CN100481981C - Urgent call method for colony dispatching service - Google Patents

Urgent call method for colony dispatching service Download PDF

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Publication number
CN100481981C
CN100481981C CNB2005100567060A CN200510056706A CN100481981C CN 100481981 C CN100481981 C CN 100481981C CN B2005100567060 A CNB2005100567060 A CN B2005100567060A CN 200510056706 A CN200510056706 A CN 200510056706A CN 100481981 C CN100481981 C CN 100481981C
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China
Prior art keywords
colony terminal
call
terminal
information
urgent call
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CNB2005100567060A
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CN1838791A (en
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梁靖
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CHINA TIETONG TELECOMMUNICATIONS Corp
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CHINA TIETONG TELECOMMUNICATIONS Corp
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Abstract

The invention relates to a method for grouped distributing service urgent callings, which can be used in grouped communication system. Said method comprises: a, the calling grouped terminal sends the urgent calling; b, when the system detects the urgent calling, fixing the called grouped terminal according to the calling grouped terminal information; c, the system sends calling information to called grouped terminal; d, the system connects the calling and called grouped terminals. The invention can connect the calling and called grouped terminals, to increase the content of grouped service.

Description

A kind of method of colony dispatching service urgent call
Technical field
The present invention relates to moving communicating field, relate in particular to a kind of method of colony dispatching service urgent call.
Technical background
In the trunked communication system, it is shared that the available channel that system had can be all users of system, has automatic selective channel function, and it is the multipurpose of shared resource, contribution, shared channel equipment and service, dynamical wireless dispatching communication system.
Traditional specialized mobile radio occupies sizable deal in mobile communication, just can form a radio scheduling net by several common walkie-talkies at first, and this net is still adopted in a large number in departments such as factory, ore deposits, but the function of net is too simple.Two kinds of working methods of single frequency simplex and double frequency simplex are wherein arranged, and the former disturbs greatly, equipment is simple; The latter disturbs little, but equipment is complicated.No matter being single-frequency simplex or double frequency simplex formula, all can only be push-to-talk, side speech, and the opposing party can only listen.Be the inconvenience on avoiding conversing, former general working method is the double frequency duplex, and both call sides can be posted a letter simultaneously, but frequency efficiency is low.Typical wireless dispatch system is single innings of single-station system, double frequency diplex operation mode, and the wireless dispatching net with selective calling function, according to professional scale and organizational form, can determine that it is single-stage scheduling or multi-stage scheduling.
As seen, traditional dedicated service mobile communication system refers to that to be applied in certain industry or certain department with the dispatch control be the mobile communication system of principal character.Trunking communication can offer departments such as medical institutions, public security, traffic, railway are used for existing because of the interim unsteadiness of distributing of personnel difficulty in the communication under urgent reason situation specially, the voice environment that can create by colony dispatching service, the full content that just can finish personal scheduling at short notice, convene, collaboratively solve a case, engineering commander etc. will will pass on by large-scale agora.Need the crowd of contact only to need in system, simply to register just to obtain different cluster shortcodes, enter cluster with number identification, can set up a cluster meeting immediately or set up many cluster meetings simultaneously, dial and connect the clear of voice in the fast and process of speed in operation, guaranteed that whole meeting finish under high-quality standard.
Generally form in the group system by system equipment, terminal equipment and operation maintenance equipment three parts.
As shown in Figure 1, be the structural representation of digital cluster system in the prior art, system equipment comprises base station sub-system and network subsystem as can be seen from Fig. 1.Briefly, base station sub-system provides the Radio Link between terminal and the network, and network subsystem is responsible for the miscellaneous service request of processing terminal.
Here terminal equipment comprises handheld terminal, Vehicle mounted station, dispatching desk, fixed station etc.Wherein handheld terminal is the most frequently used user terminal, satisfies the basic communication service demand of user under mobile environment; Vehicle mounted station is the terminal that is installed on the vehicles such as car, ship, and decapacitation is satisfied outside user's the conversation demand, can also carry out and the concrete relevant various data communication of industry; Dispatching desk is divided into wired dispatching desk and wireless dispatching platform, support the dispatcher to a plurality of groups or in the specific region personnel's work carry out command scheduling.Fixed station inserts group system by wireless mode, generally is installed on the fixed position, uses under non-moving state, possesses the various communication capacities of trunked communication system.
Operation maintenance equipment comprises two kinds:
(1) network equipment maintenance management system is as systematic function statistics, device status monitoring and system equipment data configuration.The network equipment maintenance management system is manipulated by operator, in order to the normal operation of supporting network and professional normally providing.
