WO2021084624A1 - Product purchase assistance device, product purchase assistance system, and product purchase assistance program - Google Patents

Product purchase assistance device, product purchase assistance system, and product purchase assistance program Download PDF

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Publication number
WO2021084624A1
WO2021084624A1 PCT/JP2019/042407 JP2019042407W WO2021084624A1 WO 2021084624 A1 WO2021084624 A1 WO 2021084624A1 JP 2019042407 W JP2019042407 W JP 2019042407W WO 2021084624 A1 WO2021084624 A1 WO 2021084624A1
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WO
WIPO (PCT)
Prior art keywords
product
information
inventory
user
purchase support
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Application number
PCT/JP2019/042407
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French (fr)
Japanese (ja)
Inventor
勝 井本
Original Assignee
スタンダードトランザクション株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by スタンダードトランザクション株式会社 filed Critical スタンダードトランザクション株式会社
Priority to PCT/JP2019/042407 priority Critical patent/WO2021084624A1/en
Publication of WO2021084624A1 publication Critical patent/WO2021084624A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions

Definitions

  • the present invention relates to a product purchase support device, a product purchase support system, and a product purchase support program.
  • Patent Document 1 a technique has been proposed in which a user is transferred to a page of a product site that sells a specific product using a URL or the like to facilitate a product search.
  • the user's terminal needs to download the page containing the product information from the server of the shopping site and display it.
  • the user needs to reconfirm the product information on the page of the shopping site and then perform the process for purchasing.
  • the final purchase is reached, and for the act of purchasing, There is a problem that the user is required to perform complicated and extra operations.
  • the present invention has been made in view of the above circumstances, and includes a product purchase support device, a product purchase support system, and a product purchase support program for enabling a user to quickly and easily purchase a product desired to be purchased.
  • the purpose is to provide.
  • the product purchase support device has a product information acquisition unit, a transmission unit, and a user information acquisition unit.
  • the product information acquisition unit is information for identifying the product from the display related to the product or the product, and includes product information including access information to an inventory management device that manages the inventory of the product.
  • the transmission unit acquires the access information to the inventory management device from the product information, and the inventory for the inventory management device to secure the inventory of the product.
  • the user information acquisition unit acquires user information for identifying the user after the inventory reservation instruction is transmitted by the transmission unit.
  • the product purchase support system has the above-mentioned product purchase support device and inventory management device.
  • the transmission unit of the product purchase support device also transmits the device information for identifying the product purchase support device when transmitting the inventory securing instruction, or the device from the inventory management device when the inventory securing instruction is transmitted.
  • the device information is also transmitted.
  • the inventory management device has a registration unit, a determination unit, and an instruction unit.
  • the registration unit acquires the user information acquired by the user information acquisition unit of the product purchase support device from the product purchase support device, and registers it in association with the device information of the product purchase support device.
  • the determination unit determines whether or not the device information transmitted when the inventory securing instruction is transmitted from the transmission unit of the product purchase support device is associated with the user information and registered in the registration unit.
  • the instruction unit notifies the product purchase support device that the user information needs to be acquired and causes the judgment unit to acquire the user information. If it is determined that the information is registered in association with the user information, the acquisition of the user information is omitted.
  • the product purchase support program is information for identifying the product from the display related to the product or the product, and includes product information including access information to an inventory management device that manages the inventory of the product.
  • the access information to the inventory management device is acquired from the product information, and the inventory of the product is stored in the inventory management device.
  • a step (b) of transmitting an inventory reservation instruction for securing and a step (c) of acquiring user information for identifying a user after the inventory reservation instruction is transmitted in step (b) are performed on the computer.
  • product information including access information to the inventory management device for managing the inventory of the product is acquired from the product or the display related to the product, and the product is referred to the inventory management device 200.
  • the user information for identifying the user is acquired.
  • the user can quickly and easily secure the inventory of the product he / she wants to purchase and lead to the purchase.
  • the user can quickly, reliably and easily purchase the desired product by inputting and transmitting the user information and the like necessary for the purchase.
  • FIG. 1 is a diagram showing a schematic configuration of a product purchase support system to which the product purchase support device and the inventory management device according to the embodiment of the present invention are applied.
  • the product purchase support system includes a product purchase support device 100 that functions as a product purchase support device, an inventory management device 200 that functions as an inventory management device, a payment system 300, and a delivery system 400.
  • the product purchase support system is a system for quickly and easily purchasing the product 500 that the user wants to purchase.
  • the product purchase support device 100 is connected to the inventory management device 200 so as to be able to communicate with each other via a network such as the Internet.
  • the payment system 300 and the delivery system 400 are each communicably connected to the inventory management device 200 via a network.
  • the connection between the configurations is not limited to the above example, and the configurations may be connected by any method.
  • the product purchase support device 100 is a user terminal such as a smartphone or tablet PC used by a user who intends to purchase the product 500.
  • FIG. 2 is a block diagram showing a schematic configuration of a product purchase support device.
  • the product purchase support device 100 includes a CPU (Central Processing Unit) 110, a ROM (Read Only Memory) 120, a RAM (Random Access Memory) 130, a storage 140, a communication interface 150, and an operation display unit 160. Have. Each configuration is communicably connected to each other via bus 180.
  • CPU Central Processing Unit
  • ROM Read Only Memory
  • RAM Random Access Memory
  • the CPU 110 controls each of the above configurations and performs various arithmetic processes according to the programs recorded in the ROM 120 and the storage 140.
  • ROM 120 stores various programs and various data.
  • the RAM 130 temporarily stores programs and data as a work area.
  • the storage 140 stores various programs including an operating system and various data. For example, an application for transmitting and receiving various information to and from the inventory management device 200 via a network and displaying various information provided by the inventory management device 200 is installed in the storage 140.
  • the communication interface 150 is an interface for communicating with an external device such as an inventory management device 200.
  • an external device such as an inventory management device 200.
  • standards such as 3G and 4G for mobile phone communication and standards such as Wi-Fi (registered trademark) are used.
  • Wi-Fi registered trademark
  • a standard for short-range wireless communication such as Bluetooth (registered trademark) is used, and communication with a nearby short-range wireless communication device may be performed.
  • the operation display unit 160 is, for example, a touch panel type display, which displays various information and receives various inputs from the user.
  • the acquisition unit 170 includes a camera and various code readers, and obtains various information from a one-dimensional code such as a barcode or a code such as a two-dimensional code (hereinafter collectively referred to as a barcode) such as a QR code (registered trademark). get.
  • the acquisition unit 170 acquires the product information related to the product 500 from the bar code attached to the product 500 or the display of the advertisement or the like related to the product 500.
  • the product information includes information for identifying the product 500 and access information for the inventory management device 200 that manages the inventory of the product 500.
  • the access information includes address information and the like stored in the inventory management device 200 and for accessing the inventory management information used for managing the inventory of the product 500.
  • the product information also includes information on the amount of the product 500.
  • the acquisition unit 170 may acquire product information from an IC tag or the like attached to the product 500 via a non-contact IC reader or the like. Alternatively, the acquisition unit 170 acquires identification information for identifying the product by analyzing the image of the product taken by the camera, and searches the database provided in the inventory management device 200 or the like using the identification information. Thereby, the product information stored in association with the identification information in advance may be acquired.
  • the CPU 110 functions as a product information acquisition unit, a transmission unit, a user information acquisition unit, a cancellation notification unit, and a setting unit. Details of each function realized by the CPU 110 will be described later.
  • the inventory management device 200 is, for example, a computer such as a server, and functions as an inventory management device in the present embodiment.
  • FIG. 3 is a block diagram showing a schematic configuration of the inventory management device.
  • the inventory management device 200 includes a CPU 210, a ROM 220, a RAM 230, a storage 240, a communication interface 250, and an operation display unit 260.
  • Each configuration is communicably connected to each other via bus 270. Since the CPU 210, ROM 220, RAM 230, storage 240, communication interface 250, and operation display unit 260 have the same functions as the corresponding configurations of the product purchase support device 100, duplicate description will be omitted.
  • the storage 240 stores inventory management information (described later with reference to FIG. 8) regarding the inventory of each product 500. Further, the storage 240 may store device information for identifying the product purchase support device 100 used by each user and user information for identifying each user. Further, the storage 240 may store payment information regarding the payment means and the like used by each user, delivery destination information for delivering the product 500 to the user, and the like. Further, the storage 240 may store a product purchase support application (details will be described later) or the like for downloading and installing the product purchase support device 100.
  • the inventory management device 200 displays the product information including the access information for accessing the inventory management information of the product 500, such as a barcode or a URL. Issued in the format of. The issued barcode, URL, etc. are provided by being attached to the product 500 or the advertisement of the product 500.
  • the CPU 210 functions as a registration unit, a judgment unit, an instruction unit, an inventory management unit, and a issuing unit. Details of each function realized by the CPU 210 will be described later.
  • the payment system 300 is a system provided in a payment business operator that provides various payment means to users.
  • Payment companies include, for example, banks that provide debit cards or bank accounts, credit card companies that provide credit cards, prepaid card issuers that provide prepaid cards, payments using virtual currency (crypto currency), and various types of payments.
  • a payment provider or the like that provides payment using a bar code or mobile payment using a mobile terminal.
  • FIG. 4 is a block diagram showing a schematic configuration of a payment system.
  • the payment system 300 includes a CPU 310, a ROM 320, a RAM 330, a storage 340, a communication interface 350, and an operation display unit 360.
  • Each configuration is communicably connected to each other via bus 370. Since the CPU 310, ROM 320, RAM 330, storage 340, communication interface 350, and operation display unit 360 have the same functions as the corresponding configurations of the product purchase support device 100, duplicate description will be omitted.
  • the storage 340 stores various data for providing a payment means to the user.
  • the storage 340 stores various programs for managing the use of the credit card by the user and various data such as user information and store information.
  • the delivery system 400 is a system for delivering an item purchased by the user to the user.
  • FIG. 5 is a block diagram showing a schematic configuration of the delivery system.
  • the delivery system 400 includes a CPU 410, a ROM 420, a RAM 430, a storage 440, a communication interface 450, and an operation display unit.
  • Each configuration is communicably connected to each other via bus 470. Since the CPU 410, ROM 420, RAM 430, storage 440, communication interface 450, and operation display unit 460 have the same functions as the corresponding configurations of the product purchase support device 100, duplicate description will be omitted.
  • the delivery system 400 acquires and stores information necessary for delivery such as a delivery destination and a delivery date and time from a user via, for example, a product purchase support device 100 and an inventory management device 200, and determines predetermined information based on the stored information. Send various instructions regarding delivery to the delivery company's system, etc.
  • FIG. 6 is a block diagram showing a functional configuration of the product purchase support device.
  • the product information acquisition unit 1101, the transmission unit 1102, the user information acquisition unit 1103, and the release are released by the CPU 110 reading the program stored in the storage 140 and executing the process. It functions as a notification unit 1104 and a setting unit 1105.
  • the product information acquisition unit 1101 acquires the product information of the product 500 from the display related to the product 500 or the product 500 based on the user's instruction.
  • the product information includes information for identifying the product 500 and access information for accessing the inventory management information of the product 500 stored in the inventory management device 200.
  • the product information acquisition unit 1101 acquires product information from the product 500 or the barcode attached to the advertisement related to the product 500.
  • the product information acquisition unit 1101 may acquire the product information from the link information such as the URL attached to the product or the display related to the product 500.
  • the product purchase support device 100 accesses a predetermined server such as the inventory management device 200 based on the link information such as the URL.
  • the product purchase support device 100 can acquire the product information associated with the link information and registered in advance from the inventory management device 200 or the like.
  • the transmission unit 1102 acquires access information to the inventory management information of the product 500 in the inventory management device 200 from the product information, and causes the inventory management device 200 to acquire the access information. In response to this, an inventory securing instruction for securing the inventory of the product 500 is transmitted. Further, the transmission unit 1102 transmits the user information acquired by the user information acquisition unit 1103 to the inventory management device 200. Further, when the transmission unit 1102 transmits the above-mentioned inventory securing instruction and user information to the inventory management device 200, the transmission unit 1102 also transmits the device information that can identify the product purchase support device 100.
  • the device information for example, the MAC address, various device identification information, various device IDs, fingerprinting information, token information, etc., which are device-specific identification information assigned to the communication interface 150 of the product purchase support device 100, are appropriately used. Used.
  • the device information is not limited to the form transmitted from the product purchase support device 100, and cookie information or the like for identifying the device generated by the inventory management device 200 can be obtained from the inventory management device 200 as device information. It may be transmitted to the product purchase support device 100. In this case, when the product purchase support device 100 subsequently transmits information to the inventory management device 200, the device information such as cookie information received from the inventory management device 200 is also transmitted. In the inventory management device 200, the product purchase support device 100 can be identified and identified.
  • the user information acquisition unit 1103 acquires user information for identifying the user after the inventory reservation instruction is transmitted by the transmission unit 1102. In addition, the user information acquisition unit 1103 further acquires payment information for the user to purchase the product 500 and delivery destination information for delivering the product 500.
  • the cancellation notification unit 1104 notifies the user that the stock reservation of the product 500 is canceled when the user information is not acquired by the user information acquisition unit 1103 within a predetermined time after the inventory reservation instruction is transmitted by the transmission unit 1102. Notify to.
  • the setting unit 1105 installs a product purchase support application, which is a dedicated application for reading product information of a new product 500 or inputting user information, etc., after the stock reservation instruction is transmitted by the transmission unit 1102. Get information about.
  • the setting unit 1105 installs the product purchase support application on the product purchase support device 100 based on the acquired information.
  • the user can read the product information of the product 500 and input the user information, the payment information, the delivery destination information, and the like through the product purchase support application.
  • FIG. 7 is a block diagram showing a functional configuration of the inventory management device.
  • the inventory management device 200 has a registration unit 2101, a determination unit 2102, an instruction unit 2103, an inventory management unit 2104, and an inventory management unit 200 by the CPU 210 reading a program stored in the storage 240 and executing a process. It functions as a issuing unit 2105.
