WO2021210635A1

WO2021210635A1 - Information processing device, information processing method of information processing device, and program

Info

Publication number: WO2021210635A1
Application number: PCT/JP2021/015544
Authority: WO
Inventors: 優中西
Original assignee: ヤマト運輸株式会社
Priority date: 2020-04-17
Filing date: 2021-04-15
Publication date: 2021-10-21
Also published as: TW202143132A; JPWO2021210635A1

Abstract

An information processing device having: a storage unit for storing the commodity information and position information of a plurality of stores; a reception unit for receiving information about the commodity purchased by a purchaser and the delivery address of the commodity; and a determination unit for referring to the commodity information and position information of the plurality of stores and determining one or a plurality of stores among the plurality of stores, in which the commodity to be purchased exists and which are close to the delivery address of the commodity as a shipping location or a candidate for the shipping location.

Description

Information processing equipment, information processing methods and programs for information processing equipment

The present invention relates to an information processing device, an information processing method and a program of the information processing device.

Patent Document 1 describes a server system that communicates with a client system via a communication network and processes physical distribution information. The server system includes a communication unit that communicates with a communication network, an information storage unit, and a control unit that performs information processing including communication by using the communication unit and the storage unit. The storage unit corresponds to the delivery destination information including the delivery location for the customer who purchases the product, the seller information including the warehouse location for the seller of the product, each warehouse, the items in stock, and the sellable quantity. Stores the attached inventory information, transfer record information and sales information related to product transactions.

Japanese Unexamined Patent Publication No. 2006-176231

In e-commerce, the purchaser purchases the product from the e-commerce business operator via a network such as the Internet. The e-commerce company requests the delivery company to deliver the goods from the warehouse to the purchaser's address.

However, due to the small number of warehouses, it is often far from the warehouse to the purchaser's address. For example, in the case of a drinking water e-commerce company, the average trunk line delivery distance is 270 km, and the average delivery time is 2 to 3 days.

An object of the present invention is to make it possible to shorten the delivery distance and the delivery time of the purchased product.

The information processing device of the present invention includes a storage unit that stores product information and location information of a plurality of stores, a receiving unit that receives information on a product purchased by a purchaser and a delivery destination of the product, and products of the plurality of stores. With reference to the information and location information, among the plurality of stores, a determination unit that determines one or more stores in which the product to be purchased exists and is close to the delivery destination of the product as a shipping place or a shipping place candidate. Have.

According to the present invention, the delivery distance and the number of delivery days of the purchased product can be shortened.

1 (A) to 1 (C) are diagrams showing a configuration example of an information processing system. FIG. 2 is a diagram showing a purchaser terminal, a delivery destination of a product, and a plurality of stores. FIG. 3 is a flowchart showing an information processing method of the information processing apparatus.

FIG. 1A is a block diagram showing a configuration example of the information processing system 100 according to the embodiment of the present invention. The information processing system 100 includes an information processing device 101, a purchaser terminal 102, a plurality of store terminals 103, a delivery company terminal 104, and a network 105. The information processing device 101, the purchaser terminal 102, the plurality of store terminals 103, and the delivery company terminal 104 are connected to the network 105.

FIG. 2 is a diagram showing a purchaser terminal 102, a product delivery destination 201, and a plurality of stores 202. The store 202 is a store nationwide, for example, a retail store that sells products.

In e-commerce, the purchaser purchases the product from the e-commerce business operator via the network 105 such as the Internet. The purchaser can specify the delivery destination 201 of the product. The delivery address 201 of the product may be a place other than the address of the purchaser. The e-commerce company requests the delivery company to deliver the goods from the store 202 to the delivery destination 201 of the goods, not from the warehouse. As the store 202 at the shipping location, the store 202 close to the delivery destination 201 of the product is selected.

