CA2578855A1 - Management assistance program to resolve stress, sleep and fatigue based presenteeism - Google Patents
Management assistance program to resolve stress, sleep and fatigue based presenteeism Download PDFInfo
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- CA2578855A1 CA2578855A1 CA 2578855 CA2578855A CA2578855A1 CA 2578855 A1 CA2578855 A1 CA 2578855A1 CA 2578855 CA2578855 CA 2578855 CA 2578855 A CA2578855 A CA 2578855A CA 2578855 A1 CA2578855 A1 CA 2578855A1
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- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B19/00—Teaching not covered by other main groups of this subclass
- G09B19/003—Repetitive work cycles; Sequence of movements
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- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B19/00—Teaching not covered by other main groups of this subclass
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- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B5/00—Electrically-operated educational appliances
- G09B5/06—Electrically-operated educational appliances with both visual and audible presentation of the material to be studied
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Abstract
A system for addressing performance problems in employees is provided. The system includes an employee module for providing skills and tools to employees to self-assess, regulate and manage personal levels of sleep, stress and fatigue and a corporate module for providing guidelines for acceptable levels of performance and for assisting employees in meeting the guidelines through management of personal sleep, stress and fatigue levels.
Description
FIELD OF THE INVENTION
The present invention relates generally to addressing employee performance issues. More particularly, the present invention relates to a method and system to assist corporate management in identifying and appropriately addressing employee performance issues.
The present invention relates generally to addressing employee performance issues. More particularly, the present invention relates to a method and system to assist corporate management in identifying and appropriately addressing employee performance issues.
BACKGROUND OF THE INVENTION
Considerable research over the years has been focused on determining the cost to business of worker stress, fatigue and sleep on presenteeism. The research has clearly defined the problems and cost to-date but failed to develop any comprehensive employer controlled solution. An overly tired employee can have the same performance as an individual who is legally drunk with the same increase in mistakes and accidents.
In the past employers had no comprehensive set of tools to assist their employees in education on how to get a good night sleep. An employee suffering from lack of sleep or even mild stress had to find medical assistance, such as over the counter medications, which often have a degree of side effects. If their quality of sleep approached chronic levels the employee had to seek the expensive services of a sleep clinic. The sleep clinic would then monitor, analyze the employees problem according to their procedures, provide education in combination with required sleep aids, which may be, counseling, education about proper sleep hygiene, surgery, medication, special equipment or other physical devices etc.
Research continues on the topic of sleep, stress and fatigue in employees and a good example of this is the joint international research by the American and Canadian Department of Transport to "Development of a North American fatigue management program guide and tools for commercial motor carriers". The aim of the research is to develop, implement, evaluate and finalize a comprehensive integrated fatigue management program for the commercial motor carrier industry.
FIGURE 1 shows the current method that an individual can receive assistance for the problem of fatigue, stress or sleep. Reference 100 shows that the individual has to see a trained Medical Professional who assess the nature and cause of the individual's problem. This medical assistance is very expensive to those without proper insurance and often only available if the problem is very severe. The method of assessment is often unique to each Medical Professional.
Reference 101 shows that after analysis of the individual's problem the Medical Professional will then explain the problem, the remedy and its use to resolve the problem. This education may be a few minutes or longer and typically is for the specific medical problem, nothing else. Reference 102 shows that the individual follows the instructions and uses the remedy to solve their problem.
The purpose of this invention is to provide a set of tools and process that can form the basis for a corporate sleep policy, through which the management of a corporation is able to address and resolve, with a success rate greater typically greater than 60%, the problem of workers coming to work tired and not able to work at full capability or which represent a safety hazard to themselves, their co-workers or even the public. No system of education in combination with a simple sleep aid is available for employers to give to their employees, to address the common day to day sources of sleep, stress and fatigue.
Considerable research over the years has been focused on determining the cost to business of worker stress, fatigue and sleep on presenteeism. The research has clearly defined the problems and cost to-date but failed to develop any comprehensive employer controlled solution. An overly tired employee can have the same performance as an individual who is legally drunk with the same increase in mistakes and accidents.
