TWI552589B - End-to-end active test IPTV channel access quality method - Google Patents

End-to-end active test IPTV channel access quality method Download PDF

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TWI552589B
TWI552589B TW103100755A TW103100755A TWI552589B TW I552589 B TWI552589 B TW I552589B TW 103100755 A TW103100755 A TW 103100755A TW 103100755 A TW103100755 A TW 103100755A TW I552589 B TWI552589 B TW I552589B
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test
client
stream
channel
iptv
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TW201528802A (en
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Szu Yuan Lee
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Chunghwa Telecom Co Ltd
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Description

端對端主動測試IPTV頻道接取品質的方法 End-to-end active test method for IPTV channel access quality

本發明係關於一種端對端主動測試IPTV服務接取品質的方法,特別為排除用戶端測試環境問題的方式。 The invention relates to a method for actively testing the quality of the IPTV service access end-to-end, in particular to eliminate the problem of the test environment of the client end.

端對端主動測試IPTV服務接取品質的一般測試過程為:用戶端測試設備發出IGMP通訊協定之串流接取訊號後,於測試期間收到來自頭端伺服器之UDP串流,若一定時間內未收到串流封包則定義為無串流(No Stream);此測試反映該客戶端測試端點接取頻道之可用度。然而No Stream的測試結果有時係因用戶端測試環境問題所導致的誤判,例如用戶端測試設備網路設定、軟硬體問題或網路暫態影響、ATU-R過熱當機、STB干擾RTU…等所造成。定期地維護用戶端測試設備雖可降低此問題產生的機率,但實際在進行量測之當下,仍可能遭遇某些暫時性的異常環境之影響。 The general test process for the end-to-end active testing of the IPTV service access quality is as follows: after the client test device sends the IGMP protocol protocol to receive the received signal, the UDP stream from the headend server is received during the test, if a certain time The stream packet is not received within the definition of no stream (No Stream); this test reflects the availability of the client test endpoint access channel. However, the results of No Stream test are sometimes caused by misjudgment caused by the user test environment, such as network settings of the client test equipment, hardware and software problems or network transient effects, ATU-R overheating, STB interference RTU. ...etc. Regular maintenance of the client-side test equipment can reduce the chance of this problem, but in the current measurement, it may still be affected by some temporary abnormal environment.

先前一般作法係以專業IPTV硬體儀器在測試環境設定正常的前提之單點測試,並未特別考慮到自身測試環境可能的異常,然而實務上,一套完整的端對端品質主動測試系統須在各個區域部署大量的測試端點,須維護大量的測試點時,難免有些測試點遭遇上述異常,難以避免測試結果誤判,進而產生大量但非實情的品質異常告警,須人工逐一排除。 本案發明人鑑於上述缺點,乃亟思加以改良創新,提出一個自動排除用戶端測試環境問題的方式。 The previous general practice is a single point test with the premise of setting the normal IPTV hardware instrument in the test environment. It does not specifically consider the possible abnormality of the test environment. However, in practice, a complete end-to-end quality active test system is required. When a large number of test endpoints are deployed in various areas, and a large number of test points must be maintained, it is inevitable that some test points encounter the above-mentioned abnormalities, and it is difficult to avoid misjudgment of the test results, thereby generating a large number of false alarms of abnormal quality, which must be manually eliminated one by one. In view of the above shortcomings, the inventor of the present invention has improved and innovated, and proposed a way to automatically eliminate the problem of the client test environment.

本發明之目的即在於提供一種自動排除用戶端測試環境問題的測試評估方法,有助於提昇IPTV服務品質可用度之測試結果準確度、有效降低誤判的告警量,正確地及時預警服務異常的現象,進而可於用戶抱怨之前處理障礙、提高客戶滿意度。 The object of the present invention is to provide a test evaluation method for automatically eliminating the test environment of the client end, which is helpful for improving the accuracy of the test result of the IPTV service quality availability, effectively reducing the false alarm amount, and correctly and timely alerting the service abnormality phenomenon. In order to deal with obstacles and improve customer satisfaction before users complain.

除此之外,此方法運作之同時亦偵測了各個測試端點環境之狀態,自動化警示測試端點環境異常、提昇量測端點設備之維運效率。 In addition, this method also detects the status of each test endpoint environment, and automatically alerts the test endpoint environment to improve the efficiency of the measurement endpoint device.

