AU2018100730A4 - A computer system and a computer implemented method for generating patient medical summary and initiating a medical consultation - Google Patents

A computer system and a computer implemented method for generating patient medical summary and initiating a medical consultation Download PDF

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AU2018100730A4
AU2018100730A4 AU2018100730A AU2018100730A AU2018100730A4 AU 2018100730 A4 AU2018100730 A4 AU 2018100730A4 AU 2018100730 A AU2018100730 A AU 2018100730A AU 2018100730 A AU2018100730 A AU 2018100730A AU 2018100730 A4 AU2018100730 A4 AU 2018100730A4
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patient
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Oran RIGBY
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Medetourism Pty Ltd
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Medetourism Pty Ltd
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Abstract

A COMPUTER SYSTEM AND A COMPUTER IMPLEMENTED METHOD FOR GENERATING PATIENT MEDICAL SUMMARY AND INITIATING A MEDICAL CONSULTATION Abstract A computer implemented method for generating a medical summary from medical history of a patient and initiating a medical consultation with a medical service provider based on a medical summary. The method comprises the steps of connecting a first computing device associated with the patient with a computer system, receiving a request for generating the medical summary from the first computing device. The medical summary is generated by analysing the answers of the patient provided to the computer system via the first computing device along with a plurality of keywords. Further, one or more profiles are shortlisted from the plurality of profiles associated with a plurality of medical service providers based on the plurality of keywords and provided to the patient via the first computing device. Thereafter, the patient provides selected profiles of the medical services providers to the computer system and the computer system share the medical summary of the patient with the selected medical service provider. The patient and the medical service provider communicate with each other by means of a communication channel. Figure 2 CONNECTING A FIRST COMPUTING DEVICE ASSOCIATED WITH THE PATIENT WITH A COMPUTER SYSTEM SELECTING A PRE-DETERMINED MODE OF COMMUNICATION RECEIVE A REQUEST FOR GENERATING A MEDICAL SUMMARY r SENDING A PLURALITY OF QUESTIONS RELATED TO A MEDICAL HISTORY OF THE PATIENT 240 RECEIVING A PLURALITY OF ANSWERS RECOGNIZING A PLURALITY OF KEYWORDS FROM THE PLURALITY OF ANSWERS 260 COMPARING THE PLURALITY OF KEYWORDS OF THE MEDICAL SUMMARY WITH A PLURALITY OF PROFILES 270 PROVIDING ONE OR MORE PROFILES OF THE PLURALITY OF PROFILES 280 RECEIVING A LIST OF SELECTED PROFILES SENDING THE MEDICAL SUMMARY OF THE PATIENT TO A PLURALITY OF SECOND COMPUTING DEVICES

Description

Technical Field [001] The present invention generally relates to medical consultation systems and in particular to a computer system and a computer implemented method for generating patient medical summary and initiating a medical consultation.
Background [002] Healthcare is always one of the most important sectors of a country. Every person in the world has a right to good health. The human right to health means that everyone has the right to the highest attainable standard of physical and mental health, which also includes access to all medical services etc. But it is not always possible to find a good doctor for different types of health issues that a person is suffering from. Many a times, people ask their friends, families and fellows to tell them about good doctors for a particular medical condition. With the advancements in technology, now people can look up the internet for finding a suitable doctor for a particular medical condition. They may book appointments and then go to the clinics and hospitals where the doctor practices.
[003] A problem with the existing methods are that families/friends/fellows recommend a doctor based on their experiences but the case of ever}' person is a different one. They may not understand a patient’s medical history and what complications may come up in future. After that, when a patient visits a doctor he has to book an appointment and wait for his turn to have a face-to-face meeting with doctor. This causes a lot if inconvenience especially if a patient’s condition is degrading. Besides that, searching on the internet also has problems such as every hospital or clinic promotes their own doctors. So there is always a chance that of better doctors being available hut the patient couldn’t find them. Every time a patient wants to search for a doctor or visit a doctor, he has to share his medical history and then the doctor creates a medical summary. This process is repetitive as well as time consuming. There is no single platform where a patient can have access to the best doctors in every field and he/she may check the background, experience of doctors and ratings of doctors before selecting.
2018100730 01 Jun2018 [004] It is therefore desirable to have a computer system and a computer implemented method for finding a medical service provider for a patient based on an automatically generated medical summary that does not suffer from above mentioned deficiencies.
[005] Throughout this specification, unless the context requires otherwise, the words “comprise”, “comprises” and “comprising” will be understood to imply the inclusion of a stated step or element or group of steps or elements but not the exclusion of any other step or element or group of steps or elements.
[006] Any one of the terms: “including” or “which includes” or “that includes” as used herein is also an open term that also means including at least the elements/features that follow the term, but not excluding others.
[007] Any discussion of the background art throughout the specification should in no way be considered as an admission that such background art is prior art nor that such background art is widely known or forms part of the common general knowledge in the field in Australia or worldwide.
Summary [008] According to an aspect of the invention there is provided a computer implemented method for generating a medical summary from medical history of a patient and initiating a medical consultation with a medical service provider based on a medical summary. The method comprises the steps of connecting a first computing device associated with the patient with a computer system, selecting a pre-determined mode of communication with the computer system by the first computing device, receiving a request for generating the medical summary from the first computing device, sending a plurality of questions related to the medical history of the patient to the first computing device, recording a plurality of answers in response to the respective plurality of questions from the first computing device, recognizing a plurality of keywords from the plurality of answers and generating the medical summary of the patient including the plurality of keywords, comparing the plurality of keywords of the medical summary with a plurality of profiles associated with a plurality of medical service providers, stored in a data repository, providing one or more profiles of the plurality of profiles to the first computing device based on results of the comparison, receiving a list of selected profiles from the one or more profiles of the plurality of profiles, associated with the selected medical service provider from the first computing device and sending the medical summary of the patient to a
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2018100730 01 Jun2018 plurality of second computing devices associated with the each of the selected medical service providers.
