TWI533247B - Gift giving method and its system - Google Patents

Gift giving method and its system Download PDF

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TWI533247B
TWI533247B TW103133167A TW103133167A TWI533247B TW I533247 B TWI533247 B TW I533247B TW 103133167 A TW103133167 A TW 103133167A TW 103133167 A TW103133167 A TW 103133167A TW I533247 B TWI533247 B TW I533247B
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gift
redemption
module
giver
recipient
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TW201612821A (en
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zhi-wen Zeng
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Description

禮品贈送方法及其系統Gift giving method and system thereof

本發明是有關一種禮品贈送方法及其系統,特別是一種讓禮贈品不再只限於企業對消費者,使得在大眾可在於人機介面裝置上進行禮贈品交易,如此也解決實體物流問題,建購更完整的禮贈品平台,成為禮贈品最佳選擇。The invention relates to a gift giving method and a system thereof, in particular to a gift giving product that is no longer limited to a business-to-consumer, so that the public can be engaged in the gift of the human-machine interface device, thus solving the physical logistics problem. Buy a more complete gift and gift platform and become the best choice for gift giving.

商品(服務)禮券之應用行之有年,在市場競爭激烈之情況下,經營型態需要不斷地推陳出新,以因應消費者消費習慣之改變。商品(服務)禮券,對業者具有預收資金、刺激回籠消費之好處,因而各行各業先後推出各種類型的商品(服務)禮券,不但百貨公司率先發行,其他如餐飲店、服飾店、超市、便利商店、量販店、加油站等零售業,甚至洗衣業、視聽歌唱業、理髮美容業、浴室三溫暖、K書中心等,亦競相發行,不遑相讓,業者藉以建立顧客詳細資訊、預收現金周轉金與刺激消費者需求;The application of commodity (service) gift certificates has been carried out for a long time. In the case of fierce market competition, the business model needs to be constantly updated to respond to changes in consumer spending habits. Commodity (service) gift vouchers, which have the benefit of pre-receiving funds and stimulating the return of consumption, so various industries have introduced various types of goods (service) vouchers, not only department stores are the first to issue, others such as food and beverage stores, clothing stores, supermarkets, convenience Retails such as shops, mass merchandisers, gas stations, and even the laundry industry, audio-visual singing industry, hairdressing and beauty industry, bathroom saunas, K-book center, etc., are also competing to issue, and the industry is willing to establish detailed customer information and cash advances. And stimulating consumer demand;

而這一類的商品(服務)禮券大多是公司對公司的行為,也就是發行人(公司)會發行禮券(發行人本身提供或是不提供商品/服務),而另一方需要禮券的公司或個人則會向發行人(公司)購買禮券,而購買禮券的公司或個人則能夠使用禮券或是用於贈送。This type of goods (service) gift certificate is mostly the company's behavior against the company, that is, the issuer (company) will issue a gift certificate (the issuer itself provides or does not provide goods/services), while the other party needs a gift certificate company or individual Gift certificates are purchased from the issuer (company), and the company or individual who purchased the gift certificate can use the gift certificate or for the gift.

由於交易糾紛的問題,故依據消費者保護法第 17 條規定,公告零售業等商品(服務)禮券定型化契約應記載及不得記載事項,而由於各行各業均有發行禮券情形,經濟部另訂定權責分工處理原則,並由各主管機關依據上開範本,本諸職權自行公告,共計「三要八不」,除了履約保證制度外,並進一步禁止諸多不利於消費者之不合理定型化契約條款,出現禮券上,例如:不得記載使用期限、餘額不得消費、限制使用地點、範圍、截角無效等不合理之使用限制、發行人得片面解約之條款、預先免除發行人故意及重大過失責任、違反其他法律強制禁止規定或為顯失公平或欺罔之事項、廣告僅供參考等,藉以導正商業秩序及維護消費者權益。Due to the problem of transaction disputes, according to Article 17 of the Consumer Protection Law, the formalization contract for the vouchers of goods (services) such as the retail industry shall be recorded and not recorded, and since the vouchers are issued by all walks of life, the Ministry of Economic Affairs The principles of power division and division of labor shall be formulated, and the competent authorities shall, based on the above-mentioned model, announce their own functions, and make a total of “three to eight”, in addition to the performance guarantee system, and further prohibit many unreasonable stereotypes that are not conducive to consumers. The terms of the contract, the occurrence of gift vouchers, for example: not to record the period of use, the balance can not be consumed, restrictions on the use of location, scope, invalidity of the use of unreasonable use restrictions, the issuer's one-sided termination clause, pre-emption of the issuer's intention and significant Fault liability, violation of other laws, prohibition or unfair or bullying, advertisements are for reference only, to guide business order and safeguard consumer rights.

但對於發行這些禮券的發行人(公司)或是提供禮券上之商品/服務的公司來講,光是無法限定使用期限這一點來講,也就是使得禮券上之商品/服務必須不斷的保存,這對於倉儲管理等等都是一大支出與問題。However, for the issuer (company) that issues these gift certificates or the company that provides the goods/services on the gift certificate, it is impossible to limit the use period, that is, the goods/services on the gift certificate must be kept constantly. This is a big expense and problem for warehouse management and so on.

而對於個人來講,若是要贈送禮物,則需要購買由發行人(公司)所發行的禮券(紙本或是電子化禮券),再將禮券給予受禮者以進行贈禮,這一方面會有問題是,贈禮者想要贈送之禮物並非皆能夠由發行人(公司)所發行的禮券中能夠找到、另外由於現在發行的禮券都無法限定使用期限,若是受禮者忘記領取禮物或是遺失禮券,將會使贈禮者不但沒有贈禮成功、更無法進行退費,如此對於個人消費者來講,目前的禮券制度是不足以滿足其需求的。For the individual, if you want to give a gift, you need to buy a gift certificate (paper or electronic gift certificate) issued by the issuer (company), and then give the gift certificate to the recipient to give a gift. This is a problem. Yes, the gift that the gift giver wants to give can not be found in the gift certificate issued by the issuer (company), and the gift certificate issued now cannot be used for a limited period of time. If the recipient forgets to receive the gift or lose the gift certificate, It will make the gift giver not only the gift is not successful, but also the refund. Therefore, for individual consumers, the current gift certificate system is insufficient to meet their needs.