可達成上述發明目的之測試評估方法,係於IPTV主動測試接取指令發出之同時,利用封包擷取(Packet Capture)所觀察到的現象,提出一種封包解析與判斷方法,即時評估客戶測試環境正常與否。本方法的觀念與原理為:一個正常的接取品質測試,客戶端必須正確無誤地發送出接取指令訊號,而當客戶端無論任何原因所產生的測試環境異常時,接取指令並無法正確地被送出,而這些現象皆可於擷取之封包中觀察,從而提出一種判斷方法以分辨各種測試結果,達成準確的IPTV頻道接取可用度之測試。 The test evaluation method that can achieve the above object is to use the phenomenon observed by Packet Capture while the IPTV active test access command is issued, and propose a packet parsing and judgment method to instantly evaluate the normal test environment of the client. Whether or not. The concept and principle of this method is: a normal access quality test, the client must send out the access command signal correctly, and when the test environment generated by the client for any reason is abnormal, the access command is not correct. The ground is sent out, and these phenomena can be observed in the captured packet, so a judgment method is proposed to distinguish various test results and achieve an accurate test of the availability of the IPTV channel.

1‧‧‧IPTV頭端多媒體伺服器 1‧‧‧ IPTV headend multimedia server

2‧‧‧IPTV骨幹網路 2‧‧‧IPTV backbone network

3‧‧‧測試設備與程式 3‧‧‧Test equipment and programs

4‧‧‧封包擷取模組 4‧‧‧Package capture module

5‧‧‧解析判斷方法 5‧‧‧ Analytical judgment method

第1圖為本發明之「端對端主動測試IPTV服務接取品質之排除用戶端測 試環境問題的方法」之系統架構圖。 The first figure is the end-to-end active test IPTV service access quality exclusion user end measurement of the present invention System architecture diagram for the method of testing environmental problems.

請參閱第1圖所示為本發明「端對端主動測試IPTV服務接取品質之排除用戶端測試環境問題的方法」之系統架構示意圖。本發明所指的服務接取測試係於IPTV網路架構{包括IPTV頭端多媒體伺服器(Head-End)1,IPTV骨幹網路(Network)2}之下,用戶端測試環境為一條能提供IPTV服務的xDSL線路與ATU-R設備,以個人電腦(RTU 3,Remote Test Unit)取代機上盒(Set Top Box,STB)並開發測試程式以模擬客戶點選頻道(LiveTV)的行為,接取多媒體串流後作接取品質參數「無串流」(No Stream)之判定。 Please refer to FIG. 1 for a system architecture diagram of the method for "end-to-end active testing of the quality of the IPTV service to exclude the client test environment". The service access test referred to in the present invention is based on the IPTV network architecture (including the IPTV headend multimedia server (Head-End) 1, the IPTV backbone network (Network) 2}, and the user test environment is provided as one. The IPTV service's xDSL line and ATU-R equipment replace the Set Top Box (STB) with a personal computer (RTU 3, Remote Test Unit) and develop a test program to simulate the behavior of the customer's click channel (LiveTV). After the multimedia stream is taken, the quality parameter "No Stream" is determined.

本發明之測試評估方法步驟包含: The test evaluation method steps of the present invention include:

1.用戶端測試端點(RTU)先啟動封包擷取模組4,監聽往返RTU之封包。 1. The client test endpoint (RTU) first starts the packet capture module 4, and listens for the packet to and from the RTU.

2.RTU量測程式發出IGMP通訊協定之接取訊號,向IPTV骨幹網路與頭端多媒體伺服器要求某一個頻道(Host IP)之串流。 2. The RTU measurement program sends an IGMP protocol access signal to the IPTV backbone network and the headend multimedia server for a certain channel (Host IP).

3.在測試時間內,等待來自IPTV服務之頻道串流。 3. Wait for the channel stream from the IPTV service during the test time.