[009] It is an advantage of the invention that it provides an option to the patient to consult a medical service provider remotely. The invention enables a patient to get medical consultation without moving out of his/her house and inconvenience occur due to travel. Further, the invention assists the patient to provide details of medical history and current symptoms via text and/or audio and/or audio-visual. This eases out the process of sharing medical history as the patient doesn’t necessarily has to type. Also, the invention has provision to generate the medical summary automatically from the plurality of answers that the patient provides related to medical history and present state. Based on the summary, the list of best medical service providers are provided to the patient preventing hassle of finding an appropriate medical service provider on his/her own. Additionally, the patient may thoroughly go through the profiles of the shortlisted medical service providers to his/her satisfaction before selecting one.
[010] The computer implemented method may further comprise a step of establishing a communication channel between the first computing device and a plurality of second computing devices associated with the selected medical service provider.
[011] The communication channel may be configured to enable communication between the patient and each of the selected medical service provider via text message, voice call and/or video call.
[012] The step of connecting further comprising a step of prompting the first computing device to select a pre-determined mode of communication. Preferably, the pre-determined mode of communication is text mode, voice mode, video mode.
[013] The medical history of the patient may comprise, but is not limited to, personal data, information of one or more medical problems to be consulted, symptoms of the current medical problems, past medical problems, ongoing medications, duration of the current medical problems, duration of the past medical problems and precautions prescribed to the patient.
[014] The plurality of answers is received in a form of a text, an audio or an audio-visual from the first computing device.
[015] The step of recognizing the plurality of keywords may be performed using a speech recognition module, if the plurality of answers is received in the form of the audio or the audiovisual.
2018100730 01 Jun 2018 [016] The step of recognizing the plurality of keywords may be performed using a text recognition module, if the plurality of answers is received in the form of the text.
[017] The plurality of keywords may be selected from a group comprising, but not limited to, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems.
[018] Each of the plurality of profiles associated with each of the plurality of medical servic e providers comprises, but not limited to, name, age, location, specialization, work experience, contact details, achievements and rating of the medical service provider.
[019] According to another aspect of the invention there is provided a computer system for generating a medical summary from medical history of a patient and initiating a medical consultation with a medical service provider based on a medical summary. The computer system comprises a memory unit configured to store machine-readable instructions and a processor operably connected with the memory unit. The processor obtaining the machinereadable instructions from the memory unit, and being configured by the machine-readable instructions to connect with a first computing device associated with the patient, prompt the first computing device to select a pre-determined mode of communication, receive a request for generating the medical summary from a first computing device associated with the patient, send a plurality of questions related to the medical history of the patient to the first computing device, receive a plurality of answers in response to the respective plurality of questions from the first computing device, recognize a plurality of keywords from the plurality of answers and generate the medical summary of the patient including the plurality of keywords, compare the plurality of keywords of the medical summary with a plurality of profiles associated with a plurality of medical service providers, stored in a data repository, provide one or more profiles of the plurality of profiles to the first computing device based on results of the comparison, receive a list of selected profiles from the one or more profiles of the plurality of profiles associated with the selected medical service provider from the first computing device and send the medical summary of the patient to a plurality of second computing devices associated with the each of the selected medical service providers.
[020] The processor may further be configured to establish a communication channel between the first computing device and a plurality of second computing devices associated with the selected medical service provider.
2018100730 01 Jun 2018 [021] The communication channel may be configured to enable communication between the patient and the selected medical service provider via text message, voice call and/or video call.
[022] The processor may further be configured to prompt the first computing device to select a pre-determined mode of communication. Preferably, the pre-determined mode of communication is text mode, voice mode, video mode.
[023] The medical history of the patient may comprise, but not limited to, personal data, information of one or more medical problems to be consulted, symptoms of the current medical problems, past medical problems, ongoing medications, duration of the current medical problems, duration of the past medical problems and precautions prescribed to the patient, [024] The plurality of answers may be received in a form of a text, an audio or an audio-visual from the first computing device.
[025] The computer system may further comprise a speech recognition module wherein the processor may further be configured to recognize the plurality of keywords from the plurality of answers using the speech recognition module, if the plurality of answers is received in the form of the audio or the audio-visual.
[026] The computer system may further comprise a text recognition module, wherein the processor may further be configured to recognize the plurality of keywords from the plurality of answers using the text recognition module, if the plurality of answers is received in the form of the text.
[027] The plurality of keywords is selected from a group comprising, but not limited to, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems.
[028] Each of the plurality of profiles associated with each of the plurality of medical service providers comprises, but not limited to, name, age, location, specialization, work experience, contact details, achievements and rating of the medical service provider.
[029] According to another aspect of the invention there is provided a computer implemented method for generating a medical summary from medical history of a patient, the method comprising the steps of: connecting a first computing device associated with the patient with a computer system; selecting a pre-determined mode of communication with the computer system by the first computing device; receiving a request for generating the medical summary
2018100730 01 Jun2018 from the first computing device; sending a plurality of questions related to the medical history of the patient to the first computing device; recording a plurality of answers in response to the respective plurality of questions from the first computing device; recognizing a plurality of keywords from the plurality of answers; and generating the medical summary of the patient including the plurality of keywords.
