TWI597037B - Remote diagnosis management system and method for operating the same - Google Patents

Description

Remote diagnosis management system and operation method thereof

The invention relates to the field of massage bath equipment, in particular to a remote diagnosis management system and an operation method thereof.

When the current bathing system is abnormal, the maintenance manufacturer can perform remote diagnosis, but the maintenance manufacturer cannot remotely control, manage, or maintain the massage bath device of the bathing system according to the diagnosis result. More specifically, there are too few services that maintenance vendors can offer to massage bathing equipment.

Therefore, there is a need to propose a remote diagnostic management system to solve the problems in the prior art described above.

The invention provides a remote diagnosis management system and an operation method thereof, which can provide more services to a massage bathing device.

The remote diagnostic management system of the present invention is used for at least one massage bathing device, the remote diagnostic management system comprising: a communication module for receiving a remote triggering event about one of the at least one massage bathing device; an analysis module And configured to analyze the remote trigger event and generate an analysis result; and a processing module, configured to remotely operate at least one state of the at least one massage bath device according to the analysis result.

The remote diagnostic management system of the present invention is used for at least one massage bathing device, the remote diagnostic management system comprising: a communication module for receiving the at least one massage bath device a remote triggering event; an analysis module for analyzing the remote triggering event and generating an analysis result; and a processing module, configured to control a control terminal to remotely operate the at least one massage bath according to the analysis result At least one state of the device; and a display module for displaying the at least one state and/or an operable picture of the at least one massage bath device on a remote diagnostic end.

The operating method of the remote diagnostic management system of the present invention is used for at least one massage bathing device. The operating method of the remote diagnostic management system comprises: receiving a remote triggering event about one of the at least one massage bathing device; analyzing the distal end Triggering an event and generating an analysis result; and remotely operating at least one state of the at least one massage bath device based on the analysis result.

The operating method of the remote diagnostic management system of the present invention is used for at least one massage bathing device. The operating method of the remote diagnostic management system comprises: receiving a remote triggering event about one of the at least one massage bathing device; analyzing the distal end Triggering an event and generating an analysis result; controlling, according to the analysis result, a control terminal remotely operating at least one state of the at least one massage bath device; and displaying the at least one massage bath device at least one at a remote diagnostic end Status and / or an operable picture.

The remote diagnostic management system and the method of operating the same according to the present invention can provide more services to the at least one massage bath device according to the analysis result of the remote trigger event.

10‧‧‧Remote diagnostic management system

20‧‧‧Massage bathing equipment

30‧‧‧Control end

40‧‧‧User Application

42‧‧‧Home Gateway

44, 58‧‧‧ Internet

46‧‧‧Server

48‧‧‧ Remote diagnostic application

50, 60‧‧‧ remote diagnostic end

52‧‧‧Database

54‧‧‧Switch Module

56‧‧‧Notification module

100‧‧‧Communication module

102‧‧‧Analysis module

104‧‧‧Processing module

106‧‧‧Report generation module

108‧‧‧Certificate Module

110‧‧‧Connection module

112‧‧‧Display module

114‧‧‧Diagnostic Module

116‧‧‧ Schedule Management Module

118‧‧‧Permission Management Module

120‧‧‧ prompt module

200‧‧‧Control unit

202‧‧‧ display panel

S300~S308, S500~S526, S600~632, S800~S804, S900~S904‧‧‧ steps

1 shows a block diagram of a remote diagnostic management system in accordance with an embodiment of the present invention.

Figure 2 is a diagram showing the relationship of a remote diagnostic management system in accordance with an embodiment of the present invention.

Figure 3 shows a flow chart of user authorization when the remote diagnostic management system provides services to the user.

Figure 4 is a diagram showing the relationship between a massage bathing device, a remote diagnostic terminal, and a database according to an embodiment of the present invention.

Figure 5 is a flow chart showing the login to the remote diagnostic management system in accordance with an embodiment of the present invention.

Figures 6 to 7 show an abnormal state of the massage bathing apparatus according to an embodiment of the present invention. The processing flow chart of the remote diagnostic management system.

Figure 8 is a flow chart showing the operation of the remote diagnostic management system in accordance with an embodiment of the present invention.

Figure 9 is a flow chart showing the operation of the remote diagnostic management system in accordance with another embodiment of the present invention.

Please refer to FIG. 1. FIG. 1 is a block diagram showing a remote diagnostic management system 10 in accordance with an embodiment of the present invention.

