WO2019056879A1 - Automatic vending method of vending machine - Google Patents

Automatic vending method of vending machine Download PDF

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Publication number
WO2019056879A1
WO2019056879A1 PCT/CN2018/099293 CN2018099293W WO2019056879A1 WO 2019056879 A1 WO2019056879 A1 WO 2019056879A1 CN 2018099293 W CN2018099293 W CN 2018099293W WO 2019056879 A1 WO2019056879 A1 WO 2019056879A1
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WO
WIPO (PCT)
Prior art keywords
vending machine
background server
vending
information
location
Prior art date
Application number
PCT/CN2018/099293
Other languages
French (fr)
Chinese (zh)
Inventor
唐明宏
Original Assignee
匡海云
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 匡海云 filed Critical 匡海云
Publication of WO2019056879A1 publication Critical patent/WO2019056879A1/en

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Classifications

    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F9/00Details other than those peculiar to special kinds or types of apparatus
    • G07F9/001Interfacing with vending machines using mobile or wearable devices
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05DSYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
    • G05D1/00Control of position, course or altitude of land, water, air, or space vehicles, e.g. automatic pilot
    • G05D1/02Control of position or course in two dimensions
    • G05D1/021Control of position or course in two dimensions specially adapted to land vehicles
    • G05D1/0212Control of position or course in two dimensions specially adapted to land vehicles with means for defining a desired trajectory
    • G05D1/0214Control of position or course in two dimensions specially adapted to land vehicles with means for defining a desired trajectory in accordance with safety or protection criteria, e.g. avoiding hazardous areas
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05DSYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
    • G05D1/00Control of position, course or altitude of land, water, air, or space vehicles, e.g. automatic pilot
    • G05D1/02Control of position or course in two dimensions
    • G05D1/021Control of position or course in two dimensions specially adapted to land vehicles
    • G05D1/0212Control of position or course in two dimensions specially adapted to land vehicles with means for defining a desired trajectory
    • G05D1/0221Control of position or course in two dimensions specially adapted to land vehicles with means for defining a desired trajectory involving a learning process
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05DSYSTEMS FOR CONTROLLING OR REGULATING NON-ELECTRIC VARIABLES
    • G05D1/00Control of position, course or altitude of land, water, air, or space vehicles, e.g. automatic pilot
    • G05D1/02Control of position or course in two dimensions
    • G05D1/021Control of position or course in two dimensions specially adapted to land vehicles
    • G05D1/0257Control of position or course in two dimensions specially adapted to land vehicles using a radar
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F9/00Details other than those peculiar to special kinds or types of apparatus
    • G07F9/002Vending machines being part of a centrally controlled network of vending machines

Definitions

  • the invention relates to the technical field of vending equipment, in particular to a vending machine automatic selling method.
  • Vending machines are now integrated into every aspect of our lives, and a wide variety of vending machines are often seen in a variety of public places.
  • the mobile vending machine has more frequent changes in location, so the environment near its location is more difficult to be grasped by the administrator than the ordinary vending machine. Therefore, the anti-theft security problem of the mobile vending machine is more prominent. There are serious security risks in mobile vending machines.
  • the object of the present invention is to provide a vending machine automatic selling method, which can realize the automatic starting and selling of the vending machine and automatically return the replenishment, and no longer need to assign the commissioner to the replenishment position of the vending machine, thereby greatly reducing the manpower.
  • the cost of resources can realize the automatic starting and selling of the vending machine and automatically return the replenishment, and no longer need to assign the commissioner to the replenishment position of the vending machine, thereby greatly reducing the manpower. The cost of resources.
  • the invention is implemented by the following scheme: a vending machine automatic selling method, comprising a plurality of vending machines and a background server, comprising the following steps:
  • Step S1 The background server sends a sales instruction to the vending machine, where the sales instruction includes a sales place and a walking route;
  • Step S2 The vending machine arrives at the designated sales place according to the prescribed walking route according to the sales instruction issued by the background server, and starts to sell the goods;
  • Step S3 The vending machine uploads the sales situation to the background server in real time, and the sales situation includes the items sold and the quantity;
  • Step S4 The background server monitors the inventory status of the vending machine according to the original inventory quantity of the vending machine and the sales situation uploaded in real time;
  • Step S5 when the inventory of the vending machine is insufficient, the background server sends a replenishment instruction to the vending machine, where the replenishment instruction includes a return route and a replenishment point;
  • Step S6 the vending machine arrives at the designated replenishment point according to the replenishing instruction issued by the background server to perform the replenishing operation according to the specified return route;
  • Step S7 After the vending machine replenishes the goods, the process returns to step S1.
  • step S2 specifically includes the following steps:
  • Step S21 The vending machine displays the corresponding price according to the product selected by the current user
  • Step S22 The vending machine provides an electronic payment or a cash payment method, wherein the electronic payment comprises using a software payment by using a smart mobile terminal, such as WeChat, Alipay, and UnionPay flash payment;
  • a smart mobile terminal such as WeChat, Alipay, and UnionPay flash payment
  • Step S23 After the after-sales machine judges that the amount paid by the user is correct (if the customer gives more, change the value), the product is provided to the customer, and the transaction is completed.
  • Step S24 Each time a transaction is completed, the vending machine sends transaction information to the background server, wherein the transaction information includes the items and the quantity sold;
  • Step S25 Returning to step S21, the vending machine waits for the next transaction.
  • the vending machine records each transaction process and uploads the record to the background server for filing.
  • the back-end server judges whether each vending machine is unsalable according to the inventory status of each vending machine at a set time every day. If a vending machine is unsalable, the temporary price reduction is performed on one or more products of the vending machine.
  • the price reduction information can be displayed on the vending machine, for example, using a display screen or a speaker to display a price reduction message, thereby attracting customers to purchase.
  • step S5 when the inventory of the vending machine is insufficient, the background server determines whether the vending machine around the vending machine is faulty or whether the nearby vending machine is also out of stock before returning the replenishment order to the vending machine. If the surrounding vending machine is faulty and the surrounding vending machine has returned, the return vending order will not be sent to the current vending machine, so that it will remain in the post until the surrounding vending machine resumes normal work or returns to the post. Then let the current vending machine return to replenish.
  • the background server dispatches the transportation vehicle to pick up the vending machine: the background server sends the pick-up location and the identity information of the vending machine to the dispatched transportation vehicle, and simultaneously Sending the pick-up location to the vending machine and the route to the pick-up location.
  • the transporter first identifies the vending machine according to the identity information of the vending machine sent by the back-end server, and after the identification is passed, the pick-up is sold. Cargo aircraft.
  • the staff member is provided with a mobile intelligent terminal, and the mobile intelligent terminal is connected with the background server in real time.
  • the background server according to the location information of each mobile intelligent terminal and the sale
  • the location information of the freighter selecting the mobile intelligent terminal closest to the vending machine, sending the location information of the vending machine and the content information to be viewed, and dispatching the staff holding the mobile intelligent terminal to check, the staff arrives at the location
  • the vending machine is located, the vending machine is first identified by the mobile intelligent terminal. After the identification is passed, the content information to be viewed is viewed.
  • the sales place, the walking route or the return route is provided with a plurality of charging piles for temporarily charging the vending machine: when a vending machine's electric quantity is lower than a preset value, sending a charging request to the background server and itself Position information, the background server selects the charging pile closest to the current position of the vending machine according to the location information of the vending machine and the position information of each charging pile, sends the identity information of the vending machine to the vending machine, and sends the same to the vending machine Position information of the charging pile and the charging walking route, the vending machine goes to the position of the charging pile according to the charging walking route sent by the background server, and the charging pile first sends the vending machine according to the background server before charging the vending machine
  • the identity information identifies the vending machine, and after the identification is passed, the vending machine is charged.
  • each vending machine is provided with a monitoring module for monitoring the state of the vending machine, and if the state is abnormal, the vending machine sends an alarm message to the background server;
  • the monitoring module includes a vibration sensor, an electronic gyroscope, and an anti-theft camera; the vibration sensor is configured to detect whether the vending machine body is vibrating, and the electronic gyroscope is configured to detect whether the vending machine body is tilted,
  • the anti-theft camera is used to collect image data around the vending machine.
  • the vending machine records the transaction process when the transaction is performed, and uploads the recorded transaction process to the background server for storage and filing.
  • the background server judges whether the vending machine is unsalable according to the sales situation uploaded by the vending machine. If a vending machine is unsalable, the background server remotely controls the vending machine to open the tracking and selling mode, and the background server can also have no slow sales in the vending machine.
  • the remote vending machine controls the vending machine to open the tracking and selling mode; the tracking and selling mode is:
  • the vending machine transmits the image data around the body to the background server, and the background server determines whether there is a pedestrian in the image data, and if so, the background server locks the pedestrian as a sale object, and sends an instruction to the vending machine to follow the
  • the pedestrian moves and plays the voice selling information; the vending machine attracts the attention of the pedestrian by playing the voice selling information, and also affects the unspecified crowds around, thereby stimulating the desire of the surrounding people to purchase, and finally prompting the unspecified people around to purchase .
  • the vending machine uses a camera to capture image data around the body, and uses a tracking radar to lock and track the position information of the pedestrian.
  • the vending machine determines the height information of the buyer when the item is sold, and refuses to sell the cigarette or the alcohol product to the buyer if the height of the buyer is lower than a preset value;
  • the exterior of the vending machine is arranged with equidistantly spaced light sensors arranged in the vertical direction, and the vending machine calculates the height of the customer according to the situation that the light sensors are shielded from light and combined with the corresponding heights of the respective light sensors.
  • the present invention also provides a system adapted to the above method, specifically:
  • An automatic vending system includes a plurality of vending machines, a replenishment point, and a back-end server, wherein the vending machine and the replenishment point are all in communication with the back-end server;
  • Each vending machine includes a fuselage, a mobile device disposed at the bottom of the fuselage for moving the vending machine, an identity module disposed on an outer surface of the fuselage for identifying the vending machine identity information, and is disposed in the airframe a first positioning module for positioning the location information of the vending machine, a first communication module for communicating with the background server, a payment device for performing a payment transaction, and a first electrical connection with each of the above components respectively a control unit;
  • the replenishment point includes a first identity recognition module for identifying an identity module on each vending machine, a second communication module for communicating with the background server, a charging module for charging the vending machine, and a storage module a replenishment area of the goods and a second control unit electrically connected to each of the above components;
  • the payment device in each vending machine sends its transaction information to the background server through the first communication module in the fuselage in real time, and the first positioning module in each vending machine passes its own position information through the first communication in the fuselage in real time.
  • the module is sent to the background server, wherein the transaction information includes the type of the item to be sold and the quantity thereof; the background server determines the inventory status of each vending machine according to the transaction information uploaded by each vending machine and the initial inventory information of each vending machine, and the background server passes
  • the first communication module sends a replenishment instruction to the vending vending machine and transmits replenishment information to the designated replenishment point through the second communication module, the replenishment instruction including an address specifying the replenishment point and a walking route, the replenishment
  • the information includes the identity information of the vending machine to be replenished and the corresponding item and quantity to be replenished; the vending machine receiving the replenishment instruction moves to the designated replenishment point according to the walking route, and specifies the first identity on the replenishment point.
  • the system of the present invention further includes a transportation tool, the transportation tool is provided with a second identity recognition module for identifying the identity recognition module of each vending machine, a third communication module for communicating with the background server, a charging device for charging each vending machine, a second positioning module for positioning the position information of the transportation device, and a third control unit respectively electrically connected to the above components; when the vending machine receiving the replenishment instruction is away from the designated When the distance of the replenishment location is greater than the preset value, the background server sends a pick-up instruction to the corresponding transportation tool through the third communication module, and simultaneously sends the waiting for the vending machine receiving the replenishment instruction through the first communication module.
  • a transportation tool is provided with a second identity recognition module for identifying the identity recognition module of each vending machine, a third communication module for communicating with the background server, a charging device for charging each vending machine, a second positioning module for positioning the position information of the transportation device, and a third control unit respectively electrically connected to the above components; when the vending machine receiving
  • the pick-up instruction the corresponding transport tool picks up the vending machine waiting for the pick-up instruction according to the pick-up instruction to the designated pick-up place, and the vending machine receiving the waiting for the pick-up instruction goes to the designated pick-up place to wait for the pick-up according to the waiting for the pick-up instruction;
  • the pick-up instructions include the identity information of the vending machine waiting for the pick-up and the designated pick-up location. Including the designated pick-up location and routes; wait for receipt of the corresponding vehicle instruction shuttle vehicle distance nearest vending machine.
  • the means of transport includes a van, a car or other means of transport capable of transporting the vending machine.
  • the background server dispatches a transport tool to pick up the vending machine, and the transport device is also provided with a charging device, which can be used for the vending machine. Charging.
  • the method further includes a plurality of mobile intelligent terminals carried by the staff, each mobile intelligent terminal comprising a fourth communication module for communicating with the background server, and a third positioning module for locating the location information of the mobile intelligent terminal. a third identification module for identifying the identity module of each vending machine, and a fourth control unit electrically connected to each of the above components; each mobile intelligent terminal transmits its own location information to the real-time through the fourth communication module.
  • a background server when a vending machine needs manual viewing or repair, the vending machine sends a request for viewing information to the background server through the first communication module, and the background server sends the sales to the mobile intelligent terminal nearest to the vending machine through the fourth communication module.
  • the location information of the cargo plane, the identity information, and the content to be viewed, and the staff of the mobile smart terminal that is closest to the vending machine are assigned to view.
  • the identification module of the vending machine is first identified by the third identity module on the smart terminal. After the vending machine passes the identity authentication, the manager checks according to the needs sent by the background server. The contents of the vending machine are viewed.
  • the invention further includes a charging post disposed on the designated point of sale or on the designated line for temporarily charging the vending machine;
  • the charging pile includes a fifth control unit and a fifth communication module and a fourth identity recognition module connected thereto
  • the vending machine sends a charging request and its own location information to the background server through the first communication module, and the background server selects the nearest charging pile according to the location information of the vending machine. And sending the identity information of the vending machine to the charging post, and sending the location information of the charging post to the vending machine.
  • the charging pile passes through the fourth identification module. The vending machine performs identification, and after the identification is passed, the charging pile charges the vending machine that comes.
  • the identity identification module is a two-dimensional code, a barcode or an RFID electronic tag
  • the first identity recognition module, the second identity recognition module, the third identity recognition module, and the fourth identity recognition module are A two-dimensional code scanner, a barcode scanner or an RFID reading device corresponding to the identification module.
  • each of the vending machines further includes a storage that is disposed inside the body for storing the product, and a conveying device that is disposed inside the body and that can output the product in the storage to the outside of the body.
  • the internal movement of the storage is carried out, and the designated goods in the storage are transferred to the commodity take-out and exit
  • each vending machine further comprises a touch display screen, a roadblock recognition radar, a line planning module, a commodity sensing module, a mobile power source and a monitoring module;
  • the touch display screen is connected to the first control unit and disposed outside the body for providing an input and display interface for the user;
  • the roadblock recognition radar is connected to the first control unit and disposed outside the fuselage for identifying obstacles and controlling the mobile device to avoid obstacles;
  • the line planning module is connected to the first control unit and disposed inside the airframe for controlling the mobile device to move according to a specified route;
  • the commodity sensing module is connected to the first control unit and disposed in the storage for sensing whether the commodity exists in the storage;
  • the mobile power source is coupled to the first control unit and disposed inside the fuselage for providing power to various components of the vending machine;
  • the conveying device and the payment device are all connected with the first control unit for completing the shipment of the vending machine and the charging change work;
  • the monitoring module is disposed at a designated position outside the body to monitor the status of the vending machine.
