CN101035384A - Call-missing prompt system and its implementation method - Google Patents

Call-missing prompt system and its implementation method Download PDF

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Publication number
CN101035384A
CN101035384A CNA2007100976146A CN200710097614A CN101035384A CN 101035384 A CN101035384 A CN 101035384A CN A2007100976146 A CNA2007100976146 A CN A2007100976146A CN 200710097614 A CN200710097614 A CN 200710097614A CN 101035384 A CN101035384 A CN 101035384A
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call
self
module
service
calling
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CN100531456C (en
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张健
陈子晔
钱小兵
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ZTE Corp
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ZTE Corp
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Abstract

The invention relates to a missing call prompt system and the implementing method, belonging to the mobile value-added service in the mobile communication field. And the system comprises signaling gateway module, service processing module, service receiving module, protocol gateway module and BOSS interface module. And the method comprises: user registering, and setting custom prompt short messages and/or custom prompt voice; when the registered user is offline or not in the service region, mobile switching center connects the missing call to the missing call prompt system; the signaling gateway sends the information to service processing module for service authentication, and the service processing module sends custom prompt voice and/or custom prompt short messages to the caller. And the invention implements customization of played voice contents by user and transmission of custom notice short messages to the caller.

Description

A kind of call-missing prompt system and its implementation
Technical field
The present invention relates to the moving communicating field mobile value-added service, especially relate to a kind of call-missing prompt system and its implementation that realizes the user is carried out call-missing prompt.
Background technology
Along with the continuous development of mobile communication business, the user is more and more higher for the requirement of telecommunication service quality, knows the phone of missing because of under the conditions such as shutdown or out of reach by short message mode such as hope.Therefore call-missing prompt is professional arises at the historic moment, and the missed call when it can be with called subscriber's shutdown and out of reach is notified the user with short message mode, thereby makes the mobile subscriber obtain favorable service experience.This type systematic is relatively single to the suggestion voice that the calling subscriber provides at present, generally can not provide to the calling subscriber and send the notifying messages function.
Along with the continuous development of business, existing call-missing prompt system and method have more and more highlighted following weak point:
(1) traditional call-missing prompt system is relatively fixing to the prompt tone content that the calling subscriber plays, and general content is " user that you dial has shut down or out of reach, and we will be with his your incoming information of SMS notification, and this conversation freely ".Find that through investigation this type of prompt tone has leaked the privacy information that the called subscriber uses about business, will cause certain telegram in reply pressure psychologically to the user.
(2) traditional prompt tone can not provide the personalized service of User Status, and the calling subscriber hears that the information obtained behind the suggestion voice inadequately fully and concrete.And user's SMS has whenever and wherever possible the advantage that receives, stores and check, the relative voice of the amount of information that comprises simultaneously are more abundant, can remedy the deficiency of suggestion voice just.
Therefore, a kind of novel call-missing prompt system that can realize User Defined suggestion voice and SMS Tip become essential.
Summary of the invention
Technical problem to be solved by this invention is, a kind of call-missing prompt system and its implementation are provided, can not self-defined call-missing prompt voice or the defective of note at prior art, realize User Defined suggestion voice and SMS Tip.
A kind of novel call-missing prompt system that the present invention proposes, comprise SGW module 202, Service Processing Module 204, service handling module 206, protocol gateway module 208 and BOSS interface machine module 210, SGW module 202 links to each other with mobile switching centre with Service Processing Module 204 respectively, protocol gateway module 208 links to each other with Service Processing Module 204, service handling module 206 and sms center respectively, BOSS interface machine module 210 links to each other with service handling module 206, billing system/accounting system respectively, wherein:
SGW module 202 mobile switching centre that is used to continue shifts the calling of coming.
The calling and called number that obtains in 204 pairs of call informations of Service Processing Module carries out service authentication, if the called subscriber has been provided with self-defined voice, then control the signaling network management module and play this prompt tone content to the calling subscriber, if the called subscriber has set self-defined note, then the control protocol gateway module issues corresponding short message content to caller, issues normal call leakage notification message by the protocol gateway module to the called subscriber simultaneously.
