KR20090058339A - Voice mail system and method of processing a call in the system - Google Patents
Voice mail system and method of processing a call in the system Download PDFInfo
- Publication number
- KR20090058339A KR20090058339A KR1020070125075A KR20070125075A KR20090058339A KR 20090058339 A KR20090058339 A KR 20090058339A KR 1020070125075 A KR1020070125075 A KR 1020070125075A KR 20070125075 A KR20070125075 A KR 20070125075A KR 20090058339 A KR20090058339 A KR 20090058339A
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- KR
- South Korea
- Prior art keywords
- prefix
- information
- database
- msisdn
- voice mailbox
- Prior art date
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
Call processing method in a voice mailbox system according to an aspect of the present invention includes the steps of changing the prefix database to reflect the prefix information received through the user interface, and if the prefix database is changed, notifying the memory unit; If notified that the prefix database has been changed, after initializing the previously stored information, and reading the prefix information from the prefix database and storing it.
Description
The present invention relates to a voice mailbox system and a call processing method in a voice mailbox system, and more specifically, to a subscriber having a prefix of another operator in a voice mail system (VMS) of a specific operator. The present invention relates to a voice mailbox system supporting a number portability system that can be efficiently provided, and to a call processing method in the system.
The Mobile Number Portability (MNP) scheme means that even when a subscriber changes a mobile communication service provider, the service can be started from a new service provider without changing the telephone number of the mobile terminal received from an existing service provider. We say receiving system.
The MNP supports the subscriber to change only the network where the service is provided without changing the mobile phone number assigned by the existing operator. MNP is described in detail in 3GPP TS 23.066 Support of Mobile Number Portability (MNP) Technical Realization Phase 2.
When a user subscribes to a mobile communication service provided by a specific operator, the mobile operator first gives the subscriber an MSIN and MSISDN. The MSIN (Mobile Subscriber Identification Number) is a number used by a mobile carrier to uniquely identify a subscriber, and the Mobile Subscriber Integrated Service Digital Network (MSISDN) is a mobile terminal number of a mobile communication service subscriber.
In the past, when a subscriber receives a service from a new mobile service provider, it has to discard the MSISDN granted from the existing mobile service provider and receive a new MSISDN from the changed mobile service provider. In this case, changing the MSISDN is not only cumbersome, but also causes the inconvenience of notifying the MSISDN to someone who knows the MSISDN before the change.
However, under the number portability system, even if the subscriber changes from the existing mobile communication service provider to another mobile communication service provider, the existing MSISDN is used as it is. MNP is a function for moving MSISDN between mobile service providers.
If the calling terminal attempts to connect to the called terminal that is busy, powered-off or out of coverage in the mobile communication network, the corresponding Mobile Switch Center (MSC) receiving the call ) Inquires information about the called terminal in the Home Location Register (HLR). In this case, the MSC may know information on whether the called terminal is in a disabled state and whether the called terminal subscribes to a voice mail service (VMS).
The MSC determines whether the called terminal adopts the voice mailbox service when the called terminal is in a busy state. If the called terminal adopts the voice mailbox service, the MSC passes the call to the voice mailbox system. If the called terminal does not adopt the voice mailbox service, the MSC discards the call.
If the MSC wishes to forward the call to the voice mailbox system, it sends an Initial Address Message (IAM) to the voice mailbox system. When receiving the initialization address message, the voice mailbox system determines whether the called party subscribes to the voice mailbox service by using the called terminal information and the predetermined prefix information. To this end, the voice mailbox system assigns a specific prefix to a subscriber to be provided with the service, and provides a service only to the subscriber to which the prefix is assigned.
The voice mailbox system provides a voice mailbox service for incoming calls when the called party subscribes to the voice mailbox service.
1 is a diagram illustrating a configuration of a conventional voice mailbox system.
The existing
The
Meanwhile, since the
When booting the
In addition, when the service process is rebooted, the
The
For example, assuming that the mobile operator is SKT, the
In this case, the
2 is a diagram illustrating a process of processing a call introduced into a voice mailbox system.
In the current mobile communication network, the
For this determination, the
When a call flows in (Inbound Call) (S201), the
When the
In this case, the
If the prefix information exists, the
Thereafter, the called terminal subscriber may access the
FIG. 3 is a diagram illustrating a process of changing information of a subscriber in which an existing voice mailbox system provides a service.