因此,若能夠讓禮贈品不再只限於企業對消費者,使得在大眾可在於人機介面裝置上進行禮贈品交易,因此能夠解決習用由公司發行之禮券所造成的問題,如此應為一最佳解決方案。Therefore, if the gift can no longer be limited to the business-to-consumer, so that the public can be engaged in the gift-to-sales transaction on the human-machine interface device, it can solve the problem caused by the use of the company-issued gift certificate, so it should be the most Good solution.

本發明係關於一種禮品贈送方法及其系統,讓禮贈品不再只限於企業對消費者,使得在大眾可在於人機介面裝置上進行禮贈品交易。The present invention relates to a gift giving method and a system thereof, so that the gift is no longer limited to the business-to-consumer, so that the gift can be traded on the human-machine interface device.

一種禮品贈送方法,其步驟為: 1.         一贈禮者於一實體商店內之人機介面裝置中,輸入要贈送給一受禮者的訂購資訊; 2.         由一遠端管理平台接收訂購資訊後,通知一信托單位平台產生認證碼、並傳送一包含認證碼之認證訊息至該贈禮者,而該贈禮者收到認證訊息後,必須回覆以認證該訂購資訊的正確性,並於贈禮者繳費後,該信托單位平台能夠產生兌換序號,並傳送一包含兌換序號之兌換訊息至該受禮者; 3.         之後,若於一定期限內,該受禮者未以兌換序號兌換商品,該組兌換序號則設定為失效、並重新產生新的兌換序號後、傳送一包含新的兌換序號之兌換訊息至該贈禮者,以由該贈禮者於該人機介面裝置上兌換商品或是退費。A gift giving method, the steps of which are: 1. A gift giver enters order information to be presented to a recipient in a human-machine interface device in a physical store; 2. After receiving the order information by a remote management platform, Notifying a trust unit platform to generate an authentication code and transmitting an authentication message including the authentication code to the gift giver, and after receiving the authentication message, the gift giver must reply to verify the correctness of the order information, and after the gift giver pays the fee The trust unit platform is capable of generating a redemption serial number and transmitting a redemption message containing the redemption serial number to the recipient; 3. Thereafter, if the recipient does not redeem the commodity by the redemption serial number within a certain period of time, the group redemption serial number is set After the invalidation and re-generation of the new redemption serial number, a redemption message containing the new redemption serial number is transmitted to the gift giver to redeem the merchandise on the human-machine interface device or refund the fee.

更具體的說,所述訂購資訊係至少包含一贈禮者手機號碼、一受禮者手機號碼及一禮品相關資訊。More specifically, the order information includes at least one giver mobile phone number, a recipient's mobile phone number, and a gift related information.

更具體的說,所述當贈禮者收到認證訊息後,能夠回覆以認證該贈禮者手機號碼的正確性。More specifically, when the gift giver receives the authentication message, the gifter can reply to verify the correctness of the giver's mobile phone number.

更具體的說,所述任何於該人機介面模組上操作之贈禮狀態能夠由該人機介面模組記錄為一贈禮進度資訊,而該贈禮進度資訊係包含贈禮者是否已輸入訂購資訊、贈禮者是否已繳費成功、受禮者是否已兌換商品、贈禮者是否已兌換商品。More specifically, the gift status of any operation on the human interface module can be recorded by the human interface module as a gift progress information, and the gift progress information includes whether the gift giver has entered the order information, Whether the gift giver has paid the fee successfully, whether the recipient has redeemed the goods, and whether the gift giver has redeemed the goods.

更具體的說,所述遠端管理平台能夠設定一兌換時間期限,若該受禮者未於兌換時間期限內、以兌換序號於該人機介面裝置上兌換商品,該信托單位平台則能夠將該組兌換序號設定為失效。More specifically, the remote management platform can set a redemption time period, and if the recipient does not redeem the commodity on the human interface device by using the redemption serial number within the redemption time period, the trust unit platform can The group redemption number is set to invalid.

更具體的說,所述贈禮者除了能夠於實體商店內之人機介面裝置上輸入要贈送給一受禮者的訂購資訊之外,亦能夠於一手機app軟體或是一網頁上,進行禮品贈送More specifically, in addition to being able to input the order information to be presented to a recipient on the human-machine interface device in the physical store, the gift giver can also present the gift on a mobile app or a webpage.

