JP2024010474A - Information processing device, information processing method, and information processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve determination accuracy of a good delivery exhibitor.

SOLUTION: An information processing device comprises: an acceptance unit which accepts a specification on a delivery mode of an object that can be transacted by an exhibitor from a user in a service in which a plurality of exhibitors individually exhibit transaction objects; a determination unit which determines a good delivery exhibitor meeting the delivery mode of the specification from among the plurality of exhibitors; a decision unit which selects a transaction object exhibited by the exhibitor determined as the good delivery exhibitor in the service and presents the transaction object to the user on the basis of the determination results of the good delivery exhibitor; and a presentation unit which presents the transaction object exhibited by the exhibitor determined as the good delivery exhibitor in the service to the user on the basis of the determination.

SELECTED DRAWING: Figure 1

COPYRIGHT: (C)2024,JPO&INPIT

Description

Application for application of Article 30, Paragraph 2 of the Patent Act Published date: December 1, 2021 Update of website including the functions of the invention https://shopping. yahoo. co. jp/ Release date: December 3, 2021 iOS application application Release date: December 7, 2021 iOS application release https://apps. apple. com/jp/app/id446016180 Release date December 7, 2021 Android app release https://play. google. com/store/apps/details? id=jp. co. yahoo. android. yshopping

The present invention relates to an information processing device, an information processing method, and an information processing program.

A technique is disclosed for collectively delivering items shipped from different senders to the same destination.

JP2022-091028A

However, in the above-mentioned conventional technology, items shipped to the same destination are simply aggregated to one delivery company and delivered together based on the destination and delivery date and time. Even if the delivery company is efficient, it is meaningless if the seller does not handle the delivery process quickly. It has been found that in electronic commerce (EC), etc., when users purchase products, they tend to prefer to purchase products from sellers with excellent delivery services (often using stores with excellent delivery services). There is. If the accuracy of determining good delivery sellers can be improved, it is expected to lead to benefits for users.

The present application has been made in view of the above, and aims to improve the accuracy of determining excellent delivery sellers.

The information processing device according to the present application includes, in a service in which multiple sellers individually list transaction objects, a reception unit that receives specifications from a user regarding delivery modes of transaction objects that the seller can perform; A determination unit that determines an excellent delivery seller that satisfies the specified delivery mode from among them, and a seller that is determined to be an excellent delivery seller in the service based on the judgment result of the excellent delivery seller. a determining unit that determines to select and present a transaction object to the user; The present invention is characterized by comprising a providing unit for presenting information to the user.

According to one aspect of the embodiment, it is possible to improve the accuracy of determining a good delivery seller.

FIG. 1 is an explanatory diagram showing an overview of an information processing method according to an embodiment. FIG. 2 is a diagram illustrating an implementation example of narrowing down good delivery. FIG. 3 is a diagram illustrating a configuration example of an information processing system according to an embodiment. FIG. 4 is a diagram illustrating a configuration example of a terminal device according to an embodiment. FIG. 5 is a diagram illustrating a configuration example of a server device according to an embodiment. FIG. 6 is a diagram showing an example of a user information database. FIG. 7 is a diagram showing an example of a history information database. FIG. 8 is a diagram showing an example of the excellent certification information database. FIG. 9 is a flowchart showing the processing procedure according to the embodiment. FIG. 10 is a diagram showing an example of a hardware configuration.

DESCRIPTION OF THE PREFERRED EMBODIMENTS An information processing apparatus, an information processing method, and an information processing program according to the present application (hereinafter referred to as "embodiments") will be described in detail below with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program according to the present application are not limited to this embodiment. In addition, in the following embodiments, the same parts are given the same reference numerals, and redundant explanations will be omitted.

[1. Overview of information processing method]
First, with reference to FIG. 1, an overview of an information processing method performed by an information processing apparatus according to an embodiment will be described. FIG. 1 is an explanatory diagram showing an overview of an information processing method according to an embodiment. In addition, in FIG. 1, a case will be described as an example in which the accuracy of determination of a good delivery seller is improved.

As shown in FIG. 1, the information processing system 1 includes a terminal device 10, a server device 100, and a seller terminal 200. The terminal device 10, the server device 100, and the seller terminal 200 are connected to be able to communicate with each other by wire or wirelessly via a network N (see FIG. 3). In this embodiment, the terminal device 10 cooperates with the server device 100. Further, the seller terminal 200 cooperates with the server device 100.

The terminal device 10 is a smart device such as a smartphone or a tablet terminal used by a user U (user), and is connected to an arbitrary server device via a wireless communication network such as 4G (Generation) or LTE (Long Term Evolution). This is a mobile terminal device that can communicate. Further, the terminal device 10 has a screen such as a liquid crystal display, which has a touch panel function, and displays data such as content through a tap operation, a slide operation, a scroll operation, etc. from the user U using a finger or a stylus. Accepts various operations on. Note that an operation performed on an area of the screen where content is displayed may be an operation on the content. Further, the terminal device 10 may be not only a smart device but also an information processing device such as a desktop PC (Personal Computer) or a notebook PC.

The server device 100 cooperates with the terminal device 10 of each user U, and provides API (Application Programming Interface) services for various applications (hereinafter referred to as apps) and various data to the terminal device 10 of each user U. It is an information processing device that provides information, and is realized using computers, cloud systems, etc.

Further, the server device 100 may be an information processing device that provides some kind of web service online to the terminal device 10 of each user U. For example, the server device 100 provides web services such as Internet connection, search service, SNS (Social Networking Service), electronic commerce (EC), electronic payment, online games, online banking, online trading, accommodation/ticket reservation, Services such as video/music distribution, news, maps, route searches, route guidance, route information, operation information, weather forecasts, etc. may be provided. In reality, the server device 100 may cooperate with various servers that provide the above-mentioned Web services, mediate the Web services, or may be in charge of processing the Web services.

Note that the server device 100 can acquire user information regarding the user U. For example, the server device 100 acquires information regarding user U's attributes such as user U's gender, age, and residential area. The server device 100 stores and manages identification information indicating the user U (user ID, etc.) as well as information regarding attributes of the user U.

Further, the server device 100 acquires various kinds of history information (log data) indicating the actions of the user U from the terminal device 10 of the user U or from various servers based on the user ID or the like. For example, the server device 100 acquires a location history, which is a history of user U's location, date and time, from the terminal device 10. The server device 100 also acquires a search history, which is a history of search queries input by the user U, from a search server (search engine). Additionally, the server device 100 acquires a viewing history, which is a history of content viewed by the user U, from the content server. The server device 100 also acquires a purchase history (payment history) that is a history of product purchases and payment processing by the user U from the electronic commerce server and the payment processing server. Further, the server device 100 may acquire the listing history and the sales history, which are the listing history of the user U on the marketplace, from the electronic commerce server or the payment processing server. The server device 100 also acquires a posting history, which is a history of postings by the user U, from a posting server or SNS server that provides a word-of-mouth posting service. Note that the various servers described above may be the server device 100 itself. That is, the server device 100 may function as the various servers described above.

