JP2007233688A - Commodity management system, commodity management device, commodity management method, and commodity management program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a commodity management system, capable of performing, with respect to an article which is not ordinarily used, storage with added value and easy and smooth consignment sales. <P>SOLUTION: This commodity management system comprises a store terminal forming commodity information showing a deposited commodity; a storage device storing the commodity information; a management device including a list information providing means providing list information containing the stored commodity information and link information for requesting return and sales of the commodity to a user terminal as requested, and a receiving means receiving a request made based on the link information; and a sales device performing sales of the commodity requested to sell according to an instruction from the management device. The commodity information includes image data obtained by photographing the commodity, and the list information providing means may provide list information including the image data. The list information providing means may include link information for requesting a predetermined added service (e.g., cleanup) in addition to the link information for requesting return or sales in the list information. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a merchandise management system, merchandise management apparatus, merchandise management method, and merchandise management program for managing custody goods received from customers as merchandise, and in particular, merchandise capable of storing and selling out products that are not always used. The present invention relates to a management system, a product management device, a product management method, and a product management program.

  Usually, even clothes that are not usually worn are stored at the owner's home. The owner has thrown away unnecessary clothing or disposed of it as a recycled product due to the limited space at home.

  Disposal as a recycled product can be done by the owner bringing it into a shop that handles recycled goods or listing it at an Internet auction. It takes time and effort. Therefore, it can be considered that the disposal of recycled products can be performed on behalf of.

  For example, Patent Document 1 describes a deposit sales method for selling deposits deposited from customers. In Patent Document 1, for example, a deposit sales method is described in which, for example, a deposit deposited by an action such as a customer putting out for cleaning is urged to be picked up when a deposit period has elapsed, and a sale request is received and sold. .

JP 2002-157447 A (paragraphs 0034-0040)

  By applying the deposit sales method described in Patent Document 1 in the business of depositing an item, the item deposited from the owner can be sold, but there are the following problems.

  First, it is impossible to accurately grasp what items the owner has left. In the deposit sales method described in Patent Document 1, an image obtained by photographing a product is stored as sale information at the time of a sale request. For this reason, for example, when a large number of items have been deposited or for a long period of time, the owner may forget what the item he / she has deposited. In such a case, for example, even if the code or name of an item is confirmed, the owner cannot accurately grasp the item and cannot input appropriate sale information (for example, a desired price).

  Secondly, since the owner does not necessarily deposit with the intention of selling from the beginning, if it is sold as it is, there is a possibility that the merchandise value is estimated at a low value and sold. For example, when only a part of a set product is deposited, or when it is deposited without cleaning such as cleaning or replacement of consumable parts.

  Therefore, the present invention provides a product management system, a product management device, a product management method, and a product management program that enable value-added storage and simple and smooth sales consignment for items that are not always used. For the purpose.

  A merchandise management system according to the present invention is a merchandise management system for managing a custody deposited from a user as a merchandise, comprising storage means for storing custody information indicating a custody deposited from a user, and a user terminal. In response to the request, list information creating means for creating list information including the custody information stored in the storage means, and link information for requesting sales of the custody indicated in the custody information, Sending means for sending the list information created by the list information creating means to the user terminal, sales request receiving means for receiving a sales request for the consigned goods indicated in the list information from the user terminal, and the sales When the request receiving unit receives the sales request, the sales information indicating the custody item for which the sales request has been made as a sales object based on the custody item information stored in the storage unit Characterized by comprising a sales information public means for publishing.

  “Publishing sales information” means providing sales information in a displayable manner in response to a request from an arbitrary terminal. For example, sales information is posted in response to a request specifying a URL or the like. This means that the screen information of the Web page is transmitted to the requesting terminal, and the terminal receiving the screen information displays the Web page on which the sales information is posted.

  The storage means stores custody information including image data obtained by photographing the custody, the list information creating means creates list information including the image data, and the sales information disclosing means includes the image data. Sales information may be disclosed.

