WO2004008660A1

WO2004008660A1 - Crisis management system

Info

Publication number: WO2004008660A1
Application number: PCT/JP2002/007033
Authority: WO
Inventors: Keiji Adachi
Original assignee: Kinki Office Co., Ltd.
Priority date: 2002-07-10
Filing date: 2002-07-10
Publication date: 2004-01-22
Also published as: AU2002318662A1; JPWO2004008660A1

Abstract

A report position can be specified by a simple operation even when an emergency report is received from a mobile telephone represented by a cellular phone. A crisis management system comprises a cellular phone having a function of receiving the radio wave from a GPS satellite, calculating the coordinates of the position measuring system of the cellular phone and transmitting the coordinate data, a coordinate converter capable of receiving the coordinate data of the position measuring system from the cellular phone and converting the data into the coordinate of the geodesic system, and a report management center capable of receiving the coordinate data of the geodesic system from this coordinate converter.

Description

Specification

Crisis Management System Technical Field

The present invention relates to a crisis management system that can easily identify the current location of a caller using an emergency call to the police known as “No. 110” in Japan. Background art

Conventionally, an emergency call to the police uses a common number nationwide. Then, if this emergency number is reported, the police will receive the report by jurisdiction unit, and the receptionist in the communication control room will ask questions in a conversation about the location and time of the incident and analyze this information. Immediately optimized deployment.

By the way, in the case of stationary fixed-line telephones that have been widely used in the past, the location of the fixed-line telephones is determined in advance. It is relatively easy to explain where it occurred. In addition, even if valid information cannot be obtained, the location from which a call is made is fixed, so that the location can be specified by introducing a detection system, for example. However, in the case of a very large number of mobile phones, emergency calls such as 110 are now possible, but mobile phone users remain in certain places. Police cannot identify the current location of the caller, as they often move constantly. Also, there is a problem on the part of the whistleblower that if a report is made from an unknown location, appropriate information regarding the location identification cannot be immediately answered. In this case, it is difficult to respond promptly even if there is a report, and there is a risk that risk aversion will be delayed.

In addition, mobile phones such as mobile phones have become very popular recently. For this reason, the number of fixed payphones is decreasing, and it is extremely important to actively use mobile phones and obtain useful information immediately.

An object of the present invention is to disclose a technical means capable of specifying a report position by a simple operation even when an emergency call is made from a mobile phone represented by a mobile phone as described above. Things. Disclosure of the invention

According to the present invention, in order to achieve the above object, a mobile phone having a function of receiving radio waves from a GPS satellite to calculate a coordinate system of its own device and transmitting the coordinate data, A coordinate conversion device capable of receiving lateral coordinate data from the satellite and converting the coordinate data into geodetic coordinates, and a message management system capable of receiving geodetic coordinate data from the coordinate converting device. According to this system having such a configuration, the location can be accurately identified at the time of notification from a mobile phone, so that an organization that should take necessary measures can rush to the site immediately. In addition, this system can build a crisis management system using the existing network, and can cover a wide range in proportion to the mobile phone penetration rate. The term “report management center” is a concept that includes not only public agencies such as police, fire department and first aid but also various agencies that can deal with emergencies.

In addition, the mobile phone uses a means of transmitting its own telephone number at the same time as transmitting the lateral coordinate data. According to this means, it is possible to make a conversational report after confirming the position of the mobile phone with the report management system.

Further, the mobile phone uses a means in which a dedicated transmission button is provided in advance to the coordinate conversion device as a transmission destination. According to this method, it is possible to transmit the coordinate system (GPS data) simply by pressing the dedicated transmission button, and to report that an emergency has occurred even if the caller cannot talk. A report can be sent to the report management center together with the location.

In addition, a mobile phone equipped with a CCD camera is adopted, and the image data is stored in the lateral coordinate system. Use a means that enables transmission along with the day. According to this means, it is possible to transmit not only the address of the transmission place but also the situation at the place and the image of the criminal.

