WO2017119096A1 - Information processing device, information processing method, program, and storage medium - Google Patents

Abstract

In order to provide an environment in which orders for a plurality of stores are easily received, consolidated and delivered, this information processing device has: a delivery destination acquisition unit that acquires information about the delivery destination for articles; a designated store reception unit that receives, as designated stores, stores that have been specified by a user; a store retrieval unit that retrieves and presents, as delivery utilization stores, stores which are capable of delivering articles using delivery from the designated stores during the deliverable time of the designated stores; and an order reception unit that receives orders with respect to a plurality of stores selected from the designated stores and the delivery utilization stores.

Description

Information processing apparatus, information processing method, program, and storage medium

The present invention relates to an information processing apparatus, an information processing method, a program, and a storage medium, and more specifically, to a technique for delivering products from a plurality of stores collectively.

JP 2002-352124 A

Depending on the development of communication networks such as the Internet, shopping via communication networks has become widespread. Along with this, a technique for placing an order via a communication network is becoming widespread also for delivery of dishes.

In such a service, a highly convenient delivery service is provided in which different ordering methods for each store are absorbed by a unified user interface.
As such a delivery service, as shown in Patent Document 1, a service in which business hours for each store are presented is disclosed.

By the way, when it is desired to place orders for a plurality of stores at once, it is necessary to consider the business hours for each store. For example, when preparing a meal to be eaten by a large number of people using a delivery service, it is necessary to confirm the business hours of each store and place an order.
In addition, when delivery is requested to a plurality of stores, since delivery is performed for each store, it is necessary to receive a product every time it is delivered, so that the user may feel annoyed.
In view of the above circumstances, an object of the present invention is to provide an environment for easily accepting orders for a plurality of stores and delivering them together.

An information processing apparatus according to the present invention includes a delivery destination acquisition unit that acquires information on a delivery destination of a product, a designated store reception unit that accepts a store designated by a user as a designated store, and the delivery time of the designated store. A store search unit that searches and presents a store that can deliver products using delivery from a designated store as a delivery use store, and orders for a plurality of stores selected from the designated store and the delivery use store And an order receiving unit for receiving.
Thereby, when the order of goods is considered with respect to a some store, the store which can be delivered simultaneously is searched and shown.

The information processing apparatus includes a designated time reception unit that accepts designation of a delivery time from among deliverable times of the designated store, and the store search unit includes the delivery destination at the delivery time among the delivery use stores. It is desirable to extract and present stores that can be delivered to.
As a result, stores that can be delivered simultaneously at the delivery time designated by the user are extracted and presented.

In the information processing apparatus described above, it is preferable that the store search unit searches the delivery use store when receiving a request for a delivery service for a plurality of stores.
Thereby, even when the store is not a delivery use store, it is presented as a search result.

The information processing apparatus described above includes a travel time acquisition unit that acquires the travel time between stores from the designated store to another store, and the store search unit includes the travel time between stores and the deliverable time of both stores. It is desirable to use the information to extract the delivery use store from the other stores and make the presentation.
Thereby, even if the delivery time of each store is not incurred, if the travel time is taken into consideration, stores that can be delivered simultaneously are presented to the user as delivery-use stores.

When the user selects the delivery use store in addition to the designated store, the store search unit uses the delivery via the designated store and the selected delivery use store. It is desirable that a store capable of delivering a product is extracted from the searched delivery use stores and presented.
Thereby, whenever a user selects a delivery use store, the store which can be delivered at once is extracted and presented.

In the information processing apparatus described above, it is preferable that the store search unit perform the presentation by excluding stores of the same genre as the designated store.
Thereby, stores unnecessary for the user who selects and orders one by one from a plurality of genres are excluded from the search results and presented.

In the information processing apparatus described above, it is preferable that the store search unit perform the presentation by excluding stores whose current time falls outside the orderable time.
Thus, only stores that can be ordered at the time when the user is operating are presented as search results.

The information processing method according to the present invention includes a delivery destination acquisition step for acquiring information on a delivery destination of a product, a designated store reception step for accepting a store designated by a user as a designated store, and the delivery time of the designated store. A store search step of searching for and presenting a store that can deliver products using delivery from a designated store as a delivery use store, and orders for a plurality of stores selected from the designated store and the delivery use store An order receiving step for receiving is executed by the information processing system.
By this information processing method, processing for providing an environment capable of providing an environment for easily accepting orders for a plurality of stores and delivering them together is executed.

The program according to the present invention is a program that causes an information processing apparatus to execute processing executed as the information processing method.
A storage medium according to the present invention is a storage medium storing the above program. The above information processing apparatus is realized by these programs and storage media.

According to the present invention, it is possible to provide an environment for easily receiving orders for a plurality of stores and delivering them together.

It is a figure which shows the whole structure of embodiment of this invention. It is a block diagram of the delivery server of this Embodiment. It is a block diagram of the computer of this embodiment. It is a figure which shows the whole flow of 1st Embodiment. It is a figure which shows the example of the web page of an order mediation site. It is a figure which shows the example of a batch delivery store search page. It is a figure which shows an example of a search result page. It is a figure which shows an example of a menu selection page. It is a flowchart which shows the process example of a delivery server. It is a figure which shows the whole flow of 2nd Embodiment. It is a figure which shows another example of a batch delivery store search page. It is a figure for demonstrating the example of a store which is not extracted as a delivery use store. It is a figure for demonstrating the 1st example of a delivery use shop search process. It is a figure for demonstrating the 2nd example of a delivery use shop search process. It is a figure for demonstrating the 3rd example of a delivery use shop search process. It is a flowchart of the example of a delivery use shop search process. It is a flowchart of the example of a shop search process.

In the present embodiment, a delivery service for delivering a dish as an example of a product will be described as an example.
Hereinafter, embodiments will be described in the following order.

<1. Overall configuration>
<2. Hardware configuration>
<3. DB>
[3-1. User DB]
[3-2. Store DB]
[3-3. Menu DB]
[3-4. Web page DB]
<4. Flow of processing>
[4-1. Flow of first embodiment]
[4-2. Delivery server processing]
[4-3. Second Embodiment]
[4-4. First example of delivery use store search processing]
[4-5. Second example of delivery use store search processing]
[4-6. Third example of delivery use store search processing]
<5. Modification>
[5-1. Modification 1]
[5-2. Modification 2]
<6. Summary>
<7. Program>

<1. Overall configuration>

A configuration of the entire network system including the delivery server 1 according to the present embodiment will be described with reference to FIGS. 1 and 2.
As shown in FIG. 1, the delivery server 1 of this embodiment communicates with user terminals 3, 3, 3,... And store terminals 4, 4, 4,. Connected as possible.

