AR015214A1 - Disposicion de interfaz humano-computadora y metodo para proporcionar inteligencia en tiempo real por medio de la disposicion - Google Patents
Disposicion de interfaz humano-computadora y metodo para proporcionar inteligencia en tiempo real por medio de la disposicionInfo
- Publication number
- AR015214A1 AR015214A1 ARP990100105A ARP990100105A AR015214A1 AR 015214 A1 AR015214 A1 AR 015214A1 AR P990100105 A ARP990100105 A AR P990100105A AR P990100105 A ARP990100105 A AR P990100105A AR 015214 A1 AR015214 A1 AR 015214A1
- Authority
- AR
- Argentina
- Prior art keywords
- provision
- human
- computer interface
- real time
- provide intelligence
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5166—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with interactive voice response systems or voice portals, e.g. as front-ends
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/25—Integrating or interfacing systems involving database management systems
- G06F16/252—Integrating or interfacing systems involving database management systems between a Database Management System and a front-end application
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/38—Displays
Landscapes
- Engineering & Computer Science (AREA)
- Databases & Information Systems (AREA)
- Theoretical Computer Science (AREA)
- Signal Processing (AREA)
- Marketing (AREA)
- Business, Economics & Management (AREA)
- Data Mining & Analysis (AREA)
- Physics & Mathematics (AREA)
- General Engineering & Computer Science (AREA)
- General Physics & Mathematics (AREA)
- User Interface Of Digital Computer (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Input From Keyboards Or The Like (AREA)
- Medical Treatment And Welfare Office Work (AREA)
Abstract
Una disposicion de interfaz humano-computadora y método para proporcionar inteligencia en tiempo real por medio de la disposicion, para proporcionarinteligencia en tiempo real con contexto en relacion con senales de entrada reconocidas enforma automática. La disposicion proporciona el monitoreo entiempo real de los ingresos del operador y/o usuario, que brinda soporte inteligente en forma de salidas de texto, datos presentados electronicamente,informacion y habla.
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GBGB9800590.3A GB9800590D0 (en) | 1998-01-13 | 1998-01-13 | Intelligent human computer interface system |
Publications (1)
Publication Number | Publication Date |
---|---|
AR015214A1 true AR015214A1 (es) | 2001-04-18 |
Family
ID=10825162
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
ARP990100105A AR015214A1 (es) | 1998-01-13 | 1999-01-13 | Disposicion de interfaz humano-computadora y metodo para proporcionar inteligencia en tiempo real por medio de la disposicion |
Country Status (15)
Country | Link |
---|---|
US (1) | US6651045B1 (es) |
EP (1) | EP1046115B1 (es) |
JP (1) | JP2000516754A (es) |
KR (1) | KR100682558B1 (es) |
CN (1) | CN1117336C (es) |
AR (1) | AR015214A1 (es) |
AU (1) | AU762417B2 (es) |
BR (1) | BR9906906A (es) |
CA (1) | CA2317675A1 (es) |
DE (1) | DE69904139T2 (es) |
ES (1) | ES2187135T3 (es) |
GB (2) | GB9800590D0 (es) |
NO (1) | NO20003583L (es) |
WO (1) | WO1999036862A1 (es) |
ZA (1) | ZA99216B (es) |
Families Citing this family (31)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7383200B1 (en) * | 1997-05-05 | 2008-06-03 | Walker Digital, Llc | Method and apparatus for collecting and categorizing data at a terminal |
US10973397B2 (en) | 1999-03-01 | 2021-04-13 | West View Research, Llc | Computerized information collection and processing apparatus |
US8636648B2 (en) | 1999-03-01 | 2014-01-28 | West View Research, Llc | Endoscopic smart probe |
US8065155B1 (en) * | 1999-06-10 | 2011-11-22 | Gazdzinski Robert F | Adaptive advertising apparatus and methods |