[030] Preferably the step of connecting further comprising a step of prompting the first computing device to select a pre-determined mode of communication. Preferably wherein the pre-determined mode of communication is text messages, voice call, video call. Preferably the medical history of the patient comprises personal data, information of one or more medical problems to be consulted, symptoms of the current medical problems, past medical problems, ongoing medications, duration of the current medical problems, duration of the past medical problems and precautions prescribed to the patient. Preferably the plurality of answers is received in a form of a text, an audio or an audio-visual from the first computing device. Preferably the step of recognizing the plurality of keywords is performed using a speech recognition module, if the plurality of answers is received in the form of the audio or the audiovisual. Preferably the step of recognizing the plurality of keywords is performed using a text recognition module, if the plurality of answers is received in the form of the text. Preferably the plurality of keywords is selected from a group comprising, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems.
[031 ] According to another aspect of the invention there is provided a c omputer implemented method for initiating a medical consultation with a medical service provider based on a medical summary, the method comprising the steps of: connecting a first computing device associated with the patient with a computer system; selecting a pre-determined mode of communication with the computer system by the first computing device; generating the medical summary of the patient including a plurality of keywords; comparing the plurality of keywords of the medical summary with a plurality of profiles associated with a plurality of medical service providers, stored in a data repository; providing one or more profiles of the plurality of profiles to the first computing device based on results of the comparison; receiving a list of selected profiles from the one or more profiles of the plurality of profiles, associated with the selected medical service provider from the first computing device; sending the medical summary of the patient to a plurality of second computing devices associated with the each of the selected medical service providers; and establishing a communication channel between the first
2018100730 01 Jun 2018 computing device and the plurality of second computing devices associated with each of the selected medical service providers.
[032] Preferably the step of connecting further comprising a step of prompting the first computing device to select a pre-determined mode of communication. Preferably the predetermined mode of communication is text messages, voice call, video call. Preferably the communication channel is configured to enable communication between the patient and each of the selected medical service providers via text message, voice call and/or video call. Preferably each of the plurality of profiles associated with each of the plurality of medical service providers comprises of name, age, location, specialization, work experience, contact details, achievements and rating of the medical service provider. Preferably the plurality of keywords is selected from a group comprising, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems. Preferably [033] According to another aspect of the invention there is provided a computer system for generating a medical summary from medical history of a patient, the computer system comprising: a memory unit configured to store machine-readable instructions; and a processor operably connected with the memory unit, the processor obtaining the machine-readable instructions from the memory unit, and being configured by the machine-readable instructions to: connect with a first computing device associated with the patient; prompt the first computing device to select a pre-determined mode of communication; receive a request for generating the medical summary from the first computing device; send a plurality of questions related to the medical history of the patient to the first computing device; record a plurality of answers in response to the respective plurality of questions from the first computing device; recognize a plurality of keywords from the plurality of answers; and generate the medical summary of the patient including the plurality of keywords.
[034] Preferably the processor is further configured to prompt the first computing device to select a pre-determined mode of communication. Preferably the pre-determined mode of communication is text messages, voice call, video call. Preferably the medical history of the patient comprises personal data, information of one or more medical problems to be consulted, symptoms of the current medical problems, past medical problems, ongoing medications, duration of the current medical problems, duration of the past medical problems and precautions prescribed to the patient. Preferably the plurality of answers is received in a form
2018100730 01 Jun 2018 of a text, an audio or an audio-visual from the first computing device. Preferably the computer system comprises a speech recognition module wherein the processor is further configured to recognize the plurality of keywords from the plurality of answers using the speech recognition module, if the plurality of answers is received in the form of the audio or the audio-visual. Preferably the computer system comprises a text recognition module, wherein the processor is further configured to recognize the plurality of keywords from the plurality of answers using the text recognition module, if the plurality of answers is received in the form of the text. Preferably the plurality of keywords is selected from a group comprising, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems.
[035] According to another aspect of the invention there is provided a computer system for initiating a medical consultation with a medical service provider based on a medical summary, the computer system comprising: a memory unit configured to store machine-readable instructions; and a processor operably connected with the memory unit, the processor obtaining the machine-readable instructions from the memory unit, and being configured by the machinereadable instructions to: connect with a first computing device associated with the patient; prompt the first computing device to select a pre-determined mode of communication; receive a request for generating the medical summary from the first computing device; generate the medical summary of the patient including the plurality of keywords; compare the plurality of keywords of the medical summary with a plurality of profiles associated with a plurality of medical service providers, stored in a data repository; provide one or more profiles of the plurality of profiles to the first computing device based on results of the comparison; receive a list of selected profiles from the one or more profiles of the plurality of profiles associated with the selected medical service provider from the first computing device; send the medical summary of the patient to a plurality of second computing devices associated with the each of the selected medical service providers; and establish a communication channel between the first computing device and the plurality of second computing devices associated with each of the selected medical service providers.
[036] Preferably the processor is further configured to prompt the first computing device to select a pre-determined mode of communication. Preferably the pre-determined mode of communication is text messages, voice call, video call. Preferably the communication channel is configured to enable communication between the patient and each of the selected medical service providers via text message, voice call and/or video call. Preferably the plurality of
2018100730 01 Jun 2018 keywords is selected from a group comprising, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems. Preferably the plurality of profiles associated with the plurality of medical service providers comprise respective names, respective ages, respective locations of medical practice, respective specializations, respective work experiences, respective contact details, respective achievements and respective ratings of the plurality of medical service providers.
