KR102629242B1 - Method, Apparatus and System for Automatic Registering Parcel Delivery Service Reviews Based on Sound Wave - Google Patents

Abstract

A method, device, and system for automatically registering reviews for a courier service based on sound waves are disclosed. The method of automatically registering a delivery service review is to receive an order request for ordering a product from the buyer's terminal at the seller's server, receive an invoice number from the courier company's server, and receive identification information, order identification information, invoice number and information of the buyer's terminal in response to the order request. It is possible to generate a hash containing the URL (Universal Resource Locator) of the delivery service review bulletin board, convert the generated hash into a sound file for playing sound waves, and store the converted sound file in the light reaction module. The light reaction module reproduces sound waves when the parcel is opened, and the buyer terminal can acquire them and register reviews related to the parcel service on the bulletin board. Therefore, it is possible to easily register reviews of delivery services.

Description

Method, Apparatus and System for Automatic Registering Parcel Delivery Service Reviews Based on Sound Wave}

The present invention relates to a method, device, and system for automatically registering reviews for a courier service based on sound waves. More specifically, the present invention relates to a method, device, and system for automatically registering reviews for a courier service based on sound waves. More specifically, it verifies whether a customer who receives a product purchased from a shopping mall via courier is an actual customer based on sound waves. The present invention relates to a method, device, and system for automatically registering reviews of a courier service based on sound waves that can easily register reviews of a courier service that delivers products.

Recently, the popularization of online communication such as the Internet has changed the commercial environment more rapidly than ever before. Nowadays, online e-commerce is becoming more active to the extent that the words 'internet' or 'online' seem to be unnecessary modifiers, so much so that the very term 'online' or 'internet shopping' itself is unfamiliar. And the expansion trend of the online e-commerce market is expected to expand further.

As online e-commerce companies, that is, shopping malls that sell products online, are increasing exponentially, shopping malls are working to link data with various platforms to strengthen their image and expand their business. For example, a shopping mall implemented based on a specific platform wants to link the services of heterogeneous shopping malls implemented based on a heterogeneous platform to its own shopping mall through linkage with heterogeneous platforms.

Providing excellent quality products is a fundamental factor in the success of these online shopping malls, and many other factors can be mentioned as well. For example, the success factors of online shopping malls include low prices compared to other shopping malls, fast delivery, friendly customer service, smooth connection environment, and easy-to-use user interface, etc. However, recent online shopping mall infrastructure has been technologically upgraded, making it difficult to differentiate between online shopping malls in terms of traditional success factors.

Meanwhile, technological advancements in IT have provided an infrastructure for opening online shopping malls that is relatively easier than in the past, and as a result, barriers to entry into the online market are continuously lowering. As a result, a large number of non-experts in the shopping mall field have entered the market, and now the credibility of product sellers has become one of the most important factors in the success of online shopping malls. Since trust in these sellers is formed by customer feedback, collecting “customer opinions about products,” such as “reviews,” has become an essential task to build sellers’ credibility.

Meanwhile, recently, with the expansion of the online shopping market, competition in courier services has become fiercer, and collecting opinions on courier services, such as "customer opinions on delivery," that is, reviews on courier services, has become an essential task.

However, collecting customer opinions is not as easy as you might think. Customer opinions can usually be collected through delivery reviews, evaluations of couriers, and delivery drivers, such as review bulletin boards, but buyers find the process of taking product photos, visiting websites, and typing to write reviews quite cumbersome. will be. This can be clearly seen by the fact that the results of collecting opinions on the delivery service are minimal despite the fact that the delivery company carries out various promotions to encourage review registration.

In addition, reviews written by customers can help courier companies increase their customer base in another way because reviews are an important indicator in third parties' purchasing decisions. Nevertheless, it is true that it is realistically difficult to trust the review itself, that is, to confirm whether the review was written by a person who actually purchased the product, that is, an actual purchaser.

KR20150052929

The present invention is intended to solve this problem. Based on sound waves, it is possible to verify whether a customer who receives a product purchased from a shopping mall through courier is an actual customer and to easily register a review of the courier service that delivered the product. The purpose is to provide a method, device, and system for automatically registering courier service reviews based on sound waves.

In order to achieve this purpose, the present invention provides a method for automatically registering reviews for courier service in one aspect. The automatic delivery service review method is performed by a first server, receiving an order request for ordering a product from a purchaser terminal - the order request includes identification information of the purchaser terminal and order identification information identifying the order. Includes -; transmitting an invoice number request requesting an invoice number to identify delivery of the product corresponding to the order request to a second server; Receiving an invoice number corresponding to the delivery from the second server; In response to the order request, generating a hash including identification information of the purchaser terminal, the order identification information, the invoice number, and a URL (Universal Resource Locator) of the delivery service review bulletin board; Converting the generated hash into a sound source file for reproducing sound waves; and storing the converted sound source file in a light response module, where the light response module is a chip that reproduces the sound wave when light exceeding a threshold is detected.

The light reaction module is included in a product package corresponding to the product and delivered to the buyer, and when the buyer opens the product package, the light reaction chip reproduces the sound wave, and the buyer terminal acquires the sound wave and After verifying whether the buyer is an actual purchaser based on the identification information of the buyer terminal and the order identification information, the buyer terminal can be automatically connected to the delivery service review bulletin board corresponding to the URL and a review can be entered based on the invoice number. .

The identification information of the purchaser terminal may be a phone number. The light reaction module may be attached to at least one of one side of the product, one side of the packaging means for packaging the product, and the inside of the packaging means for packaging the product package from the outermost side.

The automatic delivery service review method includes: acquiring, by the buyer terminal, the sound wave when the light reaction module reproduces the sound wave when the buyer opens the product package; acquiring the identification information of the purchaser terminal, the order identification information, the invoice number, and the URL by obtaining and decoding the hash from the acquired sound wave; performing actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal; If confirmed as an actual purchaser, automatically connecting to the delivery service review bulletin board based on the URL; And it may further include inputting a review into the courier service review bulletin board based on the invoice number.

The step of performing the actual purchaser verification includes transmitting an actual purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal to a third server; Verifying whether the third server is an actual purchaser in response to the actual purchaser authentication request; And it may include transmitting the confirmation result of whether the purchaser is an actual purchaser to the purchaser terminal.

The automatic delivery service review method includes the step of transmitting, by the first server, the identification information of the buyer terminal included in the order request, the order identification information, and the generated hash to the third server when receiving an order. More may be included.

The step of verifying whether the third server is an actual purchaser in response to the actual purchaser authentication request includes combining the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal with the identification information of the purchaser terminal stored in the database and It may include matching order identification information.

When light exceeding a threshold is detected when opening a product, the light reaction module may transmit a control signal prior to reproduction of sound waves. When the purchaser terminal receives the control signal, it can automatically execute a sound wave acquisition module to acquire the sound wave.

The automatic delivery service review method includes: transmitting, by the purchaser terminal, an application installation approval request including identification information of the purchaser terminal to a third server; The third server authenticates the identification information of the purchaser terminal in conjunction with a telecommunication company, and if normal, transmits an installation authentication response indicating authentication to the purchaser terminal; transmitting, by the purchaser terminal, identification information of the purchaser terminal to the third server; The third server storing the transmitted identification information of the purchaser terminal and transmitting installation approval to the purchaser terminal; And it may include the step of installing the application, by the purchaser terminal, in response to the installation approval.

Meanwhile, in order to achieve the above-described object of the present invention, the present invention provides an automatic delivery service review registration device from another aspect. The automatic delivery service review registration device is a first server, and an order processing unit that receives an order request for ordering a product from a purchaser terminal. The order request includes identification information of the purchaser terminal and order identification information identifying the order. box-; a delivery processing unit that transmits an invoice number request requesting an invoice number for identifying delivery of the product corresponding to the order request to a second server, and receives an invoice number corresponding to the delivery from the second server; And in response to the order request, generate a hash including identification information of the purchaser terminal, the order identification information, the invoice number, and a URL (Universal Resource Locator) of the delivery service review bulletin board, and transmit the generated hash to sound waves. It may include an information processing unit that converts a sound source file for playback and stores the converted sound file in a light reaction module - the light reaction module is a chip that reproduces the sound wave when light above a threshold is detected. .

The light reaction module is included in a product package corresponding to the product and delivered to the buyer, and when the buyer opens the product package, the light reaction chip reproduces the sound wave, and the buyer terminal acquires the sound wave and After verifying whether the buyer is an actual purchaser based on the identification information of the buyer terminal and the order identification information, the buyer terminal can be automatically connected to the delivery service review bulletin board corresponding to the URL and a review can be entered based on the invoice number. .