The remote diagnostic management system 10 is used for at least one massage bath device 20 and can remotely manage and provide service to the at least one massage bath device 20. The remote diagnostic management system 10 includes at least a communication module 100, an analysis module 102, and a processing module 104.

The communication module 100 is configured to receive a remote triggering event for one of the at least one massage bath device 20. The distal triggering event can be generated remotely by a user of the at least one massage bath device 20, a maintenance person of the at least one massage bath device 20, or a control unit 200 of the at least one massage bath device 20.

The analysis module 102 is configured to analyze the remote trigger event and generate an analysis result.

The processing module 104 is configured to remotely operate at least one state of the at least one massage bath device 20 according to the analysis result.

The remote diagnostic management system 10 further includes a report generation module 106 for generating one of the at least one state of the at least one massage bath device 20 and/or the at least one massage bath device 20 Maintenance record.

The remote diagnostic management system 10 further includes an authentication module 108 for the at least one massage before the processing module 104 remotely operates the at least one state of the at least one massage bath device 20 The user of the bathing device 20 requests authorization and/or when at least When the massage bathing device 20 is connected to the remote diagnostic management system 10, it is confirmed whether the authentication of the at least one massage bath device 20 is valid.

The remote diagnostic management system 10 further includes a connection module 110 for establishing a connection and/or a use between the at least one massage bath device 20 and the remote diagnostic management system 10. The connection between the application and the remote diagnostic management system 10.

The remote diagnostic management system 10 further includes a display module 112 for displaying the at least one state and/or an operable picture of the at least one massage bath device 20 in real time. The at least one state may be a state (for example, temperature) displayed by the display panel 202 of one of the at least one massage bath device 20, or may be a state not displayed by the display panel 202. The maintenance personnel of the at least one massage bath device 20 can control the at least one massage bath device 20 through the operable screen.

The remote diagnostic management system 10 further includes a diagnostic module 114 for remote diagnosis of the at least one state of the at least one massage bath device 20.

When the remote diagnostic management system 10 is used for a plurality of massage bathing devices 20, the remote diagnostic management system 10 further includes a scheduling management module 116 for scheduling the massage bathing devices. 20 remote diagnosis.

The remote diagnostic management system 10 further includes a rights management module 118 for managing the range of execution allowed by the remote diagnostic management system 10.

The remote diagnostic management system 10 further includes a prompting module 120 for remotely providing information related to the remote triggering event and remotely displaying information related to the remote triggering event.

In another embodiment, the processing module 104 is configured to control a control terminal 30 to remotely operate the at least one state of the at least one massage bath device 20 according to the analysis result. The display module 112 is configured to instantly display the at least one state and/or an operable picture of the at least one massage bath device 20 at a remote diagnostic end (as shown in FIGS. 2 and 4).

Please refer to FIG. 1 and FIG. 2, and FIG. 2 shows an embodiment according to the present invention. A diagram of the relationship of the remote diagnostic management system 10.

The remote triggering event can be generated by a user of the at least one massage bath device 20 via a user application (Application, APP) 40, which can be installed in a mobile device. For example, the user transmits a desired service request to a server (a maintenance vendor of the at least one massage bath device 20) 46 via a home gateway 42 and an Internet 44.

Alternatively, the remote triggering event can be generated by a maintenance personnel of the at least one massage bath device 20 via a remote diagnostic application 48, which can be installed on a notebook computer, a tablet computer, a mobile phone , a desktop computer, a server, and one of an electronic device including a microcontroller. For example, the maintenance personnel transmits the assistance request required to maintain the at least one massage bath device 20 to the server 46 through the home gateway 42 and the Internet 44.

Alternatively, the remote triggering event can be generated by the control unit 200 of the at least one massage bath device 20. For example, the control unit 200 transmits the at least one state of the at least one massage bath device 20 to the server 46 via the home gateway 42 and the Internet 44.

After the server 46 receives the remote triggering event, the remote diagnostic terminal 50 communicates with the rights management module 118 through the server 46. The rights management module 118 determines whether the remote triggering event is the remote diagnostic management. The system 10 is allowed to execute the range and/or determine whether the at least one massage bath device 20 is a maintenance target of the remote diagnostic management system 10. In addition, the server 46 stores the related record of the remote trigger event in a database 52 after receiving the remote trigger event.

