WO2016172974A1 - Service processing method and device - Google Patents

Service processing method and device Download PDF

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Publication number
WO2016172974A1
WO2016172974A1 PCT/CN2015/078132 CN2015078132W WO2016172974A1 WO 2016172974 A1 WO2016172974 A1 WO 2016172974A1 CN 2015078132 W CN2015078132 W CN 2015078132W WO 2016172974 A1 WO2016172974 A1 WO 2016172974A1
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WO
WIPO (PCT)
Prior art keywords
node
destination node
geographic coordinates
path
client
Prior art date
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PCT/CN2015/078132
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French (fr)
Chinese (zh)
Inventor
勾军委
陈龙
Original Assignee
华为技术有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 华为技术有限公司 filed Critical 华为技术有限公司
Priority to CN201580079606.1A priority Critical patent/CN107533688B/en
Priority to PCT/CN2015/078132 priority patent/WO2016172974A1/en
Publication of WO2016172974A1 publication Critical patent/WO2016172974A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the present invention relates to the field of communications, and in particular, to a service processing method and device.
  • the courier needs to sort out the delivery order according to the delivery address on the receipt of the goods, and deliver the goods one by one to the user.
  • the above process requires the courier to take time to complete, and the delivery order sorted by the courier may lead to an increase in the delivery distance of the courier, resulting in an increase in delivery time.
  • the courier is not sure of the time required to reach the destination point, the customer is notified in advance, causing the customer to wait too long at the destination point.
  • Embodiments of the present invention provide a service processing method and device, which can save time according to a destination node generating a path and a policy for notifying a client.
  • a service processing method comprising:
  • the device acquires the geographic coordinates of the initial departure node
  • the device acquires geographic coordinates of N destination nodes; the N is an integer greater than or equal to 2;
  • the device generates a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes;
  • the device formulates a policy for notifying the client according to the current location and the destination node in the planned route.
  • the first set includes the initial starting node
  • the second set includes the N destination nodes
  • the generating the planned route according to the geographic coordinates of the initial starting node and the N geographic coordinates specifically includes:
  • a destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
  • the method further includes:
  • the first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
  • the method further includes:
  • the device determines the N destination nodes based on at least one of the customer's shipping addresses.
  • the device formulating a policy for notifying the client according to the current location and the destination node in the planned route includes:
  • the device determines a current location and determines a next destination node according to the current location; the next destination node is one of the N destination nodes included in the planned route, the user does not arrive, and is closest to the current location of the user. Destination node
  • the device formulates a policy for notifying the client according to the distance between the current location and the next destination node.
  • the determining, by the device, the policy for notifying the client according to the distance between the current location and the next destination node includes:
  • the device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node, and obtains the number of clients U in the next destination node;
  • the device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates a required distance to reach the next destination node.
  • the device If the T1 is less than the T2, the device notifies the client in the next destination node.
  • the formula for informing the client according to the distance between the current location and the next destination node specifically includes:
  • the device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node, and obtains the number of clients U in the next destination node;
  • the device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates a required distance to reach the next destination node.
  • the device If the T1 is greater than or equal to the T2, the device notifies the client in the next node after a preset duration; the preset duration is T1-T2;
  • the device If the T1 is less than the T2, the device notifies the client in the next destination node.
  • the method further includes:
  • the method also includes determining the quantity of the customer's goods,
  • the device formulates a policy for notifying the client according to the current location and the destination node in the planned route, including:
  • the order of the customers is determined in descending order of the quantity of the goods of the customer, and the customer is notified according to the order of the customers.
  • an apparatus comprising:
  • An obtaining unit configured to acquire geographic coordinates of an initial starting node
  • the acquiring unit is further configured to acquire geographic coordinates of the N destination nodes; the N is an integer greater than or equal to 2;
  • a generating unit configured to generate a planned route according to geographic coordinates of the initial departure node and N geographic coordinates of the N destination nodes;
  • the policy making unit is configured to formulate a policy for notifying the client according to the current location and the destination node in the planned route.
  • the first set includes the initial departure node, and the second set includes the N destination nodes,
  • the generating unit is specifically configured to use the initial starting node as a current starting node:
  • a destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
  • the generating unit is further configured to: after generating a sub-path whose starting point is the current starting node and the end point is the destination node K, update the current starting node to the destination node K, and obtain N sub-paths, according to the The N subpaths generate the planned path.
  • the first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
  • the receiving unit is configured to receive, after acquiring geographic coordinates of the N destination nodes, order information input by the user, where the order information includes a receipt address of all customers;
  • the obtaining unit is further configured to determine the N destination nodes according to the at least one receiving address of the client.
  • the policy making unit is configured to determine a current location and determine a next destination node according to the current location; the next destination node is one of the N destination nodes included in the planned route, the user does not arrive, and the user The current location is the closest destination node;
  • a policy for notifying the client is formulated according to the distance between the current location and the next destination node.
  • the device further includes a notification unit, and the policy making unit is specifically configured to:
  • the notification unit notifies the client in the next destination node.
  • the device further includes a notification unit, and the policy making unit is specifically configured to:
  • the notification unit notifies the client in the next node after a preset duration; the preset duration is T1-T2;
  • the notification unit notifies the client in the next destination node.
  • the obtaining unit is further configured to determine, before acquiring geographic coordinates of the N destination nodes, a number of clients corresponding to each of the N destination nodes;
  • the generating unit is further configured to determine an order of the N destination nodes according to a descending order of the number of clients, and generate the planning path according to an order of the N destination nodes.
  • the obtaining unit is further configured to determine the quantity of the customer's goods
  • the policy making unit is further configured to determine a customer order in descending order of the quantity of goods of the customer;
  • the notification unit is further configured to notify the client according to the customer sequence.
  • an apparatus comprising:
  • the locator is further configured to acquire geographic coordinates of the N destination nodes
  • a processor configured to generate a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes; according to the current location and the plan
  • the destination node in the route formulates a policy for notifying the customer
  • the N is an integer greater than or equal to 2.
  • the first set includes the initial departure node, and the second set includes the N destination nodes,
  • the processor is specifically configured to: use the initial starting node as a current starting node;
  • a destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
  • the processor is further configured to: after generating a sub-path whose starting point is the current starting node and the end point is the destination node K, update the current starting node to the destination node K, and obtain N sub-paths, according to the The N subpaths generate the planned path.
  • the processor is further configured to: if the length of the first path is smaller than the length of the first planned path, update the first planned path to the first path;
  • the first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
  • the device further includes an input module
  • the processor is further configured to: before receiving the geographic coordinates of the N destination nodes, receive, by the input module, the order information received by the user, where the order information includes a receipt address of all the customers;
  • the processor is further configured to determine the N destination nodes according to at least one of the customer's delivery addresses.
  • the processor is further configured to determine a current location and determine a next destination node according to the current location; the next destination node is N destination sections included in the planned route a destination node in the point that the user has not arrived and is closest to the current location of the user;
  • a policy for notifying the client is formulated according to the distance between the current location and the next destination node.
  • the device further includes a notification module, and the processor is specifically configured to:
  • the notification unit notifies the client in the next destination node.
  • the device further includes a notification module, and the processor is specifically configured to:
  • the notification unit notifies the client in the next node after a preset duration; the preset duration is T1-T2;
  • the notification unit notifies the client in the next destination node.
  • the processor is further configured to: determine, before acquiring geographic coordinates of the N destination nodes, The number of clients corresponding to each of the N destination nodes;
  • the processor is further configured to determine a quantity of the customer's goods, and determine a customer order in descending order of the quantity of the goods of the customer;
  • the notification unit is further configured to notify the client according to the customer sequence.
  • the service processing method and device provided by the embodiment of the present invention can generate a planned route according to the N geographic coordinates of the initial departure node and the N destination nodes. Further, it is possible to formulate a policy for notifying the customer according to the current location and the planned route, and automatically notify the customer at a suitable time. Compared with the prior art couriers, it takes time to sort out the delivery order, and it will lead to an increase in the delivery distance of the courier, which will increase the delivery time.
  • the method provided by the invention can generate a delivery route for the courier, thereby saving time for the user.
  • the strategy of notifying the customer is made to avoid the customer spending too much time waiting for the courier, and the courier spends too much time waiting for the customer, saving time.
  • FIG. 1 is a schematic flowchart of a service processing method according to Embodiment 1 of the present invention.
  • Embodiment 1 of the present invention is a schematic diagram of a route provided by Embodiment 1 of the present invention.
  • FIG. 3 is a schematic flowchart of a service processing method according to Embodiment 2 of the present invention.
  • FIG. 4 is a schematic flowchart of a service processing method according to Embodiment 3 of the present invention.
  • FIG. 5 is a schematic flowchart of a service processing method according to Embodiment 4 of the present invention.
  • FIG. 6 is a structural block diagram of a device according to Embodiment 5 of the present invention.
  • FIG. 7 is a block diagram showing another structure of a device according to Embodiment 5 of the present invention.
  • FIG. 8 is a structural block diagram of a device according to Embodiment 6 of the present invention.
  • the courier sorts the goods
  • the courier sorts the delivery order
  • the courier communicates with a user in advance.
  • steps 2, 3, 4, and 5 are completed by the courier, and each step takes a lot of time.
  • the delivery order planned by the courier may lead to an increase in the delivery distance of the courier, and also increase the delivery time, which may directly lead to the loss of the user.
  • the invention provides a business processing method, which can prepare a delivery route for the courier in advance, so that the delivery efficiency of the courier is greatly improved.
  • the distance from the destination can be automatically calculated according to the location service, and then the customer can be notified by phone or SMS to save the waiting time and improve the user experience.
  • the method provided by the present invention is not only applied to express delivery, but also can be applied to other scenarios, such as a company shuttle, the master can use the invention to notify company employees along the line; the airport line, etc., where the route is known and the audience is clear Both apply.
  • An embodiment of the present invention provides a service processing method, where an execution subject is a device. As shown in FIG. 1 , the method includes the following steps:
  • the device acquires geographic coordinates of an initial departure node.
  • the initial departure node may be the initial starting point of the user, or may be the starting point when the user wants to re-plan the route halfway.
  • the destination node that needs to send the delivery goods includes: A, B, C, D, E.
  • the initial departure node is the address of the logistics company, and the device acquires the geography of the logistics company. coordinate.
  • B is the initial departure node, and the device will obtain the geographic coordinates of B.
  • the geographic coordinates may be latitude and longitude, or may be a coordinate that is located by a GPRS (General Packet Radio Service), and may be a coordinate determined by other positioning, which is not limited herein.
  • GPRS General Packet Radio Service
  • the courier may trigger the device to obtain the geographic coordinates of the current location (ie, the initial departure node) by performing a preset operation on the device. For example, the courier clicks the "route planning" button on the device, triggers the device to obtain the geographic coordinates of the current location, and then inputs the order information to the device by manual input or scanning.
  • the courier can manually enter the name of the current location, and the device converts the name of the current location into a corresponding geographic coordinate.
  • the device acquires geographic coordinates of N destination nodes, where N is an integer greater than or equal to 2.
  • the device receives the order information input by the user, and the order information includes the receipt information of all the customers, such as: the receiving address, the consignee name, the consignee contact method, and the receiving method.
  • the device converts all the shipping addresses included in the order information into geographical coordinates, and groups them according to the geographical coordinates of all the receiving addresses, and obtains N sets of receiving addresses, wherein each set of receiving addresses corresponds to one destination node.
  • the receiving address near the "** building” can be divided into a group, the destination node corresponding to the receiving address of the group is "** building", the geographical coordinates of the destination node corresponding to the group receiving address It is the geographical coordinates of the “** Building”.
  • the courier can input the receipt information of each user to the device by manual input or scanning.
  • the order information also includes the telephone number of the user under each destination node.
  • a user under one node can be considered as a user within a preset range involved in the node, that is, a user whose address is within a preset range involved in the node, and is a user under the node.
  • the preset range may be a circle centered on the node and a circle having a preset length as a radius. Of course, other types of regions may also be used, which are not limited herein.
  • the device generates a planned route according to geographic coordinates of the initial departure node and N geographic coordinates of the N destination nodes.
  • the generating a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates specifically includes:
  • Two sets are preset, wherein the first set includes the initial departure node, and the second set includes the N destination nodes.
  • the method further includes:
  • the N sub-paths are obtained, and the generating the planning path includes:
  • the node end point is a sub-path of the destination node K; and the current departure node is updated to the destination node K; the current departure node is an initial departure node or an updated current departure node;
  • step B Repeat step A above until all nodes in the second set are added to the first set.
  • step C generating the planned route according to each sub-path generated by performing step A above.
  • the starting point of the planned route is the initial starting node
  • the Xth node of the planned route is the Xth performing target node K selected in the above step.
  • a route diagram is shown, where A is an initial departure node, and B, C, D, E, and F are five destination nodes. 2, the distance from the initial departure node A to the destination node B is 6, the distance from the initial departure node A to the destination node C is 3, and the initial departure node A is considered to be the remaining destination nodes D, E, and F.
  • the distance value is ⁇ , that is, from the initial departure node A cannot directly reach the remaining destination nodes D, E, F.
  • the first planned path is updated to the first path.
  • the first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
  • the path length from the initial starting node to any point in the first set needs to be kept smaller than the initial starting node to the point.
  • the shortest path if the planned path length from the initial departure node to the point is greater than the other path from the initial departure node to the point, the planned route needs to be updated.
  • the planned path may not be updated, but the distance value from the initial starting node to the point may be modified.
  • the recorded distance value from the departure node to each node is the length of the shortest path, so that the shortest path is generated using the recorded data the next time the path is planned.
  • the third step is to perform the step a (ie, step 4 of Table 1).
  • the selected destination node is D
  • the fourth step is to perform the step a (ie, step 5 of Table 1).
  • the selected destination node is E
  • the distance value is 7 (A ⁇ C ⁇ E), so that the optimal path can be planned by borrowing the recorded distance value when planning the route next time.
  • the method provided by the present invention is capable of generating a delivery route for a courier, thereby saving time for the user.
  • the device formulates a policy for notifying a client according to a current location and a destination node in the planned route.
  • the device determines a current location, and formulates a policy for notifying the client according to the distance between the current location and the next node, where the next node is the N destination nodes included in the planned route, and the user is The destination node that is currently traveling.
  • the formula for notifying the client according to the distance between the current location and the next node includes:
  • the current location is the current location of the courier, and may be a destination node in the planned route, or may be any location on the way of the courier delivery, which is not limited herein.
  • the order information input by the courier includes all the customer's receiving information.
  • each customer's Other receipt information is classified into a database corresponding to each destination node. For example, if the customer M is classified into the destination node "** building" according to the customer's delivery address "** ⁇ **", the customer M's contact information, name, and receipt method are also required.
  • the goods information is stored in the database corresponding to the destination node "** Building".
  • the travel speed v of the user and the time t required to notify a customer are all preset experience values, wherein the travel speed v of the user may be the average speed of the delivery of the delivery person.
  • the time t required to notify a customer may be the time required for the courier to usually call a customer to pick up the goods, such as: 30 seconds.
  • steps S1-S2 are performed again; if T1 ⁇ T2, the client in the next node is immediately notified in sequence.
  • T1 is greater than or equal to T2
  • the device starts to notify the client in the next node sequentially after the interval T1-T2; if T1 is less than T2, the device immediately notifies the client in the next destination node .
  • T1 is greater than or equal to T2
  • T1 it means that the time required for the courier to reach the next node is greater than the time required by the user to notify the customer under the node, then the courier does not need to call the customer immediately to pick up the goods, so as to prevent the customer from reaching the next time.
  • the courier has not arrived at the node and the customer has waited too long.
  • T1 is less than T2
  • the service processing method provided by the embodiment of the present invention can formulate a policy for notifying the customer, so that the customer avoids spending too much time waiting for the courier, and the courier spends too much time waiting for the customer, saving time.
  • the method before the device acquires the geographic coordinates of the N destination nodes, the method further includes:
  • priority can be given to the destination node with more customers when generating the planning path, which enables most customers to collect goods in a short time, which is beneficial to improve the quality of service.
  • the method further includes determining a quantity of the customer's goods, and then the apparatus formulating a policy for notifying the customer according to the current location and the destination node in the planned route includes:
  • the order of the customers is determined in descending order of the quantity of the goods of the customer, and the customer is notified according to the order of the customers.
  • the embodiment of the invention provides a service processing method. As shown in FIG. 3, the method includes the following steps:
  • the device enters the order information and obtains the geographic coordinates of the initial departure node.
  • the courier can manually input the order information, or can scan the order ticket entry order information through the scanner on the device.
  • the order information includes: a shipping address (such as: ** District ** Street **), the customer's contact information (such as: mobile phone number or fixed-line number), and the customer's receiving method (such as: the user goes Pick-up at the delivery point is delivered by the courier to the courier box).
  • the device performs information conversion.
  • the device converts all shipping addresses into geographic coordinates, which may be GPS-recognized latitude and longitude.
  • the device generates N destination nodes according to the shipping address.
  • the device divides all the receiving addresses into N groups according to the geographical coordinates of all the receiving addresses obtained in step 202, and the receiving addresses whose geographic coordinates are close to the geographical coordinates of the marked locations can be grouped into one group.
  • the destination node corresponding to the delivery address may be the location of the logo to facilitate the customer to pick up the goods.
  • the destination node corresponding to the group receiving address may also be other locations, which is not limited herein. Record the group receipt at the same time The destination node corresponding to the address, and obtain the geographic coordinates of the destination node.
  • the device can acquire the N destination nodes and the geographic coordinates of the N destination nodes.
  • the device stores the order information of the customer under each destination node in a database of the destination node.
  • step 203 only groups all the customer's delivery addresses.
  • the other order information of the customer is also stored in the database corresponding to the node. For example, if the client M is classified under the destination node "**Build", then the device needs to store the other order information of the client M in the destination node according to the correspondence between the customer's delivery address and other information of the customer in step 201.
  • the database corresponding to the "Building” of course, to ensure the one-to-one correspondence between the customer's order information, such as: the correspondence between the customer M's telephone, name, and delivery address, etc. must correspond to the corresponding relationship in step 201. the same.
  • the device generates a planned route according to geographic coordinates of the initial departure node and N geographic coordinates of the N destination nodes.
  • the planned route includes the departure node and the N destination nodes.
  • the method provided by the invention can generate a delivery route for the courier, thereby saving time for the user.
  • the device formulates a policy for notifying a client according to a current location and a destination node in the planned route.
  • the device determines a current location, and formulates a policy for notifying the client according to the distance between the current location and the next node, where the next node is the N destination nodes included in the planned route, and the user is The destination node that is currently traveling.
  • the method provided by the embodiment of the present invention formulates a policy for notifying the customer, so that the customer avoids spending too much time waiting for the courier, and the courier spends too much time waiting for the customer, saving time.
  • the method before the device acquires the geographic coordinates of the N destination nodes, the method further includes:
  • the destination node with a large number of customers is planned in the position of the planning path, which enables most customers to collect and obtain in a relatively short time, which is beneficial to improve the quality of service.
  • the method further includes determining a quantity of the customer's goods, and then the apparatus formulating a policy for notifying the customer according to the current location and the destination node in the planned route includes:
  • the order of the customers is determined in descending order of the quantity of the goods of the customer, and the customer is notified according to the order of the customers. In this way, customers who have more goods can collect the goods in a shorter period of time, which is conducive to improving the quality of service.
  • the embodiment of the invention provides a service processing method. As shown in FIG. 4, the method includes the following steps:
  • the device acquires the geographic coordinates of the current location.
  • the courier dispatches the acquisition according to the route planned by the device, and uses the positioning service to obtain the geographical coordinates of the current location in the process of advancement.
  • the location service can be implemented by software or hardware. The software positioning needs to rely on the network to communicate with the server, and the hardware positioning does not need to communicate with the server to complete the positioning function.
  • the device calculates a distance between the current location and the next destination node.
  • the next node is a destination node that is sent by the user at the current time among the N destination nodes included in the planned route.
  • the device may calculate the distance between the current location and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node.
  • the specific algorithm is not limited herein.
  • the device determines whether a notification condition is currently met.
  • the notification condition may be: whether the time T1 required to reach the next destination node is less than the time T2 of notifying the client.
  • the U is the number of customers in the next destination node, and the v is the speed of the express delivery (eg, the average speed of the courier).
  • t is the time required to notify a customer.
  • step 304 is performed.
  • step 301 is performed. That is, the courier continues to drive, obtains a new current location, and again determines whether the notification condition is met. In this way, continuously calculating the current position (because the courier is on the move, the current position is constantly updated) and the distance from the next destination node, can help the courier to start notifying the customer at the exact moment, so as not to cause the customer to reach the next purpose.
  • the node waits for the courier to wait too long, or the courier arrives at the next destination node and waits for the client to wait too long.
  • the device acquires order information of all customers under the next destination node.
  • the device retrieves user information under the node from the database according to the node information of the next destination node. Since the equipment has entered the order information of all the customers before, and each customer is divided into N destination nodes, the order information of all the customers under each destination node is stored in the database of the corresponding destination node. Therefore, the device queries the database corresponding to the next destination node according to the node information of the next destination node, and obtains the order information of all the clients under the next destination node stored therein.
  • the device determines a delivery method of the customer.
  • step 304 After step 304 obtains the order information of all the clients under the next destination node, the step 304 notifies each client under the destination node one by one.
  • the client in step 305 can be any client under the destination node.
  • step 306 is performed; if not, step 307 is performed.
  • the device short message notifies the client.
  • execution 305 can be continued to notify another customer.
  • the device notifies the customer according to the contact information of the customer.
  • the customer's landline number is dialed to notify the customer to pick up the next destination node in step 304; if the customer's contact information is a mobile phone, the customer's mobile number is dialed to notify the customer to proceed to step 304. The next destination node picks up the goods.