The delivery server 1 is an information processing apparatus that provides a delivery service (delivery service) for delivering a dish cooked in a store to a place designated by a user. For this purpose, the delivery server 1 performs various exchanges with the user terminal 3 and the store terminal 4 and provides various functions for delivering the food cooked in the store to the user.

Specifically, an order brokerage site that can order dishes provided by various stores is provided to a user who uses the user terminal 3. For this purpose, the delivery server 1 has a function of transmitting web page data for displaying a web page so as to be viewable on the user terminal 3.
The web page data is, for example, a structured document file such as HTML (Hyper Text Markup Language) or XHTML (Extensible HyperText Markup Language). The structured document file describes text data such as product descriptions and image data such as product images, and their arrangement and display mode (character color, font, size, decoration, etc.).
The delivery server 1 provides product information via the order brokerage site. The merchandise information is, for example, information (menu information) on a dish to be delivered, such as a dish image, ingredient information used for cooking, price information, nutrition information, and quantity information.
The delivery server 1 provides the user with delivery time information for each store received from the store terminal 4.

Furthermore, the delivery server 1 has a function of accepting an order request including order information from a user and ordering food from each store. The delivery server 1 notifies the store of information on the user who ordered (orderer information), information on the ordered food (order menu information), and the order quantity as information included in the order information.

In order to provide these various functions, the delivery server 1 includes a user DB (Database) 50 in which user attribute information is stored, a store DB 51 in which information on stores that provide food is stored, and information on dishes provided by stores. It manages a menu DB 52 for storing information and a web page DB 53 for storing various web page data such as an order brokerage site.

The configuration of the communication network 2 is not particularly limited. For example, the Internet, an intranet, an extranet, a LAN (Local Area Network), a CATV (Community Antenna TeleVision) communication network, a virtual private network (Virtual Private Network), a telephone line A network, a mobile communication network, a satellite communication network, etc. are assumed.
Various examples of transmission media constituting all or part of the communication network 2 are also envisaged. For example, IEEE (Institute of Electrical and Electronics Engineers) 1394, USB (Universal Serial Bus), power line carrier, telephone line, etc., infrared, IrDA (Infrared Data Association), Bluetooth (registered trademark), 802.11 wireless It can also be used wirelessly, such as mobile phone networks, satellite lines, and digital terrestrial networks.

The user terminal 3 is a terminal used by a user who uses various functions of the delivery service provided by the delivery server 1.
The store terminal 4 is a terminal that is used by a person (hereinafter referred to as a seller) related to a store that sells dishes by using various functions provided by the delivery server 1.

The user terminal 3 and the store terminal 4 execute various transmission / reception processes and display processes as necessary. Further, the user terminal 3 and the store terminal 4 are, for example, a PC (Personal Computer), a feature phone, a PDA (Personal Digital Assistant) having a communication function, or a smart device such as a smartphone or a tablet terminal.

With reference to FIG. 2, each characteristic part of the delivery server 1 in this Embodiment is demonstrated.
The delivery server 1 includes a delivery destination acquisition unit 1a, a designated store reception unit 1b, a store search unit 1c, an order reception unit 1d, a specified time reception unit 1e, and a travel time acquisition unit 1f.

The delivery destination acquisition unit 1a executes processing for acquiring information on a delivery destination designated by the user. Further, instead of the delivery destination designated by the user, a delivery destination that is highly likely to be designated by the user based on the history may be acquired.

The designated store accepting unit 1b executes a process of accepting a store selected by the user from among deliverable stores as the designated store.

The store search unit 1c executes a process of searching for stores according to various conditions from stores that can be delivered. Moreover, the process which shows the shop list as a search result to the user terminal 3 is performed. Regarding various conditions, some examples will be described later. As an example, for example, a store in which at least a part of the designated store and the deliverable time is covered is searched and presented to the user terminal 3.

The order receiving unit 1d receives an order request including order information (order menu information and order quantity information) by the user, and executes order processing. The order process is the process of placing an actual order to the store that cooks each dish, and stores the orderer information (delivery address, delivery time, etc.) and order menu information (menu identification information and quantity information). Execute the process to notify to.

Specified time accepting unit 1e accepts designation of delivery time by the user.

The travel time acquisition unit 1f acquires the travel time between stores in addition to the travel time between stores and delivery destinations. In the acquisition of the travel time, the input value may be acquired as the travel time, or the travel time may be calculated and acquired using a global positioning system. (Specific examples will be described later.

In addition to the above-described units, the delivery server 1 generates web page data for generating web page data for displaying a predetermined web page such as an order brokerage site on a web browser that operates on the user terminal 3. And a unit for transmitting the web page data to the user terminal 3, the store terminal 4, and the like.

<2. Hardware configuration>

3 is a diagram illustrating hardware of the delivery server 1, the user terminal 3, the store terminal 4, and the user DB 50, store DB 51, menu DB 52, and web page DB 53 shown in FIG. A CPU (Central Processing Unit) 101 of a computer device in each server or terminal follows a program stored in a ROM (Read Only Memory) 102 or a program loaded from a storage unit 108 into a RAM (Random Access Memory) 103. Perform various processes. The RAM 103 also appropriately stores data necessary for the CPU 101 to execute various processes.
The CPU 101, ROM 102, and RAM 103 are connected to each other via a bus 104. An input / output interface 105 is also connected to the bus 104.
The input / output interface 105 includes an input unit 106 including a keyboard, a mouse, and a touch panel, a display including an LCD (Liquid Crystal Display), a CRT (Cathode Ray Tube) and an organic EL (Electroluminescence) panel, and an output including a speaker. A storage unit 108 configured by a unit 107, a HDD (Hard Disk Drive), a flash memory device, and the like, and a communication unit 109 that performs communication processing and communication between devices via the communication network 2 are connected.
A media drive 110 is also connected to the input / output interface 105 as necessary, and a removable medium 111 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory is appropriately mounted, and information can be written to the removable medium 111. Reading is performed.

