KR20050100425A - A voice-order apparatus and voice-order accept method - Google Patents

Abstract

 The present invention relates to a voice ordering device and a voice order receiving method using the voice ordering device.

According to the present invention, after sequentially storing the order information including the table information on the orderer's side and the voice information input by the orderer, the table information of the stored order information is first output to the display unit according to the order acceptor's command. Disclosed is a voice ordering device capable of easily solving an order and reception of an order by outputting voice information through a speaker unit, and a technique related to a voice order receiving method using the voice ordering device.

Description

A voice-order apparatus and voice-order accept method}

The present invention relates to a voice ordering device and a voice order receiving method using the voice ordering device, and more particularly, after storing the voice information input by the orderer and the table information corresponding to the voice information, The present invention relates to a voice ordering device for outputting voice information and table information according to a command, so that an order receiving party can confirm order contents in voice and a voice order receiving method using the voice ordering device.

Techniques related to the present invention include an order call apparatus generally used in restaurants and the like. The order calling device is composed of a hemispherical calling device as shown in the perspective view of FIG. 1, and a display device for wirelessly receiving and outputting table information wirelessly transmitted from the calling device. As shown in the block diagram of FIG. 2, the call apparatus includes a call button, a wireless communication unit B for transmitting table information, and table information corresponding to the orderer side when the call button is operated by the orderer side. And a microprocessor which controls to send through B. In addition, the display apparatus includes a wireless communication unit A for receiving table information wirelessly transmitted from the calling device as shown in the block diagram of FIG. 3, a display unit for displaying table information received through the wireless communication unit A; And a microprocessor for controlling to display the table information received through the wireless communication unit A through the display unit.

However, since the order call apparatus as described above, firstly receives only the table information from the orderer side and displays it, the order receiver has to move to a specific table with the orderer and receive the order in order to receive the actual order. There was a mess of orders and orders. Second, when multiple calls are made by multiple orderers at the same time, the order caller may be missed due to the situation where the order receiver cannot check the table information. There was a problem that there is always a probability.

In addition, according to the Republic of Korea Registered Utility Model Publication No. 20-0284840 (Original Application, Patent No. 2001-0048788), there is disclosed a technology that allows customers and employees to communicate wirelessly to perform the order processing.

However, such an order processing device may be generated at the same time as the order of the other customers may not be accepted when a communication channel between the call originator and the order reception unit is established for communication between a specific customer and an employee. Because they have the problem that they cannot accept their orders in real time at the same time, it will be difficult to actually commercialize them.

The present invention has been made to overcome the above-described problems, when the orderer inputs the contents of the order by voice, after sequentially storing the input voice information and the table information corresponding thereto, the order recipient requests confirmation Then, by outputting the stored voice order information and table information, it is an object of the present invention to provide a voice ordering device that allows the order acceptor to check the order information, and a voice order receiving method using the voice ordering device.

According to an aspect of the present invention, an ordering apparatus includes: at least one order input unit for wirelessly transmitting order information including table information and voice information input by an orderer; And an order output unit for wirelessly receiving and outputting order information wirelessly transmitted from the at least one order input unit. The order output unit includes a wireless communication unit A for wirelessly receiving order information wirelessly transmitted from the order input unit; A memory unit for sequentially storing order information wirelessly received through the wireless communication unit A; A display unit configured to output table information among order information stored in the memory unit; A speaker unit for outputting voice information among order information stored in the memory unit; And a microprocessor A for controlling the memory unit, the display unit, and the speaker unit to display table information in order information through the display unit, and reproduce voice information through the speaker unit. Characterized in that it comprises a.

The order input unit may include a microphone unit B for receiving voice information input from the orderer side; Order button operated by the orderer side for the operation of the microphone unit B; A wireless communication unit B for wirelessly transmitting voice information input through the microphone unit B and table information corresponding to the voice information; And when the order button is operated, operates the microphone unit B to receive voice information from an orderer, and wirelessly transmits order information including the input voice information and table information corresponding to the corresponding voice information. Microprocessor B for controlling; It includes a specific feature to include.

The order output unit may include: an order reception display unit notifying that the predetermined order information to be confirmed to the order acceptor exists when predetermined order information that has not been previously outputted in the memory unit; And an order confirmation button for inputting an order acceptor's command to the microprocessor A to output order information stored in the memory unit through the display unit and the speaker unit. The microprocessor A further includes, when the order acceptor's command is input through the order confirmation button, outputs first order information stored in the memory unit through the display unit and the speaker unit. By doing so, the order can be prevented from being missed.