Still further, a means is used in which a mobile phone stores in advance together with several types of report type data, a destination data of a report management system suitable for the type. This method is effective when the contact information differs depending on the contents of the report, such as 110 for police and 110 for firefighting and emergency services as in Japan. In other words, it is easy to report to the relevant authorities, such as the police in an incident, the emergency in an accident, and the fire in a fire.

Further, a coordinate conversion device is provided with a database storing geodetic coordinates corresponding to the local coordinate system, a position notification server for accumulating the local coordinate data transmitted from the mobile phone and converting the coordinate data into the geodetic coordinate. Is used. According to this means, since the database can be updated, the address display and the map can be easily changed. In other words, the lateral coordinates are universal, such as longitude and latitude, but the address display based on geodetic coordinates may be changed by law. In addition, the laying of buildings and roads on the map will also change. Therefore, by updating the database, it is possible to always identify the originating position of the mobile phone based on the latest address and map.

In addition, the location notification server uses a means that enables connection to a mobile phone via an Internet link. According to this method, it is not necessary to construct a new communication network because the Internet link, which is currently widely used, is used.

In addition, a means of transmitting the lateral coordinate data by electronic mail is used. According to this means, it is possible to easily transmit the coordinates of the lateral coordinate system, and the communication protocol secures the personal information of the mobile phone owner.

In addition, mobile phones can be downloaded from a download server that can be connected via the Internet link, which is a dedicated location reporting software that adds the function of registering the destination of the local coordinate system and the function of simultaneously transmitting the phone number of the mobile phone. Is used. According to this means, the destination registration function on the mobile phone and the so-called number Function can be easily added. BRIEF DESCRIPTION OF THE FIGURES

FIG. 1 is a conceptual diagram of a crisis management system according to a first embodiment of the present invention, FIG. 2 is a conceptual diagram of a crisis management system according to a second embodiment of the present invention, and FIG. 3 is a third embodiment of the present invention. It is a key map of a crisis management system concerning an embodiment. BEST MODE FOR CARRYING OUT THE INVENTION

Hereinafter, preferred embodiments of the present invention will be described with reference to the accompanying drawings. FIG. 1 is a conceptual diagram showing the entire system according to the first embodiment of the present invention, where 1 is a mobile phone with a GPS (Global Positioning System) receiving function, and 2 is a GPS satellite. , 3 is a report management center. The mobile phone 1 with the GPS reception function receives the radio wave from the GPS satellite 2, calculates the two-dimensional position (longitude, latitude) or three-dimensional position (longitude, latitude, altitude) of the mobile phone 1 and calculates the side position. As an additional function, the coordinates of the local coordinate system (for example, WGS-84 coordinates) obtained by this calculation are converted to the geodetic coordinate system used for maps of the Geographical Survey Institute, and these coordinate data are transmitted. Although the mobile phone 1 having such a function and the lateral position method using the GPS can use a known method, a detailed description thereof will be omitted. In addition, the report management center 3 is equivalent to the communication control room of the related organization that receives emergency calls such as police, fire, emergency, etc., and has a fixed emergency call number (for police For example, you can also make a call from your mobile phone 1 by dialing 110 in Japan.

Next, in the figure, reference numeral 4 denotes a location notification server which is under the jurisdiction of the report management center 3, and can upload the above coordinate data from the mobile phone 1 via an Internet link, for example. In other words, the lateral coordinate system data by the GPS function is transmitted from the mobile phone 1 to the position notification server 4 by e-mail, for example, in the form of "35 ° 31'38" N, 139 ° 32'48 "E. . At this time, the location notification server Functions as a mail server. Further, in the figure, reference numeral 5 denotes a database of geodetic coordinate data corresponding to the coordinate data of the lateral coordinate system, which converts the coordinate of the lateral coordinate transmitted from the mobile phone 1 by mail into geodetic coordinate, Addresses and their maps can be displayed.