In the past employers had no comprehensive set of tools to assist their employees in education on how to get a good night sleep. An employee suffering from lack of sleep or even mild stress had to find medical assistance, such as over the counter medications, which often have a degree of side effects. If their quality of sleep approached chronic levels the employee had to seek the expensive services of a sleep clinic. The sleep clinic would then monitor, analyze the employees problem according to their procedures, provide education in combination with required sleep aids, which may be, counseling, education about proper sleep hygiene, surgery, medication, special equipment or other physical devices etc.
Research continues on the topic of sleep, stress and fatigue in employees and a good example of this is the joint international research by the American and Canadian Department of Transport to "Development of a North American fatigue management program guide and tools for commercial motor carriers". The aim of the research is to develop, implement, evaluate and finalize a comprehensive integrated fatigue management program for the commercial motor carrier industry.
FIGURE 1 shows the current method that an individual can receive assistance for the problem of fatigue, stress or sleep. Reference 100 shows that the individual has to see a trained Medical Professional who assess the nature and cause of the individual's problem. This medical assistance is very expensive to those without proper insurance and often only available if the problem is very severe. The method of assessment is often unique to each Medical Professional.
Reference 101 shows that after analysis of the individual's problem the Medical Professional will then explain the problem, the remedy and its use to resolve the problem. This education may be a few minutes or longer and typically is for the specific medical problem, nothing else. Reference 102 shows that the individual follows the instructions and uses the remedy to solve their problem.
The purpose of this invention is to provide a set of tools and process that can form the basis for a corporate sleep policy, through which the management of a corporation is able to address and resolve, with a success rate greater typically greater than 60%, the problem of workers coming to work tired and not able to work at full capability or which represent a safety hazard to themselves, their co-workers or even the public. No system of education in combination with a simple sleep aid is available for employers to give to their employees, to address the common day to day sources of sleep, stress and fatigue.
SUMMARY OF THE INVENTION
The invention provides an improved method and set of tools that management of corporations may use as part of their corporate sleep plan to take control of the amount of presenteeism, fatigue and stress that employees experience at their place or work.
A preferred embodiment of the management assistance program to resolve stress, fatigue and sleep based presenteeism consists of corporate sleep plan that comprises as a minimum one stage where a select number if not all employees receive education about stress, fatigue and the use of stress and sleep aids often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another module which consists of at least a stress and sleep aid and relaxation tool.
Another embodiment of the management assistance program to resolve stress, fatigue and sleep based presenteeism consists of corporate sleep plan that comprises two stages where in the first stage all employees receive education about stress, fatigue and the use of stress and sleep aids often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another module which consists of at least a stress and sleep aid and relaxation tool and where in stage 2 all employees are provided in a module continuing education for stress and anger reduction and a further module where management, supervisors or other designated staff are given additional training in the use of tools and procedures to achieve zero presenteeism in the work place due to fatigue, stress or sleep problems.
A further embodiment of the management assistance program to resolve stress, fatigue and sleep based presenteeism contains as part of the management education a set of procedures that are used to enforce employee use of the system and a remedial procedure to follow in the event that the stress and sleep aid such as a relaxation audio recording doesn't work for an employee.
Yet another aspect of the invention is that the fatigue, stress and sleep aids are used in the privacy of the employee's home and the employer does not have to know how much or little the employee has to use the tools to come to work Aware, Awake and Alert, ready to work at peak performance.
A further embodiment where a suitable trained professional provides to managers, supervisors or other designated staff, training in the administration and use of the systems individual components for reducing employee stress and fatigue, where a second component of the program consists of individual employee stress and fatigue reduction systems in which some if not all components are multicultural friendly where the components are but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep aid such as a relaxation audio CD, a personal or group audiovisual training session preferably with a suitably trained instructor using a prerecorded audiovisual instruction program presented in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress where the bulletins, audio stress and sleep aid, audiovisual training and training booklet maybe provided in any suitable method or format for reproduction and use by the managers and individual employees using the system.
Another embodiment where a private individual receives a program from a private source such as a purchase from an authorized distributor, a system to resolve stress, fatigue and sleep based presenteeism that comprises as a minimum of education about stress, fatigue and the use of stress and sleep aids often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another module which consists of at least a stress and sleep aid and relaxation tool.
