CA2621318A1 - Resolution of workplace presenteeism - Google Patents
Resolution of workplace presenteeism Download PDFInfo
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- CA2621318A1 CA2621318A1 CA 2621318 CA2621318A CA2621318A1 CA 2621318 A1 CA2621318 A1 CA 2621318A1 CA 2621318 CA2621318 CA 2621318 CA 2621318 A CA2621318 A CA 2621318A CA 2621318 A1 CA2621318 A1 CA 2621318A1
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- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B19/00—Teaching not covered by other main groups of this subclass
- G09B19/003—Repetitive work cycles; Sequence of movements
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- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B19/00—Teaching not covered by other main groups of this subclass
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- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B5/00—Electrically-operated educational appliances
- G09B5/06—Electrically-operated educational appliances with both visual and audible presentation of the material to be studied
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Abstract
A set of specifically designed, interlocking products which are used as tools.
When the tools are used together they can repair the causes of workplace presenteeism.
Repairing workplace presenteeism results in reduced absenteeism, increased productivity and improved corporate profitability. Each tool is in fact a specifically designed product that unlocks each of the employee functional factors within their work place and each tool's individual effect on work place productivity can be quantified by Human Resources and Management.
When the tools are used together they can repair the causes of workplace presenteeism.
Repairing workplace presenteeism results in reduced absenteeism, increased productivity and improved corporate profitability. Each tool is in fact a specifically designed product that unlocks each of the employee functional factors within their work place and each tool's individual effect on work place productivity can be quantified by Human Resources and Management.
Description
FIELD OF THE INVENTION
The present invention relates to the fine tuning of the inflow and out flow of money into a corporation to maximize profits through the use of constraints and productivity tools. The tools consist of individual interlocking products specifically designed to unlock those aspects of employee's and management's lives that affect the degree of absenteeism, productivity and profitability within a corporation.
The present invention relates to the fine tuning of the inflow and out flow of money into a corporation to maximize profits through the use of constraints and productivity tools. The tools consist of individual interlocking products specifically designed to unlock those aspects of employee's and management's lives that affect the degree of absenteeism, productivity and profitability within a corporation.
BACKGROUND OF THE INVENTION
Considerable research over the years has been focused on determining the cost to businesses of worker absenteeism and reduced productivity often called 'presenteeism'.
Where an employee suffering from 'presenteeism' is often defined as 'present in body but not mind' which results in a quantifiable increase in their absenteeism, decreased productivity and lowered profitability within a corporation. Research into the causes of presenteeism has clearly defined the problems and cost to a corporation but has failed to develop any comprehensive set of tools that an employer can use to repair the problem. It should not be over looked that an overly tired employee can have the same performance as an individual who is legally drunk with the same increase in mistakes and accidents and takes 14% longer to do their work.
Currently, employers have no comprehensive set of products or 'tools' that can be used to repair aspects of their employees lives that are giving rise to work place presenteeism. Presently an employee suffering from non-medically based presenteeism, often manifesting as a lack of sleep or stress, has to use medically based solutions, which are often expensive and have a degree of side effects. If their quality of sleep decreased to chronic low levels, then an employee has to seek the expensive services of a Medical Specialist, such as counseling or those of a sleep clinic. The medical specialist would then monitor and analyze the employee's health problem according to their procedures, provide education in combination with required medical aids, which may be counseling, education about proper sleep hygiene, surgery, medication, special equipment or other physical devices etc.
Research continues on the topic of sleep, stress and fatigue in employees lives and a good example of this is the joint international research by the American and Canadian Departments of Transport titled "Development of a North American Fatigue Management Program Guide and Tools For Commercial Motor Carriers". The aim of the research is to develop, implement, evaluate and finalize a comprehensive integrated fatigue management program for the commercial motor carrier industry.
FIGURE 1 shows the current method that an individual can receive assistance for severe cases of presenteeism arising from fatigue, stress or sleep problems.
Reference 100 shows that the individual has to see a trained Medical Professional who assess the nature and cause of the individual's problem. This medical assistance is often expensive to those employees without proper insurance and often only available if the problem is very severe. The method of assessment is often unique to each specialized Medical Profession. Reference 101 shows that after analysis of the individual's problem the Medical Professional will then explain the problem, the remedy and its use to resolve the problem. This education may be a few minutes or longer and typically is for the specific medical problem, nothing else. Reference 102 shows that the individual follows the instructions and uses the remedy to solve their problem.
However, there are no non-medically based tools or products available to management to repair employee presenteeism that arises from everyday life. These normal or slightly raised levels of stress and fatigue, that a corporations' employees suffer, result in loss productivity of up to 10%, with a loss in profitability as high as 10% of the budget for employee salaries.
SUMMARY OF THE INVENTION
The invention provides an improved method and a set of tools that management of corporations provide to employees as part of a corporate sleep plan to take control of the amount of presenteeism, fatigue and stress that employees experience within a corporation.
A preferred embodiment of the management tool set to resolve stress, fatigue and sleep based presenteeism consists of corporate sleep plan that comprises as a minimum one stage where a select number if not all employees receive education about stress, fatigue and the use of stress and sleep tools often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another tool which consists of at least a stress, sleep and relaxation tool.
Another embodiment of the management tool set to resolve stress, fatigue and sleep based presenteeism consists of corporate sleep plan that comprises two stages where in the first stage all employees receive education about stress, fatigue and the use of stress and sleep aids often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another tool which consists of at least a stress, sleep and relaxation tool and where in stage 2 all employees are provided in a module continuing education for stress and anger reduction and a further tool where management, supervisors or other designated staff are given additional training in the use of their tools and procedures to achieve zero presenteeism in the work place due to fatigue, stress or sleep problems.