The seller terminal 200 is an information processing device used by each seller X in a service such as electronic commerce in which a plurality of sellers X (stores) individually list transaction objects (products, etc.). The seller terminal 200 may be a device similar to the terminal device 10 or the server device 100.

[1-1. Judgment of excellent delivery sellers (excellent certification)]
Normally, on an EC site such as an online mall where seller X (store) can freely list products, seller X can freely set prices, shipping fees, etc. At this time, seller X can set the following information as information regarding delivery (seller setting information).
・Shipping period (period from receiving an order to shipping)
・Delivery period (period until arrival. This is set for each region. For Tokyo, 1 day, for Okinawa, 2 days, etc.)
・Same-day shipping times (for example, 3:00 PM, 2:00 PM, etc. on the same day. Orders placed before these times can be shipped on the same day)
・Holidays (Saturdays, Sundays, etc.)

Normally, when "same-day shipping" is selected on the EC site, a product search is performed based on the delivery-related information (seller setting information) set by the seller X described above. For example, if a search is made for "same-day shipping" at 1:00 p.m. on a certain day, products listed by seller

However, the above-mentioned seller setting information lacks credibility because seller

In this embodiment, the server device 100 estimates a "good shipping seller" based on the evaluation. For example, the server device 100 checks whether the product was actually shipped on the same day and whether the product arrived on the scheduled delivery date (the day when the delivery period was added from the shipping date). Identification (or estimation) based on the evaluation of the user who purchased it.

At this time, the server device 100 checks whether the item was actually shipped and whether it was actually delivered on the scheduled delivery date, based on the comments of the user who actually received the item (for example, ``It arrived the next day.'' This can be done by analyzing customer reviews (e.g., "e.g." Good too.

Then, the server device 100 calculates "the proportion of all orders that could be shipped on the same day but were not shipped on the same day" and the "proportion of all orders that were not delivered on the scheduled delivery date". However, the seller X (store) for which these ratios are less than or equal to a predetermined threshold value (less than is OK) is defined as an "excellent delivery seller." As a result, the server device 100 determines whether or not exhibitor X (store) is a "good delivery seller" (or whether seller Generate (or obtain) excellent certification information that indicates the

It has been found that in electronic commerce and the like, when users U (users) purchase products, they tend to prefer good delivery sellers who have excellent delivery support. For example, a good shipping seller is a seller that responds quickly (immediately) after an order is placed, has a short shipping (delivery) period and arrival period, is rarely closed, and can be delivered the next day or the day after the order date. is the seller whose product will be delivered to. In addition, it may be added that the delivery company uses a delivery company that handles the products during delivery and that the person in charge of delivery (driver in charge, service center, etc.) handles with care regarding delivery and delivery.

Therefore, in the present embodiment, when the user U (user) narrows down shipping and delivery, such as "shipping on the same day" or "shipping tomorrow," the server device 100 performs the user's specification regarding the seller setting information. At the same time, based on the excellent certification information, only information on "excellent delivery exhibitors" is searched, and the information on the searched "excellent delivery exhibitors" is provided to the user U (user).

For example, as shown in FIG. 1, the server device 100 is connected to a network N (see FIG. 3) in a service such as electronic commerce in which a plurality of sellers X (stores) individually list transaction targets (products, etc.). , the setting of information (seller setting information) regarding the provision mode (delivery mode) of the transaction object that is possible for the seller X is received from the seller terminal 200 of each seller X (step S1).

For example, the server device 100 receives "information regarding the provision mode of transaction targets that are possible by seller X" (seller setting information) from the seller terminal 200 of each seller ) accepts the settings of information related to delivery/shipping registered by Seller X, such as shipping date and time, period until shipping, delivery period, etc.

Next, the server device 100 evaluates the actual state of provision of the transaction object of seller X (delivery record) based on the history of the provision manner of the transaction object of seller X, and generates delivery evaluation information ( Step S2).

For example, when the server device 100 receives the seller setting information, the server device 100 determines whether the transaction target was actually shipped on the same day, whether it was actually shipped on the same day, and the scheduled delivery date (shipping date) from the “history of how seller Based on the evaluations of a large number of unspecified users who actually purchased the product from the seller generate.

Subsequently, the server device 100 collects information (seller setting information) regarding the provision mode (delivery mode) of the transaction object that seller Based on the evaluation (delivery evaluation information), it is determined whether the seller is an "excellent delivery seller" (step S3).

For example, the server device 100 determines whether the provision mode indicated by the information regarding the provision mode (seller setting information) is satisfied (does the setting and evaluation match) based on the seller setting information and the delivery evaluation information? If the conditions are met, it is determined that the seller is a "good delivery seller" and good certification information is generated.

Subsequently, the server device 100 receives a search for a "good delivery seller" from the terminal device 10 of the user U who wishes to purchase the product via the network N (see FIG. 3) (step S4).

For example, the server device 100 receives information from the terminal device 10 of the user U via the network N (see FIG. 3) regarding the provision mode (delivery mode) of the transaction target that is possible for the seller X (seller setting information). Accepts narrowed searches based on conditions.

Note that even when the server device 100 receives a search for “excellent delivery seller” from the terminal device 10 of the user U, the server device 100 performs a search based on the seller setting information and the latest delivery evaluation information at that time. , it may be determined whether the seller is a "good shipping seller" in the same way as in step S3.

Next, when the server device 100 receives a search for "excellent delivery seller," it selects "excellent delivery seller" based on the determination result (excellent certification information) of whether or not it is an "excellent delivery seller." ” is narrowed down (step S5).

For example, the server device 100 determines whether or not seller X is a "good delivery seller" and determines whether or not to present the transaction object listed by seller X in the service. At this time, the server device 100 selects Seller decides to present the transaction object listed for sale.

The server device 100 can temporarily exclude seller X from being set as an excellent delivery seller when seller X is "closed on that day/tomorrow." For example, the server device 100 can exclude from selection targets a good delivery seller who is closed that day/tomorrow and is unable to immediately respond to deliveries until the end of the holiday. In other words, even if Seller X is determined to be a good delivery seller, the server device 100 excludes seller .

Furthermore, the server device 100 can exclude the settings of good delivery sellers depending on the operation time. For example, if a product purchase operation is performed during a time when a good delivery seller cannot respond immediately, such as after business hours or late at night before a holiday, the server device 100 excludes that good delivery seller from selection targets. be able to.

