CN101083692A - Website based multimedia telephone service system - Google Patents
Website based multimedia telephone service system Download PDFInfo
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- CN101083692A CN101083692A CN 200610083614 CN200610083614A CN101083692A CN 101083692 A CN101083692 A CN 101083692A CN 200610083614 CN200610083614 CN 200610083614 CN 200610083614 A CN200610083614 A CN 200610083614A CN 101083692 A CN101083692 A CN 101083692A
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Abstract
Through dial-in service phone module embedded in Web page, the invention realizes multimedia phone service system (PSS) based on IP phone system, especially 800 PSS. The multimedia PSS includes a Web server, and IP phone system in any type. The server stores interactive Web page with 800 PSS being embedded, and configurable 800 TSS module. When user of accessing Web server through Internet calls or selects 800 TSS link, 800 TSS module will detect configuration of user's computer, down load plug in modules or start up local plug in modules automatically; and based on configured data of 800 PSS stored on the server, 800 PSS module starts up the down loaded plug in modules. Based on authorization of the configured data, plug in module uses IP phone number and account given by owner of Web server to dial given phone (including IP, mobile and fixed phones) so as to implement that user dials phone of receiving party through Web page. Owner or manager of network site manages the call fee.
Description
Technical field
The present invention relates to a kind of multimedia telephone service system based on the website, this system allows the user by the access internet page, obtain corresponding dial-up program unit (plug-in unit, the program unit that JAVA Applet or other forms can be called by the Internet download and viewed device), and acquisition website owner or administrator authorization, use given one or one group of IP phone account, password and number, dial appointment one, one group or the side's talked about phone arbitrarily comprise IP phone, mobile phone, landline telephone or other forms can with the phone of above phone form interconnection.Mandate can be disposable, also can be repeatedly authorize, the interim mandate or long grant.Telephone expenses are by website owner or manager's unified management.This system needs the support (mainly comprising voice gateways, net hand etc.) of IP telephony system.
Background technology
Along with popularizing of Internet, IP phone more and more is deep in the daily life as a kind of economic, practical talking mode, people are more and more higher to the demand of IP phone, range of application more and more widely, but present IP phone is the still owner of IP phone mainly, with the IP phone or the telephone terminal (mobile phone or landline telephone) of account number call peer of oneself.IP phone is as a kind of telephone service form, and the application form black phone that is far from is abundant and flexibly.
Because the expense that enterprise bears is relatively more expensive, makes 800 business can't obtain large-scale popularization at medium-sized and small enterprises, has restricted enterprise to a certain extent a kind of means of services simply and easily are provided always.
The patent of invention content
Primary and foremost purpose of the present invention is the mediaphone service function that realizes based on the website.So-called mediaphone service business based on the website is to realize that the user dials the side's talked about phone, the business that telephone expenses are paid by the side talked about.Its advantage is that the user needn't consider telephone charges usefulness, as much as possible understands by phone and deals with problems.Be that enterprise strengthens competitiveness, the means of improving service quality.
Multimedia telephone service system based on the website of the present invention can be a kind of website 800 telephone service systems.
In embodiment of the present invention, enterprise can apply for one group of IP account and password, uses the IP phone resource of oneself by authorizing others, calls out other IP phone or the telephone terminal of oneself, for enterprise provides a kind of expense lower, service is 800 telephone service systems more easily.Such telephone service system can be embedded into the website of enterprise, and the visitor of this website can obtain the authorization easily by clicking corresponding connection, uses IP phone to dial the various types of phones that cry enterprise's appointment.Enterprise can be by specifying one group of suitable number, rationally utilizing the cheap phone form of telephone expenses (as IP phone or monthly payment number) to save telephone charges uses, simultaneously can be by rational incoming call queueing form and telephone number scheduling, realize complementing each other of different phone forms, reach any time, any place can both provide high-quality business service for the visitor.
An application example is that enterprise can apply for a plurality of IP phone account numbers, makes the enterprise web site of oneself, uses when the access websites by this invention authorize clients for different department distributes different caller IP phone; Other IP phone account is used as different departments or different employees in the side the talked about number mandate enterprise.Simultaneously can be in support to the different mobile phone fixed telephone number of each IP phone account configuration of being talked about by the present invention, enable same incoming call incoming call queuing scheme in the different time, such as operating time preferential use IP telephone access, and other times preferentially use the landline telephone of family or mobile phone to insert.Operating time can be saved telephone charges usefulness greatly like this, and the non-working time also can guarantee to provide quality services.Even use non-IP form telephone terminal to insert, because the calling party use is IP phone, cost has also reduced much than 800 traditional Service Phones.
