CN101123637A - Intelligent phone terminal, call recording device, method and system for synchronizing call record - Google Patents
Intelligent phone terminal, call recording device, method and system for synchronizing call record Download PDFInfo
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- CN101123637A CN101123637A CNA2007100769409A CN200710076940A CN101123637A CN 101123637 A CN101123637 A CN 101123637A CN A2007100769409 A CNA2007100769409 A CN A2007100769409A CN 200710076940 A CN200710076940 A CN 200710076940A CN 101123637 A CN101123637 A CN 101123637A
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Abstract
An embodiment of the present invention is applicable to the field of VoIP, which discloses a method and a system for an intelligent communication terminal, a communication recording device and a synchronous communication recording. The communication recording device includes a communication recording receiving module, a communication recording message-forming module and a transmitter module. The communication recording receiving module is used for receiving a notification which is provided by a call control device of network to form a message of the communication recording of a user, and a communication event of the user; the communication recording message-forming module is used for forming the communication recording message which includes the communication record of the user according to the formed message of the user communication recording received by the communication recording receiving module and the communication event of the user; and the transmitter module is used for sending the communication recording message to the intelligent communication terminal of the user.The embodiment of the present invention can keep the communication records between a plurality of intelligent telephone terminals which are registered as one and the same number consistent, so as to improve the degree of satisfaction of the users.
Description
Technical field
The invention belongs to and realize voice communication by computer network (Voice Over IP, field VoIP) relate in particular to the method and system of a kind of intelligent phone terminal, call recording device, synchronizing call record.
Background technology
Traditional landline telephone communication system is made up of this three part of telephony switching gear, subscribers feeder and telephone set; Each telephone subscriber has a number, and a number is corresponding to a subscribers feeder and a fixed telephone.In present mobile communication system, although user's mobile phone needn't be confined to a fixing place, system is the same with landline telephone, and each user has a number, and a number is corresponding to a mobile phone.
Adopt the telephonic communication system of voip technology different with traditional telephonic communication system, voice medium is all wrapped by IP and carries, and user's voip phone terminal just needs computer network interface card and relevant network layer handles software for energy process IP bag.Generally speaking, voip phone terminal in the voip phone communication system is by CPU, DSP (Digital Signal Processor, digital signal processor), memory, network interface unit, display screen, operating system software, protocol stack sofeware and calling class application software are formed, it has been the special computers of a feature richness, is referred to as intelligent phone terminal usually; The voip phone terminal also can be a phone software that operates on the PC, and phone software utilizes the hardware and software resource in the PC to realize telephony feature, is referred to as the soft phone terminal usually.
The voip phone communication system can allow a user to use a plurality of intelligent phone terminals.These intelligent phone terminals use same number work.When the phone incoming call, the ring simultaneously of these intelligent phone terminals, perhaps ring successively (according to preestablishing of user).
If these intelligent phone terminals are set to ring simultaneously, then when the phone incoming call, the user answers on any intelligent phone terminal, and remaining intelligent phone terminal stops ring, just may occur one on remaining intelligent phone terminal then and miss telephony recording; In fact, this Inbound Calls, the user has connect, and does not miss.
If these intelligent phone terminals are set to the order ring, then when the phone incoming call, the user may just answer on the intelligent phone terminal in ring at any one one, and before having connect phone, the ring of possible some intelligent phone terminal, then the intelligent phone terminal of ring may occur one and misses telephony recording; In fact, this Inbound Calls, the user has connect, and does not miss.
In addition, no matter these intelligent phone terminals are to be set to ring simultaneously or order ring, when the user on any intelligent phone terminal during outbound calling, the success or not of no matter breathing out may not have this outbound calling record on remaining intelligent phone terminal.
In sum, when the user with a telephone number, and when using a plurality of intelligent phone terminals (these intelligent phone terminals are registered in the voip phone communication system simultaneously) simultaneously, outbound calling record, Inbound Calls record (comprise and miss telephony recording) inconsistent situation may can appear between these a plurality of intelligent phone terminals.