In one aspect of the invention an individual uses a personal stress and fatigue reduction system without involvement from another individual. This system consists as a minimum of but not limited to audiovisual training and a stress and sleep aid such as a relaxation audio CD. The audiovisual training may be given by any method that provides a means of visually displaying images of appropriate quality combined with suitable audio reproduction, such as but not limited a DVD recording, VHS tape, audiovisual files downloaded over a computer network.
The stress and sleep aid is often provided as a CD but any method of recording and playing back the audio file is acceptable such as but not limited to an MP3 file, internet downloaded audio file, broadcast over a cable TV network, as a signal embedded on an RF signal.
Another embodiment of a personal stress and fatigue reduction system consists of but not limited to a stress and sleep aid such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress. The audio stress and sleep aid, audiovisual training and training booklet may be provided in any suitable method or format for reproduction and use by the user of the system.
In yet a further embodiment of a personal stress and fatigue reduction system consists of but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep aid such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with a printed education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress.
The bulletins, audio stress and sleep aid, audiovisual training and education work book maybe provided in any suitable method or format for reproduction and use by the user of the system.
A further embodiment of a personal stress and fatigue reduction system consists of some if not all components being multicultural friendly where the components are but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep aid such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep, fatigue and stress. The bulletins, audio stress and sleep aid, audiovisual training and training booklet maybe provided in any suitable method or format for reproduction and use by the user of the system.
BRIEF DESCRIPTION OF THE DRAWINGS
Embodiments of the present invention will now be described, by way of example only, with reference to the attached Figures, wherein:
Figure 1 represents prior art where an employee suffering from tiredness and stress had to seek medical help outside the company;
Figure 2 is a block diagram depicting a Corporate Sleep Plan including an employee module stage 1 and management module, stage 2 in accordance with an embodiment of the invention;
Figure 3 is a flow diagram of a process for use within a Management Module of a corporate sleep plan in accordance with an embedment of the invention.
DETAILED DESCRIPTION OF THE INVENTION
FIGURE 2 represents a block diagram of one preferred embodiment of the invention, showing the employee module, represented as STAGE 1 above the dashed line reference 204 and the management module represented by STAGE 2 below the dashed line reference 204. Reference 200 represents the start of a Corporate Sleep Plan, which may consist of a partially deployed STAGE 1 or a fully deployed STAGE 1 in conjunction with STAGE 2. Reference 202 represents that all new employees would start at the beginning of STAGE 1 and progress to STAGE 2 if the corporate sleep plan is defined as using both STAGES. Reference 201 represents an employee education component, where in-depth information is provided about stress, fatigue and sleep and how to properly use the Stress, Sleep and Relaxation tool 203. The education component 201 often contains an education-training workbook used by the employee to develop his or her personalized fatigue, stress and sleep integration plan. Reference 203 is the 1.
Multicultural friendly stress and sleep aid and 2. Relaxation tool used by the employee to reduce stress and improve their quality and quantity of sleep. Often the stress and sleep aid and relaxation tools are an audio file, provided in a convenient means for the employee to listen too, for example an audio CD and player, MP3 file and player, audiovisual DVD etc., that the employee uses to relax, release stress, fall to or return to sleep. STAGE 1 represents a module where the employee is self-regulating, which gives them the capability to take control of their level of stress, fatigue and sleep. STAGE
1 may be provided to a select number of employees as required or to all as deemed necessary to meet the definition of the employers sleep plan. Should the employer decide to enter into a Sleep Plan that includes STAGE 2 then all employees should have already been through STAGE 1. Another application of STAGE 1 is for use by individuals who receive the module, from a source other than an employer, for example their medical doctor, counselor etc., where the individual is self-regulating and able to take control of their level of stress, fatigue and sleep patterns. STAGE 1 forms a complete module often referred as Stress to Rest and the module may be provided to the families, to reduce the home based stress component of an employee.