Service handling module 206 is responsible for user overhead information family, activation of service/deexcitation, the storage of self-defined note.
Protocol gateway module 208 is responsible for the protocol encoding and decoding and the route of call leakage notification short message, user overhead information family informing message and is delivered function, and will give calling subscriber's self-defined note and send to sms center to called subscriber's call-missing prompt message.
BOSS interface machine module 210 is responsible for setting and cancellation that customer call shifts.
The implementation method of above-mentioned novel call-missing prompt system may further comprise the steps:
(1) at first, the user registers to call-missing prompt system, and self-defined SMS Tip and/or the self-defined suggestion voice that sends to caller is set as required;
(2) then, when call-missing prompt registered user shutdown or out of reach, mobile switching centre is routed to the call-missing prompt system SGW with the calling transfer of this user when called and handles;
(3) last, SGW sends to Service Processing Module with the calling and called number information of this calling and carries out service authentication, Service Processing Module sends self-defined suggestion voice and/or self-defined SMS Tip according to being provided with to the calling subscriber of called subscriber, issues the call-missing prompt note to the called subscriber simultaneously.
Further, subscriber registration mode comprises short message mode and calls mode in the said method.The short message mode registration is realized by protocol gateway module and service handling module, be about to user's register instruction and send to sms center, sms center sends to the Lou protocol gateway of telephone system according to Number for access with instruction again, and protocol gateway re-sends to be accepted module and finish final registration process; The mode of calling is registered by Service Processing Module and service handling module and is realized.
Further, Service Processing Module carries out service authentication according to system configuration and calling and called number information in the said method.
Further, self-defined voice are system level in the said method, and the user is merely able to select one from the prompt tone that system has defined; Self-defined note is a user class, and the user can set up the notifying messages that need issue to caller on their own.Separate existence between self-defined suggestion voice, two functions of self-defined SMS Tip is independent of each other.
The call-missing prompt system original function that the present invention has moved for existing network at the deficiency of original system, has the following advantages simultaneously without any influence:
1, can be by User Defined playback content, except can playing the common prompt tone of call-missing prompt system, can also play with the nonregistered user cut-off condition under identical prompt tone, such as " user that you dial shuts down ".Thereby protected registered user's privacy information, avoided the pressure of wiring back to the calling subscriber.
2, the call-missing prompt registered user can realize the calling subscriber's note of issuing a notice to incoming call during shutdown or out of reach.Set a self-defined note such as the user before boarding by air, by plane, content is " sorry, I am inconvenient to receive calls now just aboard, will wire back to you after a while ".Can experience so that the calling and called user obtains good impression.
Description of drawings
Fig. 1 is networking and the interface schema between call-missing prompt system of the present invention and mobile switching centre, sms center and the accounting system;
Fig. 2 is the modular structure schematic diagram of system of the present invention;
Fig. 3 is the flow chart that system of the present invention realizes User Defined suggestion voice and SMS Tip method;
Fig. 4 is a particular flow sheet of realizing User Defined suggestion voice and SMS Tip method in the embodiment of the invention.
Embodiment
Below in conjunction with the drawings and specific embodiments technical scheme of the present invention is described in further detail.
Fig. 1 is the networking and the interface schema of call-missing prompt system device of the present invention and mobile switching centre, sms center and accounting system.The position of native system device in network has been shown among Fig. 1, and the relation between this system and mobile switching centre, the sms center.Wherein:
Mobile switching centre is used to control normal call flow, is responsible for that call-missing prompt system is transferred in call-missing prompt service log-on user calling under shutdown and out of reach situation when called and handles;
Sms center is used to finish the basic Transceiver Features of short message.Need construct call leakage notification note, subscription and unsubscription notifying messages etc. when being handed down to the user when call-missing prompt system, only need be delivered to sms center according to standard SMPP agreement and get final product, the delivery of being finished message by sms center issues;
Accounting system is used for the setting and the cancellation of calling transfer.
The overall process flow that relates among the present invention comprises:
The processing of mobile switching centre, because the user has been provided with the calling transfer and the forwarding number of shutdown and out of reach and has pointed to call-missing prompt system when opening the call-missing prompt business, when call-missing prompt service log-on user has shut down or during out of reach, its all callings during as the called subscriber are all transferred to described call-missing prompt system by mobile switching centre and are handled.