  • the customer's contact information has both a mobile phone number and a landline number, the customer's landline number can be preferentially notified to the customer.
  • the destination node is the next destination node described in step 304.
  • the device may continue to notify the remaining unannounced customers through the above steps 305-307, or may send a short message to notify the remaining unannounced customers.
  • the device notifies the customer in order, so that the courier may complete the delivery communication on the way to the next destination node. If there are more users under the node, the courier can set the distance from the current location to the next destination node and directly dial the phone. If you have not notified after reaching the destination, you can choose to continue to call or SMS notification. You can choose to continue to make a call or SMS notification, or the device can choose to continue to make calls or SMS notifications according to the courier's pre-operation. .
  • the service processing method provided by the embodiment of the present invention can formulate a policy for notifying the customer, so that the customer avoids spending too much time waiting for the courier, and the courier spends too much time waiting for the customer, saving time.
  • the embodiment of the invention provides a service processing method. As shown in FIG. 5, the method includes the following steps:
  • the device provided by the embodiment of the invention includes: an input module, a core service module, a database, a positioning module, a telephone module, and a short message module.
  • the input module may be an LCD (Liquid Crystal Display) or a camera.
  • the input module of the device receives the order information input by the user.
  • the input module is an LCD
  • the user can manually input all the guests.
  • the order information of the household if the input module is a camera, the user may use the camera of the device to scan all the order tickets and enter the order information of all the customers.
  • the initial departure node may be the initial starting point of the user, or may be the starting point when the user wants to re-plan the route halfway.
  • the destination node that needs to send the delivery goods includes: A, B, C, D, E.
  • the initial departure node is the address of the logistics company, and the device acquires the geography of the logistics company. coordinate.
  • B is the initial departure node, and the device will obtain the geographic coordinates of B.
  • the geographic coordinates may be latitude and longitude, or may be a coordinate that is located by a GPRS (General Packet Radio Service), and may be a coordinate determined by other positioning, which is not limited herein.
  • GPRS General Packet Radio Service
  • the courier may trigger the device to obtain the geographic coordinates of the current location (ie, the initial departure node) by performing a preset operation on the device. For example, the courier clicks the "route planning" button on the device, triggers the device to obtain the geographic coordinates of the current location, and then inputs the order information to the device by manual input or scanning.
  • the courier can manually enter the name of the current location, and the device converts the name of the current location into a corresponding geographic coordinate.
  • the core service module of the device receives order information of all customers sent by the input module.
  • the core service module of the device also needs to send the receipt address of all customers to the positioning module to obtain the geographic coordinates corresponding to each receipt address.
  • the positioning module of the device converts the receipt address of all customers into geographic coordinates.
  • the device converts all the receiving addresses included in the order information into geographical coordinates, and groups them according to the geographical coordinates of all the receiving addresses, and obtains N sets of receiving addresses, wherein each set of receiving addresses corresponds to one destination node.
  • the shipping address near the "** Building” can be divided into a group, and the destination node corresponding to the receiving address of the group is "** "Building", the geographic coordinates of the destination node corresponding to the receiving address of the group is the geographic coordinates of the "** building".
  • the courier can manually input or scan. Enter the receipt information for each user to the device.
  • the positioning module of the device sends all obtained geographic coordinates to the core service module.
  • the core service module of the device stores related information in a database.
  • the core business module stores the customer order information and the geographic coordinates corresponding to the receipt addresses of all customers into the database.
  • the core business module stores the customer order information and the geographic coordinates corresponding to the receipt addresses of all customers into the database.
  • the core business module stores the customer order information and the geographic coordinates corresponding to the receipt addresses of all customers into the database.
  • the positioning module of the device acquires geographic coordinates of the initial departure node.
  • the core service module of the device generates a planned route.
  • the core service module determines N destination nodes, and generates a planned route according to geographic coordinates of the initial departure node and geographic coordinates of the N destination nodes. Specifically include:
  • a selecting the destination node K in the second set that has the shortest distance from the current departure node, deleting the destination node K from the second set, adding the first set, and generating a starting point for the current departure.
  • the node end point is a sub-path of the destination node K; and the current departure node is updated to the destination node K; the current departure node is an initial departure node or an updated current departure node;
  • step b Repeat step a above until all nodes in the second set are added to the first set.
  • the starting point of the planned route is the initial starting node
  • the Xth node of the planned route is selected by performing the above steps for the Xth time.
  • the method provided by the invention can generate a delivery route for the courier, thereby serving the user Save time.
  • the positioning module of the device acquires geographic coordinates of the current location.
  • the current location is a current location of the courier on the way from the initial departure node and delivering the delivery item according to the planned route.
  • the positioning module also needs to send the geographic coordinates of the current location to the core service module.
  • the core service module of the device determines a next destination node.
  • the core service module compares the geographic coordinates of the current location with the geographic coordinates of each destination node in the database, and determines the nearest destination node as the next destination node.
  • the core service module of the device acquires node information of a next destination node.
  • the core acquires order information of all customers under the next node in the database.
  • the notified customer is the delivery method: delivery courier box.
  • the core service module of the device determines whether the notification condition is met.
  • the notification condition may be: whether the time T1 required to reach the next destination node is less than the time T2 of notifying the client.
  • the U is the number of customers in the next destination node
  • the v is the travel speed of the express delivery (eg, the average speed of the courier)
  • the t is the time required to notify one customer.
  • step 413 is performed.
  • step 408 and step 412 are performed.
  • step 413 may be performed after the interval T1-T2.
  • the core service module notifies the customer through the telephone module.
  • the device After obtaining the order information of all the customers under the next destination node in step 410, the device notifies each customer under the destination node one by one.
  • a policy for notifying the customer is formulated to avoid excessive customer spending. Time waits for the courier, the courier spends too much time waiting for the customer, saving time.
  • the embodiment of the present invention provides an apparatus 50.
  • the apparatus includes: an obtaining unit 501, a generating unit 502, and a policy making unit 503.
  • the obtaining unit 501 is configured to acquire geographic coordinates of the initial departure node.
  • the obtaining unit 501 integrates the functions of the positioning module of the device provided by Embodiment 4 of the present invention.
  • the initial departure node may be the initial starting point of the user, or may be the starting point when the user wants to re-plan the route halfway.
  • the destination node that needs to send the delivery goods includes: A, B, C, D, E.
  • the initial departure node is the address of the logistics company, and the device acquires the geography of the logistics company. coordinate.
  • B is the initial departure node, and the device will obtain the geographic coordinates of B.
  • the geographic coordinates may be latitude and longitude, or may be a coordinate that is located by a GPRS (General Packet Radio Service), and may be a coordinate determined by other positioning, which is not limited herein.
  • GPRS General Packet Radio Service
  • the courier may trigger the acquiring unit 501 to obtain the geographic coordinates of the current location (that is, the initial departure node) by performing a preset operation on the device. For example, the courier clicks the "route planning" button on the device, triggers the device to obtain the geographic coordinates of the current location, and then inputs the order information to the device by manual input or scanning.
  • the name of the current location may be manually input by the courier, and the acquiring unit 501 of the device converts the name of the current location into a corresponding geographic coordinate.
  • the obtaining unit 501 is further configured to acquire geographic coordinates of the N destination nodes.
  • the device converts all the receiving addresses included in the order information into geographical coordinates, and groups them according to the geographical coordinates of all the receiving addresses, and obtains N sets of receiving addresses, wherein each set of receiving addresses corresponds to one destination node.
  • the shipping address near the "** Building” can be divided into a group, and the destination node corresponding to the receiving address of the group is "** "Building", the geographic coordinates of the destination node corresponding to the receiving address of the group is the geographic coordinates of the "** building".
  • the courier can manually input or scan. Enter the receipt information for each user to the device.
  • the order information also includes the telephone number of the user under each destination node.
  • a user under one node can be considered as a user within a preset range involved in the node, that is, a user whose address is within a preset range involved in the node, and is a user under the node.
  • the preset range may be a circle centered on the node and a circle having a preset length as a radius. Of course, other types of regions may also be used, which are not limited herein.
  • the generating unit 502 is configured to generate a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes.
  • the generating unit 502 integrates the functions of the core service module of the device provided by Embodiment 4 of the present invention.
  • the apparatus 50 provided by the present invention is capable of generating a delivery route for a courier, thereby saving time for the user.
  • the first set includes the initial starting node
  • the second set includes the N destination nodes
  • the generating unit 502 is specifically configured to: use the initial starting node as a current starting node;
  • the destination node K having the shortest distance from the current departure node in the two sets generates a sub-path whose starting point is the current departure node and whose destination is the destination node K.
  • the generating unit 502 is further configured to: after generating a sub-path whose starting point is the current starting node and the end point is the destination node K, update the current starting node to the destination node K, and obtain N sub-paths, according to The N subpaths generate the planned path.
  • the policy making unit 503 is configured to formulate a policy for notifying the client according to the current location and the destination node in the planned route.
  • the device 50 further includes a receiving unit 504 and a notification unit 505.
  • the receiving unit 503 is configured to receive order information input by a user before acquiring geographic coordinates of the N destination nodes, where the order information includes a receipt address of all customers.
  • the receiving unit 504 integrates the input module of the device provided by Embodiment 4 of the present invention. Features.
  • the obtaining unit 501 is configured to determine the N destination nodes according to the at least one receiving address of the client.
  • the obtaining unit 501 divides the receiving addresses of all the customers into N groups, and determines N destination nodes, and each group receiving address corresponds to one destination node.
  • the grouping unit 504 is here equivalent to the core service module of the device provided by the embodiment 4 of the present invention: grouping the customer receiving addresses into groups.
  • the policy making unit 503 is configured to: formulate a policy for notifying a client according to a distance between a current location and a next destination node, where the next destination node is the N destination nodes included in the planned route, and the user is in the The destination node that is currently traveling.
  • the policy formulation unit 503 is here equivalent to the core service module of the device provided by Embodiment 4 of the present invention: providing a function for formulating a policy.
  • the policy making unit 503 is specifically configured to:
  • the device determines a geographic coordinate of the current location, a geographic coordinate of the next destination node, and acquires a number U of clients in the next destination node.
  • the current location is the current location of the courier, and may be a destination node in the planned route, or may be any location on the way of the courier delivery, which is not limited herein.
  • the order information input by the courier includes all the customer's receipt information.
  • the device divides the customer's delivery address into N groups, after determining the N destination nodes, the other customers' receipts will be
  • the goods information is classified into a database corresponding to each destination node. For example, if the customer M is classified into the destination node "** building" according to the customer's delivery address "** ⁇ **", the customer M's contact information, name, and receipt method are also required.
  • the goods information is stored in the database corresponding to the destination node "** Building".
  • the device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates the arrival to the next destination node.
  • the travel speed v of the user and the time t required to notify a customer are all preset experience values, wherein the travel speed v of the user may be the average speed of the delivery of the delivery person.
  • the time t required to notify a customer may be the time required for the courier to usually call a customer to pick up the goods, such as: 30 seconds.
  • the policy formulation unit 503 performs the steps S1-S2 again.
  • the notification unit 505 immediately notifies the clients in the next destination node in sequence.
  • the policy making unit 503 is specifically configured to:
  • the device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node; and obtains the number of clients U in the next destination node;
  • the device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates the arrival to the next destination node.
  • the policy making unit 503 starts to notify the clients in the next node sequentially after the interval T1-T2;
  • the notification unit 505 immediately notifies the clients in the next destination node in sequence.
  • the device 50 provided by the present invention can formulate a strategy for notifying the customer, avoiding the customer spending too much time waiting for the courier, and the courier spending too much time waiting for the customer, saving time.
  • the obtaining unit 501 is further configured to determine, before acquiring geographic coordinates of the N destination nodes, a number of clients corresponding to each of the N destination nodes.
  • the generating unit 502 is further configured to determine an order of the N destination nodes according to a descending order of the number of clients, and generate the planning path according to an order of the N destination nodes. Priority is given to the destination node with a large number of customers when generating the planning path. More customers can receive the goods preferentially, which is conducive to improving the quality of service.
  • the obtaining unit 501 is further configured to determine the quantity of the customer's goods
  • the policy making unit 503 is further configured to determine the order of the customers in descending order of the quantity of the goods of the customer.
  • the notification unit 505 is further configured to notify the client according to the customer sequence. Priority is given to customers who have more goods, which will help improve service quality.
  • the embodiment of the present invention further provides a device 60.
  • the device 60 includes a processor 601, a memory 602, an input module 603, an output module 604, a power source 605, a notification module 606, and a locator 607.
  • Processor 601 is the control center of device 60, which connects various portions of the entire device 60 using various interfaces and lines, by running or executing software programs and/or modules stored in the storage unit, and recalling data stored in memory 602. To perform various functions of the device 60 and/or process data.
  • the processor unit may be composed of an integrated circuit (IC), for example, may be composed of a single packaged IC, or may be composed of a plurality of packaged ICs that have the same function or different functions.
  • the processor unit may include only a central processing unit (CPU), or may be a GPU, a digital signal processor (DSP), and a control chip (for example, a baseband) in the communication unit. A combination of chips).
  • the CPU may be a single operation core, and may also include multiple operation cores.
  • the device 60 can be an electronic device.
  • the memory 602 can be used to store software programs and modules, and the processor 601 executes various functional applications of the device 60 and implements data processing by running software programs and modules stored in the storage units.
  • the memory 602 mainly includes a program storage area and a data storage area, wherein the program storage area can store an operating system, an application required for at least one function, such as a sound playing program, an image playing program, and the like; and the data storage area can be stored according to the device 60. Use the created data (such as audio data, phone book, etc.).
  • the storage unit may include a volatile memory, such as non-volatile dynamic random access memory (Nonvolatile Random Access) Memory, referred to as NVRAM, Phase Change RAM (PRAM), Magnetoresistive Random Access Memory (MRAM), etc., may also include non-volatile memory, such as at least one disk.
  • NVRAM non-volatile dynamic random access memory
  • PRAM Phase Change RAM
  • MRAM Magnetoresistive Random Access Memory
  • a storage device an electrically erasable programmable read-only memory (EEPROM), a flash memory device such as a NOR flash memory or a NAND flash memory.
  • the non-volatile memory stores operating systems and applications executed by the processing unit.
  • the processing unit loads the running program and data from the non-volatile memory into the memory and stores the digital content in a plurality of storage devices.
  • the operating system includes various components and/or drivers for controlling and managing conventional system tasks such as memory management, storage device control, power management, and the like, as well as facilitating communication between various hardware and software.
  • the operating system may be an Android system of Google Inc., an iOS system developed by Apple Inc., or a Windows Phone operating system developed by Microsoft Corporation, or an embedded operating system such as Vxworks.
  • the memory is mainly used for storing the parsed audio code stream and the waveform/spectrum/time correspondence table; the lyric file and the lyrics text and time correspondence table, and the intercepted new audio file.
  • the input module 603 is used to implement user interaction with the device 60 and/or information input into the device 60.
  • the input module 603 can receive numbers, characters, gesture information, and the like input by the user to generate signal inputs related to user settings or function controls.
  • the input unit may be a touch panel or other human-computer interaction interface.
  • a touch panel also known as a touch screen or touch screen, collects operational actions that the user touches or approaches on.
  • the user uses an action of any suitable object or accessory such as a finger or a stylus on or near the touch panel, and drives the corresponding connecting device according to a preset program.
  • the touch panel may include two parts: a touch detection device and a touch controller.
  • the touch detection device detects a touch operation of the user, converts the detected touch operation into an electrical signal, and transmits the electrical signal to the touch controller; the touch controller receives the electrical signal from the touch detection device, and Convert it to contact coordinates and send it to the processing module.
  • Touch control The controller can also receive commands from the processing unit and execute them.
  • touch panels can be implemented in various types such as resistive, capacitive, infrared, and surface acoustic waves.
  • Output module 604 includes, but is not limited to, a graphics output unit and a sound output unit.
  • the graphic output unit is used to output text, images, UI interfaces, and the like.
  • the graphic output unit may include a display panel, for example, configured by using an LCD (Liquid Crystal Display), an OLED (Organic Light-Emitting Diode), a field emission display (FED), or the like. Display panel.
  • the image output unit may comprise a reflective display, such as an electrophoretic display, or a display utilizing an Interferometric Modulation of Light.
  • the touch panel used by the input unit can also serve as a display panel of the output unit.
  • the touch panel when the touch panel detects a touch or proximity gesture operation thereon, it is transmitted to the processing unit to determine the type of the touch event, and then the processing unit provides a corresponding visual output on the display panel according to the type of the touch event.
  • the input unit and the output unit are implemented as two separate components to implement the input and output functions of the device 60, in some embodiments, the touch panel can be integrated with the display panel to implement the device 60.
  • the image output unit may display various graphical user interfaces (GUIs) as virtual control components, including but not limited to windows, scroll axes, icons, and scrapbooks, for the user to touch. The way to operate.
  • GUIs graphical user interfaces
  • the output module 604 is configured to display waveforms/spectral maps of the audio interception, time axis, and highlight lyrics selected by the left and right drag frames.
  • the audio output unit includes a digital-to-analog converter for converting the audio signal output by the processing unit from a digital format to an analog format and rendering the waveform/spectral waveform.
  • Power source 605 is used to power different components of device 60 to maintain its operation.
  • the power source can be a built-in battery, such as a conventional lithium ion battery, a nickel metal hydride battery, etc., and also includes an external power source that directly supplies power to the device 60, such as an AC adapter.
  • the power source can also be made wider
  • a general definition for example, may also include a power management system, a charging system, a power failure detection circuit, a power converter or inverter, a power status indicator (such as a light emitting diode), and associated with power generation, management, and distribution of device 60. Any other components of the union.
  • the notification module 606 can be a short message module or a phone module for implementing functions such as sending a short message and dialing a phone.
  • the locator 607 can be a module that integrates GPRS functions for implementing a positioning function and converting a physical address into a geographic coordinate.
  • the locator 607 is configured to acquire geographic coordinates of the initial departure node; acquire geographic coordinates of the N destination nodes.
  • the processor 601 generates a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes; and formulates a policy for notifying the client according to the current location and the destination node in the planned route.
  • the N is an integer greater than or equal to 2.
  • the processor 601 is specifically configured to: use the initial starting node as a current starting node; select a destination node K in the second set that has the shortest distance from the current starting node, and generate a starting point of the current starting node and an ending point.
  • the first set includes the initial departure node, and the second set includes the N destination nodes.
  • the processor 601 is further configured to: after generating a sub-path whose starting point is the current starting node and the end point is the destination node K, update the current starting node to the destination node K, and obtain N sub-paths, according to The N subpaths generate the planned path.
  • the generating, by the processor 601, the planned route may include the following steps:
  • the initial departure node is taken as the current departure node.
  • step b Repeat step b above until all nodes in the second set are added Go to the first set.
  • the starting point of the planned route is the initial starting node
  • the Xth node of the planned route is selected by performing the above steps for the Xth time.
  • the initial departure node may be the initial starting point of the user, or may be the starting point when the user wants to re-plan the route halfway.
  • the destination node that needs to send the delivery goods includes: A, B, C, D, E.
  • the initial departure node is the address of the logistics company, and the device acquires the geography of the logistics company. coordinate.
  • B is the initial departure node, and the device will obtain the geographic coordinates of B.
  • the geographic coordinates may be latitude and longitude, or may be a coordinate that is located by a GPRS (General Packet Radio Service), and may be a coordinate determined by other positioning, which is not limited herein.
  • GPRS General Packet Radio Service
  • the device converts all the receiving addresses included in the order information into geographical coordinates, and groups them according to the geographical coordinates of all the receiving addresses, and obtains N sets of receiving addresses, wherein each set of receiving addresses corresponds to one destination node.
  • the receiving address near the "** building” can be divided into a group, the destination node corresponding to the receiving address of the group is "** building", the geographical coordinates of the destination node corresponding to the group receiving address It is the geographical coordinates of the “** Building”.
  • the courier can input the receipt information of each user to the device by manual input or scanning.
  • the order information also includes the telephone number of the user under each destination node.
  • a user under one node can be considered as a user within a preset range involved in the node, that is, a user whose address is within a preset range involved in the node, and is a user under the node.
  • the preset range may be a circle centered on the node and a circle having a preset length as a radius. Of course, other types of regions may also be used, which are not limited herein.
  • a route diagram where A is the initial departure Nodes, B, C, D, E, and F are five destination nodes. 2, the distance from the initial departure node A to the destination node B is 6, the distance from the initial departure node A to the destination node C is 3, and the initial departure node A is considered to be the remaining destination nodes D, E, and F.
  • the distance value is ⁇ , that is, from the initial departure node A cannot directly reach the remaining destination nodes D, E, F.
  • the service processing method provided by the present invention in combination with Table 1 may include the following steps:
  • the distance from C to A is the smallest.
  • the first set S is selected into C.
  • the second set U ⁇ B, D, E, F ⁇ , As can be seen from Figure 2:
  • the first set S is selected into B.
  • the processor 601 is further configured to: if the length of the first path is smaller than the length of the first planned path, update the first planned path to the first path.
  • the first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
  • the distance value from the initial departure node to the point is modified.
  • the recorded distance value from the departure node to each node is the length of the shortest path, so that the shortest path is generated using the recorded data the next time the path is planned.
  • the selected destination node a is performed in the second step (ie, step 3 of Table 1), the shortest path from the initial node A to the destination node B may be A ⁇ B.
  • the third step is to perform the step a (ie, step 4 of Table 1).
  • the selected destination node is D
  • the fourth step is to perform the step a (ie, step 5 of Table 1).
  • the selected destination node is E
  • the distance value is 7 (A ⁇ C ⁇ E), so that the optimal path can be planned by borrowing the recorded distance value when planning the route next time.
  • the processor 601 is further configured to receive, by using the input module 603, the order information input by the user before acquiring the geographic coordinates of the N destination nodes, where the order information includes a receipt address of all customers.
