KR101016097B1 - Monitorable image-order system based on wired and wireless internet and method thereof - Google Patents

Abstract

The present invention relates to a video sequence system using a wired or wireless system capable of recommendation and monitoring in a central server and a method of implementing the same. In more detail, when the central server transmits the recommendation schedule and the recommended content to the branch manager server provided at different branches, each branch manager server readjusts the organization based on the recommendation schedule and the recommended content. The reorganized contents and the waiting order of the visited customers and the net number output according to them are displayed to the visited customers, and the reorganized contents are transmitted to the central server, so that the central server can manage and monitor each branch. It relates to a system and its implementation.

Video, content, waiting number, monitoring, recommendation, wired and wireless Internet

Description

Monitored image-order system based on wired and wireless internet and method according to recommendation and monitoring of central server

The present invention relates to a video sequence system using a wired or wireless system capable of recommendation and monitoring in a central server and a method of implementing the same. In more detail, when the central server transmits the recommendation schedule and the recommended content to the branch manager server provided at different branches, each branch manager server readjusts the organization based on the recommendation schedule and the recommended content. The reorganized contents and the waiting order of the visited customers and the net number output according to them are displayed to the visited customers, and the reorganized contents are transmitted to the central server, so that the central server can manage and monitor each branch. It relates to a system and its implementation.

In public offices, hospitals, banks, etc., where there are many complaints and visited customers, a waiting number is issued at the entrance to handle the work in the order of visit. In addition, employees of public offices, hospitals, banks, etc. handle the visitor's business by calling the waiting number on the spot where they see the window service.

In this conventional technique, the visited customer who has been assigned a waiting number spent time waiting for a waiting time while watching a book.

In addition, government offices, banks, and the like have a display device such as a television, a liquid crystal display device, and a plasma display panel to display various images on a television screen, thereby relieving boredom of the visitor during the waiting time. In addition, there was a system for displaying the call number on a television screen when the visitor's turn number was reached (Registration Utility Model No. 20-0282994, a video advertisement device with turnover guide).

However, such a turn guide system displays a call number while simply displaying an image such as a cable TV program or a local advertisement, and has a limitation in that the turn guide system is managed and operated only at the system in which the turn guide device is installed, that is, at a corresponding point.

The present invention was created to solve the above problems, and an object of the present invention is to recommend an image to each point in the central area (eg, the company head office) and at the same time to monitor the video output of each point To provide a turn system.

In addition, another object of the present invention is to monitor the real-time in the center in real time, it is possible to efficiently promote franchise sales offices, public offices, etc. having branches in a number of areas, and to increase the image of the company.

In addition, an object of the present invention is to provide a visitor with a call number and a video on a single screen, thereby reducing confusion in the intestine and providing smooth progress of work.

The purpose of the above, as a video sequence system that visually provides video and waiting sequence to the visitor using wired and wireless Internet,

A central server for transmitting the recommendation table and the recommended contents to the branch manager server;

A branch manager server that readjusts the schedule based on the recommendation schedule and transmits the readjusted schedule and the readjusted contents to the display device;

A turn generation unit generating a turn order of the visitor and storing turn data for the generated turn order;

A sequence number generation unit for generating a signal for calling a visitor based on the sequence number data; And

And a display device configured to display an image based on the readjusted schedule and the readjusted content and to display a sequence number based on the sequence number output signal.

The branch manager server transmits the readjusted schedule and the readjusted contents to the central server, and the central server monitors the received readjusted list and the readjusted contents. Can be achieved.

The branch manager server may further include an individual content server providing separate content from the recommended content, and the branch manager server may reorganize the organization including the separate content.

In addition, the display device includes a terminal unit for receiving the readjusted schedule and the readjusted content from the branch manager server, and receives the sequence generation signal from the sequence number generator to generate control signals related to the image and sequence number; And a screen display unit for displaying the image and the net number output by the control signal of the terminal unit.