In addition, a voice order receiving method using a voice order device for achieving the above object, the order receiving step of receiving voice information; A storage step of storing order information including voice information input in the order receiving step and table information corresponding to the voice information; And an order information output step of outputting the stored order information according to a command of an order receiver, wherein the storing step includes sequentially storing input order information when a plurality of order information is input. The order information outputting step may include: outputting first order information stored among order information that is not previously output among the plurality of order information; Characterized in that it comprises a.

In the voice order receiving method using the voice ordering device, when the information which is not output in the order information output step among the order information stored in the storage step exists, the order receipt indicating that there is predetermined order information that is not confirmed exists. Display step; It is characterized by another comprising a further.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

4 is a block diagram of a voice ordering apparatus 300 according to an embodiment of the present invention.

Referring to FIG. 4, the voice ordering apparatus 300 according to the present embodiment includes an order inputter 30 operated on the orderer side and an order outputter 40 operated on the order acceptor side. The order input unit 30 is provided for each table, and the order output unit 40 has a plurality of order input units 30 provided for each table.

The order input unit 30 wirelessly transmits order information including voice information input by an orderer and table information corresponding to the voice information, and as shown in FIG. 4, the microprocessor B 31, order The button 32, the microphone part B 33, the wireless communication part B 34, the speaker part B 35, etc. are comprised.

The order button 32 is operated first when an orderer wants to place an order, and the microprocessor B 31 operates each unit by the operation of the order button 32.

The speaker unit B (35), for example, when the operation of the order button 32, 'thank you. How can I help you?' A predetermined guide message such as the above, and a predetermined order confirmation message according to the order confirmation as described later are output.

The microphone unit B 33 receives the voice information input from the orderer side. Here, the method of receiving a voice through the microphone B 33 may be implemented in various forms. For example, first, the microphone unit B 33 may be implemented while the orderer presses the order button 32, and second, the microphone unit B (for a predetermined time after the orderer presses the order button 32). 33) may be implemented to operate. In this case, in the first case, the voice information inputted until the orderer presses and releases the order button 32 should be implemented. In the second case, the orderer inputs a predetermined time after pressing the order button 32. The voice information should be implemented to send out.

The wireless communication unit B 34 serves as a communication window with the order output unit 40, such as wirelessly transmitting voice information input through the microphone unit B 33 and table information corresponding to the voice information. do.

The microprocessor B, by controlling the operation of each unit according to the operation of the order button 32, receives the voice information from the orderer side, the order information including the input voice information and table information corresponding to the voice information To be wirelessly transmitted through the wireless communication unit B 34, and further, controls a predetermined order confirmation message according to the order confirmation to be output through the speaker unit A 46, as described below.

Meanwhile, the order output unit 40 wirelessly receives and outputs order information wirelessly transmitted from the plurality of order input units 30, as shown in the block diagram of FIG. 4. The communication unit A 42, the memory unit 43, the order acceptance display unit 44, the display unit 45, the speaker unit A 46, the order confirmation button 47, and the like are configured.

The wireless communication unit A 42 serves as a communication window with the order input unit 30, such as wirelessly receiving order information wirelessly transmitted from the order input unit 30.

The memory unit 43 sequentially stores order information wirelessly received through the wireless communication unit A 42.

The order reception display unit 44 serves to inform the order acceptor that there is predetermined order information to be checked when there is predetermined order information that has not been previously output to the memory unit 43. In this case, various methods such as repetitive lighting of a specific sound or a lamp may be applied.

The display unit 45 outputs table information among order information stored in the memory unit 43.

The speaker unit 46 outputs voice information among order information stored in the memory unit 43.

The microprocessor A 41 operates the respective units, and controls to sequentially store the order information input from the order input unit 30 in the memory unit 43, and to output the stored order information first. On the other hand, it controls to send a specific signal according to the order output to the order input unit 30.

A voice order receiving method using an ordering apparatus according to an embodiment of the present invention configured as described above will be described with reference to the flowchart of FIG.

First, the microprocessor B (31), 'Order, when an orderer seated at a particular table presses the order button (32) of the order inputter provided or equipped on the particular table. What can I do for you? 'A predetermined guidance message, such as output through the speaker unit 35 (S501).

