KR20000054444A - computer trouble settling system using transceiver - Google Patents

computer trouble settling system using transceiver Download PDF

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Publication number
KR20000054444A
KR20000054444A KR1020000031150A KR20000031150A KR20000054444A KR 20000054444 A KR20000054444 A KR 20000054444A KR 1020000031150 A KR1020000031150 A KR 1020000031150A KR 20000031150 A KR20000031150 A KR 20000031150A KR 20000054444 A KR20000054444 A KR 20000054444A
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computer
communication terminal
wireless communication
trouble
program
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KR1020000031150A
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Korean (ko)
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심성식
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심성식
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/07—Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0706—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment
    • G06F11/0748—Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation the processing taking place on a specific hardware platform or in a specific software environment in a remote unit communicating with a single-box computer node experiencing an error/fault

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  • Engineering & Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

PURPOSE: A trouble treatment system of computer using radio communication terminal is provided to enable remote manager to easily treat trouble generated in computer without residing extra manager. CONSTITUTION: A trouble treatment system of computer using radio communication terminal is composed a management program(4) incorporated in computer(2), a radio communication terminal(6) such as a cellular phone, PCS, PDA or IMT2000 and a communication server(8). The communication server(8) connects to the computer(2), controls the management program(4), and communicates with a radio communication terminal(6). Also, the communication server(8) has a trouble check program(14) and an extra control program(16). The trouble check program(14) checks the computer and transmits the trouble data to the radio communication terminal(6) at generating the trouble. The extra control program(16) controls the management program(4) according to a control signal transmitted by the manager and treats the trouble of computer(2). At this time, the manager transmits the control signal to the communication server(8) using radio communication terminal(6).

Description

무선통신단말기를 이용한 컴퓨터 장애처리시스템{computer trouble settling system using transceiver}Computer trouble settling system using transceiver

본 발명은 무선통신단말기를 이용한 컴퓨터 장애처리시스템에 관한 것으로서, 보다 상세하게는 원격지의 관리자가 컴퓨터에 발생된 장애를 손쉽게 처리할 수 있도록 된 새로운 개념의 무선통신단말기를 이용한 컴퓨터 장애처리시스템에 관한 것이다.The present invention relates to a computer failure processing system using a wireless communication terminal, and more particularly, to a computer failure processing system using a new concept of wireless communication terminal that allows the administrator of a remote site to easily handle the failure occurred in the computer. will be.

최근들어, 컴퓨터가 대용량화, 고속화되어 감에 따라, 시스템의 에러나 바이러스에 의한 컴퓨터의 장애가 자주 발생되고 있다. 특히, 대용량의 서버의 경우, 외부에서 유입된 바이러스나 데이터에 의한 장애가 빈번하게 발생되었다.In recent years, as computers become larger and faster, computer errors due to system errors and viruses frequently occur. In particular, in the case of a large-capacity server, failures caused by viruses or data introduced from the outside frequently occurred.

따라서, 각 기업에서는 이러한 컴퓨터를 관리하는 별도의 관리자를 상주시켜 컴퓨터를 감시하고, 장애발생시 이를 처리할 수 있도록 하고 있으나, 이러한 방법은 인건비가 많이 드는 문제점이 있었다.Therefore, each company has a separate administrator who manages such a computer to monitor the computer and to handle it in the event of a failure, but this method has a labor cost problem.

한편, 최근에는 이러한 장애를 처리하는 기술이 발전되어 감에 따라, 컴퓨터에 장애가 발생되면 장애의 종류에 따라 적절한 관리프로그램을 구동시키므로써, 간단하게 장애를 해결할 수 있는 기술이 개발되었다.On the other hand, in recent years, as the technology for dealing with such a problem has been developed, a technology that can easily solve the problem has been developed by operating the appropriate management program according to the type of failure when a computer failure occurs.

본 발명은 상기의 문제점을 해결하기 위한 것으로서, 본 발명의 목적은 별도의 관리자를 상주시키지 않고도, 원격지의 관리자가 컴퓨터에 발생된 장애를 손쉽게 처리할 수 있도록 된 새로운 개념의 무선통신단말기를 이용한 컴퓨터장애처리시스템을 제공하는 것이다.SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and an object of the present invention is to provide a computer using a wireless communication terminal of a new concept that enables a remote administrator to easily handle a problem occurring in a computer without having to reside in a separate manager. It is to provide a fault handling system.