[037] According to another aspect of the invention there is provided a computer implemented method for generating an information summary from the user history of a user and initiating a professional services consultation with a professional services provider based on the information summary, the method comprising the steps of: connecting a first computing device associated with the user with a computer system; selecting a pre-determined mode of communication with the computer system, by the first computing device; receiving a request for generating the information summary from the first computing device; sending a plurality of questions related to the history of the user to the first computing device; recording a plurality of answers in response to the respective plurality of questions from the first computing device; recognizing a plurality of keywords from the plurality' of answers and generating the information summary of the user including the plurality of keywords; comparing the plurality of keywords of the information summary with a plurality of profiles associated with a plurality of professional service providers, stored in a data repository: providing one or more profiles of the plurality of profiles to the first computing device based on results of the comparison; receiving a list of selected profiles from the one or more profiles of the plurality of profiles, associated with the selected professional service provider from the first computing device; sending the information summary of the user to a plurality of second computing devices associated with the each of the selected professional service providers.
[038] According to another aspect of the invention there is provided a computer implemented method for generating an information summary from user history of a user, the method comprising the steps of: connecting a first computing device associated with the user with a computer system; selecting a pre-determined mode of communication with the computer system by the first computing device; receiving a request for generating the information summary from the first computing device; sending a plurality’ of questions related to the information history of the patient to the first computing device; recording a plurality of answers in response to the respective plurality of questions from the first computing device: recognizing
2018100730 01 Jun 2018 a plurality of keywords from the plurality of answers; and generating the information summary of the user including the plurality of keywords.
Brief Description of Drawings [039] At least one example of the invention will be described with reference to the accompanying drawings, in which:
[040] Figure 1 is an exemplary environment of computing devices to which the various embodiments described herein may be implemented;
[041] Figure 2 illustrates computer-implemented method for generating a medical summary from medical history of a patient and initiating a medical consultation with a medical service provider based on a medical summary, in accordance with an embodiment of the present invention;
[042] Figure 3 illustrates an information flow diagram for receiving a request for generation of a medical summary and sending a plurality of questions to a first computing device, in accordance with an embodiment of the present invention;
[043] Figure 4A illustrates an information flow diagram for generation of the medical summary from a plurality of answers received in a form of an audio or an audio-visual, in accordance with an embodiment of the present invention;
[044] Figure 4B illustrates an information flow diagram for generation of the medical summary from a plurality of answers received in the form of a text, in accordance with an embodiment of the present invention;
[045] Figure 5 illustrates an information flow diagram for comparing and providing one or more profiles associated with one or more medical service providers based on comparison, in accordance with an embodiment of the present invention; and [046] Figure 6 illustrates an information flow diagram for establishment of a communication channel between the first computing device and a second computing device, in accordance with an embodiment of the present invention.
[047] It should be noted that the same numeral represents the same or similar elements throughout the drawings.
Description of Embodiments
2018100730 01 Jun 2018 [048] The present invention aims to achieve the objective of automatically generating a medical summary from a medical history of a patient and initiating medical consultant with a preferred medical service provider such as a doctor, physician or a surgeon based on the medical summary and preference of the patient. This is achieved by receiving a request from a patient for generating medical summary, suggesting a requirement of a doctor. In response a questionnaire is provided to the patient that has questions related to his medical history such personal data, current and past diseases, ongoing medications etc. The questions may be asked one by one or the whole questionnaire is provided at once. The patient may choose to answer in any form such as audio, audio-visual or text form. The audio and the audio-visual answers may be directly analysed to recognise keywords and/or converted to readable form (text form) using speech recognition modules. Also, text form may be analysed to recognise keywords using a text recognition module. Then from the answers, keywords may be extracted and a medical summary having the keywords may be generated.
[049] The patient may confirm the correctness of the medical summary and the medical summary may be compared with the profiles of the doctors saved in the database. The profiles that match the keywords of the medical summary to maximum extent as compared to other profiles are present to the patient. For example, if medical summary of the patient includes heart problem as current disease then the profile of doctors listing specialization as “heart specialist” may be provided. Other criteria may include location of the patient and doctor etc. The patient may select any of the profiles provided and a communication channel may be established for the patient to communicate with the doctor and proceed for a consultation session.
[050] The present invention aims to achieve the above-mentioned objectives through a system and a method that have been discussed with the help of numerous illustrations below, including an exemplary environment of computing devices. However, a skilled addressee would appreciate that the present invention is not limited to the environment discussed below and may be equally applicable to many different environments without departing from the scope of the present invention.
[051] Figure 1 illustrates an exemplary environment 100 of computing devices to which the various embodiments described herein may be implemented. Figure 1 illustrates a first computing device 104 associated with a patient or a representative (family, friend etc.) of patient. A patient may be anyone who needs medical attention. The first computing device 104
2018100730 01 Jun 2018 may be selected from a group comprising mobile handheld devices (such as mobile phones, PDA and tablet PCs etc.), desktop PCs and notebooks etc. The first computing device 104 is envisaged to be connected with one or more input devices (such as a keyboard, a camera, microphone etc.) (not shown) and one or more output devices (such as a display screen, speaker etc.) (not shown). In case of mobile handheld devices such as a smartphone, the one or more input devices and the one or more output devices may be integrally provided. For example in touch-input based camera-enabled smartphone no external devices need to be connected. Whereas in desktop PCs and laptops external cameras, speakers, headphones and microphones may have to be externally connected. The first computing device 104 is connected with a network 110. The network 110 may be one of, but not limited to, a Local Area Network 110 (LAN) or a Wide Area Network 110 (WAN). The network 110 may be implemented using a number of protocols, such as but not limited to, TCP/IP, 3GPP, 3GPP2, LTE, IEEE 802.x etc.