一種禮品贈送系統,係包括:至少一個人機介面裝置,係設置於一實體商店內,該人機介面裝置係至少包含了一人機介面模組、一中央處理模組及一資料傳輸模組,其中該人機介面模組能夠讓一贈禮者能夠輸入要贈送給一受禮者的訂購資訊;一遠端管理平台,係與該人機介面裝置進行連線,而該遠端管理平台係包含有一資料庫模組、一中央處理模組、一資料接收模組及一資訊通知模組,其中該訂購資訊能夠由該人機介面裝置之資料傳輸模組傳送至該遠端管理平台、並儲存於該資料庫模組內;一信托單位平台,係與該遠端管理平台進行連線,而該信托單位平台係包含有一中央處理模組、一資訊接收模組、一認證碼產生模組、一兌換序號產生模組及一資訊通知模組,其中該遠端管理平台能夠通知該信托單位平台已輸入訂購資訊,之後,該認證碼產生模組則會產生認證碼、並由該資訊通知模組傳送一包含認證碼之認證訊息至該贈禮者;因此當贈禮者收到認證訊息後,能夠回覆該認證訊息給該信托單位平台,以認證該訂購資訊的正確性,之後,該贈禮者藉由該人機介面裝置進行繳費後,該兌換序號產生模組能夠產生兌換序號,並由該資訊通知模組傳送一包含兌換序號之兌換訊息至一受禮者,若該受禮者未以兌換序號於該人機介面裝置上兌換商品,該信托單位平台則能夠將該組兌換序號設定為失效、並重新由該兌換序號產生模組產生新的兌換序號後、並由該資訊通知模組傳送一包含新的兌換序號之兌換訊息至該贈禮者,以由該贈禮者能夠於該人機介面裝置上進行兌換商品或是進行退費。A gift giving system comprising: at least one human-machine interface device disposed in a physical store, the human-machine interface device comprising at least a human-machine interface module, a central processing module and a data transmission module, wherein The human interface module enables a gift giver to input subscription information to be presented to a recipient; a remote management platform is connected to the human interface device, and the remote management platform includes a data a library module, a central processing module, a data receiving module and an information notification module, wherein the order information can be transmitted to the remote management platform by the data transmission module of the human interface device and stored in the Within the database module; a trust unit platform is connected to the remote management platform, and the trust unit platform includes a central processing module, an information receiving module, an authentication code generating module, and a redemption a serial number generating module and an information notification module, wherein the remote management platform can notify the trust unit platform that the order information has been input, and then the authentication code generates a mode An authentication code is generated, and the information notification module transmits an authentication message including the authentication code to the gift giver; therefore, when the gift giver receives the authentication message, the reply message can be replied to the trust unit platform to authenticate the The correctness of the order information, after which the gift giver can make a redemption serial number by using the human interface device, and the information notification module transmits a redemption message containing the redemption number to the The recipient, if the recipient does not redeem the merchandise on the human interface device by the redemption serial number, the trust unit platform can set the group redemption serial number to be invalid, and re-generate the new redemption serial number by the redemption serial number generation module. Thereafter, the information notification module transmits a redemption message including a new redemption serial number to the gift giver, so that the gift giver can exchange the merchandise or refund the fee on the human interface device.

更具體的說,所述訂購資訊係至少包含一贈禮者手機號碼、一受禮者手機號碼及一禮品相關資訊。More specifically, the order information includes at least one giver mobile phone number, a recipient's mobile phone number, and a gift related information.

更具體的說,所述資訊通知模組所傳送之認證訊息係傳送至一使用該贈禮者手機號碼之手持電子裝置。More specifically, the authentication message transmitted by the information notification module is transmitted to a handheld electronic device that uses the giver's mobile phone number.

更具體的說,所述當贈禮者收到認證訊息後,能夠回覆該認證訊息給該信托單位平台,以認證該贈禮者手機號碼的正確性More specifically, when the gift giver receives the authentication message, the gifter can reply the authentication message to the trust unit platform to authenticate the correctness of the giver's mobile phone number.

更具體的說,所述資訊通知模組所傳送之兌現訊息係傳送至一使用該送禮者手機號碼之手持電子裝置。More specifically, the redemption message transmitted by the information notification module is transmitted to a handheld electronic device that uses the giver's mobile phone number.

更具體的說,所述資訊通知模組所傳送之兌現訊息係傳送至一使用該贈禮者手機號碼之手持電子裝置。More specifically, the redemption message transmitted by the information notification module is transmitted to a handheld electronic device that uses the giver's mobile phone number.

更具體的說,所述任何於該人機介面模組上操作之贈禮狀態能夠由該人機介面模組記錄為一贈禮進度資訊,其中該贈禮進度資訊係包含贈禮者是否已輸入訂購資訊、贈禮者是否已繳費成功、受禮者是否已兌換商品、贈禮者是否已兌換商品。More specifically, the gift status of any operation on the human interface module can be recorded by the human interface module as a gift progress information, wherein the gift progress information includes whether the gift giver has entered the order information, Whether the gift giver has paid the fee successfully, whether the recipient has redeemed the goods, and whether the gift giver has redeemed the goods.

更具體的說,所述遠端管理平台能夠設定一兌換時間期限,若該受禮者未於兌換時間期限內、以兌換序號於該人機介面裝置上兌換商品,該信托單位平台則能夠將該組兌換序號設定為失效。More specifically, the remote management platform can set a redemption time period, and if the recipient does not redeem the commodity on the human interface device by using the redemption serial number within the redemption time period, the trust unit platform can The group redemption number is set to invalid.

更具體的說,所述贈禮者除了能夠於實體商店內之人機介面裝置上輸入要贈送給一受禮者的訂購資訊之外,亦能夠於一手機app軟體或是一網頁上,進行禮品贈送,而該手機app軟體或是該網頁亦具有與該人機介面裝置相同的架構與功能More specifically, in addition to being able to input the order information to be presented to a recipient on the human-machine interface device in the physical store, the gift giver can also present the gift on a mobile app or a webpage. And the mobile app or the webpage has the same architecture and function as the human interface device

有關於本發明其他技術內容、特點與功效,在以下配合參考圖式之較佳實施例的詳細說明中,將可清楚的呈現。Other details, features, and advantages of the present invention will be apparent from the following description of the preferred embodiments.

請參閱第1圖,為本發明禮品贈送方法及其系統之流程示意圖,其步驟為: 1.         一贈禮者於一實體商店內之人機介面裝置中,輸入要贈送給一受禮者的訂購資訊101; 2.         由一遠端管理平台接收訂購資訊後,通知一信托單位平台產生認證碼、並傳送一包含認證碼之認證訊息至該贈禮者,而該贈禮者收到認證訊息後,必須回覆以認證該訂購資訊的正確性,並於贈禮者繳費後,該信托單位平台能夠產生兌換序號,並傳送一包含兌換序號之兌換訊息至該受禮者102; 3.         之後,若於一定期限內,該受禮者未以兌換序號兌換商品,該組兌換序號則設定為失效、並重新產生新的兌換序號後、傳送一包含新的兌換序號之兌換訊息至該贈禮者,以由該贈禮者於該人機介面裝置上兌換商品或是退費103。Please refer to FIG. 1 , which is a schematic flowchart of a gift giving method and a system thereof according to the present invention. The steps are as follows: 1. A gift giver enters a subscription information to be presented to a recipient in a human-machine interface device in a physical store. 101. 2. After receiving the order information by a remote management platform, notify a trust unit platform to generate an authentication code and transmit an authentication message including the authentication code to the giver, and the gifter must reply after receiving the authentication message. To verify the correctness of the order information, and after the gift giver pays, the trust unit platform can generate a redemption serial number and transmit a redemption message containing the redemption number to the recipient 102; 3. After a certain period of time, The recipient is not redeemed with the redemption serial number, the group redemption serial number is set to expire, and after the new redemption serial number is regenerated, a redemption message containing the new redemption serial number is transmitted to the giver for the gift giver to Redeem merchandise on the man-machine interface device or refund 103.