Summary of the invention
Embodiment of the invention technical problem to be solved is to provide a kind of method and system that can make the intelligent phone terminal that is consistent at the message registration that is registered as between a plurality of intelligent phone terminals of same number, call recording device, synchronizing call record.
For solving the problems of the technologies described above, the embodiment of the invention provides a kind of intelligent phone terminal, and it comprises communication module, communicating by letter between being used to handle intelligent phone terminal and other install, described intelligent phone terminal also comprises the message registration module, is used to handle message registration; Described message registration module comprises:
Receiver module is used to receive that network side sends comprises the message registration message of user's message registration under the described intelligent phone terminal;
Memory module is used to store described message registration.
The embodiment of the invention also provides a kind of call recording device, and it comprises:
The message registration receiver module is used to receive the notice of the generation user's communication recording messages that the call control apparatus of network side provides and described user's conversation incident;
The message registration message generating module, the conversation incident that is used for the notice of the described generation user's communication recording messages that receives according to described message registration receiver module and described user generates the message registration message of the message registration that comprises described user;
Sending module is used to send the intelligent phone terminal of described message registration message to described user.
The embodiment of the invention also provides a kind of method of synchronizing call record, and it may further comprise the steps:
The notice of the generation user's communication recording messages that the call control apparatus of reception network side provides and described user's conversation incident;
Generate the message registration message of the message registration that comprises described user according to the notice of described generation user's communication recording messages and described user's conversation incident;
Described message registration message is sent to described user's intelligent phone terminal.
The embodiment of the invention also provides a kind of system of synchronizing call record, and it comprises:
Call control apparatus is used to provide the notice of generation user's communication recording messages and described user's conversation incident;
Call recording device is used to receive the notice of the generation user's communication recording messages that described call control apparatus provides and described user's conversation incident, and generates described user's message registration message, and sends to described user's intelligent phone terminal.
Because the embodiment of the invention obtains user's conversation incident from call control apparatus, and the message registration that adopts call recording device to write down this user is distributed to a plurality of intelligent phone terminals that are registered as same number again, therefore can make at the message registration that is registered as between a plurality of intelligent phone terminals of same number to be consistent.
Description of drawings
Fig. 1 is the functional block diagram of the call recording device that provides of the embodiment of the invention;
Fig. 2 is the functional block diagram of the intelligent phone terminal that provides of the embodiment of the invention;
Fig. 3 is the method flow diagram of the synchronizing call record that provides of the embodiment of the invention;
Fig. 4 is the functional block diagram of the system of the synchronizing call record that provides of the embodiment of the invention.
Embodiment
In order to make purpose of the present invention, technical scheme and advantage clearer,, the present invention is further elaborated below in conjunction with drawings and Examples.Should be appreciated that specific embodiment described herein only in order to explanation the present invention, and be not used in qualification the present invention.
See also Fig. 1, the call recording device that the embodiment of the invention provides comprises:
The message registration receiver module, be used to receive the notice of the generation user's communication recording messages that the call control apparatus of network side (being IP-PBX (IP based Private BrancheXchange is based on the privately owned telephone exchange of IP technology) communication system) provides and this user's conversation incident;
The notification request message receiver module is used to receive the notification request message that intelligent phone terminal sends, and described notification request message is used to notify this intelligent phone terminal of call recording device need receive message registration;
The message registration message generating module, the conversation incident that is used for the notice of the generation user's communication recording messages that receives according to the message registration receiver module and this user generates the message registration message of the message registration that comprises this user;
Sending module, be used to send an intelligent phone terminal or a plurality of intelligent phone terminal that be registered as same number of message registration message to this user, wherein, the intelligent phone terminal of reception message registration message is the intelligent phone terminal that sent notification request message to call recording device.