  • the processor 601 is further configured to divide the receiving addresses of all the customers into N groups, and determine N destination nodes, where each group receiving address corresponds to one destination node.
  • the processor 601 is further configured to: formulate a policy for notifying a client according to a distance between a current location and a next destination node, where the next destination node is the N destination nodes included in the planned route, and the user is in the The destination node that is currently traveling.
  • the processor 601 is specifically configured to:
  • the device determines geographic coordinates of the current location, the next destination node Geographical coordinates; obtaining the number of customers U in the next destination node;
  • the device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates the arrival to the next destination node.
  • T1 is greater than or equal to T2
  • the processor 601 performs the steps S1-S2 again;
  • the notification module 606 immediately notifies the clients in the next destination node.
  • the processor 601 is specifically configured to:
  • the device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node; and obtains the number of clients U in the next destination node;
  • the device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates the arrival to the next destination node.
  • the notification module 606 starts to notify the client in the next node sequentially after the interval T1-T2; if T1 is less than T2, the notification module 606 immediately notifies the next destination node in sequence. customer of.
  • the device provided by the embodiment of the invention can generate a delivery route for the courier, thereby saving time for the user.

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Abstract

The present invention relates to the field of communications. Provided are a service processing method and device, capable of generating a path according to a destination node. The method comprises: a device acquires geographic coordinates of an initial start node; the device acquires geographic coordinates of N destination nodes; the device generates, according to the geographic coordinates of the initial start node and N geographic coordinates of the N destination nodes, a planning route; and the device makes, according to a current position and destination nodes in the planning route, a customer notification policy.

Description

一种业务处理方法及设备Business processing method and device 技术领域Technical field
本发明涉及通信领域,尤其涉及一种业务处理方法及设备。The present invention relates to the field of communications, and in particular, to a service processing method and device.
背景技术Background technique
随着电商的快速发展与激烈竞争,如何快速将货物送达用户手中成为了公司的核心竞争力。通常,快递员需要根据货物小票上的收货地址整理出送货顺序,将货物一一送达用户手中。With the rapid development and fierce competition of e-commerce, how to quickly deliver goods to users has become the core competitiveness of the company. Usually, the courier needs to sort out the delivery order according to the delivery address on the receipt of the goods, and deliver the goods one by one to the user.
上述过程均需快递员花费时间来完成,且快递员整理出的送货顺序可能会导致快递员送货路程增加,导致送货时间增加。另外,若快递员不确定到达目的地点需要的时间,提前通知客户,导致客户在目的地点等待时间过长。The above process requires the courier to take time to complete, and the delivery order sorted by the courier may lead to an increase in the delivery distance of the courier, resulting in an increase in delivery time. In addition, if the courier is not sure of the time required to reach the destination point, the customer is notified in advance, causing the customer to wait too long at the destination point.
发明内容Summary of the invention
本发明的实施例提供一种业务处理方法及设备,能够根据目的节点生成路径以及通知客户的策略,节省时间。Embodiments of the present invention provide a service processing method and device, which can save time according to a destination node generating a path and a policy for notifying a client.
为达到上述目的,本发明的实施例采用如下技术方案:In order to achieve the above object, embodiments of the present invention adopt the following technical solutions:
第一方面,公开了一种业务处理方法,所述方法包括:In a first aspect, a service processing method is disclosed, the method comprising:
设备获取初始出发节点的地理坐标;The device acquires the geographic coordinates of the initial departure node;
所述设备获取N个目的节点的地理坐标;所述N为大于等于2的整数;The device acquires geographic coordinates of N destination nodes; the N is an integer greater than or equal to 2;
所述设备根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线;The device generates a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes;
所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略。The device formulates a policy for notifying the client according to the current location and the destination node in the planned route.
结合第一方面,在第一方面的第一种可能的实现方式中,In conjunction with the first aspect, in a first possible implementation of the first aspect,
第一集合包括所述初始出发节点,第二集合包括所述N个目的节点,所述根据所述初始出发节点的地理坐标、所述N个地理坐标生成规划路线具体包括: The first set includes the initial starting node, and the second set includes the N destination nodes, and the generating the planned route according to the geographic coordinates of the initial starting node and the N geographic coordinates specifically includes:
将所述初始出发节点作为当前出发节点;Using the initial departure node as a current departure node;
选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。A destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
结合第一方面,在第一方面的第二种可能的实现方式中,In conjunction with the first aspect, in a second possible implementation of the first aspect,
所述生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,所述方法还包括:After the generating starting point is the current starting node and the ending point is the sub-path of the destination node K, the method further includes:
将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。Updating the current departure node to the destination node K, obtaining N sub-paths, and generating the planning path according to the N sub-paths.
结合第一方面,在第一方面的第三种可能的实现方式中,In conjunction with the first aspect, in a third possible implementation of the first aspect,
若第一路径的长度小于第一规划路径的长度,则将所述第一规划路径更新为所述第一路径;If the length of the first path is smaller than the length of the first planned path, updating the first planned path to the first path;
其中,所述第一规划路径为从所述初始出发节点到第一节点的规划路径,所述第一路径为从所述初始出发节点到所述第一节点的路径中除所述第一规划路径外的路径,所述第一节点为所述规划路线中的任一目的节点。The first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
结合第一方面,在第一方面的第四种可能的实现方式中,In conjunction with the first aspect, in a fourth possible implementation of the first aspect,
所述获取N个目的节点的地理坐标之前,所述方法还包括:Before the obtaining the geographic coordinates of the N destination nodes, the method further includes:
所述设备接收用户输入的订单信息,所述订单信息包括客户的收货地址;Receiving, by the device, order information input by a user, where the order information includes a receiving address of the customer;
所述设备根据至少一个所述客户的收货地址,确定所述N个目的节点。The device determines the N destination nodes based on at least one of the customer's shipping addresses.
结合第一方面,在第一方面的第五种可能的实现方式中,In conjunction with the first aspect, in a fifth possible implementation of the first aspect,
所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略包括:The device formulating a policy for notifying the client according to the current location and the destination node in the planned route includes:
所述设备确定当前位置并根据所述当前位置确定下一目的节点;所述下一目的节点是所述规划路线包含的N个目的节点中、用户未到达且与所述用户当前位置距离最近的目的节点;The device determines a current location and determines a next destination node according to the current location; the next destination node is one of the N destination nodes included in the planned route, the user does not arrive, and is closest to the current location of the user. Destination node
所述设备根据所述当前位置与所述下一目的节点之间的距离制定通知客户的策略。 The device formulates a policy for notifying the client according to the distance between the current location and the next destination node.
结合第一方面,在第一方面的第六种可能的实现方式中,In conjunction with the first aspect, in a sixth possible implementation of the first aspect,
所述设备根据所述当前位置与所述下一目的节点之间的距离制定通知客户的策略具体包括:The determining, by the device, the policy for notifying the client according to the distance between the current location and the next destination node includes:
所述设备确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;The device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node, and obtains the number of clients U in the next destination node;
所述设备根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为用户的行进速度;The device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates a required distance to reach the next destination node. Time T1, T1=Y/v; calculating the time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, the v The speed of travel for the user;
若所述T1小于所述T2,所述设备则通知所述下一目的节点中的客户。If the T1 is less than the T2, the device notifies the client in the next destination node.
结合第一方面,在第一方面的第七种可能的实现方式中,In conjunction with the first aspect, in a seventh possible implementation of the first aspect,
所述根据当前位置与下一目的节点之间的距离制定通知客户的策略具体包括:The formula for informing the client according to the distance between the current location and the next destination node specifically includes:
所述设备确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;The device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node, and obtains the number of clients U in the next destination node;
所述设备根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;The device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates a required distance to reach the next destination node. Time T1, T1=Y/v; calculating the time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, the v The travel speed of the user;
若所述T1大于等于所述T2,所述设备则间隔预设时长后通知所述下一节点中的客户;所述预设时长为T1-T2;If the T1 is greater than or equal to the T2, the device notifies the client in the next node after a preset duration; the preset duration is T1-T2;
若所述T1小于所述T2,所述设备则通知所述下一目的节点中的客户。If the T1 is less than the T2, the device notifies the client in the next destination node.
结合第一方面,在第一方面的第八种可能的实现方式中,In conjunction with the first aspect, in an eighth possible implementation of the first aspect,
所述设备获取N个目的节点的地理坐标之前,所述方法还包括:Before the device acquires the geographic coordinates of the N destination nodes, the method further includes:
确定所述N个目的节点中每一个目的节点对应的客户数量; Determining a number of customers corresponding to each of the N destination nodes;
按照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所述N个目的节点的顺序生成所述规划路径。Determining the order of the N destination nodes in descending order of the number of clients, and generating the planning path according to the order of the N destination nodes.
结合第一方面,在第一方面的第九种可能的实现方式中,In conjunction with the first aspect, in a ninth possible implementation of the first aspect,
所述方法还包括确定客户的货物数量,The method also includes determining the quantity of the customer's goods,
则,所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略包括:Then, the device formulates a policy for notifying the client according to the current location and the destination node in the planned route, including:
按所述客户的货物数量的降序顺序确定客户顺序,根据所述客户顺序通知客户。The order of the customers is determined in descending order of the quantity of the goods of the customer, and the customer is notified according to the order of the customers.
第二方面,公开了一种设备,包括:In a second aspect, an apparatus is disclosed, comprising:
获取单元,用于获取初始出发节点的地理坐标;An obtaining unit, configured to acquire geographic coordinates of an initial starting node;
所述获取单元还用于,获取N个目的节点的地理坐标;所述N为大于等于2的整数;The acquiring unit is further configured to acquire geographic coordinates of the N destination nodes; the N is an integer greater than or equal to 2;
生成单元,用于根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线;a generating unit, configured to generate a planned route according to geographic coordinates of the initial departure node and N geographic coordinates of the N destination nodes;
策略制定单元,用于根据当前位置以及所述规划路线中的目的节点制定通知客户的策略。The policy making unit is configured to formulate a policy for notifying the client according to the current location and the destination node in the planned route.
结合第二方面,在第二方面的第一种可能的实现方式中,In conjunction with the second aspect, in a first possible implementation of the second aspect,
第一集合包括所述初始出发节点,第二集合包括所述N个目的节点,The first set includes the initial departure node, and the second set includes the N destination nodes,
所述生成单元具体用于,将所述初始出发节点作为当前出发节点:The generating unit is specifically configured to use the initial starting node as a current starting node:
选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。A destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
结合第二方面,在第二方面的第二种可能的实现方式中,In conjunction with the second aspect, in a second possible implementation of the second aspect,
所述生成单元还用于,生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。The generating unit is further configured to: after generating a sub-path whose starting point is the current starting node and the end point is the destination node K, update the current starting node to the destination node K, and obtain N sub-paths, according to the The N subpaths generate the planned path.
结合第二方面,在第二方面的第三种可能的实现方式中, In conjunction with the second aspect, in a third possible implementation of the second aspect,
若第一路径的长度小于第一规划路径的长度,则将所述第一规划路径更新为所述第一路径;If the length of the first path is smaller than the length of the first planned path, updating the first planned path to the first path;
其中,所述第一规划路径为从所述初始出发节点到第一节点的规划路径,所述第一路径为从所述初始出发节点到所述第一节点的路径中除所述第一规划路径外的路径,所述第一节点为所述规划路线中的任一目的节点。The first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
结合第二方面,在第二方面的第四种可能的实现方式中,In conjunction with the second aspect, in a fourth possible implementation of the second aspect,
还包括接收单元,Also includes a receiving unit,
所述接收单元用于,在获取N个目的节点的地理坐标之前,接收用户输入的订单信息,所述订单信息包括所有客户的收货地址;The receiving unit is configured to receive, after acquiring geographic coordinates of the N destination nodes, order information input by the user, where the order information includes a receipt address of all customers;
所述获取单元还用于,根据至少一个所述客户的收货地址,确定所述N个目的节点。The obtaining unit is further configured to determine the N destination nodes according to the at least one receiving address of the client.
结合第二方面,在第二方面的第五种可能的实现方式中,In conjunction with the second aspect, in a fifth possible implementation of the second aspect,
所述策略制定单元用于,确定当前位置并根据所述当前位置确定下一目的节点;所述下一目的节点是所述规划路线包含的N个目的节点中、用户未到达且与所述用户当前位置距离最近的目的节点;The policy making unit is configured to determine a current location and determine a next destination node according to the current location; the next destination node is one of the N destination nodes included in the planned route, the user does not arrive, and the user The current location is the closest destination node;
根据所述当前位置与所述下一目的节点之间的距离制定通知客户的策略。A policy for notifying the client is formulated according to the distance between the current location and the next destination node.
结合第二方面,在第二方面的第六种可能的实现方式中,In conjunction with the second aspect, in a sixth possible implementation of the second aspect,
所述设备还包括通知单元,所述策略制定单元具体用于:The device further includes a notification unit, and the policy making unit is specifically configured to:
确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;Determining the geographic coordinates of the current location, the geographic coordinates of the next destination node; acquiring the number of clients U in the next destination node;
根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为用户的行进速度;Obtaining a distance Y between the current node and the next destination node according to the geographic coordinates of the current location, geographic coordinates of the next destination node, and calculating a time T1 required to reach the next destination node , T1=Y/v; calculating a time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, and the v is the user's Speed of travel
若所述T1小于所述T2,所述通知单元则通知所述下一目的节点中的客户。 If the T1 is smaller than the T2, the notification unit notifies the client in the next destination node.
结合第二方面,在第二方面的第七种可能的实现方式中,In conjunction with the second aspect, in a seventh possible implementation of the second aspect,
所述设备还包括通知单元,所述策略制定单元具体用于:The device further includes a notification unit, and the policy making unit is specifically configured to:
确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;Determining the geographic coordinates of the current location, the geographic coordinates of the next destination node; acquiring the number of clients U in the next destination node;
根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;Obtaining a distance Y between the current node and the next destination node according to the geographic coordinates of the current location, geographic coordinates of the next destination node, and calculating a time T1 required to reach the next destination node , T1=Y/v; calculating a time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, the v is the The speed of the user's travel;
若所述T1大于等于所述T2,所述通知单元则间隔预设时长后通知所述下一节点中的客户;所述预设时长为T1-T2;If the T1 is greater than or equal to the T2, the notification unit notifies the client in the next node after a preset duration; the preset duration is T1-T2;
若所述T1小于所述T2,所述通知单元则通知所述下一目的节点中的客户。If the T1 is smaller than the T2, the notification unit notifies the client in the next destination node.
结合第二方面,在第二方面的第八种可能的实现方式中,In conjunction with the second aspect, in an eighth possible implementation of the second aspect,
所述获取单元还用于,获取N个目的节点的地理坐标之前,确定所述N个目的节点中每一个目的节点对应的客户数量;The obtaining unit is further configured to determine, before acquiring geographic coordinates of the N destination nodes, a number of clients corresponding to each of the N destination nodes;
所述生成单元还用于,按照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所述N个目的节点的顺序生成所述规划路径。The generating unit is further configured to determine an order of the N destination nodes according to a descending order of the number of clients, and generate the planning path according to an order of the N destination nodes.
结合第二方面,在第二方面的第九种可能的实现方式中,In conjunction with the second aspect, in a ninth possible implementation of the second aspect,
所述获取单元还用于,确定客户的货物数量;The obtaining unit is further configured to determine the quantity of the customer's goods;
所述策略制定单元还用于,按所述客户的货物数量的降序顺序确定客户顺序;The policy making unit is further configured to determine a customer order in descending order of the quantity of goods of the customer;
所述通知单元还用于,根据所述客户顺序通知客户。The notification unit is further configured to notify the client according to the customer sequence.
第三方面,公开了一种设备,包括:In a third aspect, an apparatus is disclosed comprising:
定位器,用于获取初始出发节点的地理坐标;a locator for obtaining geographic coordinates of the initial departure node;
所述定位器还用于,获取N个目的节点的地理坐标;The locator is further configured to acquire geographic coordinates of the N destination nodes;
处理器,用于根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线;根据当前位置以及所述规划 路线中的目的节点制定通知客户的策略;a processor, configured to generate a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes; according to the current location and the plan The destination node in the route formulates a policy for notifying the customer;
其中,所述N为大于等于2的整数。Wherein, the N is an integer greater than or equal to 2.
结合第三方面,在第三方面的第一种可能的实现方式中,In conjunction with the third aspect, in a first possible implementation of the third aspect,
第一集合包括所述初始出发节点,第二集合包括所述N个目的节点,The first set includes the initial departure node, and the second set includes the N destination nodes,
所述处理器具体用于:将所述初始出发节点作为当前出发节点;The processor is specifically configured to: use the initial starting node as a current starting node;
选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。A destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
结合第三方面,在第三方面的第二种可能的实现方式中,In conjunction with the third aspect, in a second possible implementation of the third aspect,
所述处理器还用于,生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。The processor is further configured to: after generating a sub-path whose starting point is the current starting node and the end point is the destination node K, update the current starting node to the destination node K, and obtain N sub-paths, according to the The N subpaths generate the planned path.
结合第三方面,在第三方面的第三种可能的实现方式中,In conjunction with the third aspect, in a third possible implementation of the third aspect,
所述处理器还用于,若第一路径的长度小于第一规划路径的长度,则将所述第一规划路径更新为所述第一路径;The processor is further configured to: if the length of the first path is smaller than the length of the first planned path, update the first planned path to the first path;
其中,所述第一规划路径为从所述初始出发节点到第一节点的规划路径,所述第一路径为从所述初始出发节点到所述第一节点的路径中除所述第一规划路径外的路径,所述第一节点为所述规划路线中的任一目的节点。The first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
结合第三方面,在第三方面的第四种可能的实现方式中,所述设备还包括输入模块,In conjunction with the third aspect, in a fourth possible implementation manner of the third aspect, the device further includes an input module,
所述处理器还用于,在获取N个目的节点的地理坐标之前,通过输入模块接收接收用户输入的订单信息,所述订单信息包括所有客户的收货地址;The processor is further configured to: before receiving the geographic coordinates of the N destination nodes, receive, by the input module, the order information received by the user, where the order information includes a receipt address of all the customers;
所述处理器还用于,根据至少一个所述客户的收货地址,确定所述N个目的节点。The processor is further configured to determine the N destination nodes according to at least one of the customer's delivery addresses.
结合第三方面,在第三方面的第五种可能的实现方式中,In conjunction with the third aspect, in a fifth possible implementation of the third aspect,
所述处理器还用于,确定当前位置并根据所述当前位置确定下一目的节点;所述下一目的节点是所述规划路线包含的N个目的节 点中、用户未到达且与所述用户当前位置距离最近的目的节点;The processor is further configured to determine a current location and determine a next destination node according to the current location; the next destination node is N destination sections included in the planned route a destination node in the point that the user has not arrived and is closest to the current location of the user;
根据所述当前位置与所述下一目的节点之间的距离制定通知客户的策略。A policy for notifying the client is formulated according to the distance between the current location and the next destination node.
结合第三方面,在第三方面的第六种可能的实现方式中,In conjunction with the third aspect, in a sixth possible implementation of the third aspect,
所述设备还包括通知模块,所述处理器具体用于:The device further includes a notification module, and the processor is specifically configured to:
确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;Determining the geographic coordinates of the current location, the geographic coordinates of the next destination node; acquiring the number of clients U in the next destination node;
根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为用户的行进速度;Obtaining a distance Y between the current node and the next destination node according to the geographic coordinates of the current location, geographic coordinates of the next destination node, and calculating a time T1 required to reach the next destination node , T1=Y/v; calculating a time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, and the v is the user's Speed of travel
若所述T1小于所述T2,所述通知单元则通知所述下一目的节点中的客户。If the T1 is smaller than the T2, the notification unit notifies the client in the next destination node.
结合第三方面,在第三方面的第七种可能的实现方式中,In conjunction with the third aspect, in a seventh possible implementation of the third aspect,
所述设备还包括通知模块,所述处理器具体用于:The device further includes a notification module, and the processor is specifically configured to:
确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;Determining the geographic coordinates of the current location, the geographic coordinates of the next destination node; acquiring the number of clients U in the next destination node;
根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;Obtaining a distance Y between the current node and the next destination node according to the geographic coordinates of the current location, geographic coordinates of the next destination node, and calculating a time T1 required to reach the next destination node , T1=Y/v; calculating a time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, the v is the The speed of the user's travel;
若所述T1大于等于所述T2,所述通知单元则间隔预设时长后通知所述下一节点中的客户;所述预设时长为T1-T2;If the T1 is greater than or equal to the T2, the notification unit notifies the client in the next node after a preset duration; the preset duration is T1-T2;
若所述T1小于所述T2,所述通知单元则通知所述下一目的节点中的客户。If the T1 is smaller than the T2, the notification unit notifies the client in the next destination node.
结合第三方面,在第三方面的第八种可能的实现方式中,In conjunction with the third aspect, in an eighth possible implementation of the third aspect,
所述处理器还用于,获取N个目的节点的地理坐标之前,确定 所述N个目的节点中每一个目的节点对应的客户数量;The processor is further configured to: determine, before acquiring geographic coordinates of the N destination nodes, The number of clients corresponding to each of the N destination nodes;
按照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所述N个目的节点的顺序生成所述规划路径。Determining the order of the N destination nodes in descending order of the number of clients, and generating the planning path according to the order of the N destination nodes.
结合第三方面,在第三方面的第九种可能的实现方式中,In conjunction with the third aspect, in a ninth possible implementation of the third aspect,
所述处理器还用于,确定客户的货物数量,按所述客户的货物数量的降序顺序确定客户顺序;The processor is further configured to determine a quantity of the customer's goods, and determine a customer order in descending order of the quantity of the goods of the customer;
所述通知单元还用于,根据所述客户顺序通知客户。The notification unit is further configured to notify the client according to the customer sequence.
