CA1219438A - Simulation system trainer - Google Patents
Simulation system trainerInfo
- Publication number
- CA1219438A CA1219438A CA000455787A CA455787A CA1219438A CA 1219438 A CA1219438 A CA 1219438A CA 000455787 A CA000455787 A CA 000455787A CA 455787 A CA455787 A CA 455787A CA 1219438 A CA1219438 A CA 1219438A
- Authority
- CA
- Canada
- Prior art keywords
- dialogue
- audio
- trainee
- personality
- interactive
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired
Links
Classifications
-
- A—HUMAN NECESSITIES
- A61—MEDICAL OR VETERINARY SCIENCE; HYGIENE
- A61B—DIAGNOSIS; SURGERY; IDENTIFICATION
- A61B5/00—Measuring for diagnostic purposes; Identification of persons
- A61B5/16—Devices for psychotechnics; Testing reaction times ; Devices for evaluating the psychological state
- A61B5/167—Personality evaluation
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- Electrically Operated Instructional Devices (AREA)
Abstract
ABSTRACT
A method and system for teaching interpersonal communication skills and related information by a series of programmed steps involving: first, study by a trainee of a pre-recorded role model demonstra-tion of the skill to be learned; and secondly, the verbal interaction by the trainee with one or more audio-visually displayed target personalities, and the recording of both sides of the dialogue for subsequent review, critique, and re-recording if deemed necessary.
The simulation system trainer comprises a carrel type study station having videotape recorders, tele-vision receivers, a television camera, a control panel and accessory lighting.
A method and system for teaching interpersonal communication skills and related information by a series of programmed steps involving: first, study by a trainee of a pre-recorded role model demonstra-tion of the skill to be learned; and secondly, the verbal interaction by the trainee with one or more audio-visually displayed target personalities, and the recording of both sides of the dialogue for subsequent review, critique, and re-recording if deemed necessary.
The simulation system trainer comprises a carrel type study station having videotape recorders, tele-vision receivers, a television camera, a control panel and accessory lighting.
Description
SII~U~ATIo~ SYSTEIiq TRAIrlE~
FIELD OF THE INVErTTIOI~
. _ _ _ The invention relates to a method and system for effecting behavior modificatisn with regard to specific skill areas and, more particularly, to a method and system for teaching and reinforcing s~ills acquisition by i~eans of audio-visual comparztive associations.
~ACKGP~OUN~ OF TH~ INVENTION
In recent years a great deal of interest has been shown in the provision of in~eractive self-teaching devices. Combined audio and visua r~es-entztion devices, videotape recording and playbac:~
sys~ems under computerized progrzm~ing and direction have been developed.
Although such devices are capable of presentin~
nformation in both text and audio-visuzl formzts, and can by the computer test the student's .~astery of a given body of information, they are not capable of tezching and testing his/her ability to verbaliz~
~iliS information in typical situations. This àefic-iency had to be addressed by live role plays bet-~ee .
FIELD OF THE INVErTTIOI~
. _ _ _ The invention relates to a method and system for effecting behavior modificatisn with regard to specific skill areas and, more particularly, to a method and system for teaching and reinforcing s~ills acquisition by i~eans of audio-visual comparztive associations.
~ACKGP~OUN~ OF TH~ INVENTION
In recent years a great deal of interest has been shown in the provision of in~eractive self-teaching devices. Combined audio and visua r~es-entztion devices, videotape recording and playbac:~
sys~ems under computerized progrzm~ing and direction have been developed.
Although such devices are capable of presentin~
nformation in both text and audio-visuzl formzts, and can by the computer test the student's .~astery of a given body of information, they are not capable of tezching and testing his/her ability to verbaliz~
~iliS information in typical situations. This àefic-iency had to be addressed by live role plays bet-~ee .
2 1 ~ 19 ~38 the trainee an~ a.nother trainee or 2 supervisor.
However a serious difficulty or psychological imped-iment arose form the direct one-on-one rela~ionship an~ resulted in considerable reluctance on the part of supervisors to give the necessary time required for effective role play, as ~Jell as nervousness and insecurity on the part of the trzinee in an uncomfortable situation.
PP~IOR ART STATEMEI~T
A known method of teaching physical arts, such as dancing, is described in U.S. patent no. 49015,344 issued April 5, 1977 to Herbe-t ~ichaels et al.
According ~o the ~ethod disclosed in this patent, 2 camerc iS used to record an instructor performing before a mirror to demonstrate the ac~ion to be taught, and shows z view of his back and a view of his re-flection in ~he mirror. When the tape recordin~
is visually reproduced on an appropriate surface, an auxiliary pupil's mlrror disposed :edgewise, lets ~
practic'ng pupil see his o~n ima~e. Thus, the ~.ethod disclosed is one of demonstrating the physic21 arts from the perspective~ of a mirror image.
Other prior art patents of interest include:
U.S. patent nos. 4,094,079 issued June 13, 1978 to 9~B
Loyd G. Dorsett; 3,996,671 issued ~ec. 14, 1976 to Richard W. ~oster et al; 3,820,133 issued June 25, 1974 to Charles S. Adorney et al; 3,233,346 issued Feb. 8, 1966 to Sol Cornberg znd 3,401,469 issued Sept. 17, 1968 to John A. Shaver-et al.
These pa~ents are ~enticned 2s bein~ represen-tative of the prior art and other pertinent references m2y exist. None of the above cited patents are deemed to affect the patentability of the present clai~ed invention.
The present invention involves a novel comhin-ation of features combined in such a wzy as LO afford a very efficient, cost effective, solution to t:~e difficulties 2nd problems encountered with the prior art, as will become apparent cs the descriptîon proceeds.
For example, in contrast to the prior art, the present invention provides a beh2viorally oriented teaching method and system whereby, according to a preferred form or embodiment of the invention, an audio-visual demonstration of one or more accepta~le sample skill demonstration dialogues are presented between a role model(s) and a typical target ~erson-ality(ies), Y~ith the trainee's visual perspective -4~
being somewhat similar to that Gf the target persor,-alitv. In this manner, the trainee is cast in the role of an observer. When the trainee has complQte~
his/her study, and feels sufficiently prepared, he/she can actuate the trainer to reverse the ~oQel situation, and no~ display the target personality such that the trainee's visual perspective is thzt of the previcusly displayed role ~odel, i.e., facing +he target person-ality, for conducting practice dialogue interchanges with ~he audio-visually displayed target personality(ies).
The trainee's live responses to the target person?~lity may be selectively recorded to enable playback for self-criticism, compzrison and review according to a checklist in a coordinated, off-line workbook.
If, in ~he trainee's opinion, his/her pe~form2nce W2S unsatis~actory, or capable of improvemer.~, he/she can make another 2ttempt, and record the result - or as many attempts as are necessary to reach an accent-able sl~ill level.
In this manner the trainee is aide~ in developing an individual, flexible verbal presentation for different target personalities, problems and circum-stances, while substantially eli.minating the psychological impe~iments to learning encountered in t~le prior zrt.
However a serious difficulty or psychological imped-iment arose form the direct one-on-one rela~ionship an~ resulted in considerable reluctance on the part of supervisors to give the necessary time required for effective role play, as ~Jell as nervousness and insecurity on the part of the trzinee in an uncomfortable situation.
PP~IOR ART STATEMEI~T
A known method of teaching physical arts, such as dancing, is described in U.S. patent no. 49015,344 issued April 5, 1977 to Herbe-t ~ichaels et al.
According ~o the ~ethod disclosed in this patent, 2 camerc iS used to record an instructor performing before a mirror to demonstrate the ac~ion to be taught, and shows z view of his back and a view of his re-flection in ~he mirror. When the tape recordin~
is visually reproduced on an appropriate surface, an auxiliary pupil's mlrror disposed :edgewise, lets ~
practic'ng pupil see his o~n ima~e. Thus, the ~.ethod disclosed is one of demonstrating the physic21 arts from the perspective~ of a mirror image.
Other prior art patents of interest include:
U.S. patent nos. 4,094,079 issued June 13, 1978 to 9~B
Loyd G. Dorsett; 3,996,671 issued ~ec. 14, 1976 to Richard W. ~oster et al; 3,820,133 issued June 25, 1974 to Charles S. Adorney et al; 3,233,346 issued Feb. 8, 1966 to Sol Cornberg znd 3,401,469 issued Sept. 17, 1968 to John A. Shaver-et al.
These pa~ents are ~enticned 2s bein~ represen-tative of the prior art and other pertinent references m2y exist. None of the above cited patents are deemed to affect the patentability of the present clai~ed invention.
The present invention involves a novel comhin-ation of features combined in such a wzy as LO afford a very efficient, cost effective, solution to t:~e difficulties 2nd problems encountered with the prior art, as will become apparent cs the descriptîon proceeds.
For example, in contrast to the prior art, the present invention provides a beh2viorally oriented teaching method and system whereby, according to a preferred form or embodiment of the invention, an audio-visual demonstration of one or more accepta~le sample skill demonstration dialogues are presented between a role model(s) and a typical target ~erson-ality(ies), Y~ith the trainee's visual perspective -4~
being somewhat similar to that Gf the target persor,-alitv. In this manner, the trainee is cast in the role of an observer. When the trainee has complQte~
his/her study, and feels sufficiently prepared, he/she can actuate the trainer to reverse the ~oQel situation, and no~ display the target personality such that the trainee's visual perspective is thzt of the previcusly displayed role ~odel, i.e., facing +he target person-ality, for conducting practice dialogue interchanges with ~he audio-visually displayed target personality(ies).