  • the vending machine moves directly according to the walking route issued by the background server, but in the case that the vending machine cannot communicate with the background server through the first communication module, the background server cannot receive the sales situation uploaded by the vending machine, and further It is impossible to accurately determine whether the vending machine needs to replenish.
  • the first control unit can start the line planning module according to the sensing information of the commodity sensing module, so that the vending machine automatically returns to the replenishment point.
  • the route planning module automatically plans the forward route by the algorithm and controls the mobile device to move the vending machine to the designated location, and real-time comparison and re-planning of the forward route by combining the location information data of the first positioning module in real time.
  • the administrator can set the sales location and the stay time according to his own experience in the background server so that the movement and staying are in accordance with the change rule of the flow of people, and the utilization rate of the vending machine is greatly improved.
  • the inventory status of the vending machine is judged by the background server according to the sales situation uploaded by the vending machine and the initial inventory quantity, but in the case that the vending machine cannot be contacted by the first communication module and the background server, the background server cannot Determine the inventory of the vending machine.
  • the first control unit can automatically issue an instruction to the route planning module to automatically plan the route to return to the replenishment point, so that the sale is made.
  • the freighter can automatically return to the replenishment point for replenishment.
  • the function of the line planning module is to use the existing automatic route planning function similar to the existing mobile map navigation software, that is, to plan the optimal forward route with the current location or other specified location as the starting point and the other destination location as the end point. .
  • the monitoring module includes an alarm, a vibration sensor, an electronic gyroscope, and an anti-theft camera, and the alarm, the vibration sensor, the electronic gyroscope, and the anti-theft camera are electrically connected to the first control unit;
  • the alarm is disposed outside the fuselage for issuing an alarm
  • the vibration sensor is disposed inside the fuselage to detect whether the body vibration occurs and transmit real-time vibration information to the first control unit. When the body vibration is greater than a preset value, the first control unit controls the alarm to be issued. alarm;
  • the electronic gyroscope is disposed inside the airframe to detect the posture of the vending machine body and transmit real-time posture information to the first control unit.
  • the first control unit controls the alarm to issue an alarm.
  • the anti-theft camera comprises at least four sets, and the ring is arranged outside the body for real-time acquiring image data around the vending machine, and transmitting the image data to the first control unit in real time.
  • the electronic gyroscope is to ensure that the vending machine is always in a normal posture, preventing dumping due to human influence or environmental factors, and is also a supplement to the vibration sensor data.
  • the vending machine further includes a forensic camera connected to the first control unit, the forensic camera is disposed outside the body, and the shooting angle is a positive payment device; when the transaction occurs, the first control unit starts forensics The camera begins recording the transaction process until the first control unit closes the forensic camera at the end of the transaction.
  • the vending machine further includes a tracking and selling system, and the tracking and selling system includes:
  • the capturing camera is disposed outside the body to capture images of passing pedestrians, and transmitting the image information to the background server in real time, and the background server determines whether there is an object to be sold in the image according to the image information returned by the capturing camera.
  • the object of sale is a pedestrian;
  • the tracking radar is connected to the first control unit for locking and tracking the selling object.
  • the background server determines that there is a selling object in the image returned by the capturing camera
  • the tracking radar is started by the first control unit, the selling object is locked, and the tracking is performed.
  • the selling horn is connected to the first control unit, and after the tracking radar locks and tracks the selling object, the first control unit controls the selling horn to start playing the commodity selling information;
  • the first control unit controls the mobile device to move and follow the target pedestrian according to the real-time position of the sales object returned by the tracking radar. If the transaction has not occurred after following the preset time value, the first control unit controls the vending machine to stop tracking. sell.
  • the vending machine further includes a height recognition system, and the height recognition system includes a plurality of light sensors disposed outside the body and arranged at equal intervals in a vertical direction, and each of the light sensors is first Control unit connection;
  • the first control unit calculates the height of the customer according to the situation that each light sensor is shielded from light and combines the corresponding set heights of the light sensors, and transmits the height information of the customer to the background server through the first communication module, and the background server Determining whether the height of the customer is less than a preset value, if less than the preset value, sending an instruction to the vending machine, prohibiting the sale of the tobacco and alcohol product to the customer, specifically: when the customer selects the cigarette or the alcohol product, the vending machine No response or voice prompt: This item is not suitable for minors.
  • the vending machine further comprises a voice intelligent interaction system
  • the voice intelligent interaction system comprises: a microphone, a voice recognition module, an intelligent response module, a voice synthesis module, and a power amplifier;
  • a microphone electrically connected to the voice recognition module and disposed outside the body, for collecting sound data sent by the user and transmitting the sound data to the voice recognition module;
  • a voice recognition module connected to the first control unit and disposed inside the body, for converting sound data input by the microphone into text data and transmitting the text data to the first control unit;
  • the intelligent response module is connected to the first control unit and disposed inside the body, and responds according to the data information input by the voice recognition module and the touch display screen, generates response information data, and transmits the data to the voice synthesis module;
  • a voice synthesizing module connected to the smart answering module and disposed inside the airframe, configured to convert the response information data in the intelligent answering module into sound data;
  • the power amplifier is connected to the voice synthesis module and disposed outside the body for playing the sound data generated by the voice synthesis module.
  • the vending machine further includes a customer identification module
  • the customer identity module is coupled to the first control unit for identifying identity information of the user.
  • the customer identity module is one or any combination of a face recognition module, a fingerprint recognition module, and a voiceprint recognition module.
  • the trouble of the intermediate payment verification link can be omitted, the payment can be made faster, and the purchase preference of the specific user can be recorded to facilitate the next purchase.
  • the present invention has the following beneficial effects:
  • the invention can realize the automatic starting and selling of the vending machine and the automatic return replenishment, and does not need to go to the location of the vending machine to view the inventory of the vending machine, thereby greatly reducing the consumption of human resources.
  • the invention also adopts a transportation tool, and when the walking route is far away, the transportation tool can be assigned to the transportation vending machine, so that the resource allocation is more reasonable, and the time can be saved to improve the efficiency.
  • the invention also adopts an intelligent terminal equipped for the management personnel.
  • the background can assign the smart terminal closest to the fault vending machine to view, thereby further improving the troubleshooting efficiency.
  • the present invention captures the transaction process in real time and sends it to the background server for storage and filing, further improving security.
  • Figure 1 is a schematic flow chart of the method of the present invention.
  • FIG. 2 is a schematic diagram of a system principle according to an embodiment of the present invention.
  • Figure 3 is a schematic view of a vending machine in accordance with an embodiment of the present invention.
  • the figures in the figure are: 1-body, 2-reservoir, 3-taken exit, 4-mobile device, 5-touch display, 6-barrier recognition radar, 7-alarm, 8-microphone, 9-amplifier , 10 - capture camera, 11 - tracking radar, 12 - selling speakers, 13 - forensic camera, 14 - light sensor, 15--security camera.
  • the embodiment provides a vending machine automatic selling method, which includes a plurality of vending machines and a background server, and specifically includes the following steps:
  • Step S1 The background server sends a sales instruction to the vending machine, where the sales instruction includes a sales place and a walking route;
  • Step S2 The vending machine arrives at the designated sales place according to the prescribed walking route according to the sales instruction issued by the background server, and starts to sell the goods;
  • Step S3 The vending machine uploads the sales situation to the background server in real time, and the sales situation includes the items sold and the quantity;
  • Step S4 The background server monitors the inventory status of the vending machine according to the original inventory quantity of the vending machine and the sales situation uploaded in real time;
  • Step S5 when the inventory of the vending machine is insufficient, the background server sends a replenishment instruction to the vending machine, where the replenishment instruction includes a return route and a replenishment point;
  • Step S6 the vending machine arrives at the designated replenishment point according to the replenishing instruction issued by the background server to perform the replenishing operation according to the specified return route;
  • Step S7 After the vending machine replenishes the goods, the process returns to step S1.
  • step S5 when the inventory of the vending machine is insufficient, the background server determines whether the vending machine around the vending machine is faulty or the nearby vending machine before issuing the return replenishment instruction to the vending machine. Whether it is out of stock or not, if the surrounding vending machine is faulty and the surrounding vending machine has returned, the return vending order will not be sent to the current vending machine, so that it will remain in the post until the surrounding vending machine recovers. Work normally or return to the position and then replenish the current vending machine.
  • the background server dispatches the transportation vehicle to pick up the vending machine: the background server sends the pick-up location and the identity of the vending machine to the dispatched transportation vehicle. Information, at the same time, the pick-up location and the route to the pick-up location are sent to the vending machine.
  • the transporter At the pick-up location, the transporter first identifies the vending machine according to the identity information of the vending machine sent by the back-end server, and after the identification is passed, Pick up the vending machine.
  • the worker is provided with a mobile intelligent terminal, and the mobile intelligent terminal is connected with the background server in real time.
  • the background server according to the location information of each mobile intelligent terminal And the location information of the vending machine, selecting the mobile intelligent terminal closest to the vending machine, sending the location information of the vending machine and the content information to be viewed, and dispatching the staff holding the mobile intelligent terminal to view and work.
  • the mobile intelligent machine is first used to identify the vending machine, and after the identification is passed, the content information to be viewed is viewed.
  • the charging place, the walking route or the return route is provided with a plurality of charging piles for temporarily charging the vending machine: when the electric quantity of a vending machine is lower than a preset value, the charging is sent to the background server.
  • the background server selects the charging pile closest to the current location of the vending machine according to the location information of the vending machine and the location information of each charging pile, and sends the identity information of the vending machine to the same, and sells the same to the vending machine.
  • the freighter sends the location information of the charging post and the charging walking route, and the vending machine goes to the location of the charging pile according to the charging walking route sent by the background server, and the charging pile sends the charging station according to the background server before charging the vending machine
  • the vending machine's identity information identifies the vending machine, and after the identification is passed, the vending machine is charged.
  • each vending machine is provided with a monitoring module for monitoring the state of the vending machine, and if the state is abnormal, the vending machine sends an alarm message to the background server;
  • the monitoring module includes a vibration sensor, an electronic gyroscope, and an anti-theft camera; the vibration sensor is configured to detect whether the vending machine body is vibrating, and the electronic gyroscope is configured to detect whether the vending machine body is tilted,
  • the anti-theft camera is used to collect image data around the vending machine.
  • the vending machine records the transaction process when the transaction is performed, and uploads the recorded transaction process to the background server for storage and filing.
  • the background server determines whether the vending machine is unsalable according to the sales situation uploaded by the vending machine. If a vending machine has a slow sales, the background server remotely controls the vending machine to open the tracking and selling mode; the tracking and selling mode is:
  • the vending machine transmits the image data around the body to the background server, and the background server determines whether there is a pedestrian in the image data, and if so, the background server locks the pedestrian as a sale object, and sends an instruction to the vending machine to follow the Pedestrians move and play voice hawking information;
  • the vending machine uses a camera to capture image data around the body, and uses a tracking radar to lock and track the position information of the pedestrian.
  • the vending machine determines the height information of the buyer when the item is sold, and refuses to sell the cigarette or the alcohol product to the buyer if the height of the buyer is lower than a preset value;
  • the exterior of the vending machine is arranged with equidistantly spaced light sensors arranged in the vertical direction, and the vending machine calculates the height of the customer according to the situation that the light sensors are shielded from light and combined with the corresponding heights of the respective light sensors.
  • the embodiment further provides a system adapted to the above method, as shown in FIG. 2 and FIG. 3, specifically:
  • An automatic vending system includes a plurality of vending machines, a replenishment point, and a back-end server, wherein the vending machine and the replenishment point are all in communication with the back-end server;
  • Each vending machine includes a body 1, a mobile device 4 disposed at the bottom of the body 1 for moving the vending machine, and an identity module disposed on an outer surface of the body 1 for identifying the vending machine identity information.
  • a first positioning module disposed inside the body 1 for positioning the location information of the vending machine, a first communication module for communicating with the background server, a payment device for performing a payment transaction, and respectively respectively a first control unit electrically connected;
  • the replenishment point includes a first identity recognition module for identifying an identity module on each vending machine, a second communication module for communicating with the background server, a charging module for charging the vending machine, and a storage module a replenishment area of the goods and a second control unit electrically connected to each of the above components;
  • the payment device in each vending machine transmits its own transaction information to the background server through the first communication module in the body 1 in real time, and the first positioning module in each vending machine passes its own position information through the first in the fuselage 1 in real time.
  • a communication module is sent to the background server, wherein the transaction information includes the type of the item to be sold and the quantity thereof; the background server determines the inventory status of each vending machine according to the transaction information uploaded by each vending machine and the initial inventory information of each vending machine, and the background
  • the server sends a replenishment instruction to the under-stock vending machine through the first communication module and sends replenishment information to the designated replenishment point through the second communication module, the replenishment instruction including an address specifying the replenishment point and a walking route,
  • the replenishment information includes the identity information of the vending machine to be replenished and the corresponding items and quantity to be replenished; the vending machine receiving the replenishment instruction moves to the designated replenishment point according to the walking route, and specifies the replenishment point.
  • the system of the embodiment further includes a transportation tool, the transportation tool is provided with a second identity recognition module for identifying the identity identification module of each vending machine, and a third communication for communicating with the background server.
  • the background server sends a pick-up instruction to the corresponding transportation tool through the third communication module, and simultaneously receives the replenishment instruction through the first communication module.
  • the vending machine sends a waiting for the delivery instruction, and the corresponding transportation vehicle picks up the vending machine waiting for the pick-up instruction according to the pick-up instruction to the designated pick-up place, and the vending machine that receives the waiting for the pick-up instruction waits for the pick-up instruction to go to the designated pick-up place to wait.
  • Transfer; the pick-up instruction includes identity information of the vending machine waiting for the pick-up and the designated pick-up location, the waiting
  • the load instruction including the designated pick-up location and routes; wait for receipt of the corresponding vehicle instruction shuttle vehicle distance nearest vending machine.
  • the means of transport includes a van, a car or other means of transport capable of transporting the vending machine.
  • the background server dispatches a transport tool to pick up the vending machine, and the transport device is also provided with a charging device, which can be used for the vending machine. Charging.
  • each mobile intelligent terminal that is carried by the staff member is further included, and each mobile intelligent terminal includes a fourth communication module for communicating with the background server, and a location for locating the location information of the mobile intelligent terminal. a third positioning module, a third identification module for identifying the identity module of each vending machine, and a fourth control unit electrically connected to each of the above components; each mobile intelligent terminal sets its own location information through the fourth communication module Real-time delivery to the background server.
  • the vending machine sends a request to view information through the first communication module to the background server, and the background server passes the fourth communication module to the mobile intelligent terminal closest to the vending machine.
  • the location information of the vending machine, the identity information, and the content to be viewed are sent, and the staff of the mobile smart terminal nearest to the vending machine is assigned to view.
  • the identification module of the vending machine is first identified by the third identity module on the smart terminal. After the vending machine passes the identity authentication, the manager checks according to the needs sent by the background server. The contents of the vending machine are viewed.