There are few warehouses of e-commerce companies, and the average distance from the warehouse to the delivery destination 201 of the product is long. In comparison, the number of stores 202 is large, and the average distance from the store 202 to the delivery destination 201 of the product is short. As a result, the delivery distance and delivery time of the purchased product can be shortened, and the delivery cost can be reduced. For example, as for the number of delivery days, same-day delivery is possible. The delivery distance can be reduced by several hundred kilometers per piece. As a result, the carbon dioxide emitted by the delivery vehicle can be reduced and environmental protection can be realized.

The information processing device 101 is a server device and is a computer used by an e-commerce company. The purchaser terminal 102 is a smartphone, tablet terminal or personal computer used by the purchaser. The plurality of store terminals 103 are computers used in the plurality of stores 202, respectively. The delivery company terminal 104 is a computer used by the delivery company.

FIG. 1B is a block diagram showing a hardware configuration example of the information processing device 101 of FIG. 1A. Hereinafter, an example of the hardware configuration of the information processing device 101 will be described, but the purchaser terminal 102, the store terminal 103, and the delivery company terminal 104 also have the same hardware configuration as the information processing device 101.

The information processing device 101 communicates with a CPU (central processing unit) 111, a ROM (read-only memory) 112, a RAM (random access memory) 113, a hard disk device 114, an operation input unit 115, and a display unit 116. It has an interface 117 and a bus 118.

A CPU 111, a ROM 112, a RAM 113, a hard disk device 114, an operation input unit 115, a display unit 116, and a communication interface 117 are connected to the bus 118. The CPU 111 processes or calculates data and controls the components connected via the bus 118. The ROM 112 stores a program executed by the CPU 111. The CPU 111 is started by executing the program of the ROM 112. The program is stored in the hard disk device 114. The CPU 111 expands the program of the hard disk device 114 into the RAM 113 and executes the program of the RAM 113 to process the flowchart of FIG. 3 described later.

The RAM 113 functions as a work memory for temporarily storing data and a main memory for storing programs. The hard disk device 114 is a non-volatile storage unit whose stored contents are not erased even when the power is turned off, and stores programs, store 202 information, product purchase information, and the like. The communication interface 117 is an interface for connecting to the network 105 of FIG. 1 (A). The operation input unit 115 is a keyboard, a mouse, or the like in a personal computer, and a touch panel in a tablet terminal or a smartphone, and can perform various selections, inputs, and the like. The display unit 116 is, for example, a liquid crystal display and displays data and information.

This embodiment can be realized by executing a program on a computer. Further, a computer-readable recording medium on which the above program is recorded and a computer program such as the above program can also be applied as an embodiment of the present invention. As the recording medium, for example, a flexible disk, a hard disk, an optical disk, a magneto-optical disk, a CD-ROM, a magnetic tape, a non-volatile memory card, a ROM, or the like can be used.

FIG. 1 (C) is a block diagram showing a functional configuration example of the information processing device 101 of FIG. 1 (A). The information processing device 101 has a control unit 121 and a storage unit 122. The control unit 121 is a functional block that functions when the CPU 111 of FIG. 1B executes a program. The control unit 121 includes a registration unit 131, an update unit 132, a transmission unit 133, a reception unit 134, a determination unit 135, and an instruction unit 136. The storage unit 122 corresponds to the hard disk device 114 of FIG. 1B, and stores a plurality of store information 141 corresponding to the plurality of stores 202 and purchase information 142 purchased by the purchaser. Details of these will be described with reference to FIG.

FIG. 3 is a flowchart showing an information processing method of the information processing device 101. In step S301, each of the plurality of store terminals 103 transmits the store information 141 of the plurality of stores 202 to the information processing device 101. The registration unit 131 of the information processing device 101 registers the store information 141 of the plurality of stores 202 in the storage unit 122. The store information 141 includes product information (including inventory information) and location information (address) of a plurality of stores.