The trainee's live responses to the target person?~lity may be selectively recorded to enable playback for self-criticism, compzrison and review according to a checklist in a coordinated, off-line workbook.
If, in ~he trainee's opinion, his/her pe~form2nce W2S unsatis~actory, or capable of improvemer.~, he/she can make another 2ttempt, and record the result - or as many attempts as are necessary to reach an accent-able sl~ill level.
In this manner the trainee is aide~ in developing an individual, flexible verbal presentation for different target personalities, problems and circum-stances, while substantially eli.minating the psychological impe~iments to learning encountered in t~le prior zrt.
3~3 SUMMAR~ OF THE INVENTION
Various aspects of the invention are as follows:
An interactive behavior modification training system for teaching specific i.nterpersonal communica-tion skills~ comprising:
means for presenting a pre-recorded audio-visual dialogue between a role model and a second personality;
means for selectively controlling the presenting means to effect a presentation only of the pre-recorded audio-visual dialogue portion of said second personal-ity;
means or selectively recording ~ive interactive dialogue of a third personality with the displayed pre-recorded audio-visual dialogue of said second personal-ity; and means for selectively presenting both the recorded audio-visual interactive dialc,gues of said second personality and said third personality.
A system for the dissemir.ation of information to and behavior modification of an individual, the combi-nation comprising:
aud;o-video display means;
a pre-recorded audio-video subject means for being presented by said audio-video display means ~9 ~3I~
said subject means including a first simulated host-narrator dialogue for exp].aining the system and pro-gram7 a second simulated audio-video dialogue between a role model and a tar~et personality visually dis-played from a first perspective~ a third simulatedaudio~visual di.alogue of said target personality's audio subject content portion of the second simulated dialogue while displaying said target personality from a second visual per~spective:
audio-visaal recording mean~: for selectively recording said individua:l while being in interactive dialogue with said third simulated audio-video dial-ogue of said target personality; and printed information means corresponding to one or more predetermined portions of said pre-recorded audio-video subject mean~ for be~ng reviewable by said individual.
A system for the disseminatlon of information to and behavior modificat:ion of a trainee, the combination comprising:
at least one pre-recorded audio-video tape mea..ls with dialogue thereon containing a selected subject~ matter informati.on and having a format generally comprising a narrator for explaining the 1~19 ~3~3 program steps and unction, an interactive dialogue between a role model in facial perspective and a first target personality in a back or side view perspective, said first target personality being recorded in facial perspective view with an audio dialogue similar to the interactive dialogue without said role model's portion thereof, a second target personality being recorded from a facial perspective in dialogue directed generally to said selected sub~ect matter information, and said narrator being again ~corded in dialogue for emphasizing predeter-mined specifics oE the selected subject matter information;
an audio-video trainer means having a housing including a central body and a first and a second door member each pivotally mounted to a respective corner portion of said central body and being dis~
posable to an open disposition for forming a carrel type study station~ said central body contains a first and second video display device and a first and a second videotape recorder each being opera-tively connected with a respective one of said video display devices, said first door member having a first storage alcove for receiving said tape means 9 ~3~3 ~ 8-therein for storage and a first illumination source means r said second door member having a second storage alcove containing an outwardly pivotally mounted camera therein and a third storage alcove and a second illumination source means, said video camera being operatively connected with said second video tape recorder;
an audio-video tape means operatively insert-able into said second videotape recorder;
a control keyhoard means operatively connect-ed with said audio-video trainer for selective control thereof by the trainee; and a workbook containing predetermined instruc-tions and commentary concerning said selected subject matter information reviewable by the trainee;
where~y the trainee can selecti~ely review each portion o~ said pre-recorded audio-video tape means sub~ect matter infor~ation and a correspond-ing workbook instruction and commentary pertainingthereto, and can selectively record hisJher inter-active aud-.o-video dialogue with said first and second`taryet personalities sequentially displayed on said first video display device, for later review and comparison with or without display of ~l -8a-respective first and second target personality interacted in dialogue with the trainee being again and correspondingly displayed on said first video dispiay device.
A method of teaching verbal behavior and interpersonal communicative skills to a trainee, comprising:
audio-v.isual displaying a pre-recorded inter-active dialogue between a role model and a target perssnality ~o enable the trainee to obser~e the interactive dialogue;
enabliny the trainee to selectively ra~iew commentary generally pertaining to said interactive dialogue;
audio-~isual displaying the interactive dialogue portion of said target personality without the interactive dialogue portion of said role model being integrated therewith;
enabling the trainee to selectively review commentary generally pertaining to the interactive dialogue portion of said target personality;
enabling the trainee to practice his~her own interactive dialogue with the interactive dialogue por-:ion of said target personality being audio-visually displayed, whereby the trainee is cast ~ 1L9'~38 ~ -8b~
generally in role substitution for said role model;
enabling -the t.rainee to selectively review commentary generally pertaining to his~her inter-active dialogue;
recording the trainee while in interactive dialogue with the interactive dialogue portion of said target personality;
audio-visual displaying the interactive dialogue portion of said target personality and the re-orded interactive dialogue of the trainee in correlative association;
e~abling the trainee to selectively review commentary generally pertaining to his~her inter-active dialogue, audio-visual displaying an interactable dialo~ue of a second target personality;
enabling the trainee to review commentary generally pertaining to the interactable dialogue of said second target personality;
enabling the trainee to practice developing hisJher own interactive dialogue with the inter~
actable dialogue of said second target personality;
recording the trainee while in interactive dialogue with the displayed interactable dialogue of said second personality;
~ 8c-audio~visual displaying the interactable dialogue of said second target personality and the recorded interactive dialogue of the trainee in correlative association ~or review by the trainee;
enabling the trainee to review commentary generally pertaining to his~her recorded interactive dialogue with said second target personality; and reviewing a selected recorded interactive dialogue of the trainee with a supervisor.
An interacti~e behavior modification training system for teaching specific interpersonal communi-cation skills comprising:
means for presenting a pre-recorded audio dialogue between a role model and a second personal-ity;
means for selectively controlling the present-ing means to effect a presentation only of the pre-recorded audio dialogue portion of said second personality, means for selectively recording live inter-active dialogue of a third personality with the displayed pre-recorded audio dialogue of said second personality; and means ~or selectively presenting bo-th recorded audio interacti~e dialogues of said second personal-ity and said third personality.
~9 ~ 8d-Accordingly~ it is an object of an aspect of the present invention to provide a method and system for teaching interpersonal communication skills and related information.
An object of an aspect of the present invention is to provide a method and system for effec~ing behavior modific~tion to predetermined standards, An object of an aspect of the present invention is to provide a method and system for teaching and/or reinforcing skills acquisition by means of audio-visual comparative association~ and subsequent live practice.
An object of an aspect of the present invention is to provide a method and system of self-instruction which eliminates the psychological impediment to learning generally encountered by a trainee when being trained via role play methods by hisJher supervisor or co-worker.
An object of an aspect of the present invention is to provide a method and system of learning whereby a student or jo~ trainee can review his~her audio-visual responses to a displayed personality for self-criticism according to a predetermined set of self-probing questions7 and record them if ~esired.
An object of an aspect of the present invention is to provide a method and system for simulating ~19~38 -8e-typical job situations and di~logue with problem personalities as these occux in everyday sales and management applications in business, thereby reducing the need for in-the~field ~on site actual contact) training by a co-worker.
An object of an aspect of the pxesent invention is to provide a met~od and system for audio-visual demonstration of acceptable supervisory manage-ment skills and for simulating interpexsonal dialogue with a supervisor trainee.
BRIEF DESCRIPTION OF THE DRAWINGS
Other objects and advantages of the present invention will be evident from the following detail-ed description when read in conjunction with the accompanying drawings which illustrate the pre~erred embodiments of the present invention. Similar refer-ence numerals refer to similar parts throughout.
Fig. 1 is a perspective view of the simulation system trainer according to the present invention;
Fig. 2a is a perspective representation of a pre-recorded host-narrator displayed on one of the monitors shown in Fig. l;
Fig. 2~ is a perspective side view of a trainee observing the displayed host-narrator;
34;38 Fig. ~a is a pers~ective representation of a prerecorded dialogue betv~een a role model and a first target personality: .
~ ig. 3b is z perspective side view of a ~rainee observing the displayed host-nzrrator;
Figs. 3c, 4c, 5c, 6c, and 7c zre pers~ective top views of z coordinated, off-line text or wDrk-book opened to the respective subject page corres-ponding ~o the training steps according to the inven--tion;
Fig. 4a-is a front facial perspective represen-tation of a first target personality being displayed on the monitor represented in Fig. 3a;
Fig. 4b is a perspective side view of a train-ee observing and/or in interactive dialogue ~ith the first target personality shown in Fig. 42;
Fi~. 5a is a front facizl perspective represen-tation of the first target personality's pc)rtion of the prerecorded dialogue depicted in Fig. 3a;
Fig. 5b is a perspective representation of the playback on a monitor shovm in Fig. 1 of the trainee's dialGgue recorded during the previous training step depicted in Fig. 4b;
Fig. 6a is a perspectiYe represen~atio~ of z second target personality bein~ displayed in dizlogue . ~
.. . .. . .-- ~. . . . . ---10~ 3 on 2 r,lonitor shown in Fig.li ~ ig. 6b is 2 perspective representation of z trainee observing and/or in interactive dialogue with the second target personality displzyed i~ Fig. 6a;
Fig.-7a is perspective re~resen~ation of the second target personality depicted in Fig. 6a in ~layback on -'he monitor;
Fig. 7b is 2 perspective representation of ~he playback on a monitor sho~n in Fig. 1 of the trainee's d_alogue recorded during the previous trainlng step depicted in Fig. 6b;
Fig. 8 is a perspective representation of the host-narrator concluding summary displayed on a monitor shown in Fi~. l;
Fig. 9 is 2 block diagram of a second embodiment of the si~.ulatlon syste~ trainer shown in ~i~. 1.
