AU4291893A - Interactive telephone system for optimizing service economy - Google Patents

Interactive telephone system for optimizing service economy

Info

Publication number
AU4291893A
AU4291893A AU42918/93A AU4291893A AU4291893A AU 4291893 A AU4291893 A AU 4291893A AU 42918/93 A AU42918/93 A AU 42918/93A AU 4291893 A AU4291893 A AU 4291893A AU 4291893 A AU4291893 A AU 4291893A
Authority
AU
Australia
Prior art keywords
telephone system
interactive telephone
optimizing service
service economy
economy
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU42918/93A
Inventor
James Harry Alleman
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
PARAGON SERVICES INTERNATIONAL Inc
Original Assignee
PARAGON SERVICES INTERNATIONAL Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=25361405&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=AU4291893(A) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by PARAGON SERVICES INTERNATIONAL Inc filed Critical PARAGON SERVICES INTERNATIONAL Inc
Publication of AU4291893A publication Critical patent/AU4291893A/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80—Rating or billing plans; Tariff determination aspects
    • H04M15/8044—Least cost routing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/49—Connection to several service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/4228—Systems providing special services or facilities to subscribers in networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/48—Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/42—Least cost routing, i.e. provision for selecting the lowest cost tariff
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/46—Connection to several service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/74—Rating aspects, e.g. rating parameters or tariff determination apects
    • H04M2215/745—Least cost routing, e.g. Automatic or manual, call by call or by preselection
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13095—PIN / Access code, authentication
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13103—Memory
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13138—Least cost routing, LCR
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13152—Callback
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13204—Protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13377—Recorded announcement
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13405—Dual frequency signaling, DTMF
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/72—Finding out and indicating number of calling subscriber

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
AU42918/93A 1992-04-24 1993-04-22 Interactive telephone system for optimizing service economy Abandoned AU4291893A (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US87332392A 1992-04-24 1992-04-24
US873323 1992-04-24

Publications (1)

Publication Number Publication Date
AU4291893A true AU4291893A (en) 1993-11-29

Family

ID=25361405

Family Applications (1)

Application Number Title Priority Date Filing Date
AU42918/93A Abandoned AU4291893A (en) 1992-04-24 1993-04-22 Interactive telephone system for optimizing service economy

Country Status (3)

Country Link
US (2) US5883964A (en)
AU (1) AU4291893A (en)
WO (1) WO1993022866A1 (en)

Families Citing this family (41)