When the rights management module 118 determines that the remote triggering event is the allowed execution range of the remote diagnostic management system 10 and/or determines that the at least one massage bathing device 20 is the maintenance target of the remote diagnostic management system 10, The server 46 transmits the remote triggering event to the analysis module 102. The analysis module 102 analyzes the remote trigger event and transmits the analysis result to a notification module 56 and the processing module 104. Group 56 transmits the results of the analysis over the Internet 58 To the user application 40, the remote diagnostic application 48, or the control unit 200. The processing module 104 can transmit the analysis result to the display module 112 for display.

In another embodiment, a remote diagnostic terminal 60 includes the rights management module 118. Therefore, the remote diagnostic terminal 60 can determine for itself whether the remote trigger event is an allowed execution range of the remote diagnostic management system 10. And/or determining whether the at least one massage bath device 20 is a maintenance target of the remote diagnostic management system 10.

In summary, the difference between the remote diagnostic terminal 50 and the remote diagnostic terminal 60 is that the remote diagnostic terminal 60 includes the rights management module 118. That is, the remote diagnostic terminal 50 must pass through the server 46. The rights management module 118 communicates to determine whether the remote triggering event received by the remote diagnostic terminal 50 is an execution range allowed by the remote diagnostic management system 10, and/or whether the at least one massage bath device 20 is The remote diagnostic terminal 60 can determine whether the remote triggering event received by the remote diagnostic terminal 60 is the allowed execution range of the remote diagnostic management system 10, and/or It is determined whether the at least one massage bath device 20 is a maintenance target of the remote diagnostic management system 10. The remote diagnostic terminal 50 and the remote diagnostic terminal 60 can share each other's data through their respective switching modules 54.

In addition, it should be noted that the control terminal 30 of FIG. 1 may be disposed in the distal diagnostic ends 50 and 60 of FIG. 2, and in another embodiment, the control terminal 30 of FIG. 1 may be the at least one massage. A remote controller of the bathing device 20 is disposed in the at least one massage bath device 20.

Referring to Figures 1 through 3, Figure 3 shows a flow chart of user authorization when the remote diagnostic management system 10 provides a service (e.g., routine remote diagnosis) to a user.

In step S300, the remote diagnostic management system 10 initiates a request to provide a service.

In step S302, the remote diagnosis management system 10 determines whether there is authorization of the user. If the authorization of the user is already present, step S304 is performed, and if not, step S306 is performed.

In step S304, the remote diagnostic management system 10 performs a service, such as performing a remote diagnosis.

Step S306, the remote diagnostic management system 10 transmits the user application. 40 confirming the authorization to the user, if the user is authorized, proceeding to step S302, and if not, executing step S308.

In step S308, the service is not executed.

Referring to FIGS. 1 to 4, FIG. 4 is a diagram showing the relationship between a massage bath device, a remote diagnosis end, and a database according to an embodiment of the present invention.

In Figure 4, the massage bath device and the user application can be connected to the server via the Internet, and the server can display a web page. Multiple databases can be used as needed to store data in categories. The remote diagnostic terminals (ie, maintenance personnel) 1, 2 can communicate with the massage bath device and the user application through an internal network (Intranet), a router, and an internet. The remote diagnostic terminal 4 can communicate directly with the massage bath device and the user application through the internet. The automatic scheduling remote diagnostic terminals 3, 5 can perform remote automatic diagnosis of the massage bathing devices through the internal network, the router, and the Internet.

Please refer to FIG. 5. FIG. 5 is a flow chart showing the login to the remote diagnostic management system according to an embodiment of the invention.

Step S500, start.

Step S502, the account is logged in.

In step S504, it is determined whether the account is a maintenance personnel. If yes, step S506 is performed, and if no, step S508 is performed.

Step S506, displaying a remote diagnostic operation interface, and then performing step S510.

In step S508, it is determined whether the account is a manager. If yes, step S520 is performed, and if no, the process returns to step S502.

In step S510, it is determined whether communication with the massage bath device is performed. If yes, step S512 is performed, and if no, step S514 is performed.

In step S512, the maintenance personnel communicates with the massage bathing device, and then step S518 is performed. Communication can be, but is not limited to, online communication with the user, pairing with the massage bath device, status display, test diagnosis, test data storage, or form generation.

In step S514, whether other operations are performed, if yes, step S516 is performed, and if no, step S518 is performed.

