KR20100018837A - The refunding mathod of business model - Google Patents

Abstract

PURPOSE: A refunding method of a business model is provided to enable more convenient product sales through reasonable product purchase after confirming a real product. CONSTITUTION: The delivery/reception confirmation for a predetermined product is received, and an adjustment request for the money of a product is received from a purchaser(S140). The adjustment request is addressed to a product seller. When the seller approves the adjustment request, acceptance information is addressed to the purchaser(S420,S430). The amount of money is changed, and the purchasing is approved.

Description

E-Commerce Refund Method {THE REFUNDING MATHOD OF BUSINESS MODEL}

The present invention relates to a method of refund of electronic commerce over the Internet. In particular, the present invention relates to a refund method for inducing the sale of an appropriate amount of money and refunding the difference through direct price adjustment between the traders after real confirmation at the sales site.

In the case of conventional online commodity trading, especially used goods trading, a lot of direct transactions between individuals are carried out through the community operated by individuals, but in this case, the risk of fraud, such as payment of goods or defective products, Frequently, buyers or sellers are at risk.

Some companies are currently supporting safe transactions, but they are not active because they stay at a level of service for the safety of universal payments.

When you trade a product online, unlike the offline, you cannot check the real product. Therefore, you cannot know the state of the real product until you purchase it. Therefore, the buyer determines the proper price for the real product before making a purchase decision. You cannot provide an opportunity for price negotiation with the seller.

The technical problem to be achieved by the present invention is to calculate the appropriate price through the confirmation of the actual product before the purchase completion point, when the product transaction, and determine the final sale price through the price negotiation between the trading participants, adjusted with the initial payment amount It is to provide a refund method that helps the transaction to be completed after refunding the difference of the selling price to the buyer.

The electronic commerce refund method according to the present invention comprises the steps of receiving an order of a buyer who purchases a predetermined product of a sales site, processing an amount payment, receiving a delivery and receipt confirmation of the predetermined product, and receiving the predetermined product from the buyer. Receiving a request for adjustment of the amount of money for and forwarding the adjustment request to the seller of the given item; if the seller accepts the request for adjustment, passing acceptance information to the buyer and changing the amount; and Confirming the purchase with the changed amount and refunding the difference to the buyer.

According to the present invention, the purchaser is able to purchase through price adjustment after directly checking the real item when trading a product, such as an offline face-to-face transaction, as opposed to completing a purchase by paying before confirming a product in an existing online transaction. In addition, the trading participants can securely trade while protecting the goods or the price of the transaction, and trade on the basis of anonymity, thereby avoiding the risk of exposure in the face-to-face transaction, while maintaining its advantages. This makes it easier for sellers to sell their products.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and like reference numerals designate like parts throughout the specification.

Throughout the specification, when a part is said to "include" a certain component, it means that it can further include other components, without excluding other components unless specifically stated otherwise. In addition, the terms “… unit”, “… unit”, “module”, etc. described in the specification mean a unit that processes at least one function or operation, which may be implemented by hardware or software or a combination of hardware and software. have.

According to the present invention, in electronic commerce via the Internet, a dynamic pricing commerce (hereinafter referred to as DPC), ie, a sales site that induces a refund, allows a buyer to check the real item and then directly adjust the price with the seller. It relates to a refund method for inducing a refund of a predetermined amount.

Hereinafter, a transaction system according to an embodiment of the present invention will be described with reference to FIGS. 1 and 2.

1 is a diagram illustrating a transaction relationship diagram according to the present invention, and FIG. 2 is a block diagram illustrating the transaction system of FIG. 1 in detail.

1 and 2, a trading system according to the present invention includes a DPC server 100, a DPC system 200, and a mobile gateway 300.

The trading system according to the present invention may contact the buyer 500 and the seller 400 via mobile and / or the web, and relay the connection between the buyer and the seller using the mobile or the web.

In detail, the DPC system 200 manages a corresponding sales site, and provides service usage rights and transaction information collection and management functions to users of the sales site such as membership information, product information, order / payment, and sales management of the sales site. To perform.

The DPC system 200 allows the seller 400 to post and sell products on the sales site through membership registration, and to manage sales and sales, and the buyer 500 to order and pay for the goods through the product search. .