  Further, when the purchase request receiving means receives the purchase request of the consigned item disclosed by the sales information disclosing means, and when the purchase request receiving means receives the purchase request, it is indicated in the consignment information of the consigned item for which the purchase request has been made. The user terminal may be provided with notification means for notifying that the sales are complete.

  In addition, identification information printing means for printing identification information for identifying a custody item on a tag that can be attached to the custody item, and a terminal that manages warehousing using the tag when a purchase request is received The delivery information transmitting means for transmitting the identification information of the custody for which the purchase request has been made and the information indicating the shipping destination may be provided.

  The list information creating means creates list information including link information for requesting a predetermined additional service for the consigned item, and receives an additional service request for the consigned item indicated in the list information from the user terminal. A service request receiving means; and an output means for outputting, when the additional service request receiving means receives the additional service request, the fact that the additional service request has been received and identification information for identifying a custody for which the additional service request has been received. May be provided.

  In addition, a product management system that manages a custody item received from a user as a product, a store terminal installed in a store that stores the item from the user, a management device that manages the custody item received from the user, A storage device that stores custody information indicating a custody, a sales device that sells custody deposited from a user, and a user terminal that is used by a user custody of the custody; A deposit information input means for inputting the deposit information when depositing an article from a user, and a deposit information transmission means for transmitting the deposit information input by the deposit information input means to the management device. The management device receives the custody information from the store terminal and registers the custody information registration means in the storage device, and the custody stored in the storage device in response to a request from the user terminal. Information and a list information providing means for creating list information including link information for requesting sales of the custody and sending it to the user terminal; custody indicated in the list information from the user terminal Sales request receiving means for receiving the sales request, and when the sales request receiving means receives the sales request, the sales apparatus receives the sales request based on the custody information stored in the storage device. There may be provided sales information disclosing means for disclosing sales information indicating the consignment items as sales targets.

  The product management apparatus according to the present invention is a product management apparatus for managing a custody item received from a user as a product, a storage means for storing custody information indicating the custody item received from the user, and a user In response to a request from the terminal, list information creating means for creating list information including custody information stored in the storage means and link information for requesting sales of the custody, and creating the list information Characterized in that it comprises transmission means for transmitting the list information created by the means to the user terminal, and sales request receiving means for receiving a sales request for the consigned item indicated in the list information from the user terminal. To do.

  The product management method according to the present invention is a product management method for managing a custody item received from a user as a product, the step of storing custody information indicating a custody item deposited from the user, and a user terminal In response to a request from the user, creating list information including the custody information and link information for requesting sales of the custody indicated in the custody information; and the list information for the user A step of transmitting to the terminal; a step of receiving a sales request for the consigned item indicated in the list information from the user terminal; and a reception of the sales request, the sales request is based on the consigned item information And publicizing sales information indicating the consignment item as a sales target.

  The product management program according to the present invention is a product management program for managing a custody item received from a user as a product, and custody information indicating the custody item deposited from the user is stored in a storage device. In response to a request from the user terminal for processing to register, list information including custody information stored in the storage device and link information for requesting sales of custody indicated in the custody information A process for creating, a process for transmitting the list information to the user terminal, and a process for receiving a sales request for a consignment item indicated in the list information from the user terminal are executed.

  According to the present invention, when the goods are deposited with the merchant, the information on the deposit is registered, and the information on the deposit and information for requesting a predetermined service for the deposit are always available to the deposited user. Since it is provided, it is possible to accurately recognize the item deposited by the user and easily request a predetermined service (for example, return or sale). Note that when a sales request is made, information for sale is created using the information registered at the time of deposit, so that the user is not required to input new information.

  In addition, since services such as clean-up can be accepted as an additional service, it can be used not only to provide value-added storage services, but also to use it to increase the minimum clean-up and product value at the time of sale. Smooth and effective sales are possible.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is an explanatory diagram showing a configuration example of a product management system in which the object of the present invention is applied to clothing. The merchandise management system shown in FIG. 1 includes, for example, a clothing management system 10 operated by an operator providing a cleaning service, a store system 20 installed in a cleaning store, etc., and a user terminal 31 used by a user who deposits clothing. And a user terminal 32 used by a user who purchases clothing. Each system and terminal are connected via a communication network 40 such as the Internet. In this embodiment, the merchandise management system describes the case of managing clothing as a custody, but it may manage home appliances and seasonal goods that are not always used.

