CA2254258A1 - Telecommande de la logique de service fondee sur des installations d'abonnes - Google Patents

Telecommande de la logique de service fondee sur des installations d'abonnes Download PDF

Info

Publication number
CA2254258A1
CA2254258A1 CA002254258A CA2254258A CA2254258A1 CA 2254258 A1 CA2254258 A1 CA 2254258A1 CA 002254258 A CA002254258 A CA 002254258A CA 2254258 A CA2254258 A CA 2254258A CA 2254258 A1 CA2254258 A1 CA 2254258A1
Authority
CA
Canada
Prior art keywords
terminal
service logic
customer
call
script
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
CA002254258A
Other languages
English (en)
Inventor
Sandro Cianci
Eric Lauzon
Brian Buckler
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nortel Networks Ltd
Original Assignee
Nortel Networks Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nortel Networks Corp filed Critical Nortel Networks Corp
Priority to CA002254258A priority Critical patent/CA2254258A1/fr
Publication of CA2254258A1 publication Critical patent/CA2254258A1/fr
Priority to US10/856,163 priority patent/US7933396B2/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/42178—Administration or customisation of services by downloading data to substation equipment
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H04L51/18—Commands or executable codes
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
    • H04M1/2471—Configurable and interactive telephone terminals with subscriber controlled features modifications, e.g. with ADSI capability [Analog Display Services Interface]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4563—Voicemail monitoring during recording
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42042—Notifying the called party of information on the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/4872—Non-interactive information services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
CA002254258A 1998-11-18 1998-11-18 Telecommande de la logique de service fondee sur des installations d'abonnes Abandoned CA2254258A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CA002254258A CA2254258A1 (fr) 1998-11-18 1998-11-18 Telecommande de la logique de service fondee sur des installations d'abonnes
US10/856,163 US7933396B2 (en) 1998-11-18 2004-05-28 Remote control of CPE-based service logic

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CA002254258A CA2254258A1 (fr) 1998-11-18 1998-11-18 Telecommande de la logique de service fondee sur des installations d'abonnes

Publications (1)

Publication Number Publication Date
CA2254258A1 true CA2254258A1 (fr) 2000-05-18

Family

ID=29425667

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002254258A Abandoned CA2254258A1 (fr) 1998-11-18 1998-11-18 Telecommande de la logique de service fondee sur des installations d'abonnes

Country Status (1)

Country Link
CA (1) CA2254258A1 (fr)

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Legal Events

Date Code Title Description
FZDE Dead