Subsequently, as a result of the narrowing down of "excellent delivery sellers," the server device 100 transmits information regarding the transaction objects (products, etc.) exhibited by seller X to user U ( (step S6).

For example, if the server device 100 determines to present a transaction object exhibited by seller (user)'s terminal device 10.

At this time, it is assumed that the conditions for narrowing down the search screen and the conditions for displaying the label of superior delivery match. When you narrow down your search for quality delivery sellers, all of the extracted products will have a label indicating quality delivery. When the user U (user) clicks on a product presented as a result of narrowing down, it is assumed that the product is also marked as excellent delivery on the product page. Although it is not necessary to perfectly match the product and the conditions, it is important to ensure that when a narrowed-down product is clicked, the product does not determine that the product is not eligible for delivery.

In this way, the server device 100 determines whether the declaration (settings) of seller There is. Furthermore, the server device 100 takes into consideration the period until shipping and the period until delivery. Furthermore, the server device 100 narrows down the search based on the declaration (seller setting information) of seller Provide information regarding the target (product, etc.).

[1-2. Delivery column: Implementation of quality delivery filter]
FIG. 2 is a diagram illustrating an implementation example of narrowing down good delivery. As shown in FIG. 2, the user U can select and specify products that will arrive by tomorrow/the day after tomorrow if purchased/ordered today. Further, the user U can select and specify a prefecture. That is, in the present embodiment, it is possible to narrow down the best deliveries in consideration of the prefecture of the user U (user) in the search aspect. Further, the user U can select a good delivery seller for each delivery destination area (resident area, etc.).

In this embodiment, as shown in FIG. 2, the server device 100 displays a check box for checking good delivery and a good delivery icon in the delivery column. Additionally, the server device 100 displays a narrowing down radio button. When the checkbox is unchecked (unselected), the radio button is displayed in gray and cannot be selected. Activates when checkbox is checked (selected). That is, the narrowing down radio button becomes active when the checkbox is checked.

At this time, the server device 100 displays two radio buttons: "All (Order now, delivery within 2 days)" and "Order now, delivery by tomorrow." When checking the checkbox, "All (Order now, delivery within 2 days)" is selected by default.

Additionally, the server device 100 displays a narrowing down pull-down for selecting the "delivery destination prefecture." "Delivery destination prefecture" can be narrowed down even if the checkbox is not selected. Here, the server device 100 displays 47 prefectures as the contents of the pulldown. Note that when the user U (user) logs in, the server device 100 defaults to the prefecture of the user U (user)'s residence area based on the user information (user information) of the user U (user). indicate. On the other hand, when not logged in, "Tokyo" may be displayed by default, or "unselected" may be displayed.

Note that, in reality, not only prefectures but also cities, wards, towns and villages may be displayed in the same way. For example, in addition to "delivery destination prefecture", a refinement pull-down for selecting "delivery destination city/ward/town/village" may also be displayed.

Additionally, the server device 100 displays a "narrow down" button. When the "Narrow down" button is pressed, good deliveries are narrowed down based on the selected content.

At this time, the server device 100 multiplies the conditions of "excellent delivery check (true)", "condition selected by radio button", and "prefecture selected from pull-down" in the delivery column when the check box is checked. Filter accordingly. Note that if you uncheck the checkbox, all filtering conditions in the delivery column will be canceled.

[1-3. Additional conditions for excellent certification]
When the server device 100 allows seller It may be possible to allow setting only information based on the delivery record (facts) of Person X.

Additionally, the server device 100 may check the delivery delay rate of seller X. For example, the server device 100 may list seller Exclude from people.

Furthermore, by checking the delivery delay rate of seller X, the server device 100 can also find "a liar seller X (store)" whose settings regarding delivery are significantly different from the truth.

Further, when the shipping date is a holiday, the server device 100 determines whether the item was shipped +1 day after the shipping date or whether the product was delivered +1 day after the shipping date for same-day delivery. At this time, the server device 100 may determine that the seller is a good shipping seller if the item was shipped +1 day after the shipping date and/or the item was delivered within +1 day from the shipping date. Additionally, the server device 100 may determine that the seller is a good delivery seller if the seller's delivery delay is within one day, and may exclude the seller from being a good delivery seller if it is more than two days. .

Additionally, the server device 100 may determine that the seller is a good delivery seller if the seller's delivery delay is within one day, and may exclude the seller from being a good delivery seller if it is more than two days. .

Further, the server device 100 may determine a good delivery seller according to the relationship between the product purchase date and the holiday. For example, the server device 100 may check whether today is a holiday or tomorrow is a holiday every day when the user U purchases a product, and may certify the product as good if the holiday is not the latest.

Further, the server device 100 determines whether the declaration of seller X is satisfied (whether the delivery record is in accordance with the settings of seller X) and certifies the item as excellent. At this time, the server device 100 considers the period until shipping and the period until delivery. Then, the server device 100 narrows down the search based on the declaration of seller This information is provided to user U.

Seller X's declaration may be a declaration of a fulfillment service that Seller X uses. The period until shipment and the period until delivery depend on the content of the fulfillment service with which Seller At this time, the server device 100 determines whether the seller is a good delivery seller, depending on the content of the fulfillment service that the seller is using.

Furthermore, the server device 100 may determine the quality certification based not only on the period, but also on whether or not it is possible to specify cool delivery, wrapping, etc., or whether or not it is possible to specify the delivery date and time. Good too.

Further, the server device 100 may determine the quality certification for each product to be delivered (or for each product category). Depending on the type of product, delivery may be delayed or delivery may take time.

Further, when performing a narrowed search, the server device 100 determines whether the product can be delivered (the product will be “delivered”) within a set period (tomorrow/the day after tomorrow). For example, the server device 100 determines the "shipping date" and "delivery period" based on the excellent certification, and if it is difficult to deliver the product within the set period, the server device 100 assigns seller Exclude from

Note that, in reality, the seller X is not limited to a store such as an online shop or store, but may be a seller of an auction, a flea market, a barter site, or an app. That is, the seller X may be a delivery source that delivers some kind of item to the user U (user).

Further, the server device 100 may represent the excellent certification information as a rank, score, index, or the like. That is, the excellent certification information may be information indicating the results of relative comparison between exhibitors.

[2. Configuration example of information processing system]
Next, the configuration of the information processing system 1 including the server device 100 according to the embodiment will be described using FIG. 3. FIG. 3 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 3, the information processing system 1 according to the embodiment includes a terminal device 10 and a server device 100. These various devices are connected via a network N so that they can communicate by wire or wirelessly. The network N is, for example, a LAN (Local Area Network) or a WAN (Wide Area Network) such as the Internet.