[052] Further connected to the network 110 is a computer system 102. The computer system 102 may be a portable computing device, a desktop computer or a server stack. The computer is envisaged to include computing capabilities such as a memory unit 1022 configured to store machine readable instructions. The machine readable instructions may be loaded into the memory unit 1022 from a non-transitory machine-readable medium such as, but not limited to, CD-ROMs, DVD-ROMs and Flash Drives. Alternately, the machine readable instructions may be loaded in a form of a computer software program into the memory unit 1022. The memory unit 1022 in that manner may be selected from a group comprising EPROM, EEPROM and Flash memory.
[053] Further, the computer system 102 includes a processor 1024 operably connected with the memory unit 1022. In various embodiments, the processor 1024 is one of, but not limited to, a general purpose processor 1024, an application specific integrated circuit (ASIC) and a field-programmable gate array (FPGA). The computer system 102 is also envisaged to include a speech recognition module 1026 for recognition of information from an audio form or an audio-visual form. The speech recognition module 1026 may also be used for conversion of the audio or audio-visual form of data to a readable text format. Also included in the computer system 102 is a text recognition module 1028 for recognition of predetermined text from the readable data in the text form.
[054] Further connected to the network 110 are plurality of second computing devices 108,
108i,..108n associated with a medical service provider. The medical service provider may be
2018100730 01 Jun2018 a medical practitioner such as, but not limited to, a physician/doctor or a surgeon. The plurality of second computing devices 108, 108i... 108« may be selected from a group comprising mobile handheld devices (such as mobile phones, PDA and tablet PCs etc.), desktop PCs and notebooks etc. The plurality of second computing devices 108, 108i...l08n are also envisaged to be connected with one or more input devices (such as a keyboard, a camera, microphone etc.) and one or more output devices (such as a display screen, speaker etc.). In case of mobile handheld devices such as a smartphone, the one or more input devices and the one or more output devices may be integrally present. For example, in touch-input based camera-enabled smartphone no external devices need to be connected. Whereas in desktop PCs and laptops external cameras and speakers, headphones and microphones may have to be externally connected.
[055] Further connected to the network 110 is a data repository 106. The data repository 106 may be a cloud based storage or a local storage. In any manner, the database 108 is envisaged to be capable of providing the data to any of the computing devices connected with the network 110, when the data is queried appropriately using applicable security and other data transfer protocols. The data repository 106 is envisaged to store a plurality of profiles associated with a plurality of medical service providers. The plurality of profiles associated with the plurality of medical service providers comprise respective names, respective ages, respective locations of medical practice, respective specializations, respective work experiences, respective contact details, respective achievements and respective ratings of the plurality7 of medical service providers. For example: a medical service provider may share his experience on any complicated case that he/she may have handled in the past. Such experiences help patient feel assured while selecting such as a medical service provider. Various embodiments of the present invention may now be understood with the exemplary environment 100 as a reference.
[056] Figure 2 illustrates computer-implemented method 200 for generating a medical summary from medical history of a patient and initiating a medical consultation with a medical service provider based on a medical summary, in accordance with an embodiment of the present invention. The computer-implemented method 200 starts at step 210 when a first computing device 104 is connected with a computer system 102. The connection between the first computing device 104 and the computer system 102 may be facilitated by the computer network 110. Further, the first computing device 104 may require providing authentication information before completing the connection process. The authentication information may be login id & password, digital certificate, one time password etc. Then at step 220, the computer
2018100730 01 Jun 2018 system 102 prompts the first computing device 104 to select mode of communication from the list of pre-determined modes. The pre-determined modes may be text mode, voice mode and/or video mode.
[057] Once the first computing device 104 is connected with the computer system 102 and one of the mode of communication has been selected by the first computing device 104 then at step 230 the processor 1024 receives a request for generating the medical summary from the first computing device 104. The request signifies a requirement of a medical consultation for the patient. Then at step 240, then processor 1024 sends a plurality of questions related to the medical history of the patient to the first computing device 104. The same has been illustrated in Figure 3. The medical history of the patient may comprise, but not limited to, personal data, information of one or more medical problems to be consulted, symptoms of the current medical problems, past medical problems, ongoing medications, duration of the current medical problems, duration of the past medical problems and precautions prescribed to the patient.
[058] The personal data may include a name, a gender, a Date of Birth (DOB), location of residence, blood group etc. The plurality of questions may be talk about any of the aforesaid topics. In one embodiment, the plurality of questions may be sent at a same time just like a questionnaire. In another embodiment, the plurality7 of questions may be sent one by one, with a next being sent only after receiving an answer for a previous question. Further, at step 250, the processor 1024 receives a plurality of answers in response to the respective plurality of questions from the first computing device 104. The plurality of answers may be received in a form of a text, an audio or an audio-visual from the first computing device 104. The patient may be asked to select a mode of replying to the plurality of questions i.e. an audio mode, a video mode or a text mode. In the audio mode, the patient may record an audio recording of the plurality of answers in response to the respective plurality of questions using the microphone of the first client device. The recorded audio may have a format selected from one of, but not limited to, .mp3, .wav, .aac, .m4a or .wma. In that scenario, the plurality of answers in the audio form are then received at the processor 1024.
[059] In the video mode, the patient may record a video using the camera of the first computing device 104 while answering the plurality of questions in response to the respective plurality of answers. The recorded video may have a format selected from one of, but not limited to, .mp4, ,3gp, .avi, .flv, .wmv or .mov. In that scenario, the plurality of answers in an audio-visual form are then received at the processor 1024. In case of the text mode, the patient
2018100730 01 Jun2018 may simply type the plurality of answers using the keyboard or the touch based input and the answers may be received at the processor 1024.