US7711565B1 (en) * | 1999-06-10 | 2010-05-04 | Gazdzinski Robert F | “Smart” elevator system and method |
US6970821B1 (en) * | 2000-09-26 | 2005-11-29 | Rockwell Electronic Commerce Technologies, Llc | Method of creating scripts by translating agent/customer conversations |
ES2253531T5 (es) * | 2001-01-03 | 2018-09-26 | Nice Systems Limited | Gestión del almacenamiento sobre la base del contenido |
US7197132B2 (en) * | 2002-03-21 | 2007-03-27 | Rockwell Electronic Commerce Technologies, Llc | Adaptive transaction guidance |
US7492888B2 (en) * | 2002-09-24 | 2009-02-17 | Power Mark J | Method and apparatus for assigning priorities by applying dynamically-changeable business rules |
US6990491B2 (en) | 2002-12-12 | 2006-01-24 | International Business Machines Corporation | System and method for accessibility data maintenance and privilege authorization |
CN100485603C (zh) * | 2003-04-04 | 2009-05-06 | 雅虎公司 | 用于从搜索查询中产生概念单元的系统和方法 |
US7427024B1 (en) | 2003-12-17 | 2008-09-23 | Gazdzinski Mark J | Chattel management apparatus and methods |
US20060112056A1 (en) * | 2004-09-27 | 2006-05-25 | Accenture Global Services Gmbh | Problem solving graphical toolbar |
US8036995B2 (en) * | 2005-09-23 | 2011-10-11 | Koninklijke Philips Electronics N.V. | Method for programming by rehearsal |
US8326890B2 (en) * | 2006-04-28 | 2012-12-04 | Choicebot, Inc. | System and method for assisting computer users to search for and evaluate products and services, typically in a database |
US8280982B2 (en) | 2006-05-24 | 2012-10-02 | Time Warner Cable Inc. | Personal content server apparatus and methods |
US9386327B2 (en) | 2006-05-24 | 2016-07-05 | Time Warner Cable Enterprises Llc | Secondary content insertion apparatus and methods |
US8024762B2 (en) | 2006-06-13 | 2011-09-20 | Time Warner Cable Inc. | Methods and apparatus for providing virtual content over a network |
US8181206B2 (en) | 2007-02-28 | 2012-05-15 | Time Warner Cable Inc. | Personal content server apparatus and methods |
US8126867B2 (en) * | 2007-10-24 | 2012-02-28 | The Invention Science Fund I, Llc | Returning a second content based on a user's reaction to a first content |
US8234262B2 (en) | 2007-10-24 | 2012-07-31 | The Invention Science Fund I, Llc | Method of selecting a second content based on a user's reaction to a first content of at least two instances of displayed content |
US8001108B2 (en) * | 2007-10-24 | 2011-08-16 | The Invention Science Fund I, Llc | Returning a new content based on a person's reaction to at least two instances of previously displayed content |
US8112407B2 (en) * | 2007-10-24 | 2012-02-07 | The Invention Science Fund I, Llc | Selecting a second content based on a user's reaction to a first content |
US9513699B2 (en) | 2007-10-24 | 2016-12-06 | Invention Science Fund I, LL | Method of selecting a second content based on a user's reaction to a first content |
US9582805B2 (en) | 2007-10-24 | 2017-02-28 | Invention Science Fund I, Llc | Returning a personalized advertisement |
US20090112697A1 (en) * | 2007-10-30 | 2009-04-30 | Searete Llc, A Limited Liability Corporation Of The State Of Delaware | Providing personalized advertising |
US9503691B2 (en) | 2008-02-19 | 2016-11-22 | Time Warner Cable Enterprises Llc | Methods and apparatus for enhanced advertising and promotional delivery in a network |
CN103297582B (zh) * | 2012-02-24 | 2018-10-12 | 联想(北京)有限公司 | 一种对语音通信内容进行处理的方法及电子设备 |
US20140282786A1 (en) | 2013-03-12 | 2014-09-18 | Time Warner Cable Enterprises Llc | Methods and apparatus for providing and uploading content to personalized network storage |
JP7031268B2 (ja) * | 2017-12-08 | 2022-03-08 | 富士フイルムビジネスイノベーション株式会社 | 情報伝達装置及びプログラム |
US20230390922A1 (en) * | 2022-06-02 | 2023-12-07 | Northrop Grumman Systems Corporation | Controlling a robot to remedy a problem |
