AR015214A1 - Disposicion de interfaz humano-computadora y metodo para proporcionar inteligencia en tiempo real por medio de la disposicion - Google Patents

Disposicion de interfaz humano-computadora y metodo para proporcionar inteligencia en tiempo real por medio de la disposicion

Info

Publication number
AR015214A1
AR015214A1 ARP990100105A ARP990100105A AR015214A1 AR 015214 A1 AR015214 A1 AR 015214A1 AR P990100105 A ARP990100105 A AR P990100105A AR P990100105 A ARP990100105 A AR P990100105A AR 015214 A1 AR015214 A1 AR 015214A1
Authority
AR
Argentina
Prior art keywords
provision
human
computer interface
real time
provide intelligence
Prior art date
Application number
ARP990100105A
Other languages
English (en)
Original Assignee
Bae Sema Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bae Sema Ltd filed Critical Bae Sema Ltd
Publication of AR015214A1 publication Critical patent/AR015214A1/es

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5166—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with interactive voice response systems or voice portals, e.g. as front-ends
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/25—Integrating or interfacing systems involving database management systems
    • G06F16/252—Integrating or interfacing systems involving database management systems between a Database Management System and a front-end application
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/38—Displays

Landscapes

  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Signal Processing (AREA)
  • Theoretical Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • User Interface Of Digital Computer (AREA)
  • Medical Treatment And Welfare Office Work (AREA)
  • Input From Keyboards Or The Like (AREA)

Abstract

Una disposicion de interfaz humano-computadora y método para proporcionar inteligencia en tiempo real por medio de la disposicion, para proporcionarinteligencia en tiempo real con contexto en relacion con senales de entrada reconocidas enforma automática. La disposicion proporciona el monitoreo entiempo real de los ingresos del operador y/o usuario, que brinda soporte inteligente en forma de salidas de texto, datos presentados electronicamente,informacion y habla.
ARP990100105A 1998-01-13 1999-01-13 Disposicion de interfaz humano-computadora y metodo para proporcionar inteligencia en tiempo real por medio de la disposicion AR015214A1 (es)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GBGB9800590.3A GB9800590D0 (en) 1998-01-13 1998-01-13 Intelligent human computer interface system

Publications (1)

Publication Number Publication Date
AR015214A1 true AR015214A1 (es) 2001-04-18

Family

ID=10825162

Family Applications (1)

Application Number Title Priority Date Filing Date
ARP990100105A AR015214A1 (es) 1998-01-13 1999-01-13 Disposicion de interfaz humano-computadora y metodo para proporcionar inteligencia en tiempo real por medio de la disposicion

Country Status (15)

Country Link
US (1) US6651045B1 (es)
EP (1) EP1046115B1 (es)
JP (1) JP2000516754A (es)
KR (1) KR100682558B1 (es)
CN (1) CN1117336C (es)
AR (1) AR015214A1 (es)
AU (1) AU762417B2 (es)
BR (1) BR9906906A (es)
CA (1) CA2317675A1 (es)
DE (1) DE69904139T2 (es)
ES (1) ES2187135T3 (es)
GB (2) GB9800590D0 (es)
NO (1) NO20003583L (es)
WO (1) WO1999036862A1 (es)
ZA (1) ZA99216B (es)