A further embodiment of the above management tool set to resolve stress, fatigue and sleep based presenteeism contains as part of the management education a set of procedures that are used to enforce employee use of their individual tools and a remedial procedure to follow in the event that the stress and sleep aid such as a relaxation audio recording doesn't work for an employee.
Another aspect of the above embodiment consists of training in conjunction with a set of tools to form the basis of a corporate sleep policy used to control presenteeism, fatigue and stress in the work place.
Yet another aspect of the above invention is that the fatigue, stress and sleep tools are used in the privacy of the employee's home and the employer does not have to know how much or little the employee has to use their tools to come to work Aware, Awake and Alert, ready to work at peak performance.
A further embodiment where a suitable trained professional provides to managers, supervisors or other designated staff, training in the administration and use of the corporate individual tools for reducing employee stress and fatigue, where a second component of the program consists of individual employee stress and fatigue reduction tools in which some if not all components are multicultural friendly where the tools are but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep tool such as a relaxation audio CD, a personal or group audiovisual training session preferably with a suitably trained instructor using a prerecorded audiovisual instruction program presented in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress. The bulletins, audio stress and sleep tool, audiovisual training and training booklet maybe provided in any suitable method or format for reproduction and use by the managers and individual employees using the system.
A further embodiment of the above management tool set to resolve stress, fatigue and sleep based presenteeism contains as part of the management education a set of procedures that are used to enforce employee use of the system and a remedial procedure to follow in the event that the stress and sleep aid such as a relaxation audio recording doesn't work for an employee.
Another aspect of the above embodiment consists of training in conjunction with a set of tools to form the basis of a corporate sleep policy used to control presenteeism, fatigue and stress in the work place.
Yet another aspect of the above invention is that the fatigue, stress and sleep aids are used in the privacy of the employee's home and the employer does not have to know how much or little the employee has to use the tools to come to work Aware, Awake and Alert, ready to work at peak performance.
Another embodiment where a private individual receives a tool from a private source such as purchase from an authorized distributor, a system to resolve stress, fatigue and sleep based presenteeism that comprises as a minimum of education about stress, fatigue and the use of stress and sleep tools often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another tool which consists of at least a stress and sleep aid and relaxation tool.
In one aspect of the invention an individual uses a personal stress and fatigue reduction tools without involvement from another individual. This set of personal tools consists as a minimum of but not limited to audiovisual training and a stress and sleep tool such as a relaxation audio CD. The audiovisual training may be given by any method that provides a means of visually displaying images of appropriate quality combined with suitable audio reproduction, such as but not limited a DVD recording, VHS tape, audiovisual files downloaded over a computer network.
The stress and sleep tool is often provided as a CD but any method of recording and playing back the audio file is acceptable such as but not limited to an MP3 file, internet downloaded audio file, broadcast over a cable TV or radio network, as a signal embedded on an RF or digital signal.
Another embodiment of a personal stress and fatigue reduction tool set consists of but not limited to a stress and sleep tool such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress. The audio stress and sleep aid, audiovisual training and training booklet may be provided in any suitable method or format for reproduction and use by the user of the system.
In yet a further embodiment of a personal stress and fatigue reduction tool set consists of but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep tool such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with a printed education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress.
The bulletins, audio stress and sleep aid, audiovisual training and education work book maybe provided in any suitable method or format for reproduction and use by the user of the system.
A further embodiment of a personal stress and fatigue reduction tool set consists of some if not all components being multicultural friendly where the components are but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep tool such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep, fatigue and stress. The bulletins, audio stress and sleep aid, audiovisual training and training booklet maybe provided in any suitable method or format for reproduction and use by the user of the system.
All embodiments of the invention may be used by a government department for its employees, a non-profit organization or other collection of individuals for the purpose of reducing anger, stress and fatigue.
BRIEF DESCRIPTION OF THE DRAWINGS
Embodiments of the present invention will now be described, by way of example only, with reference to the attached Figures, wherein:
Figure 1 represents prior art where an employee suffering from tiredness and stress had to seek medical help outside the company;
Figure 2 is a block diagram depicting a Corporate Sleep Plan including an employee tool set stage 1 and management tool set, stage 2 in accordance with an embodiment of the invention;
Figure 3 is a flow diagram of a process for use with a Management Tool Set forming part of a corporate sleep plan in accordance with an embedment of the invention.
Figure 4 is a block diagram of the Corporate Tools to increased profitability.
DETAILED DESCRIPTION OF THE INVENTION
The preferred embodiment of this invention is a set of specifically designed interlocking tools that the management of a corporation use to repair the problem of worker presenteeism. In the preferred embodiment the problem the tools are used to repair are tired workers that come to work not able to work at full capability, often representing a safety hazard to themselves, their co-workers and the public.
The preferred embodiment of the invention is best represented by Figure 400 where it is a Corporate Set of Tools used to repair work place presenteeism. Each tool is a specifically designed product that operates on a concrete principal that has quantifiable level of influence on the amount it repairs workplace absenteeism, increases productivity and improves profitability within a corporate structure. The degree of repair made by each tool to the level of absenteeism, productivity and profitability are measurable by Human Resources and Management. The Corporate Set of Tools further subdivides in to three subsets represent by 401, 402 and 403.
Where 401 represents tools specifically used by senior management to increase profitability.
Their box contains a selection of tools that will be made available to lower management and employees in accordance with the target corporate culture or work environment.