The identification information of the purchaser terminal may be a phone number. The light reaction module may be attached to at least one of one side of the product, one side of the packaging means for packaging the product, and the inside of the packaging means for packaging the product package from the outermost side.

When the light reaction module reproduces the sound wave when the buyer opens the product package, the buyer terminal acquires the sound wave, obtains the hash from the acquired sound wave, and decodes the hash, thereby identifying the buyer terminal. Obtain information and the order identification information, perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal, and if confirmed as an actual purchaser, automatically connect to the delivery service review bulletin board, and You can enter a review on the courier service review bulletin board based on the invoice number.

The buyer terminal transmits an actual buyer authentication request containing the acquired identification information and order identification information of the buyer terminal to a third server, and the third server verifies whether the actual buyer is the actual buyer in response to the actual buyer authentication request. And, the confirmation result of whether the purchaser is an actual purchaser can be transmitted to the purchaser terminal.

When accepting an order, the first server transmits the identification information of the purchaser terminal, the order identification information, and the generated hash included in the order request to the third server, and the third server requests authentication of the actual purchaser. In response, it is possible to verify whether the purchaser is an actual purchaser, and compare the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal with the identification information and order identification information of the purchaser terminal stored in the database.

When light exceeding a threshold is detected when opening a product, the light reaction module first transmits a control signal prior to reproduction of the sound wave, and when the purchaser terminal receives the control signal, it can automatically execute the sound wave acquisition module for acquiring the sound wave. there is.

The purchaser terminal transmits an application installation approval request containing the identification information of the purchaser terminal to a third server, the third server authenticates the identification information of the purchaser terminal in conjunction with a telecommunication company, and if normal, installation indicating that it has been authenticated. An authentication response is transmitted to the purchaser terminal, the purchaser terminal transmits the identification information of the purchaser terminal to the third server, and the third server stores the transmitted identification information of the purchaser terminal and approves installation to the purchaser. It is transmitted to the terminal, and the buyer terminal can install the application in response to the installation approval.

Meanwhile, in order to achieve the object of the present invention described above, the present invention provides an automatic delivery service review registration system from another aspect. The automatic delivery service review system includes a buyer terminal; and receiving an order request for ordering a product from the buyer terminal - the order request includes identification information of the buyer terminal and order identification information identifying the order - and delivering the product corresponding to the order request. Transmitting an invoice number request requesting an invoice number for identification to a second server, receiving an invoice number corresponding to the delivery from the second server, and in response to the order request, identification information of the purchaser terminal, the Generate a hash containing order identification information, the invoice number, and a URL (Universal Resource Locator) of the delivery service review bulletin board, convert the generated hash into a sound source file for reproducing sound waves, and convert the converted sound source file into a light reaction device. It may include a first server stored in the module - the light reaction module is a chip that reproduces the sound wave when light exceeding a threshold is detected.

The light reaction module is included in a product package corresponding to the product and delivered to the buyer, and when the buyer opens the product package, the light reaction chip reproduces the sound wave, and the buyer terminal acquires the sound wave and After verifying whether the buyer is an actual purchaser based on the identification information of the buyer terminal and the order identification information, the buyer terminal can be automatically connected to the delivery service review bulletin board corresponding to the URL and a review can be entered based on the invoice number. .

When the light reaction module reproduces the sound wave when the buyer opens the product package, the buyer terminal acquires the sound wave, obtains the hash from the acquired sound wave, and decodes the hash, thereby identifying the buyer terminal. Obtain information and the order identification information, perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal, and if confirmed as an actual purchaser, automatically connect to the delivery service review bulletin board, and You can enter a review on the courier service review bulletin board based on the invoice number.

The buyer terminal transmits an actual buyer authentication request containing the acquired identification information and order identification information of the buyer terminal to a third server, and the third server verifies whether the actual buyer is the actual buyer in response to the actual buyer authentication request. And, the confirmation result of whether the purchaser is an actual purchaser can be transmitted to the purchaser terminal.

When accepting an order, the first server transmits the identification information of the purchaser terminal, the order identification information, and the generated hash included in the order request to the third server, and the third server requests authentication of the actual purchaser. In response, it is possible to verify whether the purchaser is an actual purchaser, and compare the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal with the identification information and order identification information of the purchaser terminal stored in the database.

When light exceeding a threshold is detected when opening a product, the light reaction module first transmits a control signal prior to reproduction of the sound wave, and when the purchaser terminal receives the control signal, it can automatically execute the sound wave acquisition module for acquiring the sound wave. there is.

Meanwhile, in order to achieve the object of the present invention described above, in another aspect, the present invention includes the step of receiving, on a computer, an order request for ordering a product from a purchaser terminal - the order request includes identification information of the purchaser terminal and the order Contains order identification information that identifies -; transmitting an invoice number request requesting an invoice number to identify delivery of the product corresponding to the order request to a second server, and receiving an invoice number corresponding to the delivery from the second server; In response to the order request, generating a hash including identification information of the purchaser terminal, the order identification information, the invoice number, and a URL (Universal Resource Locator) of the delivery service review bulletin board; Converting the generated hash into a sound source file for reproducing sound waves; and storing the converted sound source file in a light reaction module - the light reaction module is a chip that reproduces the sound wave when light exceeding a threshold is detected - and a computer program stored in the medium is provided. The light reaction module is included in a product package corresponding to the product and delivered to the buyer, and when the buyer opens the product package, the light reaction chip reproduces the sound wave, and the buyer terminal acquires the sound wave and After verifying whether the buyer is an actual purchaser based on the identification information of the buyer terminal and the order identification information, the buyer terminal can be automatically connected to the delivery service review bulletin board corresponding to the URL to enter a review based on the invoice number. there is.

Meanwhile, in order to achieve the object of the present invention described above, the present invention provides a method for automatically registering reviews of a delivery service in another aspect. The automatic delivery service review method includes: acquiring, at a buyer terminal, a sound wave reproduced by a light reaction module in the product package when the buyer opens the product package; Obtaining identification information of the buyer terminal, order identification information corresponding to the product, invoice information for identifying delivery of the product, and courier service review bulletin board URL by obtaining and decoding the hash from the acquired sound wave; performing actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal; and, if confirmed to be an actual purchaser, automatically connecting to the delivery service review bulletin board based on the delivery service review bulletin board URL; and inputting a review about the delivery service corresponding to the invoice number into the delivery service review bulletin board connected based on the invoice number.

As described above, according to the present invention, the courier service review registration process for receiving products purchased at a shopping mall is automatically executed upon receipt of the product, so that courier service reviews can be easily registered on the upload review bulletin board, and the review can be registered. By going through a process of pre-verifying whether the customer is an actual customer who actually purchased the product, the reliability of the delivery service review can also be increased. Therefore, it is possible to easily secure reliable courier service reviews, making it possible to build big data based on reviews.

Figure 1 is a block diagram showing a system configuration for implementing a method for registering reviews for a delivery service according to a first embodiment of the present invention.
FIG. 2 is a block diagram for explaining the configuration of the seller server shown in FIG. 1.
Figure 3 is a flow chart to explain the process of authenticating the purchaser's terminal and installing the application.
Figure 4 is a flowchart for explaining the flow of delivery of a product package according to the first preferred embodiment of the present invention.
Figure 5 is an exemplary diagram illustrating packaging with an encrypted code attached to a product package according to a first preferred embodiment of the present invention.
Figure 6 is a flowchart illustrating a process of automatically registering a delivery service review after a buyer receives a product package according to the first preferred embodiment of the present invention.
Figure 7 is an exemplary diagram illustrating acquisition of an encrypted code attached to a product package with a purchaser terminal.
Figure 8 is a block diagram showing the system configuration for implementing the delivery service review registration method according to the second embodiment of the present invention.
FIG. 9 is a block diagram for explaining the configuration of the seller server shown in FIG. 8.
Figure 10 is a flow chart to explain the flow of delivery of a product package according to a second preferred embodiment of the present invention.
Figure 11 is an exemplary diagram illustrating packaging with a light reaction module attached to a product package according to a second preferred embodiment of the present invention.
Figure 12 is a flowchart illustrating a process of automatically registering a delivery service review after a buyer receives a product package according to a second preferred embodiment of the present invention.
Figure 13 is an exemplary diagram illustrating acquisition of sound waves output from a light reaction module attached to a product package to a purchaser terminal.
Figure 14 is a block diagram showing the system configuration for implementing the delivery service review registration method according to the third embodiment of the present invention.
FIG. 15 is a block diagram for explaining the configuration of the seller server shown in FIG. 14.
Figure 16 is a flow chart to explain the flow of delivery of a product package according to a third preferred embodiment of the present invention.
Figure 17 is an exemplary diagram illustrating packaging with a short-range wireless communication tag attached to a product package according to a third preferred embodiment of the present invention.
Figure 18 is a flow chart to explain the process of automatically registering a delivery service review after a buyer receives a product package according to the eighth preferred embodiment of the present invention.
Figure 19 is an exemplary diagram illustrating communication between a short-range wireless communication tag attached to a product package and a purchaser terminal.
Figure 20 is a flowchart showing the flow of the delivery service review registration process based on selection of the review method according to a preferred embodiment of the present invention.
Figure 21 is a flow chart to explain the courier service review input process based on the finger gesture method.
Figure 22 is a flow chart to explain the courier service review input process based on face recognition.