STAGE 2 below the line reference 204, is made up of modules represented by reference numbers 205, 206, 207 and 208. Module referenced by 205 is continuing education for stress and anger reduction and is a systematic step by step process to turn a stressed worker into an employers best worker through the utilization of value selections via the personal process of experience through observation balanced by instincts, intuition or gut response. This module is often comprised of a number of documents often referred to as bulletins, provided to the employee in a printed page or electronic format, such as e-mail, computer file etc. where the major categories typically are topics such as attitudes, negative thinking, social etiquette, ideas to solve difficult situations at home or work, facing your reality, levity/kindness and detachment. All employees are then reviewed with decision, reference 208, as to whether they are management and should be given an additional module reference 206 or an employee who would then have had their training completed. The management-training module, reference 206, represents the training received by management, supervisors or other designated staff. The training is typically given by an individual who is specific trained for this purpose and consists of many handouts and audiovisual aids.
The Management training contains the full employee instruction STAGE 1, as the implementation methodology, explanation about its use and operation and finally most import of all the enforcement and positive reinforcement procedures of the Corporate Sleep Plan with the employees. The management, supervisor and other designated staff is given a specific tool set that includes a set of bulletins, often similar to module reference 205, that are used to help an employee who is having specific human interaction problems with co-workers. These bulletins provide the how and why of understanding people. Often the stress caused by a specific co-worker interaction problem is resolved when the employee is assisted to understand the circumstance. The purpose of STAGE 2 is to impress the need of employees to meet the Corporate Sleep Plan requirements often containing a zero tolerance for work place presenteeism caused by fatigue, stress or sleep problems with STAGE 2 often containing disciplinary and resolution solutions which are used to ensure full employee compliance.
FIGURE 3 represents a detail problem resolution system of the preferred embodiment and provides a detail logic flow used by management, supervisors or other designated employees for the enforcement/maintenance of the system used by employees to reduce stress and fatigue and improve sleep. Reference 300 represents a special condition where the stress, fatigue, sleep and bulletin tools are ineffective in reducing an employee's level of fatigue or stress requiring special medical assessment by appropriate outside Medical Professions to resolve the problem.
301 represent the starting point of a situation requiring remedial action where a trained employee continues to have signs of stress of fatigue at work, often observed through supervision performance measurements such as quality or quantity of work output when compared against their peers, or other tools the employer may use to measure employee productivity. 302 is a decision point, where it is determined if the employee is using the stress, fatigue and sleep aids, if they are then proceed to decision box reference 303. If they are not using the system and refuse to use the system, reference 305-decision box, then they require disciplinary action, represented by reference 304 box.
If the employee is not a habitual repeat offender then the manager or supervisor should review the bulletins for one that may assist the employee in resolving their problem, shown by reference 307.
Following a review of any relevant bulletins the manager or supervisor then reinforces the need, represented by reference 309 for the employee to use the system, retrain as required and continue to closely monitor their progress and exits the resolution system at reference 311, DONE box. Decision box represented by reference number 303 is used to determine if the employee has need of some form of medical intervention reference 300, specifically if their problem remains and their appears to be no relationship with anything to do within the work place. If decision reference 303 has a component that is related to work then the manger or supervisor should review the bulletins for any relevant situations represented by box reference 308. After that they proceed to process box represented by reference 308, to review the employee work/job assignments, co-worker interactions, retrain them in the stress, fatigue and sleep aid and program. Then the manager or supervisor has to make a decision reference 310, where if the problem appears to not be fixed then the employee is recommended to see outside medical consultation about their ongoing problem. If it is determined the problem is resolved then the process proceeds to reference 311, DONE and the process is complete.
Although the invention has been described in connection with a preferred embodiment, it should be understood that various modifications, additions and alterations may be made to the invention by one skilled in the art without departing from the spirit and scope of the invention as defined in the appended claims.
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The invention provides an improved method and set of tools that management of corporations may use as part of their corporate sleep plan to take control of the amount of presenteeism, fatigue and stress that employees experience at their place or work.
A preferred embodiment of the management assistance program to resolve stress, fatigue and sleep based presenteeism consists of corporate sleep plan that comprises as a minimum one stage where a select number if not all employees receive education about stress, fatigue and the use of stress and sleep aids often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another module which consists of at least a stress and sleep aid and relaxation tool.