而實施以上步驟之架構如第2、3、4、5圖所示,其中該禮品贈送系統係包括至少一個人機介面裝置11、一遠端管理平台2及一信托單位平台3,其中該人機介面裝置11係設置於一實體商店1內,該人機介面裝置11係至少包含了一人機介面模組112、一中央處理模組111及一資料傳輸模組113,其中該人機介面模組112則是用以讓一贈禮者4能夠輸入要贈送給一受禮者5的訂購資訊;The architecture for implementing the above steps is as shown in the second, third, fourth, and fifth embodiments, wherein the gift giving system includes at least one human interface device 11, a remote management platform 2, and a trust unit platform 3, wherein the human machine The interface device 11 is disposed in a physical store 1 , and the human interface device 11 includes at least a human interface module 112 , a central processing module 111 , and a data transmission module 113 . The human interface module 112 is for allowing a gift giver 4 to input order information to be presented to a recipient 5;

其中該遠端管理平台2係與該人機介面裝置11進行連線,而該遠端管理平台係包含有一資料庫模組22、一中央處理模組21、一資料接收模組23及一資訊通知模組24,其中該訂購資訊能夠由該人機介面裝置11之資料傳輸模組113傳送至該遠端管理平台之資料接收模組23、並儲存於該資料庫模組22內;The remote management platform 2 is connected to the human interface device 11, and the remote management platform includes a database module 22, a central processing module 21, a data receiving module 23, and an information. The notification module 24, wherein the order information can be transmitted to the data receiving module 23 of the remote management platform by the data transmission module 113 of the human interface device 11 and stored in the database module 22;

而該信托單位平台3則是與該遠端管理平台2進行連線,而該信托單位平台3係包含有一中央處理模組31、一資訊接收模組32、一認證碼產生模組33、一兌換序號產生模組34及一資訊通知模組35,其中該遠端管理平台2之資訊通知模組24能夠通知該信托單位平台3已輸入訂購資訊,之後,該認證碼產生模組33則會產生認證碼、並由該資訊通知模組35傳送一包含認證碼之認證訊息至該贈禮者4。The trust unit platform 3 is connected to the remote management platform 2, and the trust unit platform 3 includes a central processing module 31, an information receiving module 32, an authentication code generating module 33, and a The exchange number generation module 34 and the information notification module 35, wherein the information notification module 24 of the remote management platform 2 can notify the trust unit platform 3 that the order information has been input, and then the authentication code generation module 33 An authentication code is generated, and an authentication message including the authentication code is transmitted from the information notification module 35 to the giver 4.

而實際用於贈禮的程序則如第6A圖~第6E圖所示,當贈禮者4於實體商店1之人機介面裝置11前時,如第6A圖所示,贈禮者4必須先點選「請選擇欲贈送之禮品」後,則會連結至一禮品網頁(圖中未示),而當選擇好禮品項目(XXX雞精)後,如第6B圖及第6C圖所示,則必須再輸入其他訂購資訊(贈禮者姓名及手機號碼、受禮者姓名及手機號碼),而點選「下一步」後,如第6D圖所示,由於該人機介面模組112會將訂購資訊傳送至該遠端管理平台之資料接收模組23,因此該資訊通知模組24則會將已輸入訂購資訊的贈禮進度資訊傳送至該資訊接收模組32,因此該認證碼產生模組33則會產生一組認證碼、並由該資訊通知模組35傳送一包含認證碼之認證訊息至該贈禮者4之贈禮者手持電子裝置41,並要求贈禮者4回覆簡訊,以確認贈禮者手機號碼的正確性;The procedure actually used for the gift is as shown in Figures 6A to 6E. When the gift giver 4 is in front of the human machine interface device 11 of the physical store 1, as shown in Fig. 6A, the gift giver 4 must first select "Please select the gift you wish to give" will be linked to a gift page (not shown), and when the gift item (XXX Chicken) is selected, as shown in Figures 6B and 6C, it must be Enter other ordering information (gifter's name and mobile phone number, recipient's name and mobile phone number), and click "Next". As shown in Figure 6D, the man-machine interface module 112 will transmit the order information to The data receiving module 23 of the remote management platform, the information notification module 24 transmits the gift progress information of the order information to the information receiving module 32, so the authentication code generating module 33 generates A set of authentication codes, and the information notification module 35 transmits an authentication message including the authentication code to the giver handheld electronic device 41 of the giver 4, and asks the giver 4 to reply to the newsletter to confirm that the giver's mobile phone number is correct. Sex

而贈禮者4回覆簡訊後,則回到該人機介面裝置11之人機介面模組112上點選「已完成認證」,最後,則如第6E圖所示,會將所有訂購資訊(禮品項目、贈禮者姓名及手機號碼、受禮者姓名及手機號碼)顯示出來,贈禮者4確認無誤後,則能夠將繳費單列印出來,並至該實體商店1之櫃台進行繳費(繳費並不限於此種方式,亦能夠直接於該人機介面裝置11上輸入信用卡卡號、第三方支付等等一類的方式進行繳費)。After the gifter 4 replies to the newsletter, he returns to the human interface module 112 of the human interface device 11 and clicks "completed authentication". Finally, as shown in Fig. 6E, all the order information (gift) will be displayed. The item, the name of the gift giver and the mobile phone number, the name of the recipient and the mobile phone number are displayed. After the gift giver 4 confirms the correctness, the payment slip can be printed out and paid to the counter of the physical store 1 (the payment is not limited to this). Alternatively, the payment can be made directly by inputting a credit card number, a third party payment, or the like directly on the human interface device 11.