In such a computer device, data and programs are uploaded and downloaded by communication by the communication unit 109. Data and programs can be exchanged via the removable medium 111.
The CPU 101 performs processing operations based on various programs, whereby information processing and communication described later are executed in each of the delivery server 1, the user terminal 3, the store terminal 4, the user DB 50, the store DB 51, the menu DB 52, and the web page DB 53. Is done.
In addition, each information processing apparatus which comprises the delivery server 1, the user terminal 3, the store terminal 4, the user DB 50, the store DB 51, the menu DB 52, and the web page DB 53 is configured by a single computer device as shown in FIG. Not limited to this, a plurality of computer devices may be configured as a system. The plurality of computer devices may be systemized by a LAN or the like, or may be arranged in a remote place in a communicable state by a VPN (Virtual Private Network) using the Internet or the like.

<3. DB>
Various DBs managed by the delivery server 1 will be described.

[3-1. User DB]
The user DB 50 stores information on users who receive the delivery service provided by the delivery server 1. For example, personal information such as login password, name, age, gender, address, e-mail address, annual income, hobbies, etc. is stored in association with one user ID (Identification) that can identify one user. The Further, order history, menu favorite registration information, favorite food information, and the like may be stored.

[3-2. Store DB]
The store DB 51 stores information on stores that sell products (dishes) using the delivery service. For example, for store IDs that can uniquely identify each store, login password, store name, store logo, delivery range information, business hours information, menu ID for each dish, store page URL (Uniform Resource Locator), dish Each information such as price and contact information (phone number, e-mail address, etc.) is linked and stored.
The store page URL is a URL attached to each web page of the store.
The store logo information may be image data itself or link information (URL information) of stored image data.
Moreover, the information of cooking provision time (waiting time) may be memorize | stored. The cooking provision time varies depending on the number of users who use the delivery service. Every time the information changes, the information on the food provision time in the store DB 51 is updated.

[3-3. Menu DB]
The menu DB 52 stores information about dishes that can be purchased (ordered) via the delivery service. For example, a cooking genre, cooking image, store information, food material material, quantity information, and the like are stored in association with a menu ID that can uniquely identify a dish.
The cooking image information may be image data itself or link information (URL information or the like) of stored image data.

[3-4. Web page DB]
The web page DB 53 stores data of various web pages that the delivery server 1 provides to users and sellers. Specifically, it is web page data such as an order brokerage site page, a store page, a dish detail page, and a user page.
As the web page data, URL information of the web page and information on the arrangement and display mode (position, size, color, etc.) of an object (image, text, banner, etc.) arranged on each web page are stored.
The information stored in the web page DB 53 may be stored in a structured document file such as HTML, for example.

<4. Flow of processing>

[4-1. Flow of first embodiment]
The process flow of the first embodiment will be described with reference to FIG.
In the first embodiment, when a store search corresponding to the delivery area designated by the user is performed and one store (designated store) is selected from the search result, a store search is further performed from the search result according to the designated store. An example will be described.

First, in step S101, the user terminal 3 executes a process of requesting the delivery server 1 for a web page of the order brokerage site. By this processing, a web page request for the order brokerage site is transmitted to the delivery server 1. This process is executed, for example, when the user selects a web page of an order brokerage site for using the delivery service from various web pages registered as favorites.

In step S201, the delivery server 1 that has received the order mediation site web page request executes processing for acquiring the order mediation site web page data from the web page DB 53 and transmitting it to the requested user terminal 3. By this processing, the web page data of the order brokerage site is transmitted to the user terminal 3, and the web page of the order brokerage site is displayed on the user terminal 3.

FIG. 5 shows an example of the web page of the order brokerage site.
The web page of the order brokerage site is provided with a function of searching for a specific store from stores registered by various search methods.

This will be specifically described with reference to FIG.
Various operators 6, 6, 6,... For changing the web page and changing the display mode are provided near the upper end of the web browser 5 installed in the user terminal 3. Further, a search form 7 for searching for a web page and an address display unit 8 for displaying the URL of the displayed web page are arranged.
Furthermore, below that, a web page display unit 9 on which a web page is displayed is arranged.

The web page display unit 9 includes a button for searching for a store from a category, a button for searching for a store from an address (postal code, prefecture, map), a button for searching for a store from campaign information, Buttons for directly displaying the store are arranged.
Thereby, a function for searching from a category of a store, a function for searching for a store according to a user's address (that is, a place to be a delivery destination), and the like are provided.
In addition, the delivery service provided by the delivery server 1 includes a service for delivering dishes from a plurality of stores at once. For this purpose, the delivery button 10 is collectively arranged on the web page display unit 9.

Here, when the user presses the delivery button 10 collectively, the user terminal 3 executes a process of notifying the delivery server 1 that the button is pressed in step S102 of FIG.

In step S202, the delivery server 1 that has received the operation information first acquires web page data for selecting a delivery area from the web page DB 53, and executes a process of transmitting the web page data to the user terminal 3.
By this processing, for example, a delivery area selection page shown in FIG. 6 is displayed on the user terminal 3.
Note that the processing in the previous step S102 may be processing for requesting data of the web page shown in FIG. 6 instead of processing for transmitting operation information indicating that the button has been pressed.

The delivery area selection page displayed on the web page display section 9 of the web browser 5 is accompanied by the words “Please specify the delivery area.” And the delivery area designation buttons 11, 11,... For selecting the delivery area. -Is placed.
The user designates the delivery area by pressing one of the delivery area designation buttons 11, 11,. In response to this, the user terminal 3 executes a delivery area information transmission process in step S103. With this process, the delivery area information is notified to the delivery server 1.
Note that there is a possibility that information is transmitted and received between the user terminal 3 and the delivery server 1 several times before the delivery area information is transmitted from the state shown in FIG. For example, after selecting a prefecture, a list of municipalities is displayed on the user terminal 3, and one municipality is selected from the list.

In step S203, the delivery server 1 that has received the delivery area information executes a store search process based on the delivery area information.
Subsequently, the delivery server 1 executes a process of transmitting the search result to the user terminal 3 in step S204. In this process, web page data including search result information is transmitted.