In step S516, the relevant diagnosis history or diagnosis management (for example, work order management) of the massage bathing device is inquired, and then step S518 is performed.

In step S518, it is determined whether to continue. If yes, the process returns to step S506, and if not, step S526 is executed.

In step S520, an administrator interface is displayed, and then step S522 is performed.

In step S522, the account management, automatic scheduling or user service application of the maintenance personnel is performed, and then step S524 is performed.

In step S524, it is determined whether another type of service is available. If yes, the process returns to step S520, and if not, step S526 is performed.

Step S526, ending.

Referring to FIGS. 1 to 2 and FIGS. 6 to 7, FIGS. 6 to 7 are flowcharts showing the processing of the remote diagnostic management system 10 when the massage bath device 20 is in an abnormal state according to an embodiment of the present invention. The abnormal state is the above-mentioned far-end trigger event.

In step S600, the massage bathing device 20 actively informs the remote diagnostic management system 10 that the abnormal state occurs or the remote diagnostic management system 10 polls to monitor the abnormal state.

In step S602, the remote diagnostic management system 10 stores information of the abnormal state.

In step S604, the remote diagnostic management system 10 transmits an abnormal notification to the user application 40 and transmits a diagnostic schedule menu to the user application 40.

In step S606, the user selects a diagnostic schedule through the user application 40 and transmits the schedule to the remote diagnostic management system 10.

In step S608, the remote diagnostic management system 10 stores the diagnostic schedule.

In step S610, the remote diagnosis management system 10 generates a to-be-diagnosed list at a first specific time (for example, 10:00 every morning).

Step S612, the remote diagnosis management system 10 is at a second specific time (example) For example, every day at 3 pm, the massage bath device 20 to be diagnosed is diagnosed.

In step S614, it is determined whether or not on-site maintenance is required. If yes, step S616 is performed, and if no, step S630 is performed.

In step S616, the diagnosis result is recorded and the massage bath device 20 requiring on-site maintenance is stored.

In step S618, the remote diagnostic management system 10 transmits a maintenance notification to the user application 40 and transmits a maintenance schedule to the user application 40.

In step S620, the user selects a maintenance schedule through the user application 40 and transmits the maintenance schedule to the remote diagnostic management system 10.

In step S622, the remote diagnostic management system 10 stores the maintenance schedule.

In step S624, the remote diagnostic management system 10 automatically matches the maintenance personnel and the massage bathing device 20 to be repaired at a third specific time.

In step S626, the remote diagnostic management system 10 transmits a maintenance notification to the corresponding maintenance personnel.

In step S628, the remote diagnostic management system 10 stores the maintenance notification.

Step S630, storing the diagnosis result.

Step S632, ending.

Please refer to FIG. 8. FIG. 8 is a flow chart showing the operation method of the remote diagnosis management system according to an embodiment of the present invention. The method of operation of the remote diagnostic management system is for at least one massage bath device and includes the following steps.

Step S800, receiving a remote triggering event for one of the at least one massage bathing device.

Step S802, analyzing the far-end trigger event and generating an analysis result.

Step S804, remotely operating at least one state of the at least one massage bath device according to the analysis result.

Please refer to FIG. 9. FIG. 9 shows remote diagnosis according to another embodiment of the present invention. A flow chart of the method of operation of the management system. The method of operation of the remote diagnostic management system is for at least one massage bath device and includes the following steps.

Step S900, receiving a remote triggering event about one of the at least one massage bathing device.

Step S902, analyzing the remote trigger event and generating an analysis result; and controlling, according to the analysis result, a control terminal to remotely operate at least one state of the at least one massage bath device.

Step S904, displaying the at least one state and/or an operable picture of the at least one massage bath device on a remote diagnostic end.

It will be understood by those of ordinary skill in the art that all or part of the functions and/or all or part of the steps in the above embodiments may be implemented by a program instruction to instruct related hardware. The remote diagnostic management system of the present invention further includes a processor and a memory coupled to the processor and including a plurality of program instructions, the processor for executing the program instructions, the program instructions The modules are included, and the modules enable the processor to perform corresponding functions by executing the program instructions.

While the invention has been described above by way of a preferred embodiment, the invention is not intended to be limited thereto, and the invention may be modified and modified without departing from the spirit and scope of the invention. Therefore, the scope of the invention is defined by the scope of the appended claims.

