KR101004079B1 - System for Processing Employee Work-Test - Google Patents

Abstract

The present invention relates to a method and system for employee training practice, an employee training practice terminal apparatus and a program recording medium, wherein a staff training practice system according to the present invention uses a predetermined terminal apparatus for a staff. A program that receives (or inputs) a training mode for work training and a work mode for actual work processing, and provides a training interface or a work interface corresponding to the selected (or input) mode, and the program is a training mode. Providing predetermined ledger information necessary for the training to the program in association with a predetermined ledger D / B, receiving the training details from the program, analyzing the provided training details, and generating the training staff evaluation information. It includes a server.

Work Practice, Practice Treatment, Staff Practice

Description

System for Processing Employee Work-Test

1 is a diagram showing the overall configuration of a system for an employee according to an embodiment of the present invention to practice in accordance with the actual transaction scenario in a sales terminal, and to present the evaluation and staff arrangement scheme for employees in connection with the training server. It is.

Figure 2 is a preferred configuration of a training system for the employee according to the practice method of the present invention to practice in accordance with the actual transaction scenarios in the sales terminal terminal, in connection with the training server to present the evaluation and staff arrangement scheme for employees It is shown.

FIG. 3 is at least one business interface for financial business processing or a training interface for practicing a terminal device use process or method through a terminal device including at least one sales terminal terminal or a counter terminal according to an embodiment of the present invention. FIG. 7 is a diagram illustrating a terminal program function configuration recorded on a recording medium provided in the terminal device for the interface included above.

4A and 4B illustrate an operation flow for an employee authentication process and a process for receiving a training or work interface in order to receive a training interface or a work interface in a terminal device.

FIG. 5 illustrates an operation flow for a training and evaluation process corresponding to a training interface outputted when setting a training mode in a terminal device between a training server and a terminal device.

6 is a preferred configuration of a training system for the employee according to the practice method of the present invention to practice in accordance with the actual transaction scenarios in the sales terminal terminal, the evaluation results for the staff and the staff arrangements in connection with the training server It is shown.

7A and 7B illustrate an operation flow for an employee authentication process and a process for receiving a training or work interface in order to receive a training interface or a work interface in a terminal device.

FIG. 8 illustrates an operation flow for a training and evaluation process corresponding to a training interface that is output when a training mode is set in a terminal device between a training server and a terminal device.

<Description of main parts of drawing>

100: training server 110: terminal device

According to an embodiment of the present invention, a predetermined employee receives (or inputs) a training mode for an employee's work training and a working mode for actual work processing by using a predetermined terminal device. When the program provides a corresponding training interface or a business interface and the training mode, the program provides predetermined ledger information necessary for the training to the program in association with a predetermined training ledger D / B, and the training from the program. The present invention relates to a staff work training processing system including a server configured to receive the details and analyze the provided training details to generate the training staff evaluation information.

With the convergence of information and telecommunications and the financial industry, computerization work has been carried out in all areas of the financial industry, and as a result, most of the work is handled by terminals such as computers.

However, due to the progress of computerization work in all areas, a lot of training is required for the work processing process, and it is difficult to provide a practice opportunity to all the staff to practice with a separate training room.

In addition, in the method of evaluating the staff, if the practice based on the practice scenario in the lab, there is a problem that becomes a practice for the practice that is far from the actual work.

In addition, there is a need for a plan for rational operation and placement of employees by utilizing these training results.

An object of the present invention for solving the problem is a step of a predetermined employee in a predetermined terminal device to perform a business training through a training interface, and transmits the performed training history to a predetermined server, the server in the Analyzing the training history transmitted from the terminal device, generating training evaluation information of the employee, and identifying the optimal work (or department) of the employee in response to the generated training evaluation information in the server. It is to provide a method for handling employee work practices.

According to an embodiment of the present invention, an employee's work training processing system selects (or inputs) a training mode for a work training of an employee and a work mode for actual work processing by using a predetermined terminal device. (Or input) a program that provides a training interface or a business interface corresponding to the mode and when the program is in the training mode, the predetermined ledger information necessary for the training is provided to the program in association with a training ledger D / B. And receiving the training history from the program and analyzing the provided training history to generate the training staff evaluation information.

On the other hand, the staff work training method according to the present invention, a predetermined employee in a predetermined terminal device to perform a work training through the training interface, and transmits the performed training history to a predetermined server, and in the server Analyzing the training history transmitted from the terminal device, generating training evaluation information of the employee, and identifying an optimal task (or department) of the employee in response to the generated training evaluation information in the server; Characterized in that comprises a.

On the other hand, the staff work training terminal apparatus according to the present invention, the storage unit for dividing and storing the work interface information and training interface information, a mode setting processing unit for setting the training mode and the work mode corresponding to the interface, and the mode And an information output unit for outputting a screen corresponding to the setting.

On the other hand, the computer-readable recording medium according to the present invention has a function to receive (or input) a training mode for a given employee's work practice and a work mode for actual work processing and the selected (or input) mode. A program for executing a function for providing a corresponding training interface or a business interface is recorded.

