CA2546068A1 - Methode et systeme de gestion de telecommunications - Google Patents
Methode et systeme de gestion de telecommunications Download PDFInfo
- Publication number
- CA2546068A1 CA2546068A1 CA002546068A CA2546068A CA2546068A1 CA 2546068 A1 CA2546068 A1 CA 2546068A1 CA 002546068 A CA002546068 A CA 002546068A CA 2546068 A CA2546068 A CA 2546068A CA 2546068 A1 CA2546068 A1 CA 2546068A1
- Authority
- CA
- Canada
- Prior art keywords
- user
- rules
- call
- communication
- context
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
- 238000000034 method Methods 0.000 title claims abstract description 48
- 238000004891 communication Methods 0.000 claims abstract description 95
- 230000000694 effects Effects 0.000 claims description 20
- 230000008859 change Effects 0.000 claims description 13
- 230000001413 cellular effect Effects 0.000 claims description 7
- 238000004422 calculation algorithm Methods 0.000 claims description 5
- 238000012545 processing Methods 0.000 claims description 4
- 230000004044 response Effects 0.000 claims description 4
- 238000001514 detection method Methods 0.000 claims description 3
- 230000036651 mood Effects 0.000 claims description 3
- 238000010586 diagram Methods 0.000 description 18
- 230000008569 process Effects 0.000 description 16
- 239000000047 product Substances 0.000 description 14
- 230000009471 action Effects 0.000 description 13
- 238000007726 management method Methods 0.000 description 11
- 238000004458 analytical method Methods 0.000 description 8
- 238000005516 engineering process Methods 0.000 description 7
- 230000010354 integration Effects 0.000 description 7
- 238000011161 development Methods 0.000 description 6
- 230000018109 developmental process Effects 0.000 description 6
- 230000006399 behavior Effects 0.000 description 5
- 238000003490 calendering Methods 0.000 description 5
- 230000001965 increasing effect Effects 0.000 description 5
- HEFNNWSXXWATRW-UHFFFAOYSA-N Ibuprofen Chemical compound CC(C)CC1=CC=C(C(C)C(O)=O)C=C1 HEFNNWSXXWATRW-UHFFFAOYSA-N 0.000 description 4
- 230000008901 benefit Effects 0.000 description 4
- 239000000969 carrier Substances 0.000 description 4
- 239000003795 chemical substances by application Substances 0.000 description 4
- 230000007423 decrease Effects 0.000 description 4
- 230000000977 initiatory effect Effects 0.000 description 4
- 238000012544 monitoring process Methods 0.000 description 4
- 238000001914 filtration Methods 0.000 description 3
- 235000019580 granularity Nutrition 0.000 description 3
- 230000012010 growth Effects 0.000 description 3
- 230000006855 networking Effects 0.000 description 3
- 238000013473 artificial intelligence Methods 0.000 description 2
- 230000005540 biological transmission Effects 0.000 description 2
- 239000000945 filler Substances 0.000 description 2
- 230000003993 interaction Effects 0.000 description 2
- 238000004519 manufacturing process Methods 0.000 description 2
- 238000013507 mapping Methods 0.000 description 2
- 230000007246 mechanism Effects 0.000 description 2
- 230000008520 organization Effects 0.000 description 2
- 230000036961 partial effect Effects 0.000 description 2
- 230000011218 segmentation Effects 0.000 description 2
- 238000010408 sweeping Methods 0.000 description 2
- LQIAZOCLNBBZQK-UHFFFAOYSA-N 1-(1,2-Diphosphanylethyl)pyrrolidin-2-one Chemical compound PCC(P)N1CCCC1=O LQIAZOCLNBBZQK-UHFFFAOYSA-N 0.000 description 1
- RZVAJINKPMORJF-UHFFFAOYSA-N Acetaminophen Chemical compound CC(=O)NC1=CC=C(O)C=C1 RZVAJINKPMORJF-UHFFFAOYSA-N 0.000 description 1
- 101100189471 Mus musculus Pbx1 gene Proteins 0.000 description 1
- 238000004220 aggregation Methods 0.000 description 1
- 238000013459 approach Methods 0.000 description 1
- 238000013528 artificial neural network Methods 0.000 description 1
- 238000012550 audit Methods 0.000 description 1
- 239000006227 byproduct Substances 0.000 description 1
- 230000000295 complement effect Effects 0.000 description 1
- 238000004590 computer program Methods 0.000 description 1
- 238000005520 cutting process Methods 0.000 description 1
- 230000034994 death Effects 0.000 description 1
- 238000012217 deletion Methods 0.000 description 1
- 230000037430 deletion Effects 0.000 description 1
- 230000001419 dependent effect Effects 0.000 description 1
- 230000003831 deregulation Effects 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 230000009977 dual effect Effects 0.000 description 1
- 230000002708 enhancing effect Effects 0.000 description 1
- 230000007613 environmental effect Effects 0.000 description 1
- 238000011156 evaluation Methods 0.000 description 1
- 230000003203 everyday effect Effects 0.000 description 1
- 238000004880 explosion Methods 0.000 description 1
- 239000000284 extract Substances 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 230000006872 improvement Effects 0.000 description 1