도 1은 본 발명에 따른 무선통신단말기를 이용한 장애처리시스템을 도시한 구성도1 is a block diagram showing a failure processing system using a wireless communication terminal according to the present invention

<도면의 주요부분에 대한 부호의 설명><Description of the symbols for the main parts of the drawings>

2. 컴퓨터 4. 관리프로그램2. Computer 4. Management Program

6. 무선통신단말기 8. 통신서버6. Wireless communication terminal 8. Communication server

14. 장애체크프로그램14. Fault Check Program

본 발명에 따르면, 관리프로그램(4)을 이용하여 컴퓨터(2)에 발생된 장애를 처리하는 장애처리시스템에 있어서, 관리자의 무선통신단말기(6)와, 컴퓨터(2)에 연결되어 상기 관리프로그램(4)을 제어할 수 있도록 구성되며 상기 무선통신단말기(6)와 데이터통신을 할 수 있도록 된 통신서버(8)를 포함하여, 고객이 상기 무선통신단말기(6)를 이용하여 상기 관리프로그램(4)을 제어하는 제어신호를 서버에 전송할 수 있도록 구성되며, 상기 통신서버(8)에는 컴퓨터(2)의 장애를 체크하여 장애발생시 장애데이터를 상기 무선통신단말기(6)에 전송하는 장애체크프로그램(14)이 내장되어, 관리자가 자신의 무선통신단말기(6)에 수신된 장애데이터에 따라, 적절한 제어신호를 서버에 전송하여, 상기 관리프로그램(4)을 이용하여 장애를 해소할 수 있도록 된 것을 특징으로 하는 무선통신단말기를 이용한 컴퓨터장애처리시스템이 제공된다.According to the present invention, in the fault handling system for handling a fault generated in the computer 2 by using the manager program 4, the manager is connected to the wireless communication terminal 6 and the computer 2, and the manager program. (4) is configured to control the data communication with the wireless communication terminal (6) including a communication server (8), the customer using the wireless communication terminal (6) using the management program ( It is configured to transmit a control signal for controlling the 4) to the server, the communication server 8 checks the failure of the computer (2) to check the failure data to transmit the failure data to the wireless communication terminal (6) (14) is built in, so that the administrator can transmit the appropriate control signal to the server according to the failure data received by the wireless communication terminal (6) to solve the failure by using the management program (4). Characterized by The computer troubleshooting system using a wireless communication terminal is provided.

이하, 본 발명의 바람직한 실시예를 첨부한 도면에 의거하여 설명하면 다음과 같다.Hereinafter, preferred embodiments of the present invention will be described with reference to the accompanying drawings.

도 1은 본 발명에 따른 무선통신단말기를 이용한 컴퓨터장애처리시스템을 도시한 것으로, 컴퓨터(2)에 내장된 관리프로그램(4)을 이용하여, 컴퓨터(2)에 발생된 장애를 처리하는 것이다. 이 컴퓨터 장애처리시스템은 관리자의 무선통신단말기(6)와, 상기 컴퓨터(2)에 연결되어 상기 관리프로그램(4)을 제어할 수 있도록 구성되며 상기 무선통신단말기(6)와 데이터통신을 할 수 있도록 구성된 통신서버(8)로 구성된다.1 illustrates a computer failure processing system using a wireless communication terminal according to the present invention, and uses a management program 4 built in the computer 2 to handle a failure generated in the computer 2. The computer failure processing system is configured to control the management program 4 connected to the wireless communication terminal 6 of the administrator and the computer 2 and to perform data communication with the wireless communication terminal 6. It consists of a communication server 8 configured to be.