Further, the number of each device included in the information processing system 1 shown in FIG. 3 is not limited to what is illustrated. For example, in FIG. 3, only one terminal device 10 is shown for simplification of illustration, but this is just an example and is not limited, and there may be two or more terminal devices.

The terminal device 10 is an information processing device used by the user U. For example, the terminal device 10 may be a smart device such as a smartphone or a tablet terminal, a feature phone, a PC (Personal Computer), a PDA (Personal Digital Assistant), a game console or AV device with a communication function, a car navigation system, a smart watch, or the like. These include wearable devices such as head-mounted displays, smart glasses, etc. Further, the terminal device 10 may be a house/building, a car, a home appliance, an electronic device, etc. compatible with IOT (Internet of Things).

The terminal device 10 also supports wireless communication networks such as LTE (Long Term Evolution), 4G (4th Generation), and 5G (5th Generation), Bluetooth (registered trademark), and wireless LAN (Local The server device 100 can be connected to the network N via short-range wireless communication such as an area network) and can communicate with the server device 100.

The server device 100 is, for example, a computer such as a PC or a blade server, or a mainframe or a workstation. Note that the server device 100 may be realized by cloud computing.

[3. Configuration example of terminal device]
Next, the configuration of the terminal device 10 will be explained using FIG. 4. FIG. 4 is a diagram showing a configuration example of the terminal device 10. As shown in FIG. As shown in FIG. 4, the terminal device 10 includes a communication section 11, a display section 12, an input section 13, a positioning section 14, a sensor section 20, a control section 30 (controller), and a storage section 40. Be prepared.

(Communication Department 11)
The communication unit 11 is connected to a network N (see FIG. 3) by wire or wirelessly, and transmits and receives information to and from the server device 100 via the network N. For example, the communication unit 11 is realized by a NIC (Network Interface Card), an antenna, or the like.

(Display section 12)
The display unit 12 is a display device that displays various information such as position information. For example, the display unit 12 is a liquid crystal display (LCD) or an organic electro-luminescent display (EL display). Further, the display unit 12 is a touch panel type display, but is not limited to this.

(Input section 13)
The input unit 13 is an input device that receives various operations from the user U. For example, the input unit 13 includes buttons for inputting characters, numbers, and the like. Note that the input unit 13 may be an input/output port (I/O port), a USB (Universal Serial Bus) port, or the like. Further, when the display section 12 is a touch panel display, a part of the display section 12 functions as the input section 13. Further, the input unit 13 may be a microphone or the like that receives voice input from the user U. The microphone may be wireless.

(Positioning unit 14)
The positioning unit 14 receives a signal (radio wave) sent from a GPS (Global Positioning System) satellite, and based on the received signal, determines position information (for example, latitude and longitude). That is, the positioning unit 14 positions the terminal device 10 . Note that GPS is just one example of GNSS (Global Navigation Satellite System).

Further, the positioning unit 14 can measure the position using various methods other than GPS. For example, the positioning unit 14 may use various communication functions of the terminal device 10 to measure the position as an auxiliary positioning means for position correction and the like, as described below.

(Wi-Fi positioning)
For example, the positioning unit 14 positions the terminal device 10 using the Wi-Fi (registered trademark) communication function of the terminal device 10 or the communication network provided by each communication company. Specifically, the positioning unit 14 performs Wi-Fi communication, etc., and determines the position of the terminal device 10 by measuring the distance to nearby base stations and access points.

(Beacon positioning)
Further, the positioning unit 14 may use the Bluetooth (registered trademark) function of the terminal device 10 to measure the position. For example, the positioning unit 14 measures the position of the terminal device 10 by connecting to a beacon transmitter connected by a Bluetooth (registered trademark) function.

(geomagnetic positioning)
Furthermore, the positioning unit 14 positions the terminal device 10 based on the geomagnetic pattern of the structure measured in advance and the geomagnetic sensor included in the terminal device 10 .

(RFID positioning)
Further, for example, if the terminal device 10 has an RFID (Radio Frequency Identification) tag function equivalent to a contactless IC card used at a station ticket gate or an exhibitor (store), or a function to read an RFID tag, If the terminal device 10 is equipped with the terminal device 10, the location where the terminal device 10 was used is recorded together with information on the payment and the like. The positioning unit 14 may measure the position of the terminal device 10 by acquiring such information. Further, the position may be determined by an optical sensor, an infrared sensor, or the like provided in the terminal device 10.

The positioning unit 14 may position the terminal device 10 using one or a combination of the above-mentioned positioning means, if necessary.

(sensor section 20)
The sensor unit 20 includes various sensors mounted on or connected to the terminal device 10. Note that the connection may be a wired connection or a wireless connection. For example, the sensors may be a detection device other than the terminal device 10, such as a wearable device or a wireless device. In the example shown in FIG. 4, the sensor unit 20 includes an acceleration sensor 21, a gyro sensor 22, an atmospheric pressure sensor 23, an air temperature sensor 24, a sound sensor 25, an optical sensor 26, a magnetic sensor 27, and an image sensor ( camera) 28.

Note that each of the sensors 21 to 28 described above is merely an example and is not limited to the above. That is, the sensor section 20 may be configured to include a portion of each of the sensors 21 to 28, or may include other sensors such as a humidity sensor in addition to or instead of each of the sensors 21 to 28. .

The acceleration sensor 21 is, for example, a three-axis acceleration sensor, and detects the physical movement of the terminal device 10, such as the moving direction, speed, and acceleration of the terminal device 10. The gyro sensor 22 detects physical movements of the terminal device 10 such as tilt in three axes directions based on the angular velocity of the terminal device 10 and the like. The atmospheric pressure sensor 23 detects the atmospheric pressure around the terminal device 10, for example.

Since the terminal device 10 is equipped with the above-mentioned acceleration sensor 21, gyro sensor 22, atmospheric pressure sensor 23, etc., it is possible to implement technologies such as pedestrian autonomous navigation (PDR) using these sensors 21 to 23, etc. It becomes possible to measure the position of the terminal device 10 using the . This makes it possible to obtain indoor position information that is difficult to obtain using positioning systems such as GPS.

For example, a pedometer using the acceleration sensor 21 can calculate the number of steps, walking speed, and distance walked. Furthermore, by using the gyro sensor 22, it is possible to know the direction of travel of the user U, the direction of the line of sight, and the inclination of the user's body. Further, from the atmospheric pressure detected by the atmospheric pressure sensor 23, it is also possible to know the altitude and the number of floors where the terminal device 10 of the user U is located.

The temperature sensor 24 detects, for example, the temperature around the terminal device 10. The sound sensor 25 detects, for example, sounds around the terminal device 10. The optical sensor 26 detects the illuminance around the terminal device 10 . The magnetic sensor 27 detects, for example, the earth's magnetism around the terminal device 10. The image sensor 28 captures an image of the surroundings of the terminal device 10.