(2) Subscriber Management System, Subscriber Management System provide the subscriber management function in this cluster net.By this system can open an account, operation such as cancellation and the change of customer service authority.According to the difference of using object, Subscriber Management System is divided into provider customer's management system and VPN Subscriber Management System, is used by operator and VPN user respectively.Provider customer's management system in principle can managerial grid in all users, the VPN Subscriber Management System can only be managed the user in this VPN, the VPN Subscriber Management System to VPN user's managerial demand provider customer's management system carrying out within the scope of authority to the user.
Among Fig. 1 in the network function of each node be briefly described as follows:
Network subsystem (NSS): be responsible for providing the customer service request to handle, and the internetwork communication function.
Base station sub-system (BSS): be responsible for providing the Radio Link between portable terminal and the network.
Operation maintenance center (OMC): the whole network equipment is carried out maintenance management, comprise basic functions such as configuration, maintenance, performance, alarm.
Accounting system: collect customer call information and generate pay imformation to the user according to operator's charging policy.
Subscriber Management System: provide open an account, functions such as cancellation, the modification of customer service authority, comprise provider customer's management system and VPN Subscriber Management System, can manage the user in the whole network user and this VPN respectively.
Terminal: can be divided into following several:
Wired dispatching desk/wireless dispatching platform: support the dispatcher in this group that command scheduling is carried out in the work of member in linchpin group of institute or the region within the jurisdiction.
Hand-held mobile terminal: for the user provides speech and data communication function.
Vehicle mounted station: the wireless terminal that on vehicle, uses, basic voice communications versus data communications function can be provided, and multiple data application at particular user.
Fixed station: insert group system by wireless mode, generally be installed on the fixed position, under non-moving state, use, possess the various communication capacities of group system.
As shown in Figure 2, be the schematic network structure that group service is supported the synthesis VPN function, in the Digital Clustering common network was used, easy to operate, service security in the time of should guaranteeing a plurality of industry user's shared network needed to introduce the synthesis VPN function.
Digital colony network can provide the vpn service that comprises group service, plain old telephone interconnection service and data service to the user by accounting system, Subscriber Management System and intelligent net system platform.
Present cluster is all gone back imperfection in many aspects, compares with traditional communication, exists the defective on many functions.Such as, in present group service, also there is not perfect urgent call solution, when the caller colony terminal is in emergency circumstances, very urgent to the call demand of called colony terminal, but according to existing group system, can't send called colony terminal well that caller colony terminal relevant information is perfect, fast to, this will bring temporal loss to the caller colony terminal, and at clutch, often Pian Ke delay just may cause serious consequence.
Summary of the invention
Purpose of the present invention just provides the method for a kind of colony dispatching service caller colony terminal urgent call, makes the caller colony terminal in case of emergency, can rapid and called communication, and obtain enough information, strive for valuable time for dealing with an urgent situation.
For this reason, the present invention adopts following technical scheme:
A kind of method of colony dispatching service urgent call is applicable to trunked communication system, may further comprise the steps:
A, caller colony terminal are initiated urgent call according to the quick button that is provided with;
After b, system detect urgent call,, find the called colony terminal information that the caller colony terminal is provided with according to the class of business of calling subscriber's registration;
C, system issue call information according to called colony terminal information to called colony terminal;
Wherein, described quick button also comprises the secondary trigger mechanism, by the secondary trigger mechanism, urgent call is converted to common group call.
Described method also comprises step:
D, system connect caller colony terminal and called colony terminal.
Described called colony terminal is predefined.
Among the described step a, the call set-up time of this urgent call was less than 0.8 second.
Described call information comprises one of following content or combination:
The place is initiated in urgent call prompting, emergency call information, caller ID information, calling.
Among the described step a, described urgent call is set to limit priority.
Among the described step a, the mode of initiating urgent call comprises: acoustic control system mode, photocontrol mode, button control mode or voice control mode.
Among the described step a, described called colony terminal comprises:
Have colony terminal, its net phone or set of terminal of not having scheduling feature in the colony terminal, dispatching desk, Home Network of scheduling feature in the Home Network.
By method of the present invention, can in group service, provide the caller colony terminal to connect the method for called colony terminal rapidly, increased the group service content, for cluster service user brings great convenience.
Description of drawings
Fig. 1 is a network diagram of group service;
Fig. 2 is another network diagram of group service;
Fig. 3 is a network diagram of group service of the present invention;
Fig. 4 is the schematic flow sheet of one embodiment of the invention.
Embodiment
Below in conjunction with Figure of description the specific embodiment of the present invention is described.