  The user terminals 31 and 32 are, for example, mobile phones and personal computers. The store system 20 includes a store terminal 201 for inputting information related to the consignment items and an image input device 202. The store terminal 201 is realized by an information processing apparatus such as a personal computer that operates according to a program, for example. The image input device 202 is realized by a camera device such as a digital camera. Note that the store system 20 may be realized by a single information processing apparatus (for example, a personal computer or a mobile phone) having an image photographing function by collecting each apparatus.

  The clothing management system 10 includes a clothing management device 101 that manages custody items, a storage device 102 that stores information about custody items and their owners, and a WEB sales device 103 that operates a sales site that sells custody items. Have The clothing management apparatus 101 and the WEB sales apparatus 103 are realized by an information processing apparatus such as a personal computer. The information storage device 102 is realized by a storage device such as a database device. In this example, each device is connected via a LAN. Note that the clothing management system 10 may be realized by a single information processing apparatus (for example, a server apparatus) having a large-capacity storage device by collecting the devices.

  FIG. 2 is a block diagram illustrating a configuration example of the clothing management apparatus 101. As shown in FIG. 2, the clothing management apparatus 101 includes a member registration unit 1011, a custody information registration unit 1012, a list information presentation unit 1013, and a service reception unit 1014. The member registration unit 1011, the custody information registration unit 1012, the list information presentation unit 1013, and the service reception unit 1014 are realized by a CPU that operates according to a program provided in the clothing management apparatus 101.

  In the present embodiment, the custody information registration means 1012 provided in the clothing management apparatus 101 has information for identifying custody as custody information, information about custody, and information for identifying a custody member for each custody. Are registered in the storage device 102 in association with each other. The custody information is information including information for identifying a custody (management ID), information for identifying a member (member ID), and information about the custody, and information about the custody includes the date of deposit, This includes information for the user to grasp the custody and information presented at the time of sale. For example, image data obtained by photographing an item, name, price, size, and the like. Depending on the product, the brand name, the purchase time, the number of times of use, etc. may be included. Moreover, the information regarding the additional service mentioned later may be included.

  FIG. 3 is an explanatory diagram showing an example of custody information stored in the storage device 102. In the example shown in FIG. 3, the storage device 102 includes image information, member number (member ID), member name, product name, management ID (deposit ID), deposit date, deposit count, brand, and size as the deposit information. Information including is stored. It is also possible to manage custody information on a store basis. In such a case, an ID obtained by combining the deposit ID for each store assigned at the store and the store ID for identifying the store may be used as the deposit ID of the deposit information.

  The member ID is information assigned by the member registration unit 1011 included in the clothing management apparatus 101 when the member registration is accepted. When the user uses the system for the first time, the member registration unit 1011 assigns a member ID, and stores information on the member in the storage device 102 as member information in association with the member ID. The member information is information including information for identifying the member (member ID) and information about the member. The information about the member is information necessary for returning the consignment and paying the price when the sale is completed. Contains necessary information. For example, personal information such as name, address, telephone number, and e-mail address. Note that an account number or the like may be included as necessary.

  By searching for member information using the member ID included in the stored item information as a key, it is possible to confirm by which member the stored item indicated by the stored item information has been deposited. In addition, by searching the custody information using the member ID as a key, it is possible to confirm what kind of goods the member indicated by the member ID is currently depositing.

  The list information presenting means 1013 presents a list of stored items currently stored by the member in accordance with a request from the member. For example, the list information presenting means 1013 creates a custody list screen as shown in FIG. 4 and provides the list by transmitting the screen information. In addition, when presenting the list, the list information presenting means 1013 presents each stored item to be presented, including link information for requesting return, sales, and other additional services. Note that the link information for requesting various services presented by the list information presentation unit 1013 is link information for causing the service reception unit 1014 to transmit necessary information. FIG. 4 is an explanatory diagram showing an example of a custody list screen provided by the list information presentation unit 1013. In the example shown in FIG. 4, as a custody list screen, for each custody item that the member currently cradles, a product name, a custody date, link information for displaying image data, a return request and a sales request are displayed. Present information including link information to do.