Another embodiment of the management assistance program to resolve stress, fatigue and sleep based presenteeism consists of corporate sleep plan that comprises two stages where in the first stage all employees receive education about stress, fatigue and the use of stress and sleep aids often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another module which consists of at least a stress and sleep aid and relaxation tool and where in stage 2 all employees are provided in a module continuing education for stress and anger reduction and a further module where management, supervisors or other designated staff are given additional training in the use of tools and procedures to achieve zero presenteeism in the work place due to fatigue, stress or sleep problems.
A further embodiment of the management assistance program to resolve stress, fatigue and sleep based presenteeism contains as part of the management education a set of procedures that are used to enforce employee use of the system and a remedial procedure to follow in the event that the stress and sleep aid such as a relaxation audio recording doesn't work for an employee.
Yet another aspect of the invention is that the fatigue, stress and sleep aids are used in the privacy of the employee's home and the employer does not have to know how much or little the employee has to use the tools to come to work Aware, Awake and Alert, ready to work at peak performance.
A further embodiment where a suitable trained professional provides to managers, supervisors or other designated staff, training in the administration and use of the systems individual components for reducing employee stress and fatigue, where a second component of the program consists of individual employee stress and fatigue reduction systems in which some if not all components are multicultural friendly where the components are but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep aid such as a relaxation audio CD, a personal or group audiovisual training session preferably with a suitably trained instructor using a prerecorded audiovisual instruction program presented in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress where the bulletins, audio stress and sleep aid, audiovisual training and training booklet maybe provided in any suitable method or format for reproduction and use by the managers and individual employees using the system.
Another embodiment where a private individual receives a program from a private source such as a purchase from an authorized distributor, a system to resolve stress, fatigue and sleep based presenteeism that comprises as a minimum of education about stress, fatigue and the use of stress and sleep aids often in combination with an education training workbook with a personalized fatigue, stress and sleep integration plan in combination with another module which consists of at least a stress and sleep aid and relaxation tool.
In one aspect of the invention an individual uses a personal stress and fatigue reduction system without involvement from another individual. This system consists as a minimum of but not limited to audiovisual training and a stress and sleep aid such as a relaxation audio CD. The audiovisual training may be given by any method that provides a means of visually displaying images of appropriate quality combined with suitable audio reproduction, such as but not limited a DVD recording, VHS tape, audiovisual files downloaded over a computer network.
The stress and sleep aid is often provided as a CD but any method of recording and playing back the audio file is acceptable such as but not limited to an MP3 file, internet downloaded audio file, broadcast over a cable TV network, as a signal embedded on an RF signal.
Another embodiment of a personal stress and fatigue reduction system consists of but not limited to a stress and sleep aid such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress. The audio stress and sleep aid, audiovisual training and training booklet may be provided in any suitable method or format for reproduction and use by the user of the system.
In yet a further embodiment of a personal stress and fatigue reduction system consists of but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep aid such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with a printed education work book that contains as part of its content a personal self assessment profile and plan for sleep and stress.
The bulletins, audio stress and sleep aid, audiovisual training and education work book maybe provided in any suitable method or format for reproduction and use by the user of the system.
A further embodiment of a personal stress and fatigue reduction system consists of some if not all components being multicultural friendly where the components are but not limited to a set of printed bulletins that explain the how and why of understanding people (stress and anger management component) a stress and sleep aid such as a relaxation audio CD, an audiovisual training recording such as a DVD in combination with an education work book that contains as part of its content a personal self assessment profile and plan for sleep, fatigue and stress. The bulletins, audio stress and sleep aid, audiovisual training and training booklet maybe provided in any suitable method or format for reproduction and use by the user of the system.
BRIEF DESCRIPTION OF THE DRAWINGS
Embodiments of the present invention will now be described, by way of example only, with reference to the attached Figures, wherein:
Figure 1 represents prior art where an employee suffering from tiredness and stress had to seek medical help outside the company;
Figure 2 is a block diagram depicting a Corporate Sleep Plan including an employee module stage 1 and management module, stage 2 in accordance with an embodiment of the invention;
Figure 3 is a flow diagram of a process for use within a Management Module of a corporate sleep plan in accordance with an embedment of the invention.