The user dials the side's talked about phone (comprising IP phone) by Internet, the function that telephone expenses are paid by the side talked about.Its very economical practicality, this system also provides a kind of more powerful means of services for enterprise web site.
Second purpose of the present invention is enterprise, corporations or the individual for having one or more IP phone accounts, can share these IP phone resources in a specific colony.At internet environment, can authorize the different authority of people different in this colony, share I P call resource by software with account number and password that the network account and the password of special group is mapped to IP phone.
A kind of embodiment of the present invention allows the enterprise customer who has IP phone to authorize the interior employee to use the phone of IP phone calling customer or enterprise by distributing different authorities for different employees.And accounting program record, tracking employee by inside make telephonic situation, by the IP phone account number is ranked, make rational use of resources.The employee can download the valency of inserting and obtain the authorization the client of share I P call local and remote in enterprises by the specific webpage at access enterprise networks station; The employee goes on business the other places also can be by the website of visit enterprise, download plug-in, and the IP phone of using enterprise of obtaining the authorization is called out enterprises phone or calling customer phone Anywhere.Such system can significantly reduce the office telephone expense.
The 3rd purpose of the present invention provides a kind of by the website, uses one group of IP phone that the telephone service system of service is provided.The owner of IP phone can others uses the IP phone of oneself by the Internet mandate, and collects certain service fee.
One embodiment of the invention, allowing is that the owner of IP phone sets up the website of oneself, others can register by the website, pays the fees, download plug-in and obtain corresponding these IP phone of licensing according to the registration and the situation of paying the fees.This service mode can be used becomes a kind of new the Internet profit model.
Main starting point is to provide a kind of mode, and IP phone owner's IP phone resource (account number, password) is passed through the Internet, and license to others and use, to realize the purpose of three aspects:
The technical problem to be solved in the present invention is to obtain the authorization by the access internet Website page and use not one's own IP phone.Realize caller IP phone reasonable resources is utilized and to the reasonable control of outbound calling by advanced software and hardware technology simultaneously.Comprising main technical point comprise:
The making of IP phone plug-in unit, download, call and unload.
The rational delegation of power of IP phone exhalation authority, message registration management, record keeping, audit and many IP phone account's scheduling of resource; Wherein authorization can be set to anonymous mandate the (anyone is used for first kind of purpose as long as visit is just authorized) or by account number access authorization (being used for the second and the 3rd purpose).
The management of IP phone resource and outgoing call mainly is the restriction of queuing policy and outgoing call.Breathe out, limit number exhalation or any exhalation according to authorizing character can be defined as assigned number.But the incoming call that allow to use and the outgoing call of appointment can be one or more numbers, can preferred order use, according to priority use or other modes are lined up by configuration feature.
For achieving the above object, technical scheme of the present invention is achieved in that this multimedia telephone service system based on the website mainly comprises:
One, with the server of Internet connection, and be based upon website on the server, the particular Web pages of this website connects and can call website 800 telephony feature modules; Website 800 telephony feature modules comprise download, call, unload, obtain the authorization, calling, user management and configuration management function.
Two, the IP telephony system that links with server mainly comprises voice gateways, net hand (Gatekeeper) etc.The Website server user who has website 800 telephony feature modules by the Internet visit calls or selects the link of 800 telephone service systems, 800 telephone service system modules can detect the user's computer configuration automatically, the other types program unit of startup or direct startup have been downloaded after selecting to download a plug-in unit, JAVA Applet or similar pin function, an example of operation website 800 telephone service modules.Plug-in unit is according to the 800 telephone service system configuration datas that are stored on the server, use Web server owner or given IP phone number and the account of manager, dial specific phone (comprising IP phone, all kinds of mobile phone and landline telephone), realize that the user dials the side's talked about phone by the Web page, telephone expenses are by the owner of website or the function of manager's unified management.
Description of drawings
Fig. 1 multimedia telephone service system structural representation based on the website of the present invention;
Fig. 2 embodiments of the invention system configuration schematic diagram;
Fig. 3 website 800 service procedure figure.