  The service accepting unit 1014 accepts various requests for each entrusted item from the member and performs processing according to the request. For example, when a sales request is received, a process for listing on a sales site provided by the WEB sales apparatus 103 is performed as a sales process. Further, for example, when a request for return or additional service is accepted, the fact that there is a request and necessary name information are transmitted to a predetermined device or output on a slip. Further, the service receiving means 1014 registers the presence or absence of the request by including it in the custody information.

  In addition, the process for exhibiting on a sales site can also be performed by the WEB sales apparatus 103, for example. For example, even if the service reception means 1014 transfers the sales request to the WEB sales apparatus 103, and the WEB sales apparatus 103 refers to the storage item information of the requested storage product from the storage device 102, it creates the sales screen. Good. FIG. 5 is an explanatory diagram showing an example of a sales screen created by the WEB sales apparatus 103. As shown in FIG. 5, the WEB sales apparatus 103 is for making a purchase request such as “add to cart” and product information such as clothing image, product name, price, brand, size, deposit date, etc. A sales screen including link information may be created, and the sales screen may be disclosed to a sales site as a Web page.

  Further, the additional service received by the service receiving unit 1014 is, for example, cleanup according to the custody item. For clothing, cleaning may be accepted as an additional service. In addition to clothing cleaning, for example, specification of storage conditions (temperature, humidity, etc.), cleaning of oil stoves, repair of household appliances, replenishment and replacement of consumable parts (for example, ink for printer devices), skiing, etc. The maintenance of a board etc. can be considered. Depending on the business content of the operator, a part of the additional service can be handled as an essential service.

  Next, the operation of the present embodiment will be described with reference to FIGS. First, with reference to FIG. 6, the operation | movement of this Embodiment after a user deposits clothing and returns it is demonstrated. FIG. 6 is a flowchart showing an operation example of the clothing management system according to the present embodiment from deposit to return.

  First, a user who wants to deposit clothing (hereinafter referred to as user A) operates the user terminal 31 to access the member registration site of the clothing management system 10 via the communication network 40 and performs predetermined member registration. . The member registration process is a general process of assigning a member ID and registering member information, for example, after inputting information about the member on the member registration screen. For example, the clothing management apparatus 101 publishes, as a web page, a member registration screen including input items for inputting information related to the user on the member registration site of the clothing management system 10. The user terminal 31 transmits, to the clothing management apparatus 101, a member registration request that includes information on member registration and input information (information about the user) in accordance with the operation of the user A.

  The clothing management apparatus 101 receives a member registration request from the user terminal 31. Upon receiving the member registration request, the member information registration unit 1011 of the clothing management apparatus 101 accepts the member registration and assigns a member ID. Then, member information is created based on the assigned member ID and information about the user included in the member registration request, and is registered in the storage device 102. Further, the clothing management apparatus 101 returns the assigned member ID to the user terminal 31. Then, the user terminal 31 displays the member ID on the screen and notifies the user A. Member registration can also be performed from the store terminal 201 by the user A going to the store.

  Next, the user A brings the clothes he / she wants to deposit into the store or requests the store to pick up the clothes. When clothing arrives at the store, for example, the store clerk operates the store terminal 201 to access the checked item registration site of the clothing management system 10 via the communication network 40 to register the checked item. For example, the clothing management apparatus 101 publishes a web page of a custody registration screen including input items for inputting a member ID and information about custody as a custody registration site of the clothing management system 10. The store terminal 201 receives a member ID and information related to custody items via input means such as a mouse or a keyboard.

  In addition, the custody registration screen includes input items for inputting image data. For this reason, the store clerk operates the image input device 202 such as a digital camera to photograph the custody. At this time, the image input device 202 generates image data obtained by photographing the custody according to the operation of the store clerk and outputs it to the store terminal 201. The store terminal 201 receives image data obtained by photographing the custody from the screen input device 202.