상기 무선통신단말기(6)는 일반적인 휴대폰이나 PCS, PDA, IMT2000 등과 같이, 소정의 데이터를 송수신할 수 있도록 된 것을 이용하며, 관리자는 이 무선통신단말기(6)를 이용하여 소정의 제어신호를 통신서버(8)에 전송할 수 있도록 구성된다.The wireless communication terminal 6 is used to transmit and receive a predetermined data, such as a general mobile phone, PCS, PDA, IMT2000, etc., the administrator uses the wireless communication terminal 6 to communicate a predetermined control signal It is configured to be able to transmit to the server (8).

상기 통신서버(8)는 통신사업자의 중계소(10)에 전용선(12)으로 연결되거나, 상기 중계소(10)를 통해 관리자의 무선통신단말기(6)와 상호 데이터통신을 할 수 있는 별도의 무선통신단말기(11)가 연결되어, 상기 중계소(10)를 통해 관리자의 무선통신단말기(6)와 상호 데이터통신할 수 있도록 된다. 또한, 이 통신서버(8)에는 상기 컴퓨터(2)를 체크하여 장애발생시 장애데이터를 상기 무선통신단말기(6)에 전송하는 장애체크프로그램(14)과, 상기 관리프로그램(4)을 제어하는 별도의 제어프로그램(16)이 내장된다. 이때, 상기 제어프로그램(16)은 관리자가 상기 무선통신단말기(6)를 이용하여 서버에 전송한 제어신호에 따라, 상기 관리프로그램(4)을 제어하여 컴퓨터(2)에 발생된 장애를 해소할 수 있도록 구성되며, 상기 제어신호는 숫자나 문자 또는 기호 등을 이용하여 구성할 수 있다.The communication server 8 is connected to the relay station 10 of the communication operator by a dedicated line 12, or a separate wireless communication that can communicate with the wireless communication terminal 6 of the manager through the relay station 10 Terminal 11 is connected, it is possible to mutual data communication with the wireless communication terminal 6 of the manager through the relay station 10. In addition, the communication server 8 includes a fault check program 14 which checks the computer 2 and transmits fault data to the radio communication terminal 6 when a fault occurs, and a separate control for controlling the management program 4. Control program 16 is incorporated. At this time, the control program 16 controls the management program 4 according to the control signal transmitted from the administrator to the server by using the wireless communication terminal 6 to solve the problem generated in the computer 2. The control signal may be configured using numbers, letters, or symbols.

따라서, 상기 장애체크프로그램(14)이 항상 컴퓨터(2)를 체크하다가, 컴퓨터(2)에 장애가 발생되었음이 감지되면, 상기 통신서버(8)는 관리자의 무선통신단말기(6)에 장애발생사실과 장애의 종류를 알리는 장애데이터를 전송한다. 그리고, 관리자는 자신의 무선통신단말기(6)에 장애데이터가 수신되면, 무선통신단말기(6)를 이용하여 해당 장애를 해결할 수 있는 관리프로그램(4)을 구동시키는 제어신호를 상기 통신서버(8)에 전송하며, 서버의 제어프로그램(16)은 통신서버(8)에 입력된 제어신호에 따라, 해당 관리프로그램(4)을 구동시켜 컴퓨터(2)의 장애를 해소할 수 있다.Therefore, when the fault check program 14 checks the computer 2 at all times and detects that a fault has occurred in the computer 2, the communication server 8 causes a failure in the wireless communication terminal 6 of the manager. And transmits fault data indicating the type of fault. In addition, when an error data is received by the wireless communication terminal 6, the manager transmits a control signal for driving the management program 4 capable of solving the corresponding failure by using the wireless communication terminal 6. The control program 16 of the server can solve the failure of the computer 2 by driving the management program 4 according to the control signal input to the communication server 8.

이와같이 구성된 무선통신단말기를 이용한 컴퓨터장애처리시스템을 이용하면, 장애발생시 자동으로 장애신호가 관리자의 무선통신단말기(6)에 전송되고, 관리자는 자신의 무선통신단말기(6)에 수신된 장애신호에 따라 적절한 조치를 할 수 있으므로, 별도의 관리자를 상주시킬 필요가 없으며, 따라서, 인건비를 절감할 수 있을 뿐 아니라, 신속한 조치가 가능한 장점이 있다.When a computer failure processing system using the wireless communication terminal configured as described above is used, a failure signal is automatically transmitted to the administrator's wireless communication terminal 6 when a failure occurs, and the administrator responds to the failure signal received by his wireless communication terminal 6. Therefore, it is possible to take appropriate measures, so there is no need for a separate manager to reside. Therefore, not only can labor cost be reduced, but there is an advantage that rapid action is possible.