DETAILED DESCRIPTION OF THE INVENTION
FIGURE 2 represents a block diagram of one preferred embodiment of the invention, showing the employee module, represented as STAGE 1 above the dashed line reference 204 and the management module represented by STAGE 2 below the dashed line reference 204. Reference 200 represents the start of a Corporate Sleep Plan, which may consist of a partially deployed STAGE 1 or a fully deployed STAGE 1 in conjunction with STAGE 2. Reference 202 represents that all new employees would start at the beginning of STAGE 1 and progress to STAGE 2 if the corporate sleep plan is defined as using both STAGES. Reference 201 represents an employee education component, where in-depth information is provided about stress, fatigue and sleep and how to properly use the Stress, Sleep and Relaxation tool 203. The education component 201 often contains an education-training workbook used by the employee to develop his or her personalized fatigue, stress and sleep integration plan. Reference 203 is the 1.
Multicultural friendly stress and sleep aid and 2. Relaxation tool used by the employee to reduce stress and improve their quality and quantity of sleep. Often the stress and sleep aid and relaxation tools are an audio file, provided in a convenient means for the employee to listen too, for example an audio CD and player, MP3 file and player, audiovisual DVD etc., that the employee uses to relax, release stress, fall to or return to sleep. STAGE 1 represents a module where the employee is self-regulating, which gives them the capability to take control of their level of stress, fatigue and sleep. STAGE
1 may be provided to a select number of employees as required or to all as deemed necessary to meet the definition of the employers sleep plan. Should the employer decide to enter into a Sleep Plan that includes STAGE 2 then all employees should have already been through STAGE 1. Another application of STAGE 1 is for use by individuals who receive the module, from a source other than an employer, for example their medical doctor, counselor etc., where the individual is self-regulating and able to take control of their level of stress, fatigue and sleep patterns. STAGE 1 forms a complete module often referred as Stress to Rest and the module may be provided to the families, to reduce the home based stress component of an employee.
STAGE 2 below the line reference 204, is made up of modules represented by reference numbers 205, 206, 207 and 208. Module referenced by 205 is continuing education for stress and anger reduction and is a systematic step by step process to turn a stressed worker into an employers best worker through the utilization of value selections via the personal process of experience through observation balanced by instincts, intuition or gut response. This module is often comprised of a number of documents often referred to as bulletins, provided to the employee in a printed page or electronic format, such as e-mail, computer file etc. where the major categories typically are topics such as attitudes, negative thinking, social etiquette, ideas to solve difficult situations at home or work, facing your reality, levity/kindness and detachment. All employees are then reviewed with decision, reference 208, as to whether they are management and should be given an additional module reference 206 or an employee who would then have had their training completed. The management-training module, reference 206, represents the training received by management, supervisors or other designated staff. The training is typically given by an individual who is specific trained for this purpose and consists of many handouts and audiovisual aids.
The Management training contains the full employee instruction STAGE 1, as the implementation methodology, explanation about its use and operation and finally most import of all the enforcement and positive reinforcement procedures of the Corporate Sleep Plan with the employees. The management, supervisor and other designated staff is given a specific tool set that includes a set of bulletins, often similar to module reference 205, that are used to help an employee who is having specific human interaction problems with co-workers. These bulletins provide the how and why of understanding people. Often the stress caused by a specific co-worker interaction problem is resolved when the employee is assisted to understand the circumstance. The purpose of STAGE 2 is to impress the need of employees to meet the Corporate Sleep Plan requirements often containing a zero tolerance for work place presenteeism caused by fatigue, stress or sleep problems with STAGE 2 often containing disciplinary and resolution solutions which are used to ensure full employee compliance.
FIGURE 3 represents a detail problem resolution system of the preferred embodiment and provides a detail logic flow used by management, supervisors or other designated employees for the enforcement/maintenance of the system used by employees to reduce stress and fatigue and improve sleep. Reference 300 represents a special condition where the stress, fatigue, sleep and bulletin tools are ineffective in reducing an employee's level of fatigue or stress requiring special medical assessment by appropriate outside Medical Professions to resolve the problem.
301 represent the starting point of a situation requiring remedial action where a trained employee continues to have signs of stress of fatigue at work, often observed through supervision performance measurements such as quality or quantity of work output when compared against their peers, or other tools the employer may use to measure employee productivity. 302 is a decision point, where it is determined if the employee is using the stress, fatigue and sleep aids, if they are then proceed to decision box reference 303. If they are not using the system and refuse to use the system, reference 305-decision box, then they require disciplinary action, represented by reference 304 box.