During use, the notification request message receiver module receives the notification request message that intelligent phone terminal sends, so that allow call recording device know that this intelligent phone terminal need receive message registration; The message registration receiver module of call recording device is the notice of the generation user's communication recording messages that provides of receipt of call control device and this user's conversation incident in real time, and is generated the message registration message of the message registration that comprises this user according to the notice that generates certain user's communication recording messages and this user's conversation incident by the message registration message generating module;
Generally speaking, the call control apparatus of IP-PBX communication system some interfaces of can opening to the outside world use for other modules in the system.When call control apparatus was received user's exhalation request, the notice call recording device generated Dial-Out-Call (transfering to incoming call) the message registration message at this user; When call control apparatus when a certain user sends the call signaling request, the notice call recording device generates Received-Non-Missed-Call (incoming call of receiving and having connect) or Received-Missed-Call (missed call of the receiving) message at this user; If this user has connect calling, then be Received-Non-Missed-Call message, otherwise, then be Received-Missed-Call message;
Then, call recording device sends message registration message to this user's a intelligent phone terminal or a plurality of intelligent phone terminal that is registered as same number.
Certainly, the call recording device that the embodiment of the invention provides also can not need the notification request message receiver module, and sending module is set to give tacit consent to the message registration message that the intelligent phone terminal that is registered as same number to all of this user sends this user in this embodiment.
See also Fig. 2, the intelligent phone terminal that the embodiment of the invention provides comprises:
Communication module, communicating by letter between being used to handle intelligent phone terminal and other install comprises incidents such as incoming call, exhalation and conversation;
The message registration module is used to handle message registration; Wherein, this message registration module comprises:
The notification request message sending module is used for sending notification request message to network side (being the call recording device of IP-PBX communication system), so that allow call recording device know that this intelligent phone terminal need receive message registration;
Receiver module is used to receive that network side (being call recording device) sends comprises the message registration message of user's message registration under this intelligent phone terminal;
Memory module is used to store this message registration;
Display module is used for this message registration is shown on the interface, and wherein, message registration comprises incoming call record and outgoing record; The incoming call record comprises received call and missed call.
During use, the call recording device of notification request message sending module in the IP-PBX communication system sends notification request message, so that allow call recording device know that this intelligent phone terminal need receive message registration; When the communication module incoming call of intelligent phone terminal or outbound calling, receiver module receives the message registration message that call recording device sends, and stores this message registration by memory module; When the user need check message registration, then this message registration is shown on the interface by display module.
Certainly, the intelligent phone terminal that provides of the embodiment of the invention also can not comprise notification request message sending module and display module.In this embodiment, the sending module of corresponding call recording device is set to give tacit consent to the message registration message that the intelligent phone terminal that is registered as same number to all of this user sends this user, therefore, when using the intelligent phone terminal that this embodiment provides, when the communication module incoming call of intelligent phone terminal or outbound calling, call recording device sends message registration message from the trend intelligent phone terminal, the receiver module of intelligent phone terminal receives this message registration message, and stores this message registration by memory module; When the user need check message registration, can read this message registration from intelligent phone terminal by other equipment.
See also Fig. 3, the method for the synchronizing call record that the embodiment of the invention provides may further comprise the steps:
A1, receive the notice of the generation user's communication recording messages that the call control apparatus of network side provides and this user's conversation incident in real time or periodically;
A2, generate the message registration message of the message registration that comprises described user according to the notice of the described user's communication recording messages of described generation and described user's conversation incident;
The notification request message that A3, the described intelligent phone terminal of reception send, described notification request message is used to notify the described intelligent terminal of described call recording device need receive message registration;
A4, message registration message sent to this user transmission an intelligent phone terminal or a plurality of intelligent phone terminal that is registered as same number of notification request message.
The method of the synchronizing call record that the embodiment of the invention provides also can not comprise steps A 3, and then steps A 4 all intelligent phone terminals that are registered as same number of giving this user for acquiescence send this user's message registration message.