  That is, the store terminal 201 receives the member ID, information about the custody, and image data obtained by photographing the custody according to the operation of the clerk (step S101). The store terminal 201 creates custody information based on the input information (information about custody and image data) and transmits it to the clothing management apparatus 101 via the communication network 40. At this time, information necessary for management such as a deposit date may be set and transmitted. Further, the store terminal 201 may assign a deposit ID for each store, and may transmit an ID combined with a predetermined store ID in the deposit information.

  Moreover, it is possible to request an additional service at the time of depositing by including a selection item that allows selection of the presence or absence of the additional service in the custody information input screen. In such a case, the presence / absence of an additional service is also included in the custody information and transmitted.

  Further, the store terminal 201 has means for issuing a barcode indicating the deposit ID and means for reading the barcode, and when the deposit ID is assigned, the store terminal 201 displays the barcode indicating the deposit ID as clothing. By attaching to the tag, clothing and stored item information are associated with each other. Here, for example, by bringing the barcode attached when the user A has previously deposited, the deposit ID is read from the barcode, and the previously registered deposit information is read using the deposit ID as a key. It is possible. In such a case, it is possible to omit the input of other information just by setting necessary information such as the date of deposit, the number of deposits, the presence of additional services, etc. For example, it is stored repeatedly every season off It is convenient in such a case.

  The clothing management apparatus 101 receives custody information from the store terminal 201. Upon receipt of the custody information, the custody information registration unit 1012 of the clothing management apparatus 101 registers the received custody information in the storage device 201 (step S201). Note that if the store terminal 201 does not assign a store-based deposit ID, the clothing management apparatus 101 may allocate a system-unit deposit ID and send it back to the store terminal 201.

  In addition, if the consignment product information includes information indicating that an additional service is desired, the service reception unit 1014 transmits a request for the additional service to a predetermined device, or a necessary item in a slip. Arrange for the implementation of additional services such as output.

  In this way, after the custody information is registered in the storage device 102, the clothing is cleaned as necessary and is carried to the clothing warehouse for storage. Some supplementary services may be transported to a clothing warehouse where storage conditions are managed. What additional services are registered may be confirmed by reading the deposit ID from the barcode attached to the clothing and referring to the deposit information.

  Next, when the user A confirms the clothing currently deposited, the user A operates the user terminal 31 to access the search site of the clothing management system 10 and perform a search. For example, the clothing management apparatus 101 publishes, on the search site of the clothing management system 10, a search screen including input items for inputting a member ID and search conditions as a Web page. The user terminal 31 transmits a search request including the search request and the input information (member ID and search condition) to the clothing management apparatus 101 according to the operation of the user A (step S301).

  The clothing management apparatus 101 receives a search request from the user terminal 31. Upon receiving the search request, the list information presenting means 1013 of the clothing management apparatus 101 searches for the custody information using the received member ID as a key, and matches the search conditions among the custody items currently stored by the member. A consignment item list screen for displaying a list of consignment items is provided to user A (step S203). That is, the clothing management apparatus 101 generates screen information of a custody list screen as shown in FIG. 4, for example, and transmits the screen information to the user terminal 31 via the communication network 40. Note that the clothing management apparatus 101 may include link information for requesting an additional service on the custody list screen so that the additional service is accepted not only at the time of custody but at any time.

  When the user terminal 31 receives the screen information of the custody list screen from the clothing management apparatus 101, the user terminal 31 displays the custody list screen. The user A can confirm what kind of clothing he / she keeps from the information and image data regarding the consignment items included in the displayed consignment item list screen. In addition, the user A can return or sell each custody item or request an additional service as necessary. In the example shown in FIG. 4, a request can be made by selecting, with one click, various request links (displayed with an underline in the figure) for a desired custody on the custody list screen. For example, when the user A wishes to return some clothing, the user A may select “return” associated with the desired clothing on the custody list screen.

  Here, it is assumed that “return” is selected for a certain checked item by the user A (step S302). The user terminal 31 requests the clothing management apparatus 101 to return the custody according to the selection operation of the user A. For example, the user terminal 31 sends a custody return request including at least a return request and a custody ID to the clothing management apparatus 101 according to screen control (link information) when “sales” is selected on the custody list screen. It transmits via the communication network 40 (step S303).