而贈禮者4繳費後,已完成繳費的資訊(贈禮進度資訊)則會先傳送至該遠端管理平台之資料接收模組23,之後再由該資訊通知模組24傳送至該資訊接收模組32,因此該兌換序號產生模組34則會產生一組兌換序號、並由該資訊通知模組35傳送一包含兌換序號之兌換訊息至該受禮者5之受禮者手持電子裝置51,如第7圖所示,受禮者5則能夠依據兌換序號於實體商店1之人機介面裝置11進行兌換禮品。After the gifter 4 pays the fee, the information on the payment (the gift progress information) will be transmitted to the data receiving module 23 of the remote management platform, and then transmitted to the information receiving module by the information notification module 24. 32. Therefore, the redemption number generation module 34 generates a set of redemption serial numbers, and the information notification module 35 transmits a redemption message including the redemption number to the recipient electronic device 51 of the recipient 5, such as the seventh. As shown in the figure, the recipient 5 can redeem the gift according to the redemption serial number in the human machine interface device 11 of the physical store 1.

而受禮者5兌換禮品則如第8A圖~第8C圖所示,受禮者5必須先於該人機介面模組112上點選「兌換禮品」後,則列印兌換單,並以兌換單於實體商店1之櫃台進行領取禮品。For the recipient 5 to redeem the gift, as shown in Figure 8A ~ Figure 8C, the recipient 5 must first click on the "Exchange Gift" on the Human Interface Module 112, then print the redemption slip and redeem the redemption slip. Receive gifts at the counter of the physical store 1.

由於該遠端管理平台2之中央處理模組21能夠設定一兌換時間期限,若該受禮者5於兌換時間期限內、以兌換序號於該人機介面裝置11上兌換商品,則通知該信托單位平台該受禮者5已兌換商品之資訊(贈禮進度資訊);但若該受禮者5未於兌換時間期限內、以兌換序號於該人機介面裝置11上兌換商品,該信托單位平台3則能夠收到受禮者未兌換商品之資訊(贈禮進度資訊),因此該信托單位平台3之中央處理模組31則能夠將原本的兌換序號(ABXXXXXX)設定為失效,並重新產生一組新的兌換序號(CNXXXXXX),且再藉由該資訊通知模組35傳送一包含兌換序號之兌換訊息至該贈禮者4之贈禮者手持電子裝置41,如第9圖所示,贈禮者4則能夠依據兌換序號於實體商店1之人機介面裝置11進行領取禮品或是退費。The central processing module 21 of the remote management platform 2 can set a redemption time limit, and notify the trust unit if the recipient 5 redeems the product on the human interface device 11 by using the redemption serial number within the redemption time period. The information that the recipient 5 has exchanged the merchandise (granting progress information); but if the recipient 5 does not redeem the merchandise on the human interface device 11 by the redemption number within the redemption time period, the trust unit platform 3 can Receiving the information of the unexchanged goods of the recipient (gift progress information), the central processing module 31 of the trust unit platform 3 can set the original redemption serial number (ABXXXXXX) to be invalid, and regenerate a new set of redemption serial numbers. (CNXXXXXX), and then by the information notification module 35, a redemption message containing the redemption number is transmitted to the gift giver's handheld electronic device 41. As shown in FIG. 9, the gift giver 4 can be based on the redemption serial number. The man-machine interface device 11 of the physical store 1 collects gifts or refunds.

其中領取禮品之程序如第8A圖~第8C圖所示,因此不再重複贅述,而退費程序則如第10A圖~第10C圖所示,贈禮者4必須先於該人機介面模組112上點選「退費」後,則列印退費單,由於退費的程序與方式因不同狀態而異,因此必須依據退費單上所指示的退費資訊進行退費(例如是直接於實體商店1之櫃台進行退費或是持退費單於銀行單位進行退費)。The procedures for receiving gifts are shown in Figures 8A to 8C, so the description will not be repeated, and the refund procedure is as shown in Figures 10A to 10C. The gift giver 4 must precede the human interface module. After selecting “Refund” on 112, the refund form will be printed. Since the procedures and methods of refunding vary according to different statuses, the refund must be made according to the refund information indicated on the refund form (for example, directly Reimbursement at the counter of the physical store 1 or refund of the refund in the bank unit).

另外,該贈禮者除了能夠於實體商店內之人機介面裝置上輸入要贈送給一受禮者的訂購資訊之外,亦能夠於一手機app軟體或是一網頁上,進行禮品贈送,而該手機app軟體或是該網頁之伺服器亦具有與該人機介面裝置相同的架構與功能。In addition, the gift giver can also enter a subscription information to be presented to a recipient in a human-machine interface device in the physical store, and can also present a gift on a mobile app or a webpage, and the mobile phone The app software or the server of the web page also has the same architecture and functions as the human interface device.

本發明所提供之禮品贈送方法及其系統,與其他習用技術相互比較時,其優點如下: 1.       本發明能夠讓禮贈品不再只限於企業對消費者,使得在大眾可在於人機介面裝置上進行禮贈品交易,如此也解決實體物流問題,建購更完整的禮贈品平台,成為禮贈品最佳選擇 2.      本發明已透過上述之實施例揭露如上,然其並非用以限定本發明,任何熟悉此一技術領域具有通常知識者,在瞭解本發明前述的技術特徵及實施例,並在不脫離本發明之精神和範圍內,當可作些許之更動與潤飾,因此本發明之專利保護範圍須視本說明書所附之請求項所界定者為準。The gift giving method and system thereof provided by the present invention have the following advantages when compared with other conventional technologies: 1. The present invention enables the gift to be no longer limited to the business-to-consumer, so that the public can be in the human-machine interface device. The present invention has been solved by the above-mentioned embodiments, but it is not intended to limit the present invention, and the utility model also solves the physical logistics problem, and builds a more complete gift giving platform, which is the best choice for the gift. Any of the above-mentioned technical features and embodiments of the present invention are known to those skilled in the art, and the present invention may be modified and retouched without departing from the spirit and scope of the present invention. The scope is subject to the definition in the claims attached to this manual.