The tools often used to repair the work place presenteeism problem are:
1. A tool that repairs the employment agreement and allows management to take control over aspects of the employee lives that directly affect productivity. Changes to the employment agreement are often minimal and always made in respect of local, state and national employment laws and standards. The changes to the employment agreement facilitates the introduction of a Corporate Sleep Plan for Zero Presenteeism within the work place.
2. Another tool is used to implement the type of active monitoring that is to be used, if at all as it is often not used in a professional office. Active monitoring such as the use of an actigraph monitor that measures the amount of sleep a worker received prior to their work shift, is often used for hazardous jobs for maximum safety. Other types of active monitors exists for example another type tracks eye movement as the employee works to detect signs of fatigue and is used by industries with drivers of motorized vehicles, trains and aircraft. Less intrusive monitoring may involve productivity measurements at an employee level, comparing individual performance against a group average.
3. A very useful tool uses subtle peer pressure and continuous education of employees through an experiential learning process. Peer pressure is effective in getting compliance from employees with minimal supervisor interaction.
4. An educational product is another tool that explains to employees and management how and when to use their personal tools. The proper use of education, often involving family members to some degree, will double employee utilization of their tools.
Senior management then passes on a specific set of the Corporate Tools to be used for the improvement in productivity by the middle & lower management, represented by 402. The tools often selected for this set are:
1. Education of management and employees about the proper use of their personal tools to productivity improvement.
2. Performance monitoring through use of individual employee productivity and quality measurements that quantifies employee output and compares it to a group average.
3. A tool is made available by the preferred embodiment that uses subtle peer pressure through a continuing experiential education product that reduces employee stress, helps them understand difficult people either co-workers or customers and increases their communication and anger management skills.
4. An important tool provided to lower management is a product that consists of a set of diagnostic charts that provide a remedial solutions to worker noncompliance.
Considerable research over the years has been focused on determining the cost to businesses of worker absenteeism and reduced productivity often called 'presenteeism'.
Where an employee suffering from 'presenteeism' is often defined as 'present in body but not mind' which results in a quantifiable increase in their absenteeism, decreased productivity and lowered profitability within a corporation. Research into the causes of presenteeism has clearly defined the problems and cost to a corporation but has failed to develop any comprehensive set of tools that an employer can use to repair the problem. It should not be over looked that an overly tired employee can have the same performance as an individual who is legally drunk with the same increase in mistakes and accidents and takes 14% longer to do their work.
Currently, employers have no comprehensive set of products or 'tools' that can be used to repair aspects of their employees lives that are giving rise to work place presenteeism. Presently an employee suffering from non-medically based presenteeism, often manifesting as a lack of sleep or stress, has to use medically based solutions, which are often expensive and have a degree of side effects. If their quality of sleep decreased to chronic low levels, then an employee has to seek the expensive services of a Medical Specialist, such as counseling or those of a sleep clinic. The medical specialist would then monitor and analyze the employee's health problem according to their procedures, provide education in combination with required medical aids, which may be counseling, education about proper sleep hygiene, surgery, medication, special equipment or other physical devices etc.
Research continues on the topic of sleep, stress and fatigue in employees lives and a good example of this is the joint international research by the American and Canadian Departments of Transport titled "Development of a North American Fatigue Management Program Guide and Tools For Commercial Motor Carriers". The aim of the research is to develop, implement, evaluate and finalize a comprehensive integrated fatigue management program for the commercial motor carrier industry.
FIGURE 1 shows the current method that an individual can receive assistance for severe cases of presenteeism arising from fatigue, stress or sleep problems.
Reference 100 shows that the individual has to see a trained Medical Professional who assess the nature and cause of the individual's problem. This medical assistance is often expensive to those employees without proper insurance and often only available if the problem is very severe. The method of assessment is often unique to each specialized Medical Profession. Reference 101 shows that after analysis of the individual's problem the Medical Professional will then explain the problem, the remedy and its use to resolve the problem. This education may be a few minutes or longer and typically is for the specific medical problem, nothing else. Reference 102 shows that the individual follows the instructions and uses the remedy to solve their problem.
However, there are no non-medically based tools or products available to management to repair employee presenteeism that arises from everyday life. These normal or slightly raised levels of stress and fatigue, that a corporations' employees suffer, result in loss productivity of up to 10%, with a loss in profitability as high as 10% of the budget for employee salaries.
SUMMARY OF THE INVENTION
The invention provides an improved method and a set of tools that management of corporations provide to employees as part of a corporate sleep plan to take control of the amount of presenteeism, fatigue and stress that employees experience within a corporation.
A preferred embodiment of the management tool set to resolve stress, fatigue and sleep based presenteeism consists of corporate sleep plan that comprises as a minimum one stage where a select number if not all employees receive education about stress, fatigue and the use of stress and sleep tools often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another tool which consists of at least a stress, sleep and relaxation tool.
Another embodiment of the management tool set to resolve stress, fatigue and sleep based presenteeism consists of corporate sleep plan that comprises two stages where in the first stage all employees receive education about stress, fatigue and the use of stress and sleep aids often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another tool which consists of at least a stress, sleep and relaxation tool and where in stage 2 all employees are provided in a module continuing education for stress and anger reduction and a further tool where management, supervisors or other designated staff are given additional training in the use of their tools and procedures to achieve zero presenteeism in the work place due to fatigue, stress or sleep problems.
A further embodiment of the above management tool set to resolve stress, fatigue and sleep based presenteeism contains as part of the management education a set of procedures that are used to enforce employee use of their individual tools and a remedial procedure to follow in the event that the stress and sleep aid such as a relaxation audio recording doesn't work for an employee.
Another aspect of the above embodiment consists of training in conjunction with a set of tools to form the basis of a corporate sleep policy used to control presenteeism, fatigue and stress in the work place.