The screen display unit preferably divides the sequence number and the image into a separate area.

In addition, the net number extracting unit is included in the window computer in charge of the visitor's work, it is preferable to operate by the mouse or keyboard of the window computer.

The camera unit may further include a camera unit configured to store the state of the visitor and the display device as image information, and the image information of the camera unit may be transmitted to the central server.

In addition, the voice display unit for notifying the order call of the visitor may be further included.

In addition, the information transmission unit for transmitting at least one of the time when the waiting sequence is generated, the work processing time according to the waiting sequence and the information of the customer the waiting sequence is generated to the central server; preferably further includes.

The branch manager server, the number generator, the number generator and the display device constitute a single branch office system, and the branch office servers are plural, and the central server is recommended as a plurality of branch manager servers by a multitasking method. It may be configured to transmit the schedule and recommended content.

The above object is another category, as an implementation method of a video sequence system that provides a video and air number visually to the visitor using wired and wireless Internet,

An image control step of the branch manager server receiving the recommendation schedule and the recommended content from the central server, and readjusting the organization based on the received recommendation schedule and the recommended content;

A turn number generating unit generating a waiting number of the visitor and corresponding turn data; and generating a signal for calling the visitor based on the turn data;

Reporting the coordinated content read by the branch manager server to the central server; And

The display device is provided with the reorganized content from the branch manager server to display the image, the display step of receiving the call signal to display the net number out; comprising a wired and wireless Internet capable of recommendation and monitoring of the central server comprising a It can be achieved by the implementation method of the image sequence system.

In addition, the reporting step may transmit the readjusted organization contents in a predetermined packet.

In addition, in the display step, the display screen is divided, and the image and the serial number display are separately displayed in the divided area.

In this case, there are a plurality of partitioning schemes, and each branch manager server may select one of a plurality of partitioning schemes.

The information transmitting unit may further include transmitting at least one of a time at which the waiting sequence occurs, a work processing time according to the waiting sequence, and information of the customer having the waiting sequence generated to the central server.

Therefore, according to one embodiment of the present invention as described above, since each branch has its own video programming right, it is possible to output a video suitable for the characteristics of each branch, and the central office can monitor the franchise offices having chain stores in each region. In other countries, banks and government offices have the advantage of increasing the efficiency of branch operations and management.

In addition, by providing a video and displaying the call number, it is possible to reduce the confusion and customer complaints in the intestinal tract by concentrating the eyes of the visiting customers, thereby increasing work efficiency.

In addition, the image transmission through the screen and the central monitoring function has the advantage of reducing the production cost of the promotional posters of public offices, banks, etc. and create a clean intestinal environment.

Hereinafter, with reference to the accompanying drawings will be described in detail a preferred embodiment of the present invention. Prior to describing the present invention, if it is determined that a detailed description of related known functions and configurations may unnecessarily obscure the subject matter of the present invention, the description thereof will be omitted.

First, prior to describing the configuration and implementation method of the present invention are summarized terms used in the present specification. 'Recommended schedule' is one of the data transmitted from the central server 100 to the branch manager server 200, and contains information about the organization of the image displayed by the display device 400. Information related to image organization includes the format, order, and time of display of the displayed image. 'Recommended content' is data corresponding to an image, and is displayed through the display device 400 by the recommendation table described above. That is, the recommendation schedule is a state containing information such as the order of recommendation content and the time displayed.

'Rearrangement schedule' means that the branch manager server 200 is rearranged to suit the situation of each branch based on the recommendation schedule. Similar to the "recommended content," "reconciled content" is data corresponding to a video content, and means content selected by the rebalancing of the branch manager server 200. It is a list.

In the present invention, the central server 100 transmits the recommendation table and the recommended content to the branch manager server 200, the branch manager server 200 transmits the readjusted schedule corresponding to the readjusted schedule and the readjusted content to the central server 100 and report. This data exchange between the central server 100 and the branch manager server 200 is by wired or wireless Internet.