  The clothing management apparatus 101 receives a custody return request from the user terminal 31. When receiving the custody return request from the user terminal 31, the service accepting unit 1014 of the clothing management apparatus 101 receives the return request and performs a process for returning the designated custody. For example, the clothing management device 101 is installed in a clothing warehouse that stores custody items with reference to custody information associated with the custody ID included in the custody return request stored in the storage device 102. The shipment is arranged by sending return request information to the warehousing management apparatus or outputting the deposit ID and the shipping destination information on the shipping slip (step S204). At this time, the clothing management apparatus 101 may register that there is a return request in the custody information stored in the storage device 102. The dispatch arrangement is realized by notifying the administrator by displaying on the screen that the clothing management apparatus 101 has accepted the return request, and by making a telephone contact with the clothing warehouse or creating a shipping slip. May be. In the clothing warehouse, the clothing arranged for shipment is recognized by the deposit ID and sent to the user A by courier service or the like.

  Next, with reference to FIG. 7, the operation of the present embodiment when the user wishes to sell clothing will be described. FIG. 7 is a flowchart showing an operation example of the clothing management system according to the present embodiment when the user wishes to sell clothing. It is assumed that the user terminal 31 is displaying the custody list screen according to the operation of the user A.

  Here, “sale” is selected for a certain consignment item by user A (step S303 in FIG. 6). The user terminal 31 requests the clothing management apparatus 101 to sell the custody according to the user A selection operation. For example, according to the screen control (link information) when “Return” is selected on the custody list screen, the user terminal 31 sends a custody sales request including at least a sales request and a custody ID to the clothing management apparatus 101. It transmits via the communication network 40 (step S304).

  The clothing management apparatus 101 receives a custody sales request from the user terminal 31. When receiving the custody sales request from the user terminal 31, the service receiving means 1014 of the clothing management apparatus 101 receives the sales request and performs a process for selling the specified custody. For example, the clothing management apparatus 101 transfers the custody sales request to the WEB sales apparatus 103. At this time, the clothing management apparatus 101 may register that there is a sales request in the custody information stored in the storage device 102.

  Upon receiving the custody sales request, the WEB sales apparatus 103 refers to the custody information associated with the custody ID included in the custody sales request stored in the storage device 102, and sells the custody. Is generated as a Web page (step S401). The WEB sales apparatus 103, for example, as shown in FIG. 5, receives product information such as an image of clothing to be sold, product name, price, brand, size, date of deposit, and a purchase request such as “add to cart”. A sales screen including link information to be generated is generated. Then, it is released on the sales site of the clothing management system 10 (step S402). For example, screen information of a sales screen generated in association with a predetermined URL is stored in a storage device included in the WEB sales apparatus 103. When there is a request (for example, a request specifying a URL or the like) from an arbitrary terminal, the WEB sales apparatus 103 transmits the screen information stored via the communication network 40 to the requesting terminal. . Then, the requesting terminal displays a sales screen based on the received screen information.

  Note that the clothing management apparatus 101 may generate a sales screen. In such a case, the screen information of the sales screen generated by the clothing management apparatus 101 is transmitted to the WEB sales apparatus 103, and the WEB sales apparatus 103 stores the received screen information in a predetermined storage area, thereby It may be disclosed on the sales site of the management system 10.

  Here, the user B who wishes to purchase clothing operates the user terminal 32 and accesses the sales site of the clothing management system 10 via the communication network 40. The user terminal 32 displays a sales screen according to the operation of the user B (step S501).

  In addition, the user B browses the sales screen displayed by the user terminal 32 and selects “purchase” for a certain garment. The user terminal 32 requests the WEB sales apparatus 103 to purchase a product according to the selection operation of the user B. For example, the user terminal 32 sends a product purchase request including at least a purchase request and a product ID identifying the product to the WEB sales apparatus 103 according to screen control (link information) when “Purchase” is selected on the sales screen. It transmits via the communication network 40 (step S403). The merchandise ID may be a deposit ID or an ID assigned separately when generating a sales screen. However, when the ID is separately assigned, the product ID and the deposit ID are associated with each other by the deposit information.