Embodiment
As shown in Figure 1, the multimedia telephone service system based on the website of present embodiment consists predominantly of:
One with the server S of Internet connection, and be based upon website A on the server, the specific region of this website has embedded special-purpose website 800 telephony feature module B;
The one IP telephony system E that links with server mainly comprises voice gateways, net hand (Gatekeeper) etc.;
The one IP telephony system E that links with server comprises various ways such as this locality or far-end; This IP telephony system comprises now or the form of ownership that exists in the future;
Reach the software that above-mentioned digest functionality require of website 800 telephony feature module B for working out in any form;
Server S is for loading the computer of website A.
By the website 800 telephony feature module B that are erected at specific region among the website A on the server S, realize that user C obtains the IP phone mandate by Internet, use not one's own IP phone resource dial the side talked about phone D (comprise IP phone, mobile phone, landline telephone and enterprise any type of can with the phone of above interconnect call intercommunication), this system needs the support (mainly comprising voice gateways, net hand etc.) of IP telephony system E.
As shown in Figure 2, be the system flow chart of website of the present invention 800 telephone crosstalk functional modules.
Call connected website 800 functional modules are passed through in specific webpage in the website that utilizes the present invention to set up.The visitor of this page connects startup website 800 function service modules by clicking this.
Which kind of authorized application the first of this module is confirmed to be by the embedded function of the page, if require the user with website account number and password to visit, then the backstage account's login system that connects by internet page requires the visitor to land the authority that a further acquisition can be authorized.This logging in system by user equally uses the background user database to carry out user's authentication with systems such as email, BBS.
Determined after the user identity, the system that webpage calls browser detects interface, investigate on this visitor's the computer and whether downloaded and installed website 800 plug-in units, if do not install, then start and download the interface, require the relevant plug-in unit of user's download, install automatically after download is finished, and dispose automatically according to user's case of machines.
Detect or install the back and start website 800 telephone service system plug-in units automatically, this plug-in unit obtains list of numbers, number queueing form and the scheduling mode that user's character, authority and application are called out from the website, and obtains corresponding mandate according to these information sites.
Select available caller IP phone account, password and calling authority according to the calling number scheduling mode.Determine to call out character according to call number, call IP system calling number, and whether decision enables accounting feature as required, starts accounting feature if necessary simultaneously.
If a plurality of call numbers are arranged, call out according to the order of sequence according to queuing policy, know access success.
Website of the present invention 800 telephone service systems, its range of application comprise enterprise, telecommunications, ASP, ISP, ICP and other all types of business website etc.The main application fields and the technical advantage of this system comprise:
Provide a kind of expense lower, serve better 800 telephone service systems.
Provide a kind of special group by website share I P call resource, rationally the telephone service system that charges;
Provide a kind of, use one group of IP phone that the telephone service system of service is provided by the website.
Claims (15)
1, a kind of multimedia telephone service system based on the website is characterized in that this system mainly comprises:
One with the server of Internet connection, and be based upon website on the server, the particular Web pages of this website connects and can call website 800 telephony feature modules; Website 800 telephony feature modules comprise download, call, unload, obtain the authorization, calling, user management and configuration management function.
One IP telephony system that links with server mainly comprises IP phone gateway, net hand (Gatekeeper) etc.
The Website server user who has website 800 telephony feature modules by the Internet visit calls or selects the link of 800 telephone service systems, 800 telephone service system modules can detect the user's computer configuration automatically, the other types program unit of startup or direct startup have been downloaded after selecting to download a plug-in unit, JAVA Applet or similar pin function, an example of operation website 800 telephone service modules.Plug-in unit is according to the 800 telephone service system configuration datas that are stored on the server, use Web server owner or given IP phone number and the account of manager, dial specific phone (comprising IP phone, all kinds of mobile phone and landline telephone), realize that the user dials the side's talked about phone by the Web page, telephone expenses are by the owner of website or the function of manager's unified management.
2, the multimedia telephone service system based on the website according to claim 1, its range of application comprise enterprise, telecommunications, ASP, ISP, ICP and other all types of business website etc.
3, the multimedia telephone service system based on the website according to claim 1, the described IP telephony system that links with server comprises various ways such as this locality or far-end.
4, the multimedia telephone service system based on the website according to claim 1 is characterized in that described IP telephony system comprises now or the form of ownership that exists in the future.
5, the multimedia telephone service system based on the website according to claim 1 is characterized in that reach the software that above-mentioned digest functionality require of described website 800 telephony feature modules for working out in any form.