In step S302, when the inventory of the products in the store 202 increases due to the delivery of the products or the inventory of the products in the store 202 decreases due to the sale of the products, the product information of the plurality of stores 202 ( Store information 141 including inventory information) is transmitted to the information processing apparatus 101. The update unit 132 of the information processing device 101 receives the store information 141 including the product information (including inventory information) for each store 202, and stores the product information (inventory information) of the plurality of stores 202 stored in the storage unit 122. Store information 141 including) is updated.

Registration and update of store information 141 requires cooperation between the e-commerce company and store 202. For example, an e-commerce business operator can receive the products of the e-commerce business operator on the shelves of the store 202. In addition, the e-commerce business operator or the delivery company can provide the store 202 with an inventory management system for goods and a registration system. In addition, the e-commerce company cooperates with the wholesaler of goods or the POS cash register (POS cash register), and the information processing device 101 receives the store information 141 from the terminal of the wholesaler or the POS cash register and updates the store information 141. You may.

For example, a clerk at a store 202 can input product inventory information through a store terminal 103. The store terminal 103 can input product inventory information using an electronic inventory management system through a website or the like provided by an e-commerce company or a delivery company. Further, the store terminal 103 can input the inventory information of the product by using the cash register system using the electronic device or the like provided by the e-commerce business operator or the delivery company.

Further, the information processing device 101 may receive the inventory information of the product input by the clerk of the store 202 from a third party. For example, the e-commerce business operator may use the member information of the delivery company and cooperate with the post-registration company or the like, and the information processing apparatus 101 may receive the inventory information of the product from the terminal of the post-registration company. Further, the e-commerce business operator may use the member information of the delivery company, cooperate with the inventory management system company of another company, and receive the inventory information of the product from the inventory management system of the inventory management system company of the other company.

The store clerk at the store 202 does not necessarily have to input the inventory information of the product. The e-commerce business operator can cooperate with the wholesaler who is the supplier of the store 202. The e-commerce business operator can acquire the information of the delivery note to the store 202 from the wholesaler and input the inventory information of the product on behalf of the information processing device 101. Further, the delivery company may use the delivery company terminal 104 to perform the delivery work and the inventory work that occur in the store 202, and the delivery company terminal 104 may transmit the inventory information of the product to the information processing device 101. Further, in the store 202, an electronic tag may be attached to the product, the inventory of the product may be managed by a camera or the like, and the store terminal 103 may transmit the inventory information of the product to the information processing device 101.

In step S303, the purchaser terminal 102 accesses the e-commerce site of the e-commerce company in response to the purchaser's operation input. Then, the transmission unit 133 of the information processing device 101 transmits the information on the product purchase screen of the e-commerce site to the purchaser terminal 102. The product purchase screen is a screen for inputting information on the product to be purchased, the quantity, and the delivery address of the product to be purchased. The purchaser terminal 102 receives the information on the product purchase screen and displays the product purchase screen.

In step S304, the purchaser terminal 102 inputs the product to be purchased, the quantity, and the delivery destination of the product to be purchased in response to the operation input of the purchaser, and processes information on the product to be purchased, the quantity, and the delivery destination of the product to be purchased. It is transmitted to the device 101. The receiving unit 134 of the information processing device 101 receives information on the purchased product, the quantity, and the delivery destination of the purchased product in response to the information on the product purchase screen, and records the received information as purchase information 142 in the storage unit 122. The information on the delivery destination of the product is the information on the delivery destination 201 of the product.

In step S305, the determination unit 135 of the information processing device 101 refers to the plurality of store information 141 stored in the storage unit 122, and among the plurality of stores 202, the product to be purchased exists and the delivery destination of the product. A plurality of stores close to 201 are determined as shipping location candidates. The store information 141 includes product information (including inventory information) and location information of a plurality of stores 202. The determination unit 135 ships a plurality of stores 202 having a number equal to or less than the threshold value in order from the one with the shortest distance between the delivery destination 201 of the product and the position of the store 202 among the plurality of stores 202 according to the position information of the store 202. Determine as a place candidate. When the e-commerce business operator is a drinking water e-commerce business operator, the product is, for example, a product such as natural water. The determination unit 135 can search the store 202 in which the product is in stock by using the JAN code of the product.