[060] Then at step 260, the processor 1024 recognizes a plurality of keywords from the plurality of answers and generates the medical summary of the patient including the plurality of keywords. The plurality of keywords may be selected from a group comprising, but not limited to, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems. The plurality of keywords may be pre-stored in the data repository 106. Figure 4A illustrates an information flow diagram for generation of the medical summary from a plurality of answers received in a form of an audio or an audio-visual, in accordance with an embodiment of the present invention. As shown in figure 4A, when the plurality of answers received are in the form of the audio or the audio-visual, the speech recognition module 1026 may be used to recognise information from the audio part.
[061] The processor 1024 may analyse the audio part and use the speech recognition module 1026 to recognise the plurality of keywords directly from the audio part. This may be achieved by comparing the recognised information with the plurality of keywords pre-stored in the data repository 106 and extracting the ones that are mentioned in the plurality of answers. In one embodiment, the speech recognition module 1026 may be used to convert the audio part of the audio form or the audio-visual form of plurality of answers, into a readable text form. Referring to figure 4B that illustrates an information flow diagram for generation of the medical summary from a plurality of answers received in the form of the text, in accordance with an embodiment of the present invention. In this scenario, the processor 1024 compares the text of the plurality of answers with the pre-stored plurality of keywords to recognise and extract the plurality of keywords mentioned in the plurality of answers. This step may also be performed to recognise keywords, in case, the speech recognition module 1026 is being used to convert the audio form into the readable text form.
[062] Referring to both Figures 4A-4B, the plurality of keywords after recognition are used to generate the medical summary of the patient. This may be understood by way of an example. Fet’s suppose, the plurality of answers received from the patient are as follows:
“My name is ABC. I am 40 years old. I live in XYZ state. My blood group is B+. My contact details are 99999-99999 and abc@gmail.com.”
2018100730 01 Jun2018 “In the last two weeks I have had breathing problems. I get out of breath even after a little exertion.” “A year ago I was diagnosed with diabetes and I take medication for the same ever since. “Also, I am prohibited from eating anything with sugar.” [063] In the above example, the processor 1024 may recognize the keywords and generate the medical summary that may look like:
Name of the patient'. ABC
Age: 40
Location: XYZ
Phone: 99999-99999
Medical problem
Symptoms
Time of first signs of symptoms
Other (existing and past) medical problems
Ongoing medication
Duration of the ongoing medication
Precautions prescribed
Blood Group: B+
Email: abc@gmail.com : Breathing problem : Loss of breath after little exertion : Two weeks ago : Diabetes : Medication for diabetes.
: 1 year : Prohibited from eating anything having sugar [064] However, a skilled addressee would appreciate that the summary could also include information other than the above mentioned, without departing from the scope of the present invention. In one embodiment, the processor 1024 stores the medical summary of the patient in the data repository 106 giving the patient a unique id and password for accessing the medical summary in future. Also, the patient may update the medical summary in future by accessing the medical summary and updating the medical problem to consult for. After that the processor 1024 may automatically updates medical summary by putting the previously consulted medical problem and the corresponding details under the “other medical problems”. This is helpful in case the patient wants a second opinion from another medical service provider or faces another medical problem in future. He/she doesn’t have to re-answer the plurality of questions every time before requiring a medical consultation.
[065] In another embodiment, the processor 1024 sends the medical summary to the first computing device 104 for confirmation of the correctness of the content. The processor 1024 proceeds to the next step after receiving the confirmation from the first computing device 104.
2018100730 01 Jun 2018
Returning to Figure 2, at step 270, the processor 1024 compares the plurality of keywords of the medical summary with the plurality of profiles associated with the respective plurality of medical service providers, stored in the data repository 106. The processor 1024 may compare the name of medical problem mentioned in the summary with the specialization of the med ical service provider and/or the location of the patient with the location of the work of the medical service provider etc. For example, if a patient mentions his medical problem as a heart problem and his/her location as XYZ state, then the processor 1024 may provide a list of the one or more heart specialists working/practicing in the XYZ state.
[066] In this step, the processor 1024 basically shortlists the one or more medical service providers from the plurality of medical service providers based on the comparison. Then at step 280, the processor 1024 provides the one or more profiles of the plurality of profiles to the first computing device 104. The same has been illustrated in Figure 5. The patient may then go through the one or more profiles received and compare the respective one or more medical service providers based on the experience, ratings, achievements, location etc. mentioned in the respective one or more profiles. After that at step 290, the processor 1024 receives a selection of a profile from the one or more profiles, associated with the selected medical service provider from the first computing device 104. The selection may be received via a touch-based input from the touch based mobile handheld device or via a click of a cursor in case the first computing device 104 is a desktop PC. Thereafter, at step 2100 the computer system 102 send the medical summary of the patient to the plurality of second computing devices 108, 1081... 108n associated with the each of the selected medical service providers. The computer system 102 may communicate with the plurality of second computing devices 108, 1081... 108n via the computer network 110.
[067] Further, the processor 1024 may then connect with the selected medical service provider and establish a communication channel between the first computing device 104 and a second computing device 108. The same has been illustrated in Figure 6. The second computing device 108 is associated with the selected medical service provider. The communication channel is configured to enable communication between the patient and the selected medical service provider via text message, voice call and/or video call. The communication channel may be used to set up a medical consultation session. The medical consultation session may be set up face-to-face in person or in a video conferencing in case it is an emergency or as per the requirement of the patient and/or a convenience of the selected medical service provider. In one embodiment, the patient may directly contact the selected
2018100730 01 Jun 2018 medical service provider using the contact details mentioned the selected profile of the selected medical service provider.
[068] The present invention offers a number of advantages. Firstly, it gives an option to the patient to provide his/her medical history in the form of a recorded audio or video. This eases out the process of sharing medical history as the patient doesn't necessarily has to type. Further, the medical summary is automatically generated from the plurality of answers that the patient provides related to medical history. The medical summary may also be stored and updated in future if the patient feels the requirement of consultation again for a second opinion or for another medical problem. Additionally, the patient may thoroughly go through the profiles of the shortlisted medical service providers to his/her satisfaction before selecting one. Also, the patient may utilise the communication channel to set up medical consultation session or may consult over video conferencing.