Family Cites Families (14)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4383135A (en) * | 1980-01-23 | 1983-05-10 | Scott Instruments Corporation | Method and apparatus for speech recognition |
US5375161A (en) * | 1984-09-14 | 1994-12-20 | Accessline Technologies, Inc. | Telephone control system with branch routing |
US5588037A (en) * | 1984-09-14 | 1996-12-24 | Accessline Technologies, Inc. | Remote access telephone control system |
US5199062A (en) * | 1988-01-20 | 1993-03-30 | Phone Base Systems Inc. | Telephone communications system including a digital telephone switch, a voice response unit and a stored program sequence for controlling both the switch and the voice response unit |
US5282265A (en) | 1988-10-04 | 1994-01-25 | Canon Kabushiki Kaisha | Knowledge information processing system |
JP2791051B2 (ja) * | 1988-10-04 | 1998-08-27 | キヤノン株式会社 | 情報処理システム |
JPH04332084A (ja) * | 1991-05-07 | 1992-11-19 | Nippon Telegr & Teleph Corp <Ntt> | 自動情報提供方法 |
DE69232407T2 (de) * | 1991-11-18 | 2002-09-12 | Kabushiki Kaisha Toshiba, Kawasaki | Sprach-Dialog-System zur Erleichterung von Rechner-Mensch-Wechselwirkung |
JP3373003B2 (ja) * | 1993-09-22 | 2003-02-04 | 富士通株式会社 | 情報検索装置 |
US5652789A (en) * | 1994-09-30 | 1997-07-29 | Wildfire Communications, Inc. | Network based knowledgeable assistant |
US5822727A (en) * | 1995-03-30 | 1998-10-13 | At&T Corp | Method for automatic speech recognition in telephony |
US6021403A (en) * | 1996-07-19 | 2000-02-01 | Microsoft Corporation | Intelligent user assistance facility |
US6026400A (en) | 1997-02-19 | 2000-02-15 | Casio Computer Co., Ltd. | Information processors which provide advice information, and recording mediums |
JP3200764B2 (ja) * | 1997-04-02 | 2001-08-20 | カシオ計算機株式会社 | 情報提供装置及び記憶媒体 |
-
1998
- 1998-01-13 GB GBGB9800590.3A patent/GB9800590D0/en not_active Ceased
-
1999
- 1999-01-13 WO PCT/GB1999/000112 patent/WO1999036862A1/en not_active Application Discontinuation
- 1999-01-13 AR ARP990100105A patent/AR015214A1/es active IP Right Grant
- 1999-01-13 DE DE69904139T patent/DE69904139T2/de not_active Expired - Fee Related
- 1999-01-13 CA CA002317675A patent/CA2317675A1/en not_active Abandoned
- 1999-01-13 EP EP99901032A patent/EP1046115B1/en not_active Expired - Lifetime
- 1999-01-13 KR KR1020007007726A patent/KR100682558B1/ko not_active IP Right Cessation
- 1999-01-13 GB GB9900587A patent/GB2333173A/en not_active Withdrawn
- 1999-01-13 CN CN99802131A patent/CN1117336C/zh not_active Expired - Fee Related
- 1999-01-13 BR BR9906906-7A patent/BR9906906A/pt not_active Application Discontinuation
- 1999-01-13 AU AU20664/99A patent/AU762417B2/en not_active Ceased
- 1999-01-13 ZA ZA9900216A patent/ZA99216B/xx unknown
- 1999-01-13 ES ES99901032T patent/ES2187135T3/es not_active Expired - Lifetime
- 1999-01-13 JP JP11536885A patent/JP2000516754A/ja active Pending
- 1999-12-03 US US09/453,688 patent/US6651045B1/en not_active Expired - Fee Related
-
2000
- 2000-07-12 NO NO20003583A patent/NO20003583L/no not_active Application Discontinuation
Also Published As
Publication number | Publication date |
---|---|
AU2066499A (en) | 1999-08-02 |
ZA99216B (en) | 1999-08-20 |
WO1999036862A1 (en) | 1999-07-22 |
ES2187135T3 (es) | 2003-05-16 |
GB9900587D0 (en) | 1999-03-03 |
JP2000516754A (ja) | 2000-12-12 |
EP1046115B1 (en) | 2002-11-27 |
GB9800590D0 (en) | 1998-03-11 |
KR20010034113A (ko) | 2001-04-25 |
GB2333173A (en) | 1999-07-14 |
CA2317675A1 (en) | 1999-07-22 |
EP1046115A1 (en) | 2000-10-25 |
BR9906906A (pt) | 2000-10-10 |
AU762417B2 (en) | 2003-06-26 |
CN1117336C (zh) | 2003-08-06 |
DE69904139T2 (de) | 2003-04-24 |
US6651045B1 (en) | 2003-11-18 |
CN1291309A (zh) | 2001-04-11 |
NO20003583L (no) | 2000-09-12 |
DE69904139D1 (de) | 2003-01-09 |
NO20003583D0 (no) | 2000-07-12 |
KR100682558B1 (ko) | 2007-02-15 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
FG | Grant, registration |