Yet another aspect of the above invention is that the fatigue, stress and sleep tools are used in the privacy of the employee's home and the employer does not have to know how much or little the employee has to use their tools to come to work Aware, Awake and Alert, ready to work at peak performance.
A further embodiment where a suitable trained professional provides to managers, supervisors or other designated staff, training in the administration and use of the corporate individual tools for reducing employee stress and fatigue, where a second component of the program consists of individual employee stress and fatigue reduction tools in which some if not all components are multicultural friendly where the tools are but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep tool such as a relaxation audio CD, a personal or group audiovisual training session preferably with a suitably trained instructor using a prerecorded audiovisual instruction program presented in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress. The bulletins, audio stress and sleep tool, audiovisual training and training booklet maybe provided in any suitable method or format for reproduction and use by the managers and individual employees using the system.
A further embodiment of the above management tool set to resolve stress, fatigue and sleep based presenteeism contains as part of the management education a set of procedures that are used to enforce employee use of the system and a remedial procedure to follow in the event that the stress and sleep aid such as a relaxation audio recording doesn't work for an employee.
Another aspect of the above embodiment consists of training in conjunction with a set of tools to form the basis of a corporate sleep policy used to control presenteeism, fatigue and stress in the work place.
Yet another aspect of the above invention is that the fatigue, stress and sleep aids are used in the privacy of the employee's home and the employer does not have to know how much or little the employee has to use the tools to come to work Aware, Awake and Alert, ready to work at peak performance.
Another embodiment where a private individual receives a tool from a private source such as purchase from an authorized distributor, a system to resolve stress, fatigue and sleep based presenteeism that comprises as a minimum of education about stress, fatigue and the use of stress and sleep tools often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another tool which consists of at least a stress and sleep aid and relaxation tool.
In one aspect of the invention an individual uses a personal stress and fatigue reduction tools without involvement from another individual. This set of personal tools consists as a minimum of but not limited to audiovisual training and a stress and sleep tool such as a relaxation audio CD. The audiovisual training may be given by any method that provides a means of visually displaying images of appropriate quality combined with suitable audio reproduction, such as but not limited a DVD recording, VHS tape, audiovisual files downloaded over a computer network.
The stress and sleep tool is often provided as a CD but any method of recording and playing back the audio file is acceptable such as but not limited to an MP3 file, internet downloaded audio file, broadcast over a cable TV or radio network, as a signal embedded on an RF or digital signal.
Another embodiment of a personal stress and fatigue reduction tool set consists of but not limited to a stress and sleep tool such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress. The audio stress and sleep aid, audiovisual training and training booklet may be provided in any suitable method or format for reproduction and use by the user of the system.
In yet a further embodiment of a personal stress and fatigue reduction tool set consists of but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep tool such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with a printed education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress.
The bulletins, audio stress and sleep aid, audiovisual training and education work book maybe provided in any suitable method or format for reproduction and use by the user of the system.
A further embodiment of a personal stress and fatigue reduction tool set consists of some if not all components being multicultural friendly where the components are but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep tool such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep, fatigue and stress. The bulletins, audio stress and sleep aid, audiovisual training and training booklet maybe provided in any suitable method or format for reproduction and use by the user of the system.
All embodiments of the invention may be used by a government department for its employees, a non-profit organization or other collection of individuals for the purpose of reducing anger, stress and fatigue.
BRIEF DESCRIPTION OF THE DRAWINGS
Embodiments of the present invention will now be described, by way of example only, with reference to the attached Figures, wherein:
Figure 1 represents prior art where an employee suffering from tiredness and stress had to seek medical help outside the company;
Figure 2 is a block diagram depicting a Corporate Sleep Plan including an employee tool set stage 1 and management tool set, stage 2 in accordance with an embodiment of the invention;
Figure 3 is a flow diagram of a process for use with a Management Tool Set forming part of a corporate sleep plan in accordance with an embedment of the invention.
Figure 4 is a block diagram of the Corporate Tools to increased profitability.
DETAILED DESCRIPTION OF THE INVENTION
The preferred embodiment of this invention is a set of specifically designed interlocking tools that the management of a corporation use to repair the problem of worker presenteeism. In the preferred embodiment the problem the tools are used to repair are tired workers that come to work not able to work at full capability, often representing a safety hazard to themselves, their co-workers and the public.
The preferred embodiment of the invention is best represented by Figure 400 where it is a Corporate Set of Tools used to repair work place presenteeism. Each tool is a specifically designed product that operates on a concrete principal that has quantifiable level of influence on the amount it repairs workplace absenteeism, increases productivity and improves profitability within a corporate structure. The degree of repair made by each tool to the level of absenteeism, productivity and profitability are measurable by Human Resources and Management. The Corporate Set of Tools further subdivides in to three subsets represent by 401, 402 and 403.
Where 401 represents tools specifically used by senior management to increase profitability.
Their box contains a selection of tools that will be made available to lower management and employees in accordance with the target corporate culture or work environment.
The tools often used to repair the work place presenteeism problem are:
1. A tool that repairs the employment agreement and allows management to take control over aspects of the employee lives that directly affect productivity. Changes to the employment agreement are often minimal and always made in respect of local, state and national employment laws and standards. The changes to the employment agreement facilitates the introduction of a Corporate Sleep Plan for Zero Presenteeism within the work place.
2. Another tool is used to implement the type of active monitoring that is to be used, if at all as it is often not used in a professional office. Active monitoring such as the use of an actigraph monitor that measures the amount of sleep a worker received prior to their work shift, is often used for hazardous jobs for maximum safety. Other types of active monitors exists for example another type tracks eye movement as the employee works to detect signs of fatigue and is used by industries with drivers of motorized vehicles, trains and aircraft. Less intrusive monitoring may involve productivity measurements at an employee level, comparing individual performance against a group average.