  • the registration unit 2101 acquires the user information acquired by the user information acquisition unit 1103 of the product purchase support device 100 from the product purchase support device 100, associates it with the device information of the product purchase support device 100, and registers it in the storage 240. ..
  • the determination unit 2102 determines whether or not the device information of the product purchase support device 100, which is also transmitted when the inventory reservation instruction is transmitted from the transmission unit 1102 of the product purchase support device 100, is registered in the registration unit 2101. To judge.
  • the instruction unit 2103 When the determination unit 2102 determines that the device information is not registered, the instruction unit 2103 notifies the product purchase support device 100 that the user information needs to be acquired, and causes the product purchase support device 100 to acquire the user information. Further, when the determination unit 2102 determines that the device information is registered, the instruction unit 2103 omits the acquisition of the user information. At this time, the instruction unit 2103 may notify the product purchase support device 100 that it is not necessary to acquire the user information.
  • the inventory management unit 2104 manages the inventory management information stored in the storage 240.
  • the inventory management unit 2104 accesses the inventory management information and executes processing such as addition, deletion, and change of the inventory of the product 500.
  • the issuing unit 2105 assigns the product information including the access information for accessing the inventory management information related to the product 500 to the display related to the product 500 or the product 500. Issue in a possible format.
  • FIG. 8 is a diagram showing an example of inventory management information stored in the inventory management device.
  • inventory management information as shown in FIG. 8 is stored in the storage 240 of the inventory management device 200.
  • the inventory management information exemplified in FIG. 8 includes information such as a record ID, a product name, an inventory securing status, user information, an inventory securing date and time, an inventory securing release schedule, and a status.
  • the record ID is identification information assigned to each product in stock.
  • the product name is information for identifying the type of product, such as the product name and model number.
  • the inventory securing status indicates whether or not the inventory is secured, and if the inventory is secured, the device information of the product purchase support device 100 that has sent the inventory securing instruction.
  • the user information indicates the user information of the user corresponding to the product purchase support device 100 that has sent the inventory securing instruction.
  • the inventory reservation date and time is information indicating the time when the inventory reservation instruction is received and the inventory is secured.
  • the inventory reservation release schedule is information indicating the scheduled time when the inventory reservation is canceled if the user information is not registered within a predetermined time after receiving the inventory reservation instruction and securing the inventory.
  • the status is information indicating the current status of each product.
  • the product X of the record ID 0001 is inventoried by the user 1 who is using the device 001, and the delivery has already been completed.
  • the product X of the record ID 0002 is inventoried by the user 2 who is using the device 002, and the settlement process is being executed.
  • the product X of the record ID 0003 is inventoried according to the inventory securing instruction sent from the device 003, but the user information of the user corresponding to the device 003 has not been registered yet and is waiting for the registration of the user information. Information. If the user information is not registered from the inventory reservation date and time to the inventory reservation release schedule after a predetermined time has passed, it is determined that the user who uses the device 003 has no intention of purchasing, and the inventory reservation is canceled.
  • FIG. 9 is a sequence chart showing the procedure of processing executed in the product purchase support system.
  • the processing of each device shown in the sequence chart of FIG. 9 is stored as a program in the storage of each device, and is executed by the CPU of each device controlling each unit.
  • the product purchase support device 100 acquires product information and access information from the product 500 that the user wants to purchase based on the user's instruction (step S101).
  • the product purchase support device 100 transmits an inventory securing instruction for securing the inventory of the product 500 to the inventory management device 200 based on the acquired access information (step S102).
  • the inventory securing instruction also includes information such as the number of products 500 for which the inventory is secured.
  • the product purchase support device 100 also transmits device information that can identify the own machine together with the inventory securing instruction.
  • the cookie information is used as the device information, the device information does not have to be transmitted when the product purchase support device 100 communicates with the inventory management device 200 for the first time. In this case, the inventory management device 200 generates cookie information as device information and uses it in the subsequent processing.
  • the inventory management device 200 When the inventory management device 200 receives the inventory securing instruction transmitted from the product purchase support device 100, the inventory management device 200 accesses the inventory management information of the product 500 and secures the inventory of the product 500 (step S103). For example, in the inventory management information as shown in FIG. 8, the inventory management device 200 changes the inventory securing status of the product 500 from “not yet” to the device information of the product purchase support device 100 to which the inventory securing instruction is transmitted. As a result, the inventory management device 200 secures the inventory of the product 500 as being purchased by the user of the product purchase support device 100 indicated by the device information.
  • the inventory management device 200 confirms the registration status of the user information corresponding to the device information of the product purchase support device 100 whose inventory has been secured in step S103 (step S104).
  • the inventory management device 200 determines whether or not the user information corresponding to the device information is registered (step S105).
  • step S105 When the user information is registered (step S105: YES), the inventory management device 200 proceeds to the process of step S110.
  • step S105 NO
  • the inventory management device 200 transmits the user information registration instruction to the product purchase support device 100 (step S106).
  • the product purchase support device 100 acquires user information from the user (step S107), and transmits the acquired user information together with the device information to the inventory management device 200 (step S108). For example, the product purchase support device 100 displays a screen for the user to input the user information on the operation display unit 160, and acquires the user information from the user.
  • the user information includes various information for identifying the user, such as the user's name, age, address, and telephone number. If the dedicated application described later has already been installed in step S113, the product purchase support device 100 may start the dedicated application to acquire user information. Alternatively, the product purchase support device 100 may execute and start the installation of the dedicated application to acquire the user information.
  • the inventory management device 200 releases the inventory reservation when the user information is not transmitted from the product purchase support device 100 even after a predetermined time has elapsed since the inventory reservation process in step S103 was performed (step S190: YES). To that effect, and notify the product purchase support device 100 to that effect (step S191).
  • the process of releasing the inventory reservation can be executed, for example, by returning the inventory reservation information to the “not yet” state in the inventory management information of FIG.
  • the inventory management device 200 registers the user information transmitted from the product purchase support device 100 in the storage 240 in association with the device information of the product purchase support device 100 (step S109).
  • the inventory management device 200 determines whether or not a dedicated application is installed in the product purchase support device 100, and whether or not the user's payment information and delivery address information corresponding to the product purchase support device 100 are registered. Confirm (step S110).
  • step S111 If the dedicated application is already installed and payment information and information are also recorded (step S111: YES), the inventory management device 200 proceeds to the process of step S118.
  • step S111 If the dedicated application is not installed, or if payment information or shipping address information is not registered (step S111: NO), the inventory management device 200 issues a setting instruction for the dedicated application or a registration instruction for various information to the product. It is transmitted to the purchase support device 100 (step S112).
  • the product purchase support device 100 downloads and installs the dedicated application (step S113), acquires payment information from the user (step S114), and delivers from the user based on the instruction transmitted from the inventory management device 200 in step S112.
  • the acquisition of the destination information (step S115) is executed.
  • the payment information is information necessary for payment when purchasing the product 500, and is information such as identification information and authentication information for using various payment methods such as credit card, prepaid card, various bar code payments, and mobile payments.
  • the delivery destination information is information necessary for delivering the product 500, and is various information such as a delivery destination address, an address, a delivery date and time, a delivery company, and a delivery means.
  • the product purchase support device 100 transmits various information such as payment information and delivery destination information acquired in the processes of steps S114 and S115 to the inventory management device 200 (step S116).
  • the inventory management device 200 registers various information such as payment information and delivery address information transmitted from the product purchase support device 100 in the storage 240 in association with the user information of the corresponding user (step S117).
  • the inventory management device 200 transmits a payment instruction regarding the cost required for purchasing the product 500 to the payment system 300 based on the payment information registered in the storage 240 (step S118).
  • the payment system 300 executes the payment process based on the payment instruction transmitted from the inventory management device 200 (step S119), and notifies the inventory management device 200 of the result of the payment process (step S120).
  • the inventory management device 200 confirms the result of the payment process received from the payment system 300, and if the payment is completed, sends a delivery instruction regarding the delivery of the product 500 to the delivery system 400 (step S121).
  • the delivery system 400 executes delivery processing such as arrangements by the delivery company based on the delivery instruction transmitted from the inventory management device 200, and appropriately notifies the inventory management device 200 of the delivery status and results (step S122). ..
  • the inventory management device 200 notifies the product purchase support device 100 of the result of the settlement process and the completion of the delivery instruction (step S123).
  • the product purchase support device 100 of the present embodiment from the product or the display related to the product, the product information including the access information to the inventory management device 200 that manages the inventory of the product is acquired. , An inventory securing instruction for securing the inventory of the product is transmitted to the inventory management device 200. Then, after the inventory reservation instruction is transmitted, user information for identifying the user is acquired if necessary.
  • the product purchase support device 100 simply acquires the product information including the access information from the product or the like, and the inventory management device 200 is instructed to secure the inventory of the product. Will be sent.
  • the user can quickly and easily secure the inventory of the product he / she wants to purchase and lead to the purchase. Then, after securing the inventory, the user can quickly, reliably and easily purchase the desired product by inputting and transmitting the user information and the like necessary for the purchase.
  • the product purchase support device 100 further acquires payment information for the user to purchase the product and delivery destination information for delivering the product. As a result, the user can easily proceed with the purchase procedure and surely obtain the product after securing the inventory of the desired product.
  • the product purchase support device 100 transmits the acquired user information to the inventory management device 200.
  • the user can easily proceed with the purchase procedure and surely obtain the product after securing the inventory of the desired product.
  • the product purchase support device 100 also transmits device information that can identify the own machine when transmitting the inventory securing instruction to the inventory management device 200, or inventory management when the inventory securing instruction is transmitted.
  • the device information is acquired from the device 200, and when the user information is transmitted, the device information is also transmitted.
  • the inventory management device 200 can secure the inventory for the product purchase support device 100 used by the user by securing the inventory of the product in association with the above device information. Therefore, the inventory management device 200 can appropriately secure the inventory even if the user information is not acquired from the user. Then, the inventory management device 200 can associate the inventory securing instruction with the user information by using the device information as a key. As a result, the inventory management device 200 can appropriately provide the user with the product for which the user has secured the inventory.
  • the product purchase support device 100 acquires product information from the product or a barcode (QR code, etc.) attached to the display related to the product.
  • QR code QR code, etc.
  • the consumer who receives the sample can use the QR on his / her own smartphone or the like.
  • the QR By simply reading the code, it is possible to access the inventory management device 200, secure the inventory of the product, and connect it to the purchase.
  • consumers can quickly and surely purchase new products they are interested in, and can greatly reduce the time and effort required for searching and the like.
  • QR code indicating product information is displayed on the screen of the TV
  • the viewer can access the inventory management device 200 and check the inventory of the product simply by reading the QR code with his or her smartphone or the like. You can secure it and connect it to your purchase.
  • consumers can quickly and surely purchase new products they are interested in, and can greatly reduce the time and effort required for searching and the like.
  • the product purchase support device 100 acquires the product information from the product or the link information attached to the display related to the product.
  • the consumer when a manufacturer or the like sends a direct mail or a message of a product or the like, if the link information indicating the product information of the present embodiment is attached and sent, the consumer who receives the mail or the like can use the displayed link information. With just a tap, you can access the inventory management device 200 to secure inventory of products and connect them to purchases. As a result, the consumer can quickly and surely purchase the product he / she is interested in, and can greatly save the trouble of searching and the like required for the purchase.
  • the product purchase support device 100 notifies the user that the stock reservation of the product is released when the user information is not acquired within a predetermined time after the inventory reservation instruction is transmitted.
  • the user can cancel the inventory reservation and cancel the purchase by not inputting the user information for the product that has once secured the inventory but also decided not to purchase.
  • the seller of the product can also avoid the disadvantage of keeping inventory indefinitely for the user who does not purchase the product.
  • the product purchase support device 100 acquires information for installing a dedicated application for reading product information or inputting user information regarding a new product after the inventory securing instruction is transmitted. As a result, the user can purchase the desired product more easily and quickly by using the dedicated application for reading the product information or inputting the user information.
  • the product purchase support device 100 also transmits device information that can identify the own machine when transmitting the inventory securing instruction, or inventory management when the inventory securing instruction is transmitted.
  • the device information is acquired from the device 200, and when the user information is transmitted, the device information is also transmitted.
  • the inventory management device 200 registers the user information acquired from the product purchase support device 100 in association with the device information of the product purchase support device 100. Then, when the inventory securing instruction is transmitted from the product purchase support device 100, the inventory management device 200 determines whether or not the device information of the product purchase support device 100 is registered in association with the user information. ..
  • the inventory management device 200 When it is determined that the device information is not registered, the inventory management device 200 notifies the product purchase support device 100 that it is necessary to acquire the user information, and causes the product purchase support device 100 to acquire the user information. On the other hand, when it is determined that the device information is registered in association with the user information, the inventory management device 200 omits the acquisition of the user information. As a result, when the user information is not registered in association with the device information, it is possible to prompt the acquisition of the user information and reliably sell the product whose inventory is secured, and the user information is associated with the device information. If it has already been registered, it is possible to omit the acquisition of user information and realize a quick and easy purchase without the user's trouble.
  • the inventory management device 200 manages inventory management information for managing the inventory of products. Then, when the information about the new product is registered in the inventory management information, the product information including the access information for accessing the inventory management information about the product is issued in a format that can be added to the product or the display about the product. As a result, when information about a new product and its inventory is registered in the inventory management device, product information including access information for accessing the inventory management information of the product is automatically given to the product or the like in a format that can be given to the product or the like. Is issued to. Therefore, the seller of the product can promptly and easily purchase the product by simply attaching the issued product information to the product or the advertisement of the product.
  • the inventory management device 200 may confirm whether or not the dedicated application is installed before performing the inventory securing process in the process of step S103. In this case, if the dedicated application is installed, the inventory management device 200 acquires the device information of the product purchasing device 100 via the dedicated application, and secures the inventory of the product 500 in association with the acquired device information. May be good.