本发明实施例提供的业务处理方法及设备,本发明实施例提供的业务处理方法,能够根据初始出发节点和N个目的节点的N个地理坐标生成规划路线。进一步能够根据当前位置与规划路线制定通知客户的策略,自动在合适时刻通知客户。相比现有技术快递员花费时间整理出送货顺序,且会导致快递员送货路程增加,进而会增加送货时间。本发明提供的方法,能够为快递员生成派送路线,从而为用户节省了时间。另外,制定通知客户的策略,避免客户花费过多时间等待快递员,快递员花费过多时间等待客户,节省了时间。The service processing method and device provided by the embodiment of the present invention can generate a planned route according to the N geographic coordinates of the initial departure node and the N destination nodes. Further, it is possible to formulate a policy for notifying the customer according to the current location and the planned route, and automatically notify the customer at a suitable time. Compared with the prior art couriers, it takes time to sort out the delivery order, and it will lead to an increase in the delivery distance of the courier, which will increase the delivery time. The method provided by the invention can generate a delivery route for the courier, thereby saving time for the user. In addition, the strategy of notifying the customer is made to avoid the customer spending too much time waiting for the courier, and the courier spends too much time waiting for the customer, saving time.
附图说明DRAWINGS
为了更清楚地说明本发明实施例或现有技术中的技术方案,下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本发明的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the embodiments or the description of the prior art will be briefly described below. Obviously, the drawings in the following description are only It is a certain embodiment of the present invention, and other drawings can be obtained from those skilled in the art without any creative work.
图1为本发明实施例1提供的业务处理方法的流程示意图;1 is a schematic flowchart of a service processing method according to Embodiment 1 of the present invention;
图2为本发明实施例1提供的路线示意图;2 is a schematic diagram of a route provided by Embodiment 1 of the present invention;
图3为本发明实施例2提供的业务处理方法的流程示意图;3 is a schematic flowchart of a service processing method according to Embodiment 2 of the present invention;
图4为本发明实施例3提供的业务处理方法的流程示意图;4 is a schematic flowchart of a service processing method according to Embodiment 3 of the present invention;
图5为本发明实施例4提供的业务处理方法的流程示意图;FIG. 5 is a schematic flowchart of a service processing method according to Embodiment 4 of the present invention;
图6为本发明实施例5提供的设备的结构框图;6 is a structural block diagram of a device according to Embodiment 5 of the present invention;
图7为本发明实施例5提供的设备的另一结构框图;FIG. 7 is a block diagram showing another structure of a device according to Embodiment 5 of the present invention; FIG.
图8为本发明实施例6提供的设备的结构框图。 FIG. 8 is a structural block diagram of a device according to Embodiment 6 of the present invention.
具体实施方式detailed description
下面将结合本发明实施例中的附图,对本发明实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅仅是本发明一部分实施例,而不是全部的实施例。基于本发明中的实施例,本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其他实施例,都属于本发明保护的范围。The technical solutions in the embodiments of the present invention are clearly and completely described in the following with reference to the accompanying drawings in the embodiments of the present invention. It is obvious that the described embodiments are only a part of the embodiments of the present invention, but not all embodiments. All other embodiments obtained by those skilled in the art based on the embodiments of the present invention without creative efforts are within the scope of the present invention.
通常,从用户下单到货物送到用户手上会经历以下几个过程:Usually, the following processes are carried out from the time the user places an order to the delivery of the goods to the user:
1、快递员分拣货物;1. The courier sorts the goods;
2、快递员获得一沓货物小票;2, the courier gets a small ticket;
3、快递员整理成一个送货列表;3, the courier sorted into a delivery list;
4、快递员梳理送货顺序;4, the courier sorts the delivery order;
5、快递员提前给某用户电话沟通。5. The courier communicates with a user in advance.
上述过程中,第2、3、4、5步由快递员完成,每一步都要花费大量时间。而且快递员自己规划的送货顺序可能会导致快递送货路程的增加,也会增加送货时间,可能直接导致用户流失。In the above process, steps 2, 3, 4, and 5 are completed by the courier, and each step takes a lot of time. Moreover, the delivery order planned by the courier may lead to an increase in the delivery distance of the courier, and also increase the delivery time, which may directly lead to the loss of the user.
另外,如果快递员提前到,等待用户取货物会花费大量时间,会影响快递员的送货效率。或者用户提前出来,等待快递员,影响用户体验,也会导致用户流失。In addition, if the courier arrives in advance, waiting for the user to take the goods will take a lot of time, which will affect the delivery efficiency of the courier. Or the user comes out in advance, waiting for the courier, affecting the user experience, and also leading to user loss.
本发明提供了一种业务处理方法,能够为快递员提前规划好派送路径,使得快递员的派送效率大大提高。另外,能够根据定位服务自动计算距离目的地的距离,然后通过电话或者短信通知客户取货,节省双方的等待时间,提高用户体验。The invention provides a business processing method, which can prepare a delivery route for the courier in advance, so that the delivery efficiency of the courier is greatly improved. In addition, the distance from the destination can be automatically calculated according to the location service, and then the customer can be notified by phone or SMS to save the waiting time and improve the user experience.
当然,本发明提供的方法不仅仅应用于快递派送,还能够应用于其他场景,如:公司班车,师傅可以使用该发明通知沿线的公司职员;机场专线等,凡是路线已知,受众明确的场景都适用。Of course, the method provided by the present invention is not only applied to express delivery, but also can be applied to other scenarios, such as a company shuttle, the master can use the invention to notify company employees along the line; the airport line, etc., where the route is known and the audience is clear Both apply.
实施例1:Example 1:
本发明实施例提供一种业务处理方法,执行主体为设备,如图1所示,所述方法包括以下步骤:An embodiment of the present invention provides a service processing method, where an execution subject is a device. As shown in FIG. 1 , the method includes the following steps:
101、所述设备获取初始出发节点的地理坐标。 101. The device acquires geographic coordinates of an initial departure node.
其中,所述初始出发节点可以是用户最初的出发点,也可以是用户中途想要重新规划路线时的出发点。示例的,若快递员从物流公司出发,需要派送货物的目的节点包括:A、B、C、D、E,此时初始出发节点就是该物流公司的地址,设备就会获取该物流公司的地理坐标。若快递员按照一定路径依次完成A、B两处的货物派送时,想要重新规划路径,此时B就是初始出发节点,设备就会获取B的地理坐标。所述地理坐标可以是经纬度,也可以是通过GPRS(General Packet Radio Service,通用分组无线服务技术)定位出的坐标,当然也可以是通过其他定位确定出来的坐标,在此不作限定。The initial departure node may be the initial starting point of the user, or may be the starting point when the user wants to re-plan the route halfway. For example, if the courier departs from the logistics company, the destination node that needs to send the delivery goods includes: A, B, C, D, E. At this time, the initial departure node is the address of the logistics company, and the device acquires the geography of the logistics company. coordinate. If the courier completes the delivery of the goods at both A and B in a certain path, and wants to re-plan the route, then B is the initial departure node, and the device will obtain the geographic coordinates of B. The geographic coordinates may be latitude and longitude, or may be a coordinate that is located by a GPRS (General Packet Radio Service), and may be a coordinate determined by other positioning, which is not limited herein.
具体实现中,可以是快递员通过对所述设备进行预设操作进而触发所述设备获取当前地点(也就是初始出发节点)的地理坐标。示例的,快递员点击设备上的“路线规划”按钮,触发设备获取当前地点的地理坐标,进而通过手动输入或者扫描的方式向设备输入订单信息。In a specific implementation, the courier may trigger the device to obtain the geographic coordinates of the current location (ie, the initial departure node) by performing a preset operation on the device. For example, the courier clicks the "route planning" button on the device, triggers the device to obtain the geographic coordinates of the current location, and then inputs the order information to the device by manual input or scanning.
当然,也可以是由快递员手动输入当前地点的名称,由设备将当前地点的名称转化成对应的地理坐标。Of course, it is also possible for the courier to manually enter the name of the current location, and the device converts the name of the current location into a corresponding geographic coordinate.
102、所述设备获取N个目的节点的地理坐标,所述N为大于等于2的整数。102. The device acquires geographic coordinates of N destination nodes, where N is an integer greater than or equal to 2.
具体实现中,设备接收用户输入的订单信息,所述订单信息包括所有客户的收货信息,如:收货地址、收货人姓名、收货人联系方式、收货方式等。In a specific implementation, the device receives the order information input by the user, and the order information includes the receipt information of all the customers, such as: the receiving address, the consignee name, the consignee contact method, and the receiving method.
设备将订单信息包括的所有收货地址转化成地理坐标,在根据所有收货地址的地理坐标进行分组,获得N组收货地址,其中每组收货地址对应一个目的节点。示例的,在“**大厦”附近的收货地址都可以分在一个组,该组收货地址对应的目的节点就为“**大厦”,该组收货地址对应的目的节点的地理坐标就是“**大厦”的地理坐标。这样,设备就获取到了N个目的节点对应的地理坐标。快递员可以通过手动输入或扫描的方式向设备输入各个用户的收货信息。 The device converts all the shipping addresses included in the order information into geographical coordinates, and groups them according to the geographical coordinates of all the receiving addresses, and obtains N sets of receiving addresses, wherein each set of receiving addresses corresponds to one destination node. For example, the receiving address near the "** building" can be divided into a group, the destination node corresponding to the receiving address of the group is "** building", the geographical coordinates of the destination node corresponding to the group receiving address It is the geographical coordinates of the “** Building”. In this way, the device obtains the geographic coordinates corresponding to the N destination nodes. The courier can input the receipt information of each user to the device by manual input or scanning.
所述订单信息还包括每个目的节点下的用户的电话号码。需要说明的是,一个节点下的用户可以认为是该节点涉及的预设范围内的用户,即地址在该节点涉及的预设范围内的用户,均为该节点下的用户。其中,所述预设范围可以是以该节点为圆心,以预设长度为半径的圆周内。当然,也可以是其他形式的区域范围,在此不作限定。The order information also includes the telephone number of the user under each destination node. It should be noted that a user under one node can be considered as a user within a preset range involved in the node, that is, a user whose address is within a preset range involved in the node, and is a user under the node. The preset range may be a circle centered on the node and a circle having a preset length as a radius. Of course, other types of regions may also be used, which are not limited herein.
103、所述设备根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线。103. The device generates a planned route according to geographic coordinates of the initial departure node and N geographic coordinates of the N destination nodes.
具体实现中,所述根据所述初始出发节点的地理坐标、所述N个地理坐标生成规划路线具体包括:In a specific implementation, the generating a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates specifically includes:
预设两个集合,其中,第一集合包括所述初始出发节点,第二集合包括所述N个目的节点。Two sets are preset, wherein the first set includes the initial departure node, and the second set includes the N destination nodes.
a.将所述初始出发节点作为当前出发节点;a. using the initial departure node as the current departure node;
b.选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。b. Select the destination node K in the second set that has the shortest distance from the current departure node, and generate a sub-path whose starting point is the current departure node and the end point is the destination node K.
进一步地,所述生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,所述方法还包括:Further, after the generating starting point is the current starting node and the ending point is the sub-path of the destination node K, the method further includes:
将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。Updating the current departure node to the destination node K, obtaining N sub-paths, and generating the planning path according to the N sub-paths.
具体实现中,获得N个子路径,生成所述规划路径包括:In a specific implementation, the N sub-paths are obtained, and the generating the planning path includes:
A.选中所述第二集合中、与当前出发节点距离最短的目的节点K,将所述目的节点K从所述第二集合中删除,加入所述第一集合,生成起点为所述当前出发节点终点为所述目的节点K的子路径;并将所述当前出发节点更新为所述目的节点K;所述当前出发节点为初始出发节点或更新后的当前出发节点;A. Select the destination node K in the second set that has the shortest distance from the current departure node, delete the destination node K from the second set, join the first set, and generate a starting point for the current departure. The node end point is a sub-path of the destination node K; and the current departure node is updated to the destination node K; the current departure node is an initial departure node or an updated current departure node;
B.重复执行上述步骤A,直至将所述第二集合中的节点全部加入到所述第一集合中。B. Repeat step A above until all nodes in the second set are added to the first set.
C.根据每次执行上述步骤A生成的子路径生成所述规划路线, 所述规划路线的起点为所述初始出发节点,所述规划路线的第X个节点为第X次执行上述步骤选中的目的节点K。C. generating the planned route according to each sub-path generated by performing step A above. The starting point of the planned route is the initial starting node, and the Xth node of the planned route is the Xth performing target node K selected in the above step.
示例的,如图2所示为一个路线示意图,其中,A为初始出发节点,B、C、D、E、F为五个目的节点。结合图2,由初始出发节点A到目的节点B的距离为值为6,由初始出发节点A到目的节点C的距离值为3,认为初始出发节点A到其余目的节点D、E、F的距离值为∞,即从初始出发节点A无法直接到达其余目的节点D、E、F。For example, as shown in FIG. 2, a route diagram is shown, where A is an initial departure node, and B, C, D, E, and F are five destination nodes. 2, the distance from the initial departure node A to the destination node B is 6, the distance from the initial departure node A to the destination node C is 3, and the initial departure node A is considered to be the remaining destination nodes D, E, and F. The distance value is ∞, that is, from the initial departure node A cannot directly reach the remaining destination nodes D, E, F.
以下结合表1对本发明提供的业务处理方法做以说明。The service processing method provided by the present invention will be described below in conjunction with Table 1.
表1Table 1
Figure PCTCN2015078132-appb-000001
Figure PCTCN2015078132-appb-000001
Figure PCTCN2015078132-appb-000002
Figure PCTCN2015078132-appb-000002
需要说明的是,若第一路径的长度小于第一规划路径的长度,则将所述第一规划路径更新为所述第一路径。It should be noted that, if the length of the first path is smaller than the length of the first planned path, the first planned path is updated to the first path.
其中,所述第一规划路径为从所述初始出发节点到第一节点的规划路径,所述第一路径为从所述初始出发节点到所述第一节点的路径中除所述第一规划路径外的路径,所述第一节点为所述规划路线中的任一目的节点。The first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
即在将第二集合中的点依次选入第一集合生成规划路线的过程中,需要保持从初始出发节点到第一集合中任一点的路径长度始终小于从所述初始出发节点到该点的最短路径,若从初始出发节点到该点的规划路径长度大于从所述初始出发节点到该点的另一路径,则需要将更新规划路线。That is, in the process of sequentially selecting points in the second set into the first set to generate a planned route, the path length from the initial starting node to any point in the first set needs to be kept smaller than the initial starting node to the point. The shortest path, if the planned path length from the initial departure node to the point is greater than the other path from the initial departure node to the point, the planned route needs to be updated.
当然,在第一路径的长度小于第一规划路径的长度时,也可以不更新规划路径,而是修改从初始出发节点到该点的距离值。这样,记录的从所述出发节点到各个节点的距离值就是最短路径的长度,以便下次规划路径时使用记录的数据生成最短路径。Of course, when the length of the first path is smaller than the length of the first planned path, the planned path may not be updated, but the distance value from the initial starting node to the point may be modified. Thus, the recorded distance value from the departure node to each node is the length of the shortest path, so that the shortest path is generated using the recorded data the next time the path is planned.
示例的,结合图2、表1,若第2次执行所述步骤a(即表1的步骤3)选中的目的节点是B,从初始节点A到目的节点B的最短路径可以是A→B=6,前2次执行步骤a生成的规划路线中从初始节点A到目的节点B的路径是A→C→B=6,则不修改从初始节点A到目的节点B的距离值。第3次执行所述步骤a(即表1的步骤4)选中的目的节点是D,从初始节点A到目的节点D的最短路径可以是A→C→D=3+3=6(A→B→D也是从初始节点A到目的节点D的路径,但A→B→D=11不是最短路径),前3次执行步骤a生成的规划路线 中从初始节点A到目的节点B的路径是A→C→B→D=3+2+5=10,则修改从初始节点A到目的节点D的距离值为6(A→C→D)。第4次执行所述步骤a(即表1的步骤5)选中的目的节点是E,从初始节点A到目的节点E的最短路径可以是A→C→E=3+4=7,前4次执行步骤a生成的规划路线中从初始节点A到目的节点B的路径是A→C→B→D→E=3+2+5+2=12,则修改从初始节点A到目的节点E的距离值为7(A→C→E),以便下次规划路线时借用记录的距离值规划出最优路径。For example, in combination with FIG. 2 and Table 1, if the selected destination node a is performed in the second step (ie, step 3 of Table 1), the shortest path from the initial node A to the destination node B may be A→B. =6, the path from the initial node A to the destination node B in the planned route generated by the previous two execution steps a is A→C→B=6, and the distance value from the initial node A to the destination node B is not modified. The third step is to perform the step a (ie, step 4 of Table 1). The selected destination node is D, and the shortest path from the initial node A to the destination node D may be A→C→D=3+3=6 (A→ B→D is also the path from the initial node A to the destination node D, but A→B→D=11 is not the shortest path), and the planned route generated by the first three steps is executed. The path from the initial node A to the destination node B is A→C→B→D=3+2+5=10, and the distance value from the initial node A to the destination node D is modified to be 6 (A→C→D). . The fourth step is to perform the step a (ie, step 5 of Table 1). The selected destination node is E, and the shortest path from the initial node A to the destination node E may be A→C→E=3+4=7, the first 4 The path from the initial node A to the destination node B in the planned route generated by the second execution step a is A→C→B→D→E=3+2+5+2=12, and then the modification from the initial node A to the destination node E The distance value is 7 (A→C→E), so that the optimal path can be planned by borrowing the recorded distance value when planning the route next time.
这样,本发明提供的方法能够为快递员生成派送路线,从而为用户节省了时间。Thus, the method provided by the present invention is capable of generating a delivery route for a courier, thereby saving time for the user.
104、所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略。104. The device formulates a policy for notifying a client according to a current location and a destination node in the planned route.
具体地,所述设备确定当前位置,并根据当前位置与下一节点之间的距离制定通知客户的策略,所述下一节点是所述规划路线包含的N个目的节点中、所述用户在当前时刻前往的目的节点。Specifically, the device determines a current location, and formulates a policy for notifying the client according to the distance between the current location and the next node, where the next node is the N destination nodes included in the planned route, and the user is The destination node that is currently traveling.
具体实现中,所述根据当前位置与下一节点之间的距离制定通知客户的策略具体包括:In a specific implementation, the formula for notifying the client according to the distance between the current location and the next node includes:
S1.确定所述当前位置的地理坐标、所述下一节点的地理坐标;获取所述下一节点中的客户数量U。S1. Determine a geographic coordinate of the current location, a geographic coordinate of the next node, and obtain a number U of clients in the next node.
其中,所述当前位置就是快递员当前所处位置,可以是规划路线中的一个目的节点,也可以是快递员派送途中的任一位置,在此不作限定。The current location is the current location of the courier, and may be a destination node in the planned route, or may be any location on the way of the courier delivery, which is not limited herein.
需要说明的是,在步骤102快递员输入的订单信息就包括所有客户的收货信息,当设备将所有客户的收货地址分成N组,确定了N个目的节点之后,还会将各个客户的其他收货信息分类到各个目的节点对应的数据库中。示例的,若根据客户M的收货地址“**街**号”将客户M分类到目的节点“**大厦”,则还需要将客户M的联系方式、姓名以及收货方式等其他收货信息存储到目的节点“**大厦”对应的数据库中。 It should be noted that, in step 102, the order information input by the courier includes all the customer's receiving information. When the device divides all the customer's receiving addresses into N groups, after determining N destination nodes, each customer's Other receipt information is classified into a database corresponding to each destination node. For example, if the customer M is classified into the destination node "** building" according to the customer's delivery address "**街**", the customer M's contact information, name, and receipt method are also required. The goods information is stored in the database corresponding to the destination node "** Building".
S2.根据所述当前位置的地理坐标、所述下一节点的地理坐标计算获得所述当前节点与所述下一节点之间的距离Y;计算到达所述下一节点所需的时间T1,T1=Y/v;计算通知所述下一节点中的客户所需的时间T2,T2=U*t。所述v为所述用户的行进速度(即快递员的车速),所述t为通知一个客户需要的时间。S2. Calculating a distance Y between the current node and the next node according to the geographic coordinates of the current location, geographic coordinates of the next node, and calculating a time T1 required to reach the next node, T1=Y/v; calculates the time T2 required to notify the client in the next node, T2=U*t. The v is the travel speed of the user (ie, the speed of the courier), and t is the time required to notify a customer.
需要说明的是,所述用户的行进速度v,以及通知一个客户需要的时间t均为预先设定的经验值,其中,所述用户的行进速度v可以是快递员平常派送货物行驶的平均速度,所述通知一个客户需要的时间t可以是快递员平常打电话通知一个客户取货所需的时间,如:30秒。It should be noted that the travel speed v of the user and the time t required to notify a customer are all preset experience values, wherein the travel speed v of the user may be the average speed of the delivery of the delivery person. The time t required to notify a customer may be the time required for the courier to usually call a customer to pick up the goods, such as: 30 seconds.
若T1大于等于T2,则再次执行步骤S1-S2;若T1<T2,则立即开始依次通知所述下一节点中的客户。If T1 is greater than or equal to T2, steps S1-S2 are performed again; if T1 < T2, the client in the next node is immediately notified in sequence.
或者,若T1大于等于T2,所述设备则间隔T1-T2后开始依次通知所述下一节点中的客户;若T1小于T2,所述设备则立即依次通知所述下一目的节点中的客户。Or, if T1 is greater than or equal to T2, the device starts to notify the client in the next node sequentially after the interval T1-T2; if T1 is less than T2, the device immediately notifies the client in the next destination node .
