CA2690889A1 - Systeme et procede pour une gestion de reputation de contenus crees par le client - Google Patents

Systeme et procede pour une gestion de reputation de contenus crees par le client Download PDF

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Publication number
CA2690889A1
CA2690889A1 CA2690889A CA2690889A CA2690889A1 CA 2690889 A1 CA2690889 A1 CA 2690889A1 CA 2690889 A CA2690889 A CA 2690889A CA 2690889 A CA2690889 A CA 2690889A CA 2690889 A1 CA2690889 A1 CA 2690889A1
Authority
CA
Canada
Prior art keywords
response
generated media
consumer generated
user interface
content
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA2690889A
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English (en)
Other versions
CA2690889C (fr
Inventor
Miles Ward
James Webber
Dean Graziano
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Cision US Inc
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Individual
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Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of CA2690889A1 publication Critical patent/CA2690889A1/fr
Application granted granted Critical
Publication of CA2690889C publication Critical patent/CA2690889C/fr
Active legal-status Critical Current
Anticipated expiration legal-status Critical

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/951Indexing; Web crawling techniques
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/958Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

Selon l'invention, TruCast est un procédé pour la gestion, au moyen de regroupement, stockage, analyse, suivi, tri, détermination de la pertinence de visualisation et de réponse à tous les contenus créés par le client disponibles. Certains exemples de contenus créés par le client comprennent des journaux web ou 'blogues', des blogues de téléphone mobile ou 'mo-blogues', des forums, des messages de discussion électronique, Usenet, des babillards électroniques, des services d'émulation BBS, des sites Web de discussion et d'analyse de produits, des sites de vente en ligne qui prennent en charge les commentaires des clients, des réseaux sociaux, des référentiels de contenus, et des bibliothèques numériques. Tout système hébergé sur le Web pour le stockage public persistant de commentaires humains est une cible potentielle pour ce procédé. Le système est composé d'un système logiciel et matériel coordonné conçu pour réaliser des tâches de gestion, collecte, stockage, analyse, flux de travail, visualisation et réponse sur ce contenu. Le système permet une interface unifiée pour gérer, cibler et accélérer des interactions dans cet espace, facilitant les relations publiques, le marketing, la publicité, le dépistage de clients, le débat politique et d'autres modes de dissertation dirigés.
CA2690889A 2006-05-05 2007-05-07 Systeme et procede pour une gestion de reputation de contenus crees par le client Active CA2690889C (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US74662106P 2006-05-05 2006-05-05
US60/746,621 2006-05-05
PCT/US2007/068392 WO2007143314A2 (fr) 2006-05-05 2007-05-07 système et procédé pour une gestion de réputation de contenus créés par le client

Publications (2)

Publication Number Publication Date
CA2690889A1 true CA2690889A1 (fr) 2007-12-13
CA2690889C CA2690889C (fr) 2017-03-21

Family

ID=38668615

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2690889A Active CA2690889C (fr) 2006-05-05 2007-05-07 Systeme et procede pour une gestion de reputation de contenus crees par le client

Country Status (4)

Country Link
EP (1) EP2024814A4 (fr)
AU (1) AU2007257092B2 (fr)
CA (1) CA2690889C (fr)
WO (2) WO2007131213A2 (fr)

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US8983975B2 (en) * 2008-02-22 2015-03-17 Christopher Kenton Systems and methods for measuring and managing distributed online conversations
US8407286B2 (en) * 2008-05-15 2013-03-26 Yahoo! Inc. Method and apparatus for utilizing social network information for showing reviews
AU2009260033A1 (en) * 2008-06-19 2009-12-23 Wize Technologies, Inc. System and method for aggregating and summarizing product/topic sentiment
WO2010011180A1 (fr) 2008-07-25 2010-01-28 Resolvo Systems Pte Ltd Procédé et système de protection contre une divulgation de code source
EP2216743A1 (fr) * 2009-02-09 2010-08-11 Deutsche Telekom AG Procédé et serveur pour l'évaluation de la qualité d'une plate-forme de services de réseau social
CN103150432B (zh) * 2013-03-07 2016-05-11 宁波成电泰克电子信息技术发展有限公司 一种网络舆情分析方法
US9311362B1 (en) 2013-03-15 2016-04-12 Google Inc. Personal knowledge panel interface
US9430565B2 (en) * 2014-01-22 2016-08-30 Zefr, Inc. Providing relevant content
CN106133779B (zh) 2014-03-12 2021-03-02 南洋理工大学 电子商务企业订单接受算法控制方法和装置
CN109120513A (zh) * 2018-08-16 2019-01-01 湖南畅远信息技术有限公司 基于智能机器人应答的全媒体系统及实现方法
CN110209957A (zh) * 2019-06-06 2019-09-06 北京猎户星空科技有限公司 基于智能机器人的讲解方法、装置、设备及存储介质
CN110633312B (zh) * 2019-09-24 2022-03-25 四川长虹电器股份有限公司 一种基于Mongodb和HanLP的电商舆情分析方法及系统

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US5774123A (en) * 1995-12-15 1998-06-30 Ncr Corporation Apparatus and method for enhancing navigation of an on-line multiple-resource information service
US6999938B1 (en) * 1996-06-10 2006-02-14 Libman Richard M Automated reply generation direct marketing system
US5974572A (en) * 1996-10-15 1999-10-26 Mercury Interactive Corporation Software system and methods for generating a load test using a server access log
US6826553B1 (en) * 1998-12-18 2004-11-30 Knowmadic, Inc. System for providing database functions for multiple internet sources
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US20020038217A1 (en) * 2000-04-07 2002-03-28 Alan Young System and method for integrated data analysis and management
US20020062368A1 (en) * 2000-10-11 2002-05-23 David Holtzman System and method for establishing and evaluating cross community identities in electronic forums
AU2002231146A1 (en) * 2000-12-22 2002-07-08 William M. Tomlinson Collecting user responses over a network
US7644057B2 (en) * 2001-01-03 2010-01-05 International Business Machines Corporation System and method for electronic communication management
US7801909B2 (en) * 2002-10-17 2010-09-21 Poltorak Alexander I Apparatus and method for identifying and/or for analyzing potential patent infringement
US7506072B2 (en) * 2003-10-14 2009-03-17 Sun Microsystems, Inc. Web browser as web service server in interaction with business process engine
US7933958B2 (en) * 2004-06-08 2011-04-26 International Business Machines Corporation Real-time blog interaction
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US7293017B2 (en) * 2004-07-01 2007-11-06 Microsoft Corporation Presentation-level content filtering for a search result
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US20060080130A1 (en) * 2004-10-08 2006-04-13 Samit Choksi Method that uses enterprise application integration to provide real-time proactive post-sales and pre-sales service over SIP/SIMPLE/XMPP networks
US20060136474A1 (en) * 2004-12-21 2006-06-22 Inventec Corporation Customer service automatic answering system and method

Also Published As

Publication number Publication date
EP2024814A2 (fr) 2009-02-18
WO2007131213A2 (fr) 2007-11-15
CA2690889C (fr) 2017-03-21
AU2007257092A1 (en) 2007-12-13
WO2007143314A3 (fr) 2008-10-30
WO2007143314A2 (fr) 2007-12-13
EP2024814A4 (fr) 2010-11-10
AU2007257092B2 (en) 2012-02-09
WO2007143314A9 (fr) 2009-04-16
WO2007131213A3 (fr) 2008-02-14

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