  • the charging pile is further disposed on the designated sales point or the designated line for temporarily charging the vending machine;
  • the charging pile includes a fifth control unit and a fifth communication module connected thereto, and a fourth An identity recognition module; when the power of a vending machine is lower than a preset value, the vending machine sends a charging request and its own location information to the background server through the first communication module, and the background server selects the nearest distance according to the location information of the vending machine Charging the pile, and sending the identity information of the vending machine to the charging post, and sending the location information of the charging pile to the vending machine.
  • the charging pile passes the fourth identification module. The incoming vending machine performs identification, and after the identification is passed, the charging post charges the incoming vending machine.
  • the identity identification module is a two-dimensional code, a barcode or an RFID electronic tag; the first identity recognition module, the second identity recognition module, the third identity recognition module, and the fourth identity recognition.
  • the module is a two-dimensional code scanner, barcode scanner or RFID reading device corresponding to the identity module.
  • each of the vending machines further includes a storage 2 that is disposed inside the body 1 for storing the product, and is disposed inside the body 1 and can output the product in the storage 2 to the outside of the body 1.
  • a conveying device capable of moving inside the storage 2 and transferring designated products in the storage 2 to the product take-out outlet 3, each of the kiosks further including a touch display screen 5 and a roadblock recognition radar 6 , line planning module, commodity sensing module, mobile power supply and monitoring module;
  • the touch display screen 5 is connected to the first control unit and disposed outside the body 1 for providing an input and display interface for the user;
  • the roadblock recognition radar 6 is connected to the first control unit and disposed outside the fuselage 1 for identifying obstacles and controlling the mobile device 4 to avoid obstacles;
  • the line planning module is connected to the first control unit and disposed inside the body 1 for controlling the mobile device 4 to move according to a specified route;
  • the product sensing module is connected to the first control unit and disposed in the storage 2 for sensing whether a product exists in the storage 2;
  • the mobile power source is connected to the first control unit and disposed inside the fuselage 1 for providing power to various components of the vending machine;
  • the conveying device and the payment device are all connected with the first control unit for completing the shipment of the vending machine and the charging change work;
  • the monitoring module is disposed at a designated position outside the body 1 for monitoring the status of the vending machine.
  • the vending machine moves directly according to the walking route issued by the background server, but in the case that the vending machine cannot communicate with the background server through the first communication module, the background server cannot receive the sales situation uploaded by the vending machine, and further It is impossible to accurately determine whether the vending machine needs to replenish.
  • the first control unit can start the line planning module according to the sensing information of the commodity sensing module, so that the vending machine automatically returns to the replenishment point.
  • the route planning module automatically plans the forward route by the algorithm and controls the mobile device 4 to move the vending machine to the designated location, and real-time comparison and re-planning of the forward route in combination with the location information data of the first positioning module in real time.
  • the administrator can set the sales location and the stay time according to his own experience in the background server so that the movement and staying are in accordance with the change rule of the flow of people, and the utilization rate of the vending machine is greatly improved.
  • the inventory status of the vending machine is judged by the background server according to the sales situation uploaded by the vending machine and the initial inventory quantity, but in the case that the vending machine cannot be contacted by the first communication module and the background server, the background server cannot Determine the inventory of the vending machine.
  • the first control unit can automatically issue an instruction to the route planning module to automatically plan the route to return to the replenishment point, so that The vending machine can automatically return to the replenishment point for replenishment.
  • the function of the line planning module is to use the existing automatic route planning function similar to the existing mobile map navigation software, that is, to plan the optimal forward route with the current location or other specified location as the starting point and the other destination location as the end point. .
  • the monitoring module includes an alarm 7, a vibration sensor, an electronic gyroscope, and an anti-theft camera 15, and the alarm 7, the vibration sensor, the electronic gyroscope, and the anti-theft camera 15 are all connected to the first control unit. Electrically connected;
  • the alarm 7 is disposed outside the body 1 for issuing an alarm
  • the vibration sensor is disposed inside the body 1 to detect whether the body 1 vibrates and transmits real-time vibration information to the first control unit. When the vibration of the body 1 is greater than a preset value, the first control unit controls the The alarm 7 issues an alarm;
  • the electronic gyroscope is disposed inside the body 1 for detecting the posture of the vending machine body 1 and transmitting real-time posture information to the first control unit.
  • the first control unit controls the alarm. Alarm is issued;
  • the anti-theft camera 15 includes at least four sets, and the ring is disposed outside the body 1 for real-time acquiring image data around the vending machine, and transmitting the image data to the first control unit in real time.
  • the electronic gyroscope is to ensure that the vending machine is always in a normal posture, preventing dumping due to human influence or environmental factors, and is also a supplement to the vibration sensor data.
  • the vending machine further includes a forensic camera 13 connected to the first control unit, the forensic camera 13 is disposed outside the body 1, and the shooting angle is directly facing the payment device; when the transaction occurs The first control unit turns on the forensic camera 13 to start the recording transaction process until the first control unit closes the forensic camera 13 at the end of the transaction.
  • the vending machine further includes a tracking and selling system, and the tracking and selling system includes:
  • the camera 10 is captured, and the capture camera 10 is disposed outside the body 1 for capturing images of passing pedestrians and transmitting the image information to the background server in real time.
  • the background server determines whether there is any image in the image according to the image information returned by the capture camera 10.
  • the object of sale, the object of sale is a pedestrian;
  • the tracking radar 11 is connected to the first control unit for locking and tracking the selling object.
  • the tracking radar 11 is activated by the first control unit to lock the selling object. And tracking the real-time location of the object being sold;
  • the selling horn 12 is connected to the first control unit, and after the tracking radar 11 locks and tracks the selling object, the first control unit controls the selling horn 12 to start playing the commodity selling information;
  • the first control unit controls the mobile device 4 to move and follow the target pedestrian according to the real-time position of the sales object returned by the tracking radar 11. If the transaction does not occur after following the preset time value, the first control unit controls the vending machine. Stop tracking sales.
  • the vending machine further includes a height recognition system, and the height recognition system includes a plurality of light sensors 14 disposed outside the body 1 and arranged at equal intervals in a vertical direction, each light sensor The devices 14 are all connected to the first control unit;
  • the first control unit calculates the height of the customer according to the situation that each light sensor 14 is shielded from light and combines the corresponding set heights of the light sensors 14, and transmits the height information of the customer to the background server through the first communication module.
  • the background server determines whether the height of the customer is less than a preset value, and if less than the preset value, sends an instruction to the vending machine, prohibiting the sale of the tobacco and alcohol product to the customer, specifically: when the customer selects the tobacco or alcohol product, The vending machine is unresponsive or voice prompts: the item is not suitable for underage.
  • the vending machine further comprises a voice intelligent interaction system
  • the voice intelligent interaction system comprises: a microphone 8, a voice recognition module, an intelligent answering module, a voice synthesis module and a power amplifier 9;
  • the microphone 8 is electrically connected to the voice recognition module and disposed outside the body 1 for collecting sound data sent by the user and transmitting the sound data to the voice recognition module;
  • a voice recognition module connected to the first control unit and disposed inside the body 1, for converting sound data input by the microphone 8 into text data and transmitting the text data to the first control unit;
  • the intelligent response module is connected to the first control unit and disposed inside the body 1, and responds according to the data information input by the voice recognition module and the touch display screen 5 and generates response information data and transmits the data to the voice synthesis module;
  • a voice synthesizing module is connected to the smart answering module and disposed inside the body 1 for converting the response information data in the intelligent answering module into sound data;
  • the power amplifier 9 is connected to the voice synthesis module and disposed outside the body 1 for playing the sound data generated by the voice synthesis module.
  • the user has a brand new experience in shopping, not only can perform transaction operations by touching the display screen 5, but also can directly conduct transactions through voice interaction, which is closer to the transaction mode between people, and greatly improved.
  • the shopping experience By introducing a voice system, the user has a brand new experience in shopping, not only can perform transaction operations by touching the display screen 5, but also can directly conduct transactions through voice interaction, which is closer to the transaction mode between people, and greatly improved.
  • the shopping experience is a brand new experience in shopping, not only can perform transaction operations by touching the display screen 5, but also can directly conduct transactions through voice interaction, which is closer to the transaction mode between people, and greatly improved.
  • the shopping experience is a brand new experience in shopping, not only can perform transaction operations by touching the display screen 5, but also can directly conduct transactions through voice interaction, which is closer to the transaction mode between people, and greatly improved.
  • the vending machine further includes a customer identification module
  • the customer identity module is coupled to the first control unit for identifying identity information of the user.
  • the customer identity recognition module is one or any combination of a face recognition module, a fingerprint recognition module, and a voiceprint recognition module.
  • the trouble of the intermediate payment verification link can be omitted, the payment can be made faster, and the purchase preference of the specific user can be recorded to facilitate the next purchase.

Abstract

An automatic vending method of a vending machine. A replenishment place, a vending machine, and a background server communicate with each other, so that the vending machine can automatically set out for vending and return for replenishment, and there is no need to specially assign a person to the location of the vending machine for replenishment. The costs of human resources are greatly reduced.

Description

一种售货机自动售卖方法Vending machine automatic selling method 技术领域Technical field
本发明涉及自动售货设备技术领域,特别是一种售货机自动售卖方法。The invention relates to the technical field of vending equipment, in particular to a vending machine automatic selling method.
背景技术Background technique
自动售货机目前已经融入到我们生活的方方面面,在各种公共场所经常可见各式各样的自动售货机。Vending machines are now integrated into every aspect of our lives, and a wide variety of vending machines are often seen in a variety of public places.
现有的自动售货机大部分是固定于某一地点,并由专人负责维护看管及日常补货的,然而这种形式的自动售货机存在的一定的弊端,我们知道人流量存在一定的时空变化及饱和度,这样就会导致自动售货机的利用率不高;另外,自动售货机内的货物售卖完成时必须要专人负责补货,由于上面所述人流量的不可测因素,所以经常会导致补货不及时,影响了销售效率。Most of the existing vending machines are fixed at a certain location, and the special person is responsible for maintaining the care and daily replenishment. However, there are certain drawbacks of this form of vending machine. We know that there is a certain time and space change in the flow of people. And saturation, which will lead to the low utilization rate of the vending machine; in addition, when the sale of the goods in the vending machine is completed, a special person must be responsible for the replenishment. Due to the unmeasured factors of the above-mentioned human flow, it often leads to Replenishment is not timely, affecting sales efficiency.
虽然之后也出现了一些能够移动的自动售货机器,但是目前的移动自动售货机只是单纯的在自动售货机的机构上增加了移动装置和能源装置,实际上并没有任何判别能力和对货物售空时的处理能力,因而在本质上仍然没有解决普通自动售货机所存在的问题。Although there have been some vending machines that can be moved afterwards, the current mobile vending machines simply add mobile devices and energy devices to the vending machine. In fact, they do not have any discriminating power and sell goods. Space-time processing power, and thus still does not solve the problems of ordinary vending machines in essence.
同时,移动售货机由于位置改变频繁,因而其所处位置附近的环境相较于普通的自动售货机来说更难以被管理者所掌握,因此移动售货机的防盗安全问题更为突出,现有的移动售货机均存在严重的安全隐患。At the same time, the mobile vending machine has more frequent changes in location, so the environment near its location is more difficult to be grasped by the administrator than the ordinary vending machine. Therefore, the anti-theft security problem of the mobile vending machine is more prominent. There are serious security risks in mobile vending machines.
此外,在现有的自动售货机中,传统上无论是不可移动的售货机还是可移动的售货机均是属于“被动售货型”,即自身无任何类似人类的主动兜售行为,而是被动等待有需要的行人前来购买,这样的销售方式显然无法适应今后越来越激烈的商业竞争以及买方市场的销售环境。In addition, in the existing vending machines, traditionally, whether it is a non-movable vending machine or a mobile vending machine, it is a "passive vending type", that is, it does not have any active human selling behavior, but is passive. Waiting for the needy pedestrians to come to buy, this sales method obviously can not adapt to the increasingly fierce commercial competition in the future and the sales environment of the buyer's market.
技术问题technical problem
有鉴于此,本发明的目的是提出一种售货机自动售卖方法,能够实现售货机自动出发售卖并且自动返程补货,不再需要指派专员前往售货机所在位置补货,极大程度减少了人力资源的耗费。In view of this, the object of the present invention is to provide a vending machine automatic selling method, which can realize the automatic starting and selling of the vending machine and automatically return the replenishment, and no longer need to assign the commissioner to the replenishment position of the vending machine, thereby greatly reducing the manpower. The cost of resources.
技术解决方案Technical solution
本发明采用以下方案实现:一种售货机自动售卖方法,包括若干个售货机与后台服务器,具体包括以下步骤:The invention is implemented by the following scheme: a vending machine automatic selling method, comprising a plurality of vending machines and a background server, comprising the following steps:
步骤S1:所述后台服务器给售货机下发销售指令,所述销售指令包括销售地点以及行走路线;Step S1: The background server sends a sales instruction to the vending machine, where the sales instruction includes a sales place and a walking route;
步骤S2:售货机根据后台服务器下发的销售指令按照规定的行走路线到达指定销售地点,开始售货;Step S2: The vending machine arrives at the designated sales place according to the prescribed walking route according to the sales instruction issued by the background server, and starts to sell the goods;
步骤S3:售货机实时向后台服务器上传销售情况,所述销售情况包括销售的物品以及数量;Step S3: The vending machine uploads the sales situation to the background server in real time, and the sales situation includes the items sold and the quantity;
步骤S4:后台服务器根据售货机的原始存货量以及实时上传的销售情况监测售货机的库存情况;Step S4: The background server monitors the inventory status of the vending machine according to the original inventory quantity of the vending machine and the sales situation uploaded in real time;
步骤S5:当售货机的库存不够时,后台服务器向售货机发送补货指令,所述补货指令包括返程路线以及补货点;Step S5: when the inventory of the vending machine is insufficient, the background server sends a replenishment instruction to the vending machine, where the replenishment instruction includes a return route and a replenishment point;
步骤S6:售货机根据后台服务器下发的补货指令按照规定的返程路线到达指定的补货点进行补货操作;Step S6: the vending machine arrives at the designated replenishment point according to the replenishing instruction issued by the background server to perform the replenishing operation according to the specified return route;
步骤S7:售货机补货完成后,返回步骤S1。Step S7: After the vending machine replenishes the goods, the process returns to step S1.
进一步地,步骤S2中所述售货具体包括以下步骤:Further, the selling in step S2 specifically includes the following steps:
步骤S21:售货机根据当前用户选择的产品,显示对应的价格;Step S21: The vending machine displays the corresponding price according to the product selected by the current user;
步骤S22:售货机提供电子支付或现金支付方式,其中电子支付包括采用微信、支付宝、银联闪付等利用智能移动终端支付的软件支付;Step S22: The vending machine provides an electronic payment or a cash payment method, wherein the electronic payment comprises using a software payment by using a smart mobile terminal, such as WeChat, Alipay, and UnionPay flash payment;
步骤S23:售后机判断用户支付的金额无误后(若客户给多了,找零),给客户提供该产品,交易完成。Step S23: After the after-sales machine judges that the amount paid by the user is correct (if the customer gives more, change the value), the product is provided to the customer, and the transaction is completed.
步骤S24:每完成一次交易,售货机都向后台服务器发送交易信息,其中交易信息包括售出的物品及数量;Step S24: Each time a transaction is completed, the vending machine sends transaction information to the background server, wherein the transaction information includes the items and the quantity sold;
步骤S25:返回步骤S21,售货机等待下一次交易。Step S25: Returning to step S21, the vending machine waits for the next transaction.