[069] In another preferred embodiment the invention is used to prepare an information summary for any professional services industry and is not limited to the medical industry only. For example, embodiments of the invention can be applied to financial services, legal services, accounting services and any other suitable professional services. According to such and embodiment of the invention there is provided a computer implemented method for generating an information summary from the user history of a user and initiating a professional services consultation with a professional services provider based on the information summary, the method comprising the steps of: connecting a first computing device associated with the user with a computer system; selecting a pre-determined mode of communication with the computer system, by the first computing device; receiving a request for generating the information summary from the first computing device; sending a plurality of questions related to the history of the user to the first computing device; recording a plurality of answers in response to the respective plurality of questions from the first computing device; recognizing a plurality of keywords from the plurality of answers and generating the information summary of the user including the plurality of keywords; comparing the plurality of keywords of the information summary with a plurality of profiles associated with a plurality of professional service providers, stored in a data repository; providing one or more profiles of the plurality of profiles to the first computing device based on results of the comparison; receiving a list of selected profiles from the one or more profiles of the plurality of profiles, associated with the selected professional service provider from the first computing device; sending the information
2018100730 01 Jun 2018 summary of the user to a plurality of second computing devices associated with the each of the selected professional service providers.
[070] In another preferred embodiment the invention provides a computer implemented method for generating an information summary from user history of a user, the method comprising the steps of: connecting a first computing device associated with the user with a computer system; selecting a pre-determined mode of communication with the computer system by the first computing device; receiving a request for generating the information summary from the first computing device; sending a plurality of questions related to the information history' of the patient to the first computing device; recording a plurality of answers in response to the respective plurality of questions from the first computing device; recognizing a plurality of keywords from the plurality of answers; and generating the information summary of the user including the plurality of keywords.
[071] In such alternative embodiments the relevant user history, be it financial, legal, accounting or other history is collected from the user and an appropriate information summary of the user matched and distributed to relevant professionals in a similar manner as described above.
[072] It should be understood that the techniques of the present disclosure might be implemented using a variety of technologies. For example, the methods described herein may be implemented by a series of computer executable instructions residing on a suitable computer readable medium. Suitable computer readable media may include volatile (e.g. RAM) and/or non-volatile (e.g. ROM, disk) memory, carrier waves and transmission media. Exemplary carrier waves may take the form of electrical, electromagnetic or optical signals conveying digital data steams along a local network or a publically accessible network such as the Internet.
[073] It should also be understood that, unless specifically stated otherwise as apparent from the following discussion, it is appreciated that throughout the description, discussions utilizing terms such as controlling or obtaining or computing or storing or receiving or determining or the like, refer to the action and processes of a computer system, or similar electronic computing device, that processes and transforms data represented as physical (electronic) quantities within the computer system's registers and memories into other data similarly represented as physical quantities within the computer · system memories or registers or other such information storage, transmission or display devices.
2018100730 01 Jun 2018

Claims (24)

  1. CLAIMS:
    The claims defining the invention are as follows:
    1. A computer implemented method for generating a medical summary from medical history of a patient and initiating a medical consultation with a medical service provider based on the medical summary, the method comprising the steps of:
    connecting a first computing device associated with the patient with a computer system;
    selecting a pre-determined mode of communication with the computer system, by the first computing device;
    receiving a request for generating the medical summary from the first computing device;
    sending a plurality of questions related to the medical history of the patient to the first computing device;
    recording a plurality of answers in response to the respective plurality of questions from the first computing device;
    recognizing a plurality of keywords from the plurality of answers and generating the medical summary of the patient including the plurality of keywords;
    comparing the plurality of keywords of the medical summary with a plurality of profiles associated with a plurality of medical service providers, stored in a data repository;
    providing one or more profiles of the plurality of profiles to the first computing device based on results of the comparison;
    receiving a list of selected profiles from the one or more profiles of the plurality of profiles, associated with the selected medical service provider from the first computing device;
    sending the medical summary of the patient to a plurality of second computing devices associated with the each of the selected medical service providers.
  2. 2. The computer implemented method as claimed in claim 1 further comprising a step of establishing a communication channel between the first computing device and the plurality of second computing devices associated with each of the selected medical service providers.
    2018100730 01 Jun 2018
  3. 3. The computer implemented method as claimed in claim 2, wherein the communication channel is configured to enable communication between the patient and each of the selected medical service providers via text message, voice call and/or video call.
  4. 4. The computer implemented method as claimed in claim 1, wherein the step of connecting further comprising a step of prompting the first computing device to select a pre-determined mode of communication.
  5. 5. The computer implemented method as claimed in claim 4, wherein the pre-determined mode of communication is text mode, voice mode, video mode.
  6. 6. The computer implemented method as claimed in claim 1, wherein the medical history of the patient comprises personal data, information of one or more medical problems to be consulted, symptoms of the current medical problems, past medical problems, ongoing medications, duration of the current medical problems, duration of the past medical problems and precautions prescribed to the patient.
  7. 7. The computer implemented method as claimed in claim 1, wherein the plurality of answers is received in a form of a text, an audio or an audio-visual from the first computing device.
  8. 8. The computer implemented method as claimed in claim 1, wherein the step of recognizing the plurality of keywords is performed using a speech recognition module, if the plurality of answers is received in the form of the audio or the audio-visual.
  9. 9. The computer implemented method as claimed in claim 1, wherein the step of recognizing the plurality of keywords is performed using a text recognition module, if the plurality of answers is received in the form of the text.
