CN101035316A - Queue number-calling system and method - Google Patents
Queue number-calling system and method Download PDFInfo
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- CN101035316A CN101035316A CNA2007100846392A CN200710084639A CN101035316A CN 101035316 A CN101035316 A CN 101035316A CN A2007100846392 A CNA2007100846392 A CN A2007100846392A CN 200710084639 A CN200710084639 A CN 200710084639A CN 101035316 A CN101035316 A CN 101035316A
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Abstract
The invention provides a queuing management system and method, transmitting queuing information to a queuing server or making the queuing server directly obtain the queuing information from the existing queuing system; a user connects to the queuing server by cellphone through wireless netork and Internet and inquires about the queuing information any time and any place, so as to be able to inquire the queuing information in advance and determine whether to go for trade; the user can remotely apply for a queuing number; the user can set prompting conditions so that when the appointed conditions occur, it actively prompt the user. And it can reduce user's waiting time and raise working efficiency.
Description
Technical field
The present invention relates to a kind of Zero queuing system and method.And particularly relevant for a kind of Zero queuing system and method that has equipment such as mobile phone and the Internet to participate in.
Background technology
Fig. 1 is present Zero queuing system (the present invention is called for short " existing queuing system ") basic block diagram, generally comprises:
The number of getting machine (10): energy flying print queue number ticket, queue number does not repeat;
Window display terminal (20): show the queue number that this window is current;
Teller's operator (30): button realizes that call out at interval queue number calling, queue number recall, queue number callback, queue number reservation back, queue number shifts, closes window or number machine of sending out, time-out window services etc. between sales counter.
Management system (40): link to each other with the number of getting machine, carry out visualized operation.
Switch (50): connection management system and local area network (LAN).
PC (60) in the local area network (LAN): carry out senior management function such as statistical analysis etc.
In addition, existing queuing system also may articulate note system, carries out message search and prompting; Connect the Internet, use the browser inquiry from internet host.
At present, the queuing system (belonging to " existing queuing system " of the present invention) that also has a kind of simplification, only comprise a PC, dispose a program in it, described program command is configured to make it to have the function that generates queue number, storage queue number, and newspaper number (being equivalent to window display terminal and/or queue number calls out) waits other functions to have the characteristics of easy easy enforcement by manually carrying out, and shortcoming is that automaticity is low.
The function of mobile phone from strength to strength at present, particularly JAVA mobile phone, smart mobile phone, it has powerful autgmentability, can realize the queuing system of above-mentioned simplification fully, promptly can realize a kind of queuing system (belonging to " existing queuing system " of the present invention) of simplification on mobile phone.
Above-mentioned queuing system (" existing queuing system ") has following shortcoming:
1), client must wait in the hall in queuing, the time of waiting for is long, has wasted client's valuable time;
2), message search and prompting have the possibility of delayed delivery, even can lose, thereby not reach expected effect;
3), internet host can not be inquired about whenever and wherever possible;
4), client can not inquire about queuing system current queue length in advance, thereby especially be inconvenient to inquire about the queueing message selection bank transacting business such as a plurality of banks.
JAVA mobile phone, smart mobile phone (comprise PDA, intelligent mobile terminals such as palmtop PC, the present invention is called for short mobile phone) and DLL (dynamic link library) is provided, be convenient to the function expansion of mobile phone, CDMA, GPRS, EDGE, 3G etc. make mobile phone become possibility with HTTP, WAP online.The universal use of mobile phone is businessman (as bank) and client's the platform of providing convenience that exchanges, and making by the mobile phones enquiring queueing message becomes possibility.
For the situation of remote reserved queue number, similar with the situation of inquiry queueing message.
Summary of the invention:
The object of the present invention is to provide a kind of Zero queuing system that makes things convenient for customers and use, long with the time of waiting for that solves existing system, the problem of inquiry queueing message, appointment and queuing inconvenience.
For achieving the above object, the present invention proposes a kind of Zero queuing system and method, it is characterized in that comprising:
1) existing queuing system is connected by network with the queuing server;
2) mobile phone is connected by network with the queuing server;
Described a kind of Zero queuing system and method also comprise, queueing message is sent to the queuing server from existing queuing system through network.
Described queueing message is the queuing system relevant information, comprise queue number, can also comprise the time of generation information, can also comprise Merchant ID, queue number, the average handling time of last generation, the stand-by period of certain queue number can also be comprised, other information such as advertisement etc. can also be comprised.
Described a kind of Zero queuing system and method also comprise, queueing message is sent to mobile phone from the queuing server through network.
