation, Business Information database 111 or information of goods information data storehouse 112 can be integrated in the system, also can be positioned at the other system independently with this system.
By instant communication contacts administration module 113, the user can search the satisfactory seller's instant messaging sign from Business Information database 111, the seller who identifies correspondence according to this instant messaging is added to instant communication contacts, perhaps will be added to the seller information deletion or the modification of instant communication contacts.
Merchandise news output module 114 detects the Instant messaging conversation window and starts incident, according to instant messaging sign corresponding merchandise news that the seller preserved of this instant messaging sign of inquiry output from commodity information database 112 of the seller.
Commodity selection module 115 receives user's commodity selection and instructs, and output user selection from the merchandise news of commodity message output module 114 outputs needs the information of the commodity of purchase.As embodiments of the invention, commercial articles searching module 1511 receives user's commercial articles searching instruction, the information of the commodity that search subscriber need be bought from commodity information database 112.After data importing module 1512 detected the data importing incident, the information of the commodity that the user can be selected imported in the input frame of dialog box, so that the user inquires about the details of commodity to the seller.Immediately see the pricing information of commodity for the ease of the user, commodity valuation module 1153 statistics explicit users are selected the total price of the commodity bought.
Need buy relevant goods order instant communication message or order the response instant communication message with described selection between commercial articles ordering module 116 transmission user and the seller, for example send the order instant communication message, receive the order response instant communication message that the seller returns to the seller.Order instant communication message and include the information that the user selects the commodity of needs purchase, ordering the response instant communication message can be to confirm delivery message or refusal subscribe message, confirm can include in the delivery message delivery state trace information of order goods, the refusal subscribe message can include Reason For Denial information.
As one embodiment of the present of invention, order generation module 1161 can generate trading order form according to the commodity of selecting needs to buy, this trading order form is sent to the seller by instant communication message,, be convenient to the seller simultaneously and consult and add up Transaction Information so that the user orders.
In embodiments of the present invention, the user selects the satisfactory seller to be added to instant communication contacts, need can in the merchandise news that the seller preserves, select the commodity of purchase in system, and carrying out goods order, delivery state tracking etc. by instant communication message, commercial articles ordering is convenient and swift.Simultaneously, the inquiry of commodity, order, transaction etc. are all undertaken by JICQ, are convenient to buy, the seller consults and add up Transaction Information immediately.
The above only is preferred embodiment of the present invention, not in order to restriction the present invention, all any modifications of being done within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.

Claims (16)