  When receiving a product purchase request from the user terminal 31, the WEB sales apparatus 103 performs a settlement process for a desired product with the user terminal 32 (steps S403 and 502). In the settlement process, for example, the user terminal 32 transmits a product purchase request including the product ID and other information necessary for payment of the price or shipping of the product to the WEB sales apparatus 103, and the WEB sales apparatus 103 receives the received product. Based on the purchase request, a settlement process similar to that for a general shopping site, such as settlement using a credit card or electronic money, may be performed.

  When the settlement process with the user terminal 31 is completed, the WEB sales apparatus 103 notifies the member who has deposited the clothing by e-mail or the like (step S404) and notifies the user B who purchased the product to the user B who purchased the product. A shipment arrangement is made so as to ship the clothes (step S405). Arrangement of shipping is processing performed for the clothing management apparatus 101 to return the custody after registering the information of the destination in the custody information associated with the custody ID stored in the storage device 102. A similar process may be performed. For example, arrange for shipment by sending return request information to the warehousing management device installed in the clothing warehouse where the custody is stored, or outputting the custody ID and shipping destination information on the shipping slip .

  The user terminal 31 receives an e-mail indicating that the sales are completed from the WEB sales apparatus 103, thereby notifying the user B that the clothing requested for sale has been sold (step S305).

  When the WEB sales apparatus 103 completes the settlement process, it is also possible to send information about the purchase and the purchaser to the clothing management apparatus 101, and the clothing management apparatus 101 can arrange for sales completion notification and shipping. is there.

  As described above, according to the present embodiment, when the clothing is deposited with a trader, by creating the consignment information and managing the clothing, the user can always store the deposited clothing via the communication network. You can confirm it, and you can request a return or sale consignment on the spot with one click. Further, as an additional service, for example, a service such as cleanup can be provided, so that not only the home space can be secured by depositing, but also a storage service with added value can be provided to the user. By providing additional services, the minimum cleanup and product value can be increased, and smooth and effective sales commissioning can be performed.

  In the present embodiment, the storage means is realized by the storage device 102. The deposit information registration means is realized by the deposit information registration means 1012 provided in the clothing management apparatus 101. Further, the list information creating unit, the transmitting unit, and the list information providing unit are realized by a list information presenting unit 1013 provided in the clothing management apparatus 101. Further, the sales request reception means, the shipping information transmission means, the additional service request reception means, and the output means are realized by the service reception means 1014 provided in the clothing management apparatus 101. Further, the sales information disclosure unit, the notification unit, and the sales screen disclosure unit are realized by the WEB sales apparatus 103. Further, the identification information printing unit, the deposit information input unit, and the deposit information transmission unit are realized by the store terminal 201.

  In this embodiment, a clothing management system for storing and consigning sales of clothing by a cleaning company has been described as an example. However, the target of this system is not limited to clothing, and is not always used. Anything that can be deposited and sold is acceptable. For example, it is conceivable to handle not only seasonal items such as air-conditioning equipment and bulky items but also household appliances requiring repair and software (for example, DVD, video tape, etc.) as a set. In addition, as an operator, a home appliance repair company, a storage company, a home delivery company, or a collaboration of these companies can be considered.

  The present invention can be suitably applied to a product management system that manages stored products in a business of storing products from customers.