Described queuing server is the webserver or application server.
Existing queuing system and network between the queuing server are that internet or wireless network or wireless network pass through gateway and be connected the internet.
Queueing message is sent to the queuing server by manual input or by interface unit, or the queuing server extracts from existing queuing system by interface unit in real time.Described interface unit wherein has a program, its instruction be configured to make its can with queuing server communication, and/or can with existing queuing system communication, as call the function of the webserver by http protocol; Or by ICP/IP protocol monitored data bag, transmission packet; Or realize the exchange of data and network data by serial ports.Described interface unit can combine with existing queuing system.
1), queuing server generated query result the approach of mobile phones enquiring queueing message has and includes but not limited to following two kinds:: the queuing server is accepted the queueing message that existing queuing system sends, be stored in the data queued storehouse for future reference, the search request that queuing server response mobile phone transmits, retrieve data from the data queued storehouse, return to mobile phone or handle after return to mobile phone.2), queuing server forwards Query Result: the queuing server is accepted the search request that mobile phone transmits, and transmits search request to existing queuing system, and by existing queuing system inquiry, existing queuing system Query Result turns back to the queuing server, returns to mobile phone again.
Described a kind of Zero queuing system and method also comprise, mobile phone sends configuration information to the queuing server by network or note, or sends configuration information to existing queuing system.
Store the address information of queuing server in the described mobile phone, or store the address information of intermediate server, obtain the address information of queuing server from middle server, one program such as mobile phone browser or JAVA program are arranged, use this address information, be connected with the queuing server through wireless network, radio network gateway, Internet by agreements such as TCP/IP, HTTP, WAP.Its instruction is configured to realize following function:
1), send Query Information, configuration information to the queuing server,
2), show that the queuing server is sent to the queueing message of mobile phone.
Mobile phone is through current realized or radio channel in the cards in the future, and the modes such as GPRS, CDMA, 3G, EDGE that include but not limited to are carried out the communication of information.
Query Information includes but not limited to: Merchant ID, a certain queue number.Configuration information comprises the time interval value that initiatively transmits queueing message as the queuing server to mobile phone.
The present invention line up in addition server initiatively dispatcher queue information to the function of client's mobile phone: the program on the described mobile phone, its instruction can also be configured to make it to have the function of initiatively monitoring queueing message; Simultaneously, the program on the described queuing server, its instruction can also be configured to make it can respond the queueing message that existing queuing system sends, and initiatively transmits this queueing message and is sent to mobile phone after treatment to mobile phone or with this queueing message.After connecting the queuing server as mobile phone, IP address and port numbers are kept in the queuing server, the queuing server transmits queueing message to mobile phone by this IP address and port numbers, and the queueing message that mobile phone is monitored arrival also shows; And for example, after mobile phone connects the queuing server, phone number is kept in the queuing server, the queuing server is by external short message interface such as SP system or the mobile phone that is connected with queuing server serial ports, and transmission note and/or push note arrive this cell-phone number.
Described mobile phone, its instruction can also be configured to, and makes it have the function of monitoring existing queuing system push note and/or queuing server push note, and response push note, obtains the function of queueing message to server.
The present invention can also support to use mobile phone application queue number, the information of application queue number is sent to the queuing server from mobile phone, the queuing server transmits the information of application queue number to existing queuing system by interface unit, existing queuing system is handled this application: perhaps refuse this application, perhaps responding this application generates a queue number and returns to the queuing server, server returns to mobile phone to this queue number, or return to mobile phone after treatment, the queue number of described generation also is unique, is in the queue number in the existing queuing system.Be specially: the program on the described mobile phone, 1), send the information of application queue number to the queuing server its instruction also is configured to make it have following function:, 2), show that the queuing server turns back to the response message of mobile phone, comprise the electric queuing number of businessman's title and queue number as demonstration, or show the information of similar " formation is full ".Program on the described queuing server, 1), accept the application queue number information that mobile phone transmits its instruction also is configured to make it have following function:, 2), transmit application queue number information to existing queuing system, 3), receive the response message of existing queuing system, return to mobile phone; Or return to mobile phone after treatment; Can be stored in simultaneously on the queuing server, accept mobile phone and inquire about at any time.
The present invention is by being sent to queueing message the queuing server, or the queuing server directly obtains queueing message from existing queuing system; The user uses mobile phone to arrive the queuing server through wireless network, Internet connection, uses the mobile phones enquiring queueing message whenever and wherever possible, can inquire the information of queuing in advance, and whether decision goes to transaction; The user can long-range application queue number; The user can be provided with prompting conditions, thereby when specified requirements arrives, initiatively reminds the user.Thereby can reduce the time of waiting for, increase work efficiency.