In the user terminal 3 that has received the web page data of the search result page, the search result page is displayed.
An example of the search result page is shown in FIG.
In the search result page, a condition setting column 12 for further narrowing down the search results, a narrowing execution button 13 and a search result display column 14 are displayed vertically.
In the search result display column 14, store information 15 such as estimated delivery time information is presented for each store. Further, a search button 15 a for searching for another store that can be delivered simultaneously for each store information 15 is arranged.
A store that can be delivered at the same time means that when the user selects one of the stores listed in the search result display field 14, cooking is performed using the delivery of the selected store (hereinafter referred to as a designated store). It is a store (delivery use store) capable of delivering That is, each store extracted by pressing the search button 15a is a store that can be delivered together with food delivered by the designated store.

Returning to the description of FIG.
When the user presses the search button 15a arranged in one store information 15 from the store list as the search result displayed in the search result display column 14 in FIG. Notifying the delivery server 1 of the store related to the selected store information 15 as a designated store, and a request for searching for another store that can deliver food using the delivery of the designated store (that is, a request to search for a delivery-use store) ) Is executed.

In step S205, the delivery server 1 that has received the designated store information and the delivery use store search request executes a process of searching the delivery DB based on the designated store from the store DB 51. In this process, a search for a designated store and a store that has a delivery time is performed. That is, a store that is set to cover at least a part of the delivery time of the designated store is extracted as a store that can be delivered at the same time.
Subsequently, the delivery server 1 executes a process of presenting the store extracted as the search result as a delivery use store in step S206.

A list of delivery use stores is presented to the user terminal 3 that has received the delivery use store information.
When the user selects one delivery use store from among them, the user terminal 3 executes a process of notifying the delivery server 1 of the information of the selected delivery use store in step S105.

The delivery server 1 that has received the delivery use store information executes a process of further searching the delivery use store from the store DB 51 in step S207.
Here, a specific example will be described. For example, if the delivery time of the designated store is from 10:00 am to 5:00 pm, the delivery use store search process in step S205 sets the same time zone from 10:00 am to 5:00 pm as the deliverable time. Stores that include a delivery time that includes (for example, 3 pm to 7 pm) are searched.
Next, when the user selects a delivery use store for which a delivery available time from 3:00 pm to 7:00 pm is set, in the delivery use store search process in step S207, delivery between the designated store and the selected delivery use store is performed. Stores in which a deliverable time zone including any one of time zones in which the possible times overlap (that is, from 3 pm to 5 pm) are set are searched. That is, a store in which a time zone such as 9 am to 1 pm is set as a deliverable time is not extracted as a search result.

As described above, each time a process of searching for a delivery-use store and a process of selecting one store from the store are performed, a store including a part of the overlapable delivery time is searched.
In addition, in the delivery use store search process in steps S205 and S207, a store satisfying the search condition may be searched from the store DB 51. Alternatively, a process of narrowing down according to the condition from each searched store may be used instead. Good. That is, in the delivery use store search process in step S205, a store having a delivery time that overlaps with the designated store may be extracted from the store searched in step S203. Further, in the delivery use store search process in step S207, a store satisfying the conditions may be extracted from the delivery use store searched in the delivery use store search process in step S205.

The delivery server 1 that has searched for the delivery use store executes a process of notifying the user terminal 3 of the store in step S208.

Subsequently, an operation for requesting a page for selecting a cooking menu of the designated store and the delivery-use store selected so far (for example, an operation of pressing a button such as “view the cooking menu of the store selected so far”). The user terminal 3 executes a process for requesting a menu selection page in step S106.
With this processing, a menu selection page request is transmitted to the delivery server 1.

The delivery server 1 that has received the menu selection page request acquires the web page data related to the menu selection page from the web page DB 53 and transmits it to the user terminal 3 in step S209.
With this process, a menu selection page is displayed on the user terminal 3.

An example of the menu selection page is shown in FIG.
The menu selection page includes a cart confirmation button 16 for confirming the contents of the cart (shopping cart) and menu lists 17, 17,. In the menu list for each store, several menus and a cart insertion button 17a for placing them in the cart are arranged.
The user presses the cart insertion button 17a for a favorite food menu, thereby inputting the food menu into the cart.

Returning to the description of FIG.
Subsequently, when the user presses the cart confirmation button 16 in FIG. 8 to confirm the dish menu in the cart, and further performs an operation of confirming the order with the dish menu placed in the cart, the user terminal 3 performs step. In S107, processing for transmitting an order request to the delivery server 1 is executed. The order request includes order menu information and order quantity information selected by the user.

The delivery server 1 that has received the order request executes order processing in step S210. The order process is a process of actually placing an order to a store that cooks each dish, or a process of acquiring information (such as a delivery address) of the user who has ordered from the user DB 50 and notifying the store. This may include a process of notifying the user by e-mail or the like.

When the delivery server 1 manages member information and the user is logged in to the service provided by the delivery server 1, when the series of processing shown in FIG. Since the information can be acquired from the user DB 50, the process of step S103 can be omitted. However, even in the logged-in state, when a place other than the residence (or a place not registered as a delivery destination candidate) is selected as a delivery destination, the process of step S103 is necessary.

In addition, when using a mobile terminal or the like in which a dedicated application for using the delivery service is installed as the user terminal 3, it is possible to execute the processes in steps S101 to S103 as initial settings of the application. . In this case, when the application is launched, the mobile terminal as the user terminal 3 may be executed from step S104 in FIG.

In the above example, an example in which the user specifies that delivery from a plurality of stores is received at a stage before the search is performed (that is, an example in which the delivery button is pressed together before the search is executed) is described. However, after selecting one store and selecting a food menu to order, an operation of searching for another store as a delivery use store may be performed. That is, when the order menu of one store is not satisfactory, an operation for searching for an additional delivery use store may be performed again.

If the delivery time allowed by the user varies, that is, if the delivery time is flexible to some extent, there is a possibility that the store is selected without specifying the delivery time. In such a case, the first embodiment is preferable. That is, first, a designated store and a delivery use store are selected, and the delivery time is finally determined from the deliverable time of both.

[4-2. Delivery server processing]
FIG. 9 shows a processing example executed by the delivery server 1 in order to realize the processing flow shown in FIG.
The delivery server 1 performs various processes continuously by sequentially executing steps S301, S311, S321, and S331. Specifically, a process for determining whether or not login information has been received is performed in step S301, a process for determining whether or not a request for web page data has been received in step S311, and a search is performed in step S321. Processing for determining whether or not a request has been received is executed, and processing for determining whether or not an order request has been received is executed in step S331.