In addition, in the DPC system 200, the buyer 500 may adjust the price of the product by requesting the seller 400 to adjust the price, and the seller 400 may sell the product if the selling price changes through the adjustment with the buyer 500. You can change the price.

The service user data and transaction related information subscribed through the DPC system 200 are stored in the database 150 of the DPC server 100 through transmission and reception with the DPC server 100, and the stored information is stored in the DPC system ( Recall from 200).

The mobile gateway 300 converts the information generated in the DPC server 100 into a mobile form between the DPC server 100 and the buyer 500 or the seller 400 using the sales site, thereby converting the information generated in the DPC server 100 into the mobile form. Send to 500. In addition, it serves as a mobile information transmission and reception unit for transmitting the information coming into the mobile from the buyer 500 or seller 400 to the server 100.

Specifically, the mobile gateway 300 is generated on the web (web) to be transmitted to the mobile to the user, such as product confirmation, product delivery, price adjustment, transaction between us and purchase confirmation delivered from the DPC server 100 The information to be transmitted to the DPC server 100 and the corresponding information transmitted from the DPC server 100 for price adjustment or sale price change between the user and the user are converted into mobile information in the form of a text message to the user and provided to the user.

In addition, when the user wants to change existing information such as a sale price change through the provided mobile information, the mobile gateway 300 transmits the information to the DPC server 100 to be reflected in the transaction.

The DPC server 100 receives and stores the information generated from the DPC system 200 and the mobile gateway 300, and when the situation needs to be handled through the information received from the service user, the DPC server 100 uses the necessary information according to a predetermined process. Send to

Specifically, the DPC server 100 performs an identifier generation and interworking based on the order, and matching the delivery information.

The DPC server 100 generates a unique identifier per order from the time the buyer orders the product, and identifies the order through the identifier at the time of price adjustment or sales price change (DPC system, mobile gateway) or transaction. Communicate information to the parties.

In addition, the DPC server 100 delivers the information generated as a result of the transaction activity of each user to the DPC system 200 or the mobile gateway 300 to provide the user with the information in accordance with a predetermined transaction process to complete the transaction.

That is, matching information related to sellers and buyers generated for each transaction and information changed during the transaction such as product identification process, price adjustment process, adjustment result, and sale price change are matched, and the changes are reflected in the database 150. It stores and stores all information generated from the parties in each transaction, such as reimbursement of the settlement price through the changed price, to each service entity by reflecting it in the trading system and process.

Such a trading system is a mobile gateway interworking with the DPC system 200 interworking with the personal computer system 600 of the buyer 500 and the seller 400 and the mobile system 700 of the buyer 500 and the seller 400. 300, and enables price adjustment between trading parties using web and mobile via DPC server 100.

Hereinafter, the operation of such a trading system will be described with reference to FIGS. 3 to 6.

The trading system of this patent may face the seller 400 directly or after paying for the order and selling price for the desired product selected by the buyer 500 among the products posted by the seller 400 on the online sales site. Through actual goods confirmation through product delivery, the final selling price is determined by negotiating (adjusting) with the seller 400 on a web or mobile basis at the request of the buyer 500 to determine the difference between the initial payment amount and the final selling price. After the refund, the purchase is adjusted to complete.

3 is a flowchart illustrating the operation of a trading system according to an embodiment of the present invention, and FIG. 4 is a flowchart specifically illustrating an adjustment step of FIG. 3.

Referring to FIG. 3, first, a trading system according to an embodiment of the present invention allows a user to become a member of an internet sales site operated by the DPC system 200, and the seller 400 registers a desired product for sale after registering. Register with the DPC system 200.

Next, the registered purchaser 500 searches for the product to be purchased in the DPC system 200, orders the product, and pays the total amount of the product (S310).

When the product payment is completed, the buyer 500 and the seller 400 transmits a call-back URL-based text message to access the corresponding sales page along with the order information.

When accessing the web page through the call-back URL-based text message, the buyer 500 provides the method of using the DPC service (how to use, specific number guide, etc.), direct call function with the seller 400, and buyer adjustment function. In addition, the seller 400 provides the buyer 500 with a direct call function, a sale price change function, and the like.

Next, when the seller 400 provides the goods order / payment facts of the buyer 500, the buyer 500 confirms the goods confirmation schedule and place with the seller 400 to confirm the goods through direct face-to-face, or the seller 400 receives the goods by sending the goods by courier, the buyer 500 confirms the real goods (S320).