Hereinafter, with reference to the accompanying drawings and description will be described in detail the operating principle of the preferred embodiment of the present invention. However, the drawings and the following description shown below are for the preferred method among various methods for effectively explaining the features of the present invention, the present invention is not limited only to the drawings and description below. In addition, in the following description of the present invention, if it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted. In addition, terms to be described below are terms defined in consideration of functions in the present invention, which may vary according to a user's or operator's intention or custom. Therefore, the definition should be made based on the contents throughout the present invention.

In addition, preferred embodiments of the present invention to be carried out below are provided in each system functional configuration to efficiently describe the technical components constituting the present invention, or system functions that are commonly provided in the technical field to which the present invention belongs. The configuration will be omitted, and described mainly on the functional configuration to be additionally provided for the present invention. If those skilled in the art to which the present invention pertains, it will be able to easily understand the function of the components that are conventionally used among the omitted functional configuration not shown below, and also the configuration omitted as described above The relationship between the elements and the components added for the present invention will also be clearly understood.

In addition, the following examples will be used to appropriately modify, integrate, or separate the terminology so that those skilled in the art to which the present invention pertains may clearly understand the present invention. The present invention is by no means limited thereto. That is, each means described above is a server (or terminal) provided on the system shown in the following embodiments, or is a predetermined functional configuration provided in at least one or more servers (or terminals), or at least one or more servers. (Or a terminal) may be an association of at least two or more functional components. In addition, the server (or terminal) shown in the following embodiment is shown to include at least two or more functional components for achieving the technical features of the present invention for convenience, the functional component shown in the server (or terminal) Matched with the above-described means may be provided in two or more different servers (or terminals) according to the role and function of each functional component and the corresponding server (or terminal) operator (or operator), whereby the present invention is not limited No.

As a result, the technical spirit of the present invention is determined by the claims, and the following examples are one means for efficiently explaining the technical spirit of the present invention to those skilled in the art to which the present invention pertains. It is only.

1 is a view of the entire system for the employee to practice in accordance with the actual transaction scenarios in the terminal terminal according to the embodiment of the present invention, and to present the evaluation and staff arrangement scheme for the employee in connection with the training server 100 The configuration is shown.

In more detail, Figure 1 provides training information corresponding to the training results to the training server 100 in connection with the training interface by the actual transaction scenario provided through a predetermined branch terminal, the training server 100 in the training; The overall configuration of the system for evaluating the staff in response to the practice information provided in connection with the interface and providing the staff arrangement recommendation information corresponding to the evaluation result is shown. If the person having the present invention, the training server 100 provides training information corresponding to the training result in connection with the training interface by the actual transaction scenario provided through the sales terminal, and provides the training server 100 with reference to FIG. Evaluate the employee in response to the training information provided in connection with the training interface, Various implementation methods of the system for providing staff placement recommendation information corresponding to the evaluation result may be inferred, but the present invention is not limited to the drawing 1, but includes all the implementation methods inferred.

In addition, a system for the employee to practice in accordance with the actual transaction scenarios in the sales office terminal, and in connection with the training server 100 to present the evaluation and staff arrangement method for the employee in the sales terminal terminal the actual transaction The practice server 100 may be provided inside the financial system 105 to practice according to a scenario and to suggest an evaluation and staff arrangement method for employees in connection with the practice server 100. It may be in the form of a training system consisting of at least one server outside the financial system 105.

In addition, if those skilled in the art to which the present invention belongs, the training ledger D / B may be provided inside the financial system 105, a separate DBMS (DataBase Management) outside the financial system 105 It may be provided in the form of a system), it may be provided in the training server 100, but is not limited thereto.

The training interface refers to an interface for a predetermined employee through the sales terminal to receive a sales terminal training function, and the training interface preferably provides a real trading scenario similar to the actual trading.

The actual transaction scenario is the terminal device in order to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device 110 provided at a branch (or branch) of a predetermined financial institution. A process of manipulating (110), or a process of manipulating the terminal device (110) by an employee of the trust department in a trust department located at a branch (or a branch) of the financial institution, or to process a predetermined trust business, or the financial institution Manipulate the terminal device 110 for financial business processing, including at least one process of manipulating the terminal device 110 to process a predetermined money management task in a money management unit located at a branch (or a branch) of the office. It is preferable to mean a process for performing, for the business process by the actual transaction scenario according to the intention and purpose of those skilled in the art In addition to the process of operating the terminal device 110 includes all of the operation of the terminal device 110 for all financial business processing.

Referring to Figure 1 according to the present invention, a system for the employee to practice in accordance with the actual transaction scenarios in the sales terminal, in connection with the practice server 100 to the evaluation of the employee and the staff arrangement scheme to present A terminal comprising at least one sales terminal terminal or at least one terminal terminal for the practice or the financial transaction processing according to the actual transaction scenario, and a terminal including at least one sales terminal terminal or at least one terminal terminal. The training server 100 is provided with training history information corresponding to the training history in association with the device 110, and checks the evaluation result information on the training staff corresponding to the training history information, and the terminal; Provided to the terminal in the process of providing training information for the training interface by the training server 100 in connection with Ledger D / B comprising at least one training ledger D / B for training, and a business ledger D / B for providing business information for financial business processing at branches (or branches) of the financial institution in connection with the terminal. It is characterized by comprising a financial system 105 having a B.

