AU2001242025A1 - Multimodal information services - Google Patents
Multimodal information servicesInfo
- Publication number
- AU2001242025A1 AU2001242025A1 AU2001242025A AU4202501A AU2001242025A1 AU 2001242025 A1 AU2001242025 A1 AU 2001242025A1 AU 2001242025 A AU2001242025 A AU 2001242025A AU 4202501 A AU4202501 A AU 4202501A AU 2001242025 A1 AU2001242025 A1 AU 2001242025A1
- Authority
- AU
- Australia
- Prior art keywords
- information services
- multimodal information
- multimodal
- services
- information
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/957—Browsing optimisation, e.g. caching or content distillation
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/565—Conversion or adaptation of application format or content
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/568—Storing data temporarily at an intermediate stage, e.g. caching
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
- H04L67/63—Routing a service request depending on the request content or context
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/40—Network security protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/14—Multichannel or multilink protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
- H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
- H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
- H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/60—Medium conversion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W88/00—Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
- H04W88/02—Terminal devices
- H04W88/06—Terminal devices adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Theoretical Computer Science (AREA)
- Databases & Information Systems (AREA)
- Computer Security & Cryptography (AREA)
- Physics & Mathematics (AREA)
- General Engineering & Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Data Mining & Analysis (AREA)
- Information Transfer Between Computers (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Telephonic Communication Services (AREA)
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US18832000P | 2000-03-10 | 2000-03-10 | |
US60/188,320 | 2000-03-10 | ||
PCT/US2001/007424 WO2001069422A2 (en) | 2000-03-10 | 2001-03-09 | Multimodal information services |
Publications (1)
Publication Number | Publication Date |
---|---|
AU2001242025A1 true AU2001242025A1 (en) | 2001-09-24 |
Family
ID=22692667
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
AU2001242025A Abandoned AU2001242025A1 (en) | 2000-03-10 | 2001-03-09 | Multimodal information services |
Country Status (3)
Country | Link |
---|---|
US (2) | US7167830B2 (en) |
AU (1) | AU2001242025A1 (en) |
WO (1) | WO2001069422A2 (en) |
Families Citing this family (80)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6549769B1 (en) * | 1999-10-29 | 2003-04-15 | Concerto Software, Inc. | System and method for integrating text messaging to an outbound call system |
US8082491B1 (en) * | 2000-05-09 | 2011-12-20 | Oracle America, Inc. | Dynamic displays in a distributed computing environment |
GB2364480B (en) * | 2000-06-30 | 2004-07-14 | Mitel Corp | Method of using speech recognition to initiate a wireless application (WAP) session |
GB0029025D0 (en) * | 2000-11-29 | 2001-01-10 | Hewlett Packard Co | Enhancement of communication capabilities |
JP2002288124A (en) * | 2001-03-21 | 2002-10-04 | Internatl Business Mach Corp <Ibm> | Workstation system, computer device, data transfer method, data editing method, computer program creating method, computer program, and storage medium |
US7233655B2 (en) | 2001-10-03 | 2007-06-19 | Accenture Global Services Gmbh | Multi-modal callback |
CA2749351C (en) * | 2001-10-03 | 2012-02-07 | Accenture Global Services Gmbh | Multi-modal messaging and callback with service authorizer and virtual customer database |
US7640006B2 (en) | 2001-10-03 | 2009-12-29 | Accenture Global Services Gmbh | Directory assistance with multi-modal messaging |
US7472091B2 (en) * | 2001-10-03 | 2008-12-30 | Accenture Global Services Gmbh | Virtual customer database |
US7254384B2 (en) | 2001-10-03 | 2007-08-07 | Accenture Global Services Gmbh | Multi-modal messaging |
US7441016B2 (en) | 2001-10-03 | 2008-10-21 | Accenture Global Services Gmbh | Service authorizer |