Since the present invention can make various changes and have various embodiments, specific embodiments will be illustrated in the drawings and described in detail. However, this is not intended to limit the present invention to specific embodiments, and should be interpreted as including all changes, equivalents, and substitutes included in the spirit and technical scope of the present invention.

Terms such as first, second, etc. may be used to describe various components, but the components should not be limited by the terms. The above terms are used only for the purpose of distinguishing one component from another. For example, a first component may be referred to as a second component, and similarly, the second component may be referred to as a first component without departing from the scope of the present invention. The term and/or includes any of a plurality of related stated items or a combination of a plurality of related stated items.

When a component is said to be 'connected' or 'connected' to another component, it is understood that it may be directly connected or connected to the other component, but that other components may exist in between. It should be. On the other hand, when a component is mentioned as being 'directly connected' or 'directly connected' to another component, it should be understood that there are no other components in between.

The terms used in this application are only used to describe specific embodiments and are not intended to limit the invention. Singular expressions include plural expressions, unless the context clearly indicates singularity. In this application, terms such as 'include' or 'have' are intended to designate the presence of features, numbers, steps, operations, components, parts, or combinations thereof described in the specification, but are not intended to indicate the presence of one or more other features. It should be understood that this does not exclude in advance the possibility of the existence or addition of elements, numbers, steps, operations, components, parts, or combinations thereof.

Unless otherwise defined, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by a person of ordinary skill in the technical field to which the present invention pertains. Terms defined in commonly used dictionaries should be interpreted as having a meaning consistent with the meaning in the context of the related technology, and should not be interpreted in an ideal or excessively formal sense unless explicitly defined in the present application. No.

Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the attached drawings. In order to facilitate overall understanding when describing the present invention, the same reference numerals are used for the same components in the drawings, and duplicate descriptions for the same components are omitted.

Figure 1 is a block diagram showing a system configuration for implementing a method for registering reviews for a delivery service according to a first embodiment of the present invention.

As shown in FIG. 1, the buyer terminal 10 can interact with the seller server 40. The seller server 40 may be a server provided at a shopping mall that operates an online shopping mall. The online shopping mall may be a web-based Internet shopping mall, a home shopping mall, or a SNS (Social Networking Service) shopping mall. The seller server 40 may be implemented based on at least one server-class computer device.

The buyer 20 can purchase a product by accessing the online shopping mall using the buyer terminal 10 or a computer device (PC, etc.) authenticated with the buyer's account and ordering the desired product. The seller server 40 of the seller 50 can perform order processing at an online shopping mall. The buyer terminal 10 may be a mobile device of the buyer 20, such as a mobile phone, laptop, tablet PC, etc. The purchaser terminal 10 may be a network device equipped with a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, etc., and can be connected to a wide area communication network such as the Internet.

The purchaser terminal 10 can interface with the control server 30. The control server 30 can perform overall control, server-side calculation, and data storage required for the automatic delivery service review registration method according to preferred embodiments of the present invention. The control server 30 can be linked with the buyer terminal 10, the seller server 40, the delivery company server 60, and the telecommunication company 80. This control server 30 may be implemented based on at least one server-class computer device.

FIG. 2 is a block diagram for explaining the configuration of the seller server 40 shown in FIG. 1.

As shown in Figure 2, the seller server 40 according to the first embodiment of the present invention includes an order processing unit 42, a code generation unit 44, a review bulletin board operation unit 46, and a delivery processing unit 48. It can be included. The review bulletin board operating unit 46 may be included in the delivery company server 60. Each part (42 to 48) can be interconnected.

The order processing unit 42 may receive an order request for ordering a product from the buyer terminal 10 in an online shopping mall and perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 10 and order identification information identifying the order.

The delivery processing unit 48 transmits an invoice number request requesting an invoice number to identify the delivery of the product corresponding to the order request to the delivery company server 60, and receives the invoice number corresponding to the delivery from the delivery company server 60. can receive. The delivery processing unit 48 may transmit a delivery request requesting delivery of a product package containing the product to the buyer 20 to the delivery company server 60.

In response to the order request, the code generator 44 uploads the identification information of the buyer terminal 10, the order identification information, the invoice number, and a review of the courier service of the buyer who received the product package. An encrypted code containing the URL (Universal Resource Locator) of the service review bulletin board can be generated. The encrypted code is attached to the product package corresponding to the product and delivered to the delivery company 70, and the delivery company 70 When the product package is delivered to the buyer 20, the buyer terminal 10 recognizes the encrypted code and acquires the identification information, order identification information, invoice number, and delivery service review bulletin board URL of the buyer terminal 10. After verifying whether the purchaser is an actual purchaser based on the identification information of the buyer terminal 10 and the order identification information, the buyer terminal 10 is automatically connected to the delivery service review bulletin board based on the URL of the delivery service review bulletin board. , You can enter a review related to the courier service that delivered the product based on the obtained invoice number.

The review bulletin board operation unit 46 may operate a courier service review bulletin board that allows buyers who have received the product to post and view reviews related to the courier service that delivered the received product. The delivery service review bulletin board can be accessed based on the delivery service review bulletin board URL. In this embodiment, the review bulletin board operating unit 46 is shown as being included in the seller server 40, but according to another embodiment of the present invention, the review bulletin board operating unit 46 may be included in the delivery company server 60. In other words, the delivery service review bulletin board may be operated by the shopping mall or the delivery company.

Figure 3 is a flow chart to explain the process of authenticating the purchaser terminal 10 and installing the application.

As shown in Figure 3, the buyer terminal 10 starts installing the application (step: S1). Here, the application may be a computer program stored in a medium for executing the automatic delivery service review registration method according to preferred embodiments of the present invention on the buyer terminal 10 side. For example, the purchaser terminal operation in embodiments of the present invention may be performed by control of an application. In order for such an application to be installed, terminal authentication must be performed to verify whether the purchaser terminal 10 is a terminal normally registered to the purchaser 20.

To this end, the purchaser terminal 10 may transmit an installation approval request to the control server 30 (step: S2). The installation approval request may include the identification number of the purchaser terminal 10. The identification number of the buyer terminal 10 may be, for example, the phone number of the buyer terminal 10. The control server 30, which has received the installation approval request, can authenticate the identification number of the purchaser terminal 10 in conjunction with the telecommunication company (step: S3).

If there are no abnormalities as a result of the authentication, an installation authentication response indicating that the buyer terminal 10 has been properly authenticated can be transmitted to the buyer terminal 10 (step: S4).

Subsequently, the purchaser terminal 10 may transmit the identification number of the purchaser terminal 10 to the control server 30 (step: S5). Then, the control server 30 can store the identification number of the purchaser terminal 10 in the database (step: S6) and transmit installation approval to the purchaser terminal 10 (step: S7). Then, the buyer terminal 10 responds to the installation approval and the application can be installed on the buyer terminal 10 (step: S8). The installation file of the application may be delivered to the purchaser terminal 10 by the control server 30 or may be delivered to the purchaser terminal 10 through an application store such as Google Store.

Figure 4 is a flowchart for explaining the flow of delivery of a product package according to the first preferred embodiment of the present invention.

The buyer 20 can purchase a product by accessing an online shopping mall using the buyer terminal 10 or a computer device authenticated with the buyer's account and ordering the desired product. An order request that occurs when ordering a product may be transmitted to the seller server 40.

As shown in FIG. 4, the buyer terminal 10 may transmit a product order request to the seller server 40 (step: S11). The order request may include identification information of the purchaser terminal 10 and order identification information identifying the order. The identification information of the buyer terminal 10 may be, for example, a phone number corresponding to the buyer terminal 10.