其中,售货机对每次交易过程都会进行记录,并将记录上传至后台服务器进行备案。Among them, the vending machine records each transaction process and uploads the record to the background server for filing.
特别的,后台服务器每天在设定的时间根据各个售货机的库存情况判断各个售货机是否发生滞销,若某售货机发生滞销,则给该售货机滞销的某个或某多个产品实行临时降价,降价信息可在售货机上显示,例如采用显示屏或者扬声器播放降价消息,进而吸引客户前来购买。In particular, the back-end server judges whether each vending machine is unsalable according to the inventory status of each vending machine at a set time every day. If a vending machine is unsalable, the temporary price reduction is performed on one or more products of the vending machine. The price reduction information can be displayed on the vending machine, for example, using a display screen or a speaker to display a price reduction message, thereby attracting customers to purchase.
特别的,步骤S5中,当售货机的库存不够时,后台服务器在向售货机发出回程补货指令之前先判断该售货机周围的售货机是否有故障或附近的售货机是否也断货回程了,若周围的售货机存在故障无法使用或者周围的售货机已经回程,则不向当前售货机发送回程补货指令,令其继续坚守在岗位上,直至周围的售货机恢复正常工作或者回到岗位再令当前售货机回程补货。Specifically, in step S5, when the inventory of the vending machine is insufficient, the background server determines whether the vending machine around the vending machine is faulty or whether the nearby vending machine is also out of stock before returning the replenishment order to the vending machine. If the surrounding vending machine is faulty and the surrounding vending machine has returned, the return vending order will not be sent to the current vending machine, so that it will remain in the post until the surrounding vending machine resumes normal work or returns to the post. Then let the current vending machine return to replenish.
进一步地,当某售货机的行走路线或返程路线大于预设值时,后台服务器派遣运输工具接送该售货机:后台服务器向被派遣的运输工具发送接机地点以及该售货机的身份信息,同时向该售货机发送接机地点以及前往接机地点的路线,在接机地点运输工具先根据后台服务器发送来的该售货机的身份信息对该售货机进行身份识别,识别通过后,接送该售货机。Further, when the walking route or the return route of a vending machine is greater than a preset value, the background server dispatches the transportation vehicle to pick up the vending machine: the background server sends the pick-up location and the identity information of the vending machine to the dispatched transportation vehicle, and simultaneously Sending the pick-up location to the vending machine and the route to the pick-up location. At the pick-up location, the transporter first identifies the vending machine according to the identity information of the vending machine sent by the back-end server, and after the identification is passed, the pick-up is sold. Cargo aircraft.
进一步地,工作人员随身配置有移动智能终端,所述移动智能终端实时与后台服务器通信相连,当某售货机出现故障需要人工查看或维修时,后台服务器根据各移动智能终端的位置信息以及该售货机的位置信息,选择离该售货机最近的移动智能终端,向其发送该售货机的位置信息以及需要查看的内容信息,并派遣手持该移动智能终端的工作人员前去查看,工作人员抵达该售货机所在位置时,先采用移动智能终端对该售货机进行身份识别,识别通过后,按照需要查看的内容信息对其进行查看。Further, the staff member is provided with a mobile intelligent terminal, and the mobile intelligent terminal is connected with the background server in real time. When a vending machine fails and needs manual viewing or maintenance, the background server according to the location information of each mobile intelligent terminal and the sale The location information of the freighter, selecting the mobile intelligent terminal closest to the vending machine, sending the location information of the vending machine and the content information to be viewed, and dispatching the staff holding the mobile intelligent terminal to check, the staff arrives at the location When the vending machine is located, the vending machine is first identified by the mobile intelligent terminal. After the identification is passed, the content information to be viewed is viewed.
进一步地,所述销售地点、行走路线或返程路线上设置有若干个充电桩,用以给售货机进行临时充电:当某售货机的电量低于预设值时向后台服务器发送充电请求以及自己的位置信息,后台服务器根据该售货机的位置信息以及各个充电桩的位置信息,选择距离该售货机当前位置最近的充电桩,向其发送该售货机的身份信息,同时向该售货机发送该充电桩的位置信息以及充电行走路线,该售货机根据后台服务器发送来的充电行走路线前往该充电桩所在位置,该充电桩在给该售货机充电之前先根据后台服务器发送来的该售货机的身份信息对该售货机进行身份识别,识别通过后,对该售货机充电。Further, the sales place, the walking route or the return route is provided with a plurality of charging piles for temporarily charging the vending machine: when a vending machine's electric quantity is lower than a preset value, sending a charging request to the background server and itself Position information, the background server selects the charging pile closest to the current position of the vending machine according to the location information of the vending machine and the position information of each charging pile, sends the identity information of the vending machine to the vending machine, and sends the same to the vending machine Position information of the charging pile and the charging walking route, the vending machine goes to the position of the charging pile according to the charging walking route sent by the background server, and the charging pile first sends the vending machine according to the background server before charging the vending machine The identity information identifies the vending machine, and after the identification is passed, the vending machine is charged.
进一步地,各个售货机上均设置有监控模块,用以监控售货机的状态,若状态异常,售货机向后台服务器发送报警信息;Further, each vending machine is provided with a monitoring module for monitoring the state of the vending machine, and if the state is abnormal, the vending machine sends an alarm message to the background server;
其中,所述监控模块包括震动传感器、电子陀螺仪以及防盗摄像头;所述震动传感器用以检测售货机机身是否发生震动,所述电子陀螺仪用以检测售货机机身是否发生倾斜,所述防盗摄像头用以采集售货机周围的影像数据。The monitoring module includes a vibration sensor, an electronic gyroscope, and an anti-theft camera; the vibration sensor is configured to detect whether the vending machine body is vibrating, and the electronic gyroscope is configured to detect whether the vending machine body is tilted, The anti-theft camera is used to collect image data around the vending machine.
进一步地,所述售货机在进行交易时录制交易过程,并将录制的交易过程上传至后台服务器进行存储备案。Further, the vending machine records the transaction process when the transaction is performed, and uploads the recorded transaction process to the background server for storage and filing.
进一步地,后台服务器根据售货机上传的销售情况判断售货机是否出现滞销,若某售货机出现滞销,后台服务器远程控制该售货机开启追踪叫卖模式,后台服务器也可以在售货机没有出现滞销的情况下远程控制该售货机开启追踪叫卖模式;所述追踪叫卖模式为:Further, the background server judges whether the vending machine is unsalable according to the sales situation uploaded by the vending machine. If a vending machine is unsalable, the background server remotely controls the vending machine to open the tracking and selling mode, and the background server can also have no slow sales in the vending machine. The remote vending machine controls the vending machine to open the tracking and selling mode; the tracking and selling mode is:
该售货机将机身周围的影像数据传输至后台服务器,后台服务器判断影像数据中是否存在行人,若有,后台服务器将该行人锁定为售卖对象,并向该售货机发送指令,令其跟随该行人移动并播放语音叫卖信息;售货机通过播放语音叫卖信息来吸引该行人的注意同时对周围不特定的人群也产生影响,从而激发周围人群的购买欲望,最终促使周围不特定的人群前来购买。The vending machine transmits the image data around the body to the background server, and the background server determines whether there is a pedestrian in the image data, and if so, the background server locks the pedestrian as a sale object, and sends an instruction to the vending machine to follow the The pedestrian moves and plays the voice selling information; the vending machine attracts the attention of the pedestrian by playing the voice selling information, and also affects the unspecified crowds around, thereby stimulating the desire of the surrounding people to purchase, and finally prompting the unspecified people around to purchase .
其中,所述售货机采用摄像头拍摄机身周围的影像数据,采用追踪雷达锁定并跟踪行人的位置信息。Wherein, the vending machine uses a camera to capture image data around the body, and uses a tracking radar to lock and track the position information of the pedestrian.
进一步地,所述售货机在售卖物品时判断买家的身高信息,若买家的身高低于预设值,则拒绝向其售卖烟、酒类产品;Further, the vending machine determines the height information of the buyer when the item is sold, and refuses to sell the cigarette or the alcohol product to the buyer if the height of the buyer is lower than a preset value;
其中,售货机的外部沿竖直方向等距离间隔排列分布有光线传感器,售货机根据各光线感应器被遮光的情况并结合各光线感应器相应的设置高度进而计算出顾客的身高。Wherein, the exterior of the vending machine is arranged with equidistantly spaced light sensors arranged in the vertical direction, and the vending machine calculates the height of the customer according to the situation that the light sensors are shielded from light and combined with the corresponding heights of the respective light sensors.
特别的,本发明还提供了一种与上文方法所适配的系统,具体为:In particular, the present invention also provides a system adapted to the above method, specifically:
一种自动售卖系统,包括若干个售货机、补货点以及后台服务器,所述售货机、补货点均与所述后台服务器通信相连;An automatic vending system includes a plurality of vending machines, a replenishment point, and a back-end server, wherein the vending machine and the replenishment point are all in communication with the back-end server;
每个售货机上都包括机身、设置于机身底部的用以让该售货机移动的移动装置、设置在机身外表面用以标识该售货机身份信息的身份标识模块、设置在机身内部的用以定位该售货机所在位置信息的第一定位模块、用以与后台服务器进行通讯的第一通信模块、用以进行支付交易的支付装置以及分别与以上各部件分别电性连接的第一控制单元;Each vending machine includes a fuselage, a mobile device disposed at the bottom of the fuselage for moving the vending machine, an identity module disposed on an outer surface of the fuselage for identifying the vending machine identity information, and is disposed in the airframe a first positioning module for positioning the location information of the vending machine, a first communication module for communicating with the background server, a payment device for performing a payment transaction, and a first electrical connection with each of the above components respectively a control unit;
所述补货点包括用于识别各个售货机上身份标识模块的第一身份识别模块、用以与后台服务器进行通讯的第二通信模块、用以给所述售货机充电的充电模块、存有货品的补货区以及分别与以上各部件电性连接的第二控制单元;The replenishment point includes a first identity recognition module for identifying an identity module on each vending machine, a second communication module for communicating with the background server, a charging module for charging the vending machine, and a storage module a replenishment area of the goods and a second control unit electrically connected to each of the above components;
各售货机内的支付装置实时将自己的交易信息通过机身内的第一通信模块发送给后台服务器,各售货机内的第一定位模块实时将自己的位置信息通过机身内的第一通信模块发送给后台服务器,其中,所述交易信息包括售卖的物品种类及其数量;后台服务器根据各售货机上传的交易信息以及各售货机的初始库存信息判断各售货机的库存情况,后台服务器通过第一通信模块向库存不足的售货机发送补货指令并且通过第二通信模块向指定补货点发送补货信息,所述补货指令包括指定补货点的地址以及行走路线,所述补货信息包括待补货的售货机的身份信息及其对应的需补货的物品及数量;收到补货指令的售货机根据行走路线移动至指定补货点,指定补货点上的第一身份识别模块根据后台服务器发送来的补货信息对前来的售货机进行身份识别,识别通过后该售货机开始补货。The payment device in each vending machine sends its transaction information to the background server through the first communication module in the fuselage in real time, and the first positioning module in each vending machine passes its own position information through the first communication in the fuselage in real time. The module is sent to the background server, wherein the transaction information includes the type of the item to be sold and the quantity thereof; the background server determines the inventory status of each vending machine according to the transaction information uploaded by each vending machine and the initial inventory information of each vending machine, and the background server passes The first communication module sends a replenishment instruction to the vending vending machine and transmits replenishment information to the designated replenishment point through the second communication module, the replenishment instruction including an address specifying the replenishment point and a walking route, the replenishment The information includes the identity information of the vending machine to be replenished and the corresponding item and quantity to be replenished; the vending machine receiving the replenishment instruction moves to the designated replenishment point according to the walking route, and specifies the first identity on the replenishment point. The identification module identifies the incoming vending machine according to the replenishment information sent by the background server, and after the identification is passed Vending machine replenishment start.
进一步地,本发明的系统还包括运输工具,所述运输工具上设置有用于识别各售货机的身份标识模块的第二身份识别模块、用以与后台服务器进行通讯的第三通信模块、用以给各售货机进行充电的充电装置、用以定位该运输工具所在位置信息的第二定位模块以及分别与以上各部件电性相连的第三控制单元;当收到补货指令的售货机离指定补货地点的距离大于预设值时,所述后台服务器通过第三通信模块给对应的运输工具下发接机指令,同时通过第一通信模块给所述收到补货指令的售货机发送等待接送指令,对应的运输工具根据接机指令到指定的接机地点接送收到等待接送指令的售货机,收到等待接送指令的售货机根据等待接送指令前往指定的接机地点等待接送;所述接机指令包括等待接送的售货机的身份信息以及指定的接机地点,所述等待接送指令包括指定的接机地点以及行走路线;所述对应的运输工具为距离收到等待接送指令的售货机最近的运输工具。所述运输工具包括面包车、小汽车或其他能够运输售货机的运输工具。Further, the system of the present invention further includes a transportation tool, the transportation tool is provided with a second identity recognition module for identifying the identity recognition module of each vending machine, a third communication module for communicating with the background server, a charging device for charging each vending machine, a second positioning module for positioning the position information of the transportation device, and a third control unit respectively electrically connected to the above components; when the vending machine receiving the replenishment instruction is away from the designated When the distance of the replenishment location is greater than the preset value, the background server sends a pick-up instruction to the corresponding transportation tool through the third communication module, and simultaneously sends the waiting for the vending machine receiving the replenishment instruction through the first communication module. The pick-up instruction, the corresponding transport tool picks up the vending machine waiting for the pick-up instruction according to the pick-up instruction to the designated pick-up place, and the vending machine receiving the waiting for the pick-up instruction goes to the designated pick-up place to wait for the pick-up according to the waiting for the pick-up instruction; The pick-up instructions include the identity information of the vending machine waiting for the pick-up and the designated pick-up location. Including the designated pick-up location and routes; wait for receipt of the corresponding vehicle instruction shuttle vehicle distance nearest vending machine. The means of transport includes a van, a car or other means of transport capable of transporting the vending machine.
当售货机的返程路线较长或者出发售卖的行走路线较长时,为了节约时间与电量,后台服务器会派遣运输工具接送售货机,所述运输工具上也设置有充电装置,可以对售货机进行充电。When the return route of the vending machine is long or the travel route for the sale is long, in order to save time and power, the background server dispatches a transport tool to pick up the vending machine, and the transport device is also provided with a charging device, which can be used for the vending machine. Charging.
