KR20050112542A - Method and system for voice message service - Google Patents

Abstract

The present invention relates to a voicemail service method and system for delivering a voice message with background music at a scheduled time desired by a user and notifying a caller of a reception result.

A first step in which the caller calls the voicemail service representative number; A second step of inputting a recipient's telephone number and a reservation time and recording a voice message according to the announcement of the voicemail server; A third step of the voicemail server calling the recipient's telephone number at the scheduled time; A fourth step of reproducing the recorded voice message by the voicemail server; And a fifth step of notifying a caller's terminal of a message reception result.

Eliminate the difficulties of international time difference caused by jet lag, can say hello to overseas acquaintances at a low cost, and can provide the convenience of callers and receivers with reservation setting function and reception result notification function, callback function and collect call Connections can be made to maximize user convenience.

Description

Voicemail service method and system {METHOD AND SYSTEM FOR VOICE MESSAGE SERVICE}

The present invention relates to a voicemail service method for transmitting a voice message and a system thereof, and more particularly, to a voicemail service method for delivering a voice message with background music at a desired reservation time and notifying a caller of a reception result. It's about the system.

With the rapid increase in the number of immigrant Korean families, international students and overseas business travelers, and foreigners living or staying in Korea, international calls are very expensive. The time difference between countries has made it difficult to talk on the phone.

In addition, although the use of voicemail service is becoming more common with the spread of wireless pagers and mobile phones, the conventional voicemail service checks a voice message by making a call after the receiver recognizes that the voice message has been received by a text message of a mobile phone or a pager. I adopt the method to do it. This method not only has the inconvenience that the receiver needs to make a call, but also has the problem that the caller cannot be sure whether the receiver has listened to the voice message.

Therefore, there is an urgent need for a new voicemail service that allows callers and receivers to send voice messages such as simple greetings or congratulatory greetings at a low price and at a convenient time and method, and that the caller immediately knows whether the recipients check the voice messages.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problem, and the caller schedules the voice message delivery time so that the receiver can listen to the voice message at the scheduled time without having to make a separate call, and the receiver immediately receives the voice message. It is an object of the present invention to provide a voicemail service method and system capable of allowing a caller to know, as well as allowing a direct call with a receiver using a single terminal key operation.

In order to achieve the above object, the present invention provides a method for providing a voice mail service in a system consisting of a telephone network and a voice mail server, comprising: a first step of a caller calling a representative number connected to the voice mail server; A second step of the caller inputting a receiver's telephone number and a reservation time and recording a voice message according to the announcement of the voicemail server; A third step of the voicemail server calling the called party number at the scheduled time; A fourth step of playing, by the voicemail server, the voice message; And a fifth step of the voicemail server notifying the caller's terminal of the message reception result.

In addition, the second step, the caller further comprises the step of selecting the background music, and provides a voice mail service method characterized in that to play the background music together when playing the voice message.

In addition, the second step, the voice mail service further comprises the step of providing a caller to confirm the information entered after the caller enters the recipient's phone number, the reservation time and the background music; Provide a method.

In addition, when the call connection of the third step fails, it provides a voice mail service method characterized in that the call connection is attempted every predetermined time.

In addition, the fourth step provides a voicemail service method, characterized in that a part of the voice message is played first, and then all the voice messages are played so that the receiver can identify the caller.

In addition, the fourth step may further include the step of reproducing the announcement to guide the call connection with the caller and the call connection to the caller terminal when the designated key of the receiver terminal is pressed. To provide.

In addition, the call connection provides a voicemail service method, characterized in that the collect call.

In the fifth step, when the caller's terminal is a mobile phone, the voice message reception result is notified by a text message. When the terminal is a landline phone, the fifth step is to notify the reception result by voice after making a call. It provides a voice mail service method characterized in that.

In addition, the text message includes an SMS callback, and provides a voice mail service method characterized in that the call is connected to the called party number when the designated key of the caller terminal is pressed.

In addition, there is provided a voice mail service method, characterized in that the recipient telephone number is two or more.

In addition, a voice message, a background music, a reservation time and a recipient's telephone number are input from the caller, and when the reservation time arrives, the caller's terminal is portable after playing the voice message and the background music by calling the recipient's telephone number. In case of a telephone, a voice mail service system is provided, wherein the voice mail server notifies a result of receiving a message by voice, and presses a designated key of the terminal.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 illustrates an embodiment of a voice mail service system according to an embodiment of the present invention and provides the voice mail service through an international telephone network. As shown, the reservation function of the present invention is very useful when there is a time difference between the place of residence of the sender 101 and the place of destination of the receiver 104, and the voice message recording, reservation transmission, and notification of reception result are provided by the international exchange 103. Provided by the Voice Message Service (VMS) server 102 to work with.

Figure 2 illustrates the caller's service usage process, when the caller makes a voice reservation recording, the recorded voice message is delivered to the receiver (201). The caller 202 dials the voicemail service representative number according to the present invention, inputs the country code, area code or mobile communication service identification number, telephone number, and a desired time (reservation time) for sending a message. After selecting the background music, you can record a voice message. At this time, when the caller inputs two or more recipient phone numbers, the group broadcast function is provided. At the scheduled time, the voice mail server calls the receiver 203 (s), plays the voice message recorded by the caller with the background music, and listens to the caller, and then sends the received result to the caller by SMS (Short Message Service) or voice. Notify.

