AU2001280535A1 - Method and apparatus for monitoring and maintaining user-perceived quality of service in a communications network - Google Patents
Method and apparatus for monitoring and maintaining user-perceived quality of service in a communications networkInfo
- Publication number
- AU2001280535A1 AU2001280535A1 AU2001280535A AU8053501A AU2001280535A1 AU 2001280535 A1 AU2001280535 A1 AU 2001280535A1 AU 2001280535 A AU2001280535 A AU 2001280535A AU 8053501 A AU8053501 A AU 8053501A AU 2001280535 A1 AU2001280535 A1 AU 2001280535A1
- Authority
- AU
- Australia
- Prior art keywords
- monitoring
- service
- communications network
- perceived quality
- maintaining user
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L47/00—Traffic control in data switching networks
- H04L47/10—Flow control; Congestion control
- H04L47/30—Flow control; Congestion control in combination with information about buffer occupancy at either end or at transit nodes
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/02—Standardisation; Integration
- H04L41/0213—Standardised network management protocols, e.g. simple network management protocol [SNMP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/16—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks using machine learning or artificial intelligence
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
- H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5032—Generating service level reports
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5061—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
- H04L41/5067—Customer-centric QoS measurements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L47/00—Traffic control in data switching networks
- H04L47/10—Flow control; Congestion control
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L47/00—Traffic control in data switching networks
- H04L47/10—Flow control; Congestion control
- H04L47/11—Identifying congestion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L47/00—Traffic control in data switching networks
- H04L47/10—Flow control; Congestion control
- H04L47/12—Avoiding congestion; Recovering from congestion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L47/00—Traffic control in data switching networks
- H04L47/10—Flow control; Congestion control
- H04L47/19—Flow control; Congestion control at layers above the network layer
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L47/00—Traffic control in data switching networks
- H04L47/10—Flow control; Congestion control
- H04L47/24—Traffic characterised by specific attributes, e.g. priority or QoS
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
- H04L41/5019—Ensuring fulfilment of SLA
- H04L41/5025—Ensuring fulfilment of SLA by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
- H04L41/5087—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement wherein the managed service relates to voice services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
- H04L41/509—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement wherein the managed service relates to media content delivery, e.g. audio, video or TV
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US21797200P | 2000-07-13 | 2000-07-13 | |
US60217972 | 2000-07-13 | ||
PCT/US2001/022108 WO2002006972A1 (en) | 2000-07-13 | 2001-07-13 | Method and apparatus for monitoring and maintaining user-perceived quality of service in a communications network |
Publications (1)
Publication Number | Publication Date |
---|---|
AU2001280535A1 true AU2001280535A1 (en) | 2002-01-30 |
Family
ID=22813236
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
AU2001280535A Abandoned AU2001280535A1 (en) | 2000-07-13 | 2001-07-13 | Method and apparatus for monitoring and maintaining user-perceived quality of service in a communications network |
Country Status (3)
Country | Link |
---|---|
US (1) | US7689857B2 (en) |
AU (1) | AU2001280535A1 (en) |
WO (1) | WO2002006972A1 (en) |
Families Citing this family (18)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP1342223A2 (en) * | 2000-08-01 | 2003-09-10 | Rensselaer Polytechnic Institute | Conducting remote instructor-controlled experimentation |