进一步地,还包括多台由工作人员随身携带的移动智能终端,各移动智能终端包括用以与后台服务器进行通信的第四通信模块、用以定位该移动智能终端所在位置信息的第三定位模块、用来识别各售货机的身份标识模块的第三身份识别模块、以及分别与以上各部件电性相连的第四控制单元;各移动智能终端通过第四通信模块将自己的位置信息实时传递给后台服务器,当某售货机需要人工查看或维修时,该售货机通过第一通信模块向后台服务器发送请求查看信息,后台服务器通过第四通信模块向距离该售货机最近的移动智能终端发送该售货机的位置信息、身份信息以及需查看的内容,并指派手持离该售货机最近的移动智能终端的工作人员前去查看。当管理人员抵达该售货机的位置时,首先通过智能终端上的第三身份识别模块对售货机的身份标识模块进行识别,该售货机通过身份认证后,管理人员根据后台服务器发送来的需要查看的内容对售货机进行查看。Further, the method further includes a plurality of mobile intelligent terminals carried by the staff, each mobile intelligent terminal comprising a fourth communication module for communicating with the background server, and a third positioning module for locating the location information of the mobile intelligent terminal. a third identification module for identifying the identity module of each vending machine, and a fourth control unit electrically connected to each of the above components; each mobile intelligent terminal transmits its own location information to the real-time through the fourth communication module. a background server, when a vending machine needs manual viewing or repair, the vending machine sends a request for viewing information to the background server through the first communication module, and the background server sends the sales to the mobile intelligent terminal nearest to the vending machine through the fourth communication module. The location information of the cargo plane, the identity information, and the content to be viewed, and the staff of the mobile smart terminal that is closest to the vending machine are assigned to view. When the manager arrives at the location of the vending machine, the identification module of the vending machine is first identified by the third identity module on the smart terminal. After the vending machine passes the identity authentication, the manager checks according to the needs sent by the background server. The contents of the vending machine are viewed.
进一步地,还包括设置在指定销售点或指定线路上的用以给售货机进行临时充电的充电桩;所述充电桩包括第五控制单元以及与其相连的第五通信模块、第四身份识别模块;当某售货机的电量低于预设值时,该售货机通过第一通信模块向后台服务器发送充电请求以及自己的位置信息,后台服务器根据该售货机的位置信息选取距离其最近的充电桩,并向该充电桩发送该售货机的身份信息,同时向该售货机发送该充电桩的位置信息,当该售货机抵达该充电桩时,该充电桩通过第四身份识别模块对前来的售货机进行身份识别,识别通过后,该充电桩对前来的该售货机充电。Further, the invention further includes a charging post disposed on the designated point of sale or on the designated line for temporarily charging the vending machine; the charging pile includes a fifth control unit and a fifth communication module and a fourth identity recognition module connected thereto When the power of a vending machine is lower than a preset value, the vending machine sends a charging request and its own location information to the background server through the first communication module, and the background server selects the nearest charging pile according to the location information of the vending machine. And sending the identity information of the vending machine to the charging post, and sending the location information of the charging post to the vending machine. When the vending machine arrives at the charging pile, the charging pile passes through the fourth identification module. The vending machine performs identification, and after the identification is passed, the charging pile charges the vending machine that comes.
较佳的,所述身份标识模块为二维码、条形码或RFID电子标签;所述第一身份识别模块、第二身份识别模块、第三身份识别模块、第四身份识别模块为与所述身份标识模块对应的二维码扫描器、条形码扫描器或RFID读取装置。Preferably, the identity identification module is a two-dimensional code, a barcode or an RFID electronic tag; the first identity recognition module, the second identity recognition module, the third identity recognition module, and the fourth identity recognition module are A two-dimensional code scanner, a barcode scanner or an RFID reading device corresponding to the identification module.
特别的,每个售货机还包括设置在机身内部用于收纳商品的收纳库、设置在机身内部并能够将收纳库内的商品输出机身外的输送装置,所述输送装置能够在所述收纳库内部移动,并将收纳库中的指定商品移送到商品取出口处,每个售货机还包括触摸显示屏、路障识别雷达、线路规划模块、商品感应模块、移动电源以及监控模块;In particular, each of the vending machines further includes a storage that is disposed inside the body for storing the product, and a conveying device that is disposed inside the body and that can output the product in the storage to the outside of the body. The internal movement of the storage is carried out, and the designated goods in the storage are transferred to the commodity take-out and exit, and each vending machine further comprises a touch display screen, a roadblock recognition radar, a line planning module, a commodity sensing module, a mobile power source and a monitoring module;
所述触摸显示屏与第一控制单元连接并设置在机身外部,用于为用户提供输入及显示的界面;The touch display screen is connected to the first control unit and disposed outside the body for providing an input and display interface for the user;
所述路障识别雷达与第一控制单元连接并设置在机身外部,用于识别障碍物并控制移动装置躲避障碍物;The roadblock recognition radar is connected to the first control unit and disposed outside the fuselage for identifying obstacles and controlling the mobile device to avoid obstacles;
所述线路规划模块与第一控制单元连接并设置在机身内部,用于控制移动装置按照指定的路线移动;The line planning module is connected to the first control unit and disposed inside the airframe for controlling the mobile device to move according to a specified route;
所述商品感应模块与第一控制单元连接并设置在收纳库中,用于感应收纳库内是否存在商品;The commodity sensing module is connected to the first control unit and disposed in the storage for sensing whether the commodity exists in the storage;
所述移动电源与第一控制单元连接并设置在机身内部,用于为售货机的各个部件提供电源;The mobile power source is coupled to the first control unit and disposed inside the fuselage for providing power to various components of the vending machine;
所述输送装置及支付装置均与第一控制单元连接,用以完成售货机的出货以及收费找零工作;The conveying device and the payment device are all connected with the first control unit for completing the shipment of the vending machine and the charging change work;
所述监控模块设置在机身外部指定位置,用以监控售货机的状态。The monitoring module is disposed at a designated position outside the body to monitor the status of the vending machine.
特别的,一般情况下,售货机直接根据后台服务器下发的行走路线移动,但是在售货机无法通过第一通信模块和后台服务器联系的情况下,后台服务器无法接收售货机上传的销售情况,进而无法准确判断售货机是否需要补货,此时第一控制单元可根据商品感应模块的感应信息启动线路规划模块,使售货机自动返回补货点。其中线路规划模块通过算法自动规划出前进路线并控制移动装置将售货机移动至指定的地点,并且实时结合第一定位模块的位置信息数据对前进路线进行实时比对及重新规划。此处,管理者可在后台服务器根据自身经验设定销售地点及停留时间从而使其移动和停留符合人流的变化规律,大大提高了自动售货机的利用率。In particular, in general, the vending machine moves directly according to the walking route issued by the background server, but in the case that the vending machine cannot communicate with the background server through the first communication module, the background server cannot receive the sales situation uploaded by the vending machine, and further It is impossible to accurately determine whether the vending machine needs to replenish. At this time, the first control unit can start the line planning module according to the sensing information of the commodity sensing module, so that the vending machine automatically returns to the replenishment point. The route planning module automatically plans the forward route by the algorithm and controls the mobile device to move the vending machine to the designated location, and real-time comparison and re-planning of the forward route by combining the location information data of the first positioning module in real time. Here, the administrator can set the sales location and the stay time according to his own experience in the background server so that the movement and staying are in accordance with the change rule of the flow of people, and the utilization rate of the vending machine is greatly improved.
同理,一般情况下,售货机的库存状态通过后台服务器根据售货机上传的售卖情况以及初始库存量来判断,但是在售货机无法通过第一通信模块和后台服务器联系的情况下,后台服务器无法判断售货机的库存情况。此时,由商品感应模块来判断,当商品感应模块感应到收纳库中出现商品售空的情况时,第一控制单元可自动向线路规划模块发出指令自动规划返回补货点的路线,使得售货机能够自动返回补货点进行补货。Similarly, under normal circumstances, the inventory status of the vending machine is judged by the background server according to the sales situation uploaded by the vending machine and the initial inventory quantity, but in the case that the vending machine cannot be contacted by the first communication module and the background server, the background server cannot Determine the inventory of the vending machine. At this time, it is judged by the commodity sensing module that when the commodity sensing module senses that the goods are sold out in the storage, the first control unit can automatically issue an instruction to the route planning module to automatically plan the route to return to the replenishment point, so that the sale is made. The freighter can automatically return to the replenishment point for replenishment.
线路规划模块的功能即采用现有的类似于现有手机地图导航软件的自动路线规划功能,即能够以当前位置或其他指定位置为起点另一目的地位置为终点从而规划出最优的前进路线。The function of the line planning module is to use the existing automatic route planning function similar to the existing mobile map navigation software, that is, to plan the optimal forward route with the current location or other specified location as the starting point and the other destination location as the end point. .
进一步地,所述监控模块包括报警器、震动传感器、电子陀螺仪以及防盗摄像头,所述报警器、震动传感器、电子陀螺仪以及防盗摄像头均与所述第一控制单元电性相连;Further, the monitoring module includes an alarm, a vibration sensor, an electronic gyroscope, and an anti-theft camera, and the alarm, the vibration sensor, the electronic gyroscope, and the anti-theft camera are electrically connected to the first control unit;
所述报警器设置在机身外部,用以发出警报;The alarm is disposed outside the fuselage for issuing an alarm;
所述震动传感器设置在机身内部,用以检测机身是否发生震动并将实时震动信息传递至第一控制单元,当机身震动大于预设值时,第一控制单元控制所述报警器发出警报;The vibration sensor is disposed inside the fuselage to detect whether the body vibration occurs and transmit real-time vibration information to the first control unit. When the body vibration is greater than a preset value, the first control unit controls the alarm to be issued. alarm;
所述电子陀螺仪设置在机身内部,用以检测售货机机身的姿态并将实时姿态信息传递至第一控制单元,当机身姿态异常时,第一控制单元控制所述警报器发出警报;The electronic gyroscope is disposed inside the airframe to detect the posture of the vending machine body and transmit real-time posture information to the first control unit. When the posture of the body is abnormal, the first control unit controls the alarm to issue an alarm. ;
所述防盗摄像头至少包括4台,环设在机身外部,用以实时获取售货机四周的影像数据,并将影像数据实时传输至第一控制单元。The anti-theft camera comprises at least four sets, and the ring is arranged outside the body for real-time acquiring image data around the vending machine, and transmitting the image data to the first control unit in real time.
电子陀螺仪是为了保证售货机始终处于正常的姿态,防止由于人为的推动或环境因素的影响而出现倾倒的状况,同时也是对震动传感器数据的一种补充。The electronic gyroscope is to ensure that the vending machine is always in a normal posture, preventing dumping due to human influence or environmental factors, and is also a supplement to the vibration sensor data.
进一步地,所述售货机还包括与所述第一控制单元相连的取证摄像头,所述取证摄像头设置在机身外部,其拍摄角度为正对支付装置;当交易发生时第一控制单元开启取证摄像头开始录制交易过程,直到交易结束时第一控制单元关闭所述取证摄像头。Further, the vending machine further includes a forensic camera connected to the first control unit, the forensic camera is disposed outside the body, and the shooting angle is a positive payment device; when the transaction occurs, the first control unit starts forensics The camera begins recording the transaction process until the first control unit closes the forensic camera at the end of the transaction.
进一步地,所述售货机还包括追踪叫卖系统,所述追踪叫卖系统包括:Further, the vending machine further includes a tracking and selling system, and the tracking and selling system includes:
捕捉摄像头,所述捕捉摄像头设置在机身外部,用以捕捉过往行人的图像,并将图像信息实时传输至后台服务器,后台服务器根据捕捉摄像头传回的图像信息判定图像中是否有售卖对象,所述售卖对象为行人;Capturing the camera, the capturing camera is disposed outside the body to capture images of passing pedestrians, and transmitting the image information to the background server in real time, and the background server determines whether there is an object to be sold in the image according to the image information returned by the capturing camera. The object of sale is a pedestrian;
追踪雷达,与所述第一控制单元相连,用以锁定并跟踪售卖对象,当后台服务器判定捕捉摄像头传回的图像中存在售卖对象时通过第一控制单元启动追踪雷达,锁定售卖对象,并跟踪售卖对象的实时位置;The tracking radar is connected to the first control unit for locking and tracking the selling object. When the background server determines that there is a selling object in the image returned by the capturing camera, the tracking radar is started by the first control unit, the selling object is locked, and the tracking is performed. The real-time location of the object of sale;
叫卖喇叭,与第一控制单元连接,当追踪雷达锁定并跟踪售卖对象后第一控制单元控制所述叫卖喇叭开启播放商品售卖信息;The selling horn is connected to the first control unit, and after the tracking radar locks and tracks the selling object, the first control unit controls the selling horn to start playing the commodity selling information;
所述第一控制单元根据追踪雷达传回的售卖对象的实时位置控制移动装置向目标行人移动并跟随,若跟随预设的时间值后还没有发生交易,则第一控制单元控制售货机停止追踪售卖。The first control unit controls the mobile device to move and follow the target pedestrian according to the real-time position of the sales object returned by the tracking radar. If the transaction has not occurred after following the preset time value, the first control unit controls the vending machine to stop tracking. sell.
进一步地,所述售卖机还包括身高识别系统,所述身高识别系统包括多个设置在机身外部并沿竖直方向等距离间隔排列分布的光线感应器组成,各光线感应器均与第一控制单元连接;Further, the vending machine further includes a height recognition system, and the height recognition system includes a plurality of light sensors disposed outside the body and arranged at equal intervals in a vertical direction, and each of the light sensors is first Control unit connection;
所述第一控制单元根据各光线感应器被遮光的情况并结合各光线感应器相应的设置高度进而计算出顾客的身高,同时将顾客的身高信息通过第一通信模块传递至后台服务器,后台服务器判断顾客的身高是否小于预设值,若小于预设值,发送指令给售货机,命其禁止向该顾客销售烟酒类产品,具体为:当该顾客选择烟、酒类产品时,售货机无响应或者通过语音提示:该商品不适合未成年。The first control unit calculates the height of the customer according to the situation that each light sensor is shielded from light and combines the corresponding set heights of the light sensors, and transmits the height information of the customer to the background server through the first communication module, and the background server Determining whether the height of the customer is less than a preset value, if less than the preset value, sending an instruction to the vending machine, prohibiting the sale of the tobacco and alcohol product to the customer, specifically: when the customer selects the cigarette or the alcohol product, the vending machine No response or voice prompt: This item is not suitable for minors.
较佳地,所述售货机还包括语音智能交互系统,语音智能交互系统包括:麦克风、语音识别模块、智能应答模块、语音合成模块以及功放器;Preferably, the vending machine further comprises a voice intelligent interaction system, and the voice intelligent interaction system comprises: a microphone, a voice recognition module, an intelligent response module, a voice synthesis module, and a power amplifier;
麦克风,与语音识别模块电连接并设置于机身外部,用于采集用户所发出的声音数据并将声音数据传递至语音识别模块;a microphone, electrically connected to the voice recognition module and disposed outside the body, for collecting sound data sent by the user and transmitting the sound data to the voice recognition module;
语音识别模块,与第一控制单元连接并设置于机身内部,用于将麦克风输入的声音数据转化成文字数据并将文字数据传递至第一控制单元;a voice recognition module, connected to the first control unit and disposed inside the body, for converting sound data input by the microphone into text data and transmitting the text data to the first control unit;
智能应答模块,与第一控制单元连接并设置于机身内部,根据语音识别模块和触摸显示屏输入的数据信息进行应答并生成应答信息数据并将数据传递至语音合成模块;The intelligent response module is connected to the first control unit and disposed inside the body, and responds according to the data information input by the voice recognition module and the touch display screen, generates response information data, and transmits the data to the voice synthesis module;
语音合成模块,与智能应答模块连接并设置于机身内部,用于将智能应答模块中的应答信息数据转化为声音数据;a voice synthesizing module, connected to the smart answering module and disposed inside the airframe, configured to convert the response information data in the intelligent answering module into sound data;
所述功放器,与语音合成模块连接并设置于机身外部,用于将语音合成模块所生成的声音数据播放出来。The power amplifier is connected to the voice synthesis module and disposed outside the body for playing the sound data generated by the voice synthesis module.