DESCRIPTIO~i OF THE PREFERRED
E..3QDIME.'~TS
~ eferring to the drawings in general and to Fig.1 in particular, sho~n therein and referred to by the general reference nu~ber 10 is a simulation syste~. trainer housed in an individual carrel type study station constructed in accordance with the preferred embodiment of the present invention. Th-e 9~38 simulation syste~, trainer 10 generally includes two audio-video tape recorder/playback units 11 and 12, two television receivers or monitors 13 and 14, a ~elevision camera 15, a switch control pznel or kt~yboard 16 and ac.cessory ligh~ing 17.
The carrel type study station 10 contains a main or central display unit 18, and two hinged door units 19 and 20. The door units 19 and 20 are dimensioned such that they may be folded or closed in juxtaposltion with the central display unit 18 to facilitate storage and transportation of the simulztion system tr~iner 10, while safeguarding its constituent co~partmentalized components.
The door units 19 and 20 each contaln compart-ments or alcoves for storing or mounting, fc- exa...ple, audic)-video tape c~ssettes 21-and a television camerz 15, respectively. The accessory ligh~ing 17 comprises a plurality of lights, for exzmple, mounteci on e ch of the door units 1~ znd 20.
A storage compzrtment 22 is providecl in one of the doors 20 lor receiving the detachable control ~nit 16. The camerz 15, which may comprise a conven-tion~l blzck and white or color camera may be hinged or pivot mounted (ntt shown) for ease of directing the lens and for swinging the camera 15 into stor~ge i- - - . .
~ -12- ~Z~9~3~
zlcove 23. In this manner, a self-contained relztive-ly compact and portable carrel type train~r or teach-ing machine is provided which is tr~nsportable fro~.
office-to-office, or from division-to-d vision of a multi-division company, thereby potentizlly reducing the costs of transportin~ personnel for ~raining.
,Since the struc~ual and circuit details of the individ~ual component recorders-ll and 12, ~onitors 13 and 14~ camQra 15 and keyboard 16 mzy be of conventional design well kno~m to those skilled in the art, a detailed discussion thereof v~ill not be provided herein to avoid prolixity. Likewise the circuit details ~o effect switching and other controls via keybozrd 16 and lead 24 may be of conv2ntional design.
~ ith reference now to Figs. 1-8, the system anà
Method of simul2tion training in accord2nce with the present invention will no~ be described. Figures 2-7 generally illustrate the sequence of audio-visual simulated and interacti~e dizlogues developed for use with the trainer 10.
As will become apparent from the following discussion, the ~rainee 25 is exposed to a sequence of programmed activities, while experiencing a feel-. ~
_ ... . - . ., . . _ . , _ , _ -13~
ing of being in control. In this manner, trzin-ing mzy be accompLished according to one feature of the invention, i.e., in z non-threatening znd self paced environment whereby the psychological impediments to lezrning generally experienced in the prior art may be substantially reduced or elim-nated. ~ -The trainee 25 is provided with booklet or work-book 26 v~hich contains a course outilne an~ detailed technical-and reference infor~ation relating to the subject matter being taught. Also included zre self-checl review points to aid in critique, as well 2S analytic exerclses to im~rove unoerstanding and facilitate verbal response.
When the trainee 25 is prepared to beg n the audio-visual portion of the training program, he/
she selects the corresponding assig~ed t2pe cassette 27 fror,~ the cassette storage rack 21 znd inserts it into the videotape recorder/playback unit ll (V~P~) at opening 39. hssuming that the trainer lO
has been previously activated, i.e., turned-on, the ~rainee 25 is now ready to begin th~ behavior model-ing segment of his/her training.
The trainee 25 is in-control of the trainer lO
via switches or keys on the control pznel or key-.. . _ , .. ~ . .. . . . . . .
9 ~38board 16 and/or ~y ~eans of individual component auxiliary control switches 28 through 36 on the respective components.
l~ith insertion and act,ivation of the tape czsse~te 27, an instructor or host-narra~or 37 is audio-vlsually presented by means of display monitor 13 ana speaker/microphone 38. The narrator 37 introduces and explains the trainer 10 &nd program to ~he trzinee 25 in a relaxed and friendly ~.anner-ism and, generally emphasizes the interactive traln-ing method and purpose of th~ program ~hat will be incorporated throughout. Th~ narrator 37 is depicted or simulated on display monitor 13 as represented in Fig. 2a in~roducing the program, as mention~d above, in narrative dialogue such ~s, for example, -Hello, I am your progran host and want to take this opportun-ity to .t~elcome you tG t-his trainlng progra~. I~ the following segments, ~-ou will be presented a series of sample szles presentations being ~ade to one or more potential customers--.
It is noted at this ti~e that onIy the display ~onitors 13 and/or 14 of the trainer 10 are depicted in Figs. 2 through 8 for ease of representation and ~nderstanding. It beirlg understood thzt the events and interzctive dia~ogues are taking place with the . .
-15~
trainee 25 seated at the carrel trainer 10 as shown in Fi~. 1. The ~rainee 25 is represented in the various steps of the inter~ctive training method, as noted above in front of-trainer 10, in Figs. 2b, 3b,4b, and 6b.
Following the narrator's introduction, the - prerecorded 'ape 27 is advanced to display on monitor 13 zn acceptable presentation between a role model 40 and a firs~ potential target personality 41 (Fig. 3a) in the approprizte sales, man2gement, or other program application context.
The trainee's visual perspective is th~t of .looking over the shoulder or from the side of the target personality 41, ~hereby the tr~inee 25 is able to observe the facial expressions and/or hand and body motions, if any, of the role model 40.
In this manner, the trainee 25 is provided zn audio-visual demonstration of how to presen~ such infor-mation to a ~ar~é~ (customer) personzlity.
The verbal respon~es and questions of the target personality 41 such as, for example, --Why should I purchase your product?. I heard that trying to get repair can be di~ficult--, may be selec~ed to pre-~2re the trainee 25 for difficult but typical . ~
.3~
questions while de~onstrating an acceptable response and interpersonzl techniques by the role model 40.
The-trainee 25 is then directed, either by prior course instructions or with a dis~lzyed comm-ent on monitor 13, to review the technical and ana-lytical Questions and commen's within ~orkbool 26, or by displayed text on the-television screen. For example, the trainee 25 may be asked; --Do you feel the role model shoul-d have presented stztis-tical data to support his claim that the product is reliable -.
- . . The.trainee 25 may selectively, viz keyboard 16, repeat t]liS .port:on of ~he training program as necessary or des.red to reinforce his/her knov~-ledge ol the subject information and presenta~ion technique demonstrated by the role ~odel 40.
During the first two steps of the program, ~he tralnee 25 observes t~e audio-video tape 27 on monitor i3 as represented by Fi~s. 2a, 2b and 32, 3b.
It shoulci be noted at this time.that the trainee 25 throughout the training progræm cæn selectivelyt via keyboard 16, stop or advance or rewind the tape 27 (and tape 43) as disired to fzcilitate review of tape 27 (43) and workbook 26 segments.
Next, the trainee 25 selectivelv actuates, Vi2 ~ ~ 19~ 8 keyboard 16, the advance of the prerecorded tape 27 to that segment of the program ~here only the target persona]ity's portion of the dialogue as depicted in the previous portion of the training tape 27 is dis-pl~yed on monitor l3 zs represented in Fig. 4a. The target personality 41 is displayed substzntially in front-facial perspective as though a~dressin~ or directing his comments now to the (salesman) trainee 25 represented in Fi~. 4b. The trai~ee 25 is instructed by workbook 26 and/or a monitor 13 ~raphic subtitles (not shown),to practice ~is/her interactive dialogue with the target personality 41 being simulzted on monitor 1~.
The trainee 25 may be paced in his/her presen-tation and dialogue by means of a time remzir.ing indicator 42 such as a line which progressi~ely becomes shorter with the passage of the trainee's alloted response period. hlternatively, an elapsed time indicator (not shown) may be presented on display 13 to aid the trainee 25, sho-vn in Fig. 4b, to pace his/her dialogue with the simulated target (customer) personality 41 displayed on monitor 13, as shown in Fig. 4a.
With each step of the training program, the trainee 25 is reguested to review the analytical qUeStiOnS and comr,lents in the workbook 26. The questions ~tc. may be dlrected, for example, to aid t~e trainee 25 to recognize body language, or to understand his/her emotions while interacting with target personality 41, in order to develop the proper attitude for dealing with difficult and challenging remarks.
The trainee 25 as no~ed above, via keyboard 16, can play back the target personality's 41 segment of the tape 27, to practice mentally or aloud his/her presentation and interactive dialogue with the simulated target personality 41 represented in Fig. 4~.