The login information is transmitted from the user terminal 3 to the delivery server 1 when the user performs a login operation using the user terminal 3.
If it is determined in step S301 that the login information has been received, the delivery server 1 executes authentication processing in step S302, and executes processing for notifying the user terminal 3 of the authentication result in step S303.
In the authentication process, the login information sent from the user terminal 3 and the user information (for example, user ID and login password) stored in the user DB 50 are collated to determine whether or not login is possible.

After executing the authentication result notification in step S303, or after determining that the login information has not been received in step S301, the delivery server 1 performs processing for determining whether or not the web page data request in step S311 has been received. Execute.
The web page data request is transmitted from the user terminal 3 to the delivery server 1 when the user performs an operation for browsing the web page provided by the delivery server 1 using the user terminal 3.
If it is determined in step S311 that the web page data request has been received, the delivery server 1 executes processing for generating web page data in the subsequent step S312. The web page data is, for example, data for displaying the web page shown in FIG. 5 or 6 on the screen of the user terminal 3, specifically, data of a structured document file such as HTML or XHTML. It is.
If web page data generated in advance is stored in the web page DB 53, a web page data acquisition process may be executed instead of the web page data generation process in step S312.

Subsequently, in step S313, the delivery server 1 executes a process of transmitting web page data. Various web page data is transmitted to the user terminal 3 by the process of transmitting the web page data, and the web page shown in FIG. 5 or the like is displayed on the screen.

After executing the web page data transmission process of step S313, or after determining that the web page data request has not been received in step S311, the delivery server 1 determines whether or not the search request has been received in step S321. Execute the process. The search request includes a search condition designated by the user.

If it is determined in step S321 that the search request has been received, the delivery server 1 executes search processing in the subsequent step S322. In the search process, a store or a food menu is searched based on a search condition designated by the user. Specifically, the processes in steps S203, S205, and S207 shown in FIG. 4 correspond to the search process in step S322.
Subsequently, the delivery server 1 executes search result presentation processing in step S323. In the presentation process, a store, a cooking menu, and the like extracted as search results are transmitted to the user terminal 3. As the presentation process, the processes in steps S204, S206, and S208 in FIG. 4 correspond.

After executing the presentation process in step S323, or after determining that a search request has not been received in step S321, the delivery server 1 determines in step S331 whether an order request has been received.
If it is determined in step S331 that the order request has been received, the delivery server 1 executes order processing based on the order request received from the user terminal 3 in subsequent step S332.

After executing the order process in step S332, or after determining that the order request has not been received in step S331, the delivery server 1 executes the process in step S301 again.

[4-3. Second Embodiment]
The processing flow of the second embodiment will be described with reference to FIG.
In the second embodiment, an example in which a store search is performed after a user specifies a delivery time will be described. Note that the same processes as those in the first embodiment shown in FIG. 4 are denoted by the same reference numerals, and description thereof will be omitted as appropriate.

First, in step S101, the user terminal 3 executes a process of requesting a web page of the order mediation site from the delivery server 1, and the delivery server 1 that has received the web page request of the order mediation site orders in step S201. A process of acquiring the web page data of the mediation site from the web page DB 53 and transmitting it to the requested user terminal 3 is executed. Thereby, the web page (for example, FIG. 5) of the order brokerage site is displayed on the user terminal 3.

Subsequently, in step S <b> 102, the user terminal 3 executes a process of notifying the delivery server 1 that an operation for collectively delivering the cooking menus of a plurality of stores has been performed.
In response to this, the delivery server 1 executes processing for acquiring web page data for selecting a delivery area and delivery time from the web page DB 53 and transmitting it to the user terminal 3 in step S202.
An example of a web page for selecting a delivery area and delivery time is shown in FIG.
11 is provided with a delivery time input field 18 together with delivery area designation buttons 11, 11,... Shown in FIG.
When the user inputs the delivery time information in the delivery time input field 18, the user terminal 3 executes the delivery time acquisition process in step S108.
Subsequently, when the user performs an operation of designating a delivery area, the user terminal 3 executes delivery area information transmission processing in step S103. In this process, the delivery server information is notified to the delivery server 1 together with the delivery area information.

The delivery server 1 that has received the delivery area information and the delivery time information executes a store search process in step S203. In this process, a store that can deliver to the delivery area at the delivery time is searched.
It should be noted that by acquiring the travel time from each store to the delivery destination (that is, executing the travel time acquisition process), a store that can be delivered at the delivery time may be accurately searched. It is assumed that the mobile terminal can be moved within a predetermined time (for example, 10 minutes) anywhere in the network, and a search is performed in consideration of the predetermined time as the moving time.
Subsequently, in step S204, the delivery server 1 executes a search result presentation process for transmitting the search result to the user terminal 3.

When the user performs an operation of selecting one store from the presented stores, the user terminal 3 executes a designated store notification process in step S104.

In step S211, the delivery server 1 that has received the designated store information executes a travel time acquisition process for obtaining the travel time (inter-store travel time) of the designated store and each store to be searched. In this process, in addition to the travel time between stores, the travel time between the designated store and the delivery destination (first travel time) and the travel time between each store to be searched and the delivery destination (second travel time) are acquired. Is done.
Subsequently, the delivery server 1 executes a delivery use store search process in step S205. In this process, a store that can deliver the cooking menu is searched using the delivery from the designated store.
Here, an example of a store that is not extracted as a delivery use store in step S205 will be described. In the store search process in step S203, an example in which the travel time is searched as a fixed predetermined time (for example, 10 minutes) has been described. However, in the delivery use store search process in step S205, each travel time is acquired and the delivery time is obtained. Search for stores that can be delivered in batches. This is because there may be a case where it cannot move in a fixed predetermined time, such as when moving from end to end of the delivery area.

The designated store A and other stores B are shown in FIG.
As shown in FIG. 12A, at the designated store A, the delivery available time starts 30 minutes before the delivery time designated by the user. The travel time from the designated store A to the delivery destination is 30 minutes. That is, in order to deliver food from the designated store A to the delivery destination in time for the delivery time designated by the user, the designated store A must be departed immediately after the delivery available time is started. Of course, if cooking requires cooking time, it is necessary to finish cooking by then.
Further, for the store B that has the same delivery time as the designated store A, the travel time to the delivery destination is 20 minutes.