When the purchaser 500 confirms the product through direct contact with the seller 400, the seller 400 changes the selling price when the adjustment is made through price adjustment immediately.

However, when the buyer 500 confirms the product through the delivery of the product, the selling price is adjusted when the adjustment is successful through the price adjustment with the seller 400 based on the web or mobile text message using the transaction system of the present invention (S330). To change (S340).

The DPC system 200 checks whether or not the purchase is confirmed from the purchaser 500 within a predetermined date after the payment is completed (S350).

When the purchase is confirmed, the DPC server 100 refunds the difference between the initial settlement price and the adjustment price to the buyer 500, and notifies the buyer 500 of the result of the refund. Next, the seller 400 pays the selling price excluding the commission (S360).

On the other hand, if the price adjustment between the buyer 500 and the seller 400 failed, the buyer 500 performs a return to the seller 400 (S370), the return confirmation from the seller 400 and the buyer 500 Confirm the purchase cancellation from (S380). Next, the DPC server 100 refunds the purchase cost to the purchaser 500 in full (S390).

The DPC server 100 may support both cash refund and deposit refund in the form of cyber money. When the DPC server 100 supports cash refunds, the difference between the first payment amount and the adjusted price is refunded to the buyer 500 in cash through a variety of payment methods such as cash, credit card, and bank transfer.

When the DPC server 100 supports the refund of the deposit, the difference is refunded to the cyber money that can be used at the DPC sales site in the form of cash. This deposit can be used for future transactions or to pay for other services. In addition, in the case of a credit card, there may be room for unfair transactions in the transaction, so it may support a method of canceling the initial payment and completing the payment by re-approval based on the adjusted price.

As described above, the transaction system of the present invention supports the process to enable the buyer 500 to directly perform a price adjustment with the seller 400 before the purchase confirmation after the real confirmation.

Hereinafter, with reference to Figure 4 will be described in detail the price reset process through the price adjustment between the parties of the trading system of the present invention.

Referring to FIG. 4, when the trading system supports the web-based price adjustment, after the buyer confirms the product, the buyer enters the desired purchase price through the 'adjust' button provided by the order and payment management function on the DPC system. Request adjustment

The DPC server sends the requested adjustment price to the seller.

The seller views the proposed adjustment price from the buyer and responds to the adjustment by selecting one of the 'accept, adjust, reject' buttons presented by the DPC system.

At this time, if the seller selects the button of 'accept', the buyer automatically sends a message about the "adjustment success".

If the seller selects 'adjust', the seller offers the adjusted price to the buyer as a compromise, and if the seller chooses 'deny', the seller rejects the result of the adjustment rejection.

At this time, the message delivered to the buyer is delivered through the web and mobile text message (SMS).

On the other hand, the trading system of the present patent may support to adjust the price based on the mobile text message.

According to the trading system of this patent, when a buyer accesses the web / wapping page through a call-back URL-based text message sent to the buyer upon order and payment completion, the DPC system supports direct call function between buyer and seller. To induce direct price adjustments between the parties.

In contrast, the trading system of the present patent may support price adjustment by exchanging the adjustment price by text message only without inducing a direct currency between both parties.

Hereinafter, the price adjustment based on the mobile text message will be described with reference to FIGS. 5 and 6.

5 is a flowchart specifically illustrating an adjustment step according to an embodiment of the present invention, and FIG. 6 is a flowchart specifically illustrating an adjustment step according to another embodiment of the present invention.

Referring to Figure 5, the mobile text message-based price adjustment method according to an embodiment of the present invention as a price adjustment method using a call-back URL-based text message, the call-back URL-based text message provided when the payment is completed After accessing the price change web / wap page through the transaction information (transaction number, product name, initial selling price, buyer), enter the requirement (change price) and change it.

In other words, if the buyer sends the desired adjustment price to the DPC server through the 'Send Adjustment Price' feature of the call-back URL-based text message, the buyer wants the buyer to purchase the information for the desired adjustment price for the buyer to ___. Do you accept? Please connect and choose whether to adjust. ' Send as a call-back URL-based text message.

When the seller accesses the web / wap page of the call-back URL-based text message, the DPC system presents a selection of 'accept and rejection of adjustment' together with the above phrase and induces the seller to select the adjustment.