Description of drawings
Fig. 1 is existing queuing system basic block diagram, wherein each equipment and not drawn on scale.
Fig. 2 is the network diagram of the embodiment of the invention 1, wherein each network equipment and not drawn on scale.
Fig. 3 is the network diagram of the embodiment of the invention 2, wherein each network equipment and not drawn on scale.
Fig. 4 is the network diagram of the embodiment of the invention 3, wherein each network equipment and not drawn on scale.
Embodiment
The present invention is described in further detail below by specific embodiment, but this embodiment does not limit the present invention.
Embodiment 1,
Existing queuing system (700) is a system shown in Figure 1, is connected on the queuing server (300) by the Internet (500), and existing queuing system is passed through interface unit (600) dispatcher queue information to the queuing server.
Interface unit wherein has a program, and its instruction is configured to: provide calling interface to call for the existing queuing system of prior art, and respond this and call, by http protocol, dispatcher queue information is to the queuing server; And the information of monitoring the application queue number of queuing server, when the information of application queue number arrives, call the corresponding interface of existing queuing system, obtain queue number, return to the queuing server.
The queuing server is the webserver, and it is connected with SP note transmitting system, and the queuing server has a database (400) to assist its storage data.Store the Business Information of all registrations in the queuing server, the address information that comprises Merchant ID, businessman's title, businessman's interface unit, store the queueing message of businessman, on the queuing server network program is arranged, its instruction is configured to make it to have following function:
1), accept existing queuing system by the real-time queueing message that HTTP transmits, store this real-time queueing message, and when certain predetermined condition establishment, initiatively transmits queueing message to the mobile phone of monitoring;
2), accept the Query Information of mobile phone, return corresponding queueing message;
Mobile phone (100), it is connected with queuing server (300) through wireless network, radio network gateway (200), Internet by agreements such as TCP/IP, http.
Now just realize in the bank that queuing system illustrates as follows:
Bank arrives first the queuing server registration becomes the member of its businessman, obtains Merchant ID number, and the existing queuing system of bank is by interface unit, uses this Merchant ID number be parameter, sends real-time queueing message and arrives the server of lining up.
Store the address information of queuing server in the mobile phone, program in the operation mobile phone of the present invention from mobile phone, the address information of application queuing server is used http protocol, through GPRS login queuing server.
Client uses mobile phone to sign in to the queuing server, list registered businessman, therefrom find above-mentioned bank merchant, and the queueing message of this bank merchant is checked in selection, the queuing server extracts the queueing message of this bank merchant, return to mobile phone, queueing message comprises queue number, the average handling time of the time of information generation, current queue number, generation at last.Client can check the queueing message of a plurality of banks, selects bank's transacting business then.
Client can apply for obtaining queue number, mobile phone provides the interface of application queue number, after client selects a certain bank, select the application queue number, mobile phone will send this application queue number information to the queuing server, the queuing server is sent to existing queuing system to this application queue number information by interface unit again, existing queuing system generates a queue number, this queue number turns back to the queuing server earlier, the queuing server uses Merchant ID, client ID generates a queue number ID value, points to the queue number that is generated, with the queue number rise time, be stored in the queuing server, turn back to mobile phone simultaneously.Mobile phone also can sign in to the inquiry of the queuing server number of ranking at any time, and the queue number query statement of queuing server response mobile phone uses client ID, Merchant ID to obtain queue number ID, according to this queue number ID, obtains the time that queue number and queue number generate.
Client can check the stand-by period of a certain number, obtain queue number after adding a certain formation as client, can import this queue number, mobile phone sends that to comprise this number be that the Query Information of query argument is to the queuing server, the queuing server uses the number * average handling time of interval " current time+" calculating, obtain estimating time of waiting returning to mobile phone.