<Configuration>

Hereinafter, with reference to the accompanying drawings will be described the configuration of the video sequence system capable of recommendation and monitoring of the central server using the wired and wireless Internet according to the present invention. 1 is a schematic conceptual diagram of a video sequence system capable of recommending and monitoring a central server using a wired / wireless internet according to the present invention, and FIG. 2 is a detailed configuration diagram of a video sequence system for point A 20a in FIG. 1. to be. The video sequence system according to the present invention performs the function of showing the state of the waiting sequence from the customer's point of view (for example, the number of waiting persons, their waiting sequence, calling status, etc.) and the image of terrestrial television, promotional images, etc. . In addition, the image sequence system according to the present invention performs a function capable of managing and controlling each branch 20 (eg, the branch of the company) from the standpoint of the central region 10 (eg, the head office of the company). Hereinafter, the configuration of the image sequence system that performs such a function will be described.

In the video sequence system capable of recommending and monitoring the central server according to the present invention, as shown in FIG. 1, the central server 100 corresponding to the central region 10 and the respective branch regions 20a, 20b,. Each branch system 21 corresponds to the branch office server 200, the sequence number generation unit 310, the sequence number output unit 320 and the display device 400, etc. It includes.

The central server 100 recommends an image to the branch manager server 200 located at each branch, and is a device having a recommendation function and a monitoring function that receive a report of the reorganized contents of the branch manager server 200. First, the central server 100 transmits the recommendation table and the recommended content to the branch manager server 200 located in each branch. The transmission may use a multicasting scheme. The transmission of the central server 100 is made through a wired or wireless Internet, and may use TCP / IP. Recommended schedules and corresponding content include company promotional videos (avi, mpg, wmv, flash, vod, dvd, etc.), image videos (jpg, gif, bmp, etc.), and advertising videos.

The branch manager server 200 readjusts the organization of the video to match the characteristics of each point based on the recommendation schedule and the recommendation content received from the central server 100. The recommendation schedule received from the central server 100 does not forcibly restrain the branch manager server 200, and the branch manager server 200 may readjust the organization without outputting an image as the recommendation schedule. That is, the branch manager server 200 has a right to organize. Therefore, based on the recommendation schedule and recommended content, a schedule suitable for the situation of the branch is constructed (re-adjusted). At this time, the branch manager server 200 may be provided with separate content in addition to the recommended content. Therefore, it is possible to readjust the video including the additional content provided in addition to the recommended content received from the central server (100). Separate content may be provided from the individual content server 210. The separate content provided by the individual content server 210 may be composed of a promotional video, a local information, an image image of each branch, a cable program, a terrestrial program, and the like located around each branch.

  Then, the branch manager server 200 transmits the readjusted schedule and the readjusted contents to the display device 400.

In addition, the branch manager server 200 transmits the information on the readjusted video to the central server 100, thereby reporting the readjusted content to the central server 100. The branch manager server 200 transmits the readjusted schedule to the central server 100, transmits the readjusted contents, or transmits both the readjusted schedule and the readjusted contents. The readjusted schedule contains information such as the video transmission time, file format, and the arrangement order of the contents. The central server 100, which has received the readjusted contents from the branch manager server 200, can monitor each branch by checking the readjusted contents.

The turn generator 310 assigns a wait order to each visitor, and generates turn data regarding the wait order. As an example of the sequence generator 310, a device for outputting a waiting table used in a government office such as a bank may be used. In addition, an ID card is separately provided to each visitor and configured to sense the assigned ID card, thereby generating a waiting sequence for each visitor.

The sequence number output unit 320 receives the sequence number data generated by the sequence number generation unit 310 and generates a signal for calling a visitor based on the received sequence number data. The serial number output unit 320 may be provided as a separate hardware device, or preferably included in the window computer of the corresponding window in charge of the work of the visitor customer to increase the efficiency of the work. In addition, when the net number entry unit is included in the window computer in charge of the visitor's work, it may be operated by a mouse or a keyboard of the window computer.