The above-mentioned atmospheric pressure sensor 23, temperature sensor 24, sound sensor 25, optical sensor 26, and image sensor 28 each detect atmospheric pressure, temperature, sound, and illuminance, and capture images of the surroundings, so that the terminal device 10 It is possible to detect the surrounding environment and situation. Furthermore, it is possible to improve the accuracy of the location information of the terminal device 10 based on the environment and situation around the terminal device 10.

(Control unit 30)
The control unit 30 includes, for example, a microcomputer having a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM, an input/output port, and various other circuits. Further, the control unit 30 may be configured with hardware such as an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array). The control section 30 includes a transmitting section 31, a receiving section 32, and a processing section 33.

(Transmission unit 31)
The transmitting unit 31 receives, for example, various information input by the user U using the input unit 13, various information detected by the sensors 21 to 28 mounted on or connected to the terminal device 10, and information measured by the positioning unit 14. The location information of the terminal device 10 and the like can be transmitted to the server device 100 via the communication unit 11.

(Receiving unit 32)
The receiving unit 32 can receive various information provided from the server device 100 and requests for various information from the server device 100 via the communication unit 11 .

(Processing unit 33)
The processing unit 33 controls the entire terminal device 10, including the display unit 12 and the like. For example, the processing unit 33 can output various information transmitted by the transmitting unit 31 and various information received from the server device 100 by the receiving unit 32 to the display unit 12 for display.

(Storage unit 40)
The storage unit 40 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory, or a storage device such as an HDD (Hard Disk Drive), an SSD (Solid State Drive), or an optical disk. Ru. The storage unit 40 stores various programs, various data, and the like.

[4. Configuration example of server device]
Next, the configuration of the server device 100 according to the embodiment will be described using FIG. 5. FIG. 5 is a diagram showing a configuration example of the server device 100 according to the embodiment. As shown in FIG. 5, the server device 100 includes a communication section 110, a storage section 120, and a control section 130.

(Communication Department 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card). Further, the communication unit 110 is connected to the network N (see FIG. 3) by wire or wirelessly.

(Storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory, or a storage device such as an HDD, an SSD, or an optical disk. As shown in FIG. 5, the storage unit 120 includes a user information database 121, a history information database 122, and an excellent certification information database 123.

(User information database 121)
The user information database 121 stores user information regarding the user U. For example, the user information database 121 stores various information such as user U's attributes. FIG. 6 is a diagram showing an example of the user information database 121. In the example shown in FIG. 6, the user information database 121 includes items such as "user ID (identifier),""age,""gender,""home,""worklocation," and "interest."

“User ID” indicates identification information for identifying user U. Note that the "user ID" may be user U's contact information (telephone number, email address, etc.), or may be identification information for identifying user U's terminal device 10.

Moreover, "age" indicates the age of the user U identified by the user ID. Note that the "age" may be information indicating the specific age of the user U (for example, 35 years old, etc.), or may be information indicating the age of the user U (for example, 30s, etc.) . Alternatively, the "age" may be information indicating the date of birth of the user U, or may be information indicating the generation of the user U (for example, born in the 1980s). Furthermore, “gender” indicates the gender of the user U identified by the user ID.

Moreover, "home" indicates the location information of the home of the user U identified by the user ID. In the example shown in FIG. 6, "home" is illustrated as an abstract code such as "LC11," but it may also be latitude and longitude information. Furthermore, for example, "home" may be a region name or address.

Moreover, "work place" indicates the location information of the work place (school in the case of a student) of the user U identified by the user ID. In the example shown in FIG. 6, the "work location" is illustrated as an abstract code such as "LC12," but it may also be latitude and longitude information. Further, for example, the "work location" may be a region name or address.

Moreover, "interest" indicates the interest of the user U identified by the user ID. That is, "interest" indicates an object in which the user U identified by the user ID has a high interest. For example, "interest" may be a search query (keyword) that the user U inputs into a search engine. In the example shown in FIG. 6, one "interest" is shown for each user U, but there may be a plurality of "interests".

For example, in the example shown in FIG. 6, the age of the user U identified by the user ID "U1" is "20s", and the gender is "male". Further, for example, the user U identified by the user ID "U1" indicates that his home is "LC11". Further, for example, the user U identified by the user ID "U1" indicates that the work location is "LC12". Further, for example, the user U identified by the user ID "U1" indicates that he is interested in "sports."

Here, in the example shown in FIG. 6, abstract values such as "U1", "LC11", and "LC12" are used for illustration, but "U1", "LC11", and "LC12" have specific values. It is assumed that information such as character strings and numerical values is stored. Below, abstract values may be illustrated in diagrams related to other information as well.

Note that the user information database 121 is not limited to the above, and may store various information depending on the purpose. For example, the user information database 121 may store various information regarding the terminal device 10 of the user U. In addition, the user information database 121 includes information such as demographic (demographic attributes), psychographic (psychological attributes), geographic (geographical attributes), behavioral (behavioral attributes), etc. of user U. Information regarding attributes may also be stored. For example, the user information database 121 includes name, family composition, place of birth (locality), occupation, position, income, qualifications, type of residence (single-family house, condominium, etc.), presence or absence of a car, commuting/commuting time, commuting/commuting, etc. Memorizes information such as routes, commuter pass sections (stations, lines, etc.), frequently used stations (other than the stations closest to your home or work), lessons (location, time zone, etc.), hobbies, interests, lifestyle, etc. You can.

(History information database 122)
The history information database 122 stores various information related to history information (log data) indicating the actions of the user U. FIG. 7 is a diagram showing an example of the history information database 122. In the example shown in FIG. 7, the history information database 122 has items such as "user ID", "location history", "search history", "browsing history", "purchase history", and "posting history".

“User ID” indicates identification information for identifying user U. Further, “position history” indicates a position history that is a history of the user U's position and movement. Further, “search history” indicates a search history that is a history of search queries input by the user U. In addition, “browsing history” indicates a browsing history that is a history of contents that the user U has viewed. Moreover, "purchase history" indicates a purchase history that is a history of purchases by user U. Moreover, "posting history" indicates a posting history that is a history of postings by user U. Note that the "posting history" may include questions regarding user U's belongings.

For example, in the example shown in FIG. 7, the user U identified by the user ID "U1" moves as per "location history #1", searches as per "search history #1", and searches as per "view history #1". Browsing the content as per "History #1", purchasing the specified product etc. from the designated seller (store) etc. as per "Purchase history #1", and posting as per "Posting history #1" shows.