본 실시예의 경우, 상기 컴퓨터(2)와 통신서버(8)를 별도로 구성하는 것을 예시하였으나, 필요에 따라, 컴퓨터(2)와 통신서버(8)를 일체로 구성하는 것도 가능하며, 상기 관리프로그램(4)과 제어프로그램(16) 및 장애체크프로그램(14)은 감시대상인 컴퓨터(2)와, 통신서버(8) 어느 쪽에도 설치가 가능하다.In the present embodiment, the configuration of the computer 2 and the communication server 8 is illustrated separately, but if necessary, the computer 2 and the communication server 8 may be integrally configured, and the management program may be used. (4), the control program 16 and the fault check program 14 can be installed on either the computer 2 to be monitored and the communication server 8.

이상에서와 같이 본 발명에 의하면, 컴퓨터에 이상이 발생될 경우, 상기 통신서버가 자동으로 관리자의 무선통신단말기에 장애데이터를 전송하고, 고객이 자신의 무선통신단말기를 이용하여 상기 서버를 제어하여, 컴퓨터의 장애를 처리할 수 있으므로, 관리자를 상주시키지 않고도, 원격지의 관리자가 컴퓨터에 발생된 장애를 손쉽게 처리할 수 있도록 된 새로운 개념의 무선통신단말기를 이용한 컴퓨터장애처리시스템을 제공할 수 있다.As described above, according to the present invention, when an error occurs in the computer, the communication server automatically transmits the failure data to the administrator's wireless communication terminal, and the customer controls the server using his wireless communication terminal It is possible to provide a computer failure processing system using a wireless communication terminal of a new concept, which can handle a computer failure, so that a remote administrator can easily handle a failure occurring in a computer without having to reside there.

Claims (1)

관리프로그램(4)을 이용하여 컴퓨터(2)에 발생된 장애를 처리하는 장애처리시스템에 있어서, 관리자의 무선통신단말기(6)와, 컴퓨터(2)에 연결되어 상기 관리프로그램(4)을 제어할 수 있도록 구성되며 상기 무선통신단말기(6)와 데이터통신을 할 수 있도록 된 통신서버(8)를 포함하여, 고객이 상기 무선통신단말기(6)를 이용하여 상기 관리프로그램(4)을 제어하는 제어신호를 서버에 전송할 수 있도록 구성되며, 상기 통신서버(8)에는 컴퓨터(2)의 장애를 체크하여 장애발생시 장애데이터를 상기 무선통신단말기(6)에 전송하는 장애체크프로그램(14)이 내장되어, 관리자가 자신의 무선통신단말기(6)에 수신된 장애데이터에 따라, 적절한 제어신호를 서버에 전송하여, 상기 관리프로그램(4)을 이용하여 장애를 해소할 수 있도록 된 것을 특징으로 하는 무선통신단말기를 이용한 컴퓨터장애처리시스템.In a fault handling system for handling a fault generated in a computer 2 by using a manager program 4, the manager is connected to a wireless communication terminal 6 and a computer 2 to control the manager program 4. And a communication server 8 configured to enable data communication with the wireless communication terminal 6, wherein a customer controls the management program 4 using the wireless communication terminal 6. It is configured to transmit a control signal to the server, the communication server 8 has a built-in error check program 14 for checking the failure of the computer (2) and transmits the failure data to the wireless communication terminal (6) when a failure occurs Thus, the administrator transmits an appropriate control signal to the server according to the failure data received by the wireless communication terminal 6 thereof, so that the failure can be solved by using the management program 4. Communication Using a computer processing system disorders.
KR1020000031150A 2000-06-07 2000-06-07 computer trouble settling system using transceiver KR20000054444A (en)

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Cited By (1)

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KR101384897B1 (en) * 2006-12-12 2014-04-17 엘지전자 주식회사 Data transmission method using portable terminal, Portable terminal apparatus for that and sync module

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