  • each configuration of the product purchase support device 100, the inventory management device 200, the payment system 300, and the delivery system 400 included in the product purchase support system may include components other than the above components, or the above components. It is not necessary to include some of the components of.
  • each configuration may be realized by other configurations.
  • a part of the functions described as having the inventory management device 200 may be executed by another configuration such as the product purchase support device 100.
  • some of the functions described as having the product purchase support device 100 may be executed by another configuration such as the inventory management device 200.
  • the product purchase support device 100, the inventory management device 200, the payment system 300, and the delivery system 400 may each be configured by a plurality of devices, or may be configured by a single device. Each configuration may be included in another configuration.
  • the process in the product purchase support system may include steps other than the steps of the above-mentioned flowchart or sequence chart, or may not include a part of the above-mentioned steps. Further, the order of the steps is not limited to the above-described embodiment. Further, each step may be executed as one step in combination with other steps, may be executed by being included in other steps, or may be executed by being divided into a plurality of steps.
  • the means and methods for performing various processes in the product purchase support system can be realized by either a dedicated hardware circuit or a programmed computer.
  • the program may be provided, for example, by a computer-readable recording medium such as a flexible disk and a CD-ROM, or may be provided online via a network such as the Internet.
  • the program recorded on the computer-readable recording medium is usually transferred and stored in a storage unit such as a hard disk.
  • the above program may be provided as a single application software, or may be incorporated into the software of the device as a function of the product purchase support system.
  • 100 product purchase support device 200 inventory management device, 300 payment system, 400 delivery system, 110, 210, 310, 410 CPU, 120, 220, 320, 420 ROM, 130, 230, 330, 430 RAM, 140, 240, 340, 440 storage, 150, 250, 350, 450 communication interface, 160, 260, 360, 460 Operation display, 170 Acquisition department.

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Abstract

[Problem] To provide a product purchase assistance device for enabling a user to quickly and effortlessly purchase a product that the user wishes to purchase. [Solution] A product purchase assistance device comprising: a product information acquisition unit which acquires product information from a product or an indication relating to the product on the basis of a user's instruction, said product information being for identifying the product and including access information for accessing an inventory management device that manages the inventory of the product; a transmission unit which, when the product information acquisition unit has acquired the product information, acquires, from the product information, the access information for accessing the inventory management device, and transmits an inventory reservation instruction for causing the inventory management device to reserve an amount of inventory of the product; and a user information acquisition unit which, after the transmission unit has transmitted the inventory reservation instruction, acquires user information for identifying the user.

Description

商品購入支援装置、商品購入支援システム、および商品購入支援プログラムProduct purchase support device, product purchase support system, and product purchase support program
　本発明は、商品購入支援装置、商品購入支援システム、および商品購入支援プログラムに関する。 The present invention relates to a product purchase support device, a product purchase support system, and a product purchase support program.
　従来、何らかの商品を購入する際には、商品が販売される店舗を実際に訪れたり、あるいは、商品が販売されるウェブサイトを訪問し、ウェブサイト内で商品を検索したり、検索した商品をショッピングカートに入れる必要がある。 Traditionally, when purchasing any product, you may actually visit the store where the product is sold, or visit the website where the product is sold, search for the product on the website, or search for the searched product. Must be in the shopping cart.
　これに関連して、たとえば特許文献１のように、ＵＲＬ等を用いて特定の商品を販売する商品サイトのページにユーザーを遷移させて、商品の検索を容易化する技術も提案されている。 In connection with this, for example, as in Patent Document 1, a technique has been proposed in which a user is transferred to a page of a product site that sells a specific product using a URL or the like to facilitate a product search.
特開２０１０－２７１９３２号公報Japanese Unexamined Patent Publication No. 2010-271932
　しかし、上記のような技術を用いて、ユーザーの端末によって取得されたＵＲＬ等を使用する場合でも、ユーザーの端末は、商品情報が掲載されたページをショッピングサイトのサーバーからダウンロードして表示する必要があり、また、ユーザーはショッピングサイトのページにおいて商品の情報を再度確認した上で、購入するための処理を行う必要がある。さらに、購入処理の前に、ユーザー情報の入力、支払情報および配送情報の入力、ユーザー登録・認証等を行った上で、最終的な購入に至るものであり、購入するという行為に対して、煩雑で余分な動作がユーザーに要求されているという問題がある。 However, even when using the URL acquired by the user's terminal using the above technology, the user's terminal needs to download the page containing the product information from the server of the shopping site and display it. In addition, the user needs to reconfirm the product information on the page of the shopping site and then perform the process for purchasing. Furthermore, before the purchase process, after inputting user information, inputting payment information and delivery information, user registration / authentication, etc., the final purchase is reached, and for the act of purchasing, There is a problem that the user is required to perform complicated and extra operations.
　また、ユーザーが訪問するショッピングサイト等の画面においては、ユーザーが購入したいと考えていた商品とは別の商品等がショッピングサイトの都合によって推奨（リコメンド）され、ユーザーは誤って別の商品を購入してしまうこともある。 In addition, on the screen of the shopping site that the user visits, a product other than the product that the user wanted to purchase is recommended (recommended) due to the convenience of the shopping site, and the user mistakenly purchases another product. You may end up doing it.
　ここで、近年普及しているＱＲコード（登録商標）等を用いて支払いを完了させる決済アプリケーションを用いて商品の販売を行うことも考えられる。しかし、上記のような決済アプリケーションは一般に、商品の情報とＱＲコードとの関連付けがなされるものではない為、利用者は、自ら商品の金額等の情報を入力する必要があり、また販売者は、入力された金額等が正しいことや支払い処理が実行されたことを目視確認したりする必要があり、不便である。また、商品に非接触ＩＣタグ等を付して商品識別を行うことも考えられるが、非接触ＩＣタグのコストや、非接触ＩＣタグを読み取る装置のコスト等を考えると現実的ではない。 Here, it is also conceivable to sell products using a payment application that completes payment using a QR code (registered trademark) or the like, which has become widespread in recent years. However, since the payment application as described above generally does not associate the product information with the QR code, the user needs to input the information such as the price of the product by himself / herself, and the seller must enter the information. , It is inconvenient because it is necessary to visually confirm that the entered amount is correct and that the payment process has been executed. Further, it is conceivable to attach a non-contact IC tag or the like to the product to identify the product, but it is not realistic considering the cost of the non-contact IC tag and the cost of the device for reading the non-contact IC tag.
　本発明は、上記事情に鑑みてなされたものであり、ユーザーが購入を希望する商品を迅速かつ手軽に購入できるようにするための商品購入支援装置、商品購入支援システム、および商品購入支援プログラムを提供することを目的とする。 The present invention has been made in view of the above circumstances, and includes a product purchase support device, a product purchase support system, and a product purchase support program for enabling a user to quickly and easily purchase a product desired to be purchased. The purpose is to provide.
　上記目的は、下記の手段によって達成される。 The above purpose is achieved by the following means.
　商品購入支援装置は、商品情報取得部、送信部、およびユーザー情報取得部を有する。商品情報取得部は、ユーザーの指示に基づいて、商品または当該商品に関する表示から、当該商品を識別するための情報であって当該商品の在庫を管理する在庫管理装置へのアクセス情報を含む商品情報を取得する。送信部は、商品情報取得部によって商品情報が取得されると、当該商品情報から在庫管理装置へのアクセス情報を取得して、当該在庫管理装置に対して当該商品の在庫を確保させるための在庫確保指示を送信する。ユーザー情報取得部は、送信部によって在庫確保指示が送信された後に、ユーザーを識別するためのユーザー情報を取得する。 The product purchase support device has a product information acquisition unit, a transmission unit, and a user information acquisition unit. Based on the user's instructions, the product information acquisition unit is information for identifying the product from the display related to the product or the product, and includes product information including access information to an inventory management device that manages the inventory of the product. To get. When the product information is acquired by the product information acquisition unit, the transmission unit acquires the access information to the inventory management device from the product information, and the inventory for the inventory management device to secure the inventory of the product. Send a secure instruction. The user information acquisition unit acquires user information for identifying the user after the inventory reservation instruction is transmitted by the transmission unit.
　商品購入支援システムは、上記の商品購入支援装置と在庫管理装置とを有する。商品購入支援装置の送信部は、在庫確保指示を送信する際に当該商品購入支援装置を識別するための装置情報をあわせて送信するか、または在庫確保指示を送信した際に在庫管理装置から装置情報を取得し、ユーザー情報を送信する際に装置情報をあわせて送信する。在庫管理装置は、登録部、判断部、および指示部を有する。登録部は、商品購入支援装置のユーザー情報取得部によって取得されたユーザー情報を、商品購入支援装置から取得して、商品購入支援装置の装置情報と関連付けて登録する。判断部は、商品購入支援装置の送信部から在庫確保指示が送信された際に、あわせて送信される装置情報が、ユーザー情報と関連付けられて登録部に登録されているか否かを判断する。指示部は、判断部によって装置情報が登録されていないと判断された場合、商品購入支援装置に対してユーザー情報の取得が必要である旨を通知してユーザー情報を取得させ、判断部によって装置情報がユーザー情報と関連付けられて登録されていると判断された場合、ユーザー情報の取得を省略する。 The product purchase support system has the above-mentioned product purchase support device and inventory management device. The transmission unit of the product purchase support device also transmits the device information for identifying the product purchase support device when transmitting the inventory securing instruction, or the device from the inventory management device when the inventory securing instruction is transmitted. When the information is acquired and the user information is transmitted, the device information is also transmitted. The inventory management device has a registration unit, a determination unit, and an instruction unit. The registration unit acquires the user information acquired by the user information acquisition unit of the product purchase support device from the product purchase support device, and registers it in association with the device information of the product purchase support device. The determination unit determines whether or not the device information transmitted when the inventory securing instruction is transmitted from the transmission unit of the product purchase support device is associated with the user information and registered in the registration unit. When the judgment unit determines that the device information is not registered, the instruction unit notifies the product purchase support device that the user information needs to be acquired and causes the judgment unit to acquire the user information. If it is determined that the information is registered in association with the user information, the acquisition of the user information is omitted.
　商品購入支援プログラムは、ユーザーの指示に基づいて、商品または当該商品に関する表示から、当該商品を識別するための情報であって当該商品の在庫を管理する在庫管理装置へのアクセス情報を含む商品情報を取得するステップ（ａ）と、ステップ（ａ）において商品情報が取得されると、当該商品情報から在庫管理装置へのアクセス情報を取得して、当該在庫管理装置に対して当該商品の在庫を確保させるための在庫確保指示を送信するステップ（ｂ）と、ステップ（ｂ）において在庫確保指示が送信された後に、ユーザーを識別するためのユーザー情報を取得するステップ（ｃ）と、をコンピューターに実行させるためのコンピューター読み取り可能なプログラムである。 Based on the user's instructions, the product purchase support program is information for identifying the product from the display related to the product or the product, and includes product information including access information to an inventory management device that manages the inventory of the product. When the product information is acquired in the step (a) and the step (a), the access information to the inventory management device is acquired from the product information, and the inventory of the product is stored in the inventory management device. A step (b) of transmitting an inventory reservation instruction for securing and a step (c) of acquiring user information for identifying a user after the inventory reservation instruction is transmitted in step (b) are performed on the computer. A computer-readable program to run.
　本発明の商品購入支援装置によれば、商品または当該商品に関する表示から、当該商品の在庫を管理する在庫管理装置へのアクセス情報を含む商品情報を取得し、在庫管理装置２００に対して当該商品の在庫を確保させるための在庫確保指示を送信する。そして、在庫確保指示が送信された後に、ユーザーを識別するためのユーザー情報を取得する。これにより、ユーザーは、迅速かつ手軽に購入を希望する商品の在庫を確保して購入につなげることができる。そして、ユーザーは、在庫を確保した後で、購入に必要なユーザー情報等を入力して送信することによって、迅速、確実かつ手軽に所望の商品を購入することができる。 According to the product purchase support device of the present invention, product information including access information to the inventory management device for managing the inventory of the product is acquired from the product or the display related to the product, and the product is referred to the inventory management device 200. Send an inventory reservation instruction to secure the inventory of. Then, after the inventory reservation instruction is transmitted, the user information for identifying the user is acquired. As a result, the user can quickly and easily secure the inventory of the product he / she wants to purchase and lead to the purchase. Then, after securing the inventory, the user can quickly, reliably and easily purchase the desired product by inputting and transmitting the user information and the like necessary for the purchase.
本発明の一実施形態に係る商品購入支援装置および在庫管理装置が適用される商品購入支援システムの概略構成を示す図である。It is a figure which shows the schematic structure of the product purchase support system to which the product purchase support device and the inventory management device which concerns on one Embodiment of this invention are applied. 商品購入支援装置の概略構成を示すブロック図である。It is a block diagram which shows the schematic structure of the product purchase support device. 在庫管理装置の概略構成を示すブロック図である。It is a block diagram which shows the schematic structure of the inventory management apparatus. 決済システムの概略構成を示すブロック図である。It is a block diagram which shows the schematic structure of the payment system. 配送システムの概略構成を示すブロック図である。It is a block diagram which shows the schematic structure of a delivery system. 商品購入支援装置の機能構成を示すブロック図である。It is a block diagram which shows the functional structure of the product purchase support device. 在庫管理装置の機能構成を示すブロック図である。It is a block diagram which shows the functional structure of the inventory management apparatus. 在庫管理装置に記憶される在庫管理情報の一例を示す図である。It is a figure which shows an example of the inventory management information stored in the inventory management apparatus. 商品購入支援システムにおいて実行される処理の手順を示すシーケンスチャートである。It is a sequence chart which shows the procedure of the process executed in the product purchase support system.
　以下、添付した図面を参照して、本発明の実施形態を説明する。なお、図面の説明において同一の要素には同一の符号を付し、重複する説明を省略する。また、図面の寸法比率は、説明の都合上誇張されており、実際の比率とは異なる場合がある。 Hereinafter, embodiments of the present invention will be described with reference to the attached drawings. In the description of the drawings, the same elements are designated by the same reference numerals, and duplicate description will be omitted. In addition, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may differ from the actual ratios.
