BG1591U1 - System for collaborative building of electronic services and real time events - Google Patents

Abstract

The system is applied in on-line fixed and mobile communication environment. It is used in computer and communication technologies, particularly for sale and/or booking of tickets for various events,such as movies, concerts, sport events, etc., reservation of hotel rooms in the tourist services, etc. The system provides flexibility for real-time operation in the building, management and control of events, products and services, while providing all users the opportunity to work within a common screen. The system consists of input-output devices (1-6) connected via a global computer network (11d) to a processor module (9) and backup module (11a and 11b) through serially connected web server (7) and PC synchronization module (8). The computer database module (10) is connected to the computer processor module (9), the backup modules (11a and 11b) and a module for sending emails (12).

Description

Technical field

The Collaborative Building System for electronic services and events in real time is implemented in an online fixed and mobile communication environment. It is applicable in computer and communication technologies, in particular, for the sale and / or booking of tickets for various public events, such as cinemas, concerts, sporting events, etc. "as well as in tourism for hotel room reservations and reservations places in places.

BACKGROUND OF THE INVENTION

There is a known system for calculating the cost and visualization of tickets for sports events and concerts, which is described in [1], which consists of a database module and input-output devices, each of which is connected via a global computer network, operating with public WEB protocol, to a processing and archiving module to which a computer database module is connected.

Characteristic of this well-known system for calculating the cost and visualization of tickets for sports events and concerts is that it does not provide the flexibility to work in real time in the construction, management and management of events, products and services, and that it does not provide all users the ability to work on a single screen. This is due to the inability to perform electronic sales of products and services in real time due to the lack of synchronization that monitors and manages incoming and outgoing requests to the system, and since the connection of the database module to the processing module is accomplished via the global computer network .

The technical nature of the utility model

The task of the utility model is to create a system for collaborative construction of electronic services and events in real time that provides the flexibility to work in real time in the construction, management and management of events, products and services, while, at the same time, providing all users the ability to work on a single screen.

This task is solved by a system for collaborative construction of electronic services and real-time events, containing I / O devices connected via a global computer network using a public WEB protocol, to a computer processing module and a backup module to which a computer is connected database module. Exdis output devices are connected to the processing computer module via a sequentially connected web server and a synchronizing computer module. The computer database module is connected to the processing computer module, the backup modules and the electronic message sending module via a secure internal corporate network.

The I / O devices can be: operator station, tablet computer, personal digital assistant, mobile phone, personal computer and access control module.

The advantage of a collaborative e-services and real-time event and event management system is that it provides real-time flexibility for building, managing and managing events, products and services, while giving all users the opportunity to work on a single screen.

Explanation of the annexed figures

The system for collaborative construction of electronic services and events in real time is explained with the help of the attached figures, where:

Figure 1 is a diagram of a system for collaborative construction of electronic services and real-time events according to the utility model;

Figure 2 is a process diagram explaining the operation of a system for collaborative construction of electronic services and events in real time;

Figure 3 is a process diagram explaining the work of promotional schemes to the analysis of the financial activity of the consumer;

Figure 4 is a flowchart explaining the creation of template labels, tickets, invitations and more;

Figure 5 shows the type of clientele up to the 1591 W child account personalized with a digital electronic card carrier.

Examples of implementation of the utility model

In FIG. 1 is a schematic diagram of a system for collaborative construction of electronic services and real-time events according to a utility model that contains I / O devices 1 -6 connected via a global computer on a 11 g network operating on a public WEB protocol to computer processing module 9 and computer archiving modules 11a, 116. The input-output devices 1-6 are: operator station 1, tablet computer 2, personal digital assistant 3, mobile phone 4, personal computer 5 and access control module b.

The connection of the input-output devices 1 -6 to the processing computer module 2 is accomplished through a sequentially connected web server 7 and the computer module 8 is synchronized.

The system further comprises a computer database module 10 which is connected via a secure internal corporate network 11b to the computer processing module 9, the computer archiving modules 11a and 116 and to the electronic message sending module 12.

Utilizing the Utility Model The use of the real-time collaborative e-services and events collaboration system is as follows. _n □ System - Client

The real-time collaborative e-services and events collaboration system is designed and built to help shorten the distance between the end user and the person offering their product. The Internet client accesses the information portal through the World Wide Web.

The system for collaborative construction of electronic services and events in real time enables the user, through a developed and automated client user account, personalized with digital electronic media (Fig. 5), to use its capabilities and to suppress adequate feedback. Through a computer and a browser, he receives all the information he needs to make a decision about the purchase / reservation of the product provided to him.

The information portal collects the information it needs and processes it using built-in algorithms. The portal keeps track of the client's visit history (if the client has a registered user account in the portal), and C provides him with the most appropriate product solutions. Automated algorithms offer promotional schemes for analyzing the financial activity of the portal user (Fig. 3).

