CA2597142A1 - Methode et systeme d'assistance-annuaire - Google Patents

Methode et systeme d'assistance-annuaire Download PDF

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Publication number
CA2597142A1
CA2597142A1 CA002597142A CA2597142A CA2597142A1 CA 2597142 A1 CA2597142 A1 CA 2597142A1 CA 002597142 A CA002597142 A CA 002597142A CA 2597142 A CA2597142 A CA 2597142A CA 2597142 A1 CA2597142 A1 CA 2597142A1
Authority
CA
Canada
Prior art keywords
customer
directory assistance
operator
telephone number
page
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002597142A
Other languages
English (en)
Other versions
CA2597142C (fr
Inventor
Patrick M. Cox
Adrian P. Powell
Paul W. Filliger
Michael A. Kepler
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Grape Technology Group Inc
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US08/552,222 external-priority patent/US5797092A/en
Priority claimed from US08/620,374 external-priority patent/US5873032A/en
Application filed by Individual filed Critical Individual
Priority claimed from CA002178402A external-priority patent/CA2178402C/fr
Publication of CA2597142A1 publication Critical patent/CA2597142A1/fr
Application granted granted Critical
Publication of CA2597142C publication Critical patent/CA2597142C/fr
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H04M3/4935—Connection initiated by DAS system
CA2597142A 1995-07-06 1996-06-06 Methode et systeme d'assistance-annuaire Expired - Fee Related CA2597142C (fr)

Applications Claiming Priority (7)

Application Number Priority Date Filing Date Title
US49890095A 1995-07-06 1995-07-06
US08/498,900 1995-07-06
US08/552,222 US5797092A (en) 1994-04-28 1995-11-02 Method for monitoring the connection between the subscriber and the destination telephone and providing directory assistance upon detection of predetermined tone
US08/552,222 1995-11-02
US08/620,374 US5873032A (en) 1994-04-28 1996-03-22 Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page
US08/620,374 1996-03-22
CA002178402A CA2178402C (fr) 1995-07-06 1996-06-06 Methode et systeme d'assistance-annuaire

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
CA002178402A Division CA2178402C (fr) 1995-07-06 1996-06-06 Methode et systeme d'assistance-annuaire

Publications (2)

Publication Number Publication Date
CA2597142A1 true CA2597142A1 (fr) 1997-01-07
CA2597142C CA2597142C (fr) 2012-01-31

Family

ID=38663533

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2597142A Expired - Fee Related CA2597142C (fr) 1995-07-06 1996-06-06 Methode et systeme d'assistance-annuaire

Country Status (1)

Country Link
CA (1) CA2597142C (fr)

Also Published As

Publication number Publication date
CA2597142C (fr) 2012-01-31

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Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed

Effective date: 20130606

MKLA Lapsed

Effective date: 20130606