　＜商品購入支援システムの構成＞
　図１は、本発明の一実施形態に係る商品購入支援装置および在庫管理装置が適用される商品購入支援システムの概略構成を示す図である。 <Structure of product purchase support system>
FIG. 1 is a diagram showing a schematic configuration of a product purchase support system to which the product purchase support device and the inventory management device according to the embodiment of the present invention are applied.
　図１に示すように、商品購入支援システムは、商品購入支援装置として機能する商品購入支援装置１００、在庫管理装置として機能する在庫管理装置２００、決済システム３００、および配送システム４００を有する。商品購入支援システムは、ユーザーが購入を希望する商品５００を迅速かつ手軽に購入するためのシステムである。商品購入支援装置１００は、インターネット等のネットワークを介して在庫管理装置２００と相互に通信可能に接続されている。決済システム３００、および配送システム４００は、それぞれネットワークを介して在庫管理装置２００と通信可能に接続されている。なお、各構成間の接続は、上記の例に限定されず、各構成同士が任意の方法によって接続されてもよい。 As shown in FIG. 1, the product purchase support system includes a product purchase support device 100 that functions as a product purchase support device, an inventory management device 200 that functions as an inventory management device, a payment system 300, and a delivery system 400. The product purchase support system is a system for quickly and easily purchasing the product 500 that the user wants to purchase. The product purchase support device 100 is connected to the inventory management device 200 so as to be able to communicate with each other via a network such as the Internet. The payment system 300 and the delivery system 400 are each communicably connected to the inventory management device 200 via a network. The connection between the configurations is not limited to the above example, and the configurations may be connected by any method.
　以下、各構成について詳細に説明する。 Hereinafter, each configuration will be described in detail.
　＜商品購入支援装置１００＞
　商品購入支援装置１００は、商品５００を購入しようとするユーザーによって使用されるスマートフォンまたはタブレットＰＣ等のユーザー端末である。 <Product purchase support device 100>
The product purchase support device 100 is a user terminal such as a smartphone or tablet PC used by a user who intends to purchase the product 500.
　図２は、商品購入支援装置の概略構成を示すブロック図である。 FIG. 2 is a block diagram showing a schematic configuration of a product purchase support device.
　図２に示すように、商品購入支援装置１００は、ＣＰＵ（Ｃｅｎｔｒａｌ　Ｐｒｏｃｅｓｓｉｎｇ　Ｕｎｉｔ）１１０、ＲＯＭ（Ｒｅａｄ　Ｏｎｌｙ　Ｍｅｍｏｒｙ）１２０、ＲＡＭ（Ｒａｎｄｏｍ　Ａｃｃｅｓｓ　Ｍｅｍｏｒｙ）１３０、ストレージ１４０、通信インターフェース１５０および操作表示部１６０を有する。各構成は、バス１８０を介して相互に通信可能に接続されている。 As shown in FIG. 2, the product purchase support device 100 includes a CPU (Central Processing Unit) 110, a ROM (Read Only Memory) 120, a RAM (Random Access Memory) 130, a storage 140, a communication interface 150, and an operation display unit 160. Have. Each configuration is communicably connected to each other via bus 180.
　ＣＰＵ１１０は、ＲＯＭ１２０やストレージ１４０に記録されているプログラムにしたがって、上記各構成の制御や各種の演算処理を行う。 The CPU 110 controls each of the above configurations and performs various arithmetic processes according to the programs recorded in the ROM 120 and the storage 140.
　ＲＯＭ１２０は、各種プログラムや各種データを格納する。 ROM 120 stores various programs and various data.
　ＲＡＭ１３０は、作業領域として一時的にプログラムやデータを記憶する。 The RAM 130 temporarily stores programs and data as a work area.
　ストレージ１４０は、オペレーティングシステムを含む各種プログラムや、各種データを格納する。たとえば、ストレージ１４０には、ネットワークを介して在庫管理装置２００との間で各種情報を送受信したり、在庫管理装置２００から提供される各種情報を表示したりするためのアプリケーションがインストールされている。 The storage 140 stores various programs including an operating system and various data. For example, an application for transmitting and receiving various information to and from the inventory management device 200 via a network and displaying various information provided by the inventory management device 200 is installed in the storage 140.
　通信インターフェース１５０は、在庫管理装置２００等の外部機器と通信するためのインターフェースである。通信インターフェース１５０としては、たとえば、携帯電話通信用の３Ｇ、４Ｇ等の規格や、Ｗｉ－Ｆｉ（登録商標）等の規格が用いられる。通信インターフェース１５０として、Ｂｌｕｅｔｏｏｔｈ（登録商標）等の近距離無線通信のための規格が用いられ、近接する近距離無線通信装置との通信が行われてもよい。 The communication interface 150 is an interface for communicating with an external device such as an inventory management device 200. As the communication interface 150, for example, standards such as 3G and 4G for mobile phone communication and standards such as Wi-Fi (registered trademark) are used. As the communication interface 150, a standard for short-range wireless communication such as Bluetooth (registered trademark) is used, and communication with a nearby short-range wireless communication device may be performed.
　操作表示部１６０は、たとえば、タッチパネル式のディスプレイであり、各種情報を表示すると共に、ユーザーからの各種入力を受け付ける。 The operation display unit 160 is, for example, a touch panel type display, which displays various information and receives various inputs from the user.
　取得部１７０は、カメラや各種コードリーダーを含み、バーコード等の一次元コードやＱＲコード（登録商標）等の二次元コード等のコード（以下、バーコード等と総称する。）から各種情報を取得する。たとえば、取得部１７０は、商品５００または当該商品５００に関する広告等の表示に付されたバーコードから、当該商品５００に関する商品情報を取得する。商品情報は、商品５００を識別するための情報と、当該商品５００の在庫を管理する在庫管理装置２００へのアクセス情報を含む。アクセス情報は、在庫管理装置２００において記憶され、当該商品５００の在庫を管理するために使用される在庫管理情報にアクセスするためのアドレス情報等を含む。また、商品情報には、商品５００の金額に関する情報も含まれる。 The acquisition unit 170 includes a camera and various code readers, and obtains various information from a one-dimensional code such as a barcode or a code such as a two-dimensional code (hereinafter collectively referred to as a barcode) such as a QR code (registered trademark). get. For example, the acquisition unit 170 acquires the product information related to the product 500 from the bar code attached to the product 500 or the display of the advertisement or the like related to the product 500. The product information includes information for identifying the product 500 and access information for the inventory management device 200 that manages the inventory of the product 500. The access information includes address information and the like stored in the inventory management device 200 and for accessing the inventory management information used for managing the inventory of the product 500. The product information also includes information on the amount of the product 500.
　なお、取得部１７０は、非接触ＩＣリーダー等を介して、商品５００に付されたＩＣタグ等から商品情報を取得してもよい。あるいは、取得部１７０は、カメラによって撮影された商品の画像を解析することによって商品を識別するための識別情報を取得し、識別情報を用いて在庫管理装置２００等に設けられたデータベースを検索することによって、予め識別情報と関連付けられて記憶された商品情報を取得してもよい。 The acquisition unit 170 may acquire product information from an IC tag or the like attached to the product 500 via a non-contact IC reader or the like. Alternatively, the acquisition unit 170 acquires identification information for identifying the product by analyzing the image of the product taken by the camera, and searches the database provided in the inventory management device 200 or the like using the identification information. Thereby, the product information stored in association with the identification information in advance may be acquired.
　ＣＰＵ１１０は、本実施形態では、商品情報取得部、送信部、ユーザー情報取得部、解除通知部、および設定部として機能する。ＣＰＵ１１０によって実現される各機能について、詳細は後述する。 In this embodiment, the CPU 110 functions as a product information acquisition unit, a transmission unit, a user information acquisition unit, a cancellation notification unit, and a setting unit. Details of each function realized by the CPU 110 will be described later.
　＜在庫管理装置２００＞
　在庫管理装置２００は、たとえばサーバー等のコンピューターであり、本実施形態では在庫管理装置として機能する。 <Inventory management device 200>
The inventory management device 200 is, for example, a computer such as a server, and functions as an inventory management device in the present embodiment.
　図３は、在庫管理装置の概略構成を示すブロック図である。 FIG. 3 is a block diagram showing a schematic configuration of the inventory management device.
　図３に示すように、在庫管理装置２００は、ＣＰＵ２１０、ＲＯＭ２２０、ＲＡＭ２３０、ストレージ２４０、通信インターフェース２５０および操作表示部２６０を有する。各構成は、バス２７０を介して相互に通信可能に接続されている。なお、ＣＰＵ２１０、ＲＯＭ２２０、ＲＡＭ２３０、ストレージ２４０、通信インターフェース２５０および操作表示部２６０は、商品購入支援装置１００の対応する各構成と同様の機能を有するため、重複する説明は省略する。 As shown in FIG. 3, the inventory management device 200 includes a CPU 210, a ROM 220, a RAM 230, a storage 240, a communication interface 250, and an operation display unit 260. Each configuration is communicably connected to each other via bus 270. Since the CPU 210, ROM 220, RAM 230, storage 240, communication interface 250, and operation display unit 260 have the same functions as the corresponding configurations of the product purchase support device 100, duplicate description will be omitted.
　ストレージ２４０には、各種処理を行うためのプログラムやデータがインストールされている。また、ストレージ２４０には、各商品５００の在庫に関する在庫管理情報（図８を参照して後述）が記憶される。また、ストレージ２４０には、各ユーザーが使用する商品購入支援装置１００を識別するための装置情報や、各ユーザーを識別するためのユーザー情報が記憶されてもよい。また、ストレージ２４０には、各ユーザーが使用する決済手段等に関する支払情報や、ユーザーに商品５００を配送するための配送先情報等が記憶されてもよい。また、ストレージ２４０には、商品購入支援装置１００にダウンロードおよびインストールするための商品購入支援アプリケーション（詳細は後述）等が記憶されてもよい。 Programs and data for performing various processes are installed in the storage 240. Further, the storage 240 stores inventory management information (described later with reference to FIG. 8) regarding the inventory of each product 500. Further, the storage 240 may store device information for identifying the product purchase support device 100 used by each user and user information for identifying each user. Further, the storage 240 may store payment information regarding the payment means and the like used by each user, delivery destination information for delivering the product 500 to the user, and the like. Further, the storage 240 may store a product purchase support application (details will be described later) or the like for downloading and installing the product purchase support device 100.
　ストレージ２４０の在庫管理情報に新たな商品５００の情報が登録されると、在庫管理装置２００は、当該商品５００の在庫管理情報にアクセスするためのアクセス情報を含む商品情報を、バーコードやＵＲＬ等の形式で発行する。発行されたバーコードやＵＲＬ等は商品５００や商品５００の広告に付されて提供される。 When the new product 500 information is registered in the inventory management information of the storage 240, the inventory management device 200 displays the product information including the access information for accessing the inventory management information of the product 500, such as a barcode or a URL. Issued in the format of. The issued barcode, URL, etc. are provided by being attached to the product 500 or the advertisement of the product 500.
　ＣＰＵ２１０は、本実施形態では、登録部、判断部、指示部、在庫管理部、および発行部として機能する。ＣＰＵ２１０によって実現される各機能について、詳細は後述する。 In this embodiment, the CPU 210 functions as a registration unit, a judgment unit, an instruction unit, an inventory management unit, and a issuing unit. Details of each function realized by the CPU 210 will be described later.
　＜決済システム３００＞
　決済システム３００は、ユーザーに対して各種決済手段を提供する決済事業者に設けられるシステムである。決済事業者は、たとえば、デビットカードまたは銀行口座等を提供する銀行、クレジットカードを提供するクレジットカード会社、またはプリペイドカードを提供するプリペイドカード発行会社、仮想通貨（暗号通貨）を用いた決済、各種バーコードを用いた決済、またはモバイル端末を用いたモバイル決済等を提供する決済事業者等である。 <Payment system 300>
The payment system 300 is a system provided in a payment business operator that provides various payment means to users. Payment companies include, for example, banks that provide debit cards or bank accounts, credit card companies that provide credit cards, prepaid card issuers that provide prepaid cards, payments using virtual currency (crypto currency), and various types of payments. A payment provider or the like that provides payment using a bar code or mobile payment using a mobile terminal.
　図４は、決済システムの概略構成を示すブロック図である。 FIG. 4 is a block diagram showing a schematic configuration of a payment system.
　図４に示すように、決済システム３００は、ＣＰＵ３１０、ＲＯＭ３２０、ＲＡＭ３３０、ストレージ３４０、通信インターフェース３５０および操作表示部３６０を有する。各構成は、バス３７０を介して相互に通信可能に接続されている。なお、ＣＰＵ３１０、ＲＯＭ３２０、ＲＡＭ３３０、ストレージ３４０、通信インターフェース３５０および操作表示部３６０は、商品購入支援装置１００の対応する各構成と同様の機能を有するため、重複する説明は省略する。 As shown in FIG. 4, the payment system 300 includes a CPU 310, a ROM 320, a RAM 330, a storage 340, a communication interface 350, and an operation display unit 360. Each configuration is communicably connected to each other via bus 370. Since the CPU 310, ROM 320, RAM 330, storage 340, communication interface 350, and operation display unit 360 have the same functions as the corresponding configurations of the product purchase support device 100, duplicate description will be omitted.
　ストレージ３４０には、ユーザーに決済手段を提供するための各種データが記憶される。たとえば、決済システム３００がクレジットカード会社のシステムである場合、ストレージ３４０には、ユーザーによるクレジットカードの利用を管理するための各種プログラムや、ユーザー情報、店舗情報等の各種データが記憶される。 The storage 340 stores various data for providing a payment means to the user. For example, when the payment system 300 is a system of a credit card company, the storage 340 stores various programs for managing the use of the credit card by the user and various data such as user information and store information.
　＜配送システム４００＞
　配送システム４００は、ユーザーが購入したアイテムをユーザーに対して配送するためのシステムである。 <Delivery system 400>
The delivery system 400 is a system for delivering an item purchased by the user to the user.