If the seller selects 'accept', the selling price is automatically changed and a confirmation text message for the changed selling price information is transmitted to the buyer through the mobile gateway.

If the seller selects 'adjust' for the adjustment price offered by the buyer, the new page is converted to a new adjustment price and the buyer receives a new adjustment price by switching to a new page.

If the seller chooses to "Reject," "Oh, the seller refused to reconcile." A text message in the form of a letter is delivered to the buyer, and it is determined that the mediation failed.

In this case, the direct currency persuades the seller about the reason for the adjustment, and the persuasion may lead to the adjustment. Therefore, even if the buyer wants to adjust the price through the mobile text message, the adjustment is explained through the explanation of the reason for the adjustment. Can be sent together with the adjustment price to send a short message about the reason for the adjustment.

Meanwhile, as shown in FIG. 6, when the trading system assigns a specific number corresponding to each transaction, the seller and the buyer transmit a text message to the specific number for DPC adjustment given to the transaction to exchange information about the adjustment price. Determine the adjustment price.

That is, the DPC server receives the adjustment price through a text message sent from the mobile gateway to a specific number for the DPC adjustment, and relays it to the seller.

For example, a seller and a buyer might send a text message of the form "Order Number_Reconciliation_Reconciliation (____ won)" to a specific number for DPC reconciliation for the transaction, and the DPC server will relay it to learn about the reconciliation price. Can be exchanged.

The embodiments of the present invention described above are not only implemented by the apparatus and method but may be implemented through a program for realizing the function corresponding to the configuration of the embodiment of the present invention or a recording medium on which the program is recorded, The embodiments can be easily implemented by those skilled in the art from the description of the embodiments described above.

Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

1 illustrates a transaction relationship diagram according to the present invention.

2 is a block diagram illustrating in detail the trading system of FIG. 1.

3 is a flowchart illustrating the operation of a trading system according to an embodiment of the present invention.

4 is a flowchart specifically illustrating an adjustment step of FIG. 3.

5 is a flowchart specifically showing an adjustment step according to an embodiment of the present invention.

6 is a flowchart specifically showing an adjustment step according to another embodiment of the present invention.

Claims (10)

Receiving an order from a buyer who purchases a given item on a sales site, processing the payment; Receiving confirmation of delivery and receipt of the predetermined product; Receiving a request for adjustment of an amount of money for the predetermined product from the buyer and forwarding the adjustment request to a seller of the predetermined product; If the seller accepts the adjustment request, forwarding acceptance information to the buyer and changing the amount; and Confirming the purchase with the changed amount and refunding the difference to the buyer E-commerce refund method comprising a. The method of claim 1, Receipt of the request to adjust the amount Receiving the adjustment request made through the adjustment manual on the web page of the sales site Ecommerce Refund Method. The method of claim 2, Accepting the mediation request Receiving the acceptance of the adjustment request made through the adjustment manual on the web page of the sales site. The e-commerce refund method. The method of claim 1, Receipt of the request for adjustment of the amount and acceptance of the request for adjustment Receiving an adjustment result by connecting a direct call through the call function of the buyer and seller provided to the sale site Ecommerce Refund Method. The method of claim 2, The request receiving step Receiving an adjustment request made through the adjustment manual by accessing a web page provided through a text message confirming receipt of payment; and Providing the seller with information about the mediation request via text message Containing Ecommerce Refund Method. The method of claim 5, The accept receiving step Receiving acceptance through the manual of the web page from the seller accessing the web page via the text message, and Transmitting the acceptance information to the buyer via the text message. Containing Ecommerce Refund Method. The method of claim 1, Receiving the request for adjustment of the amount and accepting the request for adjustment Via text message to a unique number corresponding to each transaction Ecommerce Refund Method. The method of claim 7, wherein Receiving a text message of an amount adjustment request from the buyer via the unique number; Sending the mediation request information to the seller in a text message, Receiving the text message of mediation acceptance from the seller via the unique number, and Sending the adjustment acceptance information to the buyer in the text message. Containing Ecommerce Refund Method. The method of claim 1, The refund step E-commerce refund method of refunding in the form of cash to the account of the buyer. The method of claim 1, The refund step E-commerce refund method of refunding in the form of cyber money that can be used at the sales site.

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