See also Fig. 4, the system of the synchronizing call record that the embodiment of the invention provides comprises call control apparatus and call recording device, wherein,
Call control apparatus is used for providing the notice of certain user's communication recording messages of generation and this user's conversation incident to call recording device;
Call recording device is used to generate this user's message registration message, and sends to this user's an intelligent phone terminal or a plurality of intelligent phone terminal that is registered as same number; It comprises:
The message registration receiver module, be used to receive the notice of the generation user's communication recording messages that the call control apparatus in IP-PBX (IP based Private Branch eXchange is based on the privately owned telephone exchange of the IP technology) communication system provides and this user's conversation incident;
The notification request message receiver module is used to receive the notification request message that intelligent phone terminal sends, and described notification request message is used to notify this intelligent phone terminal of call recording device need receive message registration;
The message registration message generating module, the conversation incident that is used for the notice of the generation user's communication recording messages that receives according to the message registration receiver module and this user generates the message registration message of the message registration that comprises this user;
Sending module, be used to send an intelligent phone terminal or a plurality of intelligent phone terminal that be registered as same number of message registration message to this user, individual precondition is here arranged: user's intelligent phone terminal must send notification request message to call recording device.
Certainly, the call recording device that the embodiment of the invention provides also can not need the notification request message receiver module, and sending module is set to give tacit consent to the message registration message that the intelligent phone terminal that is registered as same number to all of this user sends this user in this embodiment.
The embodiment of the invention obtains user's conversation incident from call control apparatus, and the message registration that adopts call recording device to write down this user is distributed to a plurality of intelligent phone terminals that are registered as same number again, therefore can make at the message registration that is registered as between a plurality of intelligent phone terminals of same number to be consistent, thus lifting user's satisfaction.
The above only is preferred embodiment of the present invention, not in order to restriction the present invention, all any modifications of being done within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.
Claims (13)
1. intelligent phone terminal, it comprises communication module, is used to handle communicating by letter between intelligent phone terminal and other devices, it is characterized in that described intelligent phone terminal also comprises the message registration module, is used to handle message registration; Described message registration module comprises:
Receiver module is used to receive that network side sends comprises the message registration message of user's message registration under the described intelligent phone terminal;
Memory module is used to store described message registration.
2. intelligent phone terminal as claimed in claim 1, it is characterized in that, described message registration module also comprises the notification request message sending module, be used for sending notification request message to network side, described notification request message is used to notify the described intelligent terminal of described call recording device need receive message registration.
3. a call recording device is characterized in that, comprising:
The message registration receiver module is used to receive the notice of the generation user's communication recording messages that the call control apparatus of network side provides and described user's conversation incident;
The message registration message generating module, the conversation incident that is used for the notice of the described generation user's communication recording messages that receives according to described message registration receiver module and described user generates the message registration message of the message registration that comprises described user;
Sending module is used to send the intelligent phone terminal of described message registration message to described user.
4. call recording device as claimed in claim 3, it is characterized in that, described call recording device also comprises the notification request message receiver module, be used to receive the notification request message that described intelligent phone terminal sends, described notification request message is used to notify the described intelligent terminal of described call recording device need receive message registration.
5. call recording device as claimed in claim 3, it is characterized in that, described intelligent phone terminal is the intelligent phone terminal that sent notification request message to described call recording device, and described notification request message is used to notify the described intelligent terminal of described call recording device need receive message registration.
6. call recording device as claimed in claim 3 is characterized in that, described intelligent phone terminal is all intelligent phone terminals that are registered as same number.
7. the method for a synchronizing call record is characterized in that may further comprise the steps:
The notice of the generation user's communication recording messages that the call control apparatus of reception network side provides and described user's conversation incident;
Generate the message registration message of the message registration that comprises described user according to the notice of described generation user's communication recording messages and described user's conversation incident;
Described message registration message is sent to described user's intelligent phone terminal.