　図５は、配送システムの概略構成を示すブロック図である。 FIG. 5 is a block diagram showing a schematic configuration of the delivery system.
　図５に示すように、配送システム４００は、ＣＰＵ４１０、ＲＯＭ４２０、ＲＡＭ４３０、ストレージ４４０、通信インターフェース４５０、および操作表示部を有する。各構成は、バス４７０を介して相互に通信可能に接続されている。なお、ＣＰＵ４１０、ＲＯＭ４２０、ＲＡＭ４３０、ストレージ４４０、通信インターフェース４５０および操作表示部４６０は、商品購入支援装置１００の対応する各構成と同様の機能を有するため、重複する説明は省略する。 As shown in FIG. 5, the delivery system 400 includes a CPU 410, a ROM 420, a RAM 430, a storage 440, a communication interface 450, and an operation display unit. Each configuration is communicably connected to each other via bus 470. Since the CPU 410, ROM 420, RAM 430, storage 440, communication interface 450, and operation display unit 460 have the same functions as the corresponding configurations of the product purchase support device 100, duplicate description will be omitted.
　配送システム４００は、たとえば、商品購入支援装置１００および在庫管理装置２００を介して、ユーザーから配送先および配送日時等の配送に必要な情報を取得して記憶し、記憶した情報に基づいて所定の配送事業者のシステム等に配送に関する各種指示を送信する。 The delivery system 400 acquires and stores information necessary for delivery such as a delivery destination and a delivery date and time from a user via, for example, a product purchase support device 100 and an inventory management device 200, and determines predetermined information based on the stored information. Send various instructions regarding delivery to the delivery company's system, etc.
　＜商品購入支援装置１００の機能＞
　図６は、商品購入支援装置の機能構成を示すブロック図である。 <Functions of product purchase support device 100>
FIG. 6 is a block diagram showing a functional configuration of the product purchase support device.
　図６に示すように、商品購入支援装置１００は、ＣＰＵ１１０がストレージ１４０に記憶されたプログラムを読み込んで処理を実行することによって、商品情報取得部１１０１、送信部１１０２、ユーザー情報取得部１１０３、解除通知部１１０４、および設定部１１０５として機能する。 As shown in FIG. 6, in the product purchase support device 100, the product information acquisition unit 1101, the transmission unit 1102, the user information acquisition unit 1103, and the release are released by the CPU 110 reading the program stored in the storage 140 and executing the process. It functions as a notification unit 1104 and a setting unit 1105.
　商品情報取得部１１０１は、ユーザーの指示に基づいて、商品５００または商品５００に関する表示から、商品５００の商品情報を取得する。商品情報には、商品５００を識別するための情報および在庫管理装置２００に記憶されている商品５００の在庫管理情報にアクセスするためのアクセス情報が含まれる。たとえば、商品情報取得部１１０１は、商品５００または商品５００に関する広告に付されたバーコードから商品情報を取得する。あるいは、商品情報取得部１１０１は、商品または商品５００に関する表示に付されたＵＲＬ等のリンク情報から商品情報を取得してもよい。この場合、商品購入支援装置１００は、ＵＲＬ等のリンク情報に基づいて在庫管理装置２００等の所定のサーバーにアクセスする。これにより、商品購入支援装置１００は、リンク情報に関連付けられて予め登録された商品情報を在庫管理装置２００等から取得できる。 The product information acquisition unit 1101 acquires the product information of the product 500 from the display related to the product 500 or the product 500 based on the user's instruction. The product information includes information for identifying the product 500 and access information for accessing the inventory management information of the product 500 stored in the inventory management device 200. For example, the product information acquisition unit 1101 acquires product information from the product 500 or the barcode attached to the advertisement related to the product 500. Alternatively, the product information acquisition unit 1101 may acquire the product information from the link information such as the URL attached to the product or the display related to the product 500. In this case, the product purchase support device 100 accesses a predetermined server such as the inventory management device 200 based on the link information such as the URL. As a result, the product purchase support device 100 can acquire the product information associated with the link information and registered in advance from the inventory management device 200 or the like.
　送信部１１０２は、商品情報取得部１１０１によって商品情報が取得されると、当該商品情報から、在庫管理装置２００における当該商品５００の在庫管理情報へのアクセス情報を取得して、在庫管理装置２００に対して当該商品５００の在庫を確保させるための在庫確保指示を送信する。また、送信部１１０２は、ユーザー情報取得部１１０３によって取得されたユーザー情報を在庫管理装置２００に送信する。また、送信部１１０２は、上記の在庫確保指示およびユーザー情報を在庫管理装置２００に送信する際に、商品購入支援装置１００を識別可能な装置情報をあわせて送信する。装置情報としては、たとえば、商品購入支援装置１００の通信インターフェース１５０に割り当てられた装置固有の識別情報である、ＭＡＣアドレスや、各種デバイス識別情報、各種デバイスＩＤ、フィンガープリンティング情報、トークン情報等が適宜用いられる。なお、装置情報は、商品購入支援装置１００から送信する形態に限定されず、在庫管理装置２００において生成される装置を識別するためのクッキー（ｃｏｏｋｉｅ）情報等が、装置情報として在庫管理装置２００から商品購入支援装置１００に送信されてもよい。この場合、商品購入支援装置１００が、以降に在庫管理装置２００に対して情報を送信する際に、在庫管理装置２００から受信したクッキー（ｃｏｏｋｉｅ）情報等の装置情報をあわせて送信することにより、在庫管理装置２００において、商品購入支援装置１００を識別および同定することができる。 When the product information is acquired by the product information acquisition unit 1101, the transmission unit 1102 acquires access information to the inventory management information of the product 500 in the inventory management device 200 from the product information, and causes the inventory management device 200 to acquire the access information. In response to this, an inventory securing instruction for securing the inventory of the product 500 is transmitted. Further, the transmission unit 1102 transmits the user information acquired by the user information acquisition unit 1103 to the inventory management device 200. Further, when the transmission unit 1102 transmits the above-mentioned inventory securing instruction and user information to the inventory management device 200, the transmission unit 1102 also transmits the device information that can identify the product purchase support device 100. As the device information, for example, the MAC address, various device identification information, various device IDs, fingerprinting information, token information, etc., which are device-specific identification information assigned to the communication interface 150 of the product purchase support device 100, are appropriately used. Used. The device information is not limited to the form transmitted from the product purchase support device 100, and cookie information or the like for identifying the device generated by the inventory management device 200 can be obtained from the inventory management device 200 as device information. It may be transmitted to the product purchase support device 100. In this case, when the product purchase support device 100 subsequently transmits information to the inventory management device 200, the device information such as cookie information received from the inventory management device 200 is also transmitted. In the inventory management device 200, the product purchase support device 100 can be identified and identified.
　ユーザー情報取得部１１０３は、送信部１１０２によって在庫確保指示が送信された後に、ユーザーを識別するためのユーザー情報を取得する。また、ユーザー情報取得部１１０３は、ユーザーが商品５００を購入するための支払情報および商品５００を配送するための配送先情報をさらに取得する。 The user information acquisition unit 1103 acquires user information for identifying the user after the inventory reservation instruction is transmitted by the transmission unit 1102. In addition, the user information acquisition unit 1103 further acquires payment information for the user to purchase the product 500 and delivery destination information for delivering the product 500.
　解除通知部１１０４は、送信部１１０２によって在庫確保指示が送信されてから所定の時間内にユーザー情報取得部１１０３によってユーザー情報が取得されない場合に、商品５００の在庫の確保が解除される旨をユーザーに通知する。 The cancellation notification unit 1104 notifies the user that the stock reservation of the product 500 is canceled when the user information is not acquired by the user information acquisition unit 1103 within a predetermined time after the inventory reservation instruction is transmitted by the transmission unit 1102. Notify to.
　設定部１１０５は、送信部１１０２によって在庫確保指示が送信された後に、新たな商品５００の商品情報の読み取り、またはユーザー情報等の入力を行うための専用アプリケーションである商品購入支援アプリケーションをインストールするための情報を取得する。設定部１１０５は、取得した情報に基づいて、商品購入支援装置１００に、商品購入支援アプリケーションをインストールする。ユーザーは、商品購入支援アプリケーションを介して、商品５００の商品情報の読み取りや、ユーザー情報、支払情報、配送先情報等の入力を行うことができる。 The setting unit 1105 installs a product purchase support application, which is a dedicated application for reading product information of a new product 500 or inputting user information, etc., after the stock reservation instruction is transmitted by the transmission unit 1102. Get information about. The setting unit 1105 installs the product purchase support application on the product purchase support device 100 based on the acquired information. The user can read the product information of the product 500 and input the user information, the payment information, the delivery destination information, and the like through the product purchase support application.
　＜在庫管理装置２００の機能＞
　図７は、在庫管理装置の機能構成を示すブロック図である。 <Functions of inventory management device 200>
FIG. 7 is a block diagram showing a functional configuration of the inventory management device.
　図７に示すように、在庫管理装置２００は、ＣＰＵ２１０がストレージ２４０に記憶されたプログラムを読み込んで処理を実行することによって、登録部２１０１、判断部２１０２、指示部２１０３、在庫管理部２１０４、および発行部２１０５として機能する。 As shown in FIG. 7, the inventory management device 200 has a registration unit 2101, a determination unit 2102, an instruction unit 2103, an inventory management unit 2104, and an inventory management unit 200 by the CPU 210 reading a program stored in the storage 240 and executing a process. It functions as a issuing unit 2105.
　登録部２１０１は、商品購入支援装置１００のユーザー情報取得部１１０３によって取得されたユーザー情報を、商品購入支援装置１００から取得して、商品購入支援装置１００の装置情報と関連付けてストレージ２４０に登録する。 The registration unit 2101 acquires the user information acquired by the user information acquisition unit 1103 of the product purchase support device 100 from the product purchase support device 100, associates it with the device information of the product purchase support device 100, and registers it in the storage 240. ..
　判断部２１０２は、商品購入支援装置１００の送信部１１０２から在庫確保指示が送信された際に、あわせて送信される当該商品購入支援装置１００の装置情報が、登録部２１０１に登録されているか否かを判断する。 The determination unit 2102 determines whether or not the device information of the product purchase support device 100, which is also transmitted when the inventory reservation instruction is transmitted from the transmission unit 1102 of the product purchase support device 100, is registered in the registration unit 2101. To judge.
　指示部２１０３は、判断部２１０２によって、装置情報が登録されていないと判断された場合、商品購入支援装置１００に対してユーザー情報の取得が必要である旨を通知してユーザー情報を取得させる。また、指示部２１０３は、判断部２１０２によって、装置情報が登録されていると判断された場合、ユーザー情報の取得を省略する。この際、指示部２１０３は、商品購入支援装置１００に対してユーザー情報の取得が不要である旨を通知してもよい。 When the determination unit 2102 determines that the device information is not registered, the instruction unit 2103 notifies the product purchase support device 100 that the user information needs to be acquired, and causes the product purchase support device 100 to acquire the user information. Further, when the determination unit 2102 determines that the device information is registered, the instruction unit 2103 omits the acquisition of the user information. At this time, the instruction unit 2103 may notify the product purchase support device 100 that it is not necessary to acquire the user information.
　在庫管理部２１０４は、ストレージ２４０に記憶された在庫管理情報を管理する。在庫管理部２１０４は、在庫管理情報にアクセスして商品５００の在庫の追加、削除、変更等の処理を実行する。 The inventory management unit 2104 manages the inventory management information stored in the storage 240. The inventory management unit 2104 accesses the inventory management information and executes processing such as addition, deletion, and change of the inventory of the product 500.
　発行部２１０５は、在庫管理情報に新たな商品５００に関する情報が登録されると、当該商品５００に関する在庫管理情報にアクセスするためのアクセス情報を含む商品情報を、商品５００または商品５００に関する表示に付与可能な形式で発行する。 When the new product 500 information is registered in the inventory management information, the issuing unit 2105 assigns the product information including the access information for accessing the inventory management information related to the product 500 to the display related to the product 500 or the product 500. Issue in a possible format.
　＜在庫管理情報＞
　図８は、在庫管理装置に記憶される在庫管理情報の一例を示す図である。 <Inventory management information>
FIG. 8 is a diagram showing an example of inventory management information stored in the inventory management device.
　在庫管理装置２００のストレージ２４０には、たとえば、図８に示すような在庫管理情報が記憶されている。図８に例示される在庫管理情報には、レコードＩＤ、商品名称、在庫確保状況、ユーザー情報、在庫確保日時、在庫確保解除予定、ステータス等の情報が含まれる。 For example, inventory management information as shown in FIG. 8 is stored in the storage 240 of the inventory management device 200. The inventory management information exemplified in FIG. 8 includes information such as a record ID, a product name, an inventory securing status, user information, an inventory securing date and time, an inventory securing release schedule, and a status.
　レコードＩＤは、在庫している商品１つ１つに割り当てられる識別情報である。 The record ID is identification information assigned to each product in stock.
　商品名称は、商品名や型番等、商品の種類を識別するための情報である。 The product name is information for identifying the type of product, such as the product name and model number.
　在庫確保状況は、在庫が確保されているか否かと、在庫が確保されている場合、在庫確保指示を送信した商品購入支援装置１００の装置情報を示す。 The inventory securing status indicates whether or not the inventory is secured, and if the inventory is secured, the device information of the product purchase support device 100 that has sent the inventory securing instruction.
　ユーザー情報は、在庫確保指示を送信した商品購入支援装置１００に対応するユーザーのユーザー情報を示す。 The user information indicates the user information of the user corresponding to the product purchase support device 100 that has sent the inventory securing instruction.
　在庫確保日時は、在庫確保指示を受信して在庫を確保した時刻を示す情報である。 The inventory reservation date and time is information indicating the time when the inventory reservation instruction is received and the inventory is secured.