4.測試時間完成後,分析測試過程中的所有封包往返紀錄,各種測試結果與其判讀方法如下第5點所述: 4. After the test time is completed, analyze all the round-trip records of the packets during the test. The various test results and their interpretation methods are as follows:

5.「解析判斷方法」5分辨下列測試結果: 5. "Analytical judgment method" 5 distinguishes the following test results:

(1)正常:有紀錄到來自所量測頻道之串流(亦即Destination IP為頻道IP,且IP Frame長度為1358bytes之UDP封包),且所有UDP封包之 Source IP只有一個。 (1) Normal: There is a stream recorded from the measured channel (that is, the Destination IP is the channel IP, and the IP frame length is 1358 bytes UDP packet), and all UDP packets are There is only one Source IP.

(2)Double Source:有紀錄到來自所量測頻道之UDP封包,但是UDP封包之Source IP超過一個(註:IPTV頭端或骨幹網路組態設定錯誤會導致此異常現象)。 (2) Double Source: There is a UDP packet recorded from the measured channel, but the Source IP of the UDP packet exceeds one (Note: The IPTV headend or backbone network configuration setting error will cause this abnormality).

(3)無串流:測試結果為逾時無串流,於測試期間內沒有收到所測試頻道之串流。判斷方法: (3) No stream: The test result is time-out and no stream, and no stream of the tested channel is received during the test period. Judgment method:

i.沒有紀錄到來自所量測頻道之UDP封包。 i. No UDP packets from the measured channel are recorded.

ii.有紀錄到IGMP之封包,其Destination IP為Host IP(表示RTU測試程式確實有發送出IGMP接取指令)。 Ii. There is a packet to the IGMP, and the Destination IP is Host IP (indicating that the RTU test program does send an IGMP access command).

(4)STB干擾:測試結果雖為逾時無串流,但是係因STB之干擾所致,因此不視為一次無串流的測試結果。判斷方法:有紀錄到IP Frame長度為1358bytes之UDP封包,但是Destination IP與所量測頻道的IP不同,表示STB同時接在ATU-R上,串流流向STB,導致RTU接收不到來自所欲量測之頻道的串流,但實際上IPTV服務並沒有問題。此量測結果可偵測到客戶端測試環境之異常,後續請測試設備維運人員移除STB。(註:測試架構本不該存在STB,然實務上維運人員偶因其他用途而連上STB。) (4) STB interference: Although the test result is time-out and no stream, it is caused by the interference of STB, so it is not regarded as a test result without stream. Judgment method: There is a UDP packet with a length of 1358 bytes in the IP frame, but the Destination IP is different from the IP of the measured channel, indicating that the STB is connected to the ATU-R at the same time, and the stream flows to the STB, causing the RTU not to receive the desired The streaming of the measured channel, but in fact the IPTV service is no problem. This measurement result can detect the abnormality of the client test environment, and then test the equipment maintenance personnel to remove the STB. (Note: The STB should not exist in the test architecture. However, in practice, the operators are connected to the STB for other purposes.)

(5)測試端環境異常:測試結果雖為逾時無串流,但是係因測試設備與環境的各類異常所致,因此不視為一次無串流的測試結果。判斷方法:沒有紀錄到Destination IP為Host IP之IGMP封包(表示RTU測試程式因為測試端環境問題,並未正確送出接取指令)。此量測結果可偵測到客戶端測試環境之異常,後續請測試設備維運人員檢查測試設備與環境。 (5) Test environment abnormality: Although the test result is time-out without stream, it is caused by various abnormalities of test equipment and environment, so it is not regarded as a non-streaming test result. Judgment method: There is no record of the IGMP packet with the Destination IP being Host IP (indicating that the RTU test program did not correctly send the access command due to the test environment problem). This measurement result can detect the abnormality of the client test environment, and then test the equipment maintenance personnel to check the test equipment and the environment.

本發明所提供之測試方法,與其他習用技術相互比較時,更 具備下列優點: When the test method provided by the present invention is compared with other conventional techniques, Has the following advantages:

1.利用封包擷取(Packet Capture)與解析,提出一種判斷方法,即時評估客戶測試環境正常與否。 1. Using Packet Capture and Parsing, a judgment method is proposed to instantly evaluate whether the customer test environment is normal or not.

2.有效排除因用戶端測試環境問題所導致的錯誤量測結果,提昇IPTV服務之無串流(No Stream)的量測結果正確性,確保任何時間點的每一個測試之可信度。 2. Effectively eliminate the error measurement results caused by the user test environment problem, improve the accuracy of the No Stream measurement of the IPTV service, and ensure the credibility of each test at any time point.