The operation of the crisis management system according to the first embodiment having the above configuration will be described. When the owner of the mobile phone 1 encounters an incident or accident, first, the mobile phone 1 dials the fixed number. The report is sent to the report management center 3 and the contents, time, and current situation of the emergency are explained through conversation. For example, if the owner of a mobile phone 1 encounters or witnesses damage such as theft, it makes a 110 call in Japan and is automatically connected to the reporting control room (report management center 3). At this time, if the reporter cannot explain the report location, the person in charge of report management center 3 is urged to send standing information, and the reporter follows the current position first by the GPS function according to this. The position coordinates are obtained, and this data is transmitted to the position notification server 4 by an e-mail method. At this time, personal information such as a telephone number and a name of the user may be added to the text of the mail, and the mail may be transmitted at the same time. By transmitting the telephone number at the same time as the GPS data, it becomes possible for the report management center 3 to receive a call back to confirm the content. In a conventional mobile phone, a destination address of an e-mail is registered in advance in a built-in memory, and the destination can be selected by one-push. In the present invention, however, the address of the position notification server 4 is also used. By registering in advance and setting the dedicated button, GPS data can be transmitted to the position notification server 4 quickly.

On the other hand, the report management center 3 determines the originating address of the mobile phone 1 from the database 5 based on the coordinates of the local coordinate system transmitted from the mobile phone 1 and further specifies the current position by a map display. Since then, the Report Management Center 3 has contacted the nearest police station or fire department, and has given the necessary actions for the contents of the report as before. As described above, according to the present invention, when an emergency call is made, the current position of the mobile phone 1 involved in the call can be narrowed down accurately and quickly. Next, FIG. 2 is a conceptual diagram of the entire system according to the second embodiment of the present invention. Here, the download server 6 is newly configured. Other configurations are the same as those of the first embodiment. The download server 6 can be accessed from the mobile phone 1 via, for example, an Internet link, and can download location reporting software. The location reporting software is a mobile phone that downloads and installs it, automatically accesses the notification management center 3 by a specific dial operation, and also transmits its own phone number simultaneously with the GPS data. 3 is transmitted.

In the crisis management system of the second embodiment having the above configuration, first, the mobile phone 1 accesses a WEB that can access the download server 6 via, for example, an Internet link, and downloads the location report software from the download server 6. Keep it. When an emergency occurs, a specific dial operation is performed to automatically access the notification management center 3, and at this time, the GPS data and its own telephone number are transmitted to the notification management center 3. You. When this data transmission is completed, the mobile phone 1 can switch access to the notification management center 3 to voice communication using the dedicated software. That is, according to this system, an emergency call can be made interactively to the report management center 3 continuously with the transmission of the location information. Therefore, the report management center 3 can identify the current position from the GPS data using the database 5 and then confirm the position and the contents of the report. In other words, when making an emergency call, it is indispensable to confirm the content of the report through conversation.However, according to this system, the transmission of location information and the confirmation of the content of the report based on this can be performed by using dedicated software. It can be done in one operation.

FIG. 3 is a conceptual diagram of a crisis management system according to a third embodiment in which the first embodiment and the second embodiment are combined. The same components as those in the previous embodiment are denoted by the same reference numerals. According to the third embodiment, as in the second embodiment, the location notification software is downloaded to the mobile phone 1 from the download server 6. Then, at the time of emergency call, dial the fixed call number as in the first embodiment. First, the situation is reported interactively. The report management center 3 receiving this requests the transmission of the location information by conversation, as in the first embodiment. In accordance with this, the GPS information is transmitted from the mobile phone 1 to the location notification server 4. At this time, by using a dedicated software, for example, by performing a preset button or dial operation called an emergency call button, The mobile phone 1 is automatically accessed by the location notification server 4, and its telephone number is uploaded to the location notification server 4 at the same time as the GPS data, and when this is completed, the location notification server 4 of the mobile phone 1 is completed. Access is switched to voice communication to the report management center 3 again by the dedicated software. After that, in the report management center 3, the contents of the report can be confirmed by conversation under the GPS data conversion work by the database 5 and the map display, as in the second embodiment. As described above, according to the third embodiment, in addition to the accurate and prompt identification of the report location, the content of the report by conversation can be checked in detail, and more accurate emergency information can be transmitted to the report management center 3. Can be transmitted.