3. A very useful tool uses subtle peer pressure and continuous education of employees through an experiential learning process. Peer pressure is effective in getting compliance from employees with minimal supervisor interaction.
4. An educational product is another tool that explains to employees and management how and when to use their personal tools. The proper use of education, often involving family members to some degree, will double employee utilization of their tools.
Senior management then passes on a specific set of the Corporate Tools to be used for the improvement in productivity by the middle & lower management, represented by 402. The tools often selected for this set are:
1. Education of management and employees about the proper use of their personal tools to productivity improvement.
2. Performance monitoring through use of individual employee productivity and quality measurements that quantifies employee output and compares it to a group average.
3. A tool is made available by the preferred embodiment that uses subtle peer pressure through a continuing experiential education product that reduces employee stress, helps them understand difficult people either co-workers or customers and increases their communication and anger management skills.
4. An important tool provided to lower management is a product that consists of a set of diagnostic charts that provide a remedial solutions to worker noncompliance.
5. A tool used in a limited number of circumstances is active monitoring of employee total hours of sleep between shifts, through devices such as an actigraph monitor, which is wore like a watch on the employees wrist. It records actual hours of sleep and is selected often only for hazardous tasks. General use by an employee population is not recommended as there are methods that can be used to forge readings and by-pass its effectiveness.
Middle and lower management then pass on a specific set of the Corporate Tools to the employees, represented by 403 to repair occasional individual productivity problems. The tools often selected for the employee set are:
1. An education product that explains proper use of the tools provided and when to use to improve productivity through reduced tiredness, lowered stress and the understanding of difficult co-workers or customers.
2. A continuing experiential education tool which is a product that continuously educates employees through a set of weekly bulletins These weekly bulletins provide methods for interacting with difficult people, stress reduction and improvements to communication skills.
This product uses observation of co-workers and the outside world as the experiential education component of the tool that applies subtle peer pressure for employees to change their behavior habits. Workers are asked to observe each other using the information provided in each weekly bulletin. It becomes necessary for all employees to read each weekly bulletin and learn its lesson else they will be the example to their co-workers of what not to do in a specific situation the bulletins are describing.
3. Non-medical tool, which is often designed to be multi-cultural friendly, for personal use for stress reduction and sleep improvement. This tool is a product that the employee uses as they deem necessary in the privacy of their home to relax, quickly fall asleep or return to sleep if they wake up or to improve their quality of sleep. This tool improves employee productivity as it repairs presenteeism caused by poor quality of sleep. Poor quality of sleep is one of the main causes of reduced productivity and increased rate of errors and accidents.
4. Another tool, which is actually a specifically designed product, quantifies the quality of life an employee using the tools is experiencing. It measures their level of stress, tiredness and other factors that affect the quality of their life, enthusiasm for activities outside of work, energy level for dealing with family issues etc. It includes a personal improvement plan that outlines the changes an employee needs to make to their daily routine to repair the quality of their life and productivity at work.
FIGURE 2 represents a block diagram of the preferred embodiment of the invention, showing the employee tools, represented as STAGE 1 above the dashed line reference 204 and the management tools represented by STAGE 2 below the dashed line reference 204.
Reference 200 represents the start of a Zero Presenteeism Corporate Sleep Plan, which is a tool that often consists of a partially deployed STAGE 1 or a fully deployed STAGE 1 in conjunction with STAGE 2.
Reference 202 represents that all new employees would start at the beginning of STAGE 1 and progress to STAGE 2 if the corporate sleep plan tool is defined as using both STAGES. Reference 201 represents an employee education component, where in-depth information is provided about stress, fatigue and sleep and how to properly use the Stress, Sleep and Relaxation tool 203. The education component 201 often contains an education-training workbook tool used by the employee to develop his or her personalized fatigue, stress and sleep plan. Reference 203 is the Multicultural friendly stress, sleep and relaxation tool used by the employee to reduce stress and improve their quality of sleep. Often the stress and sleep aid and relaxation tools are an audio file, provided in a convenient means for the employee to listen too, for example an audio CD and player, MP3 file and player, audiovisual DVD etc., that the employee uses to relax, distress, fall to or quickly return to sleep. STAGE 1 represents a set of tools which makes the employee self-regulating, which gives them the capability to take control of their level of stress, fatigue and sleep. STAGE 1 may be provided to a select number of employees as required or to all as deemed necessary to meet the definition of the employer's sleep plan. Should the employer decide to enter into a Sleep Plan that includes STAGE 2 then all employees should have already been through STAGE 1.
Another application of STAGE 1 is for use by individuals who receive the tools, from a source other than an employer, for example their medical doctor, counselor etc., where the individual is self-regulating and able to take control of their level of stress, fatigue and sleep. STAGE 1 forms a complete module at times referred to as 'Stress to Rest' and the module may be provided to the families, to reduce the home based stress component of an employee.
STAGE 2 below the line reference 204, is made up of tools represented by reference numbers 205, 206, 207 and 208. Tool referenced by 205 is continuing education for stress and anger reduction and is a systematic step by step process to turn a stressed worker into an employers best worker through the utilization of value selections via the personal process of experience through observation balanced by instincts, intuition or gut response. This tool is often comprised of a number of documents often referred to as bulletins, provided to the employee in a printed page or electronic format, such as e-mail, computer file etc., where the major categories typically are topics such as attitudes, negative thinking, social etiquette, ideas and formulas to solve difficult situations at home or work, facing your reality, levity/kindness and detachment. All employees are then reviewed with decision, reference 208, as to whether they are management and should be given an additional tool reference 206 or an employee who would then have had their training completed.