Here, in the example shown in FIG. 7, abstracts such as "U1", "location history #1", "search history #1", "browsing history #1", "purchase history #1" and "posting history #1" are used. Although the figures are illustrated using ``U1'', ``Location history #1'', ``Search history #1'', ``Browsing history #1'', ``Purchase history #1'' and ``Posting history #1'', It is assumed that information such as specific character strings and numerical values is stored.

Note that the history information database 122 is not limited to the above, and may store various information depending on the purpose. For example, the history information database 122 may store the user U's usage history of a predetermined service. Further, the history information database 122 may store the history of visits to actual sellers (stores) or the history of visits to facilities by user U. Further, the history information database 122 may store the payment history of user U's payment using the terminal device 10 (electronic payment).

(Excellent certification information database 123)
The excellent certification information database 123 stores various information regarding excellent delivery exhibitors. FIG. 8 is a diagram showing an example of the excellent certification information database 123. In the example shown in FIG. 8, the excellent certification information database 123 has items such as "seller ID", "seller setting information", "delivery evaluation information", "good certification information", and "product information".

“Seller ID” indicates identification information for identifying seller X (store). Further, "seller setting information" indicates information regarding delivery set by the seller X. For example, the seller setting information indicates setting information such as same-day delivery/next-day delivery/next-day delivery (available delivery modes), holidays/business hours, prefectures (delivery area), etc. Further, "delivery evaluation information" indicates information regarding the evaluation of the actual provision mode (delivery performance) of the transaction target of seller X. Note that the delivery evaluation information may be information such as an actual delivery record. Further, "excellent certification information" indicates whether or not exhibitor X is an "excellent delivery exhibitor" (or whether exhibitor X satisfies the conditions of "excellent delivery exhibitor"). Moreover, "product information" is a product handled by exhibitor X, and indicates information regarding a product presented to user U (user). Note that there may be a plurality of pieces of product information. That is, there may be product information for each product that seller X handles.

For example, in the example shown in FIG. 8, seller If the information is evaluated as “Evaluation # This indicates that the product information “Product #X1” is presented.

Here, in the example shown in FIG. 8, abstract values such as [X1], "Setting #X1", "Evaluation #X1", and "Product #X1" are used for illustration, but [X1], "Setting # It is assumed that information such as specific character strings and numerical values is stored in "X1", "Evaluation #X1", and "Product #X1".

Note that the excellent certification information database 123 is not limited to the above, and may store various information depending on the purpose. For example, the excellent certification information database 123 may store information regarding the business type and product category of exhibitor X. Further, the excellent certification information database 123 may store information regarding the delivery delay rate of seller X. Further, the excellent certification information database 123 may represent the excellent certification information in terms of ranks, scores, indicators, and the like.

(Control unit 130)
Returning to FIG. 5, the explanation will be continued. The control unit 130 is a controller, and controls the server device 100 using, for example, a CPU (Central Processing Unit), an MPU (Micro Processing Unit), an ASIC (Application Specific Integrated Circuit), or an FPGA (Field Programmable Gate Array). This is realized by executing various programs (corresponding to an example of an information processing program) stored in an internal storage device using a storage area such as a RAM as a work area. In the example shown in FIG. 5, the control unit 130 includes an acquisition unit 131, a reception unit 132, a determination unit 133, a determination unit 134, and a provision unit 135.

(Acquisition unit 131)
The acquisition unit 131 acquires a search query input by user U (user). For example, when the user U inputs a search query into a search engine or the like and performs a keyword search, the acquisition unit 131 acquires the search query via the communication unit 110. That is, the acquisition unit 131 acquires, via the communication unit 110, a keyword input by the user U into a search window of a search engine, site, or application.

The acquisition unit 131 also acquires user information regarding the user U via the communication unit 110. For example, the acquisition unit 131 acquires identification information indicating the user U (user ID, etc.), location information of the user U, attribute information of the user U, etc. from the terminal device 10 of the user U. Further, the acquisition unit 131 may acquire identification information indicating the user U, attribute information of the user U, etc. at the time of user U's user registration. The acquisition unit 131 then registers the user information in the user information database 121 of the storage unit 120.

Further, the acquisition unit 131 acquires various types of history information (log data) indicating the behavior of the user U via the communication unit 110. For example, the acquisition unit 131 acquires various types of history information indicating the behavior of the user U from the terminal device 10 of the user U or from various servers based on the user ID or the like. The acquisition unit 131 then registers various types of history information in the history information database 122 of the storage unit 120.

(Reception Department 132)
In a service such as electronic commerce, in which multiple sellers Accepts specifications regarding delivery mode. Note that the reception unit 132 may be a part of the acquisition unit 131.

Further, the receiving unit 132 receives from the seller X the setting of information regarding the delivery mode of the transaction object that the seller X can do.

(Determination unit 133)
The determination unit 133 determines an excellent delivery seller from among the plurality of sellers X that satisfies the specified delivery mode.

Further, the determination unit 133 determines whether or not the actual delivery mode satisfies the delivery mode indicated by the set information based on the history of the delivery mode of the transaction target by seller Person X is determined to be a good shipping seller.

Further, the determination unit 133 determines whether the seller X is a good delivery seller based on the evaluation of the user U who actually received the transaction object from the seller X.

In addition, even if Seller .

In addition, the determination unit 133 checks the delivery delay rate of seller .

Further, the determination unit 133 excludes exhibitor X, which is determined to be an excellent delivery exhibitor, from the list of excellent delivery exhibitors depending on the operation time of the user U.

Further, the determination unit 133 determines that Seller X is a good delivery seller if the delivery delay of Seller X is within one day, and excludes Seller .

Further, the determination unit 133 determines whether or not seller X is a good delivery seller, depending on the content of the fulfillment service that seller X is using.

(Decision unit 134)
The determining unit 134 selects and presents to the user U the transaction object exhibited by the seller decide.

(Providing unit 135)
Based on the determination by the determining unit 134, the providing unit 135 presents the transaction object to the user U that has been exhibited by the seller X who has been determined to be an excellent delivery exhibitor in the service.

[5. Processing procedure]
Next, a processing procedure by the server device 100 according to the embodiment will be described using FIG. 9. FIG. 9 is a flowchart showing the processing procedure according to the embodiment. Note that the processing procedure shown below is repeatedly executed by the control unit 130 of the server device 100.

For example, as shown in FIG. 9, the reception unit 132 of the server device 100 sends information from the seller terminal 200 of seller Setting of information (seller setting information) is accepted (step S101).

Subsequently, the determination unit 133 of the server device 100 evaluates the delivery performance of seller X based on the history of the delivery mode of the transaction target by seller X (delivery evaluation information) (step S102). At this time, the acquisition unit 131 of the server device 100 may acquire information regarding the delivery record of the transaction object by the seller X and the evaluation of the user U who actually received the transaction object from the seller X.