当T1大于等于T2,说明快递员到达下一节点所需的时间大于用户通知该节点下客户所需时间的时间,那么快递员就不用立即打电话通知客户取货,以免客户到达所述下一节点时快递员还没有到达,客户等待过长时间。当T1小于T2,说明快递员到达下一目的节点所需的时间小于用户通知该节点下客户所需时间的时间,那么快递员就需要立即打电话通知客户取货,以保证快递员到达所述下一目的节点时,不需要等待客户过长时间。When T1 is greater than or equal to T2, it means that the time required for the courier to reach the next node is greater than the time required by the user to notify the customer under the node, then the courier does not need to call the customer immediately to pick up the goods, so as to prevent the customer from reaching the next time. The courier has not arrived at the node and the customer has waited too long. When T1 is less than T2, it means that the time required for the courier to reach the next destination node is less than the time required by the user to notify the customer under the node, then the courier needs to call the customer immediately to pick up the goods to ensure that the courier arrives at the said When you next go to the destination node, you don't have to wait for the customer for too long.
本发明实施例提供的业务处理方法能够制定通知客户的策略,使得避免客户花费过多时间等待快递员,快递员花费过多时间等待客户,节省了时间。The service processing method provided by the embodiment of the present invention can formulate a policy for notifying the customer, so that the customer avoids spending too much time waiting for the courier, and the courier spends too much time waiting for the customer, saving time.
在本发明的优选实施例中,所述设备获取N个目的节点的地理坐标之前,所述方法还包括:In a preferred embodiment of the present invention, before the device acquires the geographic coordinates of the N destination nodes, the method further includes:
确定所述N个目的节点中每一个目的节点对应的客户数量;按照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所 述N个目的节点的顺序生成所述规划路径。Determining a number of clients corresponding to each of the N destination nodes; determining an order of the N destination nodes in descending order of the number of clients, according to the The sequence of the N destination nodes is generated to generate the planned path.
这样,能够在生成规划路径的时候优先考虑客户较多的目的节点,能够使得大多数客户在较短时间内收取货物,有利于提高服务质量。In this way, priority can be given to the destination node with more customers when generating the planning path, which enables most customers to collect goods in a short time, which is beneficial to improve the quality of service.
在本发明的另一优选实施例中,所述方法还包括确定客户的货物数量,则,所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略包括:In another preferred embodiment of the present invention, the method further includes determining a quantity of the customer's goods, and then the apparatus formulating a policy for notifying the customer according to the current location and the destination node in the planned route includes:
按所述客户的货物数量的降序顺序确定客户顺序,根据所述客户顺序通知客户。The order of the customers is determined in descending order of the quantity of the goods of the customer, and the customer is notified according to the order of the customers.
这样,在通知客户的时候优先通知货物较多的客户,使得货物较多的客户能够优先收取货物,有利于提高服务质量。In this way, when the customer is notified, the customer with more goods is preferentially notified, so that the customer with more goods can receive the goods preferentially, which is beneficial to improve the service quality.
实施例2:Example 2:
本发明实施例提供一种业务处理方法,如图3所示,所述方法包括以下步骤:The embodiment of the invention provides a service processing method. As shown in FIG. 3, the method includes the following steps:
201、设备录入订单信息,获取初始出发节点的地理坐标。201. The device enters the order information and obtains the geographic coordinates of the initial departure node.
具体实现中,快递员可以手动输入订单信息,也可以通过设备上的扫描仪扫描订单小票录入订单信息。所述订单信息包括:送货地址(如:**区**街**号)、客户的联系方式(如:移动电话号码或固话号码)、以及客户的收货方式(如:用户去送货点取货由快递员投送至快递箱)。In the specific implementation, the courier can manually input the order information, or can scan the order ticket entry order information through the scanner on the device. The order information includes: a shipping address (such as: ** District ** Street **), the customer's contact information (such as: mobile phone number or fixed-line number), and the customer's receiving method (such as: the user goes Pick-up at the delivery point is delivered by the courier to the courier box).
202、所述设备进行信息转化。202. The device performs information conversion.
具体地,设备将所有收货地址转化成地理坐标,所述地理坐标可以是GPS可识别的经纬度。Specifically, the device converts all shipping addresses into geographic coordinates, which may be GPS-recognized latitude and longitude.
203、所述设备根据送货地址生成N个目的节点。203. The device generates N destination nodes according to the shipping address.
具体实现中,设备根据步骤202获得的所有收货地址的地理坐标将所有收货地址分成N组,将地理坐标与某标志地点的地理坐标靠近的收货地址都可以分在一组,该组收货地址对应的目的节点可以是该标志地点,以方便客户前来取货。当然,该组收货地址对应的目的节点也可以是其他地点,在此不作限定。同时记录该组收货 地址对应的目的节点,并获取该目的节点的地理坐标。In a specific implementation, the device divides all the receiving addresses into N groups according to the geographical coordinates of all the receiving addresses obtained in step 202, and the receiving addresses whose geographic coordinates are close to the geographical coordinates of the marked locations can be grouped into one group. The destination node corresponding to the delivery address may be the location of the logo to facilitate the customer to pick up the goods. Of course, the destination node corresponding to the group receiving address may also be other locations, which is not limited herein. Record the group receipt at the same time The destination node corresponding to the address, and obtain the geographic coordinates of the destination node.
这样,设备就可以获取到N个目的节点,以及N个目的节点的地理坐标。In this way, the device can acquire the N destination nodes and the geographic coordinates of the N destination nodes.
204、所述设备将每个目的节点下的客户的订单信息存储在该目的节点的数据库中。204. The device stores the order information of the customer under each destination node in a database of the destination node.
具体地,步骤203只是将所有客户的收货地址进行分组,在确定某客户所属节点之后,还有将该客户的其他订单信息存储到该节点对应的数据库中。示例的,客户M被分在目的节点“**大厦”下,那么设备就需要根据步骤201各客户的收货地址与客户的其他信息的对应关系,将客户M的其他订单信息存储目的节点“**大厦”对应的数据库中,当然,要保证客户的订单信息之间的一一对应,如:客户M的电话、姓名、收货地址等之间的对应关系必须与步骤201中的对应关系相同。Specifically, step 203 only groups all the customer's delivery addresses. After determining the node to which the customer belongs, the other order information of the customer is also stored in the database corresponding to the node. For example, if the client M is classified under the destination node "**Build", then the device needs to store the other order information of the client M in the destination node according to the correspondence between the customer's delivery address and other information of the customer in step 201. In the database corresponding to the "Building", of course, to ensure the one-to-one correspondence between the customer's order information, such as: the correspondence between the customer M's telephone, name, and delivery address, etc. must correspond to the corresponding relationship in step 201. the same.
205、所述设备根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线。205. The device generates a planned route according to geographic coordinates of the initial departure node and N geographic coordinates of the N destination nodes.
其中,所述规划路线包括所述出发节点和所述N个目的节点。The planned route includes the departure node and the N destination nodes.
本发明提供的方法,能够为快递员生成派送路线,从而为用户节省了时间。The method provided by the invention can generate a delivery route for the courier, thereby saving time for the user.
206、所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略。206. The device formulates a policy for notifying a client according to a current location and a destination node in the planned route.
具体地,所述设备确定当前位置,并根据当前位置与下一节点之间的距离制定通知客户的策略,所述下一节点是所述规划路线包含的N个目的节点中、所述用户在当前时刻前往的目的节点。Specifically, the device determines a current location, and formulates a policy for notifying the client according to the distance between the current location and the next node, where the next node is the N destination nodes included in the planned route, and the user is The destination node that is currently traveling.
本发明实施例提供的方法,制定通知客户的策略,使得避免客户花费过多时间等待快递员,快递员花费过多时间等待客户,节省了时间。The method provided by the embodiment of the present invention formulates a policy for notifying the customer, so that the customer avoids spending too much time waiting for the courier, and the courier spends too much time waiting for the customer, saving time.
在本发明的优选实施例中,所述设备获取N个目的节点的地理坐标之前,所述方法还包括:In a preferred embodiment of the present invention, before the device acquires the geographic coordinates of the N destination nodes, the method further includes:
确定所述N个目的节点中每一个目的节点对应的客户数量;按 照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所述N个目的节点的顺序生成所述规划路径。这样将客户数量多的目的节点规划在规划路径较前的位置,能够使得大多数客户在较短时间内收取获取,有利于提高服务质量。Determining the number of customers corresponding to each of the N destination nodes; Determining the order of the N destination nodes in descending order of the number of clients, and generating the planning path according to the order of the N destination nodes. In this way, the destination node with a large number of customers is planned in the position of the planning path, which enables most customers to collect and obtain in a relatively short time, which is beneficial to improve the quality of service.
在本发明的另一优选实施例中,所述方法还包括确定客户的货物数量,则,所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略包括:In another preferred embodiment of the present invention, the method further includes determining a quantity of the customer's goods, and then the apparatus formulating a policy for notifying the customer according to the current location and the destination node in the planned route includes:
按所述客户的货物数量的降序顺序确定客户顺序,根据所述客户顺序通知客户。这样,能够使得货物较多的客户在较短的时间内收取到货物,有利于提高服务质量。The order of the customers is determined in descending order of the quantity of the goods of the customer, and the customer is notified according to the order of the customers. In this way, customers who have more goods can collect the goods in a shorter period of time, which is conducive to improving the quality of service.
实施例3:Example 3:
本发明实施例提供一种业务处理方法,如图4所示,所述方法包括以下步骤:The embodiment of the invention provides a service processing method. As shown in FIG. 4, the method includes the following steps:
301、设备获取当前位置的地理坐标。301. The device acquires the geographic coordinates of the current location.
具体实现中,快递员根据设备规划的路线派送获取,前进的过程中利用定位服务获取当前位置的地理坐标。定位服务可以是软件或者硬件来实现,软件定位需要依赖网络与服务器通信,而硬件定位则不需要与服务器通信即可完成定位功能。In the specific implementation, the courier dispatches the acquisition according to the route planned by the device, and uses the positioning service to obtain the geographical coordinates of the current location in the process of advancement. The location service can be implemented by software or hardware. The software positioning needs to rely on the network to communicate with the server, and the hardware positioning does not need to communicate with the server to complete the positioning function.
302、所述设备计算与当前位置与下一目的节点之间的距离。302. The device calculates a distance between the current location and the next destination node.
其中,所述下一节点是所述规划路线包含的N个目的节点中、所述用户在当前时刻前往的目的节点。The next node is a destination node that is sent by the user at the current time among the N destination nodes included in the planned route.
具体实现中,设备可以根据当前位置的地理坐标以及所述下一目的节点的地理坐标,计算所述当前位置与下一目的节点之间的距离。具体算法在此不作限定。In a specific implementation, the device may calculate the distance between the current location and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node. The specific algorithm is not limited herein.
303、所述设备判断当前是否满足通知条件。303. The device determines whether a notification condition is currently met.
其中,所述通知条件可以是:到达所述下一目的节点所需的时间T1是否小于通知客户的时间T2。The notification condition may be: whether the time T1 required to reach the next destination node is less than the time T2 of notifying the client.
所述T1=Y/v,所述T2=U*t。所述U为所述下一目的节点中的客户数量,所述v为快递的行进速度(如:快递员的平均车速),所 述t为通知一个客户所需的时间。The T1=Y/v, and the T2=U*t. The U is the number of customers in the next destination node, and the v is the speed of the express delivery (eg, the average speed of the courier). t is the time required to notify a customer.
若T1小于T2即满足上述通知条件,则进行步骤304。If T1 is less than T2, the above notification condition is satisfied, then step 304 is performed.
若T1大于等于T2即不满足上述通知条件,则进行步骤301。即快递员继续行驶,获取新的当前位置,再次判断是否满足通知条件。这样,不断计算当前位置(由于快递员在行进中,当前位置是不断更新的)与下一目的节点的距离,能够帮助快递员在准确的时刻开始通知客户,以免造成客户到达所述下一目的节点等待快递员过长时间,或快递员到达所述下一目的节点等待客户过长时间。If T1 is greater than or equal to T2, that is, the above notification condition is not satisfied, then step 301 is performed. That is, the courier continues to drive, obtains a new current location, and again determines whether the notification condition is met. In this way, continuously calculating the current position (because the courier is on the move, the current position is constantly updated) and the distance from the next destination node, can help the courier to start notifying the customer at the exact moment, so as not to cause the customer to reach the next purpose. The node waits for the courier to wait too long, or the courier arrives at the next destination node and waits for the client to wait too long.
当然,也可以是T1大于等于T2即不满足上述通知条件时,间隔T1-T2后开始依次通知所述下一节点中的客户即间隔T1-T2后进行步骤401。Of course, when T1 is greater than or equal to T2, that is, if the above notification condition is not satisfied, the interval T1-T2 is sequentially notified to the client in the next node, that is, the interval T1-T2, and then step 401 is performed.
304、所述设备获取所述下一目的节点下的所有客户的订单信息。304. The device acquires order information of all customers under the next destination node.
具体实现中,设备根据所述下一目的节点的节点信息从数据库中检索该节点下的用户信息。由于设备之前录入了所有客户的订单信息,且将各个客户分在N个目的节点下后,会将每个目的节点下的所有客户的订单信息相应存储在对应的目的节点的数据库中。因此,设备根据所述下一目的节点的节点信息,查询所述下一目的节点对应的数据库,就可以获取其中存储的所述下一目的节点下的所有客户的订单信息。In a specific implementation, the device retrieves user information under the node from the database according to the node information of the next destination node. Since the equipment has entered the order information of all the customers before, and each customer is divided into N destination nodes, the order information of all the customers under each destination node is stored in the database of the corresponding destination node. Therefore, the device queries the database corresponding to the next destination node according to the node information of the next destination node, and obtains the order information of all the clients under the next destination node stored therein.
305、所述设备判断客户的送货方式。305. The device determines a delivery method of the customer.
具体地,步骤304获取到了步骤所述下一目的节点下的所有客户的订单信息之后,逐一通知该目的节点下的每一个客户。步骤305中所述客户可以是该目的节点下的任一客户。针对一个客户,判断该客户的订单信息中包含的送货方式是否是投送快递箱。Specifically, after step 304 obtains the order information of all the clients under the next destination node, the step 304 notifies each client under the destination node one by one. The client in step 305 can be any client under the destination node. For a customer, determine whether the delivery method included in the customer's order information is a delivery courier box.
若客户的送货方式是投送快递箱,则执行步骤306;若不是则进行步骤307。If the customer's delivery method is to deliver the courier box, step 306 is performed; if not, step 307 is performed.
306、所述设备短信通知该客户。306. The device short message notifies the client.
进而可以继续执行305,通知另外一个客户。 In turn, execution 305 can be continued to notify another customer.
307、所述设备根据该客户的联系方式通知该客户。307. The device notifies the customer according to the contact information of the customer.
若该客户的联系方式是座机则拨打客户的座机号码通知客户去步骤304所述下一目的节点取货;若该客户的联系方式是移动电话则拨打客户的移动号码通知客户去步骤304所述下一目的节点取货。可选的,若客户的联系方式既有移动电话号码又有座机号码,则可以优先拨打客户的座机号码通知客户。If the customer's contact information is a landline, the customer's landline number is dialed to notify the customer to pick up the next destination node in step 304; if the customer's contact information is a mobile phone, the customer's mobile number is dialed to notify the customer to proceed to step 304. The next destination node picks up the goods. Optionally, if the customer's contact information has both a mobile phone number and a landline number, the customer's landline number can be preferentially notified to the customer.
308、重复执行步骤305-308,直至快递员到达目的节点。308. Repeat steps 305-308 until the courier reaches the destination node.
其中,所述目的节点是步骤304所述的下一目的节点。The destination node is the next destination node described in step 304.
需要说明的是,设备检测到快递员到达目的节点后,设备可以继续通过上述步骤305-307通知剩余未通知的客户,也可以发送短信息通知剩余未通知的客户。It should be noted that after the device detects that the courier arrives at the destination node, the device may continue to notify the remaining unannounced customers through the above steps 305-307, or may send a short message to notify the remaining unannounced customers.
这样,设备按照顺序通知客户,使得快递员在到达下一目的节点的路上就可能完成了送货沟通。如果该节点下用户较多,则快递员可以设置不受当前位置与下一目的节点的距离的限制,直接拨打电话。如果达到目的地后还没有通知完则可以选择继续拨打电话还是短信通知,可以是快递员来选择继续拨打电话还是短信通知,也可以是设备根据快递员的预先操作来选择继续拨打电话还是短信通知。In this way, the device notifies the customer in order, so that the courier may complete the delivery communication on the way to the next destination node. If there are more users under the node, the courier can set the distance from the current location to the next destination node and directly dial the phone. If you have not notified after reaching the destination, you can choose to continue to call or SMS notification. You can choose to continue to make a call or SMS notification, or the device can choose to continue to make calls or SMS notifications according to the courier's pre-operation. .
本发明实施例提供的业务处理方法,能够制定通知客户的策略,使得避免客户花费过多时间等待快递员,快递员花费过多时间等待客户,节省了时间。The service processing method provided by the embodiment of the present invention can formulate a policy for notifying the customer, so that the customer avoids spending too much time waiting for the courier, and the courier spends too much time waiting for the customer, saving time.
实施例4:Example 4:
本发明实施例提供一种业务处理方法,如图5所示,所述方法包括以下步骤:The embodiment of the invention provides a service processing method. As shown in FIG. 5, the method includes the following steps:
本发明实施例提供的设备包括:输入模块、核心业务模块、数据库、定位模块、电话模块、短信模块。其中,所述输入模块可以是LCD(Liquid Crystal Display,液晶显示器)或camera(摄像头)。The device provided by the embodiment of the invention includes: an input module, a core service module, a database, a positioning module, a telephone module, and a short message module. The input module may be an LCD (Liquid Crystal Display) or a camera.
401、设备的输入模块接收用户输入的订单信息。401. The input module of the device receives the order information input by the user.
其中,若所述输入模块是LCD,则可以是用户手动输入所有客 户的订单信息,若所述输入模块是camera,则可以是用户利用设备的camera扫描所有订单小票,录入所有客户的订单信息。Wherein, if the input module is an LCD, the user can manually input all the guests. The order information of the household, if the input module is a camera, the user may use the camera of the device to scan all the order tickets and enter the order information of all the customers.
其中,所述初始出发节点可以是用户最初的出发点,也可以是用户中途想要重新规划路线时的出发点。示例的,若快递员从物流公司出发,需要派送货物的目的节点包括:A、B、C、D、E,此时初始出发节点就是该物流公司的地址,设备就会获取该物流公司的地理坐标。若快递员按照一定路径依次完成A、B两处的货物派送时,想要重新规划路径,此时B就是初始出发节点,设备就会获取B的地理坐标。所述地理坐标可以是经纬度,也可以是通过GPRS(General Packet Radio Service,通用分组无线服务技术)定位出的坐标,当然也可以是通过其他定位确定出来的坐标,在此不作限定。The initial departure node may be the initial starting point of the user, or may be the starting point when the user wants to re-plan the route halfway. For example, if the courier departs from the logistics company, the destination node that needs to send the delivery goods includes: A, B, C, D, E. At this time, the initial departure node is the address of the logistics company, and the device acquires the geography of the logistics company. coordinate. If the courier completes the delivery of the goods at both A and B in a certain path, and wants to re-plan the route, then B is the initial departure node, and the device will obtain the geographic coordinates of B. The geographic coordinates may be latitude and longitude, or may be a coordinate that is located by a GPRS (General Packet Radio Service), and may be a coordinate determined by other positioning, which is not limited herein.
具体实现中,可以是快递员通过对所述设备进行预设操作进而触发所述设备获取当前地点(也就是初始出发节点)的地理坐标。示例的,快递员点击设备上的“路线规划”按钮,触发设备获取当前地点的地理坐标,进而通过手动输入或者扫描的方式向设备输入订单信息。In a specific implementation, the courier may trigger the device to obtain the geographic coordinates of the current location (ie, the initial departure node) by performing a preset operation on the device. For example, the courier clicks the "route planning" button on the device, triggers the device to obtain the geographic coordinates of the current location, and then inputs the order information to the device by manual input or scanning.
当然,也可以是由快递员手动输入当前地点的名称,由设备将当前地点的名称转化成对应的地理坐标。Of course, it is also possible for the courier to manually enter the name of the current location, and the device converts the name of the current location into a corresponding geographic coordinate.
402、所述设备的核心业务模块接收输入模块发送的所有客户的订单信息。402. The core service module of the device receives order information of all customers sent by the input module.
另外,所述设备的核心业务模块还需要将所有客户的收货地址发送给定位模块,以便获取各个收货地址对应的地理坐标。In addition, the core service module of the device also needs to send the receipt address of all customers to the positioning module to obtain the geographic coordinates corresponding to each receipt address.
403、所述设备的定位模块将所有客户的收货地址转化成地理坐标。403. The positioning module of the device converts the receipt address of all customers into geographic coordinates.
其中,设备将订单信息包括的所有收货地址转化成地理坐标,在根据所有收货地址的地理坐标进行分组,获得N组收货地址,其中每组收货地址对应一个目的节点。示例的,在“**大厦”附近的收货地址都可以分在一个组,该组收货地址对应的目的节点就为“** 大厦”,该组收货地址对应的目的节点的地理坐标就是“**大厦”的地理坐标。这样,设备就获取到了N个目的节点对应的地理坐标。快递员可以通过手动输入或扫描的方式向设备输入各个用户的收货信息。The device converts all the receiving addresses included in the order information into geographical coordinates, and groups them according to the geographical coordinates of all the receiving addresses, and obtains N sets of receiving addresses, wherein each set of receiving addresses corresponds to one destination node. For example, the shipping address near the "** Building" can be divided into a group, and the destination node corresponding to the receiving address of the group is "** "Building", the geographic coordinates of the destination node corresponding to the receiving address of the group is the geographic coordinates of the "** building". In this way, the device obtains the geographic coordinates corresponding to the N destination nodes. The courier can manually input or scan. Enter the receipt information for each user to the device.
404、所述设备的定位模块将获得的所有地理坐标发送给核心业务模块。404. The positioning module of the device sends all obtained geographic coordinates to the core service module.