If the employee is not a habitual repeat offender then the manager or supervisor should review the bulletins for one that may assist the employee in resolving their problem, shown by reference 307.
Following a review of any relevant bulletins the manager or supervisor then reinforces the need, represented by reference 309 for the employee to use the system, retrain as required and continue to closely monitor their progress and exits the resolution system at reference 311, DONE box. Decision box represented by reference number 303 is used to determine if the employee has need of some form of medical intervention reference 300, specifically if their problem remains and their appears to be no relationship with anything to do within the work place. If decision reference 303 has a component that is related to work then the manger or supervisor should review the bulletins for any relevant situations represented by box reference 308. After that they proceed to process box represented by reference 308, to review the employee work/job assignments, co-worker interactions, retrain them in the stress, fatigue and sleep aid and program. Then the manager or supervisor has to make a decision reference 310, where if the problem appears to not be fixed then the employee is recommended to see outside medical consultation about their ongoing problem. If it is determined the problem is resolved then the process proceeds to reference 311, DONE and the process is complete.
Although the invention has been described in connection with a preferred embodiment, it should be understood that various modifications, additions and alterations may be made to the invention by one skilled in the art without departing from the spirit and scope of the invention as defined in the appended claims.
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Claims (20)
1 WHAT IS CLAIMED IS:
1. A corporate employee tool set used to resolve anger, stress and sleep based presenteeism in employees comprising;
- a stress reduction sleep tool; and - education training audio recording with a workbook and self assessment questionnaire; and - anger management, stress reduction and communication skills education training book; and - personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement.
1. A corporate employee tool set used to resolve anger, stress and sleep based presenteeism in employees comprising;
- a stress reduction sleep tool; and - education training audio recording with a workbook and self assessment questionnaire; and - anger management, stress reduction and communication skills education training book; and - personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement.
2. The corporate employee tool set as in claim 1 wherein the sleep reduction sleep tool is a non-medical aid to manage personal levels of anger, stress and fatigue.
3. The system as in claim 2 wherein the non-medical aid is a relaxation recording.
4. The system as in claim 3 wherein the recording is provided on audio cassette, CD, DVD, or electronic file.
5. The corporate employee tool set as in claim 1 wherein the educational training audio recording is provided on audio cassette, CD, DVD, or electronic file.
6. The corporate employee tool set as in claim 1 wherein the educational training audio recording and work book is provided as an electronic file.
7. The corporate employee tool set as in claim 1 wherein the educational training and work book is provided to the employee through a company training session.
8. The corporate employee tool set as in claim 1 wherein the anger management, stress reduction and communication skills education training book is provided as a set of individual communications, each of which cover a single topic and are provided on a routine basis.
9. The corporate employee tool set as in claim 8 wherein the set of individual communications each of which cover a single topic and are provided on a routine basis as an electronic file.
10. The corporate employee tool set as in claim 1 wherein the personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement is provided as an electronic file.
11. The corporate employee tool set as in claim 1 wherein the employee tool set is used by an individual, government department or other organization of individuals to resolve anger, stress and sleep based presenteeism.
12. A corporate tool set used to resolve anger, stress and sleep based presenteeism in employees comprising;
- a senior management tool set; and - an middle management and supervisor tool set; and - an employee tool set.
- a senior management tool set; and - an middle management and supervisor tool set; and - an employee tool set.
13. A corporate tool set as in claim 12 wherein the senior management tool set is comprising;
- a employment agreement repair tool; and - a tool used to select which tools to provide to middle management and supervisors; and - a tool used to select which tools to provide to all employees.
- a employment agreement repair tool; and - a tool used to select which tools to provide to middle management and supervisors; and - a tool used to select which tools to provide to all employees.
14. A corporate tool set as in claim 12 wherein the middle management and supervisor tool set is comprising;
- an management interactive employee compliance to zero presenteeism monitoring tool; and - continuing experiential education tool that reduces employee stress, educates about methods for dealing with difficult people and improves employee communication skills; and - a tool comprising a set of remedial solutions to worker noncompliance.