When the trainee 25 feels sufficiently prepared, he/she is instructed by workbook 26 or displayed text to activate c~mera 15, VTR 12, and speaker/
microphone 45, via keyboard 16, to record on tape 43 his/her audio-video interactive dialogue with the target personality 41 presented on monitor 13.
Thus, during this portion of the training pro~ram, rep~esented in Figs. 4a and 4b, the trainee's 25 presentation and interactive dialogue with the simlllated first targe~ personality 41 is recorded . -9~8 ~1--for later analysis and revie~.
The trainee 25, ~ia keyboard 16, can select-tively repeat this record portion or step of the training program until-he/she is satisfied with .
his/her perfor~anoe relative to the role model 40 and review comments within workbook 26.
~ ext, ~he trainee 25 is instructed by workbook 26 (Fig. 5c) to review, with activation of monitors 13 and 14, via keyboard 16 and VTRs 11, 12, $he interactive and system coordinated audio-video recorded dialogues, in pla~back ~ode, between the target personality 41 and trzinee 25 as represented in Fi~s. 5a and 5b, respectively.
Likewise with the previous training steps, the trainee 25 is requested, either by monitor 1,~ or 1' graphic subtitles (not shown) or prior program out-line instructions, to review the workbook's.25 analytical questions and comments, represented in Fig. 5c, such as, for example, --Did your pres-entation omit any points made by the role ~odel?--,etc.
Once the basic skills have been demonstra~ed and practiced as discussed above, one or ~ore diff-erent target personalities ~44) may be intro-duced for interactive dialogue with $he trainee 25.It should be noted thzt at this ~ore advanced phase _ .. . .
- . . .
Various aspects of the invention are as follows:
An interactive behavior modification training system for teaching specific i.nterpersonal communica-tion skills~ comprising:
means for presenting a pre-recorded audio-visual dialogue between a role model and a second personality;
means for selectively controlling the presenting means to effect a presentation only of the pre-recorded audio-visual dialogue portion of said second personal-ity;
means or selectively recording ~ive interactive dialogue of a third personality with the displayed pre-recorded audio-visual dialogue of said second personal-ity; and means for selectively presenting both the recorded audio-visual interactive dialc,gues of said second personality and said third personality.
A system for the dissemir.ation of information to and behavior modification of an individual, the combi-nation comprising:
aud;o-video display means;
a pre-recorded audio-video subject means for being presented by said audio-video display means ~9 ~3I~
said subject means including a first simulated host-narrator dialogue for exp].aining the system and pro-gram7 a second simulated audio-video dialogue between a role model and a tar~et personality visually dis-played from a first perspective~ a third simulatedaudio~visual di.alogue of said target personality's audio subject content portion of the second simulated dialogue while displaying said target personality from a second visual per~spective:
audio-visaal recording mean~: for selectively recording said individua:l while being in interactive dialogue with said third simulated audio-video dial-ogue of said target personality; and printed information means corresponding to one or more predetermined portions of said pre-recorded audio-video subject mean~ for be~ng reviewable by said individual.
A system for the disseminatlon of information to and behavior modificat:ion of a trainee, the combination comprising:
at least one pre-recorded audio-video tape mea..ls with dialogue thereon containing a selected subject~ matter informati.on and having a format generally comprising a narrator for explaining the 1~19 ~3~3 program steps and unction, an interactive dialogue between a role model in facial perspective and a first target personality in a back or side view perspective, said first target personality being recorded in facial perspective view with an audio dialogue similar to the interactive dialogue without said role model's portion thereof, a second target personality being recorded from a facial perspective in dialogue directed generally to said selected sub~ect matter information, and said narrator being again ~corded in dialogue for emphasizing predeter-mined specifics oE the selected subject matter information;
an audio-video trainer means having a housing including a central body and a first and a second door member each pivotally mounted to a respective corner portion of said central body and being dis~
posable to an open disposition for forming a carrel type study station~ said central body contains a first and second video display device and a first and a second videotape recorder each being opera-tively connected with a respective one of said video display devices, said first door member having a first storage alcove for receiving said tape means 9 ~3~3 ~ 8-therein for storage and a first illumination source means r said second door member having a second storage alcove containing an outwardly pivotally mounted camera therein and a third storage alcove and a second illumination source means, said video camera being operatively connected with said second video tape recorder;
an audio-video tape means operatively insert-able into said second videotape recorder;
a control keyhoard means operatively connect-ed with said audio-video trainer for selective control thereof by the trainee; and a workbook containing predetermined instruc-tions and commentary concerning said selected subject matter information reviewable by the trainee;
where~y the trainee can selecti~ely review each portion o~ said pre-recorded audio-video tape means sub~ect matter infor~ation and a correspond-ing workbook instruction and commentary pertainingthereto, and can selectively record hisJher inter-active aud-.o-video dialogue with said first and second`taryet personalities sequentially displayed on said first video display device, for later review and comparison with or without display of ~l -8a-respective first and second target personality interacted in dialogue with the trainee being again and correspondingly displayed on said first video dispiay device.
A method of teaching verbal behavior and interpersonal communicative skills to a trainee, comprising:
audio-v.isual displaying a pre-recorded inter-active dialogue between a role model and a target perssnality ~o enable the trainee to obser~e the interactive dialogue;
enabliny the trainee to selectively ra~iew commentary generally pertaining to said interactive dialogue;
audio-~isual displaying the interactive dialogue portion of said target personality without the interactive dialogue portion of said role model being integrated therewith;
enabling the trainee to selectively review commentary generally pertaining to the interactive dialogue portion of said target personality;
enabling the trainee to practice his~her own interactive dialogue with the interactive dialogue por-:ion of said target personality being audio-visually displayed, whereby the trainee is cast ~ 1L9'~38 ~ -8b~
generally in role substitution for said role model;
enabling -the t.rainee to selectively review commentary generally pertaining to his~her inter-active dialogue;
recording the trainee while in interactive dialogue with the interactive dialogue portion of said target personality;
audio-visual displaying the interactive dialogue portion of said target personality and the re-orded interactive dialogue of the trainee in correlative association;
e~abling the trainee to selectively review commentary generally pertaining to his~her inter-active dialogue, audio-visual displaying an interactable dialo~ue of a second target personality;
enabling the trainee to review commentary generally pertaining to the interactable dialogue of said second target personality;
enabling the trainee to practice developing hisJher own interactive dialogue with the inter~
actable dialogue of said second target personality;
recording the trainee while in interactive dialogue with the displayed interactable dialogue of said second personality;
~ 8c-audio~visual displaying the interactable dialogue of said second target personality and the recorded interactive dialogue of the trainee in correlative association ~or review by the trainee;
enabling the trainee to review commentary generally pertaining to his~her recorded interactive dialogue with said second target personality; and reviewing a selected recorded interactive dialogue of the trainee with a supervisor.
An interacti~e behavior modification training system for teaching specific interpersonal communi-cation skills comprising:
means for presenting a pre-recorded audio dialogue between a role model and a second personal-ity;
means for selectively controlling the present-ing means to effect a presentation only of the pre-recorded audio dialogue portion of said second personality, means for selectively recording live inter-active dialogue of a third personality with the displayed pre-recorded audio dialogue of said second personality; and means ~or selectively presenting bo-th recorded audio interacti~e dialogues of said second personal-ity and said third personality.
~9 ~ 8d-Accordingly~ it is an object of an aspect of the present invention to provide a method and system for teaching interpersonal communication skills and related information.
An object of an aspect of the present invention is to provide a method and system for effec~ing behavior modific~tion to predetermined standards, An object of an aspect of the present invention is to provide a method and system for teaching and/or reinforcing skills acquisition by means of audio-visual comparative association~ and subsequent live practice.
An object of an aspect of the present invention is to provide a method and system of self-instruction which eliminates the psychological impediment to learning generally encountered by a trainee when being trained via role play methods by hisJher supervisor or co-worker.
An object of an aspect of the present invention is to provide a method and system of learning whereby a student or jo~ trainee can review his~her audio-visual responses to a displayed personality for self-criticism according to a predetermined set of self-probing questions7 and record them if ~esired.
An object of an aspect of the present invention is to provide a method and system for simulating ~19~38 -8e-typical job situations and di~logue with problem personalities as these occux in everyday sales and management applications in business, thereby reducing the need for in-the~field ~on site actual contact) training by a co-worker.
An object of an aspect of the pxesent invention is to provide a met~od and system for audio-visual demonstration of acceptable supervisory manage-ment skills and for simulating interpexsonal dialogue with a supervisor trainee.
BRIEF DESCRIPTION OF THE DRAWINGS
Other objects and advantages of the present invention will be evident from the following detail-ed description when read in conjunction with the accompanying drawings which illustrate the pre~erred embodiments of the present invention. Similar refer-ence numerals refer to similar parts throughout.
Fig. 1 is a perspective view of the simulation system trainer according to the present invention;
Fig. 2a is a perspective representation of a pre-recorded host-narrator displayed on one of the monitors shown in Fig. l;
Fig. 2~ is a perspective side view of a trainee observing the displayed host-narrator;
34;38 Fig. ~a is a pers~ective representation of a prerecorded dialogue betv~een a role model and a first target personality: .