The seller server 40 may transmit an invoice number request requesting an invoice number to identify delivery of the product corresponding to the order request to the delivery company server 60 (S12). The delivery company server 60 may generate an invoice number to identify delivery of the product in response to a request for a forwarding number. The seller server 40 may receive an invoice number corresponding to the delivery from the courier company server 60 (step: S13). The seller server 40 may receive the order request from the buyer terminal 10. Generate an encrypted code containing identification information, the order identification information, the invoice number, and a URL (Universal Resource Locator) of the courier service review bulletin board for uploading courier service reviews related to the delivery of the product identified by the invoice number. (Step: S14).

On the other hand, the seller server 40 may transmit the identification information, order identification information, and invoice number of the buyer terminal 10 to the control server 30, and the control server 30 may transmit the transmitted buyer terminal 10 The identification information, the order identification information, and the invoice number can be stored in a database.

The encrypted code may be a Quick Response (QR) code, a barcode, or a three-dimensional code. In this first embodiment, the description will mainly be made assuming that the encryption code is a QR code.

The encrypted code may be attached to a product package corresponding to the product. For example, the encrypted code may be attached to the product, to the wrapping paper or packaging box packaging the product, or to the inside or outside of the delivery box of the product.

Additionally, a light reaction module, such as a light reaction chip, may be attached to the product package. The light response module may transmit a control signal when light exceeding a threshold is detected. The control signal can execute the code recognition module of the purchaser terminal 10.

This light reaction module receives light below the threshold when the product package is completed, and when the product package is opened, it receives light above the threshold and operates, thereby being attached to a position that satisfies the condition of transmitting a control signal. . For example, the light reaction module is attached to the wrapping paper or packaging box packaging the product, or the inside of the shipping box of the product, etc. When the packaging of the product is completed (i.e., the product package is completed), light below the threshold is emitted. It is maintained to receive light and may be attached to a position where light above a critical value can be received when the product is opened.

Figure 5 is an exemplary diagram illustrating packaging with an encrypted code attached to a product package according to a first preferred embodiment of the present invention.

As shown in FIG. 5, the encrypted code 1200 may be attached to one side of the product packaging box 1100. Additionally, a light reaction module 1300, for example, a light reaction chip, may be attached to the other side of the packaging box 1100. The light response module 1300 may transmit a control signal when light exceeding a threshold is detected. The control signal can execute the code recognition module of the purchaser terminal 10.

As such, in the example shown in FIG. 5, the product packaging box 1100 to which the encrypted code 1200 and the light reaction module 1300 are attached is packaged by the delivery box 1000, thereby completing the product package. .

The seller server 40, for example, the delivery processing unit 48, may transmit a delivery request to the delivery company server 60 (S15). Then, the delivery company 70 can collect the product package and deliver it to the buyer 20. The buyer 20 can receive a product package delivered by the delivery company 70.

Figure 6 is a flowchart illustrating the process of automatically registering a delivery service review after the buyer 20 receives a product package according to the first preferred embodiment of the present invention.

As shown in FIG. 6, the buyer 20 who has received the product package can open the product package to take out the product. When the product package is opened, the light reaction module attached inside can detect light above the threshold and transmit a control signal. Then, the buyer terminal 10 receives a control signal (step: S21). The buyer terminal 10 that receives the control signal can execute the code recognition module (step: S22). Meanwhile, according to another embodiment of the present invention, if the light reaction module is not attached, the user may directly execute the code recognition module.

Next, the buyer terminal 10 can recognize the encrypted code attached to the product package based on the code recognition module (step: S23). Figure 7 is an exemplary diagram illustrating acquisition of an encrypted code attached to a product package using the buyer terminal 10. As shown in FIG. 7, the buyer terminal 10 (10) takes out the packaging box 1100 in which the product is packaged from the delivery box 1000, and activates the code according to the control signal of the light reaction module 1300. The encrypted code 1200 attached to the packaging box 1100 can be recognized using the recognition module.

By decoding the recognized encrypted code, the buyer terminal 10 can acquire identification information of the buyer terminal 10, the order identification information, an invoice number for identification of delivery, and a delivery service review bulletin board URL, etc. There is (step: S24). The purchaser terminal 10 may perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal 10 (step: S25).

For example, the purchaser terminal 10 may transmit an actual purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal 10 to the control server 30 . The control server 30 may verify whether the purchaser is an actual purchaser based on linking with the telecommunication company 80 in response to the actual purchaser authentication request. For example, the control server 30 compares the identification information and order identification information of the purchaser terminal 10 transmitted from the purchaser terminal 10 with the identification information and order identification information of the purchaser terminal 10 stored in the database. You can verify whether the purchaser is an actual purchaser.

When verification is completed, the control server 30 can transmit the confirmation result of whether the purchaser is an actual purchaser to the purchaser terminal 10. For example, when it is confirmed that the purchaser terminal 10 corresponding to the purchaser 20 is an actual purchaser, the control server 30 transmits a confirmation result indicating that it is an actual purchaser to the purchaser terminal 10, and the purchaser terminal 10 ) may automatically connect to the courier service review bulletin board based on the courier service review bulletin board URL in response to this (step: S26). Meanwhile, if it is confirmed that the purchaser is not an actual purchaser, the purchaser terminal 10 may generate an error message and display a message indicating to retry.

Next, the buyer terminal 10 can register the buyer's review of the delivery service upon receiving the product on the delivery service review bulletin board based on the invoice number obtained from the encrypted code. For example, when connected to the delivery service review bulletin board, the buyer terminal 10 automatically displays a user interface for entering a delivery service review corresponding to the invoice number, and the buyer can enter a review based on the user interface. You can.

According to the first preferred embodiment of the present invention, the actual purchaser is verified using the encrypted barcode attached to the product package and automatically connected to the delivery service review bulletin board, so that the buyer (20) can receive complaints or praise related to the delivery of the product. It enables easy uploading of delivery service reviews indicating and allows the seller 50 or the delivery company 70 to easily collect reliable delivery service reviews.

Figure 8 is a block diagram showing the system configuration for implementing the delivery service review registration method according to the second embodiment of the present invention.

As shown in FIG. 8, the buyer terminal 110 can interact with the seller server 140. The seller server 140 of the seller 150 may be a server provided at a shopping mall that operates an online shopping mall. The online shopping mall may be a web-based Internet shopping mall, a home shopping mall, or a SNS (Social Networking Service) shopping mall. The seller server 140 may be implemented based on at least one server-class computer device.

The buyer 120 can purchase a product by accessing the online shopping mall using the buyer terminal 110 or a computer device (PC, etc.) authenticated with the buyer's account and ordering the desired product. The seller server 140 may perform order processing at an online shopping mall. The buyer terminal 110 may be a mobile device such as the buyer's mobile phone, laptop, tablet PC, etc. The purchaser terminal 110 may be a network device equipped with a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, etc., and can be connected to a wide area communication network such as the Internet.

The purchaser terminal 110 can interact with the control server 130. The control server 130 can perform overall control, server-side calculation, and data storage required for the automatic delivery service review registration method according to preferred embodiments of the present invention. The control server 130 may be linked to the buyer terminal 110, the seller server 140, the delivery company server 160, and the telecommunication company 180. This control server 130 may be implemented based on at least one server-class computer device.

FIG. 9 is a block diagram for explaining the configuration of the seller server 140 shown in FIG. 8.

As shown in Figure 9, the seller server 140 according to the second embodiment of the present invention includes an order processing unit 142, an information processing unit 144, a review bulletin board operating unit 146, and a delivery processing unit 148. can do. Each part (142-148) can be interconnected.

The order processing unit 142 may receive an order request for ordering a product from the buyer terminal 110 in an online shopping mall and perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 110 and order identification information identifying the order.

The delivery processing unit 148 transmits an invoice number request requesting an invoice number to identify delivery of the product corresponding to the order request to the delivery company server 160, and receives the invoice number corresponding to the delivery from the delivery company server 160. can receive. The delivery processing unit 148 may transmit a delivery request requesting delivery of a product package including the product to the buyer 120 to the delivery company server 160.

In response to the order request, the information processing unit 144 provides a courier service for uploading the identification information of the buyer terminal 110, the order identification information, the invoice number, and a review of the courier service of the buyer who received the product package. A hash containing the URL (Universal Resource Locator) of the review bulletin board can be generated, the generated hash can be converted into a sound source file for reproducing sound waves, and the converted sound source file can be stored in the light reaction module. The light response module in the second preferred embodiment of the present invention may be a chip that reproduces the sound wave when light exceeding a threshold is detected.