　在庫確保解除予定は、在庫確保指示を受信して在庫を確保してから、所定の時間内にユーザー情報が登録されない場合に在庫の確保が解除される予定時刻を示す情報である。 The inventory reservation release schedule is information indicating the scheduled time when the inventory reservation is canceled if the user information is not registered within a predetermined time after receiving the inventory reservation instruction and securing the inventory.
　ステータスは、各商品の現在の状況を示す情報である。 The status is information indicating the current status of each product.
　図８の例では、レコードＩＤ０００１の商品Ｘは、装置００１を使用しているユーザー１によって在庫が確保され、すでに配送が完了している。レコードＩＤ０００２の商品Ｘは、装置００２を使用しているユーザー２によって在庫が確保され、決済処理を実行中である。レコードＩＤ０００３の商品Ｘは、装置００３から送信された在庫確保指示によって在庫が確保されているが、装置００３に対応するユーザーのユーザー情報はまだ登録されておらず、ユーザー情報の登録を待っている情報である。在庫確保日時から所定の時間が経過した在庫確保解除予定までユーザー情報の登録が行われない場合、装置００３を使用するユーザーの購入意思がないと判断して在庫の確保は解除される。 In the example of FIG. 8, the product X of the record ID 0001 is inventoried by the user 1 who is using the device 001, and the delivery has already been completed. The product X of the record ID 0002 is inventoried by the user 2 who is using the device 002, and the settlement process is being executed. The product X of the record ID 0003 is inventoried according to the inventory securing instruction sent from the device 003, but the user information of the user corresponding to the device 003 has not been registered yet and is waiting for the registration of the user information. Information. If the user information is not registered from the inventory reservation date and time to the inventory reservation release schedule after a predetermined time has passed, it is determined that the user who uses the device 003 has no intention of purchasing, and the inventory reservation is canceled.
　＜商品購入支援システムにおける処理の概要＞
　以下、商品購入支援システムにおいて実行される処理の例について説明する。 <Outline of processing in the product purchase support system>
Hereinafter, an example of processing executed in the product purchase support system will be described.
　図９は、商品購入支援システムにおいて実行される処理の手順を示すシーケンスチャートである。図９のシーケンスチャートに示される各装置の処理は、各装置のストレージにプログラムとして記憶されており、各装置のＣＰＵが各部を制御することにより実行される。 FIG. 9 is a sequence chart showing the procedure of processing executed in the product purchase support system. The processing of each device shown in the sequence chart of FIG. 9 is stored as a program in the storage of each device, and is executed by the CPU of each device controlling each unit.
　図９に示すように、商品購入支援装置１００は、ユーザーの指示に基づいて、ユーザーが購入を希望する商品５００から商品情報およびアクセス情報を取得する（ステップＳ１０１）。 As shown in FIG. 9, the product purchase support device 100 acquires product information and access information from the product 500 that the user wants to purchase based on the user's instruction (step S101).
　続いて、商品購入支援装置１００は、取得したアクセス情報に基づいて、在庫管理装置２００に対して商品５００の在庫を確保させるための在庫確保指示を送信する（ステップＳ１０２）。在庫確保指示には、在庫を確保する商品５００の個数等の情報も含まれる。また、商品購入支援装置１００は、在庫確保指示とあわせて自機を識別可能な装置情報も送信する。なお、装置情報としてクッキー情報が使用される場合、商品購入支援装置１００が初めて在庫管理装置２００と通信する際には、装置情報は送信されなくてもよい。この場合、在庫管理装置２００において装置情報としてのクッキー情報が生成され、以降の処理において使用される。 Subsequently, the product purchase support device 100 transmits an inventory securing instruction for securing the inventory of the product 500 to the inventory management device 200 based on the acquired access information (step S102). The inventory securing instruction also includes information such as the number of products 500 for which the inventory is secured. In addition, the product purchase support device 100 also transmits device information that can identify the own machine together with the inventory securing instruction. When the cookie information is used as the device information, the device information does not have to be transmitted when the product purchase support device 100 communicates with the inventory management device 200 for the first time. In this case, the inventory management device 200 generates cookie information as device information and uses it in the subsequent processing.
　在庫管理装置２００は、商品購入支援装置１００から送信された在庫確保指示を受信すると、当該商品５００の在庫管理情報にアクセスして、当該商品５００の在庫を確保する（ステップＳ１０３）。たとえば、在庫管理装置２００は、図８に示すような在庫管理情報において、商品５００の在庫確保状況を「未」から、在庫確保指示が送信された商品購入支援装置１００の装置情報に変更する。これにより、在庫管理装置２００は、当該商品５００の在庫を、当該装置情報によって示される商品購入支援装置１００のユーザーによって購入されるものとして確保する。 When the inventory management device 200 receives the inventory securing instruction transmitted from the product purchase support device 100, the inventory management device 200 accesses the inventory management information of the product 500 and secures the inventory of the product 500 (step S103). For example, in the inventory management information as shown in FIG. 8, the inventory management device 200 changes the inventory securing status of the product 500 from “not yet” to the device information of the product purchase support device 100 to which the inventory securing instruction is transmitted. As a result, the inventory management device 200 secures the inventory of the product 500 as being purchased by the user of the product purchase support device 100 indicated by the device information.
　続いて、在庫管理装置２００は、ステップＳ１０３おいて在庫を確保した商品購入支援装置１００の装置情報に対応するユーザー情報の登録状況を確認する（ステップＳ１０４）。 Subsequently, the inventory management device 200 confirms the registration status of the user information corresponding to the device information of the product purchase support device 100 whose inventory has been secured in step S103 (step S104).
　続いて、在庫管理装置２００は、装置情報に対応するユーザー情報が登録されているか否かを判断する（ステップＳ１０５）。 Subsequently, the inventory management device 200 determines whether or not the user information corresponding to the device information is registered (step S105).
　ユーザー情報が登録されている場合（ステップＳ１０５：ＹＥＳ）、在庫管理装置２００は、ステップＳ１１０の処理に進む。 When the user information is registered (step S105: YES), the inventory management device 200 proceeds to the process of step S110.
　ユーザー情報が登録されていない場合（ステップＳ１０５：ＮＯ）、在庫管理装置２００は、ユーザー情報の登録指示を商品購入支援装置１００に送信する（ステップＳ１０６）。 When the user information is not registered (step S105: NO), the inventory management device 200 transmits the user information registration instruction to the product purchase support device 100 (step S106).
　商品購入支援装置１００は、ユーザーからユーザー情報を取得し（ステップＳ１０７）、取得したユーザー情報を装置情報とともに在庫管理装置２００に送信する（ステップＳ１０８）。たとえば、商品購入支援装置１００は、ユーザーがユーザー情報を入力するための画面を操作表示部１６０に表示して、ユーザーからユーザー情報を取得する。ユーザー情報には、たとえば、ユーザーの氏名、年齢、住所、電話番号等のユーザーを識別するための各種情報が含まれる。なお、ステップＳ１１３において後述する専用アプリケーションのインストールが既におこなわれている場合は、商品購入支援装置１００は、専用アプリケーションを起動してユーザー情報の取得を行ってもよい。あるいは、商品購入支援装置１００は、専用アプリケーションのインストールを実行して起動し、ユーザー情報の取得を行ってもよい。 The product purchase support device 100 acquires user information from the user (step S107), and transmits the acquired user information together with the device information to the inventory management device 200 (step S108). For example, the product purchase support device 100 displays a screen for the user to input the user information on the operation display unit 160, and acquires the user information from the user. The user information includes various information for identifying the user, such as the user's name, age, address, and telephone number. If the dedicated application described later has already been installed in step S113, the product purchase support device 100 may start the dedicated application to acquire user information. Alternatively, the product purchase support device 100 may execute and start the installation of the dedicated application to acquire the user information.
　在庫管理装置２００は、ステップＳ１０３の在庫確保処理を行ってから所定の時間が経過しても商品購入支援装置１００からユーザー情報が送信されない場合（ステップＳ１９０：ＹＥＳ）、在庫の確保を解除する処理を行い、その旨を商品購入支援装置１００にも通知する（ステップＳ１９１）。在庫の確保を解除する処理は、たとえば、図８の在庫管理情報において、在庫確保情報を「未」の状態に戻すことによって実行され得る。 The inventory management device 200 releases the inventory reservation when the user information is not transmitted from the product purchase support device 100 even after a predetermined time has elapsed since the inventory reservation process in step S103 was performed (step S190: YES). To that effect, and notify the product purchase support device 100 to that effect (step S191). The process of releasing the inventory reservation can be executed, for example, by returning the inventory reservation information to the “not yet” state in the inventory management information of FIG.
　在庫管理装置２００は、商品購入支援装置１００から送信されたユーザー情報を、商品購入支援装置１００の装置情報と関連付けてストレージ２４０に登録する（ステップＳ１０９）。 The inventory management device 200 registers the user information transmitted from the product purchase support device 100 in the storage 240 in association with the device information of the product purchase support device 100 (step S109).
　続いて、在庫管理装置２００は、商品購入支援装置１００に専用アプリケーションがインストールされているか否か、商品購入支援装置１００に対応するユーザーの支払情報と配送先情報が登録されているか否か、を確認する（ステップＳ１１０）。 Subsequently, the inventory management device 200 determines whether or not a dedicated application is installed in the product purchase support device 100, and whether or not the user's payment information and delivery address information corresponding to the product purchase support device 100 are registered. Confirm (step S110).
　専用アプリケーションが既にインストールされており、支払情報および情報も録されている場合（ステップＳ１１１：ＹＥＳ）、在庫管理装置２００は、ステップＳ１１８の処理に進む。 If the dedicated application is already installed and payment information and information are also recorded (step S111: YES), the inventory management device 200 proceeds to the process of step S118.
　専用アプリケーションがインストールされていない場合、あるいは、支払情報または配送先情報が登録されていない場合（ステップＳ１１１：ＮＯ）、在庫管理装置２００は、専用アプリケーションの設定指示または各種情報の登録指示を、商品購入支援装置１００に送信する（ステップＳ１１２）。 If the dedicated application is not installed, or if payment information or shipping address information is not registered (step S111: NO), the inventory management device 200 issues a setting instruction for the dedicated application or a registration instruction for various information to the product. It is transmitted to the purchase support device 100 (step S112).
　商品購入支援装置１００は、ステップＳ１１２において在庫管理装置２００から送信された指示に基づいて、専用アプリケーションのダウンロードおよびインストール（ステップＳ１１３）、ユーザーからの支払情報の取得（ステップＳ１１４）、ユーザーからの配送先情報の取得（ステップＳ１１５）を実行する。支払情報は、商品５００の購入する際の支払に必要な情報であり、クレジットカード、プリペイドカード、各種バーコード決済またはモバイル決済等の各種決済手段を利用するための識別情報や認証情報等の情報である。配送先情報は、商品５００を配送するために必要な情報であり、配送先の住所、宛名、配送日時、配送業者、配送手段等の各種情報である。 The product purchase support device 100 downloads and installs the dedicated application (step S113), acquires payment information from the user (step S114), and delivers from the user based on the instruction transmitted from the inventory management device 200 in step S112. The acquisition of the destination information (step S115) is executed. The payment information is information necessary for payment when purchasing the product 500, and is information such as identification information and authentication information for using various payment methods such as credit card, prepaid card, various bar code payments, and mobile payments. Is. The delivery destination information is information necessary for delivering the product 500, and is various information such as a delivery destination address, an address, a delivery date and time, a delivery company, and a delivery means.
　商品購入支援装置１００は、ステップＳ１１４、ステップＳ１１５の処理において取得された支払情報や配送先情報等の各種情報を在庫管理装置２００に送信する（ステップＳ１１６）。 The product purchase support device 100 transmits various information such as payment information and delivery destination information acquired in the processes of steps S114 and S115 to the inventory management device 200 (step S116).
　在庫管理装置２００は、商品購入支援装置１００から送信された支払情報や配送先情報等の各種情報を対応するユーザーのユーザー情報に関連付けてストレージ２４０に登録する（ステップＳ１１７）。 The inventory management device 200 registers various information such as payment information and delivery address information transmitted from the product purchase support device 100 in the storage 240 in association with the user information of the corresponding user (step S117).
　在庫管理装置２００は、ストレージ２４０に登録されている支払情報に基づいて、商品５００の購入に必要な費用に関する決済指示を決済システム３００に送信する（ステップＳ１１８）。 The inventory management device 200 transmits a payment instruction regarding the cost required for purchasing the product 500 to the payment system 300 based on the payment information registered in the storage 240 (step S118).
　決済システム３００は、在庫管理装置２００から送信された決済指示に基づいて決済処理を実行し（ステップＳ１１９）、決済処理の結果を在庫管理装置２００に通知する（ステップＳ１２０）。 The payment system 300 executes the payment process based on the payment instruction transmitted from the inventory management device 200 (step S119), and notifies the inventory management device 200 of the result of the payment process (step S120).
　在庫管理装置２００は、決済システム３００から受信した決済処理の結果を確認し、決済完了していれば、商品５００の配送に関する配送指示を配送システム４００に送信する（ステップＳ１２１）。 The inventory management device 200 confirms the result of the payment process received from the payment system 300, and if the payment is completed, sends a delivery instruction regarding the delivery of the product 500 to the delivery system 400 (step S121).
　配送システム４００は、在庫管理装置２００から送信された配送指示に基づいて配送事業者の手配等の配送処理を実行し、配送の状況や結果等を在庫管理装置２００に適宜通知する（ステップＳ１２２）。 The delivery system 400 executes delivery processing such as arrangements by the delivery company based on the delivery instruction transmitted from the inventory management device 200, and appropriately notifies the inventory management device 200 of the delivery status and results (step S122). ..
　在庫管理装置２００は、決済処理の結果や配送指示の完了について、商品購入支援装置１００に通知する（ステップＳ１２３）。 The inventory management device 200 notifies the product purchase support device 100 of the result of the settlement process and the completion of the delivery instruction (step S123).