As shown in Figure 1, be the network diagram of a cluster, caller information display method can be finished thereon in the colony dispatching service of the present invention, is applicable to trunked communication system.This trunked communication system can be the digital clustering communication system of TETRA, IDEN and other standard.As can be seen from Figure 1, it comprises caller colony terminal, called colony terminal, network side etc.
The present invention can increase an application server-emergency call information and handle application server in this network configuration, as shown in Figure 3, the relevant information of record user terminal caller colony terminal in this application server, such as the number of record caller colony terminal, as the international comprehensive service digital net number of travelling carriage (MSISDN) of caller colony terminal etc.Also put down in writing the information of the urgent call of caller colony terminal setting in this application server, set in advance by the caller colony terminal.This is provided with content can once be provided with repeatedly use, also can make amendment according to actual conditions.When caller colony terminal generation emergency, it can connect network rapidly by triggering shortcut.This trigger process can be by acoustic control system, photocontrol, initiate urgent call by modes such as key control, voice controls.Guarantee that this triggering takes place in the shortest time, such as being set to less than 0.8 second the perhaps shorter time.
The setting of this shortcut can be to be set to a key operation.Such as on terminal independent emergency call key being set, requirement should be easy to operate on the technology, prevents misoperation again, adopts redness, is with exclamation mark on the key.During calling, only can realize communication by emergency call button.If the other side is dispatching desk operating personnel or not with the telephone terminal (Home Network or his net) of dispatching communication function, both sides can realize duplex communication.This button can be set to a secondary trigger mechanism, by this mechanism, urgent call can be converted to common group call.The cluster communication terminal (can be a group) that if the other side is Home Network has the dispatching communication function, call initiator then becomes common dispatch call by an emergency call button (call button is set back by rising) again, by pressing the PTT PTT push to talk, unclamp button and can hear that the other side talks, but urgent call this moment promoter has the highest right of speech priority in the group.
The setting of the colony terminal of urgent call caller here can be provided with priority, stores by caller colony terminal setting emergency call information and in system.The information of called colony terminal also can be set, and called colony terminal can be the colony terminal that do not have scheduling feature in the colony terminal that has scheduling feature in the Home Network, dispatching desk, the Home Network, its net phone, set of terminal etc.
As shown in Figure 4, be a schematic flow sheet of the present invention, as seen from the figure, colony dispatching service of the present invention is called out caller colony terminal method for information display and is comprised:
S1, caller colony terminal are set emergency call information, and in the network side storing relevant information;
Here the caller colony terminal can be the call initiator in right of speech user in cluster multi call, the cluster individual calling and cluster broadcast ﹠ call, the cluster urgent call, be the right of speech user in cluster multi call/individual calling business, or carry out other portable terminal of this function.
Called colony terminal then is meant the recipient in the respective call process.
S2, caller colony terminal are initiated urgent call;
When emergency occurred, the caller colony terminal promptly triggered by urgent triggering mode.
In the application server of network side, be provided with the relevant information that the calling and called colony terminal is provided with, when receiving calling subscriber's call request, network side is searched this application server, find the service log-on information of calling and called colony terminal, if the caller colony terminal has been registered relevant emergence call service in application server, and be provided with the relevant information of urgent call, then network side is served according to caller colony terminal information service registration content.If the caller colony terminal is not provided with emergence call service and urgent call relevant information, then do other processing.
S3, according to the emergency call information of network side storing, confirm called colony terminal;
Network side finds the called colony terminal information that the caller colony terminal is provided with according to the class of business of calling subscriber's registration.
S4, system issue caller information to called colony terminal;
System is presented at the relevant information of caller colony terminal on the called colony terminal, and these information can comprise urgent call prompting (called colony terminal side is that sound and light alarm shows), emergency call information (can set customizing messages in advance), caller colony terminal identity, call out and initiate place (positioning function that has according to system provides locating information).After system sends above-mentioned information,, should connect simultaneously if this is call initiator speech or transmission Word message.
S5, network side are according to the caller colony terminal call information called colony terminal that continues.
Network side is according to caller colony terminal call information content, the called colony terminal that continues if desired, and the called colony terminal that then continues, calling and called colony terminal both sides begin communication.
As can be seen from the above-described embodiment, the present invention is by the setting at emergence call service, take place in emergency circumstances at the caller colony terminal, can make a call rapidly, relevant information with the caller colony terminal sends network side and/or called colony terminal rapidly to simultaneously, for caller colony terminal and called colony terminal have won valuable time, increased the group service content, for cluster service user brings great convenience.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.