405、所述设备的核心业务模块将相关信息存储在数据库中。405. The core service module of the device stores related information in a database.
具体实现中,核心业务模块将客户订单信息以及所有客户的收货地址对应的地理坐标存入数据库。当然要保证每个客户的收货地址、收货地址的地理坐标、联系方式、收货人姓名等这些信息之间的对应关系。In a specific implementation, the core business module stores the customer order information and the geographic coordinates corresponding to the receipt addresses of all customers into the database. Of course, it is necessary to ensure the correspondence between the receipt address of each customer, the geographical coordinates of the delivery address, the contact information, and the name of the consignee.
406、所述设备的定位模块获取初始出发节点的地理坐标。406. The positioning module of the device acquires geographic coordinates of the initial departure node.
407、所述设备的核心业务模块生成规划路线。407. The core service module of the device generates a planned route.
具体实现中,所述核心业务模块确定N个目的节点,根据所述初始出发节点的地理坐标、所述N个目的节点的地理坐标生成规划路线。具体包括:In a specific implementation, the core service module determines N destination nodes, and generates a planned route according to geographic coordinates of the initial departure node and geographic coordinates of the N destination nodes. Specifically include:
预设两个集合,其中,第一集合={所述初始出发节点},第二集合={所述N个目的节点}。Two sets are preset, wherein the first set = {the initial departure node}, the second set = {the N destination nodes}.
a.选中所述第二集合中、与当前出发节点距离最短的目的节点K,将所述目的节点K从所述第二集合中删除,加入所述第一集合,生成起点为所述当前出发节点终点为所述目的节点K的子路径;并将所述当前出发节点更新为所述目的节点K;所述当前出发节点为初始出发节点或更新后的当前出发节点;a. selecting the destination node K in the second set that has the shortest distance from the current departure node, deleting the destination node K from the second set, adding the first set, and generating a starting point for the current departure. The node end point is a sub-path of the destination node K; and the current departure node is updated to the destination node K; the current departure node is an initial departure node or an updated current departure node;
b.重复执行上述步骤a,直至将所述第二集合中的节点全部加入到所述第一集合中。b. Repeat step a above until all nodes in the second set are added to the first set.
c.根据每次执行上述步骤a生成的子路径生成所述规划路线,所述规划路线的起点为所述初始出发节点,所述规划路线的第X个节点为第X次执行上述步骤选中的目的节点K。c. generating the planned route according to the sub-path generated by performing the above step a, the starting point of the planned route is the initial starting node, and the Xth node of the planned route is selected by performing the above steps for the Xth time. Destination node K.
本发明提供的方法,能够为快递员生成派送路线,从而为用户 节省了时间。The method provided by the invention can generate a delivery route for the courier, thereby serving the user Save time.
408、所述设备的定位模块获取当前位置的地理坐标。408. The positioning module of the device acquires geographic coordinates of the current location.
其中,所述当前位置是快递员从所述初始出发节点出发,按照所述规划路线派送货物途中的当前所在的位置。另外,定位模块还需要将当前位置的地理坐标发送给核心业务模块。The current location is a current location of the courier on the way from the initial departure node and delivering the delivery item according to the planned route. In addition, the positioning module also needs to send the geographic coordinates of the current location to the core service module.
409、所述设备的核心业务模块确定下一目的节点。409. The core service module of the device determines a next destination node.
具体地,核心业务模块将当前位置的地理坐标与数据库中各目的节点的地理坐标进行比较,将最近的目的节点确定为下一目的节点。Specifically, the core service module compares the geographic coordinates of the current location with the geographic coordinates of each destination node in the database, and determines the nearest destination node as the next destination node.
410、所述设备的核心业务模块获取下一目的节点的节点信息。410. The core service module of the device acquires node information of a next destination node.
具体地,核心在数据库中获取所述下一节点下的所有客户的订单信息。Specifically, the core acquires order information of all customers under the next node in the database.
411、通过短信模块发送短信通知客户。411. Send a short message to notify the customer through the short message module.
这里,通知的客户是收货方式为:投送快递箱。Here, the notified customer is the delivery method: delivery courier box.
412、所述设备的核心业务模块判断是否满足通知条件。412. The core service module of the device determines whether the notification condition is met.
其中,所述通知条件可以是:到达所述下一目的节点所需的时间T1是否小于通知客户的时间T2。The notification condition may be: whether the time T1 required to reach the next destination node is less than the time T2 of notifying the client.
所述T1=Y/v,所述T2=U*t。所述U为所述下一目的节点中的客户数量,所述v为快递的行进速度(如:快递员的平均车速),所述t为通知一个客户所需的时间。The T1=Y/v, and the T2=U*t. The U is the number of customers in the next destination node, the v is the travel speed of the express delivery (eg, the average speed of the courier), and the t is the time required to notify one customer.
若T1小于T2即满足上述通知条件,则进行步骤413。If T1 is less than T2, that is, the above notification condition is satisfied, then step 413 is performed.
若T1大于等于T2即不满足上述通知条件,则进行步骤408、步骤412。If T1 is greater than or equal to T2, that is, the above notification condition is not satisfied, then step 408 and step 412 are performed.
当然,T1大于等于T2即不满足上述通知条件,也可以是间隔T1-T2后进行步骤413。Of course, if T1 is greater than or equal to T2, the above notification condition is not satisfied, and step 413 may be performed after the interval T1-T2.
413、核心业务模块通过电话模块通知客户。413. The core service module notifies the customer through the telephone module.
这样,在步骤410获取到了所述下一目的节点下的所有客户的订单信息之后,设备逐一通知该目的节点下的每一个客户。Thus, after obtaining the order information of all the customers under the next destination node in step 410, the device notifies each customer under the destination node one by one.
根据步骤408~413,制定通知客户的策略,避免客户花费过多 时间等待快递员,快递员花费过多时间等待客户,节省了时间。According to steps 408-413, a policy for notifying the customer is formulated to avoid excessive customer spending. Time waits for the courier, the courier spends too much time waiting for the customer, saving time.
实施例5:Example 5:
本发明实施例提供一种设备50,如图6所示,该设备包括:获取单元501、生成单元502以及策略制定单元503。The embodiment of the present invention provides an apparatus 50. As shown in FIG. 6, the apparatus includes: an obtaining unit 501, a generating unit 502, and a policy making unit 503.
获取单元501,用于获取初始出发节点的地理坐标。所述获取单元501集成了本发明实施例4提供的设备的定位模块的功能。The obtaining unit 501 is configured to acquire geographic coordinates of the initial departure node. The obtaining unit 501 integrates the functions of the positioning module of the device provided by Embodiment 4 of the present invention.
其中,所述初始出发节点可以是用户最初的出发点,也可以是用户中途想要重新规划路线时的出发点。示例的,若快递员从物流公司出发,需要派送货物的目的节点包括:A、B、C、D、E,此时初始出发节点就是该物流公司的地址,设备就会获取该物流公司的地理坐标。若快递员按照一定路径依次完成A、B两处的货物派送时,想要重新规划路径,此时B就是初始出发节点,设备就会获取B的地理坐标。所述地理坐标可以是经纬度,也可以是通过GPRS(General Packet Radio Service,通用分组无线服务技术)定位出的坐标,当然也可以是通过其他定位确定出来的坐标,在此不作限定。The initial departure node may be the initial starting point of the user, or may be the starting point when the user wants to re-plan the route halfway. For example, if the courier departs from the logistics company, the destination node that needs to send the delivery goods includes: A, B, C, D, E. At this time, the initial departure node is the address of the logistics company, and the device acquires the geography of the logistics company. coordinate. If the courier completes the delivery of the goods at both A and B in a certain path, and wants to re-plan the route, then B is the initial departure node, and the device will obtain the geographic coordinates of B. The geographic coordinates may be latitude and longitude, or may be a coordinate that is located by a GPRS (General Packet Radio Service), and may be a coordinate determined by other positioning, which is not limited herein.
具体实现中,可以是快递员通过对所述设备进行预设操作进而触发所述获取单元501获取当前地点(也就是初始出发节点)的地理坐标。示例的,快递员点击设备上的“路线规划”按钮,触发设备获取当前地点的地理坐标,进而通过手动输入或者扫描的方式向设备输入订单信息。In a specific implementation, the courier may trigger the acquiring unit 501 to obtain the geographic coordinates of the current location (that is, the initial departure node) by performing a preset operation on the device. For example, the courier clicks the "route planning" button on the device, triggers the device to obtain the geographic coordinates of the current location, and then inputs the order information to the device by manual input or scanning.
当然,也可以是由快递员手动输入当前地点的名称,由设备的获取单元501将当前地点的名称转化成对应的地理坐标。Of course, the name of the current location may be manually input by the courier, and the acquiring unit 501 of the device converts the name of the current location into a corresponding geographic coordinate.
所述获取单元501还用于,获取N个目的节点的地理坐标。The obtaining unit 501 is further configured to acquire geographic coordinates of the N destination nodes.
其中,设备将订单信息包括的所有收货地址转化成地理坐标,在根据所有收货地址的地理坐标进行分组,获得N组收货地址,其中每组收货地址对应一个目的节点。示例的,在“**大厦”附近的收货地址都可以分在一个组,该组收货地址对应的目的节点就为“** 大厦”,该组收货地址对应的目的节点的地理坐标就是“**大厦”的地理坐标。这样,设备就获取到了N个目的节点对应的地理坐标。快递员可以通过手动输入或扫描的方式向设备输入各个用户的收货信息。The device converts all the receiving addresses included in the order information into geographical coordinates, and groups them according to the geographical coordinates of all the receiving addresses, and obtains N sets of receiving addresses, wherein each set of receiving addresses corresponds to one destination node. For example, the shipping address near the "** Building" can be divided into a group, and the destination node corresponding to the receiving address of the group is "** "Building", the geographic coordinates of the destination node corresponding to the receiving address of the group is the geographic coordinates of the "** building". In this way, the device obtains the geographic coordinates corresponding to the N destination nodes. The courier can manually input or scan. Enter the receipt information for each user to the device.
所述订单信息还包括每个目的节点下的用户的电话号码。需要说明的是,一个节点下的用户可以认为是该节点涉及的预设范围内的用户,即地址在该节点涉及的预设范围内的用户,均为该节点下的用户。其中,所述预设范围可以是以该节点为圆心,以预设长度为半径的圆周内。当然,也可以是其他形式的区域范围,在此不作限定。The order information also includes the telephone number of the user under each destination node. It should be noted that a user under one node can be considered as a user within a preset range involved in the node, that is, a user whose address is within a preset range involved in the node, and is a user under the node. The preset range may be a circle centered on the node and a circle having a preset length as a radius. Of course, other types of regions may also be used, which are not limited herein.
生成单元502,用于根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线。所述生成单元502集成了本发明实施例4提供的设备的核心业务模块的功能。本发明提供的设备50能够为快递员生成派送路线,从而为用户节省了时间。The generating unit 502 is configured to generate a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes. The generating unit 502 integrates the functions of the core service module of the device provided by Embodiment 4 of the present invention. The apparatus 50 provided by the present invention is capable of generating a delivery route for a courier, thereby saving time for the user.
具体实现中,设置第一集合包括所述初始出发节点,第二集合包括所述N个目的节点,所述生成单元502具体用于:将所述初始出发节点作为当前出发节点;选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。In a specific implementation, the first set includes the initial starting node, the second set includes the N destination nodes, and the generating unit 502 is specifically configured to: use the initial starting node as a current starting node; The destination node K having the shortest distance from the current departure node in the two sets generates a sub-path whose starting point is the current departure node and whose destination is the destination node K.
所述生成单元502还用于,生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。The generating unit 502 is further configured to: after generating a sub-path whose starting point is the current starting node and the end point is the destination node K, update the current starting node to the destination node K, and obtain N sub-paths, according to The N subpaths generate the planned path.
策略制定单元503,用于根据当前位置以及所述规划路线中的目的节点制定通知客户的策略。The policy making unit 503 is configured to formulate a policy for notifying the client according to the current location and the destination node in the planned route.
如图7所示,所述设备50还包括接收单元504、通知单元505。As shown in FIG. 7, the device 50 further includes a receiving unit 504 and a notification unit 505.
所述接收单元503用于,在获取N个目的节点的地理坐标之前,接收用户输入的订单信息,所述订单信息包括所有客户的收货地址。所述接收单元504集成了本发明实施例4提供的设备的输入模块的 功能。The receiving unit 503 is configured to receive order information input by a user before acquiring geographic coordinates of the N destination nodes, where the order information includes a receipt address of all customers. The receiving unit 504 integrates the input module of the device provided by Embodiment 4 of the present invention. Features.
所述获取单元501用于,根据至少一个所述客户的收货地址,确定所述N个目的节点。The obtaining unit 501 is configured to determine the N destination nodes according to the at least one receiving address of the client.
具体实现中,可以是所述获取单元501将所述所有客户的收货地址分成N组,确定N个目的节点,每组收货地址对应一个目的节点。所述分组单元504在此相当于本发明实施例4提供的设备的核心业务模块:将客户收货地址进行分组归类。In a specific implementation, the obtaining unit 501 divides the receiving addresses of all the customers into N groups, and determines N destination nodes, and each group receiving address corresponds to one destination node. The grouping unit 504 is here equivalent to the core service module of the device provided by the embodiment 4 of the present invention: grouping the customer receiving addresses into groups.
所述策略制定单元503用于,根据当前位置与下一目的节点之间的距离制定通知客户的策略,所述下一目的节点是所述规划路线包含的N个目的节点中、所述用户在当前时刻前往的目的节点。所述策略制定单元503在此相当于本发明实施例4提供的设备的核心业务模块:提供制定策略的功能。The policy making unit 503 is configured to: formulate a policy for notifying a client according to a distance between a current location and a next destination node, where the next destination node is the N destination nodes included in the planned route, and the user is in the The destination node that is currently traveling. The policy formulation unit 503 is here equivalent to the core service module of the device provided by Embodiment 4 of the present invention: providing a function for formulating a policy.
所述策略制定单元503具体用于:The policy making unit 503 is specifically configured to:
S1.所述设备确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U。S1. The device determines a geographic coordinate of the current location, a geographic coordinate of the next destination node, and acquires a number U of clients in the next destination node.
其中,所述当前位置就是快递员当前所处位置,可以是规划路线中的一个目的节点,也可以是快递员派送途中的任一位置,在此不作限定。The current location is the current location of the courier, and may be a destination node in the planned route, or may be any location on the way of the courier delivery, which is not limited herein.
需要说明的是,在快递员输入的订单信息就包括所有客户的收货信息,当设备将所有客户的收货地址分成N组,确定了N个目的节点之后,还会将各个客户的其他收货信息分类到各个目的节点对应的数据库中。示例的,若根据客户M的收货地址“**街**号”将客户M分类到目的节点“**大厦”,则还需要将客户M的联系方式、姓名以及收货方式等其他收货信息存储到目的节点“**大厦”对应的数据库中。It should be noted that the order information input by the courier includes all the customer's receipt information. When the device divides the customer's delivery address into N groups, after determining the N destination nodes, the other customers' receipts will be The goods information is classified into a database corresponding to each destination node. For example, if the customer M is classified into the destination node "** building" according to the customer's delivery address "**街**", the customer M's contact information, name, and receipt method are also required. The goods information is stored in the database corresponding to the destination node "** Building".
S2.所述设备根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t 为通知一个客户所需的时间,所述v为所述用户的行进速度。S2. The device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates the arrival to the next destination node. The required time T1, T1=Y/v; calculating the time T2 required to notify the client in the next destination node, T2=U*t, where t To inform a customer of the time required, the v is the speed of travel of the user.
需要说明的是,所述用户的行进速度v,以及通知一个客户需要的时间t均为预先设定的经验值,其中,所述用户的行进速度v可以是快递员平常派送货物行驶的平均速度,所述通知一个客户需要的时间t可以是快递员平常打电话通知一个客户取货所需的时间,如:30秒。It should be noted that the travel speed v of the user and the time t required to notify a customer are all preset experience values, wherein the travel speed v of the user may be the average speed of the delivery of the delivery person. The time t required to notify a customer may be the time required for the courier to usually call a customer to pick up the goods, such as: 30 seconds.
若T1大于等于T2,所述策略制定单元503则再次执行所述步骤S1-S2。If T1 is greater than or equal to T2, the policy formulation unit 503 performs the steps S1-S2 again.
若T1小于T2,所述通知单元505则立即依次通知所述下一目的节点中的客户。If T1 is less than T2, the notification unit 505 immediately notifies the clients in the next destination node in sequence.
所述策略制定单元503具体用于:The policy making unit 503 is specifically configured to:
S1.所述设备确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;S1. The device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node; and obtains the number of clients U in the next destination node;
S2.所述设备根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;S2. The device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates the arrival to the next destination node. The required time T1, T1=Y/v; calculating the time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, Said v is the travel speed of the user;
若T1大于等于T2,所述策略制定单元503则间隔T1-T2后开始依次通知所述下一节点中的客户;If T1 is greater than or equal to T2, the policy making unit 503 starts to notify the clients in the next node sequentially after the interval T1-T2;
若T1小于T2,所述通知单元505则立即依次通知所述下一目的节点中的客户。If T1 is less than T2, the notification unit 505 immediately notifies the clients in the next destination node in sequence.
本发明提供的设备50能够制定通知客户的策略,避免客户花费过多时间等待快递员,快递员花费过多时间等待客户,节省了时间。The device 50 provided by the present invention can formulate a strategy for notifying the customer, avoiding the customer spending too much time waiting for the courier, and the courier spending too much time waiting for the customer, saving time.
所述获取单元501还用于,获取N个目的节点的地理坐标之前,确定所述N个目的节点中每一个目的节点对应的客户数量。The obtaining unit 501 is further configured to determine, before acquiring geographic coordinates of the N destination nodes, a number of clients corresponding to each of the N destination nodes.
所述生成单元502还用于,按照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所述N个目的节点的顺序生成所述规划路径。生成规划路径时优先考虑客户数量较多的目的节点,使 得较多数客户能够优先收取到货物,有利于提高服务质量。The generating unit 502 is further configured to determine an order of the N destination nodes according to a descending order of the number of clients, and generate the planning path according to an order of the N destination nodes. Priority is given to the destination node with a large number of customers when generating the planning path. More customers can receive the goods preferentially, which is conducive to improving the quality of service.
所述获取单元501还用于,确定客户的货物数量;The obtaining unit 501 is further configured to determine the quantity of the customer's goods;
所述策略制定单元503还用于,按所述客户的货物数量的降序顺序确定客户顺序。The policy making unit 503 is further configured to determine the order of the customers in descending order of the quantity of the goods of the customer.
所述通知单元505还用于,根据所述客户顺序通知客户。优先通知货物较多的客户,有利于提高服务质量。The notification unit 505 is further configured to notify the client according to the customer sequence. Priority is given to customers who have more goods, which will help improve service quality.
实施例6:Example 6
本发明实施例还提供一种设备60,如图8所示,所述设备60包括:处理器601、存储器602、输入模块603、输出模块604、电源605、通知模块606以及定位器607。The embodiment of the present invention further provides a device 60. As shown in FIG. 8, the device 60 includes a processor 601, a memory 602, an input module 603, an output module 604, a power source 605, a notification module 606, and a locator 607.
处理器601为设备60的控制中心,利用各种接口和线路连接整个设备60的各个部分,通过运行或执行存储在存储单元内的软件程序和/或模块,以及调用存储在存储器602内的数据,以执行设备60的各种功能和/或处理数据。所述处理器单元可以由集成电路(Integrated Circuit,简称IC)组成,例如可以由单颗封装的IC所组成,也可以由连接多颗相同功能或不同功能的封装IC而组成。举例来说,处理器单元可以仅包括中央处理器(Central Processing Unit,简称CPU),也可以是GPU、数字信号处理器(Digital Signal Processor,简称DSP)、及通信单元中的控制芯片(例如基带芯片)的组合。在本发明实施方式中,CPU可以是单运算核心,也可以包括多运算核心。所述设备60可以是电子设备。Processor 601 is the control center of device 60, which connects various portions of the entire device 60 using various interfaces and lines, by running or executing software programs and/or modules stored in the storage unit, and recalling data stored in memory 602. To perform various functions of the device 60 and/or process data. The processor unit may be composed of an integrated circuit (IC), for example, may be composed of a single packaged IC, or may be composed of a plurality of packaged ICs that have the same function or different functions. For example, the processor unit may include only a central processing unit (CPU), or may be a GPU, a digital signal processor (DSP), and a control chip (for example, a baseband) in the communication unit. A combination of chips). In the embodiment of the present invention, the CPU may be a single operation core, and may also include multiple operation cores. The device 60 can be an electronic device.