- an management interactive employee compliance to zero presenteeism monitoring tool; and - continuing experiential education tool that reduces employee stress, educates about methods for dealing with difficult people and improves employee communication skills; and - a tool comprising a set of remedial solutions to worker noncompliance.
15. A corporate tool set as in claim 12 wherein the employee tool set is comprising;
- a stress reduction sleep tool; and - education training audio recording with a workbook and self assessment questionnaire; and - anger management, stress reduction and communication skills education training book; and - personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement.
- a stress reduction sleep tool; and - education training audio recording with a workbook and self assessment questionnaire; and - anger management, stress reduction and communication skills education training book; and - personal analysis profile and resolution plan for anger management, stress reduction and sleep improvement.
16. The corporate employee tool set as in claim 12 wherein the corporate tool set is used by a government department or other organization of individuals to resolve anger, stress and sleep based presenteeism.
17. A corporate tool set as in claim 13 wherein the senior management tool set includes a Zero Presenteeism Corporate Sleep Plan.
18. A corporate tool set as in claim 14 wherein the middle management and supervisor tool set includes an actigraph personal monitoring device used to record individual employee levels of fatigue at work and quantity of sleep received while off work for comparison against company guidelines.
19. A corporate tool set as in claim 14 wherein the middle management and supervisor tool set includes training on the Zero Presenteeism Corporate Sleep Plan.
20. A corporate tool set as in claim 14 wherein the middle management and supervisor tool set includes a training on monitoring methods to use for determining degree of use and effectiveness of the employee tool set.
Priority Applications (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CA 2578855 CA2578855A1 (en) | 2007-02-15 | 2007-02-15 | Management assistance program to resolve stress, sleep and fatigue based presenteeism |
| CA 2621318 CA2621318A1 (en) | 2007-02-15 | 2008-02-14 | Resolution of workplace presenteeism |
| PCT/CA2008/000294 WO2008098369A1 (en) | 2007-02-15 | 2008-02-14 | Resolution of workplace presenteeism |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CA 2578855 CA2578855A1 (en) | 2007-02-15 | 2007-02-15 | Management assistance program to resolve stress, sleep and fatigue based presenteeism |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA2578855A1 true CA2578855A1 (en) | 2008-08-15 |
Family
ID=39687880
Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA 2578855 Abandoned CA2578855A1 (en) | 2007-02-15 | 2007-02-15 | Management assistance program to resolve stress, sleep and fatigue based presenteeism |
| CA 2621318 Abandoned CA2621318A1 (en) | 2007-02-15 | 2008-02-14 | Resolution of workplace presenteeism |
Family Applications After (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA 2621318 Abandoned CA2621318A1 (en) | 2007-02-15 | 2008-02-14 | Resolution of workplace presenteeism |
Country Status (2)
| Country | Link |
|---|---|
| CA (2) | CA2578855A1 (en) |
| WO (1) | WO2008098369A1 (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US11197633B2 (en) | 2013-10-09 | 2021-12-14 | Resmed Sensor Technologies Limited | Fatigue monitoring and management system |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JP6553935B2 (en) * | 2015-04-28 | 2019-07-31 | 株式会社ラフール | Human resources risk management system |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CA2399702A1 (en) * | 2000-02-09 | 2001-08-16 | Stephen A. Rappaport | Method and apparatus for analysis |
| US20050095628A1 (en) * | 2003-09-12 | 2005-05-05 | Krempin David W. | Program for regulating health conditions |
-
2007
- 2007-02-15 CA CA 2578855 patent/CA2578855A1/en not_active Abandoned
-
2008
- 2008-02-14 WO PCT/CA2008/000294 patent/WO2008098369A1/en active Application Filing
- 2008-02-14 CA CA 2621318 patent/CA2621318A1/en not_active Abandoned
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US11197633B2 (en) | 2013-10-09 | 2021-12-14 | Resmed Sensor Technologies Limited | Fatigue monitoring and management system |
| US12070325B2 (en) | 2013-10-09 | 2024-08-27 | Resmed Sensor Technologies Limited | Fatigue monitoring and management system |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2008098369A1 (en) | 2008-08-21 |
| CA2621318A1 (en) | 2008-08-15 |
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