Client can make the queuing server initiatively transmit queueing message to mobile phone by transmitting configuration information to the queuing server, as the server of lining up is set during with reference to queue number, notifies client greater than a certain at current queue number.Support the mode of two kinds of queuing server notification mobile phones: 1) mobile phone provides the interface of input with reference to queue number, and client imports with reference to queue number, selects to send that to comprise this be that the configuration information of parameter is to the queuing server with reference to queue number; Simultaneously, mobile phone begins to monitor in certain IP address and port, and be sent to the queuing server this address and port and with reference to queue number, the queuing server stores this with reference to queue number and address and port, and the current queue number that existing queuing system transmits monitored, when current queue number greater than this during with reference to queue number, dispatcher queue information is to mobile phone, mobile phone can be reminded client by modes such as playing back music.2) mobile phone provides the interface of input with reference to queue number, client imports with reference to queue number, select to send that to comprise this be that the configuration information of parameter is to the queuing server with reference to queue number and phone number, the queuing server stores this with reference to queue number and phone number, and the current queue number that existing queuing system transmits monitored, when current queue number greater than this during with reference to queue number, with short message mode dispatcher queue information to mobile phone.
Embodiment 2,
Existing queuing system (800) is the simple and easy queuing system that a PC constitutes, and is connected on the queuing server (300) by the Internet (500).
Interface unit is incorporated in the PC, and its instruction is configured to: by http protocol, transmit queueing message to the queuing server.
The queuing server is the webserver, and it is connected with SP note transmitting system, and the queuing server has a database (400) to assist its storage data.Store the Business Information of all registrations in the queuing server, comprise the address information of Merchant ID, businessman's title, businessman's PC, store the queueing message of businessman, on the queuing server network program is arranged, its instruction is configured to make it to have following function:
1), accept existing queuing system (being PC) by the real-time queueing message that HTTP transmits, store this real-time queueing message, and when certain predetermined condition establishment, initiatively transmits queueing message to the mobile phone of monitoring;
2), accept the Query Information of mobile phone, return corresponding queueing message;
Mobile phone (100), it is connected with queuing server (300) through wireless network, radio network gateway (200), Internet by agreements such as TCP/IP, http.
Now illustrate as follows with regard to hospital's consulting room queuing system:
Hospital's consulting room arrives first the queuing server registration becomes the member of its businessman, obtains Merchant ID number.Hospital's consulting room queuing system PC uses this Merchant ID number, transmits real-time queueing message to the queuing server.
Store the address information of queuing server in the mobile phone, from mobile phone, move program in the mobile phone of the present invention, use the address information of this queuing server, use http protocol, through GPRS login queuing server.
Patient or its family members (being called for short the queuer) use mobile phone to sign in to the queuing server, list registered businessman, therefrom find above-mentioned consulting room businessman, and the queueing message of this consulting room businessman is checked in selection, the queuing server extracts the queueing message of this consulting room businessman, return to mobile phone, queueing message comprises the designated time that queue number, average handling time, the plan of businessman's title, the time of information generation, current queue number, generation at last stop to serve.Client can check the queueing message of a plurality of consulting rooms, as the queueing message of the consulting room of a plurality of hospitals.
The queuer can check the expectation stand-by period of a certain number, obtain queue number after adding a certain formation as the queuer, can import this queue number, mobile phone sends that to comprise this number be that the Query Information of parameter is to the queuing server, the queuing server uses data computation such as average handling time, obtain estimating time of waiting returning to mobile phone.
The queuer can make the queuing server initiatively transmit queueing message to mobile phone, as the queuing server is set before estimating 30 minutes by transmitting configuration information to the queuing server, notifies the queuer.Mobile phone provides the interface of input scheduled time, client imports the scheduled time at interval, select to send comprise this scheduled time at interval and phone number be that the configuration information of parameter is to the queuing server, queuing this time interval of server stores and cell-phone number, and the current queue number that existing queuing system transmits monitored, when current queue number greater than this during with reference to queue number, the note of dispatcher queue information is to mobile phone.
In another embodiment, the queuing server does not connect SP note transmitting system, but the serial ports by PC connects a mobile phone that can send note, PC is from server acquisition time spacing parameter and cell-phone number parameter, when the time of time interval indication arrives, give client's mobile phone by this sending short message by mobile phone, client is initiatively reminded.
Existing queuing system (900) is the simple and easy queuing system that a smart mobile phone (present embodiment is called for short " server mobile phone ") constitutes, and arrives the queuing server by wireless network, Internet connection.
The server mobile phone wherein has a program, and its instruction is configured to: 1) generate queue number, as show a button, " generating next queue number ", businessman chooses this button, will generate a queue number; 2) safeguard current queue number, show current queue number; 3) generate and safeguard queueing message, as the queue number of last generation, the time that each queue number generates, the time that each queue number is handled; 4) by http protocol, dispatcher queue information is to the queuing server; 5) receive the format note that client's mobile phone sends, carry out parameter configuration; 6) when predetermined condition satisfies, send note client is reminded.