存储器602可用于存储软件程序以及模块,处理器601通过运行存储在存储单元的软件程序以及模块,从而执行设备60的各种功能应用以及实现数据处理。存储器602主要包括程序存储区和数据存储区,其中,程序存储区可存储操作系统、至少一个功能所需的应用程序,比如声音播放程序、图像播放程序等等;数据存储区可存储根据设备60的使用所创建的数据(比如音频数据、电话本等)等。在本发明具体实施方式中,存储单元可以包括易失性存储器,例如非挥发性动态随机存取内存(Nonvolatile Random Access  Memory,简称NVRAM)、相变化随机存取内存(Phase Change RAM,简称PRAM)、磁阻式随机存取内存(Magetoresistive RAM,简称MRAM)等,还可以包括非易失性存储器,例如至少一个磁盘存储器件、电子可擦除可编程只读存储器(Electrically Erasable Programmable Read-Only Memory,简称EEPROM)、闪存器件,例如反或闪存(NOR flash memory)或是反及闪存(NAND flash memory)。非易失存储器储存处理单元所执行的操作系统及应用程序。所述处理单元从所述非易失存储器加载运行程序与数据到内存并将数字内容储存于大量储存装置中。所述操作系统包括用于控制和管理常规系统任务,例如内存管理、存储设备控制、电源管理等,以及有助于各种软硬件之间通信的各种组件和/或驱动器。在本发明实施方式中,所述操作系统可以是Google公司的Android系统、Apple公司开发的iOS系统或Microsoft公司开发的WindowsPhone操作系统等,或者是Vxworks这类的嵌入式操作系统。The memory 602 can be used to store software programs and modules, and the processor 601 executes various functional applications of the device 60 and implements data processing by running software programs and modules stored in the storage units. The memory 602 mainly includes a program storage area and a data storage area, wherein the program storage area can store an operating system, an application required for at least one function, such as a sound playing program, an image playing program, and the like; and the data storage area can be stored according to the device 60. Use the created data (such as audio data, phone book, etc.). In a specific embodiment of the present invention, the storage unit may include a volatile memory, such as non-volatile dynamic random access memory (Nonvolatile Random Access) Memory, referred to as NVRAM, Phase Change RAM (PRAM), Magnetoresistive Random Access Memory (MRAM), etc., may also include non-volatile memory, such as at least one disk. A storage device, an electrically erasable programmable read-only memory (EEPROM), a flash memory device such as a NOR flash memory or a NAND flash memory. The non-volatile memory stores operating systems and applications executed by the processing unit. The processing unit loads the running program and data from the non-volatile memory into the memory and stores the digital content in a plurality of storage devices. The operating system includes various components and/or drivers for controlling and managing conventional system tasks such as memory management, storage device control, power management, and the like, as well as facilitating communication between various hardware and software. In the embodiment of the present invention, the operating system may be an Android system of Google Inc., an iOS system developed by Apple Inc., or a Windows Phone operating system developed by Microsoft Corporation, or an embedded operating system such as Vxworks.
在本发明具体实施方式中,存储器主要用于存储解析后的音频码流以及波形图/频谱与时间的对应关系表;歌词文件以及歌词文本与时间的对应关系表以及截取的新音频文件等。In a specific embodiment of the present invention, the memory is mainly used for storing the parsed audio code stream and the waveform/spectrum/time correspondence table; the lyric file and the lyrics text and time correspondence table, and the intercepted new audio file.
输入模块603用于实现用户与设备60的交互和/或信息输入到设备60中。例如,输入模块603可以接收用户输入的数字、字符以及手势信息等,以产生与用户设置或功能控制有关的信号输入。在本发明具体实施方式中,输入单元可以是触控面板,也可以是其他人机交互界面。触控面板,也称为触摸屏或触控屏,可收集用户在其上触摸或接近的操作动作。比如用户使用手指、触笔等任何适合的物体或附件在触控面板上或接近触控面板的位置的操作动作,并根据预先设定的程式驱动相应的连接装置。可选的,触控面板可包括触摸检测装置和触摸控制器两个部分。其中,触摸检测装置检测用户的触摸操作,并将检测到的触摸操作转换为电信号,以及将所述电信号传送给触摸控制器;触摸控制器从触摸检测装置上接收所述电信号,并将它转换成触点坐标,再送给处理模块。所述触摸控 制器还可以接收处理单元发来的命令并执行。此外,可以采用电阻式、电容式、红外线(Infrared)以及表面声波等多种类型实现触控面板。The input module 603 is used to implement user interaction with the device 60 and/or information input into the device 60. For example, the input module 603 can receive numbers, characters, gesture information, and the like input by the user to generate signal inputs related to user settings or function controls. In an embodiment of the invention, the input unit may be a touch panel or other human-computer interaction interface. A touch panel, also known as a touch screen or touch screen, collects operational actions that the user touches or approaches on. For example, the user uses an action of any suitable object or accessory such as a finger or a stylus on or near the touch panel, and drives the corresponding connecting device according to a preset program. Optionally, the touch panel may include two parts: a touch detection device and a touch controller. Wherein the touch detection device detects a touch operation of the user, converts the detected touch operation into an electrical signal, and transmits the electrical signal to the touch controller; the touch controller receives the electrical signal from the touch detection device, and Convert it to contact coordinates and send it to the processing module. Touch control The controller can also receive commands from the processing unit and execute them. In addition, touch panels can be implemented in various types such as resistive, capacitive, infrared, and surface acoustic waves.
输出模块604包括但不限于图形输出单元和声音输出单元。图形输出单元用于输出文字、图片、UI界面等。所述图形输出单元可包括显示面板,例如采用LCD(Liquid Crystal Display,液晶显示器)、OLED(Organic Light-Emitting Diode,有机发光二极管)、场发射显示器(field emission display,简称FED)等形式来配置的显示面板。或者所述影像输出单元可以包括反射式显示器,例如电泳式(electrophoretic)显示器,或利用光干涉调变技术(Interferometric Modulation of Light)的显示器。在本发明的具体实施方式中,上述输入单元所采用的触控面板亦可同时作为输出单元的显示面板。例如,当触控面板检测到在其上的触摸或接近的手势操作后,传送给处理单元以确定触摸事件的类型,随后处理单元根据触摸事件的类型在显示面板上提供相应的视觉输出。虽然在上图中,输入单元与输出单元是作为两个独立的部件来实现设备60的输入和输出功能,但是在某些实施例中,可以将触控面板与显示面板集成一体而实现设备60的输入和输出功能。例如,所述影像输出单元可以显示各种图形化用户接口(Graphical User Interface,简称GUI)以作为虚拟控制组件,包括但不限于窗口、卷动轴、图标及剪贴簿,以供用户通过触控方式进行操作。Output module 604 includes, but is not limited to, a graphics output unit and a sound output unit. The graphic output unit is used to output text, images, UI interfaces, and the like. The graphic output unit may include a display panel, for example, configured by using an LCD (Liquid Crystal Display), an OLED (Organic Light-Emitting Diode), a field emission display (FED), or the like. Display panel. Alternatively, the image output unit may comprise a reflective display, such as an electrophoretic display, or a display utilizing an Interferometric Modulation of Light. In a specific embodiment of the present invention, the touch panel used by the input unit can also serve as a display panel of the output unit. For example, when the touch panel detects a touch or proximity gesture operation thereon, it is transmitted to the processing unit to determine the type of the touch event, and then the processing unit provides a corresponding visual output on the display panel according to the type of the touch event. Although in the above figures, the input unit and the output unit are implemented as two separate components to implement the input and output functions of the device 60, in some embodiments, the touch panel can be integrated with the display panel to implement the device 60. Input and output functions. For example, the image output unit may display various graphical user interfaces (GUIs) as virtual control components, including but not limited to windows, scroll axes, icons, and scrapbooks, for the user to touch. The way to operate.
在本发明具体实施方式中,输出模块604用来显示音频截取的波形图/频谱图、时间轴以及被左右拖拽框选的高亮歌词等信息。音频输出单元包括数字模拟转换器,用来将处理单元所输出的音频信号从数字格式转换为模拟格式并绘制成波形图/频谱波形图。In the embodiment of the present invention, the output module 604 is configured to display waveforms/spectral maps of the audio interception, time axis, and highlight lyrics selected by the left and right drag frames. The audio output unit includes a digital-to-analog converter for converting the audio signal output by the processing unit from a digital format to an analog format and rendering the waveform/spectral waveform.
电源605用于给设备60的不同部件进行供电以维持其运行。作为一般性理解,所述电源可以是内置的电池,例如常见的锂离子电池、镍氢电池等,也包括直接向设备60供电的外接电源,例如AC适配器等。在本发明的一些实施方式中,所述电源还可以作更为广 泛的定义,例如还可以包括电源管理系统、充电系统、电源故障检测电路、电源转换器或逆变器、电源状态指示器(如发光二极管),以及与设备60的电能生成、管理及分布相关联的其他任何组件。Power source 605 is used to power different components of device 60 to maintain its operation. As a general understanding, the power source can be a built-in battery, such as a conventional lithium ion battery, a nickel metal hydride battery, etc., and also includes an external power source that directly supplies power to the device 60, such as an AC adapter. In some embodiments of the invention, the power source can also be made wider A general definition, for example, may also include a power management system, a charging system, a power failure detection circuit, a power converter or inverter, a power status indicator (such as a light emitting diode), and associated with power generation, management, and distribution of device 60. Any other components of the union.
通知模块606可以是短信模块或电话(phone)模块,用于实现短信发送以及电话拨打等功能。定位器607可以是集成GPRS功能的模块,用于实现定位功能、将物理地址转化为地理坐标。The notification module 606 can be a short message module or a phone module for implementing functions such as sending a short message and dialing a phone. The locator 607 can be a module that integrates GPRS functions for implementing a positioning function and converting a physical address into a geographic coordinate.
定位器607,用于获取初始出发节点的地理坐标;获取N个目的节点的地理坐标。The locator 607 is configured to acquire geographic coordinates of the initial departure node; acquire geographic coordinates of the N destination nodes.
处理器601,根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线;根据当前位置以及所述规划路线中的目的节点制定通知客户的策略。所述N为大于等于2的整数。The processor 601 generates a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes; and formulates a policy for notifying the client according to the current location and the destination node in the planned route. The N is an integer greater than or equal to 2.
所述处理器601具体用于:将所述初始出发节点作为当前出发节点;选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。其中,第一集合包括所述初始出发节点,第二集合包括所述N个目的节点。The processor 601 is specifically configured to: use the initial starting node as a current starting node; select a destination node K in the second set that has the shortest distance from the current starting node, and generate a starting point of the current starting node and an ending point. The sub-path of the destination node K. The first set includes the initial departure node, and the second set includes the N destination nodes.
所述处理器601还用于,生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。The processor 601 is further configured to: after generating a sub-path whose starting point is the current starting node and the end point is the destination node K, update the current starting node to the destination node K, and obtain N sub-paths, according to The N subpaths generate the planned path.
具体实现中,所述处理器601生成所述规划路线可以包括以下步骤:In a specific implementation, the generating, by the processor 601, the planned route may include the following steps:
a.将所述初始出发节点作为当前出发节点。a. The initial departure node is taken as the current departure node.
b.选中所述第二集合中、与当前出发节点距离最短的目的节点K,将所述目的节点K从所述第二集合中删除,加入所述第一集合,生成起点为所述当前出发节点终点为所述目的节点K的子路径;将所述当前出发节点更新为所述目的节点K。b. selecting the destination node K in the second set that has the shortest distance from the current departure node, deleting the destination node K from the second set, adding the first set, and generating a starting point for the current departure The node end point is a sub-path of the destination node K; the current departure node is updated to the destination node K.
c.重复执行上述步骤b,直至将所述第二集合中的节点全部加入 到所述第一集合中。c. Repeat step b above until all nodes in the second set are added Go to the first set.
d.根据每次执行上述步骤b生成的子路径生成所述规划路线,所述规划路线的起点为所述初始出发节点,所述规划路线的第X个节点为第X次执行上述步骤选中的目的节点K。d. generating the planned route according to the sub-path generated by performing the above step b, the starting point of the planned route is the initial starting node, and the Xth node of the planned route is selected by performing the above steps for the Xth time. Destination node K.
其中,所述初始出发节点可以是用户最初的出发点,也可以是用户中途想要重新规划路线时的出发点。示例的,若快递员从物流公司出发,需要派送货物的目的节点包括:A、B、C、D、E,此时初始出发节点就是该物流公司的地址,设备就会获取该物流公司的地理坐标。若快递员按照一定路径依次完成A、B两处的货物派送时,想要重新规划路径,此时B就是初始出发节点,设备就会获取B的地理坐标。所述地理坐标可以是经纬度,也可以是通过GPRS(General Packet Radio Service,通用分组无线服务技术)定位出的坐标,当然也可以是通过其他定位确定出来的坐标,在此不作限定。The initial departure node may be the initial starting point of the user, or may be the starting point when the user wants to re-plan the route halfway. For example, if the courier departs from the logistics company, the destination node that needs to send the delivery goods includes: A, B, C, D, E. At this time, the initial departure node is the address of the logistics company, and the device acquires the geography of the logistics company. coordinate. If the courier completes the delivery of the goods at both A and B in a certain path, and wants to re-plan the route, then B is the initial departure node, and the device will obtain the geographic coordinates of B. The geographic coordinates may be latitude and longitude, or may be a coordinate that is located by a GPRS (General Packet Radio Service), and may be a coordinate determined by other positioning, which is not limited herein.
其中,设备将订单信息包括的所有收货地址转化成地理坐标,在根据所有收货地址的地理坐标进行分组,获得N组收货地址,其中每组收货地址对应一个目的节点。示例的,在“**大厦”附近的收货地址都可以分在一个组,该组收货地址对应的目的节点就为“**大厦”,该组收货地址对应的目的节点的地理坐标就是“**大厦”的地理坐标。这样,设备就获取到了N个目的节点对应的地理坐标。快递员可以通过手动输入或扫描的方式向设备输入各个用户的收货信息。The device converts all the receiving addresses included in the order information into geographical coordinates, and groups them according to the geographical coordinates of all the receiving addresses, and obtains N sets of receiving addresses, wherein each set of receiving addresses corresponds to one destination node. For example, the receiving address near the "** building" can be divided into a group, the destination node corresponding to the receiving address of the group is "** building", the geographical coordinates of the destination node corresponding to the group receiving address It is the geographical coordinates of the “** Building”. In this way, the device obtains the geographic coordinates corresponding to the N destination nodes. The courier can input the receipt information of each user to the device by manual input or scanning.
所述订单信息还包括每个目的节点下的用户的电话号码。需要说明的是,一个节点下的用户可以认为是该节点涉及的预设范围内的用户,即地址在该节点涉及的预设范围内的用户,均为该节点下的用户。其中,所述预设范围可以是以该节点为圆心,以预设长度为半径的圆周内。当然,也可以是其他形式的区域范围,在此不作限定。The order information also includes the telephone number of the user under each destination node. It should be noted that a user under one node can be considered as a user within a preset range involved in the node, that is, a user whose address is within a preset range involved in the node, and is a user under the node. The preset range may be a circle centered on the node and a circle having a preset length as a radius. Of course, other types of regions may also be used, which are not limited herein.
示例的,如图2所示为一个路线示意图,其中,A为初始出发 节点,B、C、D、E、F为五个目的节点。结合图2,由初始出发节点A到目的节点B的距离为值为6,由初始出发节点A到目的节点C的距离值为3,认为初始出发节点A到其余目的节点D、E、F的距离值为∞,即从初始出发节点A无法直接到达其余目的节点D、E、F。结合表1本发明提供的业务处理方法可以包括以下几步:For example, as shown in Figure 2, a route diagram, where A is the initial departure Nodes, B, C, D, E, and F are five destination nodes. 2, the distance from the initial departure node A to the destination node B is 6, the distance from the initial departure node A to the destination node C is 3, and the initial departure node A is considered to be the remaining destination nodes D, E, and F. The distance value is ∞, that is, from the initial departure node A cannot directly reach the remaining destination nodes D, E, F. The service processing method provided by the present invention in combination with Table 1 may include the following steps:
一、第一集合S中选入A,此时S={A},以A为当前出发节点确定路线的下一节点,此时,第二集合U={B、C、D、E、F}且1. In the first set S, A is selected. At this time, S={A}, and A is the current node to determine the next node of the route. At this time, the second set U={B, C, D, E, F} And
C到A的距离值最小。The distance from C to A is the smallest.
二、第一集合S选入C,此时S={A、C},以C为当前出发节点确定路线的下一节点;此时第二集合U={B、D、E、F},由图2可知:2. The first set S is selected into C. At this time, S={A, C}, and C is the next node of the current starting node; at this time, the second set U={B, D, E, F}, As can be seen from Figure 2:
C→B=2,C→D=3,C→E=4,B到C的距离值最小。C→B=2, C→D=3, C→E=4, and the distance from B to C is the smallest.
三、第一集合S选入B,此时S={A、C、B},以B为当前出发节点确定路线的下一节点;此时第二集合U={E、F},由图2可知:D→E=2,D→F=3,E到D的距离值最小。3. The first set S is selected into B. At this time, S={A, C, B}, and B is the next node of the current departure node to determine the route; at this time, the second set U={E, F}, by the figure 2 It can be seen that D→E=2, D→F=3, and the distance value of E to D is the smallest.
四、第一集合S选入D,此时S={A、C、B、D},以D为当前出发节点确定路线的下一节点;U={E、F},由图2可知:D→E=2,D→F=3,E到D的距离值最小。4. The first set S is selected into D. At this time, S={A, C, B, D}, and D is the next node of the current departure node to determine the route; U={E, F}, as shown in Fig. 2: D→E=2, D→F=3, and the distance from E to D is the smallest.
五、选入第一集合SE,此时S={A、C、B、D、E},以E为当前出发节点确定路线的下一节点;U={F}。5. Select the first set SE, at this time S={A, C, B, D, E}, and determine the next node of the route with E as the current starting node; U={F}.
六、第一集合S选入F,此时S={A、C、B、D、E、F},规划出的路线为:A→C→B→D→E→F;U集合已空,结束流程。6. The first set S is selected into F. At this time, S={A, C, B, D, E, F}, the planned route is: A→C→B→D→E→F; the U set is empty. , end the process.
所述处理器601还用于,若第一路径的长度小于第一规划路径的长度,则将所述第一规划路径更新为所述第一路径。The processor 601 is further configured to: if the length of the first path is smaller than the length of the first planned path, update the first planned path to the first path.
其中,所述第一规划路径为从所述初始出发节点到第一节点的规划路径,所述第一路径为从所述初始出发节点到所述第一节点的路径中除所述第一规划路径外的路径,所述第一节点为所述规划路线中的任一目的节点。The first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
当然,在第一路径的长度小于第一规划路径的长度时,也可以 不更新规划路径,而是修改从初始出发节点到该点的距离值。这样,记录的从所述出发节点到各个节点的距离值就是最短路径的长度,以便下次规划路径时使用记录的数据生成最短路径。示例的,结合图2、表1,若第2次执行所述步骤a(即表1的步骤3)选中的目的节点是B,从初始节点A到目的节点B的最短路径可以是A→B=6,前2次执行步骤a生成的规划路线中从初始节点A到目的节点B的路径是A→C→B=6,则不修改从初始节点A到目的节点B的距离值。第3次执行所述步骤a(即表1的步骤4)选中的目的节点是D,从初始节点A到目的节点D的最短路径可以是A→C→D=3+3=6(A→B→D也是从初始节点A到目的节点D的路径,但A→B→D=11不是最短路径),前3次执行步骤a生成的规划路线中从初始节点A到目的节点B的路径是A→C→B→D=3+2+5=10,则修改从初始节点A到目的节点D的距离值为6(A→C→D)。第4次执行所述步骤a(即表1的步骤5)选中的目的节点是E,从初始节点A到目的节点E的最短路径可以是A→C→E=3+4=7,前4次执行步骤a生成的规划路线中从初始节点A到目的节点B的路径是A→C→B→D→E=3+2+5+2=12,则修改从初始节点A到目的节点E的距离值为7(A→C→E),以便下次规划路线时借用记录的距离值规划出最优路径。Of course, when the length of the first path is smaller than the length of the first planned path, Instead of updating the planning path, the distance value from the initial departure node to the point is modified. Thus, the recorded distance value from the departure node to each node is the length of the shortest path, so that the shortest path is generated using the recorded data the next time the path is planned. For example, in combination with FIG. 2 and Table 1, if the selected destination node a is performed in the second step (ie, step 3 of Table 1), the shortest path from the initial node A to the destination node B may be A→B. =6, the path from the initial node A to the destination node B in the planned route generated by the previous two execution steps a is A→C→B=6, and the distance value from the initial node A to the destination node B is not modified. The third step is to perform the step a (ie, step 4 of Table 1). The selected destination node is D, and the shortest path from the initial node A to the destination node D may be A→C→D=3+3=6 (A→ B→D is also the path from the initial node A to the destination node D, but A→B→D=11 is not the shortest path. The path from the initial node A to the destination node B in the planned route generated in the first three execution steps a is A→C→B→D=3+2+5=10, the distance value from the initial node A to the destination node D is modified to be 6 (A→C→D). The fourth step is to perform the step a (ie, step 5 of Table 1). The selected destination node is E, and the shortest path from the initial node A to the destination node E may be A→C→E=3+4=7, the first 4 The path from the initial node A to the destination node B in the planned route generated by the second execution step a is A→C→B→D→E=3+2+5+2=12, and then the modification from the initial node A to the destination node E The distance value is 7 (A→C→E), so that the optimal path can be planned by borrowing the recorded distance value when planning the route next time.
所述处理器601还用于,在获取N个目的节点的地理坐标之前,通过输入模块603接收接收用户输入的订单信息,所述订单信息包括所有客户的收货地址。The processor 601 is further configured to receive, by using the input module 603, the order information input by the user before acquiring the geographic coordinates of the N destination nodes, where the order information includes a receipt address of all customers.
所述处理器601还用于,将所述所有客户的收货地址分成N组,确定N个目的节点,每组收货地址对应一个目的节点。The processor 601 is further configured to divide the receiving addresses of all the customers into N groups, and determine N destination nodes, where each group receiving address corresponds to one destination node.
所述处理器601还用于,根据当前位置与下一目的节点之间的距离制定通知客户的策略,所述下一目的节点是所述规划路线包含的N个目的节点中、所述用户在当前时刻前往的目的节点。The processor 601 is further configured to: formulate a policy for notifying a client according to a distance between a current location and a next destination node, where the next destination node is the N destination nodes included in the planned route, and the user is in the The destination node that is currently traveling.