US7089280B1 (en) * | 2001-11-02 | 2006-08-08 | Sprint Spectrum L.P. | Autonomous eclone |
US7359858B2 (en) * | 2002-02-07 | 2008-04-15 | Sap Aktiengesellschaft | User interface for data access and entry |
US7177814B2 (en) | 2002-02-07 | 2007-02-13 | Sap Aktiengesellschaft | Dynamic grammar for voice-enabled applications |
US7203907B2 (en) * | 2002-02-07 | 2007-04-10 | Sap Aktiengesellschaft | Multi-modal synchronization |
US6704396B2 (en) * | 2002-02-27 | 2004-03-09 | Sbc Technology Resources, Inc. | Multi-modal communications method |
US20030187944A1 (en) * | 2002-02-27 | 2003-10-02 | Greg Johnson | System and method for concurrent multimodal communication using concurrent multimodal tags |
US8601096B2 (en) * | 2002-05-14 | 2013-12-03 | Motorola Mobility Llc | Method and system for multi-modal communication |
US7546382B2 (en) * | 2002-05-28 | 2009-06-09 | International Business Machines Corporation | Methods and systems for authoring of mixed-initiative multi-modal interactions and related browsing mechanisms |
US20030223411A1 (en) * | 2002-05-30 | 2003-12-04 | De La Fuente Ramon | Streaming audio/video guidance in a consumer appliance |
US20040034531A1 (en) * | 2002-08-15 | 2004-02-19 | Wu Chou | Distributed multimodal dialogue system and method |
US8666747B2 (en) * | 2002-10-31 | 2014-03-04 | Verizon Business Global Llc | Providing information regarding interactive voice response sessions |
US7822612B1 (en) * | 2003-01-03 | 2010-10-26 | Verizon Laboratories Inc. | Methods of processing a voice command from a caller |
US7496511B2 (en) * | 2003-01-14 | 2009-02-24 | Oracle International Corporation | Method and apparatus for using locale-specific grammars for speech recognition |
US20040181467A1 (en) * | 2003-03-14 | 2004-09-16 | Samir Raiyani | Multi-modal warehouse applications |
EP1606748A2 (en) * | 2003-03-14 | 2005-12-21 | Sap Ag | Multi-modal warehouse applications |
US7603291B2 (en) * | 2003-03-14 | 2009-10-13 | Sap Aktiengesellschaft | Multi-modal sales applications |
US7421393B1 (en) | 2004-03-01 | 2008-09-02 | At&T Corp. | System for developing a dialog manager using modular spoken-dialog components |
US7319742B2 (en) * | 2003-06-26 | 2008-01-15 | At&T Delaware Intellectual Property, Inc. | Voice information storage and retrieval system and method |
US20050010892A1 (en) * | 2003-07-11 | 2005-01-13 | Vocollect, Inc. | Method and system for integrating multi-modal data capture device inputs with multi-modal output capabilities |
US8520511B2 (en) * | 2003-09-11 | 2013-08-27 | Qualcomm Incorporated | Automatic handling of incoming communications at a wireless device |
US7184786B2 (en) * | 2003-12-23 | 2007-02-27 | Kirusa, Inc. | Techniques for combining voice with wireless text short message services |
US20050198300A1 (en) * | 2003-12-29 | 2005-09-08 | Li Gong | Data logging framework |
US8954844B2 (en) * | 2004-01-13 | 2015-02-10 | Nuance Communications, Inc. | Differential dynamic content delivery with text display in dependence upon sound level |
US7567908B2 (en) | 2004-01-13 | 2009-07-28 | International Business Machines Corporation | Differential dynamic content delivery with text display in dependence upon simultaneous speech |
US8290127B2 (en) | 2004-02-06 | 2012-10-16 | AT&T Intellectual I, L.P. | System and method for broadcasting packetized voice messages |
US7412393B1 (en) * | 2004-03-01 | 2008-08-12 | At&T Corp. | Method for developing a dialog manager using modular spoken-dialog components |
US7430510B1 (en) * | 2004-03-01 | 2008-09-30 | At&T Corp. | System and method of using modular spoken-dialog components |
US8868670B2 (en) * | 2004-04-27 | 2014-10-21 | Avaya Inc. | Method and apparatus for summarizing one or more text messages using indicative summaries |
US20050273487A1 (en) * | 2004-06-04 | 2005-12-08 | Comverse, Ltd. | Automatic multimodal enabling of existing web content |
US20060036770A1 (en) * | 2004-07-30 | 2006-02-16 | International Business Machines Corporation | System for factoring synchronization strategies from multimodal programming model runtimes |
EP1784992B1 (en) * | 2004-08-14 | 2018-07-04 | Kirusa, Inc. | Methods for identifying messages and communicating with users of a multimodal message service |
US7873911B2 (en) * | 2004-08-31 | 2011-01-18 | Gopalakrishnan Kumar C | Methods for providing information services related to visual imagery |