10‧‧‧Remote diagnostic management system

20‧‧‧Massage bathing equipment

30‧‧‧Control end

100‧‧‧Communication module

102‧‧‧Analysis module

104‧‧‧Processing module

106‧‧‧Report generation module

108‧‧‧Certificate Module

110‧‧‧Connection module

112‧‧‧Display module

114‧‧‧Diagnostic Module

116‧‧‧ Schedule Management Module

118‧‧‧Permission Management Module

120‧‧‧ prompt module

200‧‧‧Control unit

202‧‧‧ display panel

Claims (30)

A remote diagnostic management system for a plurality of massage bathing devices, the remote diagnostic management system comprising: a communication module for receiving a remote triggering event for each of the massage bathing devices; an analysis module, For analyzing the remote trigger event and generating an analysis result; a processing module, configured to remotely operate at least one state of each of the massage bathing devices according to the analysis result; and a scheduling management module, configured to: Disposing a remote diagnosis of the massage bathing devices, wherein the remote diagnostic management system generates a to-be-diagnosed list according to the diagnostic schedule selected by the user corresponding to the massage bathing devices, and according to the to-be-diagnosed list The massage bath equipment in the list to be diagnosed is diagnosed. The remote diagnostic management system of claim 1, further comprising a report generation module, wherein the report generation module is configured to generate one of the at least one states of each of the massage bathing devices and/or Maintenance records for each of these massage bathing equipment. The remote diagnostic management system of claim 1, further comprising an authentication module, wherein the authentication module is configured to remotely operate the at least one state of each of the massage bathing devices when the processing module is remotely operated It is previously requested to authorize one of the massage bathing devices and/or to confirm whether the authentication of each of the massage bathing devices is valid when each of the massage bathing devices is connected to the remote diagnostic management system. The remote diagnostic management system of claim 1, further comprising a connection module, wherein the connection module is used to establish a connection between each of the massage bathing devices and the remote diagnostic management system A connection between the line and/or a user application and the remote diagnostic management system. The remote diagnostic management system of claim 1, further comprising a display module, wherein the display module is configured to display the at least one state of each of the massage bathing devices and/or an operable Picture. The remote diagnostic management system of claim 1, further comprising a diagnostic module, wherein the diagnostic module is configured to perform remote diagnosis on the at least one state of each of the massage bathing devices. The remote diagnostic management system of claim 1, further comprising a rights management module, wherein the rights management module is configured to determine an allowed execution range of the remote diagnostic management system and/or determine the respective Whether these massage bathing devices are maintenance targets of the remote diagnostic management system. The remote diagnostic management system of claim 1, further comprising a prompting module, wherein the prompting module is configured to remotely provide information related to the remote triggering event. A remote diagnostic management system for a plurality of massage bathing devices, the remote diagnostic management system comprising: a communication module for receiving a remote triggering event for each of the massage bathing devices; an analysis module, For analyzing the remote trigger event and generating an analysis result; a processing module, configured to control, according to the analysis result, a control terminal to remotely operate at least one state of each of the massage bathing devices; Instantly displaying the at least one state and/or an operable screen of each of the massage bathing devices on a remote diagnostic end; and a scheduling management module for scheduling remote diagnosis of the massage bathing devices The remote diagnostic management system generates a to-be-diagnosed list according to the diagnostic schedule selected by the user corresponding to the massage bathing devices, and diagnoses the massage bathing device in the to-be-diagnosed list according to the to-be-diagnosed list. The remote diagnostic management system of claim 9, further comprising a report generating module, wherein the report generating module is configured to generate one of the at least one states of each of the massage bathing devices and/or Maintenance records for each of these massage bathing equipment. The remote diagnostic management system of claim 9, further comprising a An authentication module, wherein the authentication module is configured to request authorization from a user of each of the massage bathing devices and/or each when the processing module remotely operates the at least one state of each of the massage bathing devices When the massage bathing devices are connected to the remote diagnostic management system, it is confirmed whether the authentication of each of the massage bathing devices is effective. The remote diagnostic management system of claim 9, further comprising a connection module, wherein the connection module is used to establish a connection between each of the massage bathing devices and the remote diagnostic management system A connection between the line and/or a user application and the remote diagnostic management system. The remote diagnostic management system of claim 9, further comprising a diagnostic module, wherein the diagnostic module is configured to perform remote diagnosis on the at least one state of each of the massage bathing devices. The remote diagnostic management system of claim 9, further comprising a rights management module, wherein the rights management module is configured to determine an allowed execution range of the remote diagnostic management system and/or determine the respective Whether these massage bathing devices