The management-training tool, reference 206, represents the training received by management, supervisors or other designated staff. The training is typically given by an individual who is specific trained for this purpose and consists of many handouts and audiovisual aids. The Management training contains the full employee instruction STAGE 1, as the implementation methodology, explanation about its use and operation and finally most import of all the enforcement and positive reinforcement procedures of the Zero Presenteeism Corporate Sleep Plan with the employees. The management, supervisor and other designated staff is given a specific tool that is a set of bulletins, often similar to module reference 205, that are used to help an employee who is having specific human interaction problems with co-workers. These bulletins provide the how and why of understanding difficult people. Often the stress caused by a specific co-worker interaction problem is resolved when the employee is assisted to understand the circumstance and understand it is not personal. The purpose of STAGE 2 is to impress the need of employees to meet the Corporate Sleep Plan requirements often containing a zero tolerance for work place presenteeism caused by fatigue, stress or sleep problems with STAGE 2 often containing disciplinary and resolution solutions which are used to ensure full employee compliance.
FIGURE 3 represents a detail problem resolution tool of the preferred embodiment and provides a detail logic flow used by management, supervisors or other designated employees for the enforcement/maintenance of the system used by employees to reduce stress and fatigue. Reference 300 represents a special condition where the stress, fatigue, sleep and bulletins are ineffective in reducing an employee's level of fatigue or stress requiring special medical assessment by appropriate outside Medical Professions to resolve the problem. 301 represent the starting point of a situation requiring remedial action where a trained employee continues to have signs of stress of fatigue at work, often detected by supervision observation or performance measurements such as quality or quantity of work output, accidents and behavior problems when compared against their peers, or other tools the employer may use to measure employee productivity.
302 is a decision point, where it is determined if the employee is using the stress, fatigue and sleep tools, if they are then proceed to decision box reference 303. If they are not using the system and refuse to use the system, reference 305-decision box, then they require disciplinary action, represented by reference 304 box. If the employee is not a habitual repeat offender then the manager or supervisor should review the bulletins for one that may assist the employee in resolving their problem and continue to closely monitor their progress, shown by reference 307. Following a review of any relevant bulletins the manager or supervisor then reinforces the need, represented by reference 309 for the employee to use the system, retrain as required and exits the resolution system at reference 311, DONE box.
Decision box represented by reference number 303 is used to determine if the employee has need of some form of medical intervention reference 300, specifically if their problem remains and their appears to be no relationship with anything to do within the work place. If decision reference 303 has a component that is related to work then the manger or supervisor should review the bulletins for any relevant situations represented by box reference 308. After that they proceed to process box represented by reference 308, to review the employee work/job assignments, co-worker interactions, retrain them in the stress, fatigue and sleep aid and program. Then the manager or supervisor has to make a decision reference 310, where if the problem appears to not be adequately resolved then the employee is recommended to see outside medical consultation about their ongoing problem. If it is determined the problem is resolved then the process proceeds to reference 311, DONE and the process is complete.
Although the invention has been described in connection with a preferred embodiment, it should be understood that various modifications, additions and alterations may be made to the invention by one skilled in the art without departing from the spirit and scope of the invention as defmed in the appended claims.
Middle and lower management then pass on a specific set of the Corporate Tools to the employees, represented by 403 to repair occasional individual productivity problems. The tools often selected for the employee set are:
1. An education product that explains proper use of the tools provided and when to use to improve productivity through reduced tiredness, lowered stress and the understanding of difficult co-workers or customers.
2. A continuing experiential education tool which is a product that continuously educates employees through a set of weekly bulletins These weekly bulletins provide methods for interacting with difficult people, stress reduction and improvements to communication skills.
This product uses observation of co-workers and the outside world as the experiential education component of the tool that applies subtle peer pressure for employees to change their behavior habits. Workers are asked to observe each other using the information provided in each weekly bulletin. It becomes necessary for all employees to read each weekly bulletin and learn its lesson else they will be the example to their co-workers of what not to do in a specific situation the bulletins are describing.
3. Non-medical tool, which is often designed to be multi-cultural friendly, for personal use for stress reduction and sleep improvement. This tool is a product that the employee uses as they deem necessary in the privacy of their home to relax, quickly fall asleep or return to sleep if they wake up or to improve their quality of sleep. This tool improves employee productivity as it repairs presenteeism caused by poor quality of sleep. Poor quality of sleep is one of the main causes of reduced productivity and increased rate of errors and accidents.
4. Another tool, which is actually a specifically designed product, quantifies the quality of life an employee using the tools is experiencing. It measures their level of stress, tiredness and other factors that affect the quality of their life, enthusiasm for activities outside of work, energy level for dealing with family issues etc. It includes a personal improvement plan that outlines the changes an employee needs to make to their daily routine to repair the quality of their life and productivity at work.
FIGURE 2 represents a block diagram of the preferred embodiment of the invention, showing the employee tools, represented as STAGE 1 above the dashed line reference 204 and the management tools represented by STAGE 2 below the dashed line reference 204.
Reference 200 represents the start of a Zero Presenteeism Corporate Sleep Plan, which is a tool that often consists of a partially deployed STAGE 1 or a fully deployed STAGE 1 in conjunction with STAGE 2.