In the embodiment described above, the GPS data (lateral coordinate system) transmitted from the mobile phone 1 is described as being converted into the geodetic coordinate system in the message management center 3, but this ensures the reliability of the information. To do that. That is, even the currently known mobile phone 1 can perform the coordinate conversion process and the map display, but if this process is left to the mobile phone 1, false alarms cannot be eliminated. However, the present invention does not exclude the coordinate conversion processing and the map display by the mobile phone 1, and the geographical coordinates (addresses) converted by the mobile phone 1 are displayed on the map as image data as an attached file, and the report management center is used. It is also possible to send it in the evening 3. In this case, at least the database 5 can be omitted in the above embodiment.

At present, a mobile phone equipped with a CCD camera is also known, and a technology for transmitting an image captured by the camera has been established. Therefore, by adopting a mobile phone with such an image transmission function in the present invention and transmitting the image data together with the GPS data to the information management center 3, not only the explanation by conversation but also the criminal It is also possible to grasp the characteristics of and self-status by images. In addition, emergency and emergency situations can vary widely. Therefore, when transmitting GPS data, it is preferable to identify the type of the report based on the report type data. In other words, as the report type data, modes such as “crime”, “traffic accident”, “distress”, “sickness”, etc. are prepared, and the user selects one of the modes from the emergency call button and sends it. For example, it is possible to connect to a related organization that can perform appropriate processing from among a number of notification management centers, and to simultaneously transmit the character data of the notification type data and the GPS data. According to this system configuration, even if the whistleblower is in a state of being unable to talk, the whistleblower management center 3 can grasp the occurrence of the incident and its location, and based on the telephone number etc. After confirming the identity and medical history using personal information as needed, the appropriate initial posture can be taken. Industrial applicability

ADVANTAGE OF THE INVENTION According to the crisis management system of this invention, the report position of a mobile telephone can be reported to the report management center quickly and accurately at the time of an emergency report. Therefore, in the report management center, it is possible to quickly rush to the site, and to process incidents and accidents early. In addition, in the case where a dedicated software download server is provided, it is possible to easily report the location information to the report management center, and to specify the location more quickly. In addition, in the currently operating image communication system (“Hitatsukuri Watcher” in Japan), it is possible to process a large number of sighting image information provided with information in a state where it is located, increasing the arrest rate of incidents. It is expected to greatly contribute to the reduction of fatal accidents due to traffic and distress.

Claims

1 Receiving radio waves from GPS satellites to calculate the local coordinate system of the aircraft, and a mobile phone having a function capable of transmitting the coordinate data, and receiving lateral coordinate data from the mobile phone A coordinate conversion device capable of converting the data into geodetic system coordinates, and a report management center capable of receiving geodetic system coordinate data from the coordinate conversion device.

Yellow blue

Crisis management system.

2. The mobile phone transmits its own phone number at the same time when transmitting

The crisis management system according to claim 1.

3. The mobile phone has a dedicated transmission button that has the coordinate conversion device as the destination in advance.

The crisis management system according to claim 1 or 2.

4. The crisis management system according to claim 1, 2 or 3, wherein the mobile phone is equipped with a CCD camera and can transmit the image data together with the lateral coordinate system data.

5. The crisis management according to any one of claims 1 to 4, wherein the mobile phone has several kinds of report type data in advance, and the report type data selected from the data can be transmitted together with the lateral coordinate system data. system.

6. The coordinate conversion device is located in the report management center. It stores a database that stores geodetic system coordinates that match the local coordinate system, and stores the local coordinate system data transmitted from the mobile phone and converts it to geodetic system coordinates. The crisis management system according to any one of claims 1 to 5, comprising a position notification server to be converted.

7. The crisis management system according to claim 6, wherein the location notification server is connectable to a mobile phone via an Internet link.

8. The crisis management system according to claim 7, wherein the lateral coordinate data is transmitted by e-mail.

9. The mobile phone downloads the location notification software that adds the function of registering the destination of the local coordinate system and the function of simultaneously transmitting its own phone number to its own device from a download server that can be connected via the Internet link. Claims 1 to 8 made possible Crisis management system according to any one of the above