Next, the determining unit 133 of the server device 100 determines whether the actual delivery mode satisfies the delivery mode indicated by the set information, and determines whether the actual delivery mode satisfies the delivery mode indicated by the set information. If so, it is determined that the seller X is a good shipping seller (step S103). At this time, the determination unit 133 may determine whether the seller X is a good delivery seller based on the evaluation of the user U who actually received the transaction object from the seller X.

Subsequently, the reception unit 132 of the server device 100 receives a specification regarding the delivery mode of the transaction object that is possible for the seller X from the terminal device 10 of the user U (user) via the communication unit 110 (step S104). . At this time, the determination unit 133 of the server device 100 determines whether or not the seller is an "excellent delivery seller" in the same way as in step S103, based on the seller setting information and the latest delivery evaluation information at that time. You may.

Next, the determining unit 134 of the server device 100 narrows down the sellers X that have been determined to be good delivery sellers based on the determination result of the good delivery sellers by the determining unit 133, and determines them to be good delivery sellers in the above service. The selected transaction object exhibited by seller X is selected and decided to be presented to user U (step S105).

Next, based on the determination by the determining unit 134, the providing unit 135 of the server device 100 sends the transaction object exhibited by the seller is presented to the terminal device 10 (step S106).

[6. Modified example]
The terminal device 10 and server device 100 described above may be implemented in various different forms other than the above embodiments. Therefore, a modification of the embodiment will be described below.

In the above embodiment, part or all of the processing executed by the server device 100 may actually be executed by the terminal device 10. For example, the process may be completed stand-alone (by the terminal device 10 alone). In this case, it is assumed that the terminal device 10 has the functions of the server device 100 in the above embodiment. Further, in the embodiment described above, since the terminal device 10 cooperates with the server device 100, it appears to the user U that the terminal device 10 is also executing the processing of the server device 100. That is, from another point of view, it can be said that the terminal device 10 includes the server device 100.

Furthermore, in the above embodiment, the server device 100 performs quality certification not only for delivery by sellers who individually list transaction objects (products, etc.) in electronic commerce, etc., but also for home delivery by online supermarkets, co-ops, etc. You can. Furthermore, the manner in which the transaction object (product, etc.) is provided may be in the form of regular purchase, subscription, or the like.

In addition, in the above embodiment, the server device 100 is not limited to the delivery of products by the seller, but also the delivery or return when the user requests or requests the business to send or return some kind of goods, materials, etc. The response speed may be certified as excellent. For example, the server device 100 may certify that the speed of response to conversion (CV) (sending materials/application forms, shipping products, etc.) is excellent. Furthermore, the server device 100 may certify that the speed of returning repaired property when a user requests a business operator to repair the property is excellent.

[7. effect〕
As described above, the information processing device (the terminal device 10 and the server device 100) according to the present application is a service in which a plurality of sellers X individually list transaction objects. a reception unit 132 that accepts a specification regarding the delivery mode of a transaction object that is possible, a determination unit 133 that determines a good delivery seller that satisfies the specified delivery mode from among a plurality of sellers Based on the results, a determining unit 134 determines to select and present to user U the transaction object exhibited by seller It includes a providing unit 135 that presents to the user U a transaction object exhibited by the exhibitor X who has been determined to be a delivery exhibitor.

Further, the receiving unit 132 receives from the seller X the setting of information regarding the delivery mode of the transaction object that the seller X can do. The determining unit 133 determines whether or not the actual delivery mode satisfies the delivery mode indicated by the set information based on the history of the delivery mode of the transaction target by seller is determined to be a good shipping seller.

Further, the determination unit 133 determines whether the seller X is a good delivery seller based on the evaluation of the user U who actually received the transaction object from the seller X.

In addition, even if Seller .

In addition, the determination unit 133 checks the delivery delay rate of seller .

Further, the determination unit 133 excludes exhibitor X, which is determined to be an excellent delivery exhibitor, from the list of excellent delivery exhibitors depending on the operation time of the user U.

Further, the determination unit 133 determines that Seller X is a good delivery seller if the delivery delay of Seller X is within one day, and excludes Seller .

Further, the determination unit 133 determines whether or not seller X is a good delivery seller, depending on the content of the fulfillment service that seller X is using.

By using any one or a combination of the above-described processes, the information processing apparatus according to the present application can improve the accuracy of determining a good shipping seller.

[8. Hardware configuration]
Further, the terminal device 10 and the server device 100 according to the embodiments described above are realized by, for example, a computer 1000 having a configuration as shown in FIG. 10. The following will explain the server device 100 as an example. FIG. 10 is a diagram showing an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and a calculation device 1030, a primary storage device 1040, a secondary storage device 1050, an output I/F (Interface) 1060, an input I/F 1070, and a network I/F 1080 are connected to a bus. 1090.

The arithmetic unit 1030 operates based on programs stored in the primary storage device 1040 and the secondary storage device 1050, programs read from the input device 1020, and performs various processes. The arithmetic device 1030 is realized by, for example, a CPU (Central Processing Unit), an MPU (Micro Processing Unit), an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or the like.

The primary storage device 1040 is a memory device such as a RAM (Random Access Memory) that temporarily stores data used by the calculation device 1030 for various calculations. Further, the secondary storage device 1050 is a storage device in which data used by the calculation device 1030 for various calculations and various databases are registered, and includes a ROM (Read Only Memory), an HDD (Hard Disk Drive), and an SSD (Solid Disk Drive). This is realized using flash memory, etc. The secondary storage device 1050 may be a built-in storage or an external storage. Further, the secondary storage device 1050 may be a removable storage medium such as a USB (Universal Serial Bus) memory or an SD (Secure Digital) memory card. Further, the secondary storage device 1050 may be a cloud storage (online storage), a NAS (Network Attached Storage), a file server, or the like.

The output I/F 1060 is an interface for transmitting information to be output to the output device 1010 that outputs various information such as a display, a projector, and a printer. (Digital Visual Interface) and HDMI (registered trademark) (High Definition Multimedia Interface). Further, the input I/F 1070 is an interface for receiving information from various input devices 1020 such as a mouse, keyboard, keypad, button, scanner, etc., and is realized by, for example, a USB or the like.

Further, the output I/F 1060 and the input I/F 1070 may be wirelessly connected to the output device 1010 and the input device 1020, respectively. That is, output device 1010 and input device 1020 may be wireless devices.

Moreover, the output device 1010 and the input device 1020 may be integrated like a touch panel. In this case, the output I/F 1060 and the input I/F 1070 may also be integrated as an input/output I/F.