US20030120764A1 (en) * | 2001-12-21 | 2003-06-26 | Compaq Information Technologies Group, L.P. | Real-time monitoring of services through aggregation view |
US20040153563A1 (en) * | 2002-03-29 | 2004-08-05 | Shay A. David | Forward looking infrastructure re-provisioning |
WO2004008783A1 (en) * | 2002-07-10 | 2004-01-22 | Siemens Aktiengesellschaft | Determining a cause of a reduced performance of service in a communications network |
US7640217B2 (en) * | 2004-04-08 | 2009-12-29 | Hewlett-Packard Development Company, L.P. | Identifying exceptional managed systems |
US7683931B2 (en) * | 2006-03-06 | 2010-03-23 | Dell Products L.P. | Image artifact detection in video quality benchmarks |
US20080112329A1 (en) * | 2006-11-10 | 2008-05-15 | Att Corp. | Method and apparatus for warning telephony users of service degradation |
US7788534B2 (en) * | 2007-12-11 | 2010-08-31 | International Business Machines Corporation | Method for monitoring and managing a client device in a distributed autonomic computing environment |
EP2073442A1 (en) * | 2007-12-21 | 2009-06-24 | Alcatel Lucent | Quality of service measurements for streamed content |
US8059541B2 (en) | 2008-05-22 | 2011-11-15 | Microsoft Corporation | End-host based network management system |
US9201752B2 (en) * | 2010-01-19 | 2015-12-01 | Ca, Inc. | System and method for correlating empirical data with user experience |
US8351331B2 (en) | 2010-06-22 | 2013-01-08 | Microsoft Corporation | Resource allocation framework for wireless/wired networks |
US8626900B2 (en) | 2010-07-02 | 2014-01-07 | At&T Intellectual Property I, L.P. | Method and system to proactively identify degraded network performance |
JP2012110400A (en) | 2010-11-22 | 2012-06-14 | Konica Minolta Medical & Graphic Inc | Dynamic diagnosis support information generation system |
US9411673B2 (en) * | 2011-12-26 | 2016-08-09 | Hitachi, Ltd. | Management server, management system, and management method |
EP2696536A1 (en) * | 2012-08-07 | 2014-02-12 | Broadcom Corporation | Buffer statistics tracking |
US10200435B2 (en) * | 2015-09-22 | 2019-02-05 | Pathsolutions, Inc. | Network communications service quality monitor |
WO2021207269A1 (en) * | 2020-04-07 | 2021-10-14 | Assia Spe, Llc | Systems and methods for remote collaboration |
Family Cites Families (55)
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US4628327A (en) * | 1982-07-14 | 1986-12-09 | American Home Products Corporation | Physiological trend data recorder |
US4707796A (en) * | 1983-10-19 | 1987-11-17 | Calabro Salvatore R | Reliability and maintainability indicator |
US4860360A (en) * | 1987-04-06 | 1989-08-22 | Gte Laboratories Incorporated | Method of evaluating speech |
US5020007A (en) * | 1988-03-10 | 1991-05-28 | Wu Samuel C | Method for monitoring the health of physical systems producing waste heat |
JPH0290335A (en) * | 1988-09-28 | 1990-03-29 | Hitachi Ltd | Remote operation control system for computer system |
FR2655223B1 (en) * | 1989-11-27 | 1992-02-07 | Cit Alcatel | METHOD OF MANAGING FLOWS IN A BROADBAND BROADBAND DIGITAL TELECOMMUNICATION NETWORK, AND NETWORK FOR CARRYING OUT SAID METHOD. |
US5239468A (en) * | 1990-12-07 | 1993-08-24 | United Technologies Corporation | Automated helicopter maintenance monitoring |
FR2685526B1 (en) * | 1991-12-20 | 1994-02-04 | Alcatel Nv | CONNECTION NETWORK WITH MONITORING SENSORS AND DIAGNOSTIC SYSTEM, AND METHOD OF ESTABLISHING DIAGNOSTICS FOR SUCH A NETWORK. |
US5691975A (en) * | 1993-03-12 | 1997-11-25 | Fujitsu Limited | Method and apparatus for control in ATM |
US6006016A (en) * | 1994-11-10 | 1999-12-21 | Bay Networks, Inc. | Network fault correlation |
JPH08139737A (en) * | 1994-11-14 | 1996-05-31 | Nec Corp | Congestion control system |
US6412045B1 (en) * | 1995-05-23 | 2002-06-25 | Lsi Logic Corporation | Method for transferring data from a host computer to a storage media using selectable caching strategies |