In step S306, the determination unit 135 of the information processing device 101 transmits information on the selection screen for selecting one store 202 from the plurality of stores 202 of the shipping location candidates to the purchaser terminal 102. The purchaser terminal 102 receives the information on the selection screen and displays the selection screen. The selection screen has an area for displaying the names of the plurality of stores 202 of the shipping location candidates, and an area for displaying a map including the product delivery destination 201 and the plurality of stores 202 of the shipping location candidates. The purchaser terminal 102 selects one store 202 from a plurality of store candidates 202 as shipping location candidates in response to the purchaser's operation input, and transmits the information of the selected one store 202 to the information processing device 101. .. The determination unit 135 of the information processing device 101 receives the information of one store 202 selected from the plurality of store 202 candidates for the shipping location, determines the selected one store 202 as the shipping location, and determines the information processing device 101. The shipping location is recorded in the storage unit 122 as purchase information 142.

In addition, the determination unit 135 may determine the optimum one store 202 close to the delivery destination 201 of the product as the shipping place from the plurality of stores 202 of the above shipping place candidates according to the plurality of store information 141. ..

Then, the determination unit 135 transmits the information of the store 202 of the determined shipping location and the estimated delivery date to the purchaser terminal 102. Then, the purchaser terminal 102 displays the received information on the store 202 at the shipping location and the scheduled delivery date, and transmits the information on the purchase decision instruction to the information processing device 101 in response to the purchaser's operation input. ..

In step S307, when the instruction unit 136 of the information processing device 101 receives the information of the purchase decision instruction, the delivery company issues a delivery instruction from one store 202 of the shipping location determined by the decision unit 135 to the delivery destination 201 of the product. Send to terminal 104. The delivery company terminal 104 receives a delivery instruction from one store 202 at the shipping location to the delivery destination 201 of the product. Then, the delivery company delivers the specified quantity of purchased products from one store 202 at the shipping location to the product delivery destination 201.

Note that the instruction unit 136 does not have to send a delivery instruction. The instruction unit 136 may instruct delivery from one store 202 of the shipping location determined by the determination unit 135 to the delivery destination 201 of the product, and the e-commerce business operator may instruct the delivery company to deliver the product accordingly.

As described above, the delivery company delivers the product from the store 202, which is close to the delivery destination 201 of the product, to the delivery destination 201 of the product, not from the warehouse. The store 202 at the shipping location is closer to the delivery destination 201 of the product than the warehouse. As a result, the delivery distance and the number of delivery days of the product can be shortened, and the delivery cost can be reduced. In particular, the delivery distance and delivery time of daily necessities can be shortened.

Next, the effect of the information processing method of the information processing system 100 will be described. Buyers can receive goods purchased through e-commerce faster and purchase at lower shipping rates.

Since the e-commerce company can deliver the e-commerce products in a short period of time, it is possible to improve the sales of the products.

The store 202 can sell the products of the store 202 by e-commerce, and the products of the e-commerce business operator can be arranged on the shelves of the store 202 to enhance the inventory of the products.

For delivery companies, the distance to deliver goods will be shorter, and the capacity of e-commerce will be improved.

The e-commerce industry as a whole will develop as a lean and healthy e-commerce market by realizing more efficient product delivery.

Note that all of the above embodiments are merely specific examples for carrying out the present invention, and the technical scope of the present invention should not be construed in a limited manner by these. That is, the present invention can be implemented in various forms without departing from the technical idea or its main features.

The delivery distance and delivery time of the purchased product can be shortened.