1. the method by instant messaging realization electronic transaction is characterized in that described method comprises the steps:
Detect the Instant messaging conversation window and start incident, export the seller's merchandise news according to the seller's instant messaging sign;
Receive user's commodity selection instruction, the output user need to select the information of the commodity of purchase from the seller's merchandise news;
Send the order instant communication message to the seller, described order instant communication message includes the information that the user selects the commodity of needs purchase;
Receive the order response instant communication message that the seller returns.
2. the method for claim 1 is characterized in that, described method further comprises the steps:
According to user's instruction, from described Business Information database, search the satisfactory seller's instant messaging sign, the seller is added to instant communication contacts, perhaps will be added to the seller information deletion or the modification of instant communication contacts.
3. the method for claim 1 is characterized in that, described reception user's commodity selection instruction, and the output user need to select the step of information of the commodity of purchase further to comprise from the seller's merchandise news:
Receive user's commercial articles searching instruction, the information of the commodity that search subscriber need be bought from the seller's merchandise news.
4. the method for claim 1 is characterized in that, described reception user's commodity selection instruction, and the output user need to select the step of information of the commodity of purchase further to comprise from the seller's merchandise news:
Detect the data importing incident, the information of the commodity that the user is selected imports in the input frame of dialog box.
5. the method for claim 1 is characterized in that, described reception user's commodity selection instruction, and the output user need to select the step of information of the commodity of purchase further to comprise from the seller's merchandise news:
The statistics explicit user is selected the total price of the commodity of purchase.
6. the method for claim 1 is characterized in that, the described step that sends the commercial articles ordering instant communication message to the seller is specially:
Select the information of the commodity of needs purchase to generate trading order form according to the user;
Described trading order form is sent to the seller by instant communication message.
7. the method by instant messaging realization electronic transaction is characterized in that described method comprises the steps:
Receive the order instant communication message that the user sends, include the information of the commodity that needs that the user selects buy in the described order instant communication message from the merchandise news that the seller preserves;
Return order response instant communication message to the user.
8. method as claimed in claim 7 is characterized in that, described order response instant communication message is for confirming delivery message or refusal subscribe message.
9. method as claimed in claim 8 is characterized in that, includes the delivery state trace information of order goods in the described affirmation delivery message.
10. an electronic trading system is characterized in that, described system comprises:
The Business Information database is used to preserve the seller's identity data information, includes the seller's instant messaging sign in the described identity data information;
The information of goods information data storehouse is used for being designated the merchandise news that the index stores seller provides with the seller's instant messaging, includes trade name in the described merchandise news, and the price of commodity;
The merchandise news output module is used to detect the Instant messaging conversation window and starts incident, exports the seller's merchandise news according to the seller's instant messaging sign;
The commodity selection module is used to receive user's commodity selection instruction, and the output user selects the information of the commodity of needs purchase from the seller's merchandise news; And
The commercial articles ordering module is used for need buying relevant goods order instant communication message or ordering the response instant communication message with described selection between transmission user and the seller.
11. system as claimed in claim 10 is characterized in that, described system further comprises:
The instant communication contacts administration module, be used for instruction according to the user, from described Business Information database, search the satisfactory seller's instant messaging sign, the seller is added to instant communication contacts, perhaps will be added to the seller information deletion or the modification of instant communication contacts.
12. system as claimed in claim 10 is characterized in that, described commodity selection module further comprises:
The commercial articles searching module is used to receive user's commercial articles searching instruction, the information of the commodity that search subscriber need be bought from described information of goods information data storehouse.
13. system as claimed in claim 10 is characterized in that, described commodity selection module further comprises:
The data importing module is used to detect the data importing incident, and the information of the commodity that the user is selected imports in the input frame of dialog box.
14. system as claimed in claim 10 is characterized in that, described commodity selection module further comprises:
Commodity valuation module is used to add up the total price that explicit user is selected the commodity of purchase.
15. system as claimed in claim 10 is characterized in that, described commodity selection module further comprises:
The order generation module is used for generating trading order form according to the commodity that the user selects needs to buy.
16. an instantaneous communication system is characterized in that, is integrated with the described electronic trading system of claim 10 in the described instantaneous communication system.
CNA2007100770406A 2007-09-11 2007-09-11 A method and system for electronic transaction via instant communication Pending CN101127734A (en)

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CNA2007100770406A CN101127734A (en) 2007-09-11 2007-09-11 A method and system for electronic transaction via instant communication
PCT/CN2008/072298 WO2009033418A1 (en) 2007-09-11 2008-09-11 An electronic transaction method through instant messaging and an instant messaging system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CNA2007100770406A CN101127734A (en) 2007-09-11 2007-09-11 A method and system for electronic transaction via instant communication

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CN104318462A (en) * 2008-03-27 2015-01-28 亚马逊科技公司 System and method for message-based purchasing
CN103428238A (en) * 2012-05-18 2013-12-04 魏强 System and method for anonymously immediately contacting owners of objects
CN103595613B (en) * 2012-08-13 2017-06-06 阿里巴巴集团控股有限公司 Instant communication client, instant communication server and instant communication method
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CN108510255B (en) * 2013-12-06 2021-11-23 上海掌门科技有限公司 Mobile handheld terminal, payment method, payment equipment and computer storage medium
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