US6021457A (en) * | 1995-09-28 | 2000-02-01 | Intel Corporation | Method and an apparatus for minimizing perturbation while monitoring parallel applications |
US5687348A (en) * | 1996-01-29 | 1997-11-11 | Unisys Corporation | Variable-depth, self-regulating cache queue flushing system |
US5790548A (en) * | 1996-04-18 | 1998-08-04 | Bell Atlantic Network Services, Inc. | Universal access multimedia data network |
US5892754A (en) * | 1996-06-07 | 1999-04-06 | International Business Machines Corporation | User controlled adaptive flow control for packet networks |
US5799154A (en) * | 1996-06-27 | 1998-08-25 | Mci Communications Corporation | System and method for the remote monitoring of wireless packet data networks |
US6012152A (en) * | 1996-11-27 | 2000-01-04 | Telefonaktiebolaget Lm Ericsson (Publ) | Software fault management system |
US5898668A (en) * | 1996-12-13 | 1999-04-27 | Siemens Information And Communication Networks, Inc. | Method and system for increasing quality of service at or below a threshold cost |
US5964891A (en) * | 1997-08-27 | 1999-10-12 | Hewlett-Packard Company | Diagnostic system for a distributed data access networked system |
US6107918A (en) * | 1997-11-25 | 2000-08-22 | Micron Electronics, Inc. | Method for personal computer-based home surveillance |
US6148335A (en) * | 1997-11-25 | 2000-11-14 | International Business Machines Corporation | Performance/capacity management framework over many servers |
US6434512B1 (en) * | 1998-04-02 | 2002-08-13 | Reliance Electric Technologies, Llc | Modular data collection and analysis system |
US6154778A (en) * | 1998-05-19 | 2000-11-28 | Hewlett-Packard Company | Utility-based multi-category quality-of-service negotiation in distributed systems |
CN100385851C (en) * | 1998-06-05 | 2008-04-30 | 英国电讯有限公司 | Communications network |
US6505253B1 (en) * | 1998-06-30 | 2003-01-07 | Sun Microsystems | Multiple ACK windows providing congestion control in reliable multicast protocol |
US6101547A (en) * | 1998-07-14 | 2000-08-08 | Panasonic Technologies, Inc. | Inexpensive, scalable and open-architecture media server |
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US6192325B1 (en) * | 1998-09-15 | 2001-02-20 | Csi Technology, Inc. | Method and apparatus for establishing a predictive maintenance database |
US6253339B1 (en) * | 1998-10-28 | 2001-06-26 | Telefonaktiebolaget Lm Ericsson (Publ) | Alarm correlation in a large communications network |
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US6801501B1 (en) * | 1999-09-14 | 2004-10-05 | Nokia Corporation | Method and apparatus for performing measurement-based admission control using peak rate envelopes |
WO2001035243A1 (en) * | 1999-11-08 | 2001-05-17 | Megaxess, Inc. | QUALITY OF SERVICE (QoS) NEGOTIATION PROCEDURE FOR MULTI-TRANSPORT PROTOCOL ACCESS FOR SUPPORTING MULTI-MEDIA APPLICATIONS WITH QoS ASSURANCE |
US6990591B1 (en) * | 1999-11-18 | 2006-01-24 | Secureworks, Inc. | Method and system for remotely configuring and monitoring a communication device |
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US6789182B1 (en) * | 2000-11-13 | 2004-09-07 | Kevin Jay Brothers | System and method for logging computer event data and physical components of a complex distributed system |
US20020169614A1 (en) * | 2001-03-09 | 2002-11-14 | Fitzpatrick John E. | System, method and computer program product for synchronized alarm management in a speech recognition framework |
US7065566B2 (en) * | 2001-03-30 | 2006-06-20 | Tonic Software, Inc. | System and method for business systems transactions and infrastructure management |
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-
2001
- 2001-07-13 US US10/332,752 patent/US7689857B2/en not_active Expired - Fee Related
- 2001-07-13 WO PCT/US2001/022108 patent/WO2002006972A1/en active Application Filing
- 2001-07-13 AU AU2001280535A patent/AU2001280535A1/en not_active Abandoned
Also Published As
Publication number | Publication date |
---|---|
US7689857B2 (en) | 2010-03-30 |
US20040078733A1 (en) | 2004-04-22 |
WO2002006972A1 (en) | 2002-01-24 |
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