　以上のように、本実施形態の商品購入支援装置１００によれば、は、商品または当該商品に関する表示から、当該商品の在庫を管理する在庫管理装置２００へのアクセス情報を含む商品情報を取得し、在庫管理装置２００に対して当該商品の在庫を確保させるための在庫確保指示を送信する。そして、在庫確保指示が送信された後に、必要であればユーザーを識別するためのユーザー情報を取得する。 As described above, according to the product purchase support device 100 of the present embodiment, from the product or the display related to the product, the product information including the access information to the inventory management device 200 that manages the inventory of the product is acquired. , An inventory securing instruction for securing the inventory of the product is transmitted to the inventory management device 200. Then, after the inventory reservation instruction is transmitted, user information for identifying the user is acquired if necessary.
　従来のショッピングサイト等においては、ユーザーは、商品情報が掲載されたページをサーバーからダウンロードして表示したり、ショッピングサイトのページにおいて商品の情報を再度確認したりする必要がある。さらに購入する前にユーザー情報の入力、支払情報の入力、配送先情報の入力、ユーザー登録・認証等の作業を完了した後で最終的な購入に至るものであり、単に欲しいものを購入するという行為に対して、煩雑で余分な動作がユーザーに要求されている。本実施形態によれば、商品購入支援装置１００が商品等からアクセス情報が含まれた商品情報を取得するだけで、在庫管理装置２００に対して当該商品の在庫を確保させるための在庫確保指示が送信される。これにより、ユーザーは、迅速かつ手軽に購入を希望する商品の在庫を確保して購入につなげることができる。そして、ユーザーは、在庫を確保した後で、購入に必要なユーザー情報等を入力して送信することによって、迅速、確実かつ手軽に所望の商品を購入することができる。 In a conventional shopping site or the like, the user needs to download and display the page on which the product information is posted from the server, or check the product information again on the page of the shopping site. Furthermore, after completing the work such as inputting user information, inputting payment information, inputting shipping address information, user registration / authentication, etc. before purchasing, the final purchase is reached, and simply purchasing what you want. The user is required to perform complicated and extra actions for the action. According to the present embodiment, the product purchase support device 100 simply acquires the product information including the access information from the product or the like, and the inventory management device 200 is instructed to secure the inventory of the product. Will be sent. As a result, the user can quickly and easily secure the inventory of the product he / she wants to purchase and lead to the purchase. Then, after securing the inventory, the user can quickly, reliably and easily purchase the desired product by inputting and transmitting the user information and the like necessary for the purchase.
　また、商品購入支援装置１００は、ユーザーが商品を購入するための支払情報および商品を配送するための配送先情報をさらに取得する。これにより、ユーザーは、所望の商品の在庫を確保した上で、容易に購入手続きを進めて確実に商品を入手することができる。 Further, the product purchase support device 100 further acquires payment information for the user to purchase the product and delivery destination information for delivering the product. As a result, the user can easily proceed with the purchase procedure and surely obtain the product after securing the inventory of the desired product.
　また、商品購入支援装置１００は、取得したユーザー情報を在庫管理装置２００に送信する。これにより、ユーザーは、所望の商品の在庫を確保した上で、容易に購入手続きを進めて確実に商品を入手することができる。 Further, the product purchase support device 100 transmits the acquired user information to the inventory management device 200. As a result, the user can easily proceed with the purchase procedure and surely obtain the product after securing the inventory of the desired product.
　また、商品購入支援装置１００は、在庫確保指示ーを在庫管理装置２００に送信する際に、自機を識別可能な装置情報をあわせて送信するか、または在庫確保指示を送信した際に在庫管理装置２００から装置情報を取得し、ユーザー情報を送信する際に装置情報をあわせて送信する。在庫管理装置２００は、上記の装置情報に関連付けて商品の在庫を確保することによって、ユーザーが使用している商品購入支援装置１００に対して在庫を確保することができる。したがって、在庫管理装置２００は、ユーザーからユーザー情報を取得していなくても、適切に在庫を確保することができる。そして、在庫管理装置２００は、装置情報をキーとして、在庫確保指示とユーザー情報とを関連付けることができる。これにより、在庫管理装置２００は、ユーザーが在庫を確保した商品を当該ユーザーに適切に提供することができる。 Further, the product purchase support device 100 also transmits device information that can identify the own machine when transmitting the inventory securing instruction to the inventory management device 200, or inventory management when the inventory securing instruction is transmitted. The device information is acquired from the device 200, and when the user information is transmitted, the device information is also transmitted. The inventory management device 200 can secure the inventory for the product purchase support device 100 used by the user by securing the inventory of the product in association with the above device information. Therefore, the inventory management device 200 can appropriately secure the inventory even if the user information is not acquired from the user. Then, the inventory management device 200 can associate the inventory securing instruction with the user information by using the device information as a key. As a result, the inventory management device 200 can appropriately provide the user with the product for which the user has secured the inventory.
　また、商品購入支援装置１００は、商品または商品に関する表示に付されたバーコード（ＱＲコード等）から商品情報を取得する。 In addition, the product purchase support device 100 acquires product information from the product or a barcode (QR code, etc.) attached to the display related to the product.
　たとえば、メーカー等が新商品のサンプル等を街角で配布する際に、サンプルに本実施形態の商品情報を示すＱＲコードを付けて配れば、サンプルを受け取った消費者は、自身のスマートフォンなどでＱＲコードを読み取るだけで、在庫管理装置２００にアクセスして商品の在庫を確保して購入につなげることができる。これにより、消費者は気になる新商品を迅速かつ確実に購入することができ、購入するために必要な検索等の手間も大幅に省くことができる。 For example, when a manufacturer distributes a sample of a new product on a street corner, if the sample is distributed with a QR code indicating the product information of the present embodiment, the consumer who receives the sample can use the QR on his / her own smartphone or the like. By simply reading the code, it is possible to access the inventory management device 200, secure the inventory of the product, and connect it to the purchase. As a result, consumers can quickly and surely purchase new products they are interested in, and can greatly reduce the time and effort required for searching and the like.
　あるいは、テレビショッピングなどにおいて、テレビの画面に商品情報を示すＱＲコードを表示すれば、視聴者は、自身のスマートフォンなどでＱＲコードを読み取るだけで、在庫管理装置２００にアクセスして商品の在庫を確保して購入につなげることができる。これにより、消費者は気になる新商品を迅速かつ確実に購入することができ、購入するために必要な検索等の手間も大幅に省くことができる。 Alternatively, in TV shopping or the like, if a QR code indicating product information is displayed on the screen of the TV, the viewer can access the inventory management device 200 and check the inventory of the product simply by reading the QR code with his or her smartphone or the like. You can secure it and connect it to your purchase. As a result, consumers can quickly and surely purchase new products they are interested in, and can greatly reduce the time and effort required for searching and the like.
　また、商品購入支援装置１００は、商品または商品に関する表示に付されたリンク情報から商品情報を取得する。 Further, the product purchase support device 100 acquires the product information from the product or the link information attached to the display related to the product.
　たとえば、メーカー等が商品等のダイレクトメールやメッセージを送信する際に、本実施形態の商品情報を示すリンク情報を付けて送信すれば、メール等を受け取った消費者は、表示されたリンク情報をタップするだけで、在庫管理装置２００にアクセスして商品の在庫を確保して購入につなげることができる。これにより、消費者は気になる商品を迅速かつ確実に購入することができ、購入するために必要な検索等の手間も大幅に省くことができる。 For example, when a manufacturer or the like sends a direct mail or a message of a product or the like, if the link information indicating the product information of the present embodiment is attached and sent, the consumer who receives the mail or the like can use the displayed link information. With just a tap, you can access the inventory management device 200 to secure inventory of products and connect them to purchases. As a result, the consumer can quickly and surely purchase the product he / she is interested in, and can greatly save the trouble of searching and the like required for the purchase.
　また、商品購入支援装置１００は、在庫確保指示が送信されてから所定の時間内にユーザー情報が取得されない場合に、商品の在庫の確保が解除される旨をユーザーに通知する。これにより、ユーザーは、一度在庫を確保したものの、やはり購入しないと判断した商品については、ユーザー情報を入力しないことによって在庫の確保を解除して購入を中止することができる。商品の販売者も、商品を購入しないユーザーのためにいつまでも在庫を確保しておく不利益を回避することができる。 Further, the product purchase support device 100 notifies the user that the stock reservation of the product is released when the user information is not acquired within a predetermined time after the inventory reservation instruction is transmitted. As a result, the user can cancel the inventory reservation and cancel the purchase by not inputting the user information for the product that has once secured the inventory but also decided not to purchase. The seller of the product can also avoid the disadvantage of keeping inventory indefinitely for the user who does not purchase the product.
　また、商品購入支援装置１００は、在庫確保指示が送信された後に、新たな商品に関する商品情報の読み取りまたはユーザー情報の入力を行うための専用アプリケーションをインストールするための情報を取得する。これにより、ユーザーは、商品情報の読み取りまたはユーザー情報の入力を行うための専用アプリケーションを利用して、より簡単かつ迅速に所望の商品を購入することができる。 Further, the product purchase support device 100 acquires information for installing a dedicated application for reading product information or inputting user information regarding a new product after the inventory securing instruction is transmitted. As a result, the user can purchase the desired product more easily and quickly by using the dedicated application for reading the product information or inputting the user information.
　また、商品購入支援システムにおいて、商品購入支援装置１００は、在庫確保指示を送信する際に、自機を識別可能な装置情報をあわせて送信するか、または在庫確保指示を送信した際に在庫管理装置２００から装置情報を取得し、ユーザー情報を送信する際に装置情報をあわせて送信する。在庫管理装置２００は、商品購入支援装置１００から取得したユーザー情報を、当該商品購入支援装置１００の装置情報と関連付けて登録する。そして、在庫管理装置２００は、商品購入支援装置１００から在庫確保指示が送信された際に、当該商品購入支援装置１００の装置情報が、ユーザー情報と関連付けられて登録されているか否かを判断する。装置情報が登録されていないと判断された場合、在庫管理装置２００は、商品購入支援装置１００に対してユーザー情報の取得が必要である旨を通知して前記ユーザー情報を取得させる。一方、装置情報がユーザー情報と関連付けられて登録されていると判断された場合、在庫管理装置２００は、ユーザー情報の取得を省略する。これにより、ユーザー情報が装置情報に関連付けられて登録されていない場合には、ユーザー情報の取得を促して在庫を確保した商品を確実に販売することができ、ユーザー情報が装置情報に関連付けられて既に登録されている場合にはユーザー情報の取得を省略して、ユーザーの手間を省いて迅速かつ手軽な購入を実現することができる。 Further, in the product purchase support system, the product purchase support device 100 also transmits device information that can identify the own machine when transmitting the inventory securing instruction, or inventory management when the inventory securing instruction is transmitted. The device information is acquired from the device 200, and when the user information is transmitted, the device information is also transmitted. The inventory management device 200 registers the user information acquired from the product purchase support device 100 in association with the device information of the product purchase support device 100. Then, when the inventory securing instruction is transmitted from the product purchase support device 100, the inventory management device 200 determines whether or not the device information of the product purchase support device 100 is registered in association with the user information. .. When it is determined that the device information is not registered, the inventory management device 200 notifies the product purchase support device 100 that it is necessary to acquire the user information, and causes the product purchase support device 100 to acquire the user information. On the other hand, when it is determined that the device information is registered in association with the user information, the inventory management device 200 omits the acquisition of the user information. As a result, when the user information is not registered in association with the device information, it is possible to prompt the acquisition of the user information and reliably sell the product whose inventory is secured, and the user information is associated with the device information. If it has already been registered, it is possible to omit the acquisition of user information and realize a quick and easy purchase without the user's trouble.
　また、商品購入支援システムにおいて、在庫管理装置２００は、商品の在庫を管理するための在庫管理情報を管理する。そして、在庫管理情報に新たな商品に関する情報が登録されると、当該商品に関する在庫管理情報にアクセスするためのアクセス情報を含む商品情報を、商品または商品に関する表示に付与可能な形式で発行する。これにより、新たな商品およびその在庫に関する情報が在庫管理装置に登録された際に、当該商品の在庫管理情報にアクセスするためのアクセス情報を含む商品情報が、商品などに付与できる形式で自動的に発行される。したがって、商品の販売者は、発行された商品情報を商品または商品の広告等に付すだけで、ユーザーに迅速かつ手軽に購入してもらうようにすることができる。 Further, in the product purchase support system, the inventory management device 200 manages inventory management information for managing the inventory of products. Then, when the information about the new product is registered in the inventory management information, the product information including the access information for accessing the inventory management information about the product is issued in a format that can be added to the product or the display about the product. As a result, when information about a new product and its inventory is registered in the inventory management device, product information including access information for accessing the inventory management information of the product is automatically given to the product or the like in a format that can be given to the product or the like. Is issued to. Therefore, the seller of the product can promptly and easily purchase the product by simply attaching the issued product information to the product or the advertisement of the product.
　なお、本発明は、上述した実施形態のみに限定されるものではなく、特許請求の範囲内において、種々改変することができる。 The present invention is not limited to the above-described embodiment, and various modifications can be made within the scope of the claims.
　たとえば、上記の実施形態においては、図９のステップＳ１１０の処理において商品購入装置１００に専用アプリケーションがインストールされているか否か等が確認される例について説明したが、これらの確認処理が行われるタイミングは図９の例に限定されない。たとえば、在庫管理装置２００は、ステップＳ１０３の処理において在庫確保処理を行う前に専用アプリケーションがインストールされているか否かを確認してもよい。この場合、専用アプリケーションがインストールされていれば、在庫管理装置２００は、専用アプリケーションを介して商品購入装置１００の装置情報を取得して、取得した装置情報に関連付けて商品５００の在庫を確保してもよい。 For example, in the above embodiment, an example in which it is confirmed whether or not a dedicated application is installed in the product purchasing device 100 in the process of step S110 of FIG. 9 has been described, but the timing at which these confirmation processes are performed has been described. Is not limited to the example of FIG. For example, the inventory management device 200 may confirm whether or not the dedicated application is installed before performing the inventory securing process in the process of step S103. In this case, if the dedicated application is installed, the inventory management device 200 acquires the device information of the product purchasing device 100 via the dedicated application, and secures the inventory of the product 500 in association with the acquired device information. May be good.
