KR20020018351A - Automatic electronic mail delivering and voice answering method in simple electronic exchange and thereof apparatus - Google Patents

Abstract

PURPOSE: A method for automatically transmitting an E-mail and performing voice response in a simple electronic exchange and an apparatus therefor are provided to receive the E-mail, convert the content of the received E-mail into a voice, inform the converted voice to a telephone number predetermined by a user, record a response mail as a voice, and transmit the response mail. CONSTITUTION: A switching module(90) switches data exchanged between an extension and an external network. A LAN interface module(10) connects to an E-mail server at a uniform time interval through an IP network(12). An local loop interface module(30) connects a call to a telephone number previously inputted by a user when a new mail is received. A voice record module(40) transmits a previously stored guide message when the call connects to the telephone number, informs the receipt of the mail to the user, and hears/manages the E-mail. A text-to-speech module(60) converts a corresponding mail with a text type into a voice signal. An extension interface module(20) performs an interface between a telephone(22) of the user and the switching module(90).

Description

Automatic e-mail forwarding and voice response method in simple electronic exchange and device therefor {AUTOMATIC ELECTRONIC MAIL DELIVERING AND VOICE ANSWERING METHOD IN SIMPLE ELECTRONIC EXCHANGE AND THEREOF APPARATUS}

According to the present invention, instead of checking the e-mail coming to the user of the simple e-exchange directly, the e-exchange can directly access the mail server, receive the e-mail, convert the contents of the received e-mail into voice, and set the call in advance. The present invention relates to an automatic e-mail transmission and voice response method and a device for transmitting an e-mail in a simple electronic exchange to inform a number and to record and transmit a response mail.

In the conventional simple electronic switch, only a simple voice call service is possible due to the absence of a local area network (LAN) interface or the like.

Recently, due to the spread of the Internet, the demand for data communication by the general public is increasing, and the use of e-mail is becoming common, and mobile phone operators are already commercializing a service that automatically notifies whether the e-mail is received.

However, these services are still insufficient in simple electronic exchanges. Especially, VOIP (VOICE OVER INTERNET PROTOCOL) systems, which have recently emerged, have a local area network interface, but e-mail receiving functions other than voice call function have not been developed yet. to be.

As shown in FIG. 1, the structure of the existing simple electronic exchange has a LAN interface module 10 and trunk lines and extension interface modules 20 and 30.

The extension interface module 20 is responsible for the interface with the telephone 22 used by the user of the electronic exchange, and the LAN interface module 10 allows connection with the IP (INTERNET PROTOCOL) network 12. The trunk line interface module 30 provides a trunk line call function by opening an interface with a trunk line network 32 such as a PSTN (PUBLIC SWITCHED TELEPHONE NETWORK) or an ISDN (INTERGRATED SERVICES DIGITAL NETWORK).

The voice recording module 40 is a device designed to provide a caller on the CO line to leave a voice message, and has a function of recording, reproducing, and deleting voice.

Most of these simple electronic exchanges have been developed for the purpose of voice calls, and thus, the LAN interface module 10 added also provides only a voice call function using VOIP technology.

That is, the LAN interface module 10 can be connected to the IP network 12, and the voice call can be connected to the cheap IP network 12 without using the expensive trunk line network 32 by using the voice interface. It allows you to make calls.

However, since these VOIP systems provide a voice call using a data network, they do not have a significant advantage in data-related services, and thus are less utilized. In particular, the VOIP systems are not provided with the ability to send and receive e-mails, which are used by many people recently. There is a disadvantage in that it is impossible to check the contents of the mail.

The present invention has been made in view of the above-mentioned problems of the prior art, and has been created to solve this problem. Instead of using a simple electronic exchange, a user who uses it directly checks an e-mail coming to him, Receives e-mails by accessing them, converts the contents of received e-mails into voices, notifies them to the phone number set by the user in advance, and automatically sends e-mails from the simple e-Exchanger so that the response mails can be recorded and transmitted again. It is an object of the present invention to provide a voice response method and a device thereof.

The above object of the present invention comprises the steps of inputting information on an e-mail account that the user has on the user's extension terminal; Accessing the user's e-mail server at regular time intervals based on the inputted information, and receiving the new e-mail by receiving an e-mail from the mail server and storing the new e-mail from the mail server; When the mail is received, calling the user using the CO line interface module and transmitting a guide message stored through the voice recording module to inform the user that the mail has been received; If the user wants to listen, converting the text mail received through the text-speech module into voice; If the user wants to respond after listening, the user's voice received through the CO line interface module is stored in the system through the voice recording module and converted into playable voice data through the voice file conversion module, and then resent to the mail sender. Is achieved.

In addition, an object of the present invention is a simple electronic switch, comprising: a switching module for switching data exchanged between an internal network and an external network; A LAN interface module for transmitting and receiving mail by connecting to an e-mail server at regular time intervals through an IP network; When a new mail is received, the CO line interface module connects to the phone number entered by the user and when the call is connected to the phone number, the pre-stored guide message is transmitted to notify the user of the arrival of the mail and listen to the e-mail. A voice recording module for managing; A text-speech module for converting the mail in a text form into a voice signal when a user who recognizes the arrival of the e-mail requests to listen to the e-mail; It is achieved by providing an automatic e-mail delivery and voice response device in a simple electronic exchange configured to include an extension interface module for interfacing between a user's telephone and the switching module.

1 is a schematic configuration diagram showing the structure of a simple electron exchanger according to the prior art,

Figure 2 is a schematic diagram showing the configuration for explaining the automatic e-mail delivery and voice response method in a simple electronic exchange according to the present invention.