<TABLE style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; BORDER-COLLAPSE: collapse; BORDER-TOP: medium none; BORDER-RIGHT: medium none; mso-border-alt: double windowtext 1.5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: 1.5pt double windowtext; mso-border-insidev: 1.5pt double windowtext"_0001"MsoTableGrid" border="1" cellSpacing="0" cellPadding="0"><TBODY><tr><td> 1 </td><td> 實體商店 </td></tr><tr><td> 11 </td><td> 人機介面裝置 </td></tr><tr><td> 111 </td><td> 中央處理模組 </td></tr><tr><td> 112 </td><td> 人機介面模組 </td></tr><tr><td> 113 </td><td> 資料傳輸模組 </td></tr><tr><td> 2 </td><td> 遠端管理平台 </td></tr><tr><td> 21 </td><td> 中央處理模組 </td></tr><tr><td> 22 </td><td> 資料庫模組 </td></tr><tr><td> 23 </td><td> 資料接收模組 </td></tr><tr><td> 24 </td><td> 資訊通知模組 </td></tr><tr><td> 3 </td><td> 信托單位平台 </td></tr><tr><td> 31 </td><td> 中央處理模組 </td></tr><tr><td> 32 </td><td> 資訊接收模組 </td></tr><tr><td> 33 </td><td> 認證碼產生模組 </td></tr><tr><td> 34 </td><td> 兌換序號產生模組 </td></tr><tr><td> 35 </td><td> 資訊通知模組 </td></tr><tr><td> 4 </td><td> 贈禮者 </td></tr><tr><td> 41 </td><td> 贈禮者手持電子裝置 </td></tr><tr><td> 5 </td><td> 受禮者 </td></tr><tr><td> 51 </td><td> 受禮者手持電子裝置 </td></tr></TBODY></TABLE><TABLE style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; BORDER-COLLAPSE: collapse; BORDER-TOP: medium none; BORDER-RIGHT: medium none; mso-border-alt: double windowtext 1.5pt; Mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: 1.5pt double windowtext; mso-border-insidev: 1.5pt double windowtext"_0001"MsoTableGrid" border=" 1" cellSpacing="0" cellPadding="0"><TBODY><tr><td> 1 </td><td> physical store</td></tr><tr><td> 11 </td ><td> Human Machine Interface Device</td></tr><tr><td> 111 </td><td> Central Processing Module</td></tr><tr><td> 112 < /td><td> Human Interface Module</td></tr><tr><td> 113 </td><td> Data Transfer Module</td></tr><tr><td > 2 </td><td> Remote Management Platform</td></tr><tr><td> 21 </td><td> Central Processing Module</td></tr><tr> <td> 22 </td><td> Library Module</td></tr><tr><td> 23 </td><td> Data Receiver Module</td></tr>< Tr><td> 24 </td><td> Information Notification Module</td></tr><tr><td> 3 </td><td> Trust Unit Platform</td></tr> <tr><td> 31 </td><td> Central Processing Module </td></tr><tr><td> 32 </td><td> Information Receiver Module</td></tr><tr><td> 33 </td><td> Authentication Code Generate Module</td></tr><tr><td> 34 </td><td> Redistribution Sequence Generation Module</td></tr><tr><td> 35 </td>< Td> Information Notification Module</td></tr><tr><td> 4 </td><td> Gift Giver</td></tr><tr><td> 41 </td>< Td> Gift giver handheld electronic device</td></tr><tr><td> 5 </td><td> Receiver</td></tr><tr><td> 51 </td> <td> The recipient's handheld electronic device</td></tr></TBODY></TABLE>

[第1圖]係本發明禮品贈送方法及其系統之流程示意圖。        [第2圖]係本發明禮品贈送方法及其系統之架構示意圖。        [第3圖]係本發明禮品贈送方法及其系統之人機介面裝置之內部架構示意圖。        [第4圖]係本發明禮品贈送方法及其系統之遠端管理平台之內部架構示意圖。        [第5圖]係本發明禮品贈送方法及其系統之信托單位平台之內部架構示意圖。        [第6A圖]係本發明禮品贈送方法及其系統之信托單位平台之贈禮操作實施例圖。        [第6B圖]係本發明禮品贈送方法及其系統之信托單位平台之贈禮操作實施例圖。        [第6C圖]係本發明禮品贈送方法及其系統之信托單位平台之贈禮操作實施例圖。        [第6D圖]係本發明禮品贈送方法及其系統之信托單位平台之贈禮操作實施例圖。        [第6E圖]係本發明禮品贈送方法及其系統之信托單位平台之贈禮操作實施例圖。        [第7圖]係本發明禮品贈送方法及其系統之信托單位平台之受禮者接收具有兌換序號之簡訊的實施例圖。        [第8A圖]係本發明禮品贈送方法及其系統之信托單位平台之兌換禮品操作實施例圖。        [第8B圖]係本發明禮品贈送方法及其系統之信托單位平台之兌換禮品操作實施例圖。        [第8C圖]係本發明禮品贈送方法及其系統之信托單位平台之兌換禮品操作實施例圖。        [第9圖]係本發明禮品贈送方法及其系統之信托單位平台之贈禮者接收具有兌換序號之簡訊的實施例圖。        [第10A圖]係本發明禮品贈送方法及其系統之信托單位平台之退費操作實施例圖。        [第10B圖]係本發明禮品贈送方法及其系統之信托單位平台之退費操作實施例圖。        [第10C圖]係本發明禮品贈送方法及其系統之信托單位平台之退費操作實施例圖。[Fig. 1] is a schematic flow chart of a gift giving method and a system thereof according to the present invention. [Fig. 2] is a schematic diagram showing the structure of the present invention and the system thereof. [Fig. 3] is a schematic diagram showing the internal structure of the human-machine interface device of the present invention gift giving method and system thereof. [Fig. 4] is a schematic diagram showing the internal structure of the remote gift management platform of the gift giving method and system of the present invention. [Fig. 5] is a schematic diagram showing the internal structure of the trust unit platform of the present invention gift giving method and system thereof. [Fig. 6A] Fig. 6A is a diagram showing an example of a gift giving operation of the trust unit platform of the gift giving method and system of the present invention. [Fig. 6B] is a diagram showing an example of a gift giving operation of the trust unit platform of the present invention gift giving method and system thereof. [Fig. 6C] is a diagram showing an example of a gift giving operation of the trust unit platform of the present invention gift giving method and system thereof. [Fig. 6D] is a diagram showing an example of a gift giving operation of the trust unit platform of the present invention gift giving method and system thereof. [Fig. 6E] Fig. 6 is a diagram showing an example of a gift giving operation of the trust unit platform of the present invention. [Fig. 7] is a diagram showing an embodiment of a message with a redemption serial number received by a recipient of the trust unit platform of the gift giving method and system of the present invention. [Fig. 8A] Fig. 8 is a diagram showing an embodiment of a redemption gift operation of the trust unit platform of the present invention gift giving method and system thereof. [Fig. 8B] Fig. 8 is a diagram showing an embodiment of a redemption gift operation of the trust unit platform of the present invention gift giving method and system thereof. [Fig. 8C] Fig. 8 is a diagram showing an embodiment of a redemption gift operation of the trust unit platform of the gift giving method and system of the present invention. [Fig. 9] is a diagram showing an embodiment of a gift of a trust unit platform of the present invention and a system for receiving a newsletter having a redemption number. [Fig. 10A] Fig. 10 is a diagram showing an example of the refund operation of the trust unit platform of the present invention gift giving method and system thereof. [Fig. 10B] Fig. 10 is a diagram showing an example of the refund operation of the trust unit platform of the present invention gift giving method and system thereof. [Fig. 10C] Fig. 10 is a diagram showing an example of the refund operation of the trust unit platform of the present invention gift giving method and system.