are maintenance targets of the remote diagnostic management system. The remote diagnostic management system of claim 9, further comprising a prompting module, wherein the prompting module is configured to remotely provide information related to the remote triggering event. A method for operating a remote diagnostic management system for a plurality of massage bathing devices, the operating method of the remote diagnostic management system comprising: receiving a remote triggering event for each of the massage bathing devices; analyzing the remote triggering event And generating an analysis result; remotely operating at least one state of each of the massage bathing devices according to the analysis result; and scheduling a remote diagnosis of the massage bathing devices, wherein scheduling the remote diagnosis of the massage bathing devices Including: generating a waiting for diagnosis according to a diagnostic schedule selected by a user corresponding to the massage bathing devices Breaking the list; and diagnosing the massage bath device in the list to be diagnosed according to the list to be diagnosed. The operating method of the remote diagnostic management system of claim 16, wherein the remote triggering event is an abnormal state of each of the massage bathing devices, and the remote triggering event is analyzed and the analysis result is generated. After the step, the method further includes: transmitting the analysis result to a user application of each of the massage bathing devices; and selecting, by the user application, a time for processing the abnormal state. The method for operating the remote diagnostic management system of claim 16, further comprising: generating one of the at least one state of each of the massage bathing devices and/or a maintenance record of each of the massage bathing devices. The method for operating a remote diagnostic management system according to claim 16 of the present invention, before the step of remotely operating the at least one state of each of the massage bathing devices according to the analysis result, the remote diagnostic management system The method of operation further includes: requesting authorization from a user of each of the massage bathing devices and/or confirming whether the authentication of each of the massage bathing devices is valid when each of the massage bathing devices is connected to the remote diagnostic management system. The operating method of the remote diagnostic management system of claim 16, further comprising: establishing a connection between each of the massage bathing devices and the remote diagnostic management system and/or a user application and The connection between the remote diagnostic management system. The method for operating the remote diagnostic management system of claim 16, further comprising: displaying the at least one state and/or an operable picture of each of the massage bathing devices in real time. The method for operating a remote diagnostic management system as described in claim 16 further includes: Remote diagnosis is performed on the at least one state of each of the massage bathing devices. The method of operating the remote diagnostic management system of claim 16, further comprising: remotely providing information related to the remote triggering event. A method for operating a remote diagnostic management system for a plurality of massage bathing devices, the operating method of the remote diagnostic management system comprising: receiving a remote triggering event for each of the massage bathing devices; analyzing the remote triggering event And generating an analysis result; controlling, according to the analysis result, a control terminal to remotely operate at least one state of each of the massage bathing devices; and displaying, at a remote diagnostic end, the at least one state of each of the massage bathing devices and/or Or an operable screen; and scheduling the remote diagnosis of the massage bathing devices, wherein the remote diagnosis of scheduling the massage bathing devices comprises: selecting a diagnostic row according to a user corresponding to the massage bathing devices The process generates a list to be diagnosed; and diagnoses the massage bath device in the list to be diagnosed according to the list to be diagnosed. The operating method of the remote diagnostic management system of claim 24, wherein the remote triggering event is an abnormal state of each of the massage bathing devices, analyzing the remote triggering event and generating the analysis result. After the step, the method further includes: transmitting the analysis result to a user application of each of the massage bathing devices; and selecting, by the user application, a time for processing the abnormal state. The method for operating the remote diagnostic management system of claim 24, further comprising: generating one of the at least one state of each of the massage bathing devices and/or a maintenance record of each of the massage bathing devices. The method for operating a remote diagnostic management system according to claim 24, before the step of remotely operating the at least one state of each of the massage bathing devices according to the analysis result, the remote diagnostic management system The method of operation further includes: requesting authorization from a user of each of the massage bathing devices and/or confirming whether the authentication of each of the massage bathing devices is valid when each of the massage bathing devices is connected to the remote diagnostic management system. The method for operating a remote diagnostic management system according to claim 24, further comprising: establishing a connection between each of the massage bathing devices and the remote diagnostic management system and/or a user application and The connection between the remote diagnostic management system. The method for operating a remote diagnostic management system according to claim 24, further comprising: performing remote diagnosis on the at least one state of each of the massage bathing devices. The operating method of the remote diagnostic management system of claim 24, further comprising: providing information related to the remote triggering event remotely.