The light reaction module is included in a product package corresponding to the product and delivered to the buyer 120, and when the buyer 120 opens the product package, the light reaction chip receives light above a threshold value and transmits the sound wave. Play, the buyer terminal 110 acquires the sound wave, verifies whether the buyer is an actual purchaser based on the identification information of the buyer terminal 110 and the order identification information, and then uses the URL of the delivery service review bulletin board to identify the buyer. The terminal 110 is automatically connected to the delivery service review bulletin board, and a review related to the delivery service that delivered the product can be entered based on the invoice number obtained from the sound wave.

The review bulletin board operation unit 146 may operate a courier service review bulletin board that allows buyers who have received the product to post and view reviews related to the courier service that delivered the received product. The delivery service review bulletin board can be accessed based on the delivery service review bulletin board URL. In this embodiment, the review bulletin board operating unit 146 is shown as being included in the seller server 140, but according to another embodiment of the present invention, the review bulletin board operating unit 146 may be included in the delivery company server 160. In other words, the delivery service review bulletin board may be operated by the shopping mall or the delivery company.

First, in the second preferred embodiment of the present invention, the application installation process previously described with reference to FIG. 3 is performed in the same way, and in the process, the purchaser terminal 110 is authenticated and the identification number of the purchaser terminal 110 is It is stored in the database of the control server 130. The installation file of the application may be delivered to the purchaser terminal 110 by the control server 130 or may be delivered to the purchaser terminal 110 through an application store such as Google Store. The operation of the purchaser terminal 110 according to the second preferred embodiment of the present invention can be performed by control of an application.

Figure 10 is a flow chart to explain the flow of delivery of a product package according to a second preferred embodiment of the present invention.

The buyer 120 can purchase a product by accessing the online shopping mall using the buyer terminal 110 or a computer device authenticated with the buyer's account and ordering the desired product. An order request that occurs when ordering a product may be transmitted to the seller server 140.

As shown in FIG. 10, the buyer terminal 110 may transmit a product order request to the seller server 140 (step: S31). The order request may include identification information of the purchaser terminal 110 and order identification information identifying the order. The identification information of the buyer terminal 110 may be, for example, a phone number corresponding to the buyer terminal 110.

The seller server 140 may transmit an invoice number request requesting an invoice number to identify delivery of the product corresponding to the order request to the delivery company server 160 (S32). The delivery company server 160 may generate an invoice number to identify delivery of the product in response to a request for a forwarding number. The seller server 140 may receive an invoice number corresponding to the delivery from the delivery service server 160 (step: S33).

In response to the order request, the seller server 140 provides identification information of the buyer terminal 110 and the order identification information. A hash containing the invoice number and a URL (Universal Resource Locator) of a courier service review bulletin board for uploading courier service reviews related to the delivery of the product identified by the invoice number can be generated (step: S34).

On the other hand, the seller server 140 may transmit the identification information of the buyer terminal 110, the order identification information, and the invoice number to the control server 130, and the control server 130 may transmit the transmitted buyer terminal ( 110) identification information and the order identification information may be stored in a database.

The seller server 140 may convert the generated hash into a sound source file for reproducing sound waves (step: S35) and store the converted sound source file in the light reaction module (step: S36). As previously mentioned, the light response module can automatically reproduce stored sound waves when light exceeding a threshold is detected. For example, when light below the threshold is received, the sleep mode may be maintained, and when light above the threshold is received, it may be converted to active mode. The sound source file may be a sound source file that outputs audible sound waves, or may be a sound source file that outputs inaudible sound waves. For example, the sound source file may be MIDI, MP3, etc.

The light reaction module may be included in a product package corresponding to the product. For example, the light reaction module receives light below the threshold when the product package is completed, but when the product package is opened, light above the threshold is received and operates, so it is attached to a location that satisfies the condition of transmitting a control signal. It can be. For example, the light reaction module is attached to the product, attached to the wrapping paper or packaging box packaging the product, or in a state where the packaging of the product is completed, such as inside a shipping box of the product (i.e., the product package is completed) state), it is maintained so that light below the threshold is received, and when the product is opened, it may be attached to a position where light above the threshold can be received.

Figure 11 is an exemplary diagram illustrating packaging with a light reaction module attached to a product package according to a second preferred embodiment of the present invention.

As shown in FIG. 11, the light reaction module 1310 may be attached to one side of the product packaging box 1110. The light response module 1310 can reproduce sound waves when light exceeding a threshold is detected.

Additionally, the light response module 1310 may transmit a control signal before reproduction of sound waves. The control signal can cause the purchaser terminal 110 to automatically execute the sound wave acquisition module for acquiring sound waves. The control signal may be a short-range wireless communication signal or a sound wave. When the control signal is a sound wave, the sound wave reproduced by the light reaction module 1310 may include a control signal that activates the sound wave acquisition module.

In this way, in the example shown in FIG. 11, the product packaging box 1110 to which the light reaction module 1310 is attached is packaged by the delivery box 1010, thereby completing the product package.

The seller server 140, for example, the delivery processing unit 148, may transmit a delivery request to the delivery company server 160 (S37). Then, the delivery company 170 can collect the product package and deliver it to the buyer 120. The buyer 120 may receive a product package delivered by the delivery company 170.

Figure 12 is a flow chart to explain the process of automatically registering a delivery service review after the buyer 120 receives the product package according to the second preferred embodiment of the present invention.

First, the buyer 120 who has received the product package can open the product package to take out the product. When the product package is opened, the light reaction module attached inside can detect light above the threshold and transmit a control signal. The control signal may be a short-range wireless communication signal or a sound wave. The acoustic wave acquisition module may be activated in response to a control signal.

As shown in FIG. 12, when the buyer 120 opens the product package and the light reaction module reproduces the sound wave, the buyer terminal 110 can acquire the sound wave (step: S41). FIG. 13 is an exemplary diagram illustrating acquisition of sound waves output from a light reaction module attached to a product package to the purchaser terminal 110. As shown in FIG. 13, the buyer terminal 110 can take out the packaging box in which the product is packaged from the delivery box 1010 and acquire sound waves reproduced from the light reaction module 1310. The sound waves may be, for example, acoustically beautiful sounds such as singing or music, or they may be sounds in the non-audible range that humans cannot hear.

After the buyer terminal 110 acquires the hash from the acquired sound wave (step: S42), by decoding the acquired hash, the buyer terminal 110's identification information, order identification information, invoice number for identification of product delivery, and courier service The service review bulletin board URL, etc. can be obtained (step: S43). The purchaser terminal 110 may perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal 110 (step: S44).

For example, the purchaser terminal 110 may transmit an actual purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal 110 to the control server 130. The control server 130 may verify whether the purchaser is the actual purchaser in response to the actual purchaser authentication request. For example, the control server 130 compares the identification information and order identification information of the purchaser terminal 110 transmitted from the purchaser terminal 110 with the identification information and order identification information of the purchaser terminal 110 stored in the database. You can verify whether the purchaser is an actual purchaser.

When verification is completed, the control server 130 may transmit the confirmation result of whether the purchaser is an actual purchaser to the purchaser terminal 110. For example, when it is confirmed that the purchaser terminal 110 corresponding to the purchaser is an actual purchaser, the control server 130 transmits a confirmation result indicating that the purchaser is an actual purchaser to the purchaser terminal 110, and the purchaser terminal 110 responds thereto. In response, you can automatically connect to the delivery service review bulletin board based on the delivery service review bulletin board URL (step: S45). Meanwhile, if it is confirmed that the purchaser is not an actual purchaser, the purchaser terminal 110 may generate an error message and display a message indicating to retry.

Next, the buyer terminal 110 can register the buyer's review of the delivery service upon receiving the product on the delivery service review bulletin board based on the invoice number obtained from the encrypted code (step: S46). For example, when connected to the delivery service review bulletin board, the buyer terminal 110 automatically displays a user interface for entering a delivery service review corresponding to the invoice number, and the buyer can enter a review based on the user interface. You can.

As described above, according to the second preferred embodiment of the present invention, sound waves are output using a light reaction module attached to the product package to verify the actual purchaser and automatically connect to the delivery service review bulletin board, so that the buyer 120 can provide delivery of the product and It enables easy uploading of delivery service reviews expressing related complaints or praise, and allows the seller 150 or delivery company 170 to easily collect reliable delivery service reviews.