Reference 202 represents that all new employees would start at the beginning of STAGE 1 and progress to STAGE 2 if the corporate sleep plan tool is defined as using both STAGES. Reference 201 represents an employee education component, where in-depth information is provided about stress, fatigue and sleep and how to properly use the Stress, Sleep and Relaxation tool 203. The education component 201 often contains an education-training workbook tool used by the employee to develop his or her personalized fatigue, stress and sleep plan. Reference 203 is the Multicultural friendly stress, sleep and relaxation tool used by the employee to reduce stress and improve their quality of sleep. Often the stress and sleep aid and relaxation tools are an audio file, provided in a convenient means for the employee to listen too, for example an audio CD and player, MP3 file and player, audiovisual DVD etc., that the employee uses to relax, distress, fall to or quickly return to sleep. STAGE 1 represents a set of tools which makes the employee self-regulating, which gives them the capability to take control of their level of stress, fatigue and sleep. STAGE 1 may be provided to a select number of employees as required or to all as deemed necessary to meet the definition of the employer's sleep plan. Should the employer decide to enter into a Sleep Plan that includes STAGE 2 then all employees should have already been through STAGE 1.
Another application of STAGE 1 is for use by individuals who receive the tools, from a source other than an employer, for example their medical doctor, counselor etc., where the individual is self-regulating and able to take control of their level of stress, fatigue and sleep. STAGE 1 forms a complete module at times referred to as 'Stress to Rest' and the module may be provided to the families, to reduce the home based stress component of an employee.
STAGE 2 below the line reference 204, is made up of tools represented by reference numbers 205, 206, 207 and 208. Tool referenced by 205 is continuing education for stress and anger reduction and is a systematic step by step process to turn a stressed worker into an employers best worker through the utilization of value selections via the personal process of experience through observation balanced by instincts, intuition or gut response. This tool is often comprised of a number of documents often referred to as bulletins, provided to the employee in a printed page or electronic format, such as e-mail, computer file etc., where the major categories typically are topics such as attitudes, negative thinking, social etiquette, ideas and formulas to solve difficult situations at home or work, facing your reality, levity/kindness and detachment. All employees are then reviewed with decision, reference 208, as to whether they are management and should be given an additional tool reference 206 or an employee who would then have had their training completed.
The management-training tool, reference 206, represents the training received by management, supervisors or other designated staff. The training is typically given by an individual who is specific trained for this purpose and consists of many handouts and audiovisual aids. The Management training contains the full employee instruction STAGE 1, as the implementation methodology, explanation about its use and operation and finally most import of all the enforcement and positive reinforcement procedures of the Zero Presenteeism Corporate Sleep Plan with the employees. The management, supervisor and other designated staff is given a specific tool that is a set of bulletins, often similar to module reference 205, that are used to help an employee who is having specific human interaction problems with co-workers. These bulletins provide the how and why of understanding difficult people. Often the stress caused by a specific co-worker interaction problem is resolved when the employee is assisted to understand the circumstance and understand it is not personal. The purpose of STAGE 2 is to impress the need of employees to meet the Corporate Sleep Plan requirements often containing a zero tolerance for work place presenteeism caused by fatigue, stress or sleep problems with STAGE 2 often containing disciplinary and resolution solutions which are used to ensure full employee compliance.
FIGURE 3 represents a detail problem resolution tool of the preferred embodiment and provides a detail logic flow used by management, supervisors or other designated employees for the enforcement/maintenance of the system used by employees to reduce stress and fatigue. Reference 300 represents a special condition where the stress, fatigue, sleep and bulletins are ineffective in reducing an employee's level of fatigue or stress requiring special medical assessment by appropriate outside Medical Professions to resolve the problem. 301 represent the starting point of a situation requiring remedial action where a trained employee continues to have signs of stress of fatigue at work, often detected by supervision observation or performance measurements such as quality or quantity of work output, accidents and behavior problems when compared against their peers, or other tools the employer may use to measure employee productivity.
302 is a decision point, where it is determined if the employee is using the stress, fatigue and sleep tools, if they are then proceed to decision box reference 303. If they are not using the system and refuse to use the system, reference 305-decision box, then they require disciplinary action, represented by reference 304 box. If the employee is not a habitual repeat offender then the manager or supervisor should review the bulletins for one that may assist the employee in resolving their problem and continue to closely monitor their progress, shown by reference 307. Following a review of any relevant bulletins the manager or supervisor then reinforces the need, represented by reference 309 for the employee to use the system, retrain as required and exits the resolution system at reference 311, DONE box.
Decision box represented by reference number 303 is used to determine if the employee has need of some form of medical intervention reference 300, specifically if their problem remains and their appears to be no relationship with anything to do within the work place. If decision reference 303 has a component that is related to work then the manger or supervisor should review the bulletins for any relevant situations represented by box reference 308. After that they proceed to process box represented by reference 308, to review the employee work/job assignments, co-worker interactions, retrain them in the stress, fatigue and sleep aid and program. Then the manager or supervisor has to make a decision reference 310, where if the problem appears to not be adequately resolved then the employee is recommended to see outside medical consultation about their ongoing problem. If it is determined the problem is resolved then the process proceeds to reference 311, DONE and the process is complete.
Although the invention has been described in connection with a preferred embodiment, it should be understood that various modifications, additions and alterations may be made to the invention by one skilled in the art without departing from the spirit and scope of the invention as defmed in the appended claims.
Claims (20)
1. A corporate employee tool set used to resolve anger, stress and sleep based presenteeism in employees comprising;
- a stress reduction sleep tool; and - education training audio recording with a workbook and self assessment questionnaire; and - anger management, stress reduction and communication skills education training book; and - personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement.
- a stress reduction sleep tool; and - education training audio recording with a workbook and self assessment questionnaire; and - anger management, stress reduction and communication skills education training book; and - personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement.