The queuing server is the webserver, and the queuing server has a database (400) to assist its storage data.Store the Business Information of all registrations in the queuing server, comprise Merchant ID, businessman's title, business server phone number, store the queueing message of businessman, on the queuing server network program is arranged, its instruction is configured to make it to have following function:
1), accept the server mobile phone by the real-time queueing message that HTTP transmits, store this real-time queueing message;
2), accept the Query Information of mobile phone, return corresponding queueing message;
Mobile phone (100), it is connected with queuing server (300) through wireless network, radio network gateway (200), Internet by agreements such as TCP/IP, http, passes through JAVA routine access Web website as mobile phone by browser access Wap website or mobile phone.
Now realize that with regard to the ticket agency queuing system illustrates as follows:
The ticket agency arrives first the queuing server registration becomes the member of its businessman, obtains Merchant ID number, and ticket agency server mobile phone will number be that parameter dispatcher queue information is to the server of lining up with this Merchant ID.
Store the address information of queuing server in the mobile phone, from mobile phone, move program in the mobile phone of the present invention, use the address information of this queuing server, use http protocol, through GPRS login queuing server.
Client uses mobile phone to sign in to the queuing server, list registered businessman, therefrom find above-mentioned ticket agency businessman, and the queueing message of this ticket agency businessman is checked in selection, the queuing server extracts the queueing message of this ticket agency businessman, return to mobile phone, queueing message comprises queue number, the average handling time of the time of information generation, current queue number, generation at last.Client can check the queueing message of a plurality of tickets agency, selects a ticket agency queuing to buy ticket then.
Client can check the stand-by period of a certain number, obtain queue number after adding a certain formation as client, can import this queue number, mobile phone sends that to comprise this number be that the Query Information of parameter is to the queuing server, the queuing server uses data computation such as average handling time, obtain estimating time of waiting returning to mobile phone.
Client can be by transmitting configuration information to the server mobile phone, (the server phone number is registered in the queuing server), make the server mobile phone initiatively dispatcher queue information as the server mobile phone be set during with reference to queue number, notify client greater than a certain to mobile phone at current queue number.Mobile phone provides the interface of input with reference to queue number, and client imports with reference to queue number, and transmission comprises this configuration information with reference to queue number and arrives the server mobile phone; The server mobile phone extracts and stores parameter wherein, and when satisfying, dispatcher queue information is to mobile phone pre-conditioned.
The server mobile phone also can send the push note to mobile phone, as, client's mobile phone is monitored the note that arrives at particular port, the server mobile phone sends to client's mobile phone to the push note of queueing message by particular port, comprise the ID value of pointing to concrete current queueing message in the push note, client's mobile phone is resolved this note, and is connected to the queuing server by GPRS, obtains concrete current queueing message.
In another embodiment of the present invention, the server mobile phone can be connected in PC or the local area network (LAN) by modes such as wolf's fang, infrared ray, serial communications, function such as finish that number is printed, current queue number shows, calls out the numbers.
The above embodiment of the present invention only is used for illustrative purposes, be not in order to limit the present invention, those skilled in the art can make the various modifications that are equal within the scope of the invention, as client being authorized grouping management to increase personalization, increase server zone, the queuing server adopts the framework of multilayer to make up, it is medium and for example the function of queuing server to be integrated into radio network gateway, its operation principle is similar, wishes that appended claim comprises these distortion and variation and do not break away from spirit of the present invention.
Claims (10)
1, a kind of Zero queuing system and method is characterized in that comprising:
1) existing queuing system is connected by network with the queuing server,
2) mobile phone is connected by network with the queuing server.
2, a kind of Zero queuing system as claimed in claim 1 and method, its feature also comprises: described mobile phone, a program is arranged on it, its instruction is configured to make it to have following function:
1), send Query Information to the queuing server,
2), show that the queuing server is sent to the queueing message of mobile phone.
3, as claim 1,2 described a kind of Zero queuing system and methods, its feature also comprises: queuing server generated query result or queuing server forwards Query Result.
4, a kind of Zero queuing system as claimed in claim 1 and method, its feature also comprises: mobile phone sends configuration information to the queuing server by network or note, or sends configuration information to existing queuing system.
5, a kind of Zero queuing system as claimed in claim 1 and method, its feature also comprises: the program on the described mobile phone, its instruction can also be configured to make it to have the function of initiatively monitoring queueing message, and when if mobile phone has the function of monitoring queueing message, program on the described queuing server, its instruction also is configured to make it initiatively to transmit queueing message to mobile phone.