~ ig. 3b is z perspective side view of a ~rainee observing the displayed host-nzrrator;
Figs. 3c, 4c, 5c, 6c, and 7c zre pers~ective top views of z coordinated, off-line text or wDrk-book opened to the respective subject page corres-ponding ~o the training steps according to the inven--tion;
Fig. 4a-is a front facial perspective represen-tation of a first target personality being displayed on the monitor represented in Fig. 3a;
Fig. 4b is a perspective side view of a train-ee observing and/or in interactive dialogue ~ith the first target personality shown in Fig. 42;
Fi~. 5a is a front facizl perspective represen-tation of the first target personality's pc)rtion of the prerecorded dialogue depicted in Fig. 3a;
Fig. 5b is a perspective representation of the playback on a monitor shovm in Fig. 1 of the trainee's dialGgue recorded during the previous training step depicted in Fig. 4b;
Fig. 6a is a perspectiYe represen~atio~ of z second target personality bein~ displayed in dizlogue . ~
.. . .. . .-- ~. . . . . ---10~ 3 on 2 r,lonitor shown in Fig.li ~ ig. 6b is 2 perspective representation of z trainee observing and/or in interactive dialogue with the second target personality displzyed i~ Fig. 6a;
Fig.-7a is perspective re~resen~ation of the second target personality depicted in Fig. 6a in ~layback on -'he monitor;
Fig. 7b is 2 perspective representation of ~he playback on a monitor sho~n in Fig. 1 of the trainee's d_alogue recorded during the previous trainlng step depicted in Fig. 6b;
Fig. 8 is a perspective representation of the host-narrator concluding summary displayed on a monitor shown in Fi~. l;
Fig. 9 is 2 block diagram of a second embodiment of the si~.ulatlon syste~ trainer shown in ~i~. 1.
DESCRIPTIO~i OF THE PREFERRED
E..3QDIME.'~TS
~ eferring to the drawings in general and to Fig.1 in particular, sho~n therein and referred to by the general reference nu~ber 10 is a simulation syste~. trainer housed in an individual carrel type study station constructed in accordance with the preferred embodiment of the present invention. Th-e 9~38 simulation syste~, trainer 10 generally includes two audio-video tape recorder/playback units 11 and 12, two television receivers or monitors 13 and 14, a ~elevision camera 15, a switch control pznel or kt~yboard 16 and ac.cessory ligh~ing 17.
The carrel type study station 10 contains a main or central display unit 18, and two hinged door units 19 and 20. The door units 19 and 20 are dimensioned such that they may be folded or closed in juxtaposltion with the central display unit 18 to facilitate storage and transportation of the simulztion system tr~iner 10, while safeguarding its constituent co~partmentalized components.
The door units 19 and 20 each contaln compart-ments or alcoves for storing or mounting, fc- exa...ple, audic)-video tape c~ssettes 21-and a television camerz 15, respectively. The accessory ligh~ing 17 comprises a plurality of lights, for exzmple, mounteci on e ch of the door units 1~ znd 20.
A storage compzrtment 22 is providecl in one of the doors 20 lor receiving the detachable control ~nit 16. The camerz 15, which may comprise a conven-tion~l blzck and white or color camera may be hinged or pivot mounted (ntt shown) for ease of directing the lens and for swinging the camera 15 into stor~ge i- - - . .
~ -12- ~Z~9~3~
zlcove 23. In this manner, a self-contained relztive-ly compact and portable carrel type train~r or teach-ing machine is provided which is tr~nsportable fro~.
office-to-office, or from division-to-d vision of a multi-division company, thereby potentizlly reducing the costs of transportin~ personnel for ~raining.
,Since the struc~ual and circuit details of the individ~ual component recorders-ll and 12, ~onitors 13 and 14~ camQra 15 and keyboard 16 mzy be of conventional design well kno~m to those skilled in the art, a detailed discussion thereof v~ill not be provided herein to avoid prolixity. Likewise the circuit details ~o effect switching and other controls via keybozrd 16 and lead 24 may be of conv2ntional design.
~ ith reference now to Figs. 1-8, the system anà
Method of simul2tion training in accord2nce with the present invention will no~ be described. Figures 2-7 generally illustrate the sequence of audio-visual simulated and interacti~e dizlogues developed for use with the trainer 10.
As will become apparent from the following discussion, the ~rainee 25 is exposed to a sequence of programmed activities, while experiencing a feel-. ~
_ ... . - . ., . . _ . , _ , _ -13~
ing of being in control. In this manner, trzin-ing mzy be accompLished according to one feature of the invention, i.e., in z non-threatening znd self paced environment whereby the psychological impediments to lezrning generally experienced in the prior art may be substantially reduced or elim-nated. ~ -The trainee 25 is provided with booklet or work-book 26 v~hich contains a course outilne an~ detailed technical-and reference infor~ation relating to the subject matter being taught. Also included zre self-checl review points to aid in critique, as well 2S analytic exerclses to im~rove unoerstanding and facilitate verbal response.
When the trainee 25 is prepared to beg n the audio-visual portion of the training program, he/
she selects the corresponding assig~ed t2pe cassette 27 fror,~ the cassette storage rack 21 znd inserts it into the videotape recorder/playback unit ll (V~P~) at opening 39. hssuming that the trainer lO
has been previously activated, i.e., turned-on, the ~rainee 25 is now ready to begin th~ behavior model-ing segment of his/her training.
The trainee 25 is in-control of the trainer lO
via switches or keys on the control pznel or key-.. . _ , .. ~ . .. . . . . . .
9 ~38board 16 and/or ~y ~eans of individual component auxiliary control switches 28 through 36 on the respective components.
l~ith insertion and act,ivation of the tape czsse~te 27, an instructor or host-narra~or 37 is audio-vlsually presented by means of display monitor 13 ana speaker/microphone 38. The narrator 37 introduces and explains the trainer 10 &nd program to ~he trzinee 25 in a relaxed and friendly ~.anner-ism and, generally emphasizes the interactive traln-ing method and purpose of th~ program ~hat will be incorporated throughout. Th~ narrator 37 is depicted or simulated on display monitor 13 as represented in Fig. 2a in~roducing the program, as mention~d above, in narrative dialogue such ~s, for example, -Hello, I am your progran host and want to take this opportun-ity to .t~elcome you tG t-his trainlng progra~. I~ the following segments, ~-ou will be presented a series of sample szles presentations being ~ade to one or more potential customers--.
It is noted at this ti~e that onIy the display ~onitors 13 and/or 14 of the trainer 10 are depicted in Figs. 2 through 8 for ease of representation and ~nderstanding. It beirlg understood thzt the events and interzctive dia~ogues are taking place with the . .
-15~
trainee 25 seated at the carrel trainer 10 as shown in Fi~. 1. The ~rainee 25 is represented in the various steps of the inter~ctive training method, as noted above in front of-trainer 10, in Figs. 2b, 3b,4b, and 6b.
Following the narrator's introduction, the - prerecorded 'ape 27 is advanced to display on monitor 13 zn acceptable presentation between a role model 40 and a firs~ potential target personality 41 (Fig. 3a) in the approprizte sales, man2gement, or other program application context.
The trainee's visual perspective is th~t of .looking over the shoulder or from the side of the target personality 41, ~hereby the tr~inee 25 is able to observe the facial expressions and/or hand and body motions, if any, of the role model 40.
In this manner, the trainee 25 is provided zn audio-visual demonstration of how to presen~ such infor-mation to a ~ar~é~ (customer) personzlity.
The verbal respon~es and questions of the target personality 41 such as, for example, --Why should I purchase your product?. I heard that trying to get repair can be di~ficult--, may be selec~ed to pre-~2re the trainee 25 for difficult but typical . ~
.3~
questions while de~onstrating an acceptable response and interpersonzl techniques by the role model 40.
The-trainee 25 is then directed, either by prior course instructions or with a dis~lzyed comm-ent on monitor 13, to review the technical and ana-lytical Questions and commen's within ~orkbool 26, or by displayed text on the-television screen. For example, the trainee 25 may be asked; --Do you feel the role model shoul-d have presented stztis-tical data to support his claim that the product is reliable -.
- . . The.trainee 25 may selectively, viz keyboard 16, repeat t]liS .port:on of ~he training program as necessary or des.red to reinforce his/her knov~-ledge ol the subject information and presenta~ion technique demonstrated by the role ~odel 40.
During the first two steps of the program, ~he tralnee 25 observes t~e audio-video tape 27 on monitor i3 as represented by Fi~s. 2a, 2b and 32, 3b.
It shoulci be noted at this time.that the trainee 25 throughout the training progræm cæn selectivelyt via keyboard 16, stop or advance or rewind the tape 27 (and tape 43) as disired to fzcilitate review of tape 27 (43) and workbook 26 segments.
Next, the trainee 25 selectivelv actuates, Vi2 ~ ~ 19~ 8 keyboard 16, the advance of the prerecorded tape 27 to that segment of the program ~here only the target persona]ity's portion of the dialogue as depicted in the previous portion of the training tape 27 is dis-pl~yed on monitor l3 zs represented in Fig. 4a. The target personality 41 is displayed substzntially in front-facial perspective as though a~dressin~ or directing his comments now to the (salesman) trainee 25 represented in Fi~. 4b. The trai~ee 25 is instructed by workbook 26 and/or a monitor 13 ~raphic subtitles (not shown),to practice ~is/her interactive dialogue with the target personality 41 being simulzted on monitor 1~.