Subsequently, when the orderer inputs the voice corresponding to the order contents through the microphone unit B 33, the voice information is received (S502). Here, the voice content according to the order may be an order of a particular food or a drink, such as "3 bibimbap" or "2 bottles of soju", and additional items such as "Please bring me a glass of water" and "Please bring more kimchi". It could be an order, or it could be a call order like "Wait a minute" or a minute please? "

When the voice information is input through the microphone part B 33, the microprocessor B 31 may input the voice information and specific table information corresponding to the voice information (for example, 17, 16, etc.). Order information, including the table number of the control unit, is transmitted through the wireless communication unit B 34, and accordingly, the order output unit 40 receives the order information through the wireless communication unit A 42 and then stores the memory. The order information received in the unit 43 is stored <S503>. In this case, a plurality of order information may be simultaneously input from the plurality of order input devices 30. In this case, the microprocessor A 41 sequentially stores a plurality of order information received through the wireless communication unit A 42 according to the received time.

When the new order information is stored, the microprocessor A 41 controls the order acceptance display unit 44 to indicate that order information that is not output to the memory unit 43 is stored (S504). Make sure that there is order information to check. Of course, if there is not only the new order information is stored, but also the order information that is not already output among the already stored order information is implemented so that the order acceptance display unit 44 is operated.

When the order acceptor recognizes that there is order information to be checked according to the operation of the order accept display unit 44 above, and inputs a command to the microprocessor A 41 to output the order information by operating the order confirm button 47. In response to such a command, the microprocessor A 41 outputs the voice information through the speaker unit 46, and outputs the table information through the display unit 45 (S505). At this time, if the order acceptor to operate the order confirmation button 47 to output the order information that is not output, first outputs the stored order information.

Of course, depending on the application, all the information stored without being output can be output sequentially in accordance with the order confirmation order, in this case, the order receipt side may not be able to check all the order information output sequentially Since the order confirmation button 47 is operated once, it is more preferable to implement so as to output only one order information stored first among the order information which is not output.

Also, depending on the application example, it may be implemented as follows. When the specific order information is received through the wireless communication unit A (42) and then stored in the memory unit 43, the microprocessor A (41) determines whether there is order information that is stored without being previously output to the memory unit. If the order information that has not been previously output is stored in the memory unit 45, the newly received specific order information is stored. If there is no order information that has not been previously output, the specific order information is stored in the speaker unit 46. And a method of immediately outputting to the display unit 45.

In addition, in some cases, the order receiver may be able to re-print the order information already output.

On the other hand, when the specific order information is output, the microprocessor A (41) transmits a specific signal according to the order confirmation to the specific order input unit 30 that sent the specific order information (S506).

The specific order input unit (30) receives a specific signal according to the order confirmation, and accordingly the microprocessor B (31) through the speaker unit B (35) 'I know well. Output a confirmation message such as 'thank you'.

In addition to the above embodiment, the order output unit may further include a microphone unit and a communication button unit for inputting the voice of the order acceptor. In this case, when the order receiver side wants to communicate with the orderer side corresponding to the specific order information outputted, a communication channel is formed between the order inputter and the order outputter by manipulating the communication button unit, and thus the orderer and the order receiver The sides can communicate with each other by voice. Of course, even when a communication channel is formed between the order input unit and the order output unit, a plurality of order informations transmitted from other order input units are sequentially stored in the memory unit of the order output unit. The communication button unit may include a plurality of buttons corresponding to specific codes assigned to the plurality of order inputters, and by pressing a specific communication button to communicate with a specific order inputter among the plurality of buttons, The communication channel between the order output machine may be formed, or may be provided as one communication button so as to form only a communication channel corresponding to the specific order information currently output. Any one may be preferably applied.

As described above, although the detailed description of the present invention has been made with reference to the accompanying drawings, FIGS. 1 to 5, the above-described embodiments have been described by way of example only. Persons having ordinary skill in the art may easily implement the present invention in other forms within the same scope as the above embodiments, or may implement the invention in an equivalent area to the present invention only by the description of the embodiments of the present invention. . Therefore, the present invention should not be construed as being limited only to the above embodiments, and the scope of the present invention should be construed to extend to the full range of applications and modifications within the basic technical spirit of the present invention.

As described above, according to the ordering device and the order receiving method using the ordering device according to the present invention, the following effects are obtained.

First, the order procedure can be simplified to prevent waste of manpower due to orders and receipt of orders.

Second, it can prevent clutter in the ordering process.

Third, since all the order information can be received at the same time in real time, and the order acceptor can confirm such order information one by one, there is no fear that the order is missing.

1 is a schematic diagram of an order call apparatus according to the prior art.

FIG. 2 is a block diagram of a calling apparatus constituting the order calling apparatus of FIG.

3 is a block diagram of a display device constituting the order call device of FIG.

4 is a block diagram of a voice ordering apparatus according to an embodiment of the present invention.

5 is a flowchart illustrating a voice order receiving method according to an exemplary embodiment of the present invention using the voice ordering apparatus of FIG. 1.