所述处理器601具体用于:The processor 601 is specifically configured to:
S1.所述设备确定所述当前位置的地理坐标、所述下一目的节点 的地理坐标;获取所述下一目的节点中的客户数量U;S1. The device determines geographic coordinates of the current location, the next destination node Geographical coordinates; obtaining the number of customers U in the next destination node;
S2.所述设备根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;S2. The device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates the arrival to the next destination node. The required time T1, T1=Y/v; calculating the time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, Said v is the travel speed of the user;
若T1大于等于T2,所述处理器601则再次执行所述步骤S1-S2;If T1 is greater than or equal to T2, the processor 601 performs the steps S1-S2 again;
若T1小于T2,所述通知模块606则立即依次通知所述下一目的节点中的客户。If T1 is less than T2, the notification module 606 immediately notifies the clients in the next destination node.
所述处理器601具体用于:The processor 601 is specifically configured to:
S1.所述设备确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;S1. The device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node; and obtains the number of clients U in the next destination node;
S2.所述设备根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;S2. The device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates the arrival to the next destination node. The required time T1, T1=Y/v; calculating the time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, Said v is the travel speed of the user;
若T1大于等于T2,所述通知模块606则间隔T1-T2后开始依次通知所述下一节点中的客户;若T1小于T2,所述通知模块606则立即依次通知所述下一目的节点中的客户。If T1 is greater than or equal to T2, the notification module 606 starts to notify the client in the next node sequentially after the interval T1-T2; if T1 is less than T2, the notification module 606 immediately notifies the next destination node in sequence. customer of.
本发明实施例提供的设备,能够为快递员生成派送路线,从而为用户节省了时间。另外,制定通知客户的策略,使得避免客户花费过多时间等待快递员,快递员花费过多时间等待客户,节省了时间。The device provided by the embodiment of the invention can generate a delivery route for the courier, thereby saving time for the user. In addition, the development of a strategy to notify customers, so that customers do not spend too much time waiting for couriers, couriers spend too much time waiting for customers, saving time.
以上所述,仅为本发明的具体实施方式,但本发明的保护范围并不局限于此,任何熟悉本技术领域的技术人员在本发明揭露的技术范围内,可轻易想到变化或替换,都应涵盖在本发明的保护范围之内。因此,本发明的保护范围应所述以权利要求的保护范围为准。 The above is only a specific embodiment of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily think of changes or substitutions within the technical scope of the present invention. It should be covered by the scope of the present invention. Therefore, the scope of the invention should be determined by the scope of the claims.

Claims (30)

  1. 一种业务处理方法,其特征在于,所述方法包括:A service processing method, the method comprising:
    设备获取初始出发节点的地理坐标;The device acquires the geographic coordinates of the initial departure node;
    所述设备获取N个目的节点的地理坐标;所述N为大于等于2的整数;The device acquires geographic coordinates of N destination nodes; the N is an integer greater than or equal to 2;
    所述设备根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线;The device generates a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes;
    所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略。The device formulates a policy for notifying the client according to the current location and the destination node in the planned route.
  2. 根据权利要求1所述的方法,其特征在于,第一集合包括所述初始出发节点,第二集合包括所述N个目的节点,所述根据所述初始出发节点的地理坐标、所述N个地理坐标生成规划路线具体包括:The method according to claim 1, wherein the first set comprises the initial departure node, the second set comprises the N destination nodes, and the N coordinates according to the geographic coordinates of the initial departure node The geographical coordinate generation planning route specifically includes:
    将所述初始出发节点作为当前出发节点;Using the initial departure node as a current departure node;
    选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。A destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
  3. 根据权利要求2所述的方法,其特征在于,所述生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,所述方法还包括:The method according to claim 2, wherein after the generating starting point is the current starting node and the ending point is a sub-path of the destination node K, the method further includes:
    将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。Updating the current departure node to the destination node K, obtaining N sub-paths, and generating the planning path according to the N sub-paths.
  4. 根据权利要求2或3所述的方法,其特征在于,若第一路径的长度小于第一规划路径的长度,则将所述第一规划路径更新为所述第一路径;The method according to claim 2 or 3, wherein if the length of the first path is smaller than the length of the first planned path, updating the first planned path to the first path;
    其中,所述第一规划路径为从所述初始出发节点到第一节点的规划路径,所述第一路径为从所述初始出发节点到所述第一节点的路径中除所述第一规划路径外的路径,所述第一节点为所述规划路线中的任一目的节点。The first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
  5. 根据权利要求1所述的方法,其特征在于,所述获取N个目的节点的地理坐标之前,所述方法还包括: The method according to claim 1, wherein before the acquiring the geographic coordinates of the N destination nodes, the method further comprises:
    所述设备接收用户输入的订单信息,所述订单信息包括客户的收货地址;Receiving, by the device, order information input by a user, where the order information includes a receiving address of the customer;
    所述设备根据至少一个所述客户的收货地址,确定所述N个目的节点。The device determines the N destination nodes based on at least one of the customer's shipping addresses.
  6. 根据权利要求1或5所述的方法,其特征在于,所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略包括:The method according to claim 1 or 5, wherein the device formulates a policy for notifying the client according to the current location and the destination node in the planned route, including:
    所述设备确定当前位置并根据所述当前位置确定下一目的节点;所述下一目的节点是所述规划路线包含的N个目的节点中、用户未到达且与所述用户当前位置距离最近的目的节点;The device determines a current location and determines a next destination node according to the current location; the next destination node is one of the N destination nodes included in the planned route, the user does not arrive, and is closest to the current location of the user. Destination node
    所述设备根据所述当前位置与所述下一目的节点之间的距离制定通知客户的策略。The device formulates a policy for notifying the client according to the distance between the current location and the next destination node.
  7. 根据权利要求1或6所述的方法,其特征在于,所述设备根据所述当前位置与所述下一目的节点之间的距离制定通知客户的策略具体包括:The method according to claim 1 or claim 6, wherein the determining, by the device, the policy for notifying the client according to the distance between the current location and the next destination node comprises:
    所述设备确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;The device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node, and obtains the number of clients U in the next destination node;
    所述设备根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为用户的行进速度;The device calculates a distance Y between the current node and the next destination node according to the geographic coordinates of the current location and the geographic coordinates of the next destination node; and calculates a required distance to reach the next destination node. Time T1, T1=Y/v; calculating the time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, the v The speed of travel for the user;
    若所述T1小于所述T2,所述设备则通知所述下一目的节点中的客户。If the T1 is less than the T2, the device notifies the client in the next destination node.
  8. 根据权利要求1或6所述的方法,其特征在于,所述根据当前位置与下一目的节点之间的距离制定通知客户的策略具体包括:The method according to claim 1 or claim 6, wherein the formulating the policy for notifying the client according to the distance between the current location and the next destination node comprises:
    所述设备确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;The device determines the geographic coordinates of the current location, the geographic coordinates of the next destination node, and obtains the number of clients U in the next destination node;
    所述设备根据所述当前位置的地理坐标、所述下一目的节点的地 理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;Determining, according to the geographic coordinates of the current location, the location of the next destination node Calculating a distance Y between the current node and the next destination node; calculating a time T1, T1=Y/v required to reach the next destination node; and calculating a notification to the next destination node The time T2, T2=U*t required by the customer, wherein t is the time required to notify a customer, and v is the traveling speed of the user;
    若所述T1大于等于所述T2,所述设备则间隔预设时长后通知所述下一节点中的客户;所述预设时长为T1-T2;If the T1 is greater than or equal to the T2, the device notifies the client in the next node after a preset duration; the preset duration is T1-T2;
    若所述T1小于所述T2,所述设备则通知所述下一目的节点中的客户。If the T1 is less than the T2, the device notifies the client in the next destination node.
  9. 根据权利要求1所述的方法,其特征在于,所述设备获取N个目的节点的地理坐标之前,所述方法还包括:The method according to claim 1, wherein before the acquiring the geographic coordinates of the N destination nodes, the method further comprises:
    确定所述N个目的节点中每一个目的节点对应的客户数量;Determining a number of customers corresponding to each of the N destination nodes;
    按照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所述N个目的节点的顺序生成所述规划路径。Determining the order of the N destination nodes in descending order of the number of clients, and generating the planning path according to the order of the N destination nodes.
  10. 根据权利要求1所述的方法,其特征在于,所述方法还包括确定客户的货物数量,The method of claim 1 wherein said method further comprises determining a quantity of goods of the customer,
    则,所述设备根据当前位置以及所述规划路线中的目的节点制定通知客户的策略包括:Then, the device formulates a policy for notifying the client according to the current location and the destination node in the planned route, including:
    按所述客户的货物数量的降序顺序确定客户顺序,根据所述客户顺序通知客户。The order of the customers is determined in descending order of the quantity of the goods of the customer, and the customer is notified according to the order of the customers.
  11. 一种设备,其特征在于,包括:An apparatus, comprising:
    获取单元,用于获取初始出发节点的地理坐标;An obtaining unit, configured to acquire geographic coordinates of an initial starting node;
    所述获取单元还用于,获取N个目的节点的地理坐标;所述N为大于等于2的整数;The acquiring unit is further configured to acquire geographic coordinates of the N destination nodes; the N is an integer greater than or equal to 2;
    生成单元,用于根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线;a generating unit, configured to generate a planned route according to geographic coordinates of the initial departure node and N geographic coordinates of the N destination nodes;
    策略制定单元,用于根据当前位置以及所述规划路线中的目的节点制定通知客户的策略。The policy making unit is configured to formulate a policy for notifying the client according to the current location and the destination node in the planned route.
  12. 根据权利要求11所述的设备,其特征在于,第一集合包括所述初始出发节点,第二集合包括所述N个目的节点, The device according to claim 11, wherein the first set comprises the initial departure node, and the second set comprises the N destination nodes,
    所述生成单元具体用于,将所述初始出发节点作为当前出发节点;The generating unit is specifically configured to: use the initial starting node as a current starting node;
    选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。A destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
  13. 根据权利要求12所述的设备,其特征在于,所述生成单元还用于,生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。The device according to claim 12, wherein the generating unit is further configured to: after generating a sub-path with the starting point being the current starting node and the ending point being the destination node K, updating the current starting node to The destination node K obtains N sub-paths, and generates the planned path according to the N sub-paths.
  14. 根据权利要求12或13所述的设备,其特征在于,若第一路径的长度小于第一规划路径的长度,则将所述第一规划路径更新为所述第一路径;The device according to claim 12 or 13, wherein if the length of the first path is smaller than the length of the first planned path, updating the first planned path to the first path;
    其中,所述第一规划路径为从所述初始出发节点到第一节点的规划路径,所述第一路径为从所述初始出发节点到所述第一节点的路径中除所述第一规划路径外的路径,所述第一节点为所述规划路线中的任一目的节点。The first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
  15. 根据权利要求11所述的设备,其特征在于,还包括接收单元,The device according to claim 11, further comprising a receiving unit,
    所述接收单元用于,在获取N个目的节点的地理坐标之前,接收用户输入的订单信息,所述订单信息包括所有客户的收货地址;The receiving unit is configured to receive, after acquiring geographic coordinates of the N destination nodes, order information input by the user, where the order information includes a receipt address of all customers;
    所述获取单元还用于,根据至少一个所述客户的收货地址,确定所述N个目的节点。The obtaining unit is further configured to determine the N destination nodes according to the at least one receiving address of the client.
  16. 根据权利要求11或15所述的设备,其特征在于,Device according to claim 11 or 15, characterized in that
    所述策略制定单元用于,确定当前位置并根据所述当前位置确定下一目的节点;所述下一目的节点是所述规划路线包含的N个目的节点中、用户未到达且与所述用户当前位置距离最近的目的节点;The policy making unit is configured to determine a current location and determine a next destination node according to the current location; the next destination node is one of the N destination nodes included in the planned route, the user does not arrive, and the user The current location is the closest destination node;
    根据所述当前位置与所述下一目的节点之间的距离制定通知客户的策略。A policy for notifying the client is formulated according to the distance between the current location and the next destination node.
  17. 根据权利要求11或16所述的设备,其特征在于,所述设备还包括通知单元,所述策略制定单元具体用于: The device according to claim 11 or 16, wherein the device further comprises a notification unit, and the policy making unit is specifically configured to:
    确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;Determining the geographic coordinates of the current location, the geographic coordinates of the next destination node; acquiring the number of clients U in the next destination node;
    根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为用户的行进速度;Obtaining a distance Y between the current node and the next destination node according to the geographic coordinates of the current location, geographic coordinates of the next destination node, and calculating a time T1 required to reach the next destination node , T1=Y/v; calculating a time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, and the v is the user's Speed of travel
    若所述T1小于所述T2,所述通知单元则通知所述下一目的节点中的客户。If the T1 is smaller than the T2, the notification unit notifies the client in the next destination node.
  18. 根据权利要求11或16所述的设备,其特征在于,所述设备还包括通知单元,所述策略制定单元具体用于:The device according to claim 11 or 16, wherein the device further comprises a notification unit, and the policy making unit is specifically configured to:
    确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;Determining the geographic coordinates of the current location, the geographic coordinates of the next destination node; acquiring the number of clients U in the next destination node;
    根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;Obtaining a distance Y between the current node and the next destination node according to the geographic coordinates of the current location, geographic coordinates of the next destination node, and calculating a time T1 required to reach the next destination node , T1=Y/v; calculating a time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, the v is the The speed of the user's travel;
    若所述T1大于等于所述T2,所述通知单元则间隔预设时长后通知所述下一节点中的客户;所述预设时长为T1-T2;If the T1 is greater than or equal to the T2, the notification unit notifies the client in the next node after a preset duration; the preset duration is T1-T2;
    若所述T1小于所述T2,所述通知单元则通知所述下一目的节点中的客户。If the T1 is smaller than the T2, the notification unit notifies the client in the next destination node.
  19. 根据权利要求11所述的设备,其特征在于,所述获取单元还用于,获取N个目的节点的地理坐标之前,确定所述N个目的节点中每一个目的节点对应的客户数量;The device according to claim 11, wherein the obtaining unit is further configured to: before acquiring geographic coordinates of the N destination nodes, determine a number of clients corresponding to each of the N destination nodes;
    所述生成单元还用于,按照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所述N个目的节点的顺序生成所述规划路径。The generating unit is further configured to determine an order of the N destination nodes according to a descending order of the number of clients, and generate the planning path according to an order of the N destination nodes.
  20. 根据权利要求11所述的设备,其特征在于,所述获取单元 还用于,确定客户的货物数量;Apparatus according to claim 11 wherein said acquisition unit Also used to determine the quantity of the customer's goods;
    所述策略制定单元还用于,按所述客户的货物数量的降序顺序确定客户顺序;The policy making unit is further configured to determine a customer order in descending order of the quantity of goods of the customer;
    所述通知单元还用于,根据所述客户顺序通知客户。The notification unit is further configured to notify the client according to the customer sequence.
  21. 一种设备,其特征在于,包括:An apparatus, comprising:
    定位器,用于获取初始出发节点的地理坐标;a locator for obtaining geographic coordinates of the initial departure node;
    所述定位器还用于,获取N个目的节点的地理坐标;The locator is further configured to acquire geographic coordinates of the N destination nodes;
    处理器,根据所述初始出发节点的地理坐标、所述N个目的节点的N个地理坐标生成规划路线;根据当前位置以及所述规划路线中的目的节点制定通知客户的策略;The processor generates a planned route according to the geographic coordinates of the initial departure node and the N geographic coordinates of the N destination nodes; and formulates a policy for notifying the client according to the current location and the destination node in the planned route;
    其中,所述N为大于等于2的整数。Wherein, the N is an integer greater than or equal to 2.
  22. 根据权利要求21所述的设备,其特征在于,第一集合包括所述初始出发节点,第二集合包括所述N个目的节点,The device according to claim 21, wherein the first set comprises the initial departure node, and the second set comprises the N destination nodes,
    所述处理器具体用于:将所述初始出发节点作为当前出发节点;The processor is specifically configured to: use the initial starting node as a current starting node;
    选中所述第二集合中、与当前出发节点距离最短的目的节点K,生成起点为所述当前出发节点、终点为所述目的节点K的子路径。A destination node K having the shortest distance from the current departure node in the second set is selected, and a sub-path whose starting point is the current departure node and whose destination is the destination node K is generated.
  23. 根据权利要求22所述的设备,其特征在于,所述处理器还用于,生成起点为所述当前出发节点、终点为所述目的节点K的子路径之后,将所述当前出发节点更新为所述目的节点K,获得N个子路径,根据所述N个子路径生成所述规划路径。The device according to claim 22, wherein the processor is further configured to: after generating a sub-path with the starting point being the current starting node and the ending point being the destination node K, updating the current starting node to The destination node K obtains N sub-paths, and generates the planned path according to the N sub-paths.
  24. 根据权利要求22或23所述的设备,其特征在于,所述处理器还用于,若第一路径的长度小于第一规划路径的长度,则将所述第一规划路径更新为所述第一路径;The device according to claim 22 or 23, wherein the processor is further configured to: if the length of the first path is smaller than the length of the first planned path, update the first planned path to the first a path
    其中,所述第一规划路径为从所述初始出发节点到第一节点的规划路径,所述第一路径为从所述初始出发节点到所述第一节点的路径中除所述第一规划路径外的路径,所述第一节点为所述规划路线中的任一目的节点。The first planned path is a planned path from the initial starting node to the first node, and the first path is a path from the initial starting node to the first node except the first plan A path outside the path, the first node being any destination node in the planned route.
  25. 根据权利要求21所述的设备,其特征在于,所述设备还包括输入模块, The device according to claim 21, wherein said device further comprises an input module,
    所述处理器还用于,在获取N个目的节点的地理坐标之前,通过输入模块接收接收用户输入的订单信息,所述订单信息包括所有客户的收货地址;The processor is further configured to: before receiving the geographic coordinates of the N destination nodes, receive, by the input module, the order information received by the user, where the order information includes a receipt address of all the customers;
    所述处理器还用于,根据至少一个所述客户的收货地址,确定所述N个目的节点。The processor is further configured to determine the N destination nodes according to at least one of the customer's delivery addresses.
  26. 根据权利要求21或25所述的设备,其特征在于,The device according to claim 21 or 25, characterized in that
    所述处理器还用于,确定当前位置并根据所述当前位置确定下一目的节点;所述下一目的节点是所述规划路线包含的N个目的节点中、用户未到达且与所述用户当前位置距离最近的目的节点;The processor is further configured to: determine a current location and determine a next destination node according to the current location; the next destination node is one of N destination nodes included in the planned route, the user does not reach, and the user The current location is the closest destination node;
    根据所述当前位置与所述下一目的节点之间的距离制定通知客户的策略。A policy for notifying the client is formulated according to the distance between the current location and the next destination node.
  27. 根据权利要求21或26所述的设备,其特征在于,所述设备还包括通知模块,所述处理器具体用于:The device according to claim 21 or 26, wherein the device further comprises a notification module, the processor is specifically configured to:
    确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;Determining the geographic coordinates of the current location, the geographic coordinates of the next destination node; acquiring the number of clients U in the next destination node;
    根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为用户的行进速度;Obtaining a distance Y between the current node and the next destination node according to the geographic coordinates of the current location, geographic coordinates of the next destination node, and calculating a time T1 required to reach the next destination node , T1=Y/v; calculating a time T2, T2=U*t required to notify the client in the next destination node, wherein t is the time required to notify a client, and the v is the user's Speed of travel
    若所述T1小于所述T2,所述通知单元则通知所述下一目的节点中的客户。If the T1 is smaller than the T2, the notification unit notifies the client in the next destination node.
  28. 根据权利要求21或26所述的设备,其特征在于,所述设备还包括通知模块,所述处理器具体用于:The device according to claim 21 or 26, wherein the device further comprises a notification module, the processor is specifically configured to:
    确定所述当前位置的地理坐标、所述下一目的节点的地理坐标;获取所述下一目的节点中的客户数量U;Determining the geographic coordinates of the current location, the geographic coordinates of the next destination node; acquiring the number of clients U in the next destination node;
    根据所述当前位置的地理坐标、所述下一目的节点的地理坐标计算获得所述当前节点与所述下一目的节点之间的距离Y;计算到达所述下一目的节点所需的时间T1,T1=Y/v;计算通知所述下一目的节 点中的客户所需的时间T2,T2=U*t,其中,所述t为通知一个客户所需的时间,所述v为所述用户的行进速度;Obtaining a distance Y between the current node and the next destination node according to the geographic coordinates of the current location, geographic coordinates of the next destination node, and calculating a time T1 required to reach the next destination node , T1=Y/v; calculation notification of the next destination section The time T2, T2=U*t required by the customer in the point, wherein t is the time required to notify a customer, and the v is the traveling speed of the user;
    若所述T1大于等于所述T2,所述通知单元则间隔预设时长后通知所述下一节点中的客户;所述预设时长为T1-T2;If the T1 is greater than or equal to the T2, the notification unit notifies the client in the next node after a preset duration; the preset duration is T1-T2;
    若所述T1小于所述T2,所述通知单元则通知所述下一目的节点中的客户。If the T1 is smaller than the T2, the notification unit notifies the client in the next destination node.
  29. 根据权利要求21所述的设备,其特征在于,所述处理器还用于,获取N个目的节点的地理坐标之前,确定所述N个目的节点中每一个目的节点对应的客户数量;The device according to claim 21, wherein the processor is further configured to: before acquiring geographic coordinates of the N destination nodes, determine a number of clients corresponding to each of the N destination nodes;
    按照所述客户数量的降序顺序确定所述N个目的节点的顺序,根据所述N个目的节点的顺序生成所述规划路径。Determining the order of the N destination nodes in descending order of the number of clients, and generating the planning path according to the order of the N destination nodes.
  30. 根据权利要求21所述的设备,其特征在于,所述处理器还用于,确定客户的货物数量,按所述客户的货物数量的降序顺序确定客户顺序;The device according to claim 21, wherein the processor is further configured to determine a quantity of the customer's goods, and determine a customer order in descending order of the quantity of the goods of the customer;
    所述通知单元还用于,根据所述客户顺序通知客户。 The notification unit is further configured to notify the client according to the customer sequence.
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