Furthermore, as shown in FIG. 12B, the travel time from the designated store A to the store B is 20 minutes. Therefore, when the dish of the store B is received from the designated store A via the store B and delivered to the delivery destination, even if the store A leaves the store A immediately after the delivery available time of the designated store A starts, the delivery time It will not be in time.
Such a store B is not extracted as a delivery use store in step S205 of FIG.

If the delivery time of the store B starts 50 minutes or more before the delivery time, it is possible to leave the store B and deliver the dish to the delivery destination via the designated store A. That is, it is possible to leave the store B 50 minutes before the delivery time, receive food at the designated store A (30 minutes before the delivery time), and deliver it to the delivery destination at the exact delivery time.

Returning to the description of FIG.
The delivery server 1 performs a process of presenting the delivery use store to the user terminal 3 in step S206 after searching the delivery use store.

Subsequently, the user terminal 3 executes a delivery use store selection notification process in step S105 in accordance with the operation of the user who has selected one of the received delivery use store information.

The delivery server 1 that has received the selected delivery use store information executes the travel time acquisition process of step S212, and then executes the delivery use store search process in step S207.
The travel time acquisition process in step S212 is the same process as the travel time acquisition process in step S211.
Further, in the delivery use store search process in steps S211 and S212, stores that can use delivery via both the designated store and the selected delivery use store are extracted. At this time, there are stores that are not extracted even if some of the deliverable times overlap, and stores that are extracted even if the deliverable times do not overlap at all. Details will be described later in an example of a delivery use store search process.

Since each process of step S208 thru | or S210 which the delivery server 1 performs after this, and each process of step S106 and S107 which the user terminal 3 performs are the same as that of 1st Embodiment, description is abbreviate | omitted.

[4-4. First example of delivery use store search processing]
A first example of delivery use store search processing will be described with reference to FIG.
In the first example of the delivery use store search process, an example in which part of the deliverable time of the designated store A and another store B overlaps and the delivery time is set in the overlapped time Will be explained.
For example, as shown in FIG. 13A, the travel time from the designated store A to the delivery destination (first travel time) is 30 minutes, and the travel time from the store B to the delivery destination (second travel time) is 20 minutes. Is done. The travel time between stores is 20 minutes.
Further, when delivering from each store to the delivery destination, it is possible to leave the store and arrive at the delivery destination within the delivery time.

In such a situation, in order to deliver each dish menu of the designated store A and store B to the delivery destination, for example, delivery may be performed as shown in FIG. 13B. Specifically, the dish of the store B is received from the designated store A via the store B and delivered to the delivery destination.
Such a store B is extracted as a delivery use store in step S205 of FIG.

[4-5. Second example of delivery use store search processing]
A second example of delivery use store search processing will be described with reference to FIG.
In the second example of the delivery use store search process, an example will be described in which the delivery available times of the designated store A and other stores B do not overlap at all.
As shown in FIG. 14A, the travel time from the designated store A to the delivery destination (first travel time) is 30 minutes, and the travel time from the store B to the delivery destination (second travel time) is 20 minutes. . The travel time between stores is 20 minutes.
Then, the deliverable time at the designated store A ends 30 minutes before the delivery time designated by the user. In other words, in order for the designated store A to deliver the cooking menu at the delivery time, it is necessary to start the delivery just before the delivery available time ends.
In addition, the deliverable time of the store B starts from 20 minutes before the delivery time. That is, in order for the store B to deliver the cooking menu at the delivery time, it is necessary to start delivery immediately after the delivery available time is started.

In such a situation, in order to deliver each cooking menu of the designated store A and store B to the delivery destination, it is possible to deliver from the designated store A to the delivery destination via the store B, for example, as shown in 14B. It is.
Thus, even if the delivery available time of store B does not overlap with the delivery available time of the designated store at all, store B is extracted as a delivery use store in the delivery use store search process such as step S205 in FIG.

[4-6. Third example of delivery use store search processing]
A third example of delivery use store search processing will be described with reference to FIG.
In the third example of the delivery use store search process, another example will be described in the case where the deliverable times of the designated store A and other stores B do not overlap at all.
As shown in FIG. 15A, the travel time from the designated store A to the delivery destination (first travel time) is 20 minutes, and the travel time from the store B to the delivery destination (second travel time) is 30 minutes. . The travel time between stores is 20 minutes.
And the delivery time of the designated store A is started 20 minutes before the delivery time designated by the user. That is, in order for the designated store A to deliver the cooking menu at the delivery time, it is necessary to start delivery and start delivery.
Further, the deliverable time of the store B is ended before 30 minutes of the delivery time. Specifically, it ends before 30 minutes of delivery time and after 50 minutes. That is, in order for the store B to deliver the cooking menu at the delivery time, it is necessary to start the delivery after a certain period of time after delivery is completed, and therefore delivery cannot be performed. Therefore, for example, in the store search process in step S203 of FIG. 10, the store B cannot be extracted as a search result because the delivery cannot start at the delivery possible time.

In such a situation, when store A is set as designated store A, in order to deliver each cooking menu of designated store A and store B to the delivery destination, as shown in FIG. It is possible to deliver to a delivery destination via. In this case, the time leaving the store B can be within the delivery time.
Such a store B is not extracted as a search result in the store search process in step S03 of FIG. 10, but is extracted as a search result in a delivery use store search process (such as step S205 in FIG. 10) using the store A as a designated store. The

<5. Modification>
Various modifications will be described.

[5-1. Modification 1]
In Modified Example 1, an example of performing a search process in which a store of the same genre as the designated store is performed in the delivery use store search process will be described with reference to FIG.
The flowchart of the delivery use store search process in FIG. 16 specifically shows the contents of the delivery use store search process in step S205 (or S207) shown in FIG. In the delivery use store search process of this modification, the process is executed including the processing content of the travel time acquisition process of step S211 (or S212) performed immediately before.