- 238000009434 installation Methods 0.000 description 1
- 230000007774 longterm Effects 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000035755 proliferation Effects 0.000 description 1
- 230000009467 reduction Effects 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
- 239000000344 soap Substances 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
- 230000009466 transformation Effects 0.000 description 1
- 230000001131 transforming effect Effects 0.000 description 1
- 230000035899 viability Effects 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1096—Supplementary features, e.g. call forwarding or call holding
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/2866—Architectures; Arrangements
- H04L67/30—Profiles
- H04L67/306—User profiles
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/52—Network services specially adapted for the location of the user terminal
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/535—Tracking the activity of the user
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/54—Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2072—Schedules, e.g. personal calendars
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42085—Called party identification service
- H04M3/42102—Making use of the called party identifier
- H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42348—Location-based services which utilize the location information of a target
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Computer Hardware Design (AREA)
- General Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Multimedia (AREA)
- Telephonic Communication Services (AREA)
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CA002546068A CA2546068A1 (fr) | 2005-05-06 | 2006-05-08 | Methode et systeme de gestion de telecommunications |
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CA002506665A CA2506665A1 (fr) | 2005-05-06 | 2005-05-06 | Methode et systeme de gestion de telecommunication |
CA2,506,665 | 2005-05-06 | ||
CA002546068A CA2546068A1 (fr) | 2005-05-06 | 2006-05-08 | Methode et systeme de gestion de telecommunications |
Publications (1)
Publication Number | Publication Date |
---|---|
CA2546068A1 true CA2546068A1 (fr) | 2006-09-12 |
Family
ID=36998211
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002546068A Abandoned CA2546068A1 (fr) | 2005-05-06 | 2006-05-08 | Methode et systeme de gestion de telecommunications |
Country Status (1)
Country | Link |
---|---|
CA (1) | CA2546068A1 (fr) |
-
2006
- 2006-05-08 CA CA002546068A patent/CA2546068A1/fr not_active Abandoned
Similar Documents
Publication | Publication Date | Title |
---|---|---|
US20070047522A1 (en) | Method of and System for Telecommunication Management | |
US8693659B2 (en) | System and method for centralized presence management of local and remote users | |
KR101763973B1 (ko) | 동적 연락처 목록 관리 기법 | |
KR100914347B1 (ko) | 발신자 식별 획득 및 결정을 위한 방법, 컴퓨터 판독가능 매체, 이동 단말 및 시스템 | |
US8654958B2 (en) | Managing call forwarding profiles | |
US8781094B2 (en) | Contextual call routing by calling party specified information through called party specified form | |
US20040199580A1 (en) | Method and apparatus for dynamic audio and Web conference scheduling, bridging, synchronization, and management | |
KR101223882B1 (ko) | 클라우드 커뮤니케이션용 멀티-레이어 스택 플랫폼 | |
US20100175000A1 (en) | Dynamically creating and managing alternate contacts list | |
US20040083282A1 (en) | Multimedia communication system | |
US20050141479A1 (en) | Presence-based routing in a communications network environment | |
US20070206566A1 (en) | Adaptive phonebook database supporting communications between multiple users and devices | |
US8594296B2 (en) | Multimodal callback tagging | |
JP2004350291A (ja) | 拡張テレフォニーコンピュータユーザインタフェース | |
WO2004054346A2 (fr) | Traitement dynamique dependant de l'etat de l'utilisateur | |
US8117201B2 (en) | Pre-populated and administrator defined groups in contacts lists | |
US20090181657A1 (en) | Merging call notifications in cross ringing systems | |
US20190260877A1 (en) | Centralized crm and call routing service for multiple enterprises | |
KR20120027231A (ko) | 다중모드 대화 파킹 및 검색 | |
CA2545987A1 (fr) | Methode et systeme de gestion des presences en telecommunications | |
US20050198147A1 (en) | Instant messaging using telephone sets | |
US8264990B2 (en) | Using consultation call to transfer call across endpoints | |
US20070274499A1 (en) | Intelligent ring, tone or announcement searching, pickup and forwarding in a mixed VoIP and telephony network | |
EP1509031A1 (fr) | Système et procédé d'acheminement intelligent des appels téléphoniques | |
US20020178270A1 (en) | Communications services controller |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
FZDE | Discontinued |