3 is a flowchart illustrating a sender's voice message transmission request process. After the call to the voicemail service representative number through the caller terminal as described above (S301), enter the phone number of the receiver according to the guidance (S302 ~ S304) and enter the reservation time and background music (S305, S306) In the server, the caller hears the input information by voice so that the user can confirm whether the input is correct (S307 ~ S309). At this time, if the caller selects wrong input, the user can input again. If the caller inputs correctly, the caller is prompted to record a voice message and the call is terminated (S308 to S311).

4 illustrates an example of a voice message reception result notification function. The function automatically notifies the caller of an SMS callback or voice that the caller confirms that the caller has received the call. It is a function to make a call connection with a receiver through a telephone network.

As shown, the reception result notification method may vary according to the type of the caller's terminal, and the server determines the notification method by automatically recognizing and identifying the caller's phone number or by separately inputting the phone number and method to receive the reception result. Can be. Basically, when the caller uses the mobile phone, the reception confirmation text message and the callback are transmitted (401). When the caller is using the general phone, the caller automatically makes a call and guides the reception result by voice (402). When using a text message, the callback is transmitted only by pressing the 'call' key (403), and when using a voice, by pressing a designated key ('1' key in the drawing), the call is connected (404). .

5 is a flowchart illustrating a voice message delivery and reception result notification process. When the caller designates the designated time, the voicemail server attempts to connect to the caller's phone number (S501, S502). At this time, if the call is busy or no answer, the call is retried at regular intervals. When a call is connected, a voice message is played and played. In the present embodiment, a part of the recorded message is played and played in order to confirm the caller to the receiver (S503), and after a predetermined time, the entire message is played (S504 and S505). Provide convenience. After the voice message is played back, as described above, the caller is notified of the reception result including the reception time by a text message or a voice, and when a designated key is pressed on the caller terminal, a call connection is made with the receiver phone (S506 to S511).

Figure 6 illustrates a flow for operating the voicemail service method according to the present invention through the international network, TGS (Toll Gateway System, domestic call connection), IGW (International Gateway Server, international call connection), VMS connected to the telephone network It can be seen that the system is operated by a server, a Short Message System Gateway (SMSG), a Short Message System Center (SMSC), and a Collect-Call System (CCS). The SMS transmission module is installed in the VMS server and connected to the international SMSC of the corresponding country through the international SMSC and IP network. As shown in the figure, when a receiver presses a designated key immediately after confirming a voice message, the call may be connected to the caller or the call may be operated by a collect call.

So far I looked at the center of the preferred embodiment of the present invention. Those skilled in the art will appreciate that the present invention can be implemented in a modified form without departing from the essential features of the present invention. Therefore, the disclosed embodiments should be considered in descriptive sense only and not for purposes of limitation. The scope of the present invention is shown in the claims rather than the foregoing description, and all differences within the scope will be construed as being included in the present invention.

According to the present invention, it is possible to solve the difficulties of international calls due to time difference, to say hello to overseas acquaintances at a low cost, to provide the convenience of the sender and the receiver with the reservation setting function and the reception result notification function, The callback function and the collect call connection are possible to maximize the user's convenience. In addition, the voice message reservation delivery method according to the present invention may be used for promotion to excellent customers and new customers of the enterprise, and may be applied by adding a secret mailbox function.

1 is a system configuration diagram showing an embodiment of a voicemail service system according to the present invention;

2 is a diagram illustrating a caller's service usage process;

3 is a flowchart illustrating a process of requesting a sender to send a voice message;

4 is a diagram illustrating a voice message reception result notification function;

5 is a flowchart illustrating a voice message delivery and reception result notification process;

6 is a diagram illustrating an operation flow of a voice mailbox service system according to the present invention.

Claims (11)

In a system for providing a voice mail service in a system consisting of a telephone network and a voice mail server, A first step in which a caller dials a representative number connected to the voicemail server; A second step of the caller inputting a receiver's telephone number and a reservation time and recording a voice message according to the announcement of the voicemail server; A third step of the voicemail server calling the called party number at the scheduled time; A fourth step of playing, by the voicemail server, the voice message; And And a fifth step of the voicemail server notifying the caller's terminal of the message reception result. The method of claim 1, The second step further includes the step of the caller to select the background music, characterized in that for playing the voice message playing the background music together voice mail service method. The method of claim 2, The second step, the voice mail service method further comprises the step of providing a caller to confirm the information entered after the caller enters the recipient phone number, the reservation time and the background music. The method of claim 1, If the call connection of the third step fails, voice mail service method characterized in that for attempting to call every predetermined time. The method of claim 1, The fourth step, the voice mail service method characterized in that to play only a part of the voice message first and then all the voice messages so that the receiver can identify the caller. The method of claim 1, The fourth step further comprises the step of playing the announcement to guide the call connection with the caller and the call connection to the caller terminal when the designated key of the receiver terminal is pressed. The method of claim 6, And the call connection is a collect call. The method of claim 1, In the fifth step, when the caller's terminal is a mobile phone, the voice message reception result is notified by a text message, and when the terminal is a landline phone, the reception result is notified by voice after making a call. Voicemail service method. The method of claim 8, The text message includes an SMS callback, and voice call service method characterized in that the call is connected to the called party number when the designated key of the caller terminal. The method of claim 1, Voice receiver service method characterized in that the two or more recipient telephone numbers. After receiving the voice message, the background music, the reservation time and the recipient's phone number from the caller, when the scheduled time comes, the caller's phone number is dialed to play the voice message and the background music. And a voice mail server for notifying a result of receiving a message by voice when the landline phone is a text message and making a call connection with the called party's telephone number by pressing a designated key of the terminal.