In the delivery use store search process in the first modification, the delivery server 1 first executes store information acquisition processing for acquiring one of the store information items to be searched in step S401. This process also serves as the travel time acquisition process in step S211 (or S212) in FIG.
Next, in step S402, the delivery server 1 determines whether or not the store is the same genre as the designated store. If they are the same genre, they are not extracted as search results, so the process proceeds to step S405 described later.

On the other hand, if the stores are not in the same genre, the delivery server 1 executes a process of determining whether or not the store is valid as a search result of the delivery store from the delivery available time and each travel time in step S403. A specific example is as described in the example of the previous delivery use store search process. In this process, determination is made including whether the other conditions (for example, whether the delivery destination is included in the delivery area) are appropriate.
When it is determined that the search result of the delivery use store is not appropriate, the delivery server 1 proceeds to the process of step S405 described later.
On the other hand, when it is determined that the store is valid as a search result of the delivery use store, the delivery server 1 extracts the store as a search result and performs the subsequent process of step S405.
In the process of step S405, a process of determining whether there are stores that are not the execution targets of the processes of steps S401 to S404 among the stores that are the search target.

When it is determined that there is still a store that is not an execution target of each process of steps S401 to S404, the delivery server 1 executes the process of step S401 again.
On the other hand, when it is determined that there is no such store, that is, when it is determined that the processes in steps S401 to S404 have been executed for all search targets, the delivery server 1 performs a series of processes shown in FIG. finish.

[5-2. Modification 2]
In the second modification, an example in which only a store whose current time (that is, the moment when the user performs an operation for searching) is an orderable time is extracted as a search result will be described with reference to FIG.

First, in step S501, the delivery server 1 executes a store information acquisition process for acquiring one of the store information items to be searched. Similar to the first modification, this process also serves as the travel time acquisition process in step S211 (or S212) in FIG.
Subsequently, in step S502, the delivery server 1 determines whether or not the store is an orderable store. As in the second embodiment, when the delivery time is designated, it is determined whether an order for delivery at the delivery time is currently accepted. For example, a store that can accept only orders related to delivery in the latest one week with respect to delivery time after two weeks is excluded by this determination process. In addition, although the current delivery is impossible, stores that accept orders for delivery at the delivery time two weeks later are not excluded in this process.

When it is determined that the order is not currently possible, the delivery server 1 proceeds to the process of step S505 described later.
On the other hand, if it is determined that the order can be currently made, the delivery server 1 determines in step S503 whether or not the store is valid as a search result.
If it is determined that the search result is not valid, the delivery server 1 proceeds to the process of step S505 described later.
On the other hand, when it is determined that the search process is appropriate, the delivery server 1 executes a process of extracting as a search result in step S504.

Subsequently, in step S505, the delivery server 1 executes a process of determining whether there are stores that are not the execution targets of the processes in steps S501 to S504 among the stores that are the search targets.

When it is determined that there is still a store that is not an execution target of each process in steps S501 to S504, the delivery server 1 executes the process in step S501 again.
On the other hand, when it is determined that there is no such store, that is, when it is determined that the processes in steps S501 to S504 have been executed for all search targets, the delivery server 1 performs a series of processes shown in FIG. finish.

<6. Summary>

As described above, the delivery destination acquisition unit 1a that acquires information on the delivery destination of the dish as the product, the designated store reception unit 1b that accepts the store designated by the user as the designated store, and the delivery of the designated store is possible A store search unit 1c that searches and presents a store that can deliver products using a delivery from a designated store in time as a delivery use store, and orders for a plurality of stores selected from the designated store and the delivery use store And an order receiving unit 1d for receiving.
As a result, when a food order is being considered for a plurality of stores, stores that can be delivered simultaneously are searched and presented.
Therefore, it is possible to provide a highly convenient service that enables an order to be placed without worrying about the delivery time for each store. In addition, since the delivered food only needs to be received once, the user's time is not wasted.
Further, by efficiently presenting information (store information that can be delivered at one time) according to the user's intention in a limited presentation area (for example, a monitor) in the user terminal used by the user, the user terminal 3 It is possible to effectively use the resources.

Further, as described in the second embodiment, a designated time reception unit 1e that accepts designation of a delivery time from the deliverable times of the designated store is provided, and the store search unit 1c is a delivery among the delivery use stores. Stores that can be delivered to delivery destinations on time are extracted and presented.
As a result, stores that can be delivered simultaneously at the delivery time designated by the user are extracted and presented.
Therefore, a highly convenient service can be provided to the user.

Furthermore, as described in the first embodiment, the store search unit 1c searches for a delivery use store when receiving a request for a delivery service for a plurality of stores.
As a result, when there is no desire to receive food menus of a plurality of stores at once, search results are not unnecessarily narrowed down and presented. That is, stores that are not delivery stores are also presented as search results.
Therefore, it is possible to prevent the store from being inadvertently excluded from the store search result.

Furthermore, as described in the first example of the delivery use store search process, the store search unit 1c includes the travel time acquisition unit 1f that acquires the store travel time from the designated store to another store. Use the time and delivery time information of both stores to extract and use the delivery stores from other stores and present them. For example, stores capable of simultaneous delivery are also presented to the user as delivery-use stores.
Therefore, a highly convenient service can be provided to the user.

Then, as described in the first embodiment, when the user selects a delivery use store in addition to the designated store, the store search unit 1c performs delivery via the designated store and the selected delivery use store. Stores that can be used to deliver products are extracted from the searched delivery use stores and presented.
Thereby, whenever a user selects a delivery use store, the store which can be delivered at once is extracted and presented.
Therefore, the user can easily place an order without considering the delivery time.

In addition, as described in the first modification, the store search unit 1c makes a presentation by excluding stores of the same genre as the designated store.
Thereby, stores unnecessary for the user who selects and orders one by one from a plurality of genres are excluded from the search results and presented.
Therefore, convenience for the user is achieved.

Furthermore, as described in the second modification, the store search unit 1c performs a presentation by excluding stores whose current time falls outside the orderable time.
Thus, only stores that can be ordered at the time when the user is operating are presented as search results.
Therefore, it is not necessary to perform an ordering operation for the presented store later, and it is possible to quickly place an order within the ordering time (business hours) based on the search result. Therefore, a highly convenient service can be provided.