Figure 14 is a block diagram showing the system configuration for implementing the delivery service review registration method according to the third embodiment of the present invention.

As shown in FIG. 14, the buyer terminal 210 can interact with the seller server 240. The seller server 240 of the seller 250 may be a server provided at a shopping mall that operates an online shopping mall. The online shopping mall may be a web-based Internet shopping mall, a home shopping mall, or a SNS (Social Networking Service) shopping mall. The seller server 240 may be implemented based on at least one server-class computer device.

The buyer 220 can purchase a product by accessing the online shopping mall using the buyer terminal 210 or a computer device (PC, etc.) authenticated with the buyer's account and ordering the desired product. The seller server 240 may perform order processing at an online shopping mall. The buyer terminal 210 may be a mobile device such as the buyer's mobile phone, laptop, tablet PC, etc. The purchaser terminal 210 may be a network device equipped with a memory, a processor, information input/output means, an auxiliary storage device, a camera, a microphone, a speaker, a short-range wireless communication module, etc., and can be connected to a wide area communication network such as the Internet.

The buyer terminal 210 can be linked to the control server 230. The control server 230 can perform overall control, server-side calculation, and data storage required for the automatic delivery service review registration method according to preferred embodiments of the present invention. The control server 230 can be linked to the buyer terminal 210, the seller server 240, the delivery company server 260, and the telecommunication company 280. This control server 230 may be implemented based on at least one server-class computer device.

FIG. 15 is a block diagram for explaining the configuration of the seller server 240 shown in FIG. 14.

As shown in FIG. 14, the seller server 240 according to the third embodiment of the present invention includes an order processing unit 242, a tag creation unit 244, a review bulletin board operation unit 246, and a delivery processing unit 248. It can be included. Each part (242-248) can be interconnected.

The order processing unit 242 may receive an order request for ordering a product from the buyer terminal 210 in an online shopping mall and perform payment and delivery according to the order request. For example, the order request may include identification information of the purchaser terminal 210 and order identification information identifying the order.

The delivery processing unit 248 transmits an invoice number request requesting an invoice number to identify the delivery of the product corresponding to the order request to the delivery company server 260, and receives the invoice number corresponding to the delivery from the delivery company server 260. can receive. The delivery processing unit 248 may transmit a delivery request requesting delivery of a product package containing the product to the buyer 220 to the delivery company server 60. The tag creation unit 244 may respond to the order request. , the identification information of the buyer terminal 210, the order identification information, the invoice number, and the URL of the delivery service review bulletin board for uploading the review of the delivery service of the buyer 220 who received the product package through short-distance wireless communication. It can be saved in tags.

The short-range wireless communication tag is attached to the product package corresponding to the product and delivered to the delivery company 270. When the product package is delivered to the buyer 220 through the delivery company 270, the buyer terminal 210 is By recognizing the short-range wireless communication tag, the identification information, order identification information, invoice number, and courier service review bulletin board URL of the purchaser terminal 210 are acquired, and based on the identification information of the purchaser terminal 210 and the order identification information. After verifying whether the buyer is an actual purchaser, the buyer terminal 210 is automatically connected to the delivery service review bulletin board based on the URL of the delivery service review bulletin board, and a review related to the delivery service that delivered the product is entered based on the obtained invoice number. The review bulletin board operation unit 246 may operate a courier service review bulletin board that allows buyers who have received the product to post and view reviews related to the courier service that delivered the received product. The delivery service review bulletin board can be accessed based on the delivery service review bulletin board URL. In this embodiment, the review bulletin board operating unit 246 is shown as being included in the seller server 240. However, according to another embodiment of the present invention, the review bulletin board operating unit 246 may be included in the delivery company server 260. In other words, the delivery service review bulletin board may be operated by the shopping mall or the delivery company.

First, in the third preferred embodiment of the present invention, the application installation process previously described with reference to FIG. 3 is performed in the same way, and in the process, the purchaser terminal 210 is authenticated and the identification number of the purchaser terminal 210 is It is stored in the database of the control server 230. The installation file of the application may be delivered to the purchaser terminal 210 by the control server 230 or may be delivered to the purchaser terminal 210 through an application store such as Google Store. In this embodiment, the operation of the purchaser terminal 210 may be controlled by an application.

Figure 16 is a flowchart for explaining the flow of delivery of a product package according to a third preferred embodiment of the present invention.

The buyer 220 can purchase a product by accessing the online shopping mall using the buyer terminal 210 or a computer device authenticated with the buyer's account and ordering the desired product. An order request that occurs when ordering a product may be transmitted to the seller server 240.

As shown in FIG. 16, the buyer terminal 210 may transmit a product order request to the seller server 240 (step: S51). The order request may include identification information of the purchaser terminal 210 and order identification information identifying the order. The identification information of the buyer terminal 210 may be, for example, a phone number corresponding to the buyer terminal 210.

The seller server 240 may transmit an invoice number request requesting an invoice number to identify delivery of the product corresponding to the order request to the delivery company server 260 (S52). The delivery company server 260 may generate an invoice number to identify delivery of the product in response to a request for a forwarding number. The seller server 240 may receive an invoice number corresponding to the delivery from the delivery company server 260 (step: S153).

In response to the order request, the seller server 240 uploads the identification information of the buyer terminal 210, the order identification information, the invoice number, and a courier service review related to the delivery of the product identified by the invoice number. The URL of the delivery service review bulletin board can be stored in a short-range wireless communication tag (step: S54). The short-range wireless communication tag may be a Near Field Communication (NFC) tag or a Radio Frequency Identification (RFID) tag. On the other hand, the seller server 240 may provide identification information of the buyer terminal 210, order identification information, and invoice number. can be transmitted to the control server 230, and the control server 230 can store the transmitted identification information of the purchaser terminal 210 and the order identification information in a database.

The short-range wireless communication tag may be attached to a product package corresponding to the product. For example, the short-range wireless communication tag code may be attached to the product, to the wrapping paper or packaging box packaging the product, or to the inside or outside of the delivery box of the product.

Additionally, a light reaction module, such as a light reaction chip, may be attached to the product package. The light reaction module in the third preferred embodiment of the present invention may be the same as the light reaction module in the first embodiment, for example, transmitting a control signal when light exceeding a threshold is detected. The control signal may execute the code recognition module of the purchaser terminal 210.

This light reaction module receives light below the threshold when the product package is completed, and when the product package is opened, it receives light above the threshold and operates, thereby being attached to a position that satisfies the condition of transmitting a control signal. . For example, the light reaction module is attached to the wrapping paper or packaging box packaging the product, or the inside of the shipping box of the product, etc. When the packaging of the product is completed (i.e., the product package is completed), light below the threshold is emitted. It is maintained to receive light and may be attached to a position where light above a critical value can be received when the product is opened.

Meanwhile, according to another embodiment of the present invention, the short-range wireless communication tag and the light reaction module may be configured with the same chip. For example, information on a short-range wireless communication tag may be included in the light response module. In this case, the light reaction module transmits a control signal in response to light above the threshold and stores the identification information of the buyer terminal 210, order identification information, invoice number, and the URL of the delivery service review bulletin board.

Figure 17 is an exemplary diagram illustrating packaging with an encrypted code attached to a product package according to a third preferred embodiment of the present invention.

As shown in FIG. 17, the short-range wireless communication tag 1220 may be attached to one side of the product packaging box 1120. Additionally, a light reaction module 1320, for example, a light reaction chip, may be attached to the other side of the packaging box 1120. The light response module 1320 may transmit a control signal when light exceeding a threshold is detected. The control signal may execute the tag recognition module of the purchaser terminal 210.

As such, in the example shown in FIG. 17, the product packaging box 1120 to which the short-range wireless communication tag 1220 and the light reaction module 1320 are attached is packaged by the delivery box 1020, thereby completing the product package. do.

Merchant Server (240). For example, the delivery processing unit 248 may transmit a delivery request to the delivery company server 260 (S55). Then, the delivery company 270 can collect the product package and deliver it to the buyer 220. The buyer 220 may receive a product package delivered by the delivery company 270.

Figure 18 is a flow chart to explain the process of automatically registering a delivery service review after the buyer 220 receives the product package according to the third preferred embodiment of the present invention.