Claims

A storage unit that stores product information and location information of multiple stores,
A receiver that receives information on the product purchased by the purchaser and the delivery address of the product, and
With reference to the product information and location information of the plurality of stores, one or more stores in which the product to be purchased exists and is close to the delivery destination of the product are set as the shipping location or the shipping location candidate among the plurality of stores. An information processing device having a determination unit for determining.
The determination unit determines a plurality of stores close to the delivery destination of the product as shipping location candidates, transmits screen information for selecting one store from the plurality of shipping location candidate stores, and sends the shipping. The information processing device according to claim 1, wherein information on one store selected from a plurality of store candidates is received, and the selected one store is determined as a shipping place.
The information processing device according to claim 2, wherein the screen has an area for displaying the names of a plurality of stores of the shipping location candidates.
The information processing device according to claim 2 or 3, wherein the screen has an area for displaying a map including a delivery destination of the product and a plurality of stores of the shipping location candidate.
The information processing device according to claim 1, wherein the determination unit determines one store close to the delivery destination of the product as the shipping location.
The information processing device according to any one of claims 1 to 5, further comprising an update unit that updates product information including inventory information of a plurality of stores stored in the storage unit.
The sixth aspect of claim 6, wherein the updating unit receives product information including inventory information for each store and updates product information including inventory information of a plurality of stores stored in the storage unit. Information processing device.
It also has a transmitter that sends screen information for entering the product to purchase and the delivery address of the product to purchase.
The one according to any one of claims 1 to 7, wherein the receiving unit receives information on the product to be purchased and the delivery destination of the product in response to the information on the screen transmitted by the transmitting unit. Information processing device.
The information processing apparatus according to any one of claims 2 to 5, further comprising an instruction unit for instructing delivery of the product from one store in the shipping location determined by the determination unit to the delivery destination of the product. ..
The information processing device according to claim 9, wherein the instruction unit transmits a delivery instruction from one store in the shipping location determined by the determination unit to the delivery destination of the product.
The information processing device according to any one of claims 1 to 10, wherein the store is a retail store.
The information processing device
An update unit that receives product information including inventory information for each store and updates product information including inventory information of a plurality of stores stored in the storage unit.
It also has a transmitter that sends screen information for entering the product to be purchased and the delivery address of the product to be purchased.
The receiving unit receives information on the product to be purchased and the delivery destination of the product in response to the information on the screen transmitted by the transmitting unit.
The determination unit determines a plurality of stores close to the delivery destination of the product as shipping location candidates, transmits screen information for selecting one store from the plurality of shipping location candidate stores, and sends the shipment. Receives information on one store selected from a plurality of store candidates, determines the selected one store as the shipping location, and determines the shipping location.
The screen has an area for displaying the names of a plurality of stores of the shipping location candidate, and an area for displaying a map including the delivery destination of the product and the plurality of stores of the shipping location candidate.
The store is a retail store
The information processing device instructs delivery from one store in the shipping location determined by the determination unit to the delivery destination of the product, and from one store in the shipping location determined by the determination unit to the delivery destination of the product. The information processing apparatus according to claim 1, further comprising an instruction unit for transmitting the delivery instruction of the above.
A registration step to register product information and location information of multiple stores in the storage unit,
A receiving step for receiving information on the product purchased by the purchaser and the delivery address of the product, and
With reference to the product information and location information of the plurality of stores, one or more stores in which the product to be purchased exists and is close to the delivery destination of the product are set as the shipping location or the shipping location candidate among the plurality of stores. An information processing method of an information processing apparatus, which comprises a determination step for determining.
A registration step to register product information and location information of multiple stores in the storage unit,
A receiving step for receiving information on the product purchased by the purchaser and the delivery address of the product, and
With reference to the product information and location information of the plurality of stores, one or more stores in which the product to be purchased exists and is close to the delivery destination of the product are set as the shipping location or the shipping location candidate among the plurality of stores. A program that lets a computer perform decision steps and decisions.