8. the method for synchronizing call record as claimed in claim 7 is characterized in that, before the step of the described intelligent phone terminal that described message registration message is sent to described user, also comprises:
Receive the notification request message that described intelligent phone terminal sends, described notification request message is used to notify the described intelligent terminal of described call recording device need receive message registration;
The described step that sends described message registration message to described user's intelligent phone terminal is specially: send described message registration message to sent described notification request message intelligent phone terminal.
9. the method for synchronizing call record as claimed in claim 7, it is characterized in that described step is specially the step that described message registration message sends described user's intelligent phone terminal to: all that described message registration message acquiescence are sent to described user are registered as the intelligent phone terminal of same number.
10. the system of a synchronizing call record is characterized in that, comprising:
Call control apparatus is used to provide the notice of generation user's communication recording messages and described user's conversation incident;
Call recording device is used to receive the notice of the generation user's communication recording messages that described call control apparatus provides and described user's conversation incident, and generates described user's message registration message, and sends to described user's intelligent phone terminal.
11. the system of synchronizing call record as claimed in claim 10 is characterized in that, described call recording device comprises:
The message registration receiver module is used to receive the notice of the generation user's communication recording messages that the call control apparatus of network side provides and described user's conversation incident;
The message registration message generating module, the conversation incident that is used for the notice of the described generation user's communication recording messages that receives according to described message registration receiver module and described user generates the message registration message of the message registration that comprises described user;
Sending module is used to send the intelligent phone terminal of described message registration message to described user.
12. the system of synchronizing call record as claimed in claim 10, it is characterized in that, described intelligent phone terminal is the intelligent phone terminal that sent notification request message to described call recording device, and described notification request message is used to notify the described intelligent terminal of described call recording device need receive message registration.
13. the system of synchronizing call record as claimed in claim 10 is characterized in that, described intelligent phone terminal is all intelligent phone terminals that are registered as same number.
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| Application Number | Priority Date | Filing Date | Title |
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| CN2007100769409A CN101123637B (en) | 2007-09-04 | 2007-09-04 | Intelligent phone terminal, call recording device, method and system for synchronizing call record |
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| CN2007100769409A CN101123637B (en) | 2007-09-04 | 2007-09-04 | Intelligent phone terminal, call recording device, method and system for synchronizing call record |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102547673A (en) * | 2012-02-20 | 2012-07-04 | 信源通科技（深圳）有限公司 | Method and system of sharing call record as well as mobile communication terminal |
| CN107040668A (en) * | 2016-02-03 | 2017-08-11 | 深圳市潮流网络技术有限公司 | A kind of management method of communication terminal incoming call information |
| CN112866984A (en) * | 2017-01-16 | 2021-05-28 | 华为技术有限公司 | Call record synchronization method, cloud platform and terminal |
-
2007
- 2007-09-04 CN CN2007100769409A patent/CN101123637B/en active Active
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102547673A (en) * | 2012-02-20 | 2012-07-04 | 信源通科技（深圳）有限公司 | Method and system of sharing call record as well as mobile communication terminal |
| CN107040668A (en) * | 2016-02-03 | 2017-08-11 | 深圳市潮流网络技术有限公司 | A kind of management method of communication terminal incoming call information |
| CN112866984A (en) * | 2017-01-16 | 2021-05-28 | 华为技术有限公司 | Call record synchronization method, cloud platform and terminal |
| US11832150B2 (en) | 2017-01-16 | 2023-11-28 | Huawei Technologies Co., Ltd. | Call record synchronization method, cloud platform, and terminal |
| CN112866984B (en) * | 2017-01-16 | 2024-02-06 | 华为技术有限公司 | Call record synchronization method, cloud platform and terminal |
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| Publication number | Publication date |
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| CN101123637B (en) | 2011-05-04 |
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