The information transmission unit (not shown) receives the time when the waiting sequence is generated from the sequence number output unit 320, and the processing time and the waiting sequence are generated according to the waiting sequence from the window computer that processes the visitor's business. You will be provided with information about your age, gender, and occupation. Thereafter, the information transmitter includes at least one of the information provided to the forward number generator 230 and the counter computer, and transmits the information to the central server 100.

The display device 400 is a device for visually displaying an image, a waiting sequence, a call number, and the like. The display device 400 largely includes a terminal unit 410 and a screen display unit 420. The terminal unit 410 receives the readjusted schedule and the readjusted contents from the branch manager server 200 and generates a control signal regarding the image. In addition, the terminal unit 410 receives a call signal from the sequence number extracting unit 320 and generates a control signal relating to sequence number extraction. The control signal related to the image and the control signal related to net number extraction are transmitted to the screen display unit 420.

The screen display unit 420 receiving the control signal from the terminal unit 410 displays the image and the sequence number based on the received control signal. The screen display unit 420 may divide information about the image and the serial number into separate areas and display the same in different areas. 3A to 3C illustrate an example of a display method of the screen display unit 420. In addition to the screen display unit 420 for displaying the net number information, a voice display unit (not shown) for providing voice information indicating the net number number of the visited customers is further added, thereby increasing the concentration of the visited customers with dispersed surroundings. Can be promoted. The voice information of the voice display unit may be provided as an effect sound (for example, a 'ding-dong' ringtone, etc.) or may be implemented by reading the sequence number out as a voice.

The camera unit (not shown) stores the state of the visitor and the screen display unit 420 as image information, and transmits the image information to the central server 100. The camera unit as an auxiliary means other than the report of the branch manager server 200, and reports the on-site situation of each point equipped with the system for the individual branch according to the present invention as an image. That is, by monitoring the state of the screen display unit 420 as image information and transmitting to the central server, the monitoring function of the central server 100 can be supplemented and increased. In addition, the image information received from the camera unit through the central server 100, it is possible to grasp the situation of each spot area 20. Therefore, in the central region 10, various contents may be developed based on image information, and the developed contents may be used as recommended contents.

<Method of implementation>

4 is a flowchart illustrating a method of implementing a video sequence system that can be recommended and monitored by a central server using wired or wireless according to the present invention.

First, the image control step S100 will be described. The central server 100 transmits the recommendation table and the recommended content to the branch manager server 200 through the wired or wireless Internet (S110). Then, the branch manager server 200 receives the recommendation table and the recommended content, and readjusts the organization based on the received recommendation table and the recommended content (S120). Branch manager server 200 may be further provided with a separate content server 210, the individual content server 210 provides a separate content from the recommended content to the branch manager server (200). The branch manager server 200 readjusts the organization within the range of the recommended content and the separate content. The branch manager server 200 transmits the readjusted schedule and the readjusted contents, which are readjusted contents, to the display device 400 (S130).

Look at the sequence control step (S200). The turn generator 310 generates the waiting order of the visitor and the corresponding turn data, and the turn data generated by the turn generator 310 is transmitted to the turn number output unit 320 (S210). The serial number output unit 320 generates a signal for calling the visitor according to the business process situation based on the received serial number data (S220), and the serial number and the call signal are sent to the display device 400 for calling the waiting sequence. It is transmitted (S230).

The branch manager server 200 reports the reorganized content to the central server 100 (S300). By the report of the branch manager server 200, the central server 100 can be monitored by checking the image of each point. The rescheduled program contents may be transmitted by transmitting a rescheduled program schedule, transmitting a rescheduled program content, or transmitting a rescheduled program content and a rescheduled program table. At this time, the report to the central server 100 of the branch manager server 200 may be made in such a way that the reorganized content is transmitted in a predetermined packet.