The
On the other hand, in the
The
However, if the subscriber information to which the service provider needs to provide a service is changed (for example, a subscriber having an MSISDN granted from another service provider newly subscribes to a mobile communication service operated by the service provider), the
As described above, the
When the service process is rebooted, the
Then, when the call flows into the
As such, the existing voice mailbox system manages the subscriber's information provided by the service provider as a fixed file, and uses a fixed method of reading the prefix information from the fixed file at system booting and storing it in the memory. do. Therefore, when the information on the subscriber providing the service is changed, the service provider must reboot the service process to reset the fixed file.
When the service process is rebooted, the service process is initialized and cannot provide a service for a certain time. This may be a fatal disadvantage in providing more reliable communication services. Furthermore, the above problem occurs more frequently under the number portability system, in which a voice mailbox service must be provided to a mobile terminal having another operator's number.
Therefore, there is a need for a method that can change the information on subscribers to provide the voice mailbox service without rebooting the service process.
Accordingly, an object of the present invention is to add a prefix corresponding to the MSISDN through a manager web interface in order to provide a voice mailbox service to a subscriber having an MSISDN granted from another operator in a voice mailbox system of a specific operator. The present invention provides a voice mailbox system and a call processing method in a voice mailbox system that can provide a seamless voice mailbox service by recognizing the prefix.
Another object of the present invention is to manage the prefix information by using a hash function to quickly search whether there is a prefix information corresponding to the MSISDN of the mobile terminal when a call flows in order to provide a voice mailbox service more quickly The present invention provides a voice mailbox system and a call processing method in a voice mailbox system.
Voice mailbox system according to an aspect of the present invention for achieving the above object, to store the prefix information of the mobile terminal to provide a service, if the administrator changes the prefix information, the prefix to reflect and manage the pre-stored information When the database and the prefix database are changed, when the TCP / IP processing unit and the prefix database are notified of the change in the memory unit, the prestored information is initialized, and the prefix information is read and stored from the prefix database. And a memory unit.
In the voice mailbox system, the prefix is set according to the MSISDN of the mobile terminal.
In the voice mailbox system, the memory unit generates a hash key value corresponding to each MSISDN of the mobile terminal, and matches and stores an MSISDN and a prefix corresponding to an address space having each hash key value.
The voice mailbox system further includes a central processing unit that determines whether to provide a voice mailbox service by searching whether a prefix exists in the memory unit when a call flows.
In the voice mailbox system, when the call flows, the central processing unit retrieves the prefix using a hash key value obtained from the MSISDN of the incoming call.
In the voice mailbox system, when the administrator adds or deletes a prefix, the voice mailbox system further comprises a user interface for adding or deleting the prefix to the prefix database.
In the voice mailbox system, the user interface activates the TCP / IP processing unit at the same time when the administrator adds or deletes a prefix.
On the other hand, the call processing method in the voice mail system according to another aspect of the present invention for achieving the above object, the step of changing the prefix database to reflect the prefix information received through the user interface and the prefix database is changed In this case, the step of notifying the memory unit, and if notified that the prefix database has been changed, after initializing the stored information, and reading the prefix information from the prefix database and storing it.
In the call processing method in the voice mailbox system, the prefix is set to correspond to the MSISDN of the mobile terminal.
In the call processing method in the voice mailbox system, reading and storing the prefix information from the prefix database generates a hash key value from each MSISDN of the mobile terminal and stores the hash key value in an address space having each hash key value. Match and save the corresponding MSISDN and prefix.
The call processing method in the voice mailbox system may further include determining whether to provide a voice mail service by searching whether a prefix exists in the memory unit when a call flows in.
In the call processing method of the voice mailbox system, when searching for a presence of a prefix in the memory unit, the prefix is searched using a hash key value obtained from an MSISDN of an incoming call.
The call processing method in the voice mailbox system may further include providing a voice mail service when the prefix exists in the memory unit and ending the call when the prefix does not exist.
The call processing method in the voice mailbox system may further include a step in which an administrator inputs prefix information through a user interface.
According to the present invention, when providing a voice mailbox service to a subscriber having an MSISDN granted from another operator, the prefix corresponding to the MSISDN is flexibly set through the administrator web interface, and the added mailbox is recognized by the voice mailbox system. It can provide uninterrupted voice mail service and can cope more efficiently with the change of subscriber number system of a specific service provider.
Hereinafter, a voice mailbox system and a call processing method in a voice mailbox system according to the present invention will be described in detail with reference to the accompanying drawings.
4 is a diagram illustrating a configuration of a voice mailbox system according to the present invention.
The
When the call flows, the
Further, the
The TCP /
Meanwhile, in the detailed description of the present invention, it is assumed that an administrator adds an MNP number, but the present invention is not limited thereto. Therefore, even when the administrator deletes or edits an existing MNP number previously stored in the
The
Table 1 compares the existing
TABLE 1
The
First, unlike the conventional method of storing the MNP number information in a fixed form, the MNP number information is managed in a flexible form that can be changed.