The trainee 25 may be paced in his/her presen-tation and dialogue by means of a time remzir.ing indicator 42 such as a line which progressi~ely becomes shorter with the passage of the trainee's alloted response period. hlternatively, an elapsed time indicator (not shown) may be presented on display 13 to aid the trainee 25, sho-vn in Fig. 4b, to pace his/her dialogue with the simulated target (customer) personality 41 displayed on monitor 13, as shown in Fig. 4a.
With each step of the training program, the trainee 25 is reguested to review the analytical qUeStiOnS and comr,lents in the workbook 26. The questions ~tc. may be dlrected, for example, to aid t~e trainee 25 to recognize body language, or to understand his/her emotions while interacting with target personality 41, in order to develop the proper attitude for dealing with difficult and challenging remarks.
The trainee 25 as no~ed above, via keyboard 16, can play back the target personality's 41 segment of the tape 27, to practice mentally or aloud his/her presentation and interactive dialogue with the simulated target personality 41 represented in Fig. 4~.
When the trainee 25 feels sufficiently prepared, he/she is instructed by workbook 26 or displayed text to activate c~mera 15, VTR 12, and speaker/
microphone 45, via keyboard 16, to record on tape 43 his/her audio-video interactive dialogue with the target personality 41 presented on monitor 13.
Thus, during this portion of the training pro~ram, rep~esented in Figs. 4a and 4b, the trainee's 25 presentation and interactive dialogue with the simlllated first targe~ personality 41 is recorded . -9~8 ~1--for later analysis and revie~.
The trainee 25, ~ia keyboard 16, can select-tively repeat this record portion or step of the training program until-he/she is satisfied with .
his/her perfor~anoe relative to the role model 40 and review comments within workbook 26.
~ ext, ~he trainee 25 is instructed by workbook 26 (Fig. 5c) to review, with activation of monitors 13 and 14, via keyboard 16 and VTRs 11, 12, $he interactive and system coordinated audio-video recorded dialogues, in pla~back ~ode, between the target personality 41 and trzinee 25 as represented in Fi~s. 5a and 5b, respectively.
Likewise with the previous training steps, the trainee 25 is requested, either by monitor 1,~ or 1' graphic subtitles (not shown) or prior program out-line instructions, to review the workbook's.25 analytical questions and comments, represented in Fig. 5c, such as, for example, --Did your pres-entation omit any points made by the role ~odel?--,etc.
Once the basic skills have been demonstra~ed and practiced as discussed above, one or ~ore diff-erent target personalities ~44) may be intro-duced for interactive dialogue with $he trainee 25.It should be noted thzt at this ~ore advanced phase _ .. . .
- . . .
4;3~
of the tr~ining program, the trainee 25 follows th~
same tr~nsactio~al framework, but no~ usin~ his~her oYm ideas, and.unaided by a role ~odel's demonstr~-tion of satisfactory di~logue. In this ~anner, the trainee 25 is encouraged to develop an individuzlly tailored 2nd flexible approach to dealin~ Y;ith different but typical target personality traits, abilities,-and prelerences.
Thus, the trainee 25, represented in Fig. 6b can selectively advance the training tape 25, via keyboard 16 and VTR ll, to display a second target personality 44 and dialogue on monitor 13, as .represented in Fig. 6a. Although the same subject matter and transactional framework is presented or-utilized, this time a different type of persona~l-ity is displayed by the target personalit~ 44 who ~a~ also pose different questions to the trainee 25 such as, for example, --I had a great deal ol trouble wi~h your co~pany's products in the past, so why should I buy them now?--.
The trainee 25 is assisted in understanding the ~roblems presented by the new personality of the potential customer 44, e.g., hostility, and is given insi~At into overcoming this challenge with refer-ence to workbook 26. Additionally, as a further _ _ , . '-- _ O_ _ _ _ _, . : ', . _ ' . . . _ ._ ~ . , . ,_ , ,, ' . _ . _ . . _ ' _ _ . _ _ . _, _ - ' _ -21~ 38 n feature of the invention, the trainee 25 mzy be given guid2nce in formulating an appropriate answer by activating, viG keyboard 16, a voice-over com~ent-ary or dubbed-in suggested role model dialo~ue if desired by the tralnee for compzri~on.
However, zt this s~age of the training program, the trainee 25 is-assisted by exercises'and check-lists in ~he CRT dîsplayed text or workbook 26 (Fig.6c) to formulate/develop z personalized dialogue, based on the previously demonstrated technique and prin-ciples, without prior reference or revie~l of a dubbed in demonstration or suggestive commentary.
As above, 'che trainee 25 is given the election and control, viz ~.eyboærd 16, ~o practice this self-forr.lulated interactive dialogue portion of the program until he/she is prepared to select~vely proceed into ~he next recording se~ment or step of the trainin6 exercises.
~Jith the trainee's 25 election to proc~ed, -he/she activates playbac~; of the target personality's - 44 audio-visual dialogue, via keyboard 16 and VTR 11, and the record function of the trainer 10, via key-board 16, camera 15, VTR 12 2nd tzpe 43. During playback of the target personality's 44 dialog;;e, ~Fig. 7a), the trainee's sel~-formulated audio-video ~ . , . ~
-22~ 3~
interactive dialogue ~ith the simulated, vi2 dis-play 13 (Fig. 7a), second target personality 44 is recorded on ta~e 43.
The next step in-the training program is for the trainee 25 to review his/her audio-video recorded dialogue,- Vi2 monit~or 14 and speaker 45~ with the second target personality's 44 ~ortion of the dialogue being correspond-ingly presented, via monitor 13 and speaker 38, as represented in Figs. 7b and 7a _ :respectively.
Wlth reference to workbook 26 (Fig. 7c) the trainee 25 is aided in constructively anQlyzing his/her presenta~ion and dialogue with the second target personality 44. .For example, the trainee 25 mzy be asked to evaluate his/her performance, an~
. to describe his/her expressions made during tne recorded dialogue wi~h the second target personality 44.
It is emphasi~ed at this ti~e that a plurality of target personalities and varied ~uestions can now be introduced in similar manner as discussed above, to maxi~ize the trainee's learning exposure.
Following these interactive dialogues and vJork-book 26 review sessions, the host-narrator 29 is zg2in presented on displzy 13 (Fig.8) to re-e~.phasi~e and su~marize importan~ points relative ~ .
i219 ~3~3 to the subject teclmical information and specific behavior s~;ills being taught.
A further feature of the invention is the pro-vision of a trainee's selected recorded dialogue for joint review with his/her supervisor or manager. ln this m nner a performance/instructional review may be ef~ected whereby the trainee can be readily znd objectively shown his/her strong and weak skill points Y~hile at the same time being given the opportunity to e~press his/her comments and feelings.
The supervisor can pro~ose remediztion or advance-menb based on tangible evidence of abilitv to perfo-~, in the form of the trainee's recorded r~sponses.
~ iith reference now ~o ~ig.9 , a block di~gram of an alternative embodiment of the tr2iner/syste~
according to the present invention is shown. The trainer/system 46 is similar to the trainer/syste~ 10 shoYm in Fig. 1 with the exception that a split-screen monitor 47 znd central processing unit or computer (CPU) 4~ are incorporated into-the training s~stem and method.
Wibh appropriate software, the trainer/system 46 czn be utilized to partially au~omate and expand the training method discussed above. ~'or exam?le, under _ - _ _ _~ _ . .
-21~
CP~ control, prio.r to ~d/o~ followin~ ezch zudio-video record and playback segMent of the ~ro~rar." zll bhe pre-recorded portions of the program may be pre-.sented on the display monitor 47.--However,-instead-. . of being stored on vi~eotape in a videorecorder, ~s ~reviously, these prerecorded portions are no~ stored in a videodisc ~layer,-znd are selectively displ~yed as ac~iv~ted by the CPU. Such pre-recorded displzyeG
- : . .
portions could include, but are not restricted tG:
~arr~tor'-s introductory co~ments; any.other su~p~e-~entary audio-visual material; all text information, questions, exercises, and instructions for~erly contained ir. the workbook or other printed ~ateri.al;
rcle model skill demonstraLions; tar~et ~ersonaliLies displayed for verbal in~eraction by the trzinee; thC
narrator's concluding summ~ry. ~iu~,erous soft-i:are logic br~nches and subrou~lnes may be utilize~ to vzry the difficulty level of the questions, ~i21Ggue of the target personality(ies) and rate of trzini.ng depending on the trzinee's inputteà responses, vi.a keyboard 49.
~ Jhile certain specific embodiments have been se~ forth for the ir.vention for the sa~e of illus-tration to persons skille~ the ~r', it is not intended LO ~e limitative. ~or example, altnou~-h the specific embodiments contemplate a carrel type trainer, other formats can be utilized.
.
of the tr~ining program, the trainee 25 follows th~
same tr~nsactio~al framework, but no~ usin~ his~her oYm ideas, and.unaided by a role ~odel's demonstr~-tion of satisfactory di~logue. In this ~anner, the trainee 25 is encouraged to develop an individuzlly tailored 2nd flexible approach to dealin~ Y;ith different but typical target personality traits, abilities,-and prelerences.
Thus, the trainee 25, represented in Fig. 6b can selectively advance the training tape 25, via keyboard 16 and VTR ll, to display a second target personality 44 and dialogue on monitor 13, as .represented in Fig. 6a. Although the same subject matter and transactional framework is presented or-utilized, this time a different type of persona~l-ity is displayed by the target personalit~ 44 who ~a~ also pose different questions to the trainee 25 such as, for example, --I had a great deal ol trouble wi~h your co~pany's products in the past, so why should I buy them now?--.