US7853582B2 (en) * | 2004-08-31 | 2010-12-14 | Gopalakrishnan Kumar C | Method and system for providing information services related to multimodal inputs |
US8370323B2 (en) | 2004-08-31 | 2013-02-05 | Intel Corporation | Providing information services related to multimodal inputs |
US7860995B1 (en) | 2007-11-29 | 2010-12-28 | Saynow Corporation | Conditional audio content delivery method and system |
DE102006021376A1 (en) * | 2006-05-08 | 2007-11-15 | Combots Product Gmbh & Co. Kg | A method and apparatus for providing customized communication windows for communicating with a communication partner in an application on a user's terminal |
US8532628B2 (en) * | 2006-06-16 | 2013-09-10 | Fmr Llc | Registering actionable alerts |
US20080104169A1 (en) * | 2006-10-30 | 2008-05-01 | Microsoft Corporation | Processing initiate notifications for different modes of communication |
US7921214B2 (en) * | 2006-12-19 | 2011-04-05 | International Business Machines Corporation | Switching between modalities in a speech application environment extended for interactive text exchanges |
US8000969B2 (en) | 2006-12-19 | 2011-08-16 | Nuance Communications, Inc. | Inferring switching conditions for switching between modalities in a speech application environment extended for interactive text exchanges |
US8027839B2 (en) * | 2006-12-19 | 2011-09-27 | Nuance Communications, Inc. | Using an automated speech application environment to automatically provide text exchange services |
CN101242452B (en) | 2007-02-05 | 2013-01-23 | 国际商业机器公司 | Method and system for automatic generation and provision of sound document |
US20090052442A1 (en) * | 2007-08-20 | 2009-02-26 | International Business Machines Corporation | Automatically routing session initiation protocol (sip) communications from a consumer device |
US8346662B2 (en) * | 2008-05-16 | 2013-01-01 | Visa U.S.A. Inc. | Desktop alert with interactive bona fide dispute initiation through chat session facilitated by desktop application |
US8769490B2 (en) * | 2008-09-16 | 2014-07-01 | Oracle International Corporation | Desktop widget engine emulator component for a rapid application development tool |
WO2010036615A2 (en) * | 2008-09-24 | 2010-04-01 | Visa International Service Association | Intelligent alert system and method |
BRPI0918958A2 (en) | 2008-09-25 | 2017-06-13 | Visa Int Service Ass | mobile device and method |
US8707258B2 (en) * | 2008-10-21 | 2014-04-22 | At&T Intellectual Property I, L.P. | Multi-modal/multi-channel application tool architecture |
US11487347B1 (en) * | 2008-11-10 | 2022-11-01 | Verint Americas Inc. | Enhanced multi-modal communication |
US9449327B2 (en) | 2009-04-28 | 2016-09-20 | Visa International Service Association | Merchant alert based system and method including customer presence notification |
US20100274653A1 (en) * | 2009-04-28 | 2010-10-28 | Ayman Hammad | Notification social networking |
US9710802B2 (en) | 2009-04-28 | 2017-07-18 | Visa International Service Association | Merchant competition alert |
US10387885B2 (en) | 2009-04-28 | 2019-08-20 | Visa International Service Association | SKU level control and alerts |
US9055151B2 (en) * | 2009-06-22 | 2015-06-09 | Avaya Inc. | Method to set the flag as replied or forwarded to all replied or forwarded voice messages |
US8442189B2 (en) * | 2009-06-22 | 2013-05-14 | Avaya Inc. | Unified communications appliance |
US8364593B2 (en) * | 2009-06-30 | 2013-01-29 | Visa International Service Association | Intelligent authentication |
US9600135B2 (en) | 2010-09-10 | 2017-03-21 | Vocollect, Inc. | Multimodal user notification system to assist in data capture |
US8572264B2 (en) | 2011-07-15 | 2013-10-29 | American Express Travel Related Services Company, Inc. | Systems and methods for state awareness across communication channels and statefully transitioning between communication channels |
US9002937B2 (en) * | 2011-09-28 | 2015-04-07 | Elwha Llc | Multi-party multi-modality communication |
US9503550B2 (en) | 2011-09-28 | 2016-11-22 | Elwha Llc | Multi-modality communication modification |
US9477943B2 (en) | 2011-09-28 | 2016-10-25 | Elwha Llc | Multi-modality communication |
US9788349B2 (en) | 2011-09-28 | 2017-10-10 | Elwha Llc | Multi-modality communication auto-activation |