Next, the display step S400 will be described. The display device 400 displays both the image and the net number extraction. The image display of the display device 400 receives the readjusted schedule and the readjusted content from the branch manager server 200, and displays the image in a manner of outputting the readjusted content according to the information of the readjusted read list. The readjusted content and the readjusted schedule received from the branch manager server 200 are stored in the terminal unit 410 of the display device 400. The terminal unit 410 transmits the readjusted content to the screen display unit 420 based on information such as the order and time of the readjusted schedule, and the screen display unit 420 displays an image of the readjusted content. The display of the call number of the display device 400 is performed by displaying the sequence number based on the sequence number data received from the sequence number generation unit 310 and the call signal received from the sequence number output unit 320. The call signal received from the sequence number output unit 320 is stored in the terminal unit 410 of the display device 400, and the terminal unit 410 generates a control signal based on the call signal and transmits it to the screen display unit 420. In addition, the screen display unit 420 displays the forward number based on the control signal.

As shown in FIGS. 3A to 3C, the display screen may be separately divided to display a portion displaying the image 510 and the net number extraction 504 and displayed in a separate area. Such a partitioning scheme may be provided in plural in various cases, and the branch manager server may select and display any one of a plurality of partitioning schemes according to the situation of the branch.

In addition, the information transmission unit collects the time information of the waiting sequence provided from the sequence number output unit 230, the work processing time according to the waiting sequence provided to the window computer and the information of the customer of the waiting sequence is generated. Then, information including at least one of the collected information is transmitted to the central server 100 (S500). The central server 100 analyzes the information, that is, data of each point provided from the information transmission unit, and may be used for future management and marketing of each point.

<Variation example>

The screen display of the video sequence system capable of recommending and monitoring the central server according to the present invention may be configured based on the sequence number extraction as shown in FIG. 5 in addition to the embodiments of FIGS. 3A to 3C described above. If the visitor's net number is needed, the window 602 and the visitor's order 604 to handle the visitor's business are marked and the photo (606) of the employee in charge to handle the work is provided as an image. Can provide quality service.

In addition, the video sequence system capable of recommending and monitoring the central server according to the present invention is capable of data exchange with the central server, and includes a training video (eg, morning-view video) in the recommendation schedule and the recommended content. It can be used for staff training.

In addition, the video sequence system and its implementation method capable of recommending and monitoring the central server according to the present invention, in addition to government offices, banks, and hospitals, are used in order to process the work of visiting customers such as car repair shops, food courts, theaters, and sales offices. If it occurs, it can be used regardless of the industry.

The information transmission unit is included in the branch manager server, and the branch manager server including the information transmission unit readjusts the coordinated contents and the information regarding the occurrence of the sequence number, that is, the time when the standby sequence is generated, the processing time according to the standby sequence, and the standby sequence number. This can be reported together with the generated customer information.

Although the invention has been described in connection with the preferred embodiments mentioned above, it will be readily apparent to those skilled in the art that various other modifications and variations are possible without departing from the spirit and scope of the invention. Are all within the scope of the appended claims.

The following drawings, which are attached in this specification, illustrate the preferred embodiments of the present specification, and together with the detailed description of the present invention, serve to further understand the technical spirit of the present invention. It should not be interpreted.

1 is a conceptual diagram of a video sequence system using a wired and wireless Internet capable of recommending and monitoring a central server according to the present invention;

2 is a configuration diagram of a video sequence system using a wired or wireless Internet capable of recommending and monitoring a central server;

3A to 3C are state diagrams in which a screen display unit displays an image and a sequence number display according to the present invention;

4 is a flow chart according to an implementation method of a video sequence system using a wired or wireless Internet capable of recommending and monitoring a central server according to the present invention;

5 shows a utilization state diagram of the screen display unit according to the present invention.