Second, although the
Third, although the service process is rebooted to add the MNP number, the present invention does not need to reboot the service process even when adding the MNP number.
When the
The
Meanwhile, the
In the present invention, when the
The
5 is a diagram illustrating a subscriber information change process in the voice mailbox system according to the present invention.
When the subscriber is added by the number portability system, the manager of the
When the administrator inputs the MNP number through the user interface 450 (S502), the
When activated, the TCP /
When the
As described above, in the present invention, the MNP number is stored in the
FIG. 6A is a configuration of a program executed by the TCP / IP processing unit, and FIG. 6B illustrates a configuration of a program executed by the memory unit.
When an administrator assigns a MNP number to a newly added subscriber and inputs the MNP number through the
Performing this procedure is the program shown in FIG. 6A. When executing the program shown in FIG. 6A, the TCP /
In operation S610, the TCP /
In this case, the TCP /
The
When the TCP /
In this case, recognizing that the MNP number has been added, the
6B shows the configuration of a program executed by the memory unit.
The
A hash function is an algorithm that converts a short-length value or key that directly accesses an address so that you can find the information you want faster. That is, the hash function h (k) is an expression for calculating an address for a certain key k, and when a key value given to the hash function is substituted, the address where desired information is stored can be known. When looking for a string of information, it is time-consuming to find and compare the information one by one. Therefore, if you calculate the hash key from the information and store the information in the place corresponding to the key (that is, the information string), it is easy to find the desired information with only one hash key calculation.
For example, when the variable k refers to the MSISDN of the mobile terminal, the hash function h (k) may be defined as in Equation (1) below. However, Equation (1) is merely an example of a hash function, the present invention is not limited to the hash function.
h (k) = 2nd numeric value of MSISDN + 3rd numeric value of MSISDN * 2342 + .... 11th numeric value of MSISDN * 23) (Equation 1)
For example, assuming that the operator allocates 400001 as a prefix number (ie, MNP number) corresponding to a mobile terminal having an MSISDN of 019-382-2540, how the program illustrated in FIG. 6B is specifically executed. Let's look at it.
Step S650 represents a process of selecting an MSISDN number to be stored at a specific address of the memory unit. In operation S650, the
In operation S660, the hash key value ID matching the selected MSISDN is calculated using a hash function, and the MSISDN and MNP number corresponding to the address having the hash key value ID are stored. That is, 019-382-2540 is substituted into Equation (1) to obtain a hash key value, and then stores an MSISDN and an MNP number corresponding to an address space having each hash key value.
After the call flows, the MNP number is stored using the hash key value obtained from the MSISDN of the incoming call (S670). Regardless of whether the number of data is 10, 1000, or 60000, the address corresponding to the hash key value needs to be searched only once, so the search speed is fast. If the address having the hash key value corresponding to the
1 is a diagram showing the configuration of a conventional voice mailbox system.
2 is a diagram illustrating a process of processing a call introduced to a voice mailbox system.
3 is a diagram illustrating a process of changing information of a subscriber that a conventional voice mailbox system provides a service.
4 is a diagram showing the configuration of a voice mailbox system according to the present invention;
5 is a diagram illustrating a process of changing subscriber information in a voice mailbox system according to the present invention.
6A is a diagram showing the configuration of a program executed by a TCP / IP processing unit.
Fig. 6B is a diagram showing the configuration of a program executed by the memory unit.
* Description of the symbols for the main parts of the drawings *
400: voice mailbox system 410: central processing unit
420: TCP / IP processing unit 430: prefix database
440: Memory unit 450: User interface
Claims (14)
Priority Applications (1)
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KR1020070125075A KR20090058339A (en) | 2007-12-04 | 2007-12-04 | Voice mail system and method of processing a call in the system |
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KR1020070125075A KR20090058339A (en) | 2007-12-04 | 2007-12-04 | Voice mail system and method of processing a call in the system |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
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JPWO2021001875A1 (en) * | 2019-07-01 | 2021-01-07 |
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2007
- 2007-12-04 KR KR1020070125075A patent/KR20090058339A/en not_active Application Discontinuation
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPWO2021001875A1 (en) * | 2019-07-01 | 2021-01-07 | ||
WO2021001875A1 (en) * | 2019-07-01 | 2021-01-07 | 日本電信電話株式会社 | Number management system, number management method, number management device and number management program |
US11683413B2 (en) | 2019-07-01 | 2023-06-20 | Nippon Telegraph And Telephone Corporation | Number management system, number management method, number management device and number management program |
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