  10. 10. The computer implemented method as claimed in claim 1, wherein the plurality of keywords is selected from a group comprising, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems.
  11. 11. The computer implemented method as claimed in claim 1, wherein each of the plurality of profiles associated with each of the plurality of medical service providers comprises of name, age, location, specialization, work experience, contact details, achievements and rating of the medical service provider.
    2018100730 01 Jun 2018
  12. 12. A computer system for generating a medical summary from medical history of a patient and initiating a medical consultation with a medical service provider based on a medical summary, the computer system comprising:
    a memory unit configured to store machine-readable instructions; and a processor operably connected with the memory unit, the processor obtaining the machine-readable instructions from the memory unit, and being configured by the machine-readable instructions to:
    connect with a first computing device associated with the patient; prompt the first computing device to select a pre-determined mode of communication:
    receive a request for generating the medical summary from the first computing device;
    send a plurality of questions related to the medical history of the patient to the first computing device:
    record a plurality of answers in response to the respective plurality of questions from the first computing device;
    recognize a plurality of keywords from the plurality of answers and generate the medical summary of the patient including the plurality of keywords;
    compare the plurality of keywords of the medical summary with a plurality of profiles associated with a plurality of medical service providers, stored in a data repository;
    provide one or more profiles of the plurality of profiles to the first computing device based on results of the comparison;
    receive a list of selected profiles from the one or more profiles of the plurality of profiles associated with the selected medical service provider from the first computing device; and send the medical summary of the patient to a plurality of second computing devices associated with the each of the selected medical service providers.
  13. 13. The computer system as claimed in claim 12, wherein the processor is further configured to establish a communication channel between the first computing device
    2018100730 01 Jun 2018 and the plurality of second computing devices associated with each of the selected medical service providers.
  14. 14. The computer system as claimed in claim 13, wherein the communication channel is configured to enable communication between the patient and each of the selected medical service providers via text message, voice call and/or video call.
  15. 15. The computer system as claimed in claim 12, wherein the processor is further configured to prompt the first computing device to select a pre-determined mode of communication.
  16. 16. The computer system as claimed in claim 15, wherein the pre-determined mode of communication is text mode, voice mode, video mode.
  17. 17. The computer system as claimed in claim 12, wherein the medical history of the patient comprises personal data, information of one or more medical problems to be consulted, symptoms of the current medical problems, past medical problems, ongoing medications, duration of the current medical problems, duration of the past medical problems and precautions prescribed to the patient.
  18. 18. The computer system as claimed in claim 12, wherein the plurality of answers is received in a form of a text, an audio or an audio-visual from the first computing device.
  19. 19. The computer system as claimed in claim 12, further comprising a speech recognition module wherein the processor is further configured to recognize the plurality of keywords from the plurality of answers using the speech recognition module, if the plurality of answers is received in the form of the audio or the audio-visual.
  20. 20. The computer system as claimed in claim 12, further comprising a text recognition module, wherein the processor is further configured to recognize the plurality of keywords from the plurality of answers using the text recognition module, if the plurality of answers is received in the form of the text.
  21. 21. The computer system as claimed in claim 12, wherein the plurality of keywords is selected from a group comprising, personal data of the patient, names of the medical problems, names of the medication associated with the respective medical problems and durations of the medical problems.
    2018100730 01 Jun2018
  22. 22. The computer system as claimed in claim 12, wherein each of the plurality of profiles associated with each of the plurality of medical service providers comprises of name, age, location, specialization, work experience, contact details, achievements and rating of the medical service provider.
  23. 23. A computer implemented method for generating an information summary from the user history of a user and initiating a professional services consultation with a professional services provider based on the information summary, the method comprising the steps of:
    connecting a first computing device associated with the user with a computer system;
    selecting a pre-determined mode of communication with the computer system, by the first computing device;
    receiving a request for generating the information summary' from the first computing device;
    sending a plurality of questions related to the history of the user to the first computing device;
    recording a plurality of answers in response to the respective plurality’ of questions from the first computing device;
    recognizing a plurality of key words from the plurality of answers and generating the information summary of the user including the plurality of keywords:
    comparing the plurality of keywords of the information summary with a plurality of profiles associated with a plurality of professional service providers, stored in a data repository;
    providing one or more profiles of the plurality of profiles to the first computing device based on result s of the comparison;
    receiving a list of selected profiles from the one or more profiles of the plurality of profiles, associated with the selected professional service provider from the first computing device;
    sending the information summary of the user to a plurality of second computing devices associated with the each of the selected professional service providers.
  24. 24. A computer implemented method for generating an information summary from user history of a user, the method comprising the steps of: connecting a first computing
    2018100730 01 Jun 2018 device associated with the user with a computer system; selecting a pre-determined mode of communication with the computer system by the first computing device; receiving a request for generating the information summary from the first computing device; sending a plurality of questions related to the information history of the patient to the first computing device; recording a plurality of answers in response to the respective plurality of questions from the first computing device; recognizing a plurality of keywords from the plurality of answers; and generating the information summary of the user including the plurality of keywords.
    1/7
    2018100730 01 Jun 2018
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    Fig. 1
    2/7
    2018100730 01 Jun 2018
    Fig. 2
    3/7
    2018100730 01 Jun 2018
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    4/7
    2018100730 01 Jun 2018
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    5/7
    2018100730 01 Jun 2018 rt—I O
    CS o
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    2018100730 01 Jun 2018
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AU2018100730A 2018-06-01 2018-06-01 A computer system and a computer implemented method for generating patient medical summary and initiating a medical consultation Active AU2018100730A4 (en)

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