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US7383200B1 (en) * 1997-05-05 2008-06-03 Walker Digital, Llc Method and apparatus for collecting and categorizing data at a terminal
US8636648B2 (en) 1999-03-01 2014-01-28 West View Research, Llc Endoscopic smart probe
US10973397B2 (en) 1999-03-01 2021-04-13 West View Research, Llc Computerized information collection and processing apparatus
US7711565B1 (en) * 1999-06-10 2010-05-04 Gazdzinski Robert F “Smart” elevator system and method
US8065155B1 (en) 1999-06-10 2011-11-22 Gazdzinski Robert F Adaptive advertising apparatus and methods
US6970821B1 (en) * 2000-09-26 2005-11-29 Rockwell Electronic Commerce Technologies, Llc Method of creating scripts by translating agent/customer conversations
DE60206478T3 (de) * 2001-01-03 2018-11-29 Nice Systems Ltd. Auf inhalt basierende speicherungsverwaltung
US7197132B2 (en) * 2002-03-21 2007-03-27 Rockwell Electronic Commerce Technologies, Llc Adaptive transaction guidance
US7492888B2 (en) * 2002-09-24 2009-02-17 Power Mark J Method and apparatus for assigning priorities by applying dynamically-changeable business rules
US6990491B2 (en) 2002-12-12 2006-01-24 International Business Machines Corporation System and method for accessibility data maintenance and privilege authorization
CN100485603C (zh) * 2003-04-04 2009-05-06 雅虎公司 用于从搜索查询中产生概念单元的系统和方法
US7427024B1 (en) 2003-12-17 2008-09-23 Gazdzinski Mark J Chattel management apparatus and methods
US20060112056A1 (en) * 2004-09-27 2006-05-25 Accenture Global Services Gmbh Problem solving graphical toolbar
WO2007034455A2 (en) * 2005-09-23 2007-03-29 Koninklijke Philips Electronics, N.V. Method for programming by rehearsal
US8326890B2 (en) * 2006-04-28 2012-12-04 Choicebot, Inc. System and method for assisting computer users to search for and evaluate products and services, typically in a database
US8280982B2 (en) 2006-05-24 2012-10-02 Time Warner Cable Inc. Personal content server apparatus and methods
US9386327B2 (en) 2006-05-24 2016-07-05 Time Warner Cable Enterprises Llc Secondary content insertion apparatus and methods
US8024762B2 (en) 2006-06-13 2011-09-20 Time Warner Cable Inc. Methods and apparatus for providing virtual content over a network
US8181206B2 (en) 2007-02-28 2012-05-15 Time Warner Cable Inc. Personal content server apparatus and methods
US8234262B2 (en) 2007-10-24 2012-07-31 The Invention Science Fund I, Llc Method of selecting a second content based on a user's reaction to a first content of at least two instances of displayed content
US9513699B2 (en) 2007-10-24 2016-12-06 Invention Science Fund I, LL Method of selecting a second content based on a user's reaction to a first content
US8126867B2 (en) * 2007-10-24 2012-02-28 The Invention Science Fund I, Llc Returning a second content based on a user's reaction to a first content
US8001108B2 (en) * 2007-10-24 2011-08-16 The Invention Science Fund I, Llc Returning a new content based on a person's reaction to at least two instances of previously displayed content
US9582805B2 (en) 2007-10-24 2017-02-28 Invention Science Fund I, Llc Returning a personalized advertisement
US8112407B2 (en) * 2007-10-24 2012-02-07 The Invention Science Fund I, Llc Selecting a second content based on a user's reaction to a first content
US20090112697A1 (en) * 2007-10-30 2009-04-30 Searete Llc, A Limited Liability Corporation Of The State Of Delaware Providing personalized advertising
US9503691B2 (en) 2008-02-19 2016-11-22 Time Warner Cable Enterprises Llc Methods and apparatus for enhanced advertising and promotional delivery in a network
CN103297582B (zh) * 2012-02-24 2018-10-12 联想(北京)有限公司 一种对语音通信内容进行处理的方法及电子设备
US20140282786A1 (en) 2013-03-12 2014-09-18 Time Warner Cable Enterprises Llc Methods and apparatus for providing and uploading content to personalized network storage
JP7031268B2 (ja) * 2017-12-08 2022-03-08 富士フイルムビジネスイノベーション株式会社 情報伝達装置及びプログラム

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US4383135A (en) * 1980-01-23 1983-05-10 Scott Instruments Corporation Method and apparatus for speech recognition
US5375161A (en) * 1984-09-14 1994-12-20 Accessline Technologies, Inc. Telephone control system with branch routing
US5588037A (en) * 1984-09-14 1996-12-24 Accessline Technologies, Inc. Remote access telephone control system
US5199062A (en) * 1988-01-20 1993-03-30 Phone Base Systems Inc. Telephone communications system including a digital telephone switch, a voice response unit and a stored program sequence for controlling both the switch and the voice response unit
US5282265A (en) 1988-10-04 1994-01-25 Canon Kabushiki Kaisha Knowledge information processing system
JP2791051B2 (ja) * 1988-10-04 1998-08-27 キヤノン株式会社 情報処理システム
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JP3373003B2 (ja) * 1993-09-22 2003-02-04 富士通株式会社 情報検索装置
US5652789A (en) * 1994-09-30 1997-07-29 Wildfire Communications, Inc. Network based knowledgeable assistant
US5822727A (en) * 1995-03-30 1998-10-13 At&T Corp Method for automatic speech recognition in telephony
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Also Published As

Publication number Publication date
GB2333173A (en) 1999-07-14
GB9800590D0 (en) 1998-03-11
CA2317675A1 (en) 1999-07-22
ZA99216B (en) 1999-08-20
EP1046115B1 (en) 2002-11-27
AU2066499A (en) 1999-08-02
NO20003583D0 (no) 2000-07-12
DE69904139T2 (de) 2003-04-24
KR100682558B1 (ko) 2007-02-15
DE69904139D1 (de) 2003-01-09
GB9900587D0 (en) 1999-03-03
NO20003583L (no) 2000-09-12
US6651045B1 (en) 2003-11-18
CN1117336C (zh) 2003-08-06
AU762417B2 (en) 2003-06-26
JP2000516754A (ja) 2000-12-12
CN1291309A (zh) 2001-04-11
KR20010034113A (ko) 2001-04-25
BR9906906A (pt) 2000-10-10
ES2187135T3 (es) 2003-05-16
EP1046115A1 (en) 2000-10-25
WO1999036862A1 (en) 1999-07-22

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