<TABLE style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; BORDER-COLLAPSE: collapse; BORDER-TOP: medium none; BORDER-RIGHT: medium none; mso-border-alt: double windowtext 1.5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: 1.5pt double windowtext; mso-border-insidev: 1.5pt double windowtext"_0002"MsoTableGrid" border="1" cellSpacing="0" cellPadding="0"><TBODY><tr><td>      無 </td><td>   </td></tr></TBODY></TABLE><TABLE style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; BORDER-COLLAPSE: collapse; BORDER-TOP: medium none; BORDER-RIGHT: medium none; mso-border-alt: double windowtext 1.5pt; Mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: 1.5pt double windowtext; mso-border-insidev: 1.5pt double windowtext"_0002"MsoTableGrid" border=" 1" cellSpacing="0" cellPadding="0"><TBODY><tr><td> None</td><td> </td></tr></TBODY></TABLE>

Claims (8)

一種禮品贈送方法,其步驟為:一贈禮者於一實體商店內之人機介面裝置中,輸入要贈送給一受禮者的訂購資訊;由一遠端管理平台接收訂購資訊後,通知一信托單位平台產生認證碼、並傳送一包含認證碼之認證訊息至該贈禮者,而該贈禮者收到認證訊息後,必須回覆以認證該訂購資訊的正確性,並於贈禮者繳費後,該信托單位平台能夠產生兌換序號,並傳送一包含兌換序號之兌換訊息至該受禮者,其中該訂購資訊係至少包含一贈禮者手機號碼、一受禮者手機號碼及一禮品相關資訊,而當贈禮者收到認證訊息後,能夠回覆以認證該贈禮者手機號碼的正確性;之後,若於一定期限內,該受禮者未以兌換序號兌換商品,該組兌換序號則設定為失效、並重新產生新的兌換序號後、傳送一包含新的兌換序號之兌換訊息至該贈禮者,以由該贈禮者於該人機介面裝置上兌換商品或是退費;另外任何於該人機介面模組上操作之贈禮狀態能夠由該人機介面模組記錄為一贈禮進度資訊,而該贈禮進度資訊係包含贈禮者是否已輸入訂購資訊、贈禮者是否已繳費成功、受禮者是否已兌換商品、贈禮者是否已兌換商品。 A gift giving method, the steps of which are: a gift giver in a human-machine interface device in a physical store, input order information to be presented to a recipient; after receiving the order information by a remote management platform, notify a trust unit The platform generates an authentication code and transmits an authentication message including the authentication code to the gift giver, and after receiving the authentication message, the gift giver must reply to verify the correctness of the order information, and after the gift giver pays the fee, the trust unit The platform is capable of generating a redemption serial number and transmitting a redemption message containing the redemption serial number to the recipient, wherein the subscription information includes at least one giver mobile phone number, a recipient's mobile phone number and a gift related information, and when the gift giver receives After the authentication message, the reply message can be replied to verify the correctness of the gift giver's mobile phone number; then, if the recipient does not redeem the product with the redemption serial number within a certain period of time, the group redemption serial number is set to expire and a new redemption is regenerated. After the serial number, a redemption message containing the new redemption serial number is sent to the giver for the gift giver to The device is redeemed for merchandise or refunded; and any gift-giving status operated on the human-machine interface module can be recorded by the human-machine interface module as a gift progress information, and the gift progress information includes whether the gift giver has entered Order information, whether the gift giver has successfully paid, whether the recipient has redeemed the goods, and whether the gift giver has redeemed the goods. 如請求項1所述之禮品贈送方法,其中該遠端管理平台能夠設定一兌換時間期限,若該受禮者未於兌換時間期限內、以兌換序號於該人機介面裝置上兌換商品,該信托單位平台則能夠將該組兌換序號設定為失效。 The gift giving method of claim 1, wherein the remote management platform is capable of setting a redemption time period, and if the recipient does not redeem the commodity on the human interface device by using the redemption serial number within the redemption time period, the trust The unit platform can set the group redemption number to invalid. 如請求項1所述之禮品贈送方法,其中該贈禮者除了能夠於實體商店內之人機介面裝置上輸入要贈送給一受禮者的訂購資訊之外,亦能夠於一手機app軟體或是一網頁上,進行禮品贈送。 The gift giving method of claim 1, wherein the gift giver can input the order information to be presented to a recipient in the human-machine interface device in the physical store, and can also be in a mobile app or a mobile phone Gifts are given on the web page. 一種禮品贈送系統,係包括:至少一個人機介面裝置,係設置於一實體商店內,該人機介面裝置係至少包含了一人機介面模組、一中央處理模組及一資料傳輸模組,其中該人機介面模組能夠讓一贈禮者能夠輸入要贈送給一受禮者的訂購資訊,其中該訂購資訊係至少包含一贈禮者手機號碼、一受禮者手機號碼及一禮品相關資訊;一遠端管理平台,係與該人機介面裝置進行連線,而該遠端管理平台係包含有一資料庫模組、一中央處理模組、一資料接收模組及一資訊通知模組,其中該訂購資訊能夠由該人機介面裝置之資料傳輸模組傳送至該遠端管理平台、並儲存於該資料庫模組內;一信托單位平台,係與該遠端管理平台進行連線,而該信托單位平台係包含有一中央處理模組、一資訊接收模組、一認證碼產生模組、一兌換序號產生模組及一資訊通知模組,其中該遠端管理平台能夠通知該信托單位平台已輸入訂購資訊,之後,該認證碼產生模組則會產生認證碼、並由該資訊通知模組傳送一包含認證碼之認證訊息至一使用該贈禮者手機號碼之手持電子裝置,而當贈禮者收到認證訊息後,能夠回覆該認證訊息給該信托單位平台,以認證該贈禮者手機號碼的正確性;因此當贈禮者收到認證訊息後,能夠回覆該認證訊息給該信托單位平台,以認證該訂購資訊的正確性,之後,該贈禮者藉由該人機介面裝置進行繳費後,該兌換序號產生模組能夠產生兌換序號,並由該資訊通知模組傳送一包含兌換序號之兌換訊息至一受禮者,若該受禮者未以兌換序號於該人機介面裝置上兌換商品,該信托單位平台則能夠將該組兌換序號設定為失效、並重新由該兌換序號產生模組產生新的兌換序號後、並由該資訊通知模組傳送一包含新的兌換序 號之兌換訊息至該贈禮者,以由該贈禮者能夠於該人機介面裝置上進行兌換商品或是進行退費;另外,任何於該人機介面模組上操作之贈禮狀態能夠由該人機介面模組記錄為一贈禮進度資訊,其中該贈禮進度資訊係包含贈禮者是否已輸入訂購資訊、贈禮者是否已繳費成功、受禮者是否已兌換商品、贈禮者是否已兌換商品。 