The trainee 25 is assisted in understanding the ~roblems presented by the new personality of the potential customer 44, e.g., hostility, and is given insi~At into overcoming this challenge with refer-ence to workbook 26. Additionally, as a further _ _ , . '-- _ O_ _ _ _ _, . : ', . _ ' . . . _ ._ ~ . , . ,_ , ,, ' . _ . _ . . _ ' _ _ . _ _ . _, _ - ' _ -21~ 38 n feature of the invention, the trainee 25 mzy be given guid2nce in formulating an appropriate answer by activating, viG keyboard 16, a voice-over com~ent-ary or dubbed-in suggested role model dialo~ue if desired by the tralnee for compzri~on.
However, zt this s~age of the training program, the trainee 25 is-assisted by exercises'and check-lists in ~he CRT dîsplayed text or workbook 26 (Fig.6c) to formulate/develop z personalized dialogue, based on the previously demonstrated technique and prin-ciples, without prior reference or revie~l of a dubbed in demonstration or suggestive commentary.
As above, 'che trainee 25 is given the election and control, viz ~.eyboærd 16, ~o practice this self-forr.lulated interactive dialogue portion of the program until he/she is prepared to select~vely proceed into ~he next recording se~ment or step of the trainin6 exercises.
~Jith the trainee's 25 election to proc~ed, -he/she activates playbac~; of the target personality's - 44 audio-visual dialogue, via keyboard 16 and VTR 11, and the record function of the trainer 10, via key-board 16, camera 15, VTR 12 2nd tzpe 43. During playback of the target personality's 44 dialog;;e, ~Fig. 7a), the trainee's sel~-formulated audio-video ~ . , . ~
-22~ 3~
interactive dialogue ~ith the simulated, vi2 dis-play 13 (Fig. 7a), second target personality 44 is recorded on ta~e 43.
The next step in-the training program is for the trainee 25 to review his/her audio-video recorded dialogue,- Vi2 monit~or 14 and speaker 45~ with the second target personality's 44 ~ortion of the dialogue being correspond-ingly presented, via monitor 13 and speaker 38, as represented in Figs. 7b and 7a _ :respectively.
Wlth reference to workbook 26 (Fig. 7c) the trainee 25 is aided in constructively anQlyzing his/her presenta~ion and dialogue with the second target personality 44. .For example, the trainee 25 mzy be asked to evaluate his/her performance, an~
. to describe his/her expressions made during tne recorded dialogue wi~h the second target personality 44.
It is emphasi~ed at this ti~e that a plurality of target personalities and varied ~uestions can now be introduced in similar manner as discussed above, to maxi~ize the trainee's learning exposure.
Following these interactive dialogues and vJork-book 26 review sessions, the host-narrator 29 is zg2in presented on displzy 13 (Fig.8) to re-e~.phasi~e and su~marize importan~ points relative ~ .
i219 ~3~3 to the subject teclmical information and specific behavior s~;ills being taught.
A further feature of the invention is the pro-vision of a trainee's selected recorded dialogue for joint review with his/her supervisor or manager. ln this m nner a performance/instructional review may be ef~ected whereby the trainee can be readily znd objectively shown his/her strong and weak skill points Y~hile at the same time being given the opportunity to e~press his/her comments and feelings.
The supervisor can pro~ose remediztion or advance-menb based on tangible evidence of abilitv to perfo-~, in the form of the trainee's recorded r~sponses.
~ iith reference now ~o ~ig.9 , a block di~gram of an alternative embodiment of the tr2iner/syste~
according to the present invention is shown. The trainer/system 46 is similar to the trainer/syste~ 10 shoYm in Fig. 1 with the exception that a split-screen monitor 47 znd central processing unit or computer (CPU) 4~ are incorporated into-the training s~stem and method.
Wibh appropriate software, the trainer/system 46 czn be utilized to partially au~omate and expand the training method discussed above. ~'or exam?le, under _ - _ _ _~ _ . .
-21~
CP~ control, prio.r to ~d/o~ followin~ ezch zudio-video record and playback segMent of the ~ro~rar." zll bhe pre-recorded portions of the program may be pre-.sented on the display monitor 47.--However,-instead-. . of being stored on vi~eotape in a videorecorder, ~s ~reviously, these prerecorded portions are no~ stored in a videodisc ~layer,-znd are selectively displ~yed as ac~iv~ted by the CPU. Such pre-recorded displzyeG
- : . .
portions could include, but are not restricted tG:
~arr~tor'-s introductory co~ments; any.other su~p~e-~entary audio-visual material; all text information, questions, exercises, and instructions for~erly contained ir. the workbook or other printed ~ateri.al;
rcle model skill demonstraLions; tar~et ~ersonaliLies displayed for verbal in~eraction by the trzinee; thC
narrator's concluding summ~ry. ~iu~,erous soft-i:are logic br~nches and subrou~lnes may be utilize~ to vzry the difficulty level of the questions, ~i21Ggue of the target personality(ies) and rate of trzini.ng depending on the trzinee's inputteà responses, vi.a keyboard 49.
~ Jhile certain specific embodiments have been se~ forth for the ir.vention for the sa~e of illus-tration to persons skille~ the ~r', it is not intended LO ~e limitative. ~or example, altnou~-h the specific embodiments contemplate a carrel type trainer, other formats can be utilized.
.
Claims (15)
I claim:
1. An interactive behavior modification train-ing system for teaching specific interpersonal comm-unication skills, comprising:
n means for presenting a prerecorded audio-visual dialogue between a role model and a second personality;
means for selectively controlling the presenting means to effect a presentation only of the pre-recorded audio-visual dialogue portion of said second personality;
means for selectively recording live inter-active dialogue of a third personality with the displayed pre-recorded audio-visual dialogue of said second personality; and means for selectively presenting both the recorded audio-visual interactive dialogues of said second personality and said third personality.
n means for presenting a prerecorded audio-visual dialogue between a role model and a second personality;
means for selectively controlling the presenting means to effect a presentation only of the pre-recorded audio-visual dialogue portion of said second personality;
means for selectively recording live inter-active dialogue of a third personality with the displayed pre-recorded audio-visual dialogue of said second personality; and means for selectively presenting both the recorded audio-visual interactive dialogues of said second personality and said third personality.
2. A behavior modification training system as in claim 1, wherein :
the means for presenting the prerecorded dialogue comprises an audio-video tape recorder operatively connected to a television monitor.
the means for presenting the prerecorded dialogue comprises an audio-video tape recorder operatively connected to a television monitor.
3. A behavior modification training system as in claim 1, wherein:
the controlling means comprises a switch for advancing the prerecorded dialogue to a portion containing a prerecorded simulation of said second personality directing dialogue to said third person-ality being disposed at the prerecorded dialogue presenting means.
the controlling means comprises a switch for advancing the prerecorded dialogue to a portion containing a prerecorded simulation of said second personality directing dialogue to said third person-ality being disposed at the prerecorded dialogue presenting means.
4. h behavior modification training system as in claim 1, where:
the recording means comprises a camera and an audio-video tape recorder in operative coupling therewith.
the recording means comprises a camera and an audio-video tape recorder in operative coupling therewith.
5. A behavior modification training system as in claim 1, wherein:
the constituent component means are organ-ized within a carrel modular training unit.
the constituent component means are organ-ized within a carrel modular training unit.
6. A behavior modification training system as in claim 1, wherein:
the prerecorded presenting means displays said role model substantially from a front-facial perspective, while displaying substantially a perspective back view of said second personality.
the prerecorded presenting means displays said role model substantially from a front-facial perspective, while displaying substantially a perspective back view of said second personality.
7. A behavior modification training system as in claim 6, wherein:
the controlling means causing advance of the prerecorded dialogue whereby said second person-ality is displayed visually substantially from a front-facial perspective directing said dialogue previously presented without said role model dialogue portion being interposed therewith.
the controlling means causing advance of the prerecorded dialogue whereby said second person-ality is displayed visually substantially from a front-facial perspective directing said dialogue previously presented without said role model dialogue portion being interposed therewith.
8. A behavior modification training system as in claim 1, including:
the presentation substantially from a front-facial perspective of one or more different simulated personalities in role substitution of said second personality.
the presentation substantially from a front-facial perspective of one or more different simulated personalities in role substitution of said second personality.
9. A behavior modification training system as in claim 1, including:
means for presenting information corres-ponding with one or more portions of the training system and dialogues being presented thereby.
means for presenting information corres-ponding with one or more portions of the training system and dialogues being presented thereby.
10. A behavior modification trining system as in claim 9, wherein:
the information presenting means compris-es a printed workbook, or other audio-visual dis-play means.
the information presenting means compris-es a printed workbook, or other audio-visual dis-play means.
11. A behavior modification training system as in claim 9, wherein:
the information presenting means includes a preprogrammed computer for selectively presenting information and/or questions and/or varied dialogue of said second personality or said different simulat-ed personalities.
the information presenting means includes a preprogrammed computer for selectively presenting information and/or questions and/or varied dialogue of said second personality or said different simulat-ed personalities.