In addition, when a delivery company visits a plurality of stores and receives the food to the delivery destination, a method of receiving the food at a deliverable time of each store and storing it so as to be delivered at the delivery time is also conceivable. However, it is not recommended to store dishes unnecessarily due to cooling of dishes and sanitary problems.
Even in such a case, if the designated store and the delivery use store are searched by the above-described processes, stores that do not need to store dishes are extracted as search results and can be quickly delivered. is there.

In the above description, the example in which the user terminal 3 accesses the order brokerage site via the web browser 5 and performs various operations on the web page has been described. In this case, each part (delivery destination acquisition part 1a, designated store reception part 1b, store search part 1c, order reception part 1d, specified time reception part 1e provided in the delivery server 1 in response to a user operation performed on the web page. , Any one of the travel time acquisition units 1f) performs a corresponding process.

On the other hand, there may be a case where the user terminal 3 is a mobile terminal in which a dedicated application for using the delivery service via the order brokerage site is installed.
In this case, as described above, since the information processing apparatus may be configured by systemizing a plurality of computer apparatuses, the information processing apparatus having the delivery server 1 and the user terminal 3 is provided with each unit (delivery destination acquisition unit). 1a, a designated store reception unit 1b, a store search unit 1c, an order reception unit 1d, a designated time reception unit 1e, and a travel time acquisition unit 1f).
That is, it is considered that each of the above units may be provided in either the delivery server 1 or the user terminal 3.
For example, the delivery destination acquisition unit 1 a that acquires a character string input by the user may be provided in the user terminal 3, and the delivery destination acquisition unit 1 a that receives delivery destination information transmitted from the user terminal 3 may be provided in the delivery server 1. . Other parts may also be regarded as a part of the user terminal 3 or as a part of the delivery server 1.

<7. Program>

The delivery server 1 as an embodiment of the information processing apparatus of the present invention has been described above, but the program of the embodiment is a program that causes an information processing apparatus (CPU or the like) to execute each process in the delivery server 1. .

This program causes the arithmetic processing unit to execute a delivery destination acquisition procedure for acquiring information about the delivery destination of a product.
In addition, the arithmetic processing apparatus is caused to execute a designated store reception procedure for accepting a store designated by the user as a designated store.
Further, the arithmetic processing unit is caused to execute a store search procedure for searching and presenting a store that can deliver a product using a delivery from a specified store at a delivery time of the specified store as a delivery using store.
Furthermore, the arithmetic processing device is caused to execute an order receiving procedure for receiving orders for a plurality of stores selected from the designated store and the delivery use store.
That is, this program is described with reference to the processing units in steps S201 to S210 in FIG. 4, each processing described in FIG. 9, each processing in steps S201 to S212 in FIG. 10, and FIGS. It is a program for executing each process.

With such a program, the information processing apparatus as the delivery server 1 described above can be realized.
Such a program can be stored in advance in an HDD as a storage medium built in a device such as a computer device or a ROM in a microcomputer having a CPU. Alternatively, it can be stored (stored) temporarily or permanently in a removable storage medium such as a semiconductor memory, memory card, optical disk, magneto-optical disk, or magnetic disk. Such a removable storage medium can be provided as so-called package software.
Further, such a program can be installed from a removable storage medium to a personal computer or the like, or can be downloaded from a download site via a network such as a LAN or the Internet.

1 delivery server, 1a delivery destination acquisition unit, 1b designated store reception unit, 1c store search unit, 1d order reception unit, 1e specified time reception unit, 1f travel time acquisition unit, 2 communication network, 3 user terminal, 4 store terminal, 50 user DBs, 51 store DBs, 52 menu DBs, 53 web page DBs

Claims (10)

1. A delivery destination acquisition unit for acquiring information on the delivery destination of the product;
   A designated store reception unit that accepts a store designated by the user as a designated store;
   A store search unit for searching and presenting a store capable of delivering a product using a delivery from the specified store at a delivery time of the specified store as a delivery use store;
   An order receiving unit for receiving orders for a plurality of stores selected from the designated store and the delivery use store;
   An information processing apparatus comprising:
2. A designated time reception unit that accepts designation of delivery time from the deliverable time of the designated store,
   The information processing apparatus according to claim 1, wherein the store search unit extracts and presents a store that can be delivered to the delivery destination at the delivery time among the delivery use stores.
3. The information processing apparatus according to claim 1, wherein the store search unit searches for the delivery use store when receiving a request for a delivery service for a plurality of stores.
4. A travel time acquisition unit that acquires the travel time between stores from the designated store to other stores,
   The said store search part extracts the said delivery use store from the said other stores using the information of the said travel time between stores, and the said delivery possible time of both stores, and performs the said presentation. Information processing device.
5. When the user selects the delivery use store in addition to the designated store,
   The store search unit extracts a store capable of delivering a product using delivery via the designated store and the selected delivery use store from the searched delivery use store and presents the store The information processing apparatus according to claim 1.
6. The information processing apparatus according to claim 1, wherein the store search unit performs the presentation by excluding stores of the same genre as the designated store.
7. The information processing apparatus according to claim 1, wherein the store search unit performs the presentation by excluding stores whose current time falls outside the orderable time.
8. A delivery address acquisition step for acquiring information about the delivery address of the product;
   A designated store accepting step for accepting a store designated by the user as a designated store;
   A store search step for searching and presenting a store capable of delivering a product using a delivery from the specified store at a delivery time of the specified store as a delivery use store;
   An information processing method for causing an information processing apparatus to execute an order receiving step of receiving orders for a plurality of stores selected from the designated store and the delivery use store.
9. A delivery address acquisition procedure for acquiring information about the delivery address of the product;
   A designated store acceptance procedure for accepting a store designated by the user as a designated store;
   A store search procedure for searching and presenting a store capable of delivering a product using a delivery from the specified store at a delivery time of the specified store as a delivery use store;
   A program that causes an information processing device to execute an order reception procedure for receiving orders for a plurality of stores selected from the designated store and the delivery use store.
10. A delivery address acquisition procedure for acquiring information about the delivery address of the product;
    A designated store acceptance procedure for accepting a store designated by the user as a designated store;
    A store search procedure for searching and presenting a store capable of delivering a product using a delivery from the specified store at a delivery time of the specified store as a delivery use store;
    A storage medium storing a program for causing an information processing device to execute an order reception procedure for receiving orders for a plurality of stores selected from the designated store and the delivery use store.

Images