The processing of call-missing prompt system, call-missing prompt system are carried out service authentication to the calling and called number of this calling after receiving call information, if the called subscriber has set self-defined voice, then play corresponding prompt sound content to caller; If the called subscriber has set self-defined note, then issue corresponding short message content to caller, issue normal call leakage notification prompting to the called subscriber simultaneously.
As shown in Figure 2, shown the modular structure schematic diagram of realizing the call-missing prompt system of User Defined voice and SMS Tip.Call-missing prompt system of the present invention comprises following module:
SGW module 202, Service Processing Module 204, service handling module 206, protocol gateway module 208 and BOSS interface machine module 210.Conviction gateway module 202 links to each other with mobile switching centre with Service Processing Module 204 respectively, protocol gateway module 208 links to each other with Service Processing Module 204, service handling module 206 and sms center respectively, and BOSS interface machine module 210 links to each other with service handling module 206, billing system/accounting system respectively.Wherein:
The SGW module, be used to handle from the continuing of mobile switching centre's audio call, user key-press and the on-hook action is handled, to calling subscriber's playing alert tones etc.
Service Processing Module, the structure of mainly being responsible for the control of calling and called customer service authentication, call-missing prompt note and self-defined SMS Tip with issue, the action control of SGW and management etc.
The service handling module mainly is responsible for user overhead information family, activation of service/deexcitation, self-defined note storage etc.
The BOSS interface machine module mainly is responsible for setting and the cancellation that customer call shifts.
The protocol gateway module mainly is responsible for the protocol encoding and decoding and the route of call leakage notification short message, user overhead information family informing message and is delivered function.
Based on call-missing prompt system shown in Figure 2, Fig. 3 is a flow chart of realizing User Defined suggestion voice and SMS Tip method, and this method may further comprise the steps:
S302, when call-missing prompt registered user shutdown or out of reach, mobile switching centre is routed to the call-missing prompt system SGW with the calling transfer of this user when called and handles;
S304, SGW send to Service Processing Module with the calling and called number information of this calling and carry out service authentication;
S306, Service Processing Module carries out the number authentication result according to system configuration and calling and called, if the called subscriber has set self-defined voice and note, then play corresponding prompt sound content and issue corresponding short message content, issue normal call leakage notification message to the called subscriber simultaneously to the calling subscriber.
What need further specify is, the self-defined voice that this call-missing prompt system is realized are system level, and promptly the user is merely able to select one from the prompt tone that system has defined.And self-defined note is a user class, and the user can set up the notifying messages that need issue to caller on their own.Separate existence between two functions is independent of each other, and is set up on their own by the user.
Below with the call-missing prompt registered user self-defined the calling procedure of suggestion voice and SMS Tip be that example describes business realizing process of the present invention in detail.As shown in Figure 4, the implementation procedure of this call-missing prompt value-added service comprises following step:
S402, called subscriber 13388880001 has registered incoming prompt service, and self-defined speech play content is " phone that you dial has shut down or out of reach ", self-defined short message content is " sorry; that I am inconvenient to receive calls now just aboard, will wire back to you after a while ".Calling subscriber 13388889999 dials called subscriber 13388880001 phone when off-mode, because 13388880001 be provided with the calling transfer in when shutdown, mobile switching centre transfers to call-missing prompt system with this calling.
S404, call-missing prompt system see at first to called subscriber's 13388880001 authentications whether it has registered the call-missing prompt business.If not registration, then called subscriber's service authentication failure is play the failure prompt tone to caller, dismantling call, and flow process finishes (S416).
S406 when called subscriber 13388880001 has registered the call-missing prompt business, reexamines it and whether has been provided with self-defined voice.If do not set, then play the common prompt tone of call leakage notification, issue call leakage notification message (S418), change S410 again and handle.
S408, user 13388880001 is provided with self-defined voice content, to calling subscriber's playing alert tones " phone that you dial has shut down or out of reach ".
S410 judges whether the called subscriber has set self-defined note again.If no, flow process finishes (S414).
S412 has been provided with self-defined short message content when 13388880001, then sends information to caller, and content is " sorry, I am inconvenient to receive calls now just aboard, will wire back to you after a while ".
S414, flow process finishes.