12. A system for the dissemination of information to and behavior modification of an individual, the combination comprising:
audio video display means:
a prerecorded audio-video subject means for being presented by said audio-video display means, said subject means including a first simulated host-narrator dialogue for explaining the system and pro-gram, a second simulated audio-video dialogue between a role model and a target personality visually dis-played from a first perspective, a third simulated audio-video dialogue of said target personality's audio subject content portion of the second simulated dialogue while displaying said target personality from a second visual-perspective:
audio-video recording means for selectively recording said individual while being in interactive dialogue with said third simulated audio-video dial-ogue of said target personality; and printed information means corresponding to one or more predetermined portions of said prerecord-ed audio-video subject means for being reviewable by said individual.
audio video display means:
a prerecorded audio-video subject means for being presented by said audio-video display means, said subject means including a first simulated host-narrator dialogue for explaining the system and pro-gram, a second simulated audio-video dialogue between a role model and a target personality visually dis-played from a first perspective, a third simulated audio-video dialogue of said target personality's audio subject content portion of the second simulated dialogue while displaying said target personality from a second visual-perspective:
audio-video recording means for selectively recording said individual while being in interactive dialogue with said third simulated audio-video dial-ogue of said target personality; and printed information means corresponding to one or more predetermined portions of said prerecord-ed audio-video subject means for being reviewable by said individual.
13. A system for the dissemination of information to and behavior modification of a trainee, the combination comprising:
at least one prerecorded audio-video tape means with dialogue thereon containing a selected subject matter information and having a format generally comprising a narrator for explaining the program steps and function, an interactive dialogue between a role model in facial perspective and a first target personality in a back or side view perspective, said first target personality being recorded in facial perspective view with an audio dialogue similar to the interactive dialogue without said role model's portion thereof, a second target personality being recorded from a facial perspective-in dialogue directed generally to said selected subject matter information, and said narrator being again recorded in dialogue for emphasizing predeter-mined specifics of the selected subject matter information;
an audio video trainer means having a hous-ing including a central body and a first and a second door member each pivotally mounted to a respective corner portion of said central body and being dis-posable to an open disposition for forming a carrel type study station, said central body contains a first and second video display device and a first and a second videotape recorder each being operative-ly connected with a respective one of said video dis-play devices, said first door member having a first storage alcove for receiving said tape means there-in for storage and a first illumination source means, said second door member having a second storage al-cove containing an outwardly pivotally mounted camera therein and a third storage alcove and a second illumination source means, said video camera being operatively connected with said second video tape recorder;
an audio-video tape means operatively insertable into said second videotape recorder;
a control keyboard means operatively conn-ected with said audio-video trainer for selective control thereof by the trainee; and a workbook containing predetermined instruc-tions and commentary concerning said selected subject matter information reviewable by the trainee;
whereby the trainee can selectively review each portion of said prerecorded audio-video tape means subject matter information and a correspond-ing workbook instruction and commentary pertaining thereto, and can selectively record his/her inter-active audio-video dialogue with said first and second target personalities sequentially displayed on said first video display device, for later review and comparison with or without display of the respective first and second target personality interacted in dialogue with the trainee being again and correspondingly displayed on said first video display device.
at least one prerecorded audio-video tape means with dialogue thereon containing a selected subject matter information and having a format generally comprising a narrator for explaining the program steps and function, an interactive dialogue between a role model in facial perspective and a first target personality in a back or side view perspective, said first target personality being recorded in facial perspective view with an audio dialogue similar to the interactive dialogue without said role model's portion thereof, a second target personality being recorded from a facial perspective-in dialogue directed generally to said selected subject matter information, and said narrator being again recorded in dialogue for emphasizing predeter-mined specifics of the selected subject matter information;
an audio video trainer means having a hous-ing including a central body and a first and a second door member each pivotally mounted to a respective corner portion of said central body and being dis-posable to an open disposition for forming a carrel type study station, said central body contains a first and second video display device and a first and a second videotape recorder each being operative-ly connected with a respective one of said video dis-play devices, said first door member having a first storage alcove for receiving said tape means there-in for storage and a first illumination source means, said second door member having a second storage al-cove containing an outwardly pivotally mounted camera therein and a third storage alcove and a second illumination source means, said video camera being operatively connected with said second video tape recorder;
an audio-video tape means operatively insertable into said second videotape recorder;
a control keyboard means operatively conn-ected with said audio-video trainer for selective control thereof by the trainee; and a workbook containing predetermined instruc-tions and commentary concerning said selected subject matter information reviewable by the trainee;
whereby the trainee can selectively review each portion of said prerecorded audio-video tape means subject matter information and a correspond-ing workbook instruction and commentary pertaining thereto, and can selectively record his/her inter-active audio-video dialogue with said first and second target personalities sequentially displayed on said first video display device, for later review and comparison with or without display of the respective first and second target personality interacted in dialogue with the trainee being again and correspondingly displayed on said first video display device.
14. A method of teaching verbal behavior and interpersonal communicative skills to a trainee, comprising:
audio-visual displaying a prerecorded interactive dialogue between a role model and a target personality to enable the trainee to observe the interactive dialogue;
enabling the trainee to selectively review commentary generally pertaining to said interactive dialogue;
audio-visual displaying the interactive dialogue portion of said target personality with-out the interactive dialogue portion of said role model being integrated therewith;
enabling the trainee to selectively review commentary generally pertaining to the interactive dialogue portion of said target personality;
enabling the trainee to practice his/her own interactive dialogue with the interactive dial-ogue portion of said target personality being audio-visually displayed, whereby the trainee is cast gen-erally in role substitution for said role model;
enabling the trainee to selectively review commentary generally pertaining to his/her interactive-dialogue;
recording the trainee while in interactive dialogue with the interactive dialogue portion of said target personality;
audio-visual displaying the interactive dialogue portion of said target personality and the-recorded interactive dialogue of the trainee in correlative association;
enabling the trainee to selectively review commentary generally pertaining to-his/her interact-ive dialogue;
audio-visual displaying an interactable dialogue of a second target personality;
enabling the trainee to review commentary generally pertaining to the interactable dialogue of said second target personality;
enabling the trainee to practice develop-ing his/her own interactive dialogue with the inter-actable dialogue of said second target personality;
recording the trainee while in interactive dialogue with the displayed interactable dialogue of said second personality;
audio-visual displaying the interactable dialogue of said second target personality and the recorded interactive dialogue of the trainee in correlative association for review by the trainee;
enabling the trainee to review commentary generally pertaining to his/her recorded interactive dialogue with said second target personality, and reviewing a selected recorded interactive dialogue of the trainee with a supervisor.
audio-visual displaying a prerecorded interactive dialogue between a role model and a target personality to enable the trainee to observe the interactive dialogue;
enabling the trainee to selectively review commentary generally pertaining to said interactive dialogue;
audio-visual displaying the interactive dialogue portion of said target personality with-out the interactive dialogue portion of said role model being integrated therewith;
enabling the trainee to selectively review commentary generally pertaining to the interactive dialogue portion of said target personality;
enabling the trainee to practice his/her own interactive dialogue with the interactive dial-ogue portion of said target personality being audio-visually displayed, whereby the trainee is cast gen-erally in role substitution for said role model;
enabling the trainee to selectively review commentary generally pertaining to his/her interactive-dialogue;
recording the trainee while in interactive dialogue with the interactive dialogue portion of said target personality;
audio-visual displaying the interactive dialogue portion of said target personality and the-recorded interactive dialogue of the trainee in correlative association;
enabling the trainee to selectively review commentary generally pertaining to-his/her interact-ive dialogue;
audio-visual displaying an interactable dialogue of a second target personality;
enabling the trainee to review commentary generally pertaining to the interactable dialogue of said second target personality;
enabling the trainee to practice develop-ing his/her own interactive dialogue with the inter-actable dialogue of said second target personality;
recording the trainee while in interactive dialogue with the displayed interactable dialogue of said second personality;
audio-visual displaying the interactable dialogue of said second target personality and the recorded interactive dialogue of the trainee in correlative association for review by the trainee;
enabling the trainee to review commentary generally pertaining to his/her recorded interactive dialogue with said second target personality, and reviewing a selected recorded interactive dialogue of the trainee with a supervisor.
15. An interactive behavior modification training system for teaching specific interpersonal communication skills comprising:
means for presenting a pre-recorded audio dialogue between a role model and a second personality;
means for selectively controlling the presenting means to effect a presentation only of the pre-recorded audio dialogue portion of said second personality;
means for selectively recording live inter-active dialogue of a third personality with the displayed pre-recorded audio dialogue of said second personality; and means for selectively presenting both recorded audio interactive dialogues of said second personality and said third personality.
means for presenting a pre-recorded audio dialogue between a role model and a second personality;
means for selectively controlling the presenting means to effect a presentation only of the pre-recorded audio dialogue portion of said second personality;
means for selectively recording live inter-active dialogue of a third personality with the displayed pre-recorded audio dialogue of said second personality; and means for selectively presenting both recorded audio interactive dialogues of said second personality and said third personality.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CA000455787A CA1219438A (en) | 1984-06-04 | 1984-06-04 | Simulation system trainer |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CA000455787A CA1219438A (en) | 1984-06-04 | 1984-06-04 | Simulation system trainer |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CA1219438A true CA1219438A (en) | 1987-03-24 |
Family
ID=4128022
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA000455787A Expired CA1219438A (en) | 1984-06-04 | 1984-06-04 | Simulation system trainer |
Country Status (1)
| Country | Link |
|---|---|
| CA (1) | CA1219438A (en) |
-
1984
- 1984-06-04 CA CA000455787A patent/CA1219438A/en not_active Expired
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