2. The corporate employee tool set as in claim 1 wherein the sleep reduction sleep tool is a non-medical aid to manage personal levels of anger, stress and fatigue.
3. The system as in claim 2 wherein the non-medical aid is a relaxation recording.
4. The system as in claim 3 wherein the recording is provided on audio cassette, CD, DVD, or electronic file.
5. The corporate employee tool set as in claim 1 wherein the educational training audio recording is provided on audio cassette, CD, DVD, or electronic file.
6. The corporate employee tool set as in claim 1 wherein the educational training audio recording and work book is provided as an electronic file.
7. The corporate employee tool set as in claim 1 wherein the educational training and work book is provided to the employee through a company training session.
8. The corporate employee tool set as in claim 1 wherein the anger management, stress reduction and communication skills education training book is provided as a set of individual communications, each of which cover a single topic and are provided on a routine basis.
9. The corporate employee tool set as in claim 8 wherein the set of individual communications each of which cover a single topic and are provided on a routine basis as an electronic file.
10. The corporate employee tool set as in claim 1 wherein the personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement is provided as an electronic file.
11. The corporate employee tool set as in claim 1 wherein the employee tool set is used by an individual, government department or other organization of individuals to resolve anger, stress and sleep based presenteeism.
12. A corporate tool set used to resolve anger, stress and sleep based presenteeism in employees comprising;
- a senior management tool set; and - an middle management and supervisor tool set; and - an employee tool set.
- a senior management tool set; and - an middle management and supervisor tool set; and - an employee tool set.
13. A corporate tool set as in claim 12 wherein the senior management tool set is comprising;
- a employment agreement repair tool; and - a tool used to select which tools to provide to middle management and supervisors; and - a tool used to select which tools to provide to all employees.
- a employment agreement repair tool; and - a tool used to select which tools to provide to middle management and supervisors; and - a tool used to select which tools to provide to all employees.
14. A corporate tool set as in claim 12 wherein the middle management and supervisor tool set is comprising;
- an management interactive employee compliance to zero presenteeism monitoring tool; and - continuing experiential education tool that reduces employee stress, educates about methods for dealing with difficult people and improves employee communication skills; and - a tool comprising a set of remedial solutions to worker noncompliance.
- an management interactive employee compliance to zero presenteeism monitoring tool; and - continuing experiential education tool that reduces employee stress, educates about methods for dealing with difficult people and improves employee communication skills; and - a tool comprising a set of remedial solutions to worker noncompliance.
15. A corporate tool set as in claim 12 wherein the employee tool set is comprising;
- a stress reduction sleep tool; and - education training audio recording with a workbook and self assessment questionnaire; and - anger management, stress reduction and communication skills education training book; and - personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement.
- a stress reduction sleep tool; and - education training audio recording with a workbook and self assessment questionnaire; and - anger management, stress reduction and communication skills education training book; and - personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement.
16. The corporate employee tool set as in claim 12 wherein the corporate tool set is used by a government department or other organization of individuals to resolve anger, stress and sleep based presenteeism.
17. A corporate tool set as in claim 13 wherein the senior management tool set includes a Zero Presenteeism Corporate Sleep Plan.
18. A corporate tool set as in claim 14 wherein the middle management and supervisor tool set includes an actigraph personal monitoring device used to record individual employee levels of fatigue at work and quantity of sleep received while off work for comparison against company guidelines.
19. A corporate tool set as in claim 14 wherein the middle management and supervisor tool set includes training on the Zero Presenteeism Corporate Sleep Plan.
20. A corporate tool set as in claim 14 wherein the middle management and supervisor tool set includes a training on monitoring methods to use for determining degree of use and effectiveness of the employee tool set.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CA 2621318 CA2621318A1 (en) | 2007-02-15 | 2008-02-14 | Resolution of workplace presenteeism |
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CA 2578855 CA2578855A1 (en) | 2007-02-15 | 2007-02-15 | Management assistance program to resolve stress, sleep and fatigue based presenteeism |
| CA2,578,855 | 2007-02-15 | ||
| CA 2621318 CA2621318A1 (en) | 2007-02-15 | 2008-02-14 | Resolution of workplace presenteeism |
Publications (1)
| Publication Number | Publication Date |
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| CA2621318A1 true CA2621318A1 (en) | 2008-08-15 |
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Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA 2578855 Abandoned CA2578855A1 (en) | 2007-02-15 | 2007-02-15 | Management assistance program to resolve stress, sleep and fatigue based presenteeism |
| CA 2621318 Abandoned CA2621318A1 (en) | 2007-02-15 | 2008-02-14 | Resolution of workplace presenteeism |
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| Application Number | Title | Priority Date | Filing Date |
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| CA 2578855 Abandoned CA2578855A1 (en) | 2007-02-15 | 2007-02-15 | Management assistance program to resolve stress, sleep and fatigue based presenteeism |
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| CA (2) | CA2578855A1 (en) |
| WO (1) | WO2008098369A1 (en) |
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| NZ630770A (en) | 2013-10-09 | 2016-03-31 | Resmed Sensor Technologies Ltd | Fatigue monitoring and management system |
| JP6553935B2 (en) * | 2015-04-28 | 2019-07-31 | 株式会社ラフール | Human resources risk management system |
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| AU2001238107A1 (en) * | 2000-02-09 | 2001-08-20 | Agewell, P.C. | Method and apparatus for analysis |
| US20050095628A1 (en) * | 2003-09-12 | 2005-05-05 | Krempin David W. | Program for regulating health conditions |
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| WO2008098369A1 (en) | 2008-08-21 |
| CA2578855A1 (en) | 2008-08-15 |
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