　また、商品購入支援システムが有する商品購入支援装置１００、在庫管理装置２００、決済システム３００および配送システム４００の各構成は、それぞれ上記の構成要素以外の構成要素を含んでいてもよく、あるいは、上記の構成要素のうちの一部が含まれていなくてもよい。 Further, each configuration of the product purchase support device 100, the inventory management device 200, the payment system 300, and the delivery system 400 included in the product purchase support system may include components other than the above components, or the above components. It is not necessary to include some of the components of.
　また、各構成が有する機能は、他の構成によって実現されてもよい。たとえば、在庫管理装置２００が有するものとして説明した機能の一部を、商品購入支援装置１００等の他の構成が実行するようにしてもよい。あるいは、商品購入支援装置１００が有するものとして説明した機能の一部を、在庫管理装置２００等の他の構成が実行するようにしてもよい。 Further, the functions of each configuration may be realized by other configurations. For example, a part of the functions described as having the inventory management device 200 may be executed by another configuration such as the product purchase support device 100. Alternatively, some of the functions described as having the product purchase support device 100 may be executed by another configuration such as the inventory management device 200.
　また、商品購入支援装置１００、在庫管理装置２００、決済システム３００および配送システム４００は、それぞれ複数の装置によって構成されてもよく、あるいは単一の装置によって構成されてもよい。各構成は、それぞれ他の構成に含まれて構成されてもよい。 Further, the product purchase support device 100, the inventory management device 200, the payment system 300, and the delivery system 400 may each be configured by a plurality of devices, or may be configured by a single device. Each configuration may be included in another configuration.
　また、上述した実施形態に係る商品購入支援システムにおける処理は、上記のフローチャートまたはシーケンスチャートのステップ以外のステップを含んでもよく、あるいは、上述したステップのうちの一部を含まなくてもよい。また、ステップの順序は、上述した実施形態に限定されない。さらに、各ステップは、他のステップと組み合わされて一つのステップとして実行されてもよく、他のステップに含まれて実行されてもよく、複数のステップに分割されて実行されてもよい。 Further, the process in the product purchase support system according to the above-described embodiment may include steps other than the steps of the above-mentioned flowchart or sequence chart, or may not include a part of the above-mentioned steps. Further, the order of the steps is not limited to the above-described embodiment. Further, each step may be executed as one step in combination with other steps, may be executed by being included in other steps, or may be executed by being divided into a plurality of steps.
　また、上述したフローチャートまたはシーケンスチャートは、一部のステップを省略してもよく、他のステップが追加されてもよい。また各ステップの一部は同時に実行されてもよく、一つのステップが複数のステップに分割されて実行されてもよい。 Further, in the above-mentioned flowchart or sequence chart, some steps may be omitted or other steps may be added. Further, a part of each step may be executed at the same time, or one step may be divided into a plurality of steps and executed.
　上述した実施形態に係る商品購入支援システムにおける各種処理を行う手段および方法は、専用のハードウェア回路、またはプログラムされたコンピューターのいずれによっても実現することが可能である。上記プログラムは、たとえば、フレキシブルディスクおよびＣＤ－ＲＯＭ等のコンピューター読み取り可能な記録媒体によって提供されてもよいし、インターネット等のネットワークを介してオンラインで提供されてもよい。この場合、コンピューター読み取り可能な記録媒体に記録されたプログラムは、通常、ハードディスク等の記憶部に転送され記憶される。また、上記プログラムは、単独のアプリケーションソフトとして提供されてもよいし、商品購入支援システムの一機能としてその装置のソフトウエアに組み込まれてもよい。 The means and methods for performing various processes in the product purchase support system according to the above-described embodiment can be realized by either a dedicated hardware circuit or a programmed computer. The program may be provided, for example, by a computer-readable recording medium such as a flexible disk and a CD-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred and stored in a storage unit such as a hard disk. Further, the above program may be provided as a single application software, or may be incorporated into the software of the device as a function of the product purchase support system.
１００　商品購入支援装置、
２００　在庫管理装置、
３００　決済システム、
４００　配送システム、
　１１０、２１０、３１０、４１０　ＣＰＵ、
　１２０、２２０、３２０、４２０　ＲＯＭ、
　１３０、２３０、３３０、４３０　ＲＡＭ、
　１４０、２４０、３４０、４４０　ストレージ、
　１５０、２５０、３５０、４５０　通信インターフェース、
　１６０、２６０、３６０、４６０　操作表示部、
　１７０　取得部。 100 product purchase support device,
200 inventory management device,
300 payment system,
400 delivery system,
110, 210, 310, 410 CPU,
120, 220, 320, 420 ROM,
130, 230, 330, 430 RAM,
140, 240, 340, 440 storage,
150, 250, 350, 450 communication interface,
160, 260, 360, 460 Operation display,
170 Acquisition department.

Claims (11)

  1. 　ユーザーの指示に基づいて、商品または当該商品に関する表示から、当該商品を識別するための情報であって当該商品の在庫を管理する在庫管理装置へのアクセス情報を含む商品情報を取得する商品情報取得部と、
    　前記商品情報取得部によって前記商品情報が取得されると、当該商品情報から前記在庫管理装置へのアクセス情報を取得して、当該在庫管理装置に対して当該商品の在庫を確保させるための在庫確保指示を送信する送信部と、
    　前記送信部によって前記在庫確保指示が送信された後に、前記ユーザーを識別するためのユーザー情報を取得するユーザー情報取得部と、
    　を有する商品購入支援装置。     Acquiring product information that includes access information to an inventory management device that manages the inventory of the product, which is information for identifying the product, from the product or the display related to the product based on the user's instruction. Department and
    When the product information is acquired by the product information acquisition unit, access information to the inventory management device is acquired from the product information, and inventory is secured so that the inventory management device can secure the inventory of the product. A transmitter that sends instructions and
    After the inventory reservation instruction is transmitted by the transmission unit, a user information acquisition unit that acquires user information for identifying the user, and a user information acquisition unit.
    Product purchase support device with.
  2. 　前記ユーザー情報取得部は、前記ユーザーが前記商品を購入するための支払情報および前記商品を配送するための配送先情報をさらに取得する請求項１に記載の商品購入支援装置。 The product purchase support device according to claim 1, wherein the user information acquisition unit further acquires payment information for the user to purchase the product and delivery destination information for delivering the product.
  3. 　前記送信部は、前記ユーザー情報取得部によって取得された前記ユーザー情報を前記在庫管理装置に送信する請求項１または２に記載の商品購入支援装置。 The product purchase support device according to claim 1 or 2, wherein the transmission unit transmits the user information acquired by the user information acquisition unit to the inventory management device.
  4. 　前記送信部は、前記在庫確保指示を送信する際に自機を識別するための装置情報を送信するか、または前記在庫確保指示を送信した際に前記在庫管理装置から前記装置情報を取得し、前記ユーザー情報を送信する際に前記装置情報をあわせて送信する請求項１～３のいずれかに記載の商品購入支援装置。 The transmitting unit transmits device information for identifying the own machine when transmitting the inventory securing instruction, or acquires the device information from the inventory management device when transmitting the inventory securing instruction. The product purchase support device according to any one of claims 1 to 3, wherein the device information is also transmitted when the user information is transmitted.
  5. 　前記商品情報取得部は、前記商品または前記商品に関する前記表示に付されたバーコードから前記商品情報を取得する請求項１～４のいずれかに記載の商品購入支援装置。 The product purchase support device according to any one of claims 1 to 4, wherein the product information acquisition unit acquires the product information from the product or a barcode attached to the display related to the product.
  6. 　前記商品情報取得部は、前記商品または前記商品に関する前記表示に付されたリンク情報から前記商品情報を取得する請求項１～４のいずれかに記載の商品購入支援装置。 The product purchase support device according to any one of claims 1 to 4, wherein the product information acquisition unit acquires the product information from the product or the link information attached to the display related to the product.
  7. 　前記送信部によって前記在庫確保指示が送信されてから所定の時間内に前記ユーザー情報取得部によって前記ユーザー情報が取得されない場合に、前記商品の在庫の確保が解除される旨をユーザーに通知する解除通知部をさらに有する請求項１～６のいずれかに記載の商品購入支援装置。 Cancellation notifying the user that the stock reservation of the product is canceled when the user information is not acquired by the user information acquisition unit within a predetermined time after the inventory reservation instruction is transmitted by the transmission unit. The product purchase support device according to any one of claims 1 to 6, further comprising a notification unit.
  8. 　前記送信部によって前記在庫確保指示が送信された後に、新たな商品に関する前記商品情報の読み取りまたは前記ユーザー情報の入力を行うための専用アプリケーションをインストールするための情報を取得する設定部をさらに有する請求項１～７のいずれかに記載の商品購入支援装置。 A claim further comprising a setting unit for acquiring information for installing a dedicated application for reading the product information or inputting the user information regarding a new product after the inventory reservation instruction is transmitted by the transmitting unit. The product purchase support device according to any one of items 1 to 7.
  9. 　請求項１～８のいずれかに記載の商品購入支援装置と、
    　在庫管理装置と、
    　を有する商品購入支援システムであって、
    　前記商品購入支援装置の前記送信部は、前記在庫確保指示を送信する際に当該商品購入支援装置を識別するための装置情報をあわせて送信するか、または前記在庫確保指示を送信した際に前記在庫管理装置から前記装置情報を取得し、前記ユーザー情報を送信する際に前記装置情報をあわせて送信し、
    　前記在庫管理装置は、
    　前記商品購入支援装置の前記ユーザー情報取得部によって取得された前記ユーザー情報を、前記商品購入支援装置から取得して、前記商品購入支援装置の前記装置情報と関連付けて登録する登録部と、
    　前記商品購入支援装置の前記送信部から前記在庫確保指示が送信された際に、当該商品購入支援装置の前記装置情報が、前記ユーザー情報と関連付けられて前記登録部に登録されているか否かを判断する判断部と、
    　前記判断部によって前記装置情報が登録されていないと判断された場合、前記商品購入支援装置に対して前記ユーザー情報の取得が必要である旨を通知して前記ユーザー情報を取得させ、前記判断部によって前記装置情報が前記ユーザー情報と関連付けられて登録されていると判断された場合、前記ユーザー情報の取得を省略する指示部と、
    　を有する商品購入支援システム。     The product purchase support device according to any one of claims 1 to 8.
    Inventory management device and
    It is a product purchase support system that has
    The transmitting unit of the product purchase support device also transmits device information for identifying the product purchase support device when transmitting the inventory securing instruction, or when the inventory securing instruction is transmitted, the said The device information is acquired from the inventory management device, and when the user information is transmitted, the device information is also transmitted.
    The inventory management device is
    A registration unit that acquires the user information acquired by the user information acquisition unit of the product purchase support device from the product purchase support device and registers it in association with the device information of the product purchase support device.
    When the inventory securing instruction is transmitted from the transmission unit of the product purchase support device, whether or not the device information of the product purchase support device is registered in the registration unit in association with the user information. Judgment department to judge and
    When the determination unit determines that the device information is not registered, the product purchase support device is notified that the user information needs to be acquired, and the user information is acquired, and the determination unit obtains the user information. When it is determined that the device information is registered in association with the user information, an instruction unit for omitting acquisition of the user information and an instruction unit
    Product purchase support system with.
  10. 　前記在庫管理装置は、
    　前記商品の在庫を管理するための在庫管理情報を管理する在庫管理部と、
    　前記在庫管理情報に新たな前記商品に関する情報が登録されると、当該商品に関する在庫管理情報にアクセスするための前記アクセス情報を含む前記商品情報を、前記商品または前記商品に関する表示に付与可能に発行する発行部と、
    　をさらに有する請求項９に記載の商品購入支援システム。     The inventory management device is
    An inventory management department that manages inventory management information for managing the inventory of the products,
    When new information about the product is registered in the inventory management information, the product information including the access information for accessing the inventory management information about the product can be added to the product or the display related to the product. Issuance department and
    The product purchase support system according to claim 9, further comprising.
  11. 　ユーザーの指示に基づいて、商品または当該商品に関する表示から、当該商品を識別するための情報であって当該商品の在庫を管理する在庫管理装置へのアクセス情報を含む商品情報を取得するステップ（ａ）と、
    　前記ステップ（ａ）において前記商品情報が取得されると、当該商品情報から前記在庫管理装置へのアクセス情報を取得して、当該在庫管理装置に対して当該商品の在庫を確保させるための在庫確保指示を送信するステップ（ｂ）と、
    　前記ステップ（ｂ）において前記在庫確保指示が送信された後に、前記ユーザーを識別するためのユーザー情報を取得するステップ（ｃ）と、
    　をコンピューターに実行させるための商品購入支援プログラム。     Based on the user's instruction, a step (a) of acquiring product information including access information to an inventory management device that manages the inventory of the product, which is information for identifying the product, from the product or the display related to the product. )When,
    When the product information is acquired in the step (a), the access information to the inventory management device is acquired from the product information, and the inventory is secured so that the inventory management device can secure the inventory of the product. Step (b) to send the instruction and
    After the inventory reservation instruction is transmitted in the step (b), the step (c) of acquiring the user information for identifying the user and the step (c).
    A product purchase support program that allows a computer to execute.
PCT/JP2019/042407 2019-10-29 2019-10-29 Product purchase assistance device, product purchase assistance system, and product purchase assistance program WO2021084624A1 (en)

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Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2003122980A (en) * 2001-10-17 2003-04-25 Toppan Printing Co Ltd Temporary reservation method and server
JP2004287592A (en) * 2003-03-19 2004-10-14 Sony Corp Settlement system, settlement management device and method, personal digital assistant, information processing method, and program

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2003122980A (en) * 2001-10-17 2003-04-25 Toppan Printing Co Ltd Temporary reservation method and server
JP2004287592A (en) * 2003-03-19 2004-10-14 Sony Corp Settlement system, settlement management device and method, personal digital assistant, information processing method, and program

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