6, a kind of Zero queuing system as claimed in claim 1 and method, its feature also comprises: described queuing server, can connect the note transmitting system, initiatively dispatcher queue information or push note are to mobile phone.
7, as claim 1,6 described a kind of Zero queuing system and methods, its feature also comprises: the program on the described mobile phone, its instruction can also be configured to make it to have the function of initiatively monitoring existing queuing system push note and/or queuing server push note, and receive the push note of existing queuing system and/or the push note of queuing server, respond this push note is obtained queueing message from the queuing server function.
8, a kind of Zero queuing system as claimed in claim 1 and method, its feature also comprises: the program on the described mobile phone, its instruction can also be configured to make it to have following function:
1), the information that sends the application queue number is to the queuing server,
2), show that the queuing server turns back to the response message of mobile phone.
9, as claim 1,8 described a kind of Zero queuing system and methods, its feature also comprises: the program on the described queuing server, its instruction can also be configured to make it to have following function:
1), accept the application queue number information that mobile phone transmits,
2), transmit application queue number information to existing queuing system,
3), receive the response message of existing queuing system, return to mobile phone, or return to mobile phone after treatment.
10, as claim 1,8,9 described a kind of Zero queuing system and methods, its feature also comprises: described queuing server turns back to the response message of mobile phone, comprises electric queuing number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2007100846392A CN101035316A (en) | 2006-05-16 | 2007-02-12 | Queue number-calling system and method |
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNA2006100265845A CN1882121A (en) | 2006-05-16 | 2006-05-16 | Zero queuing system and method |
| CN200610026584.5 | 2006-05-16 | ||
| CNA2007100846392A CN101035316A (en) | 2006-05-16 | 2007-02-12 | Queue number-calling system and method |
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| CN101035316A true CN101035316A (en) | 2007-09-12 |
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| CNA2007100846392A Pending CN101035316A (en) | 2006-05-16 | 2007-02-12 | Queue number-calling system and method |
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| CN102118740A (en) * | 2009-12-31 | 2011-07-06 | 上海巨服信息科技有限公司 | Method for signal transmission between mobile phone and server |
| CN102118738A (en) * | 2009-12-31 | 2011-07-06 | 上海巨服信息科技有限公司 | Method for updating and automatic matching of mobile phone and server |
| CN102255735A (en) * | 2011-07-05 | 2011-11-23 | 青岛海信传媒网络技术有限公司 | Method and device for processing order |
| CN102568070A (en) * | 2010-12-08 | 2012-07-11 | 三星电子（中国）研发中心 | System, method and device for implementing numbering service of mobile terminal |
| CN102622803A (en) * | 2011-01-27 | 2012-08-01 | 株式会社日立制作所 | Customer calling system and method |
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| CN102118738A (en) * | 2009-12-31 | 2011-07-06 | 上海巨服信息科技有限公司 | Method for updating and automatic matching of mobile phone and server |
| CN102118740A (en) * | 2009-12-31 | 2011-07-06 | 上海巨服信息科技有限公司 | Method for signal transmission between mobile phone and server |
| CN102568070A (en) * | 2010-12-08 | 2012-07-11 | 三星电子（中国）研发中心 | System, method and device for implementing numbering service of mobile terminal |
| CN102622803A (en) * | 2011-01-27 | 2012-08-01 | 株式会社日立制作所 | Customer calling system and method |
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| CN103268655B (en) * | 2013-05-13 | 2015-11-04 | 户巍 | A kind of mobile phone virtual intelligent queue guiding and suggestion feedback advisory system |
| CN104008594B (en) * | 2014-05-21 | 2016-09-07 | 深圳如果技术有限公司 | A kind of queuing strategy and server |
| CN104008594A (en) * | 2014-05-21 | 2014-08-27 | 深圳如果技术有限公司 | Queuing method, client and server |
| CN104732639A (en) * | 2015-02-04 | 2015-06-24 | 中国联合网络通信集团有限公司 | Queuing method and system applied to business handling window |
| CN105072166A (en) * | 2015-07-24 | 2015-11-18 | 中国工商银行股份有限公司 | Service outlet and customer real-time interactive communication method and device |
| CN105116880A (en) * | 2015-08-28 | 2015-12-02 | 芜湖科创生产力促进中心有限责任公司 | Stereo garage remote fault processing system |
| CN105809801A (en) * | 2016-03-02 | 2016-07-27 | 浪潮软件集团有限公司 | Method for realizing state and land combined tax processing and number calling |
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