Claims (7)

1, a kind of method of colony dispatching service urgent call is applicable to trunked communication system, it is characterized in that may further comprise the steps:
A, caller colony terminal are initiated urgent call according to the quick button that is provided with; After b, system detect urgent call,, find the called colony terminal information that the caller colony terminal is provided with according to the class of business of calling subscriber's registration; C, system issue call information according to called colony terminal information to called colony terminal;
Wherein, described quick button also comprises the secondary trigger mechanism, by the secondary trigger mechanism, urgent call is converted to common group call.
2, the method for claim 1 is characterized in that also comprising step:
D, system connect caller colony terminal and called colony terminal.
3, the method for claim 1 is characterized in that among the described step a, the call set-up time of this urgent call was less than 0.8 second.
4, the method for claim 1 is characterized in that described call information comprises one of following content or combination:
The place is initiated in urgent call prompting, emergency call information, caller ID information, calling.
5, the method for claim 1 is characterized in that among the described step a, described urgent call is set to limit priority.
6, the method for claim 1 is characterized in that among the described step a, and the mode of initiating urgent call comprises: acoustic control system mode, photocontrol mode, button control mode or voice control mode.
7, the method for claim 1 is characterized in that among the described step a, and described called colony terminal comprises colony terminal, its net phone or set of terminal of not having scheduling feature in the colony terminal that has scheduling feature in the Home Network, dispatching desk, the Home Network.
CNB2005100567060A 2005-03-23 2005-03-23 Urgent call method for colony dispatching service Expired - Fee Related CN100481981C (en)

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CN104244193B (en) * 2013-06-07 2019-03-19 中兴通讯股份有限公司 A kind of business scheduling method based on group system, system and terminal
CN104469723A (en) * 2013-09-17 2015-03-25 北京信威通信技术股份有限公司 Cluster special network emergency call method
CN103973903B (en) * 2013-12-30 2017-06-16 大唐电信科技股份有限公司 A kind of detection of dispatcher urgent call and processing method and processing device
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