US9794209B2 (en) | 2011-09-28 | 2017-10-17 | Elwha Llc | User interface for multi-modality communication |
US9699632B2 (en) | 2011-09-28 | 2017-07-04 | Elwha Llc | Multi-modality communication with interceptive conversion |
US10129340B2 (en) * | 2012-08-07 | 2018-11-13 | Nokia Technologies Oy | Method and apparatus for performing multiple forms of communications in one session |
US10083002B2 (en) * | 2014-12-18 | 2018-09-25 | International Business Machines Corporation | Using voice-based web navigation to conserve cellular data |
WO2016157658A1 (en) * | 2015-03-31 | 2016-10-06 | ソニー株式会社 | Information processing device, control method, and program |
CN114287151B (en) * | 2020-07-28 | 2024-04-05 | 北京小米移动软件有限公司 | Wireless communication method, terminal, base station, communication device and storage medium |
US11500702B1 (en) * | 2021-04-26 | 2022-11-15 | Visa International Service Association | System and method for timed data transmission |
Family Cites Families (21)
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CA2139081C (en) | 1994-12-23 | 1999-02-02 | Alastair Gordon | Unified messaging system and method |
US5918222A (en) * | 1995-03-17 | 1999-06-29 | Kabushiki Kaisha Toshiba | Information disclosing apparatus and multi-modal information input/output system |
US5748186A (en) * | 1995-10-02 | 1998-05-05 | Digital Equipment Corporation | Multimodal information presentation system |
DE69630973T2 (en) * | 1995-11-06 | 2004-05-27 | Motorola, Inc., Schaumburg | MESSAGE STORAGE IN A SELECTIVE RECEIVER |
US5872926A (en) | 1996-05-31 | 1999-02-16 | Adaptive Micro Systems, Inc. | Integrated message system |
US6313734B1 (en) * | 1996-07-03 | 2001-11-06 | Sony Corporation | Voice synthesis of e-mail for delivery to voice pager or voice mail |
US5915001A (en) | 1996-11-14 | 1999-06-22 | Vois Corporation | System and method for providing and using universally accessible voice and speech data files |
US5983268A (en) | 1997-01-14 | 1999-11-09 | Netmind Technologies, Inc. | Spreadsheet user-interface for an internet-document change-detection tool |
US5893091A (en) | 1997-04-11 | 1999-04-06 | Immediata Corporation | Multicasting with key words |
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JP3782867B2 (en) * | 1997-06-25 | 2006-06-07 | 株式会社日立製作所 | Information reception processing method and computer / telephony integration system |
US6421707B1 (en) | 1998-02-13 | 2002-07-16 | Lucent Technologies Inc. | Wireless multi-media messaging communications method and apparatus |
US6094681A (en) | 1998-03-31 | 2000-07-25 | Siemens Information And Communication Networks, Inc. | Apparatus and method for automated event notification |
US6859451B1 (en) | 1998-04-21 | 2005-02-22 | Nortel Networks Limited | Server for handling multimodal information |
US6463462B1 (en) | 1999-02-02 | 2002-10-08 | Dialogic Communications Corporation | Automated system and method for delivery of messages and processing of message responses |
US6405204B1 (en) | 1999-03-02 | 2002-06-11 | Sector Data, Llc | Alerts by sector/news alerts |
US6782412B2 (en) * | 1999-08-24 | 2004-08-24 | Verizon Laboratories Inc. | Systems and methods for providing unified multimedia communication services |
US6839896B2 (en) * | 2001-06-29 | 2005-01-04 | International Business Machines Corporation | System and method for providing dialog management and arbitration in a multi-modal environment |
US7640006B2 (en) * | 2001-10-03 | 2009-12-29 | Accenture Global Services Gmbh | Directory assistance with multi-modal messaging |
US20040034531A1 (en) * | 2002-08-15 | 2004-02-19 | Wu Chou | Distributed multimodal dialogue system and method |
-
2001
- 2001-03-08 US US09/800,509 patent/US7167830B2/en not_active Expired - Lifetime
- 2001-03-09 WO PCT/US2001/007424 patent/WO2001069422A2/en active Application Filing
- 2001-03-09 AU AU2001242025A patent/AU2001242025A1/en not_active Abandoned
-
2006
- 2006-07-28 US US11/494,835 patent/US7418086B2/en not_active Expired - Lifetime
Also Published As
Publication number | Publication date |
---|---|
US20010049603A1 (en) | 2001-12-06 |
US20070005366A1 (en) | 2007-01-04 |
WO2001069422A2 (en) | 2001-09-20 |
US7167830B2 (en) | 2007-01-23 |
US7418086B2 (en) | 2008-08-26 |
WO2001069422A3 (en) | 2002-10-24 |
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