<Description of the symbols for the main parts of the drawings>

10: center area

20, 20a, 20b,... , 20n: branch area

21: Systems for Individual Branches

100: central server

200: branch manager server

210: individual content server

310: sequence generator

320: Net number issue

400: display device

410: terminal

420: display unit

501: date display

502: Waiting number display

504, 604: Net number display

510: image display

512, 608: closed caption display

602: window display

606: employee photo

Claims (14)

It is a video sequence system that provides video and waiting sequence visually to visit customers using wired and wireless internet. A central server for transmitting the recommendation table and the recommended contents to the branch manager server; A branch manager server that readjusts the schedule based on the recommendation schedule, transmits the readjusted schedule and the readjusted contents to the display device, and provides a separate content different from the recommended content, but rebalances the schedule including the separate contents; A turn generator for generating a turn signal for generating a turn sequence of the visitor and storing turn data for the turn sequence; A sequence number generator for generating a sequence number signal, which is a signal for calling the visitor based on the sequence number data; A terminal unit for receiving the readjusted schedule and the readjusted content from the branch manager server and receiving the sequence number generation signal from the sequence number generator to generate control signals related to the image and sequence number output; and the image by the control signal of the terminal unit. And a screen display unit for displaying the net number output and displaying the net number output and the image in a separate area. And And a camera unit for storing the visitor and the state of the display device as image information and transmitting the image information to the central server. The branch manager server may transmit the readjusted schedule and the readjusted contents to the central server, and the central server may monitor the received readjusted schedule and the readjusted contents. Video sequence system using the Internet. delete delete delete The method of claim 1, The serial number output unit is included in the window computer in charge of the visitor's work, the video sequence system using the wired and wireless Internet capable of recommendation and monitoring of the central server, characterized in that operated by the mouse or keyboard of the window computer. delete The method of claim 1, The video sequence system using the wired and wireless Internet capable of recommendation and monitoring of the central server, characterized in that it further comprises a voice display unit for notifying the visitor of the visit by voice. The method of claim 1, And an information transmitter configured to transmit at least one of a time at which the waiting sequence occurs, a work processing time according to the waiting sequence, and information of a customer having the waiting sequence generated to the central server. Video sequence system using wired and wireless internet that can recommend and monitor servers. The method of claim 1, The branch manager server, the sequence number generation unit, the sequence number exiting unit and the display device constitute a single branch office system, and the branch office systems are plural, The central server is a video sequence system using the wired and wireless Internet capable of recommendation and monitoring of the central server, characterized in that for transmitting the recommendation table and the recommended content to a plurality of branch manager server by a multitasking method. An implementation method of a video sequence system that visually provides a visitor with a video and a waiting number using wired or wireless Internet. An image control step of the branch manager server receiving the recommendation schedule and the recommended content from the central server, readjust the organization based on the received recommendation schedule and the recommended content, and output the adjusted contents to the display device; A turn number generating unit generating a waiting number of the visitor and corresponding turn data; and generating a signal for calling the visitor based on the turn data; A reporting step of transmitting, by the branch manager server, the reorganized contents to the central server in a predetermined packet format; A display step of receiving, by the display device, the reorganized contents from the branch manager server, displaying an image, and receiving the call signal to display the sequence number; And And transmitting, by the information transmitting unit, at least one of a time at which the waiting sequence is generated, a work processing time according to the waiting sequence, and information of a customer having the waiting sequence generated to the central server. Implementation method of video sequence system using wired / wireless internet that can recommend and monitor server. delete The method of claim 10, The display step, A method of implementing a video sequence system using a wired / wireless internet capable of recommending and monitoring a central server, characterized in that the image and the sequence number display are separately displayed on a divided area in which a display screen is divided. 13. The method of claim 12, Implementation of a video sequence system using a wired and wireless Internet capable of recommending and monitoring a central server, characterized in that a plurality of partitions are configured, and each branch manager server selects any one of the plurality of partitions. Way. delete

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