A gift giving system comprising: at least one human-machine interface device disposed in a physical store, the human-machine interface device comprising at least a human-machine interface module, a central processing module and a data transmission module, wherein The human interface module enables a gift giver to input subscription information to be presented to a recipient, wherein the subscription information includes at least one giver mobile phone number, a recipient's mobile phone number, and a gift related information; The management platform is connected to the human interface device, and the remote management platform includes a database module, a central processing module, a data receiving module and an information notification module, wherein the subscription information The data transmission module of the human interface device can be transmitted to the remote management platform and stored in the database module; a trust unit platform is connected to the remote management platform, and the trust unit The platform comprises a central processing module, an information receiving module, an authentication code generating module, a redemption serial number generating module and an information notification module. The remote management platform can notify the trust unit platform that the subscription information has been input, and then the authentication code generation module generates an authentication code, and the information notification module transmits an authentication message including the authentication code to use the The hand-held electronic device of the gift giver mobile phone number, and when the gift giver receives the authentication message, can reply the authentication message to the trust unit platform to authenticate the correctness of the gift giver mobile phone number; therefore, after the gift giver receives the authentication message The certificate information can be replied to the trust unit platform to authenticate the correctness of the order information, and after the gift person pays the fee through the human interface device, the redemption number generation module can generate the redemption serial number, and The information notification module transmits a redemption message including a redemption number to a recipient. If the recipient does not redeem the commodity on the human interface device by using the redemption serial number, the trust unit platform can set the exchange serial number to invalid. And re-sending the new redemption serial number by the redemption number generation module, and transmitting the information by the information notification module The new exchange sequence containing The redemption message to the gift giver, so that the gift giver can redeem the merchandise or refund the fee on the human interface device; in addition, any gift status operated on the human interface module can be performed by the person The machine interface module records as a gift progress information, wherein the gift progress information includes whether the gift giver has entered the order information, whether the gift giver has paid the fee successfully, whether the recipient has exchanged the product, and whether the gift giver has exchanged the product. 如請求項4所述之禮品贈送系統,其中該資訊通知模組所傳送之兌現訊息係傳送至一使用該受禮者手機號碼之手持電子裝置。 The gift giving system of claim 4, wherein the redemption message transmitted by the information notification module is transmitted to a handheld electronic device using the recipient's mobile number. 如請求項4所述之禮品贈送系統,其中該資訊通知模組所傳送之兌現訊息係傳送至一使用該贈禮者手機號碼之手持電子裝置。 The gift giving system of claim 4, wherein the redemption message transmitted by the information notification module is transmitted to a handheld electronic device using the giver's mobile number. 如請求項4所述之禮品贈送系統,其中該遠端管理平台能夠設定一兌換時間期限,若該受禮者未於兌換時間期限內、以兌換序號於該人機介面裝置上兌換商品,該信托單位平台則能夠將該組兌換序號設定為失效。 The gift giving system of claim 4, wherein the remote management platform is capable of setting a redemption time period, and if the recipient does not redeem the commodity on the human interface device by using the redemption serial number within the redemption time period, the trust The unit platform can set the group redemption number to invalid. 如請求項4所述之禮品贈送系統,其中該贈禮者除了能夠於實體商店內之人機介面裝置上輸入要贈送給一受禮者的訂購資訊之外,亦能夠於一手機app軟體或是一網頁上,進行禮品贈送,而該手機app軟體或是該網頁亦具有與該人機介面裝置相同的架構與功能。 The gift giving system of claim 4, wherein the gift giver can also input the order information to be presented to a recipient in the human-machine interface device in the physical store, and can also be in a mobile app or a mobile phone On the webpage, a gift is given, and the mobile app or the webpage has the same architecture and functions as the human interface device.
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