3.正確並即時地警示各個區域IPTV服務可用度下降之現象。 3. Correct and immediate warning of the decline in availability of IPTV services in various regions.

4.同時可偵測各個測試端局環境之狀態,自動化警示環境異常,提高量測端局維運人員之工作效率、縮短作業時間。 4. At the same time, it can detect the status of each test end office environment, automatically alert the environment to abnormalities, improve the working efficiency of the measuring end office operators, and shorten the working time.

5.有效發揮每個測試端局之測試容量,避免浪費資源於無效的測試。 5. Effectively play the test capacity of each test end office, avoiding wasting resources on invalid tests.

上列詳細說明乃針對本發明之一可行實施例進行具體說明,惟該實施例並非用以限制本發明之專利範圍,凡未脫離本發明技藝精神所為之等效實施或變更,均應包含於本案之專利範圍中。 The detailed description of the present invention is intended to be illustrative of a preferred embodiment of the invention, and is not intended to limit the scope of the invention. The patent scope of this case.

綜上所述,本案不僅於技術思想上確屬創新,並具備習用之傳統方法所不及之上述多項功效,已充分符合新穎性及進步性之法定發明專利要件,爰依法提出申請,懇請 貴局核准本件發明專利申請案,以勵發明,至感德便。 To sum up, this case is not only innovative in terms of technical thinking, but also has many of the above-mentioned functions that are not in the traditional methods of the past. It has fully complied with the statutory invention patent requirements of novelty and progressiveness, and applied for it according to law. Approved this invention patent application, in order to invent invention, to the sense of virtue.

1‧‧‧IPTV頭端多媒體伺服器 1‧‧‧ IPTV headend multimedia server

2‧‧‧IPTV骨幹網路 2‧‧‧IPTV backbone network

3‧‧‧測試設備與程式 3‧‧‧Test equipment and programs

4‧‧‧封包擷取模組 4‧‧‧Package capture module

5‧‧‧解析判斷方法 5‧‧‧ Analytical judgment method

Claims (1)

一種端對端主動測試IPTV頻道接取品質的方法,係利用電腦軟體程式接取IPTV串流的通信過程之封包解析,以測試客戶端接取IPTV頻道之可用度,同時並可以排除用戶端測試環境問題、提高測試準確度,其步驟為:a.研發客戶端軟體程式啟動電腦接取IPTV頻道串流的通信過程;b.研發客戶端軟體程式於電腦網路卡擷取封包資料;c.依IGMP通信協定與UDP串流封包之回應內容判斷是否成功接取頻道串流;d.若無UDP串流回應,由IGMP通信協定過程之記錄,再確認客戶端之程式是否正確送出接取指令:若是,即得到「客戶端無法接取頻道」之測試結果;若否,則視為客戶端自身測試環境異常之影響,不作為一次有效的測試、排除此次測試結果;以及e.若有UDP串流回應,由UDP封包Header再確認串流是否來自所欲接取的頻道:若是,即得到「客戶端成功接取頻道」之測試結果;若否,則視為客戶端自身測試環境異常之影響,不作為一次有效的測試、排除此次測試結果。 A method for actively testing the quality of the IPTV channel end-to-end, using a computer software program to receive the packet parsing of the IPTV stream communication process, to test the availability of the client to access the IPTV channel, and to exclude the user terminal test Environmental issues, improve test accuracy, the steps are: a. develop client software program to start the computer to access the IPTV channel stream communication process; b. develop client software program to capture packet data on the computer network card; c. According to the IGMP communication protocol and the response content of the UDP stream packet, it is judged whether the channel stream is successfully received; d. If there is no UDP stream response, the IGMP communication protocol process records, and then confirms whether the client program correctly sends the access instruction. : If yes, the test result of "Client can not access the channel"; if not, it is regarded as the impact of the client's own test environment exception, not as a valid test, exclude the test result; and e. If there is UDP The stream responds, and the UDP packet header confirms whether the stream is from the channel to be accessed: if it is, the test result of "client successfully accessing the channel" is obtained. If not, it is regarded as the impact of the client's own test environment abnormality, not as a valid test, and excludes the test result.
TW103100755A 2014-01-09 2014-01-09 End-to-end active test IPTV channel access quality method TWI552589B (en)

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