As shown in FIG. 18, the buyer 220 who has received the product package can open the product package to take out the product. When the product package is opened, the light reaction module attached inside can detect light above the threshold and transmit a control signal. Then, the buyer terminal 210 receives a control signal (step: S61). The buyer terminal 210 that receives the control signal may execute the tag recognition module (step: S62). Meanwhile, according to another embodiment of the present invention, when the light reaction module is not attached, the purchaser may directly execute the tag recognition module, or the purchaser terminal 210 may set the tag recognition module to an always active state.

Next, the buyer terminal 210 can communicate the short-range wireless communication tag attached to the product package based on the tag recognition module (step: S63). Figure 19 is an exemplary diagram illustrating acquisition of information from a short-range wireless communication tag attached to a product package. As shown in FIG. 19, the buyer terminal 210 takes out the packaging box 1120 in which the product is packaged from the delivery box 1020 and uses the tag recognition module activated according to the control signal from the light reaction module 1320. It can be used to communicate with the short-range wireless communication tag 1220 attached to the packaging box 1120.

The buyer terminal 210 may acquire identification information of the buyer terminal 210, the order identification information, an invoice number for identification of delivery, and a delivery service review bulletin board URL, etc. from a short-range wireless communication tag (step: S64). . The purchaser terminal 210 may perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal 210 (step: S65).

For example, the purchaser terminal 210 may transmit an actual purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal 210 to the control server 230. The control server 230 may verify whether the purchaser is the actual purchaser in response to the actual purchaser authentication request. For example, the control server 230 compares the identification information and order identification information of the purchaser terminal 210 transmitted from the purchaser terminal 210 with the identification information and order identification information of the purchaser terminal 210 stored in the database. You can verify whether the purchaser is an actual purchaser.

When verification is completed, the control server 230 may transmit the confirmation result of whether the purchaser is an actual purchaser to the purchaser terminal 210. For example, when it is confirmed that the purchaser terminal 210 corresponding to the purchaser is an actual purchaser, the control server 230 transmits a confirmation result indicating that the purchaser is an actual purchaser to the purchaser terminal 210, and the purchaser terminal 210 responds thereto. In response, the user can automatically connect to the delivery service review bulletin board based on the URL of the delivery service review bulletin board (step: S66). Meanwhile, if it is confirmed that the purchaser is not an actual purchaser, the purchaser terminal 210 may generate an error message and display a message indicating to retry.

Next, the buyer terminal 210 can register the buyer's review of the delivery service upon receiving the product on the delivery service review bulletin board based on the invoice number obtained from the encrypted code. For example, when connected to the delivery service review bulletin board, the buyer terminal 210 automatically displays a user interface for entering a delivery service review corresponding to the invoice number, and the buyer can enter a review based on the user interface. In this way, according to the third preferred embodiment of the present invention, the actual purchaser is verified using a short-range wireless communication tag such as RFID or NFC attached to the product package, and the purchaser 220 is automatically connected to the delivery service review bulletin board. It enables the easy upload of courier service reviews expressing complaints or praise related to product delivery, and allows the seller 250 or courier company 270 to easily collect reliable courier service reviews.

Meanwhile, based on the buyer terminal 210 automatically connecting to the delivery service review bulletin board according to the first to third preferred embodiments of the present invention, the automatic registration method of delivery service reviews according to the preferred embodiment of the present invention is It allows buyers to select a variety of review methods and enter reviews.

Figure 20 is a flowchart showing the flow of the delivery service review registration process based on selection of the review method according to a preferred embodiment of the present invention. In the following description, the purchaser terminal uses the same symbols as in the third embodiment described above. However, this is not a limitation, and the following purchaser terminals can be applied to any of the purchaser terminals mentioned in the first to third embodiments.

As shown in Figure 20, the buyer terminal 210 responds to a review request signal requesting the buyer 220 to input a review of the courier service related to delivery of the product after receiving the product, and inputs a review of the courier service. A user interface may be displayed to display a plurality of review progress methods and to select at least one review progress method (step: S71). These steps can be performed by the user interface display unit of the purchaser terminal 210.

Next, the buyer terminal 210 may input a review of the courier service related to the delivery of the product corresponding to the invoice number obtained from the product package according to the review progress method selected based on the user interface (step: S72). . This step can be performed by the review input unit of the purchaser terminal 210. The invoice number obtained from the product package is, for example, an encrypted code, a sound wave, or a short-range wireless signal, as described in the first to third embodiments. This may mean acquired from at least one of the communication tags.

The buyer terminal 210 may upload the entered courier service review to the courier service review bulletin board based on the URL of the courier service review bulletin board (step: S73). These steps may be performed by the upload unit of the purchaser terminal 210.

The review method includes a short answer method, a voice recognition method, a finger gesture method, and a face recognition method. The short answer method may be a short answer method that responds to a set question. For example, a review is conducted in the form of displaying questions on the screen asking for satisfaction levels regarding multiple items, such as speed of delivery, condition of the product, thoroughness of the product package, presence of damage, etc., and the buyer entering answers to the questions. This may be the way to proceed.

The voice recognition method is a method of inputting a housewarming service review based on recognizing the buyer's voice. These voice recognition methods may include narrative and short answer methods. The descriptive method may be one in which the buyer receives the product and speaks of his or her review regarding delivery, and the buyer terminal 210 recognizes the buyer's voice, converts it into text, and uploads it to the bulletin board. The short answer method may be a method of displaying a question asking for the satisfaction rating for a given item on the screen or providing voice guidance, having the buyer say the satisfaction rating in a short answer, and then recognizing the buyer's voice and entering the satisfaction rating.

The finger gesture method is a method of entering reviews based on the buyer's finger gestures. Figure 21 is a flow chart to explain the courier service review input process based on the finger gesture method.

As shown in FIG. 21, the purchaser terminal 210 may execute the selfie shooting mode of the purchaser terminal 210 (step: S81). Subsequently, the buyer terminal 210 may guide the buyer to open his or her fingers by the number corresponding to the satisfaction level of the satisfaction item with respect to the delivery service that delivered the product while making a fist so that the buyer can see it on the camera (step: S82).

Then, the buyer can open his or her fingers as many as the number corresponding to the satisfaction level for each item for the delivery service related to the delivery of the product while making a fist so that the camera shows his or her hand, and the buyer terminal 210 displays the captured video. Based on this, the number of fingers opened by the buyer can be obtained (step: S83).

The buyer terminal 210 can input the satisfaction level for each satisfaction item by matching the delivery service satisfaction level for that item to the number of fingers acquired for each satisfaction item (step: S84). For example, after instructing the buyer to “indicate your satisfaction level with the condition of the received product with your fingers,” if the buyer unfolds four fingers while clenching his fist, the buyer terminal 210 displays the gesture based on gesture recognition. It is possible to detect that four fingers are stretched out, convert the satisfaction rating for the delivery status into "4 points" or a corresponding score, and register the satisfaction rating on the review bulletin board.

The facial recognition method may refer to a method of inputting a review by recognizing the buyer's facial expression. Figure 22 is a flowchart illustrating the process of inputting a review of a delivery service based on a face recognition method.

As shown in FIG. 22, the purchaser terminal 210 may execute the selfie shooting mode of the purchaser terminal 210 (step: S91). Subsequently, the buyer terminal 210 may guide the buyer to make an expression according to the buyer's feelings about product delivery so that it can be displayed on the camera (step: S92). Then, the buyer looks at the camera and makes an expression based on how he or she feels about the delivery of the received product.

The buyer terminal 210 acquires the buyer's facial expression based on the captured image (step: S94), and based on analyzing the acquired facial expression of the buyer, provides a delivery service corresponding to the delivery service that delivered the product. Purchase satisfaction can be estimated (step: S94). Then, the estimated purchase satisfaction can be entered into the review bulletin board (step: S95).

For example, the buyer may make various facial expressions as if seeing the product delivery status, and the buyer terminal 210 acquires these facial expressions and analyzes the buyer's facial expressions to determine emotions such as satisfaction, joy, anger, sadness, laughter, etc. After estimating, the estimated emotion can be uploaded and displayed on the review bulletin board using the corresponding facial expression icon, text, etc.

Although the present invention has been described above by illustrating preferred embodiments, those skilled in the art can make various modifications and changes to the present invention without departing from the technical details and scope of the present invention as set forth in the following patent claims. You will understand that it can be done by doing it. Accordingly, changes in future embodiments of the present invention will not depart from the scope of the present invention.