Upon decision by the user to initiate a shopping / reservation procedure, the system for collaborative construction of electronic services and events in real time generates a single interactive scheme, the same for 0 all users at a given moment. In this virtual environment, the user chooses options that can be free and / or bet. Constant synchronization of iccolx different system layers is performed in order for the actions of the user to be consistent with what is happening on the interactive circuit at the moment. After the sum, the consumer chooses to continue to the payment system if he agrees with the financial and / or other parameters of his action, or chooses to refuse these actions. At this moment, the system for collaborative construction of electronic services and events in real time takes into account the wishes of the user and performs the appropriate actions on the basis of ?. them.

System - Operator

The operator (Fig. 2) of the system has access through the service operator station 1, through its own user account, to its resources. It is authorized before it by means of a user name and password. Its access to resources is limited to the use of the interactive scheme for a given category and its actions on it. It may use the functionality of booking and / or selling a product, depending on the customer's needs and / or the needs of the owner of that product.

Its actions are fully synchronized with all other users who manipulate the given interactive scheme When giving an option to purchase a product for printing a label and a fiscal voucher. at the time of the purchase action, a cash voucher is generated for printing. At the close of business hours, the operator shall have access to the resources for reporting cash receipts resulting from his actions during his business hours. After displaying and presenting the data, the system enables the operator to complete and make a summary fiscal statement of its cash receipts over the past business hours.

System - Administrator (Fig. 2)

Based on an administrator user account, the administrator has the ability to access the system resources from any point of connectivity, using only the Internet and browser access. Has the ability to create a product type and category tailored to the specific requirements.

The Collaborative e-Services and Event Collaboration System offers an unlimited number of parameters and options to this part of its resource. After creating and / or editing the product type and category, the administrator is enabled to create unique interactive schemes for the product category, as parameters and options are unlimited. In the module creating unique interactive schemes for a product category, it has the ability to generate a template for a label, a ticket, an invitation to its product, which the template contains, both mandatory elements of a given type and specific attributes added by the administrator. The algorithm is shown in FIG. 4.

After creating and / or editing interactive schemes for the product category, the administrator determines the price categories for the schemes. The price categories are defined by groups or for each individual resource its price is defined. An overview of the scheme and its counterpart is guaranteed. The system for collaborative construction of electronic services and events in real time also provides an opportunity for periodic reporting of receipts based on the given interactive schemes. On this feature, the system provides a resource for generating extremely water documents - statistics and reports of incoming cash flows.

The three separate modules of the system for collaborative construction of electronic services and events in real time work in sync with each other and provide the complete cycle of realization of the given product. Separation of these levels helps the system user to get a clear, adequate and accurate idea of the market development of his product and to outline, using algorithms, supply guidelines and parameters of each individual product in the system.

FIG. Fig. 5 shows the type of client user account, personalized with digital electronic media in card form - electronic or paper with magnetic, chip and / or barcode identifier also serves for access control 6.

System - Access control (Fig. 2)

The paper or electronic media is fed to the input reader 6, the computer decodes the information through the dynamic graphical interface, and authorization data is displayed on the computer system monitor. Text information is displayed on the computer screen and instructions are drawn for the customer about how and how he or she can access the service or product he or she has paid.

The advantage of a collaborative e-services and real-time event and event management system is that it provides real-time flexibility for building, managing and managing events, products and services, while giving all users the opportunity to work on a single screen. This is due to the simultaneous use of both the global computer network 11d operating with a public WEB protocol and the secure internal corporate network 11c, as well as the connection of the computer module database 10 to the computer processing 9 and archiving 11a and 11b modules and the module for sending electronic messages 12 via the secure internal corporate network 11c. Having a web server 7 allows you to identify the type of input device 1 -6 and apply a set of formatting rules. Another advantage is the ability to control access provided by the 1591 Ul van from the control module. access 6, which may include computer configuration, a print device, an electronic media reader, and graphical codes.

Claims (2)

Claims 1. Collaborative system for the construction of electronic services and events in real Burden, containing input-output devices connected via a global computer network, operating it with a public WEB protocol, to a computer processing module and archiving module to which a computer module bases is also connected data, characterized in that the input-output devices (1-6) are connected to the processing 15 computer module (9) through a serial web server (7) and synchronizing the computer module (8); the computer database module (ϊ 0) is connected to the processing computer module (9), the archiving modules (Lai PB) and the electronic message sending module (12) via a secure internal corporate network (11 in). 2. The system for collaborative construction of electronic services and real-time events according to claim 1, characterized in that the input-output devices are an operator station (1), a tablet computer (2), a personal digital assistant (3), a mobile phone (4), personal computer (5) and access control module (6).