ATE279001T1 - METHOD AND DEVICE FOR PROCESSING A BREAKDOWN CALL SENT FROM A VEHICLE TO A BREAKDOWN CALL CENTER - Google Patents

METHOD AND DEVICE FOR PROCESSING A BREAKDOWN CALL SENT FROM A VEHICLE TO A BREAKDOWN CALL CENTER

Info

Publication number
ATE279001T1
ATE279001T1 AT99250263T AT99250263T ATE279001T1 AT E279001 T1 ATE279001 T1 AT E279001T1 AT 99250263 T AT99250263 T AT 99250263T AT 99250263 T AT99250263 T AT 99250263T AT E279001 T1 ATE279001 T1 AT E279001T1
Authority
AT
Austria
Prior art keywords
vehicle
breakdown
breakdown call
processing
sent
Prior art date
Application number
AT99250263T
Other languages
German (de)
Inventor
Paul Aengenendt
Stefan Vieweg
Original Assignee
Atx Europe Gmbh
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Atx Europe Gmbh filed Critical Atx Europe Gmbh
Application granted granted Critical
Publication of ATE279001T1 publication Critical patent/ATE279001T1/en

Links

Classifications

    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/20—Monitoring the location of vehicles belonging to a group, e.g. fleet of vehicles, countable or determined number of vehicles
    • G08G1/205—Indicating the location of the monitored vehicles as destination, e.g. accidents, stolen, rental
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/008—Registering or indicating the working of vehicles communicating information to a remotely located station

Landscapes

  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Alarm Systems (AREA)
  • Telephonic Communication Services (AREA)
  • Electrical Discharge Machining, Electrochemical Machining, And Combined Machining (AREA)
  • Electric Propulsion And Braking For Vehicles (AREA)

Abstract

The breakdown service for road vehicles uses an on board unit (7) that communicates with a service operator station (3). This identifies the vehicle type and handles a request for a full remote diagnosis of the vehicle status to be carried out. A link is established with the back up unit of the vehicle manufacturer (4) to provide the necessary assistance.
AT99250263T 1998-08-17 1999-08-03 METHOD AND DEVICE FOR PROCESSING A BREAKDOWN CALL SENT FROM A VEHICLE TO A BREAKDOWN CALL CENTER ATE279001T1 (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
DE19838343 1998-08-17

Publications (1)

Publication Number Publication Date
ATE279001T1 true ATE279001T1 (en) 2004-10-15

Family

ID=7878494

Family Applications (1)

Application Number Title Priority Date Filing Date
AT99250263T ATE279001T1 (en) 1998-08-17 1999-08-03 METHOD AND DEVICE FOR PROCESSING A BREAKDOWN CALL SENT FROM A VEHICLE TO A BREAKDOWN CALL CENTER

Country Status (4)

Country Link
EP (1) EP0982697B1 (en)
AT (1) ATE279001T1 (en)
DE (1) DE59910718D1 (en)
ES (1) ES2226276T3 (en)

Families Citing this family (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2816741B1 (en) * 2000-11-10 2003-03-14 Renault DEVICE AND METHOD FOR ASSISTING THE DIAGNOSIS OF A MOTOR VEHICLE
JP4816992B2 (en) * 2001-01-31 2011-11-16 マツダ株式会社 Vehicle remote failure diagnosis server, vehicle remote failure diagnosis method, remote failure diagnosis program, and in-vehicle remote failure diagnosis device
DE10145906A1 (en) 2001-09-18 2003-04-10 Bosch Gmbh Robert Method for carrying out remote diagnosis in a motor vehicle, vehicle diagnosis module and service center
FR2837525B1 (en) * 2002-03-22 2005-01-14 Renault DEVICE AND METHOD FOR REMOTELY DIAGNOSING THE COOLING CIRCUIT OF A MOTOR VEHICLE ENGINE
DE10243093B4 (en) * 2002-09-16 2020-10-15 Volkswagen Ag Device and method for the system check of vehicles
US8330620B2 (en) 2006-11-02 2012-12-11 Continental Teves Ag & Co. Ohg Method for producing a localized warning of dangerous situations for vehicles
DE102006054582A1 (en) * 2006-11-20 2008-05-29 Siemens Ag Method for transmitting an accident message
CN104216391B (en) * 2013-05-31 2017-04-19 广州汽车集团股份有限公司 Automotive type recognition method of automobile decoder
DE102019210014B3 (en) 2019-07-08 2020-09-03 Volkswagen Aktiengesellschaft Method for providing damage information on a motor vehicle to an external information center, as well as motor vehicle and vehicle repair emergency call system

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5687215A (en) * 1995-04-10 1997-11-11 Ford Motor Company Vehicular emergency message system
AUPP073097A0 (en) * 1997-12-03 1998-01-08 Australian Arrow Pty Ltd Vehicle assistance system

Also Published As

Publication number Publication date
ES2226276T3 (en) 2005-03-16
EP0982697B1 (en) 2004-10-06
EP0982697A3 (en) 2001-02-07
DE59910718D1 (en) 2004-11-11
EP0982697A2 (en) 2000-03-01

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Legal Events

Date Code Title Description
REN Ceased due to non-payment of the annual fee