Claims (9)

1, a kind of call-missing prompt system is characterized in that, comprising:
SGW module 202, Service Processing Module 204, service handling module 206, protocol gateway module 208 and BOSS interface machine module 210; Wherein, SGW module 202 links to each other with mobile switching centre with Service Processing Module 204 respectively, protocol gateway module 208 links to each other with Service Processing Module 204, service handling module 206 and sms center respectively, BOSS interface machine module 210 links to each other with service handling module 206, billing system/accounting system respectively, wherein:
The SGW module mobile switching centre that is used to continue shifts the calling of coming; Service Processing Module carries out service authentication to the calling and called number that obtains in the call information, if the called subscriber has been provided with self-defined voice, then control the signaling network management module and play this prompt tone content to the calling subscriber, if the called subscriber has set self-defined note, then the control protocol gateway module issues corresponding short message content to caller, issues normal call leakage notification message by the protocol gateway module to the called subscriber simultaneously; Described service handling module is responsible for user overhead information family, activation of service/deexcitation, the storage of self-defined note.
2, call-missing prompt system as claimed in claim 1 is characterized in that:
The BOSS interface machine module is responsible for setting and cancellation that customer call shifts;
The protocol gateway module is responsible for the protocol encoding and decoding and the route of call leakage notification short message, user overhead information family informing message and is delivered function, will give calling subscriber's self-defined note and send to sms center to called subscriber's call-missing prompt message.
3, the implementation method of call-missing prompt system as claimed in claim 1 is characterized in that, may further comprise the steps:
(1) at first, the user registers to call-missing prompt system, and self-defined SMS Tip and/or the self-defined suggestion voice that sends to caller is set as required;
(2) then, when call-missing prompt registered user shutdown or out of reach, mobile switching centre is routed to the call-missing prompt system SGW with the calling transfer of this user when called and handles;
(3) last, SGW sends to Service Processing Module with the calling and called number information of this calling and carries out service authentication, Service Processing Module sends self-defined suggestion voice and/or self-defined SMS Tip according to being provided with to the calling subscriber of called subscriber, issues the call-missing prompt note to the called subscriber simultaneously.
4, the implementation method of call-missing prompt system as claimed in claim 3 is characterized in that, authentication is carried out according to system configuration and calling and called number information described in the described step (3).
5, the implementation method of call-missing prompt system as claimed in claim 3 is characterized in that, separate existence between self-defined suggestion voice described in described step (1), (3), two functions of self-defined SMS Tip is independent of each other, wherein:
Self-defined voice are system level, and the user is merely able to select one from the prompt tone that system has defined;
Self-defined note is a user class, and the user can set up the notifying messages that need issue to caller on their own.
6, the implementation method of call-missing prompt system as claimed in claim 3 is characterized in that, step (3) further can be divided into again:
301, call-missing prompt system judges at first to the called number authentication whether this called subscriber has registered the call-missing prompt business;
302, if called subscriber's authentication is passed through, reexamine it and whether be provided with self-defined voice, as be provided with self-defined voice content, then play the self-defining prompt tone of called subscriber to the calling subscriber;
303, if called subscriber's authentication is passed through, reexamine it and whether be provided with self-defined note, as be provided with self-defined short message content, then send the self-defining information of called subscriber to the calling subscriber.
7, the implementation method of call-missing prompt system as claimed in claim 6 is characterized in that,
Further comprise in the described step 301:
If the called subscriber does not register the call-missing prompt business, then called subscriber's service authentication failure is play the failure prompt tone to the calling subscriber, dismantling call, and flow process finishes.
8, the implementation method of call-missing prompt system as claimed in claim 6 is characterized in that,
Further comprise in the described step 302:
If do not set the self-defined voice of called subscriber, then play the common prompt tone of call leakage notification, issue call leakage notification message to the called subscriber.
9, the implementation method of call-missing prompt system as claimed in claim 6 is characterized in that,
Further comprise in the described step 303:
If do not set the self-defined note of called subscriber, flow process finishes.
CNB2007100976146A 2007-04-24 2007-04-24 Call-missing prompt system and its implementation method Active CN100531456C (en)

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Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101835108A (en) * 2010-03-24 2010-09-15 杭州东信北邮信息技术有限公司 System and method for customizing prompt message of incoming call helper service
CN101959157A (en) * 2009-07-16 2011-01-26 中国移动通信集团公司 Calling response method, device and system
CN102695139A (en) * 2012-06-05 2012-09-26 孙洪生 Message reminding system and method
CN103124402A (en) * 2011-11-21 2013-05-29 中兴通讯股份有限公司 Miscall prompt system and method
CN105025177A (en) * 2014-04-28 2015-11-04 苏州工业园区蓝海网络科技有限公司 Mobile phone missing call reminding system and implementation method thereof
CN105101129A (en) * 2014-05-14 2015-11-25 中兴通讯股份有限公司 Method and system for reminding missed call
CN107018241A (en) * 2017-03-24 2017-08-04 北京小米移动软件有限公司 Income prompting method, local device, Cloud Server and system

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101959157A (en) * 2009-07-16 2011-01-26 中国移动通信集团公司 Calling response method, device and system
CN101835108A (en) * 2010-03-24 2010-09-15 杭州东信北邮信息技术有限公司 System and method for customizing prompt message of incoming call helper service
CN101835108B (en) * 2010-03-24 2013-06-19 杭州东信北邮信息技术有限公司 System and method for customizing prompt message of incoming call helper service
CN103124402A (en) * 2011-11-21 2013-05-29 中兴通讯股份有限公司 Miscall prompt system and method
CN102695139A (en) * 2012-06-05 2012-09-26 孙洪生 Message reminding system and method
CN105025177A (en) * 2014-04-28 2015-11-04 苏州工业园区蓝海网络科技有限公司 Mobile phone missing call reminding system and implementation method thereof
CN105101129A (en) * 2014-05-14 2015-11-25 中兴通讯股份有限公司 Method and system for reminding missed call
CN107018241A (en) * 2017-03-24 2017-08-04 北京小米移动软件有限公司 Income prompting method, local device, Cloud Server and system

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