6, the multimedia telephone service system based on the website according to claim 1 is characterized in that described server is for loading the computer of the website and the Web page.
7, the multimedia telephone service system based on the website according to claim 1, can be chosen by clicking to connect by the user, after choosing, download a browser plug-in, the little application system of JAVA Applet or can realize that similar functions also can download to the local executable program unit of going up operation that calculates.
8,, after download has realized later the IP calling of expection, can also can be once or after the specific inferior calling to unload automatically or automatic calcellation in the local computer longer-term storage according to the desired executable program unit of claim 7.
9, the multimedia telephone service system based on the website according to claim 1, allow to call out according to the desired executable program unit of claim 7, after having realized the IP calling of expection after downloading, can also can be once or after calling out for specific time to unload automatically in the local computer longer-term storage.
10, the multimedia telephone service system based on the website according to claim 1, plug-in unit is called at local computer each time, can use single or given one group of IP phone account number, password or number to call out.
11, the multimedia telephone service system based on the website according to claim 1, plug-in unit can use any can be via IP phone account number, password and the number of website owner or administrator authorization, dial any website owner or manager's appointment one, one group or phone arbitrarily, comprise IP phone, mobile phone, landline telephone or other forms can with the phone of above phone form interconnection.Mandate can be disposable, also can be repeatedly authorize, the interim mandate or long grant.
12, the multimedia telephone service system based on the website according to claim 1, given exhalation IP phone account number or number are if one group, then use according to the queuing of certain rule, the rule of queuing includes but not limited to use in order, according to priority uses, by modes such as frequency of usage uses.The same number of transfering to if one group, also uses according to certain rule queuing, and the mode of queuing includes but not limited to too use in order, according to priority uses, by modes such as frequency of usage uses.
13, the multimedia telephone service system based on the website according to claim 1, the IP phone telephone expenses that take place are by owner's unified management of website, can be by the side's talked about payment, can be website owner or manager payment, also can be by calling party, settled accounts according to certain protocol by words side, website owner (or manager).
14, the multimedia telephone service system based on the website according to claim 1 is obtained the authorization by the visit Web page and to be used the visitor of website 800 phones, and requiring according to the website can be anonymous access, also can be to use account number, cryptographic acess.
15, the multimedia telephone service system based on the website according to claim 1,
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200610083614 CN101083692A (en) | 2006-05-29 | 2006-05-29 | Website based multimedia telephone service system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 200610083614 CN101083692A (en) | 2006-05-29 | 2006-05-29 | Website based multimedia telephone service system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN101083692A true CN101083692A (en) | 2007-12-05 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 200610083614 Pending CN101083692A (en) | 2006-05-29 | 2006-05-29 | Website based multimedia telephone service system |
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| CN (1) | CN101083692A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2012130036A1 (en) * | 2011-03-28 | 2012-10-04 | 腾讯科技（深圳）有限公司 | Cross-application network communication method and device |
| CN103108010A (en) * | 2011-11-14 | 2013-05-15 | 中兴通讯股份有限公司 | Implementation method and implementation system for communication service in managed terminal operating system |
| CN105245730A (en) * | 2015-10-30 | 2016-01-13 | 维沃移动通信有限公司 | Communication method, terminal and server |
| CN105408888A (en) * | 2013-05-15 | 2016-03-16 | 微软技术许可有限责任公司 | Web platform with select-to-call functionality |
-
2006
- 2006-05-29 CN CN 200610083614 patent/CN101083692A/en active Pending
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2012130036A1 (en) * | 2011-03-28 | 2012-10-04 | 腾讯科技（深圳）有限公司 | Cross-application network communication method and device |
| US9451014B2 (en) | 2011-03-28 | 2016-09-20 | Tencent Technology (Shenzhen) Company Limited | Across-application network communication method and device |
| CN103108010A (en) * | 2011-11-14 | 2013-05-15 | 中兴通讯股份有限公司 | Implementation method and implementation system for communication service in managed terminal operating system |
| CN105408888A (en) * | 2013-05-15 | 2016-03-16 | 微软技术许可有限责任公司 | Web platform with select-to-call functionality |
| CN105245730A (en) * | 2015-10-30 | 2016-01-13 | 维沃移动通信有限公司 | Communication method, terminal and server |
| CN105245730B (en) * | 2015-10-30 | 2018-11-30 | 维沃移动通信有限公司 | A kind of communication means, terminal and server |
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