通过引入语音系统,使得用户在购物时具有一个全新的体验,不仅能通过触摸显示屏进行交易操作,还能够通过语音交互直接进行交易,更为贴近人与人之间的交易方式,大大提高了购物的体验。By introducing a voice system, users have a new experience in shopping, not only through the touch screen display transaction, but also through the voice interaction directly, the transaction is more close to the person, greatly improved Shopping experience.
较佳的,所述售货机还包括客户身份识别模块;Preferably, the vending machine further includes a customer identification module;
所述客户身份识别模块与第一控制单元连接,用于识别用户的身份信息。The customer identity module is coupled to the first control unit for identifying identity information of the user.
优选的,所述客户身份识别模块为人脸识别模块、指纹识别模块和声纹识别模块中的一种或任意组合。Preferably, the customer identity module is one or any combination of a face recognition module, a fingerprint recognition module, and a voiceprint recognition module.
通过客户身份的识别,可省去中间支付验证环节的麻烦,使得支付更加快捷,同时还能够记入特定用户的购买喜好方便其下次购物。Through the identification of the customer identity, the trouble of the intermediate payment verification link can be omitted, the payment can be made faster, and the purchase preference of the specific user can be recorded to facilitate the next purchase.
有益效果Beneficial effect
与现有技术相比,本发明有以下有益效果:Compared with the prior art, the present invention has the following beneficial effects:
1、本发明可以实现售货机自动出发售卖以及自动返程补货,不在需要专员前往售货机所在地点查看售货机库存,极大程度减少了人力资源的消耗。1. The invention can realize the automatic starting and selling of the vending machine and the automatic return replenishment, and does not need to go to the location of the vending machine to view the inventory of the vending machine, thereby greatly reducing the consumption of human resources.
2、本发明还采用运输工具,当行走路线较远时可以指派运输工具前往运输售货机,使得资源分配更加合理,能够节约时间提高效率。2. The invention also adopts a transportation tool, and when the walking route is far away, the transportation tool can be assigned to the transportation vending machine, so that the resource allocation is more reasonable, and the time can be saved to improve the efficiency.
3、本发明还采用给管理人员配备的智能终端,当售货机发生故障时,后台能够指派距离故障售货机最近的智能终端前往查看,进一步提高排障效率。3. The invention also adopts an intelligent terminal equipped for the management personnel. When the vending machine fails, the background can assign the smart terminal closest to the fault vending machine to view, thereby further improving the troubleshooting efficiency.
4、本发明实时拍摄交易过程并送入和后台服务器进行存储与备案,进一步提高了安全性。4. The present invention captures the transaction process in real time and sends it to the background server for storage and filing, further improving security.
附图说明DRAWINGS
图1为本发明的方法流程示意图。Figure 1 is a schematic flow chart of the method of the present invention.
图2为本发明实施例的系统原理示意图。2 is a schematic diagram of a system principle according to an embodiment of the present invention.
图3为本发明实施例的售货机示意图。Figure 3 is a schematic view of a vending machine in accordance with an embodiment of the present invention.
图中标号说明:1-机身、2-收纳库、3-取出口、4-移动装置、5-触摸显示屏、6-路障识别雷达、7-报警器、8-麦克风、9-功放器、10-捕捉摄像头、11-追踪雷达、12-叫卖喇叭、13-取证摄像头、14-光线感应器、15-防盗摄像头。The figures in the figure are: 1-body, 2-reservoir, 3-taken exit, 4-mobile device, 5-touch display, 6-barrier recognition radar, 7-alarm, 8-microphone, 9-amplifier , 10 - capture camera, 11 - tracking radar, 12 - selling speakers, 13 - forensic camera, 14 - light sensor, 15--security camera.
本发明的实施方式Embodiments of the invention
下面结合附图及实施例对本发明做进一步说明。The present invention will be further described below in conjunction with the accompanying drawings and embodiments.
如图1所示,本实施例提供了一种售货机自动售卖方法,包括若干个售货机与后台服务器,具体包括以下步骤:As shown in FIG. 1 , the embodiment provides a vending machine automatic selling method, which includes a plurality of vending machines and a background server, and specifically includes the following steps:
步骤S1:所述后台服务器给售货机下发销售指令,所述销售指令包括销售地点以及行走路线;Step S1: The background server sends a sales instruction to the vending machine, where the sales instruction includes a sales place and a walking route;
步骤S2:售货机根据后台服务器下发的销售指令按照规定的行走路线到达指定销售地点,开始售货;Step S2: The vending machine arrives at the designated sales place according to the prescribed walking route according to the sales instruction issued by the background server, and starts to sell the goods;
步骤S3:售货机实时向后台服务器上传销售情况,所述销售情况包括销售的物品以及数量;Step S3: The vending machine uploads the sales situation to the background server in real time, and the sales situation includes the items sold and the quantity;
步骤S4:后台服务器根据售货机的原始存货量以及实时上传的销售情况监测售货机的库存情况;Step S4: The background server monitors the inventory status of the vending machine according to the original inventory quantity of the vending machine and the sales situation uploaded in real time;
步骤S5:当售货机的库存不够时,后台服务器向售货机发送补货指令,所述补货指令包括返程路线以及补货点;Step S5: when the inventory of the vending machine is insufficient, the background server sends a replenishment instruction to the vending machine, where the replenishment instruction includes a return route and a replenishment point;
步骤S6:售货机根据后台服务器下发的补货指令按照规定的返程路线到达指定的补货点进行补货操作;Step S6: the vending machine arrives at the designated replenishment point according to the replenishing instruction issued by the background server to perform the replenishing operation according to the specified return route;
步骤S7:售货机补货完成后,返回步骤S1。Step S7: After the vending machine replenishes the goods, the process returns to step S1.
特别的,在本实施例中,步骤S5中,当售货机的库存不够时,后台服务器在向售货机发出回程补货指令之前先判断该售货机周围的售货机是否有故障或附近的售货机是否也断货回程了,若周围的售货机存在故障无法使用或者周围的售货机已经回程,则不向当前售货机发送回程补货指令,令其继续坚守在岗位上,直至周围的售货机恢复正常工作或者回到岗位再令当前售货机回程补货。Specifically, in this embodiment, in step S5, when the inventory of the vending machine is insufficient, the background server determines whether the vending machine around the vending machine is faulty or the nearby vending machine before issuing the return replenishment instruction to the vending machine. Whether it is out of stock or not, if the surrounding vending machine is faulty and the surrounding vending machine has returned, the return vending order will not be sent to the current vending machine, so that it will remain in the post until the surrounding vending machine recovers. Work normally or return to the position and then replenish the current vending machine.
在本实施例中,当某售货机的行走路线或返程路线大于预设值时,后台服务器派遣运输工具接送该售货机:后台服务器向被派遣的运输工具发送接机地点以及该售货机的身份信息,同时向该售货机发送接机地点以及前往接机地点的路线,在接机地点运输工具先根据后台服务器发送来的该售货机的身份信息对该售货机进行身份识别,识别通过后,接送该售货机。In this embodiment, when the walking route or the return route of a vending machine is greater than a preset value, the background server dispatches the transportation vehicle to pick up the vending machine: the background server sends the pick-up location and the identity of the vending machine to the dispatched transportation vehicle. Information, at the same time, the pick-up location and the route to the pick-up location are sent to the vending machine. At the pick-up location, the transporter first identifies the vending machine according to the identity information of the vending machine sent by the back-end server, and after the identification is passed, Pick up the vending machine.
在本实施例中,工作人员随身配置有移动智能终端,所述移动智能终端实时与后台服务器通信相连,当某售货机出现故障需要人工查看或维修时,后台服务器根据各移动智能终端的位置信息以及该售货机的位置信息,选择离该售货机最近的移动智能终端,向其发送该售货机的位置信息以及需要查看的内容信息,并派遣手持该移动智能终端的工作人员前去查看,工作人员抵达该售货机所在位置时,先采用移动智能终端对该售货机进行身份识别,识别通过后,按照需要查看的内容信息对其进行查看。In this embodiment, the worker is provided with a mobile intelligent terminal, and the mobile intelligent terminal is connected with the background server in real time. When a vending machine fails to be manually viewed or repaired, the background server according to the location information of each mobile intelligent terminal And the location information of the vending machine, selecting the mobile intelligent terminal closest to the vending machine, sending the location information of the vending machine and the content information to be viewed, and dispatching the staff holding the mobile intelligent terminal to view and work. When the person arrives at the location of the vending machine, the mobile intelligent machine is first used to identify the vending machine, and after the identification is passed, the content information to be viewed is viewed.
在本实施例中,所述销售地点、行走路线或返程路线上设置有若干个充电桩,用以给售货机进行临时充电:当某售货机的电量低于预设值时向后台服务器发送充电请求以及自己的位置信息,后台服务器根据该售货机的位置信息以及各个充电桩的位置信息,选择距离该售货机当前位置最近的充电桩,向其发送该售货机的身份信息,同时向该售货机发送该充电桩的位置信息以及充电行走路线,该售货机根据后台服务器发送来的充电行走路线前往该充电桩所在位置,该充电桩在给该售货机充电之前先根据后台服务器发送来的该售货机的身份信息对该售货机进行身份识别,识别通过后,对该售货机充电。In this embodiment, the charging place, the walking route or the return route is provided with a plurality of charging piles for temporarily charging the vending machine: when the electric quantity of a vending machine is lower than a preset value, the charging is sent to the background server. Requesting and own location information, the background server selects the charging pile closest to the current location of the vending machine according to the location information of the vending machine and the location information of each charging pile, and sends the identity information of the vending machine to the same, and sells the same to the vending machine. The freighter sends the location information of the charging post and the charging walking route, and the vending machine goes to the location of the charging pile according to the charging walking route sent by the background server, and the charging pile sends the charging station according to the background server before charging the vending machine The vending machine's identity information identifies the vending machine, and after the identification is passed, the vending machine is charged.
在本实施例中,各个售货机上均设置有监控模块,用以监控售货机的状态,若状态异常,售货机向后台服务器发送报警信息;In this embodiment, each vending machine is provided with a monitoring module for monitoring the state of the vending machine, and if the state is abnormal, the vending machine sends an alarm message to the background server;
其中,所述监控模块包括震动传感器、电子陀螺仪以及防盗摄像头;所述震动传感器用以检测售货机机身是否发生震动,所述电子陀螺仪用以检测售货机机身是否发生倾斜,所述防盗摄像头用以采集售货机周围的影像数据。The monitoring module includes a vibration sensor, an electronic gyroscope, and an anti-theft camera; the vibration sensor is configured to detect whether the vending machine body is vibrating, and the electronic gyroscope is configured to detect whether the vending machine body is tilted, The anti-theft camera is used to collect image data around the vending machine.
在本实施例中,所述售货机在进行交易时录制交易过程,并将录制的交易过程上传至后台服务器进行存储备案。In this embodiment, the vending machine records the transaction process when the transaction is performed, and uploads the recorded transaction process to the background server for storage and filing.
在本实施例中,后台服务器根据售货机上传的销售情况判断售货机是否出现滞销,若某售货机出现滞销,后台服务器远程控制该售货机开启追踪叫卖模式;所述追踪叫卖模式为:In this embodiment, the background server determines whether the vending machine is unsalable according to the sales situation uploaded by the vending machine. If a vending machine has a slow sales, the background server remotely controls the vending machine to open the tracking and selling mode; the tracking and selling mode is:
该售货机将机身周围的影像数据传输至后台服务器,后台服务器判断影像数据中是否存在行人,若有,后台服务器将该行人锁定为售卖对象,并向该售货机发送指令,令其跟随该行人移动并播放语音叫卖信息;The vending machine transmits the image data around the body to the background server, and the background server determines whether there is a pedestrian in the image data, and if so, the background server locks the pedestrian as a sale object, and sends an instruction to the vending machine to follow the Pedestrians move and play voice hawking information;
其中,所述售货机采用摄像头拍摄机身周围的影像数据,采用追踪雷达锁定并跟踪行人的位置信息。Wherein, the vending machine uses a camera to capture image data around the body, and uses a tracking radar to lock and track the position information of the pedestrian.
在本实施例中,所述售货机在售卖物品时判断买家的身高信息,若买家的身高低于预设值,则拒绝向其售卖烟、酒类产品;In this embodiment, the vending machine determines the height information of the buyer when the item is sold, and refuses to sell the cigarette or the alcohol product to the buyer if the height of the buyer is lower than a preset value;
其中,售货机的外部沿竖直方向等距离间隔排列分布有光线传感器,售货机根据各光线感应器被遮光的情况并结合各光线感应器相应的设置高度进而计算出顾客的身高。Wherein, the exterior of the vending machine is arranged with equidistantly spaced light sensors arranged in the vertical direction, and the vending machine calculates the height of the customer according to the situation that the light sensors are shielded from light and combined with the corresponding heights of the respective light sensors.
特别的,本实施例还提供了一种与上文方法所适配的系统,如图2、图3所示,具体为:In particular, the embodiment further provides a system adapted to the above method, as shown in FIG. 2 and FIG. 3, specifically:
一种自动售卖系统,包括若干个售货机、补货点以及后台服务器,所述售货机、补货点均与所述后台服务器通信相连;An automatic vending system includes a plurality of vending machines, a replenishment point, and a back-end server, wherein the vending machine and the replenishment point are all in communication with the back-end server;
每个售货机上都包括机身1、设置于机身1底部的用以让该售货机移动的移动装置4、设置在机身1外表面用以标识该售货机身份信息的身份标识模块、设置在机身1内部的用以定位该售货机所在位置信息的第一定位模块、用以与后台服务器进行通讯的第一通信模块、用以进行支付交易的支付装置以及分别与以上各部件分别电性连接的第一控制单元;Each vending machine includes a body 1, a mobile device 4 disposed at the bottom of the body 1 for moving the vending machine, and an identity module disposed on an outer surface of the body 1 for identifying the vending machine identity information. a first positioning module disposed inside the body 1 for positioning the location information of the vending machine, a first communication module for communicating with the background server, a payment device for performing a payment transaction, and respectively respectively a first control unit electrically connected;
所述补货点包括用于识别各个售货机上身份标识模块的第一身份识别模块、用以与后台服务器进行通讯的第二通信模块、用以给所述售货机充电的充电模块、存有货品的补货区以及分别与以上各部件电性连接的第二控制单元;The replenishment point includes a first identity recognition module for identifying an identity module on each vending machine, a second communication module for communicating with the background server, a charging module for charging the vending machine, and a storage module a replenishment area of the goods and a second control unit electrically connected to each of the above components;
各售货机内的支付装置实时将自己的交易信息通过机身1内的第一通信模块发送给后台服务器,各售货机内的第一定位模块实时将自己的位置信息通过机身1内的第一通信模块发送给后台服务器,其中,所述交易信息包括售卖的物品种类及其数量;后台服务器根据各售货机上传的交易信息以及各售货机的初始库存信息判断各售货机的库存情况,后台服务器通过第一通信模块向库存不足的售货机发送补货指令并且通过第二通信模块向指定补货点发送补货信息,所述补货指令包括指定补货点的地址以及行走路线,所述补货信息包括待补货的售货机的身份信息及其对应的需补货的物品及数量;收到补货指令的售货机根据行走路线移动至指定补货点,指定补货点上的第一身份识别模块根据后台服务器发送来的补货信息对前来的售货机进行身份识别,识别通过后该售货机开始补货。The payment device in each vending machine transmits its own transaction information to the background server through the first communication module in the body 1 in real time, and the first positioning module in each vending machine passes its own position information through the first in the fuselage 1 in real time. A communication module is sent to the background server, wherein the transaction information includes the type of the item to be sold and the quantity thereof; the background server determines the inventory status of each vending machine according to the transaction information uploaded by each vending machine and the initial inventory information of each vending machine, and the background The server sends a replenishment instruction to the under-stock vending machine through the first communication module and sends replenishment information to the designated replenishment point through the second communication module, the replenishment instruction including an address specifying the replenishment point and a walking route, The replenishment information includes the identity information of the vending machine to be replenished and the corresponding items and quantity to be replenished; the vending machine receiving the replenishment instruction moves to the designated replenishment point according to the walking route, and specifies the replenishment point. An identity recognition module identifies the incoming vending machine according to the replenishment information sent by the background server, and identifies and passes the identification The vending machine replenishment start.
