BR112021026152A2 - Método e aparelho para fornecer serviço a terminais e meio legível por computador - Google Patents
Método e aparelho para fornecer serviço a terminais e meio legível por computadorInfo
- Publication number
- BR112021026152A2 BR112021026152A2 BR112021026152A BR112021026152A BR112021026152A2 BR 112021026152 A2 BR112021026152 A2 BR 112021026152A2 BR 112021026152 A BR112021026152 A BR 112021026152A BR 112021026152 A BR112021026152 A BR 112021026152A BR 112021026152 A2 BR112021026152 A2 BR 112021026152A2
- Authority
- BR
- Brazil
- Prior art keywords
- terminals
- computer readable
- readable media
- providing service
- task
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
- G06Q10/063112—Skill-based matching of a person or a group to a task
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
- G06Q10/0875—Itemisation or classification of parts, supplies or services, e.g. bill of materials
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/18—Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Economics (AREA)
- Strategic Management (AREA)
- Entrepreneurship & Innovation (AREA)
- Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- General Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- Marketing (AREA)
- Tourism & Hospitality (AREA)
- Quality & Reliability (AREA)
- Operations Research (AREA)
- Educational Administration (AREA)
- Development Economics (AREA)
- Accounting & Taxation (AREA)
- Game Theory and Decision Science (AREA)
- Finance (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
método e aparelho para fornecer serviço a terminais e meio legível por computador. são descritas neste documento técnicas que empregam um mecanismo de dados para fornecer serviço a terminais, como máquinas bancárias automatizadas. por exemplo, quando uma tarefa de manutenção deve ser realizada, a habilidade e as peças apropriadas para completar a tarefa são determinadas. um técnico de manutenção é selecionado para executar a tarefa de manutenção, que é o técnico interno do terminal que possui a habilidade e a peça apropriadas. o mecanismo de dados também é operável para reunir e correlacionar dados para os vários componentes do terminal e determinar ações preditivas e proativas para manter os componentes.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US201962865589P | 2019-06-24 | 2019-06-24 | |
PCT/US2020/039331 WO2020263956A1 (en) | 2019-06-24 | 2020-06-24 | Providing service to automated banking machines |
Publications (1)
Publication Number | Publication Date |
---|---|
BR112021026152A2 true BR112021026152A2 (pt) | 2022-06-07 |
Family
ID=74059826
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
BR112021026152A BR112021026152A2 (pt) | 2019-06-24 | 2020-06-24 | Método e aparelho para fornecer serviço a terminais e meio legível por computador |
Country Status (6)
Country | Link |
---|---|
US (1) | US20220358470A1 (pt) |
EP (1) | EP3987468B1 (pt) |
BR (1) | BR112021026152A2 (pt) |
CA (1) | CA3145198A1 (pt) |
MX (1) | MX2021016112A (pt) |
WO (1) | WO2020263956A1 (pt) |
Families Citing this family (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20220405727A1 (en) * | 2021-06-21 | 2022-12-22 | Capital One Services, Llc | Terminal management system |
Family Cites Families (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
IL138828A (en) * | 2000-10-03 | 2005-07-25 | Clicksoftware Technologies Ltd | Method and system for assigning human resources to provide services |
RU2006145904A (ru) * | 2004-05-25 | 2008-06-27 | Дайболд, Инкорпорейтед (Us) | Система и способ диагностики банковского автомата для выдачи наличных денег |
EP1794670A4 (en) * | 2004-09-23 | 2009-05-06 | Airclic Inc | CROSS-REFERENCE OF MOBILE PROCESSING AUTOMATION METHODS TO ASSOCIATED APPLICATIONS |
US20110112943A1 (en) * | 2009-11-09 | 2011-05-12 | Dietz Jay B | Location-based mobile workforce management system |
US20140236778A1 (en) * | 2013-02-19 | 2014-08-21 | Anthony Villardito | Truck inventory locator |
JP6503664B2 (ja) * | 2014-09-11 | 2019-04-24 | 沖電気工業株式会社 | 媒体処理装置及び媒体取引装置 |
US20170163519A1 (en) * | 2015-11-16 | 2017-06-08 | Civiq Smartscapes, Llc | Techniques and systems for servicing a personal communication structure (pcs) |
US10565816B2 (en) * | 2017-07-21 | 2020-02-18 | Ncr Corporation | Kiosk locating and directing system |
US11120904B2 (en) * | 2018-12-26 | 2021-09-14 | General Electric Company | Imaging modality maintenance smart dispatch systems and methods |
-
2020
- 2020-06-24 BR BR112021026152A patent/BR112021026152A2/pt unknown
- 2020-06-24 US US17/621,757 patent/US20220358470A1/en active Pending
- 2020-06-24 WO PCT/US2020/039331 patent/WO2020263956A1/en unknown
- 2020-06-24 MX MX2021016112A patent/MX2021016112A/es unknown
- 2020-06-24 EP EP20830949.2A patent/EP3987468B1/en active Active
- 2020-06-24 CA CA3145198A patent/CA3145198A1/en active Pending
Also Published As
Publication number | Publication date |
---|---|
US20220358470A1 (en) | 2022-11-10 |
MX2021016112A (es) | 2022-03-11 |
EP3987468A4 (en) | 2023-04-12 |
EP3987468A1 (en) | 2022-04-27 |
WO2020263956A1 (en) | 2020-12-30 |
EP3987468B1 (en) | 2024-04-24 |
CA3145198A1 (en) | 2020-12-30 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
B15I | Others concerning applications: loss of priority |
Free format text: PERDA DA PRIORIDADE US 62/865,589 REIVINDICADA NO PCT/US2020/039331 DE 24/06/2020 POR NAO APRESENTACAO DE COPIA DO CORRESPONDENTE DOCUMENTO DE CESSAO DENTRO DO PRAZO LEGAL DE 60 DIAS APOS A PETICAO DE ENTRADA NA FASE NACIONAL DO BRASIL CONFORME AS DISPOSICOES PREVISTAS NO ART. 16 6O DA LEI 9.279 DE 14/05/1996 (LPI) E ART 19 2O DA PORTARIA INPI 39 DE 23/08/2021, UMA VEZ QUE DEPOSITANTE CONSTANTE DA PETICAO DE REQUERIMENTO DO PEDIDO PCT (DIEBOLD NIXDORF, INCORPORATED.) E DISTINTO DAQUELE QUE DEPOSITOU A PRIORIDADE REIVINDICADA. |
|
B12F | Other appeals [chapter 12.6 patent gazette] |
Free format text: RECURSO: 870220072111 - 12/08/2022 |