Explanatory drawing which shows the structural example of the merchandise management system by this Embodiment. The block diagram which shows the structural example of a clothing management apparatus. Explanatory drawing which shows the example of information registered as custody information. Explanatory drawing which shows an example of a custody list screen. Explanatory drawing which shows an example of a sales screen. The flowchart which shows the operation example of the clothing management system by this Embodiment. The flowchart which shows the operation example of the clothing management system by this Embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Clothing management system 101 Clothing management apparatus 102 Memory | storage device 103 WEB sales apparatus 20 Store system 201 Store terminal 202 Image input device 31, 32 User terminal

Claims (9)

It is a product management system that manages the consignment items received from users as products,
Storage means for storing custody information indicating a custody received from a user;
In response to a request from the user terminal, list information for creating list information including the custody information stored in the storage means and link information for requesting sales of the custody indicated in the custody information. Creating means;
Sending means for sending the list information created by the list information creating means to the user terminal;
A sales request receiving means for receiving a sales request for the custody item shown in the list information from the user terminal;
When the sales request receiving means receives the sales request, based on the custody information stored in the storage means, sales information publishing means for publishing sales information indicating the custody for which the sales request has been made as a sales object. Product management system characterized by having The storage means stores custody information including image data obtained by photographing the custody,
The list information creating means creates list information including the image data,
The merchandise management system according to claim 1, wherein the sales information disclosing means publishes sales information including the image data. A purchase request receiving means for receiving a purchase request for the consignment item released by the sales information disclosing means;
When the purchase request receiving means receives a purchase request, the purchase request receiving means comprises notifying means for notifying the user terminal indicated in the custody information of the custody for which the purchase request has been made, that the sale has been completed. Item 2. A product management system according to item 2. Identification information printing means for printing identification information for identifying a custody on a tag that can be attached to the custody;
When a purchase request is accepted, a shipping information transmitting means is provided for transmitting the identification information of the custody for which the purchase request has been made and the information indicating the shipping destination to a terminal that is managing warehousing using the tag. The product management system according to claim 3. The list information creating means creates list information including link information for requesting a predetermined additional service for the consignment item,
An additional service request receiving means for receiving an additional service request for the custody indicated in the list information from a user terminal;
2. An output means for outputting, when the additional service request receiving means receives the additional service request, an indication that the additional service request has been received and identification information for identifying a custody for which the additional service request has been received. The merchandise management system according to claim 1. It is a product management system that manages the consignment items received from users as products,
Store terminals installed at stores that store items from users, management devices that manage items that have been stored by users, storage devices that store information on items that are stored, and items that have been stored by users A sales device that sells and a user terminal that is used by the user who deposited the consignment,
The store terminal
A custody information input means for entering custody information when custody of goods from a user;
A deposit information transmitting means for transmitting the deposit information input by the deposit information input means to the management device;
The management device
The receipt information registration means for receiving the receipt information from the store terminal and registering it in the storage device;
In response to a request from the user terminal, list information including custody information stored in the storage device and link information for requesting sales of the custody is created and transmitted to the user terminal A list information providing means,
A sales request receiving means for receiving a sales request for the custody item shown in the list information from the user terminal,
The sales device is:
When the sales request receiving means receives the sales request, the sales request receiving means comprises sales information disclosing means for disclosing sales information indicating the consignment item requested for sale as a sales object, based on the consignment item information stored in the storage device. A product management system characterized by this. A product management device that manages the custody goods received from users as products,
Storage means for storing custody information indicating a custody received from a user;
In response to a request from the user terminal, list information creation means for creating list information including the custody information stored in the storage means and link information for requesting sales of the custody;
Transmitting means for transmitting the list information created by the list information creating means to the user terminal;
A merchandise management apparatus comprising: a sales request receiving unit configured to receive a sales request for the custody indicated in the list information from the user terminal. A product management method for managing a custody item received from a user as a product,
Storing custody information indicating a custody received from a user;
In response to a request from a user terminal, creating list information including the custody information and link information for requesting sales of the custody indicated in the custody information;
Transmitting the list information to the user terminal;
Receiving a sales request for the custody shown in the list information from the user terminal;
Receiving the sales request, based on the custody information, publishing sales information indicating the custody requested to be sold as a sales target. It is a product management program for managing the consignment items received from users as products,
On the computer,
A process of registering custody information indicating custody received from a user in a storage device,
In response to a request from the user terminal, processing to create list information including the custody information stored in the storage device and link information for requesting sales of the custody indicated in the custody information,
The product management program for performing the process which transmits the said list information to the said user terminal, and the process which receives the sales request of the custody goods shown by the said list information from the said user terminal.

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