Explanation of symbols on the main parts of the drawings

10: LAN interface module, 20: station interface module,

30: CO line interface module, 40: voice recording module,

50: e-mail sending and receiving module, 60: text-speech module,

70: voice file conversion module.

Hereinafter, a preferred embodiment according to the present invention will be described in more detail on the basis of the accompanying drawings.

Figure 2 is a schematic diagram showing the configuration for explaining the automatic e-mail delivery and voice response method in a simple electronic exchange according to the present invention.

According to FIG. 2, an e-mail transmitting / receiving module 50 using the IP network 12 together with the LAN interface module 10 is provided.

The e-mail transmitting / receiving module 50 performs a function of obtaining an e-mail from a mail server using a user-specified account and password and sending a mail reply composed of a voice file to a corresponding mail address.

In addition, the text-speech module 60 is provided, and the text-speech module 60 converts the text of the received e-mail into voice and can be easily configured by combining modules currently commercially available.

In addition, a voice file conversion module 70 is provided together with the voice recording module 40, and the voice file conversion module 70 allows the recipient of the reply to hear the sender's voice message using his PC. This function converts the stored voice messages into the voice file format used by.

These modules are all configured to be in communication with the switching module 90, it is also provided with a flash memory (80).

The flash memory 80 is a space for temporarily storing the received mail.

The present invention made up of such a configuration works as follows.

First, the user must enter information about his or her e-mail account on his extension terminal.

The necessary information is the IP address of the email server, the account (email ID), and the password for the mail account.

Using this information, a simple electronic exchange can send and receive electronic mail.

In addition, along with the e-mail account information, the user must enter a phone number to receive the mail contents.

When the user's e-mail information is input, the LAN interface module 10 and the e-mail transmitting and receiving module 50 are connected to the e-mail server at regular time intervals through the IP network 12.

At this time, the information about the account and password specified by the user is transmitted to the e-mail server, and if the connection is allowed from the server, the e-mail transmitting and receiving module 50 requests the server to receive a new mail.

The server receiving the request transmits the mail to the mail transmission / reception module 50 of the electronic exchange, and the received mail is stored in the flash memory 80.

When the reception ends in this way, the connection to the mail server is terminated.

When a new mail is received, the call is connected to the telephone number input by the user using the CO line interface module 30.

When the call is connected, the voice recording module 40 transmits a pre-stored guide message to inform the user that the mail has been received, and allows the user to select a function such as listening, storing, deleting, or responding using a DTMF receiver. do.

When the user wants to listen, the electronic exchange provides the content of the mail as an input of the text-speech module 70 so that the text of the received mail can be converted into voice.

Then, the voice converted by the module 70 is transmitted to the user's telephone device through the CO line interface module 30 again.

In this way, the user can listen to the mail received by the user.

Here, the service can be provided only when the language of the received mail text and the language that the text-speech module 70 allows as input are the same. For example, a text-to-speech module for the Korean language is required to convert the text inputted into the Korean language to speech. Therefore, the usefulness of the voice listening function may be improved according to the type of language provided by the text-speech module 70.

In addition to the text of the mail, the sender's e-mail address will also be voice-converted using the English text-to-speech module.

When the listening is finished and the response function of the mail is selected again according to the guide message of the voice recording module 40, the user records according to the guide message of the voice recording module 40.

At this time, the voice of the user coming through the trunk line interface module 30 is stored in the system through the voice recording module 40.

When the recording is over, the user informs the exchange that the recording has ended, for example by pressing the '#' or '*' key.

When the recording of the voice message is completed, the voice message is input to the voice file conversion module 70.

The voice file conversion module 70 converts the voice data recorded by the user into a file format that can be played on a PC.

This is necessary to make pure voice data playable on a PC.

The voice message converted into a file format reproducible on a PC through the voice file conversion module 70 is delivered to the e-mail address of the person who originally sent the mail (this is recorded in the received mail).

At this time, the LAN interface module 10 and the e-mail transmission and reception module 50 are used again.

In this way, the user who has received the new mail can listen to the mail by voice and can reply to it again by voice.

As described in detail above, the present invention has a very useful advantage because the user of the simple electronic exchanger can check and reply directly to the e-mail that arrives when he or she needs to empty the office due to a business trip or travel.

Claims (2)

Inputting information on an e-mail account that the user has on the user's extension terminal; Accessing a user's e-mail server at regular time intervals based on the inputted information, and receiving the new mail from the mail server and storing the new mail in a memory; When the mail is received, calling the user using the CO line interface module and transmitting a guide message stored through the voice recording module to inform the user that the mail has been received; If the user wants to listen, converting the text mail received through the text-speech module into voice; If the user wants to respond after listening, the user's voice received through the CO line interface module is stored in the system through the voice recording module and converted into playable voice data through the voice file conversion module, and then resent to the mail sender. Automatic e-mail delivery and voice response method in a simple electronic exchange, characterized in that the. In a simple electronic exchanger, A switching module for switching data exchanged between the internal station and the external network; A LAN interface module for transmitting and receiving mail by connecting to an e-mail server at regular time intervals through an IP network; When a new mail is received, the CO line interface module connects to the phone number entered by the user. A voice recording module which transmits a pre-stored guide message when the call is connected to the phone number to notify the user of the arrival of the mail and to listen / manage the e-mail; A text-speech module for converting the mail in a text form into a voice signal when a user who recognizes the arrival of the e-mail requests to listen to the e-mail; E-mail automatic delivery and voice response device in a simple electronic exchange, characterized in that it comprises an extension interface module for the interface between the user's telephone and the switching module.