在本实施例中,本实施例的系统还包括运输工具,所述运输工具上设置有用于识别各售货机的身份标识模块的第二身份识别模块、用以与后台服务器进行通讯的第三通信模块、用以给各售货机进行充电的充电装置、用以定位该运输工具所在位置信息的第二定位模块以及分别与以上各部件电性相连的第三控制单元;当收到补货指令的售货机离指定补货地点的距离大于预设值时,所述后台服务器通过第三通信模块给对应的运输工具下发接机指令,同时通过第一通信模块给所述收到补货指令的售货机发送等待接送指令,对应的运输工具根据接机指令到指定的接机地点接送收到等待接送指令的售货机,收到等待接送指令的售货机根据等待接送指令前往指定的接机地点等待接送;所述接机指令包括等待接送的售货机的身份信息以及指定的接机地点,所述等待接送指令包括指定的接机地点以及行走路线;所述对应的运输工具为距离收到等待接送指令的售货机最近的运输工具。所述运输工具包括面包车、小汽车或其他能够运输售货机的运输工具。In this embodiment, the system of the embodiment further includes a transportation tool, the transportation tool is provided with a second identity recognition module for identifying the identity identification module of each vending machine, and a third communication for communicating with the background server. a module, a charging device for charging each vending machine, a second positioning module for positioning the location information of the transportation device, and a third control unit electrically connected to each of the above components; when receiving the replenishment instruction When the distance of the vending machine from the designated replenishment location is greater than a preset value, the background server sends a pick-up instruction to the corresponding transportation tool through the third communication module, and simultaneously receives the replenishment instruction through the first communication module. The vending machine sends a waiting for the delivery instruction, and the corresponding transportation vehicle picks up the vending machine waiting for the pick-up instruction according to the pick-up instruction to the designated pick-up place, and the vending machine that receives the waiting for the pick-up instruction waits for the pick-up instruction to go to the designated pick-up place to wait. Transfer; the pick-up instruction includes identity information of the vending machine waiting for the pick-up and the designated pick-up location, the waiting The load instruction including the designated pick-up location and routes; wait for receipt of the corresponding vehicle instruction shuttle vehicle distance nearest vending machine. The means of transport includes a van, a car or other means of transport capable of transporting the vending machine.
当售货机的返程路线较长或者出发售卖的行走路线较长时,为了节约时间与电量,后台服务器会派遣运输工具接送售货机,所述运输工具上也设置有充电装置,可以对售货机进行充电。When the return route of the vending machine is long or the travel route for the sale is long, in order to save time and power, the background server dispatches a transport tool to pick up the vending machine, and the transport device is also provided with a charging device, which can be used for the vending machine. Charging.
在本实施例中,还包括多台由工作人员随身携带的移动智能终端,各移动智能终端包括用以与后台服务器进行通信的第四通信模块、用以定位该移动智能终端所在位置信息的第三定位模块、用来识别各售货机的身份标识模块的第三身份识别模块、以及分别与以上各部件电性相连的第四控制单元;各移动智能终端通过第四通信模块将自己的位置信息实时传递给后台服务器,当某售货机需要人工查看或维修时,该售货机通过第一通信模块向后台服务器发送请求查看信息,后台服务器通过第四通信模块向距离该售货机最近的移动智能终端发送该售货机的位置信息、身份信息以及需查看的内容,并指派手持离该售货机最近的移动智能终端的工作人员前去查看。当管理人员抵达该售货机的位置时,首先通过智能终端上的第三身份识别模块对售货机的身份标识模块进行识别,该售货机通过身份认证后,管理人员根据后台服务器发送来的需要查看的内容对售货机进行查看。In this embodiment, the mobile intelligent terminal that is carried by the staff member is further included, and each mobile intelligent terminal includes a fourth communication module for communicating with the background server, and a location for locating the location information of the mobile intelligent terminal. a third positioning module, a third identification module for identifying the identity module of each vending machine, and a fourth control unit electrically connected to each of the above components; each mobile intelligent terminal sets its own location information through the fourth communication module Real-time delivery to the background server. When a vending machine needs manual viewing or maintenance, the vending machine sends a request to view information through the first communication module to the background server, and the background server passes the fourth communication module to the mobile intelligent terminal closest to the vending machine. The location information of the vending machine, the identity information, and the content to be viewed are sent, and the staff of the mobile smart terminal nearest to the vending machine is assigned to view. When the manager arrives at the location of the vending machine, the identification module of the vending machine is first identified by the third identity module on the smart terminal. After the vending machine passes the identity authentication, the manager checks according to the needs sent by the background server. The contents of the vending machine are viewed.
在本实施例中,还包括设置在指定销售点或指定线路上的用以给售货机进行临时充电的充电桩;所述充电桩包括第五控制单元以及与其相连的第五通信模块、第四身份识别模块;当某售货机的电量低于预设值时,该售货机通过第一通信模块向后台服务器发送充电请求以及自己的位置信息,后台服务器根据该售货机的位置信息选取距离其最近的充电桩,并向该充电桩发送该售货机的身份信息,同时向该售货机发送该充电桩的位置信息,当该售货机抵达该充电桩时,该充电桩通过第四身份识别模块对前来的售货机进行身份识别,识别通过后,该充电桩对前来的该售货机充电。In this embodiment, the charging pile is further disposed on the designated sales point or the designated line for temporarily charging the vending machine; the charging pile includes a fifth control unit and a fifth communication module connected thereto, and a fourth An identity recognition module; when the power of a vending machine is lower than a preset value, the vending machine sends a charging request and its own location information to the background server through the first communication module, and the background server selects the nearest distance according to the location information of the vending machine Charging the pile, and sending the identity information of the vending machine to the charging post, and sending the location information of the charging pile to the vending machine. When the vending machine arrives at the charging pile, the charging pile passes the fourth identification module. The incoming vending machine performs identification, and after the identification is passed, the charging post charges the incoming vending machine.
较佳的,在本实施例中,所述身份标识模块为二维码、条形码或RFID电子标签;所述第一身份识别模块、第二身份识别模块、第三身份识别模块、第四身份识别模块为与所述身份标识模块对应的二维码扫描器、条形码扫描器或RFID读取装置。Preferably, in this embodiment, the identity identification module is a two-dimensional code, a barcode or an RFID electronic tag; the first identity recognition module, the second identity recognition module, the third identity recognition module, and the fourth identity recognition. The module is a two-dimensional code scanner, barcode scanner or RFID reading device corresponding to the identity module.
特别的,在本实施例中,每个售货机还包括设置在机身1内部用于收纳商品的收纳库2、设置在机身1内部并能够将收纳库2内的商品输出机身1外的输送装置,所述输送装置能够在所述收纳库2内部移动,并将收纳库2中的指定商品移送到商品取出口3处,每个售货机还包括触摸显示屏5、路障识别雷达6、线路规划模块、商品感应模块、移动电源以及监控模块;In particular, in the present embodiment, each of the vending machines further includes a storage 2 that is disposed inside the body 1 for storing the product, and is disposed inside the body 1 and can output the product in the storage 2 to the outside of the body 1. a conveying device capable of moving inside the storage 2 and transferring designated products in the storage 2 to the product take-out outlet 3, each of the kiosks further including a touch display screen 5 and a roadblock recognition radar 6 , line planning module, commodity sensing module, mobile power supply and monitoring module;
所述触摸显示屏5与第一控制单元连接并设置在机身1外部,用于为用户提供输入及显示的界面;The touch display screen 5 is connected to the first control unit and disposed outside the body 1 for providing an input and display interface for the user;
所述路障识别雷达6与第一控制单元连接并设置在机身1外部,用于识别障碍物并控制移动装置4躲避障碍物;The roadblock recognition radar 6 is connected to the first control unit and disposed outside the fuselage 1 for identifying obstacles and controlling the mobile device 4 to avoid obstacles;
所述线路规划模块与第一控制单元连接并设置在机身1内部,用于控制移动装置4按照指定的路线移动;The line planning module is connected to the first control unit and disposed inside the body 1 for controlling the mobile device 4 to move according to a specified route;
所述商品感应模块与第一控制单元连接并设置在收纳库2中,用于感应收纳库2内是否存在商品;The product sensing module is connected to the first control unit and disposed in the storage 2 for sensing whether a product exists in the storage 2;
所述移动电源与第一控制单元连接并设置在机身1内部,用于为售货机的各个部件提供电源;The mobile power source is connected to the first control unit and disposed inside the fuselage 1 for providing power to various components of the vending machine;
所述输送装置及支付装置均与第一控制单元连接,用以完成售货机的出货以及收费找零工作;The conveying device and the payment device are all connected with the first control unit for completing the shipment of the vending machine and the charging change work;
所述监控模块设置在机身1外部指定位置,用以监控售货机的状态。The monitoring module is disposed at a designated position outside the body 1 for monitoring the status of the vending machine.
特别的,一般情况下,售货机直接根据后台服务器下发的行走路线移动,但是在售货机无法通过第一通信模块和后台服务器联系的情况下,后台服务器无法接收售货机上传的销售情况,进而无法准确判断售货机是否需要补货,此时第一控制单元可根据商品感应模块的感应信息启动线路规划模块,使售货机自动返回补货点。其中线路规划模块通过算法自动规划出前进路线并控制移动装置4将售货机移动至指定的地点,并且实时结合第一定位模块的位置信息数据对前进路线进行实时比对及重新规划。此处,管理者可在后台服务器根据自身经验设定销售地点及停留时间从而使其移动和停留符合人流的变化规律,大大提高了自动售货机的利用率。In particular, in general, the vending machine moves directly according to the walking route issued by the background server, but in the case that the vending machine cannot communicate with the background server through the first communication module, the background server cannot receive the sales situation uploaded by the vending machine, and further It is impossible to accurately determine whether the vending machine needs to replenish. At this time, the first control unit can start the line planning module according to the sensing information of the commodity sensing module, so that the vending machine automatically returns to the replenishment point. The route planning module automatically plans the forward route by the algorithm and controls the mobile device 4 to move the vending machine to the designated location, and real-time comparison and re-planning of the forward route in combination with the location information data of the first positioning module in real time. Here, the administrator can set the sales location and the stay time according to his own experience in the background server so that the movement and staying are in accordance with the change rule of the flow of people, and the utilization rate of the vending machine is greatly improved.
同理,一般情况下,售货机的库存状态通过后台服务器根据售货机上传的售卖情况以及初始库存量来判断,但是在售货机无法通过第一通信模块和后台服务器联系的情况下,后台服务器无法判断售货机的库存情况。此时,由商品感应模块来判断,当商品感应模块感应到收纳库2中出现商品售空的情况时,第一控制单元可自动向线路规划模块发出指令自动规划返回补货点的路线,使得售货机能够自动返回补货点进行补货。Similarly, under normal circumstances, the inventory status of the vending machine is judged by the background server according to the sales situation uploaded by the vending machine and the initial inventory quantity, but in the case that the vending machine cannot be contacted by the first communication module and the background server, the background server cannot Determine the inventory of the vending machine. At this time, it is judged by the commodity sensing module that when the commodity sensing module senses that the merchandise is sold out in the storage 2, the first control unit can automatically issue an instruction to the route planning module to automatically plan the route to return to the replenishment point, so that The vending machine can automatically return to the replenishment point for replenishment.
线路规划模块的功能即采用现有的类似于现有手机地图导航软件的自动路线规划功能,即能够以当前位置或其他指定位置为起点另一目的地位置为终点从而规划出最优的前进路线。The function of the line planning module is to use the existing automatic route planning function similar to the existing mobile map navigation software, that is, to plan the optimal forward route with the current location or other specified location as the starting point and the other destination location as the end point. .
在本实施例中,所述监控模块包括报警器7、震动传感器、电子陀螺仪以及防盗摄像头15,所述报警器7、震动传感器、电子陀螺仪以及防盗摄像头15均与所述第一控制单元电性相连;In this embodiment, the monitoring module includes an alarm 7, a vibration sensor, an electronic gyroscope, and an anti-theft camera 15, and the alarm 7, the vibration sensor, the electronic gyroscope, and the anti-theft camera 15 are all connected to the first control unit. Electrically connected;
所述报警器7设置在机身1外部,用以发出警报;The alarm 7 is disposed outside the body 1 for issuing an alarm;
所述震动传感器设置在机身1内部,用以检测机身1是否发生震动并将实时震动信息传递至第一控制单元,当机身1震动大于预设值时,第一控制单元控制所述报警器7发出警报;The vibration sensor is disposed inside the body 1 to detect whether the body 1 vibrates and transmits real-time vibration information to the first control unit. When the vibration of the body 1 is greater than a preset value, the first control unit controls the The alarm 7 issues an alarm;
所述电子陀螺仪设置在机身1内部,用以检测售货机机身1的姿态并将实时姿态信息传递至第一控制单元,当机身1姿态异常时,第一控制单元控制所述警报器发出警报;The electronic gyroscope is disposed inside the body 1 for detecting the posture of the vending machine body 1 and transmitting real-time posture information to the first control unit. When the posture of the body 1 is abnormal, the first control unit controls the alarm. Alarm is issued;
所述防盗摄像头15至少包括4台,环设在机身1外部,用以实时获取售货机四周的影像数据,并将影像数据实时传输至第一控制单元。The anti-theft camera 15 includes at least four sets, and the ring is disposed outside the body 1 for real-time acquiring image data around the vending machine, and transmitting the image data to the first control unit in real time.
电子陀螺仪是为了保证售货机始终处于正常的姿态,防止由于人为的推动或环境因素的影响而出现倾倒的状况,同时也是对震动传感器数据的一种补充。The electronic gyroscope is to ensure that the vending machine is always in a normal posture, preventing dumping due to human influence or environmental factors, and is also a supplement to the vibration sensor data.
在本实施例中,所述售货机还包括与所述第一控制单元相连的取证摄像头13,所述取证摄像头13设置在机身1外部,其拍摄角度为正对支付装置;当交易发生时第一控制单元开启取证摄像头13开始录制交易过程,直到交易结束时第一控制单元关闭所述取证摄像头13。In this embodiment, the vending machine further includes a forensic camera 13 connected to the first control unit, the forensic camera 13 is disposed outside the body 1, and the shooting angle is directly facing the payment device; when the transaction occurs The first control unit turns on the forensic camera 13 to start the recording transaction process until the first control unit closes the forensic camera 13 at the end of the transaction.