* Description of the symbols for the main parts of the drawings *

 300: voice ordering device 30: order input

31: Microprocessor B 32: Order Button

33: microphone unit B 34: wireless communication unit B

35: speaker unit B 40: order output

41: microprocessor A 42: wireless communication unit A

43: memory 44: order acceptance display

45: display portion 46: speaker portion A

47: Confirm button

Claims (10)

At least one order input unit for wirelessly transmitting order information including table information and voice information input by an orderer; And An order output unit for wirelessly receiving and outputting order information wirelessly transmitted from the at least one order input unit; Including; The order output machine, A wireless communication unit A for wirelessly receiving order information wirelessly transmitted from the order input unit; A memory unit for sequentially storing order information wirelessly received through the wireless communication unit A; A display unit configured to output table information among order information stored in the memory unit; A speaker unit for outputting voice information among order information stored in the memory unit; And A microprocessor A for controlling the operation of the wireless communication unit A, the memory unit, the display unit, and the speaker unit; Voice ordering device comprising a. The method of claim 1, The order inputter, Microphone unit B for receiving the voice information input from the orderer side; Order button operated by the orderer side for the operation of the microphone unit B; A wireless communication unit B for wirelessly transmitting order information including voice information input through the microphone unit B and table information corresponding to the voice information; And A microprocessor B for controlling the operation of the microphone unit B and the wireless communication unit B when the order button is operated; Voice ordering device comprising a The method of claim 2, The order inputter, A speaker unit capable of outputting a predetermined guide message; More, The microprocessor B, And the order button is operated by the orderer, outputting the predetermined guide message through the speaker. The method of claim 1, The order output machine, An order reception display unit for notifying the order acceptor that there is predetermined order information to be checked when there is order information not previously outputted in the memory unit; And An order confirmation button for inputting an order acceptor's command to the microprocessor A to output order information stored in the memory unit; More, The microprocessor A, when the order confirmation button is operated, the first order information stored among the order information stored in the memory unit outputs through the display unit and the speaker unit. Microphone unit B for receiving the voice information input from the orderer side, the order button operated by the orderer side for operation of the microphone unit B, the voice information input through the microphone unit B and the corresponding voice information A wireless communication unit B for wirelessly transmitting order information including table information, a speaker unit B capable of outputting a predetermined guide message when the order button is operated, the microphone unit B, a speaker unit B, At least one order input unit having a microprocessor B for operating the wireless communication unit A; And A wireless communication unit A for wirelessly receiving order information wirelessly transmitted from the at least one order input unit, a memory unit for sequentially storing the order information wirelessly received through the wireless communication unit A, and a predetermined order that is not previously output to the memory unit. Order receipt display unit for indicating that there is a predetermined order information to confirm to the order acceptor if the information exists, order confirmation button for inputting the order acceptor to output the order information stored in the memory unit, the memory unit A display unit for outputting table information among order information stored in the controller, a speaker unit A for outputting voice information among order information stored in the memory unit, the wireless communication unit A, a memory unit, an order acceptance display unit, a display unit, and a speaker unit A When the order confirmation button is operated, the order confirmation button is stored in the memory unit and then output. Order receiver including a microprocessor A for outputting the first stored order information of the order information through the display and speaker; Voice ordering device comprising a. The method of claim 5, When the order confirmation button is operated, the microprocessor A transmits an order confirmation signal according to the output of the specific order information to the order transmitter which transmitted the specific order information outputted. The microprocessor B, when the order confirmation signal is received, outputs a predetermined order confirmation message according to the order confirmation through the speaker unit. Order receiving step of receiving voice information from an orderer; A storage step of storing order information including voice information input in the order receiving step and table information corresponding to the voice information; And  Includes; order information output step of outputting the stored order information in accordance with the command of the order taker; The storing step, If a plurality of order information is input, comprising the steps of sequentially storing the input order information, The order information output step, Outputting first stored order information among order information which is not previously output among the plurality of order information; Voice order receiving method using a voice ordering device comprising a. The method of claim 7, wherein An order reception display step of indicating that predetermined order information that is not confirmed exists when information not output in the order information output step exists among the order information stored in the storage step; Voice order receiving method using a voice order device, characterized in that it further comprises. The method of claim 7, wherein Outputting a predetermined guide message according to the order input request of the orderer; Voice order receiving method using a voice order device, characterized in that it further comprises. The method of claim 7, wherein Outputting a predetermined order confirmation message according to confirmation of specific order information output in the order information output step to the orderer; Voice order receiving method using a voice order device, characterized in that it further comprises.