10, 110, 210: Buyer terminal
30, 130, 230: Control server
40, 140, 240: Merchant server
42, 142, 242: Order processing department
44: Code generation unit
144: Information processing department
244: Tag creation unit
46, 146, 246: Review bulletin board operation department
48, 148, 248: Delivery processing department
60, 160, 260: Delivery company server
80, 180, 280: Telecommunications company

Claims (23)

Performed by the first server,
Receiving an order request for ordering a product from a buyer terminal, the order request including identification information of the buyer terminal and order identification information identifying the order;
transmitting an invoice number request requesting an invoice number to identify delivery of the product corresponding to the order request to a second server;
Receiving an invoice number corresponding to the delivery from the second server;
In response to the order request, generating a hash including identification information of the purchaser terminal, the order identification information, the invoice number, and a URL (Universal Resource Locator) of the delivery service review bulletin board;
Converting the generated hash into a sound source file for reproducing sound waves; and
A step of storing the converted sound source file in a light response module, wherein the light response module is a chip that reproduces the sound wave when light above a threshold is detected,
The light reaction module is included in a product package corresponding to the product and delivered to the buyer, and when the buyer opens the product package, the light reaction chip reproduces the sound wave, and the buyer terminal acquires the sound wave and After verifying whether the buyer is an actual purchaser based on the identification information of the buyer terminal and the order identification information, automatically connecting the buyer terminal to the delivery service review bulletin board corresponding to the URL and entering a review based on the invoice number,
The light reaction module is attached to at least one side of the product, one side of the packaging means for packaging the product, and the inside of the delivery packaging means for packaging the product package from the outermost side, and is located inside the delivery packaging means. A method of automatically registering a review of a courier service, characterized in that it is located in .
The method of claim 1, wherein the identification information of the purchaser terminal is a phone number.
delete The method of claim 1, wherein the purchaser terminal,
acquiring the sound wave when the light reaction module reproduces the sound wave when the buyer opens the product package;
acquiring the identification information of the purchaser terminal, the order identification information, the invoice number, and the URL by obtaining and decoding the hash from the acquired sound wave;
performing actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal;
If confirmed as an actual purchaser, automatically connecting to the delivery service review bulletin board based on the URL; and
A method of automatically registering a courier service review, further comprising the step of entering a review on the courier service review bulletin board based on the invoice number.
The method of claim 4, wherein performing the actual purchaser verification includes:
Transmitting an actual purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal to a third server;
Verifying whether the third server is an actual purchaser in response to the actual purchaser authentication request; and
A courier service review automatic registration method comprising the step of transmitting a confirmation result of whether the actual purchaser is the purchaser terminal.
The method of claim 5, further comprising the step of transmitting, by the first server, the identification information of the buyer terminal included in the order request, the order identification information, and the generated hash to the third server when receiving an order, and ,
The step of the third server verifying whether the actual purchaser is the actual purchaser in response to the actual purchaser authentication request,
A courier service review automatic registration method comprising the step of comparing the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal with the identification information and order identification information of the purchaser terminal stored in a database.
The method of claim 1, wherein the light reaction module transmits a control signal prior to reproduction of the sound wave when light exceeding a threshold is detected upon opening the product,
The buyer terminal automatically executes a sound wave acquisition module for acquiring the sound wave upon receiving the control signal.
The method of claim 1, further comprising: transmitting, by the purchaser terminal, an application installation approval request including identification information of the purchaser terminal to a third server;
The third server authenticates the identification information of the purchaser terminal in conjunction with a telecommunication company, and if normal, transmits an installation authentication response indicating authentication to the purchaser terminal;
transmitting, by the purchaser terminal, identification information of the purchaser terminal to the third server;
The third server storing the transmitted identification information of the purchaser terminal and transmitting installation approval to the purchaser terminal; and
A courier service review automatic registration method comprising the step of installing, by the purchaser terminal, an application in response to the installation approval.
As the first server,
An order processing unit that receives an order request for ordering a product from a buyer terminal - the order request includes identification information of the buyer terminal and order identification information identifying the order -;
a delivery processing unit that transmits an invoice number request requesting an invoice number for identifying delivery of the product corresponding to the order request to a second server, and receives an invoice number corresponding to the delivery from the second server; and
In response to the order request, a hash containing identification information of the purchaser terminal, the order identification information, the invoice number, and a URL (Universal Resource Locator) of the delivery service review bulletin board is generated, and sound waves are reproduced using the generated hash. An information processing unit that converts the sound source file into a sound source file and stores the converted sound source file in a light reaction module - the light reaction module is a chip that reproduces the sound wave when light above a threshold is detected,
The light reaction module is included in a product package corresponding to the product and delivered to the buyer, and when the buyer opens the product package, the light reaction chip reproduces the sound wave, and the buyer terminal acquires the sound wave and After verifying whether the buyer is an actual purchaser based on the identification information of the buyer terminal and the order identification information, automatically connecting the buyer terminal to the delivery service review bulletin board corresponding to the URL and entering a review based on the invoice number,
The light reaction module is attached to at least one side of the product, one side of the packaging means for packaging the product, and the inside of the delivery packaging means for packaging the product package from the outermost side, and is located inside the delivery packaging means. An automatic delivery service review registration device, characterized in that it is located in .
The automatic delivery service review registration device according to claim 9, wherein the identification information of the purchaser terminal is a phone number.
delete The method of claim 9, wherein the purchaser terminal,
When the product package is opened by the buyer and the light reaction module reproduces the sound wave, the sound wave is acquired, and the hash is obtained from the acquired sound wave and then decoded to obtain identification information of the purchaser terminal and identification of the order. Acquire information, perform actual purchaser verification using the acquired identification information and order identification information of the purchaser terminal, and if confirmed as an actual purchaser, automatically connect to the delivery service review bulletin board, and based on the invoice number An automatic delivery service review registration device characterized in that the review is entered into the delivery service review bulletin board.
The method of claim 12, wherein the purchaser terminal transmits an actual purchaser authentication request including the acquired identification information and order identification information of the purchaser terminal to a third server, and the third server responds to the actual purchaser authentication request. An automatic delivery service review registration device characterized in that it verifies whether an actual purchaser exists and transmits the confirmation result of whether the actual purchaser exists to the buyer terminal.
The method of claim 13, wherein when receiving an order, the first server transmits the identification information of the purchaser terminal, the order identification information, and the generated hash included in the order request to the third server,
The third server verifies whether the actual purchaser is the actual purchaser in response to the actual purchaser authentication request, and the identification information and order identification information of the purchaser terminal transmitted from the purchaser terminal are stored in a database. An automatic delivery service review registration device characterized by contrast.
The method of claim 9, wherein the light reaction module transmits a control signal prior to reproduction of the sound wave when light exceeding a threshold is detected when opening the product,
The automatic delivery service review registration device, wherein the purchaser terminal automatically executes a sound wave acquisition module for acquiring the sound wave upon receiving the control signal.
The method of claim 9, wherein the purchaser terminal transmits an application installation approval request including identification information of the purchaser terminal to a third server, and the third server authenticates the identification information of the purchaser terminal in conjunction with a telecommunication company, If normal, an installation authentication reply indicating authentication is transmitted to the purchaser terminal, the purchaser terminal transmits the identification information of the purchaser terminal to the third server, and the third server stores the transmitted identification information of the purchaser terminal. and transmitting an installation approval to the buyer terminal, and the buyer terminal installs the application in response to the installation approval.
buyer terminal; and
Receive an order request for ordering a product from the buyer terminal - the order request includes identification information of the buyer terminal and order identification information identifying the order - and identify delivery of the product corresponding to the order request Send an invoice number request requesting an invoice number to a second server, receive an invoice number corresponding to the delivery from the second server, and, in response to the order request, identify the purchaser terminal and the order. A hash containing identification information, the invoice number, and a URL (Universal Resource Locator) of the delivery service review bulletin board is generated, the generated hash is converted into a sound source file for reproducing sound waves, and the converted sound source file is connected to the light reaction module. A first server storing the light response module includes a chip that reproduces the sound wave when light exceeding a threshold is detected,
The light reaction module is included in a product package corresponding to the product and delivered to the buyer, and when the buyer opens the product package, the light reaction chip reproduces the sound wave, and the buyer terminal acquires the sound wave and After verifying whether the buyer is an actual purchaser based on the identification information of the buyer terminal and the order identification information, automatically connecting the buyer terminal to the delivery service review bulletin board corresponding to the URL and entering a review based on the invoice number,
The light reaction module is attached to at least one side of the product, one side of the packaging means for packaging the product, and the inside of the delivery packaging means for packaging the product package from the outermost side, and is located inside the delivery packaging means. An automatic delivery service review registration system, characterized by being located in . delete delete delete delete delete delete

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