* Cited by examiner, † Cited by third party
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US20020131574A1 (en) * 1992-04-24 2002-09-19 Alleman James H. Interactive system for optimizing service economy
US6430282B1 (en) 1995-09-29 2002-08-06 Nortel Networks Limited Methods and apparatus for originating voice calls
US5661790A (en) * 1995-11-03 1997-08-26 Ericsson, Inc. Call back service for a regulatory restrictive area
FI960501A0 (en) 1996-02-02 1996-02-02 Finland Telecom Oy Foerfarande Foer omkastning av uppkopplingsriktningen av samtal
JP2865051B2 (en) * 1996-04-15 1999-03-08 日本電気株式会社 Billing system
EP0814592A1 (en) * 1996-06-19 1997-12-29 Firma Erika Köchler Radio programmable module for call transfer
GB9613163D0 (en) * 1996-06-24 1996-08-28 Northern Telecom Ltd Telecommunications system and method
US6266328B1 (en) 1996-08-26 2001-07-24 Caritas Technologies, Inc. Dial up telephone conferencing system controlled by an online computer network
US5966660A (en) * 1997-05-28 1999-10-12 Telefonaktiebolaget L/M Ericsson (Publ) User controlled call setup through manual switchboard
US5987112A (en) * 1997-09-03 1999-11-16 At&T Corp. International call back technique with reduced post dialing delay
US6944278B1 (en) * 1997-11-26 2005-09-13 Sun Microsystems, Inc. Internet-activated callback service
DE69731130T2 (en) * 1997-12-12 2005-10-27 Thomson Consumer Electronics, Inc., Indianapolis SYSTEM AND METHOD FOR ANSWERING AN INCOMING CALL DURING A CONFERENCE CIRCUIT
JP2000041110A (en) * 1998-07-22 2000-02-08 Fujitsu Ltd Incoming call processing method, incoming call processing unit and recording medium recording incoming call processing program and readable by computer
FR2781968B1 (en) * 1998-07-31 2000-09-29 Sagem PROCESS FOR ESTABLISHING A COMMUNICATION BETWEEN TWO INFORMATION TRANSMISSION TERMINALS AND A TERMINAL FOR IMPLEMENTING THE PROCESS
WO2000022845A1 (en) * 1998-10-12 2000-04-20 Siemens Aktiengesellschaft Method for establishing a communications link in a public communications network
US6665392B1 (en) * 1999-05-05 2003-12-16 Spiderphone.Com, Inc. Associating data connections with conference call telephone
CA2271828A1 (en) * 1999-05-11 2000-11-11 Infointeractive Inc. Internet based telephone line
US6574324B1 (en) * 1999-11-24 2003-06-03 Bellsouth Intellectual Property Corporation System and method for long distance automatic call-back
US7068776B1 (en) * 2000-04-19 2006-06-27 Gamble Oliver W Method and system for routing calls to desire discount telephone services
DE10023868A1 (en) * 2000-05-16 2001-11-22 Siemens Ag Establishing connection between a local and a central communications device central control unit initiating new link establishment by accessing call-back module in central device
US7106743B1 (en) 2000-10-18 2006-09-12 West Corporation Telecommunications system including live operators
US7197124B2 (en) * 2002-01-18 2007-03-27 Qualcomm Incorporated In-bound call directed telephone station and method of directing a telephone station based on an in-bound call
US7010107B1 (en) * 2002-12-20 2006-03-07 Yong Lee Internet conference call bridge management system
US20040240653A1 (en) * 2003-02-05 2004-12-02 Artoun Ramian Information communication apparatus and method
US8712144B2 (en) * 2003-04-30 2014-04-29 Deere & Company System and method for detecting crop rows in an agricultural field
US20050163296A1 (en) * 2003-09-26 2005-07-28 Dx/Dy Voice Processing, Inc. Collect callback for web-based access
US7116768B2 (en) * 2003-09-26 2006-10-03 Dx/Dy Voice Processing, Inc. Collect callback
US20050169456A1 (en) * 2003-09-26 2005-08-04 Dx/Dy Voice Processing, Inc. Collect callback
US7703104B1 (en) 2004-03-12 2010-04-20 West Corporation Systems, methods, and computer-readable media for enrolling conferees for expeditied access to conferencing services
US8670538B1 (en) 2004-04-06 2014-03-11 West Corporation International conferencing via globally distributed cascading servers
US8238536B1 (en) 2004-04-06 2012-08-07 West Corporation Call redirect via centralized bridges
US20070036310A1 (en) * 2005-07-25 2007-02-15 Dx/Dy Voice Processing, Inc. Members calling card
HUE038350T2 (en) * 2005-09-27 2018-10-29 Morgan Stanley Mobile enterprise applications over telephony systems and methods
US20070201646A1 (en) * 2006-02-16 2007-08-30 Mdm Intellectual Property Llc Callback Service
US7860995B1 (en) 2007-11-29 2010-12-28 Saynow Corporation Conditional audio content delivery method and system
US20070274496A1 (en) * 2006-04-20 2007-11-29 Ujjwal Singh Method and system for multimodal communication using a phone number
US9065918B2 (en) * 2006-10-28 2015-06-23 Alcatel Lucent Third party call control utilizing a voice user interface
GB2458142A (en) * 2008-03-06 2009-09-09 Graham Lindsay Call bridging device wherein calls are charged to the telephone account associated with the call bridging device.
US8577725B2 (en) * 2008-09-02 2013-11-05 Papatel, Inc. Telecommunication and advertising business model and method of utilizing same
WO2011028893A1 (en) 2009-09-03 2011-03-10 Sumo Technologies, Llc System and method for guaranteed cognitive awareness
WO2011028902A1 (en) 2009-09-03 2011-03-10 Sumo Technologies, Llc System and method for individual sequential campaign

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US4071698A (en) * 1977-01-10 1978-01-31 Franklin V. Barger, Jr. Telephone system for audio demonstration and marketing of goods or services
US4086438A (en) * 1977-03-07 1978-04-25 Teletech Corporation Automatic interconnection system
US4672660A (en) * 1983-02-14 1987-06-09 Amtel Communications, Inc. Method and system for identifying telephone callers
US4565903A (en) * 1983-08-03 1986-01-21 At&T Bell Laboratories Telephone interexchange carrier selection
US4555594A (en) * 1983-08-03 1985-11-26 At&T Bell Laboratories Telephone interexchange signaling protocol
US4577066A (en) * 1983-08-03 1986-03-18 At&T Bell Laboratories Telephone interexchange call routing
US4594477A (en) * 1984-03-07 1986-06-10 At&T Technologies, Inc. PBX equipment with dial signal modification
US4893335A (en) * 1984-09-14 1990-01-09 Fuller Research And Development Company Remote access telephone control system
US4930150A (en) * 1985-07-10 1990-05-29 First Data Resources Inc. Telephonic interface control system
US5128984A (en) * 1985-07-10 1992-07-07 First Data Resources Inc. Telephone interface call processing system with call selectivity
US5218631A (en) * 1985-07-10 1993-06-08 First Data Resources Inc. Telephonic-interface game control system
US4792968A (en) * 1985-07-10 1988-12-20 Fdr Interactive Technologies Statistical analysis system for use with public communication facility
US4845739A (en) * 1985-07-10 1989-07-04 Fdr Interactive Technologies Telephonic-interface statistical analysis system
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US4972464A (en) * 1989-11-01 1990-11-20 U.S. Sprint Communications Company Limited System for placement of a long distance telephone carrier point-of-presence and call routing
US5168515A (en) * 1989-11-27 1992-12-01 Unifi Communications Corporation Switchless automatic call distribution system
US5181236A (en) * 1990-09-25 1993-01-19 Rockwell International Corporation Automatic call returning method for call distributor with message record capability
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Also Published As

Publication number Publication date
WO1993022866A1 (en) 1993-11-11
US5883964A (en) 1999-03-16
US6035027A (en) 2000-03-07

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