在本实施例中,所述售货机还包括追踪叫卖系统,所述追踪叫卖系统包括:In this embodiment, the vending machine further includes a tracking and selling system, and the tracking and selling system includes:
捕捉摄像头10,所述捕捉摄像头10设置在机身1外部,用以捕捉过往行人的图像,并将图像信息实时传输至后台服务器,后台服务器根据捕捉摄像头10传回的图像信息判定图像中是否有售卖对象,所述售卖对象为行人;The camera 10 is captured, and the capture camera 10 is disposed outside the body 1 for capturing images of passing pedestrians and transmitting the image information to the background server in real time. The background server determines whether there is any image in the image according to the image information returned by the capture camera 10. The object of sale, the object of sale is a pedestrian;
追踪雷达11,与所述第一控制单元相连,用以锁定并跟踪售卖对象,当后台服务器判定捕捉摄像头10传回的图像中存在售卖对象时通过第一控制单元启动追踪雷达11,锁定售卖对象,并跟踪售卖对象的实时位置;The tracking radar 11 is connected to the first control unit for locking and tracking the selling object. When the background server determines that there is a selling object in the image returned by the capturing camera 10, the tracking radar 11 is activated by the first control unit to lock the selling object. And tracking the real-time location of the object being sold;
叫卖喇叭12,与第一控制单元连接,当追踪雷达11锁定并跟踪售卖对象后第一控制单元控制所述叫卖喇叭12开启播放商品售卖信息;The selling horn 12 is connected to the first control unit, and after the tracking radar 11 locks and tracks the selling object, the first control unit controls the selling horn 12 to start playing the commodity selling information;
所述第一控制单元根据追踪雷达11传回的售卖对象的实时位置控制移动装置4向目标行人移动并跟随,若跟随预设的时间值后还没有发生交易,则第一控制单元控制售货机停止追踪售卖。The first control unit controls the mobile device 4 to move and follow the target pedestrian according to the real-time position of the sales object returned by the tracking radar 11. If the transaction does not occur after following the preset time value, the first control unit controls the vending machine. Stop tracking sales.
在本实施例中,所述售卖机还包括身高识别系统,所述身高识别系统包括多个设置在机身1外部并沿竖直方向等距离间隔排列分布的光线感应器14组成,各光线感应器14均与第一控制单元连接;In this embodiment, the vending machine further includes a height recognition system, and the height recognition system includes a plurality of light sensors 14 disposed outside the body 1 and arranged at equal intervals in a vertical direction, each light sensor The devices 14 are all connected to the first control unit;
所述第一控制单元根据各光线感应器14被遮光的情况并结合各光线感应器14相应的设置高度进而计算出顾客的身高,同时将顾客的身高信息通过第一通信模块传递至后台服务器,后台服务器判断顾客的身高是否小于预设值,若小于预设值,发送指令给售货机,命其禁止向该顾客销售烟酒类产品,具体为:当该顾客选择烟、酒类产品时,售货机无响应或者通过语音提示:该商品不适合未成年。The first control unit calculates the height of the customer according to the situation that each light sensor 14 is shielded from light and combines the corresponding set heights of the light sensors 14, and transmits the height information of the customer to the background server through the first communication module. The background server determines whether the height of the customer is less than a preset value, and if less than the preset value, sends an instruction to the vending machine, prohibiting the sale of the tobacco and alcohol product to the customer, specifically: when the customer selects the tobacco or alcohol product, The vending machine is unresponsive or voice prompts: the item is not suitable for underage.
较佳地,在本实施例中,所述售货机还包括语音智能交互系统,语音智能交互系统包括:麦克风8、语音识别模块、智能应答模块、语音合成模块以及功放器9;Preferably, in the embodiment, the vending machine further comprises a voice intelligent interaction system, the voice intelligent interaction system comprises: a microphone 8, a voice recognition module, an intelligent answering module, a voice synthesis module and a power amplifier 9;
麦克风8,与语音识别模块电连接并设置于机身1外部,用于采集用户所发出的声音数据并将声音数据传递至语音识别模块;The microphone 8 is electrically connected to the voice recognition module and disposed outside the body 1 for collecting sound data sent by the user and transmitting the sound data to the voice recognition module;
语音识别模块,与第一控制单元连接并设置于机身1内部,用于将麦克风8输入的声音数据转化成文字数据并将文字数据传递至第一控制单元;a voice recognition module, connected to the first control unit and disposed inside the body 1, for converting sound data input by the microphone 8 into text data and transmitting the text data to the first control unit;
智能应答模块,与第一控制单元连接并设置于机身1内部,根据语音识别模块和触摸显示屏5输入的数据信息进行应答并生成应答信息数据并将数据传递至语音合成模块;The intelligent response module is connected to the first control unit and disposed inside the body 1, and responds according to the data information input by the voice recognition module and the touch display screen 5 and generates response information data and transmits the data to the voice synthesis module;
语音合成模块,与智能应答模块连接并设置于机身1内部,用于将智能应答模块中的应答信息数据转化为声音数据;a voice synthesizing module is connected to the smart answering module and disposed inside the body 1 for converting the response information data in the intelligent answering module into sound data;
所述功放器9,与语音合成模块连接并设置于机身1外部,用于将语音合成模块所生成的声音数据播放出来。The power amplifier 9 is connected to the voice synthesis module and disposed outside the body 1 for playing the sound data generated by the voice synthesis module.
通过引入语音系统,使得用户在购物时具有一个全新的体验,不仅能通过触摸显示屏5进行交易操作,还能够通过语音交互直接进行交易,更为贴近人与人之间的交易方式,大大提高了购物的体验。By introducing a voice system, the user has a brand new experience in shopping, not only can perform transaction operations by touching the display screen 5, but also can directly conduct transactions through voice interaction, which is closer to the transaction mode between people, and greatly improved. The shopping experience.
较佳的,在本实施例中,所述售货机还包括客户身份识别模块;Preferably, in this embodiment, the vending machine further includes a customer identification module;
所述客户身份识别模块与第一控制单元连接,用于识别用户的身份信息。The customer identity module is coupled to the first control unit for identifying identity information of the user.
优选的,在本实施例中,所述客户身份识别模块为人脸识别模块、指纹识别模块和声纹识别模块中的一种或任意组合。Preferably, in this embodiment, the customer identity recognition module is one or any combination of a face recognition module, a fingerprint recognition module, and a voiceprint recognition module.
通过客户身份的识别,可省去中间支付验证环节的麻烦,使得支付更加快捷,同时还能够记入特定用户的购买喜好方便其下次购物。Through the identification of the customer identity, the trouble of the intermediate payment verification link can be omitted, the payment can be made faster, and the purchase preference of the specific user can be recorded to facilitate the next purchase.
以上所述仅为本发明的较佳实施例,凡依本发明申请专利范围所做的均等变化与修饰,皆应属本发明的涵盖范围。The above are only the preferred embodiments of the present invention, and all changes and modifications made to the scope of the present invention should fall within the scope of the present invention.

Claims (8)

  1. 一种售货机自动售卖方法,其特征在于:包括若干个售货机与后台服务器,具体包括以下步骤:A vending machine automatic selling method, comprising: a plurality of vending machines and a background server, comprising the following steps:
    步骤S1:所述后台服务器给售货机下发销售指令,所述销售指令包括销售地点以及行走路线;Step S1: The background server sends a sales instruction to the vending machine, where the sales instruction includes a sales place and a walking route;
    步骤S2:售货机根据后台服务器下发的销售指令按照规定的行走路线到达指定销售地点,开始售货;Step S2: The vending machine arrives at the designated sales place according to the prescribed walking route according to the sales instruction issued by the background server, and starts to sell the goods;
    步骤S3:售货机实时向后台服务器上传销售情况,所述销售情况包括销售的物品以及数量;Step S3: The vending machine uploads the sales situation to the background server in real time, and the sales situation includes the items sold and the quantity;
    步骤S4:后台服务器根据售货机的原始存货量以及实时上传的销售情况监测售货机的库存情况;Step S4: The background server monitors the inventory status of the vending machine according to the original inventory quantity of the vending machine and the sales situation uploaded in real time;
    步骤S5:当售货机的库存不够时,后台服务器向售货机发送补货指令,所述补货指令包括返程路线以及补货点;Step S5: when the inventory of the vending machine is insufficient, the background server sends a replenishment instruction to the vending machine, where the replenishment instruction includes a return route and a replenishment point;
    步骤S6:售货机根据后台服务器下发的补货指令按照规定的返程路线到达指定的补货点进行补货操作;Step S6: the vending machine arrives at the designated replenishment point according to the replenishing instruction issued by the background server to perform the replenishing operation according to the specified return route;
    步骤S7:售货机补货完成后,返回步骤S1。Step S7: After the vending machine replenishes the goods, the process returns to step S1.
  2. 根据权利要求1所述的一种售货机自动售卖方法,其特征在于:当某售货机的行走路线或返程路线大于预设值时,后台服务器派遣运输工具接送该售货机:后台服务器向被派遣的运输工具发送接机地点以及该售货机的身份信息,同时向该售货机发送接机地点以及前往接机地点的路线,在接机地点运输工具先根据后台服务器发送来的该售货机的身份信息对该售货机进行身份识别,识别通过后,接送该售货机。The vending machine automatic selling method according to claim 1, wherein when the walking route or the return route of a vending machine is greater than a preset value, the background server dispatches the transportation vehicle to pick up the vending machine: the background server is dispatched The transportation vehicle sends the pick-up location and the identity information of the vending machine, and sends the pick-up location to the vending machine and the route to the pick-up location. At the pick-up location, the transporter first transmits the identity of the vending machine according to the back-end server. The information is identified by the vending machine, and after the identification is passed, the vending machine is picked up.
  3. 根据权利要求1所述的一种售货机自动售卖方法,其特征在于:工作人员随身配置有移动智能终端,所述移动智能终端实时与后台服务器通信相连,当某售货机出现故障需要人工查看或维修时,后台服务器根据各移动智能终端的位置信息以及该售货机的位置信息,选择离该售货机最近的移动智能终端,向其发送该售货机的位置信息以及需要查看的内容信息,并派遣手持该移动智能终端的工作人员前去查看,工作人员抵达该售货机所在位置时,先采用移动智能终端对该售货机进行身份识别,识别通过后,按照需要查看的内容信息对其进行查看。A vending machine vending method according to claim 1, wherein the worker is provided with a mobile intelligent terminal, and the mobile intelligent terminal is connected to the background server in real time, and when a vending machine fails, manual viewing or During maintenance, the background server selects the mobile intelligent terminal closest to the vending machine according to the location information of each mobile intelligent terminal and the location information of the vending machine, and sends the location information of the vending machine and the content information to be viewed, and dispatches the same. The staff holding the mobile intelligent terminal goes to check, and when the staff arrives at the location of the vending machine, the mobile intelligent machine is first used to identify the vending machine, and after the identification is passed, the content information viewed according to the need is viewed.
  4. 根据权利要求1所述的一种售货机自动售卖方法,其特征在于:所述销售地点、行走路线或返程路线上设置有若干个充电桩,用以给售货机进行临时充电:当某售货机的电量低于预设值时向后台服务器发送充电请求以及自己的位置信息,后台服务器根据该售货机的位置信息以及各个充电桩的位置信息,选择距离该售货机当前位置最近的充电桩,向其发送该售货机的身份信息,同时向该售货机发送该充电桩的位置信息以及充电行走路线,该售货机根据后台服务器发送来的充电行走路线前往该充电桩所在位置,该充电桩在给该售货机充电之前先根据后台服务器发送来的该售货机的身份信息对该售货机进行身份识别,识别通过后,对该售货机充电。The vending machine automatic selling method according to claim 1, characterized in that: the sales place, the walking route or the return route is provided with a plurality of charging piles for temporarily charging the vending machine: when a vending machine When the power is lower than the preset value, the charging request and the location information are sent to the background server, and the background server selects the charging pile closest to the current location of the vending machine according to the location information of the vending machine and the location information of each charging pile. Sending the identity information of the vending machine, and simultaneously sending the location information of the charging post and the charging walking route to the vending machine, the vending machine goes to the location of the charging pile according to the charging walking route sent by the background server, and the charging pile is given Before the vending machine is charged, the vending machine is identified according to the identity information of the vending machine sent by the background server, and after the identification is passed, the vending machine is charged.
  5. 根据权利要求1所述的一种售货机自动售卖方法,其特征在于:各个售货机上均设置有监控模块,用以监控售货机的状态,若状态异常,售货机向后台服务器发送报警信息;A vending machine vending method according to claim 1, wherein each vending machine is provided with a monitoring module for monitoring the state of the vending machine, and if the state is abnormal, the vending machine sends an alarm message to the background server;
    其中,所述监控模块包括震动传感器、电子陀螺仪以及防盗摄像头;所述震动传感器用以检测售货机机身是否发生震动,所述电子陀螺仪用以检测售货机机身是否发生倾斜,所述防盗摄像头用以采集售货机周围的影像数据。The monitoring module includes a vibration sensor, an electronic gyroscope, and an anti-theft camera; the vibration sensor is configured to detect whether the vending machine body is vibrating, and the electronic gyroscope is configured to detect whether the vending machine body is tilted, The anti-theft camera is used to collect image data around the vending machine.
  6. 根据权利要求1所述的一种售货机自动售卖方法,其特征在于:所述售货机在进行交易时录制交易过程,并将录制的交易过程上传至后台服务器进行存储备案。The vending machine vending method according to claim 1, wherein the vending machine records the transaction process when the transaction is performed, and uploads the recorded transaction process to the background server for storage and filing.
  7. 根据权利要求1所述的一种售货机自动售卖方法,其特征在于:还包括追踪叫卖模式,所述追踪叫卖模式由后台服务器远程控制开启;所述追踪叫卖模式为:The vending machine vending method according to claim 1, further comprising: tracking a selling mode, wherein the tracking and selling mode is opened by a background server remote control; and the tracking and selling mode is:
    该售货机将机身周围的影像数据传输至后台服务器,后台服务器判断影像数据中是否存在行人,若有,后台服务器将该行人锁定为售卖对象,并向该售货机发送指令,令其跟随该行人移动并播放语音叫卖信息;The vending machine transmits the image data around the body to the background server, and the background server determines whether there is a pedestrian in the image data, and if so, the background server locks the pedestrian as a sale object, and sends an instruction to the vending machine to follow the Pedestrians move and play voice hawking information;
    其中,所述售货机采用摄像头拍摄机身周围的影像数据,采用追踪雷达锁定并跟踪行人的位置信息。Wherein, the vending machine uses a camera to capture image data around the body, and uses a tracking radar to lock and track the position information of the pedestrian.
  8. 根据权利要求1所述的一种售货机自动售卖方法,其特征在于:所述售货机在售卖物品时判断买家的身高信息,若买家的身高低于预设值,则拒绝向其售卖烟、酒类产品;The vending machine automatic selling method according to claim 1, wherein the vending machine determines the height information of the buyer when the article is sold, and refuses to sell the buyer if the height of the buyer is lower than a preset value. Tobacco and alcoholic products;
    其中,售货机的外部沿竖直方向等距离间隔排列分布有光线传感器,售货机根据各光线感应器被遮光的情况并结合各光线感应器相应的设置高度进而计算出顾客的身高。Wherein, the exterior of the vending machine is arranged with equidistantly spaced light sensors arranged in the vertical direction, and the vending machine calculates the height of the customer according to the situation that the light sensors are shielded from light and combined with the corresponding heights of the respective light sensors.
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