Note that the input device 1020 is, for example, an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), or a tape. It may be a device that reads information from a medium, a magnetic recording medium, a semiconductor memory, or the like.

Network I/F 1080 receives data from other devices via network N and sends it to computing device 1030, and also sends data generated by computing device 1030 to other devices via network N.

Arithmetic device 1030 controls output device 1010 and input device 1020 via output I/F 1060 and input I/F 1070. For example, the arithmetic device 1030 loads a program from the input device 1020 or the secondary storage device 1050 onto the primary storage device 1040, and executes the loaded program.

For example, when the computer 1000 functions as the server device 100, the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 130 by executing a program loaded onto the primary storage device 1040. Further, the arithmetic device 1030 of the computer 1000 may load a program obtained from another device via the network I/F 1080 onto the primary storage device 1040, and execute the loaded program. Further, the arithmetic unit 1030 of the computer 1000 may cooperate with other devices via the network I/F 1080, and may call and use program functions, data, etc. from other programs of other devices.

[9. others〕
Although the embodiments of the present application have been described above, the present invention is not limited to the contents of these embodiments. Furthermore, the above-mentioned components include those that can be easily assumed by those skilled in the art, those that are substantially the same, and those that are in a so-called equivalent range. Furthermore, the aforementioned components can be combined as appropriate. Furthermore, various omissions, substitutions, or modifications of the constituent elements can be made without departing from the gist of the embodiments described above.

Further, among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or the processes described as being performed manually can be performed manually. All or part of this can also be performed automatically using known methods. In addition, the processing procedures, specific names, and information including various data and parameters shown in the above documents and drawings may be changed arbitrarily, unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Further, each component of each device shown in the drawings is functionally conceptual, and does not necessarily need to be physically configured as shown in the drawings. In other words, the specific form of distributing and integrating each device is not limited to what is shown in the diagram, and all or part of the devices can be functionally or physically distributed or integrated in arbitrary units depending on various loads and usage conditions. Can be integrated and configured.

For example, the server device 100 described above may be realized by a plurality of server computers, and depending on the function, it may be realized by calling an external platform etc. using an API (Application Programming Interface), network computing, etc. Can be changed flexibly.

Furthermore, the above-described embodiments and modifications can be combined as appropriate within a range that does not conflict with the processing contents.

Further, the above-mentioned "section, module, unit" can be read as "means", "circuit", etc. For example, the acquisition unit can be read as an acquisition means or an acquisition circuit.

1 Information processing system 10 Terminal device 100 Server device 110 Communication unit 120 Storage unit 121 User information database 122 History information database 123 Excellent certification information database 130 Control unit 131 Acquisition unit 132 Reception unit 133 Judgment unit 134 Determination unit 135 Provision unit

In a service in which multiple sellers individually list transaction objects, the information processing device according to the present application is configured to receive information from the seller as seller setting information regarding possible delivery modes for the transaction object , such as possible shipping date and time, and shipping date and time. Based on the reception section that accepts the settings of delivery information including delivery period and delivery period , and the history of the delivery method of the transaction object by the seller, the delivery performance is evaluated as the actual state of the delivery method of the transaction object of the seller. a generation unit that generates delivery evaluation information based on the seller setting information and the delivery evaluation information; a determination unit that determines whether or not the seller is a good delivery seller; a determining unit that determines to select and present to a user a transaction object exhibited by an exhibitor determined to be an excellent delivery exhibitor in the service; and a providing unit that presents to the user transaction objects exhibited by sellers who have been determined to be excellent delivery sellers in the service.

Claims (10)

In a service where multiple sellers individually list transaction objects, a reception department that accepts specifications from users regarding possible delivery modes of transaction objects for sellers;
a determination unit that determines an excellent delivery seller that satisfies the specified delivery mode from among the plurality of sellers;
a determining unit that determines to select and present to the user a transaction object exhibited by the seller determined to be the excellent delivery seller in the service, based on the determination result of the excellent delivery seller;
a providing unit that presents to the user, based on the determination, a transaction object exhibited by an exhibitor determined to be the excellent delivery exhibitor in the service;
An information processing device comprising: The reception unit receives, from a seller, a setting of information regarding a delivery mode of a transaction target that the seller can perform,
The determination unit determines whether or not the actual delivery mode satisfies the delivery mode indicated by the set information based on the history of the delivery mode of the transaction target by the seller, and if it satisfies the delivery mode indicated by the set information, the above-mentioned listing is completed. 2. The information processing device according to claim 1, wherein the information processing device determines that the person is a good shipping seller. According to claim 1, the determination unit determines whether or not the seller is a good shipping seller based on the evaluation of a user who has actually received a transaction object from the seller. The information processing device described. The determination unit shall exclude from the excellent delivery sellers even if the seller is determined to be an excellent delivery seller, if the shipping date of the transaction object to the user falls on a holiday. The information processing device according to claim 1, characterized in that: The determination unit checks the delivery delay rate of the seller, and excludes sellers whose products are not delivered on the user's designated delivery date exceeding a predetermined value from the excellent delivery sellers. The information processing device according to claim 1. The information processing according to claim 1, wherein the determination unit excludes the seller determined to be the good delivery seller from the good delivery sellers depending on the operation time of the user. Device. The determination unit determines the seller as the excellent delivery seller if the seller's delivery delay is within one day, and excludes the seller from the excellent delivery sellers if the delay in delivery is two days or more. The information processing device according to claim 1, characterized in that: The information according to claim 1, wherein the determination unit determines whether or not the seller is the excellent delivery seller, depending on the content of a fulfillment service that the seller is using. Processing equipment. An information processing method executed by an information processing device, the method comprising:
In a service where multiple sellers individually list transaction objects, a reception step in which the seller receives specifications regarding possible delivery modes for the transaction objects from the user;
a determination step of determining an excellent delivery seller that satisfies the specified delivery mode from among the plurality of sellers;
a determining step of determining, based on the determination result of the excellent delivery seller, to select a transaction object exhibited by the seller determined to be the excellent delivery seller in the service and present it to the user;
a providing step of presenting to the user, based on the determination, transaction objects exhibited by the seller determined to be the excellent delivery seller in the service;
An information processing method characterized by comprising: In a service where multiple sellers individually list transaction objects, a reception procedure for accepting specifications from users regarding possible delivery modes of transaction objects for sellers;
a determination procedure for determining an excellent delivery seller that satisfies the specified delivery mode from among the plurality of sellers;
a determination step of determining, based on the determination result of the excellent delivery seller, to select a transaction object exhibited by the seller determined to be the excellent delivery seller in the service and present it to the user;
a provision step of presenting to the user, based on the determination, a transaction object exhibited by a seller determined to be the excellent delivery seller in the service;
An information processing program that causes a computer to execute.

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