In addition, a system for the employee to practice in accordance with the actual transaction scenarios in the sales office terminal, and in connection with the training server 100 to present the evaluation and staff arrangement method for the employee in the sales terminal terminal the actual transaction Practice in accordance with the scenario, and in connection with the practice server 100 to the financial transaction (for example, credit, receiving, currency exchange, foreign exchange remittance, financial investment) service to suggest the evaluation and staff arrangement plan for employees And a predetermined financial system 105 for a corresponding computational process.

The terminal device 110 including at least one branch office terminal or a counter terminal according to the present invention is connected to a branch (or branch) of the financial institution in the terminal apparatus 110 provided at the branch (or branch) of the financial institution. A process of manipulating the terminal device 110 to provide a predetermined financial transaction service to a visited customer, or an employee of the trust department processes a predetermined trust task at a trust department located at a branch (or a branch) of the financial institution. To operate the terminal device 110, or to operate the terminal device 110 to process a predetermined money management task in the money management unit located at a branch (or branch) of the financial institution. Practice based on the actual transaction scenario for the process of operating the terminal device 110 for the financial business process including one or more In response to face the exercise mode, or by the practice, it is preferable that means for operating the terminal to process the financial service in the branch (or branches) of the financial institution.

The training server 100 according to the present invention is for the employee to practice in accordance with the actual transaction scenarios in the sales terminal, in connection with the training server 100 to practice the results for the evaluation and staff arrangement for the staff to present The training system includes at least one or more terminal devices 110 including at least one sales terminal terminal or a counter terminal for practicing the financial transaction or the financial business process, and at least one sales terminal terminal or a counter terminal. In connection with the terminal device 110 is configured to receive the training history information corresponding to the training history, it is preferable to check the evaluation result information for the staff trained corresponding to the training history information.

According to an embodiment of the present invention, the financial system 105 is connected to at least one or more window terminals provided at branches (or branches) of the financial institution through a predetermined financial network (for example, a branch network). In addition, the employee is trained according to the actual transaction scenario in the terminal of the branch, and in connection with the counter terminal in order to present an evaluation method for the employee and the employee arrangement in connection with the training server 100, the face-to-face finance It is desirable to provide ledger management and computer processing functions for transaction processing.

In addition, the financial system 105 includes at least one financial terminal including a Cash Dispenser / Automatic Teller Machine (CD / ATM) provided at a branch (or branch) of the financial institution, and / or affiliated with the financial institution. At least one financial terminal provided in at least one other financial institution (or branch of another financial institution), and / or at least one financial terminal provided in a public place and a predetermined financial network (eg, a CD common network) It is characterized in that the connection, the employee practice in accordance with the actual transaction scenarios in the sales terminal, in connection with the training server 100 in connection with the practice server 100 to evaluate the employee and to present a staff arrangement plan to connect with the financial terminal Therefore, it is desirable to provide ledger management and computational processing functions for non-face-to-face financial transaction processing.

In addition, the financial system 105 is characterized in that it is linked to a predetermined Internet banking server, the employee practice in accordance with the actual transaction scenarios in the sales terminal, the training results in connection with the training server 100 to the employee Network (eg, wired Internet, and / or IEEE 802.11x based wireless LAN, and / or IEEE 802.16x based portable internet) connected to a TCP / IP based backbone network through the Internet banking server to provide an evaluation and staffing plan. At least one client terminal (eg, a personal computer (PC) having a wired Internet access and browsing function and / or a laptop) connected to at least one client terminal (e.g., a wireless LAN / portable Internet access and browsing function) / Or mobile terminal, etc.) to provide ledger management and computerized processing for non-face-to-face financial transaction processing It is.

In addition, the financial system 105 is characterized in that it is associated with a predetermined wireless banking server, the employee practice in accordance with the actual transaction scenarios in the sales terminal, the training results in connection with the training server 100 to the employee Through a wireless banking server (e.g., code division multiple access (CDMA) based mobile communication network, and / or IEEE 802.16x based mobile Internet, and / or DataTAC / At least one wireless terminal (e.g., a personal communication system (PCS) and / or a global system for mobile (GSM) terminal and / or PDA having access and browsing capabilities connected to the mobile communication network Ledgers for non-face-to-face financial transactions in conjunction with (Personal Digital Assistant) and / or Smart Phones and / or Telematics It is desirable to provide a re-processing and computational capabilities.

In addition, the financial system 105 is characterized in that it is linked to a predetermined IC chip-based wireless banking server, the employee practiced in accordance with the actual transaction scenarios in the sales terminal, the training results linked to the training server 100 In order to evaluate employees and suggest employee placement schemes, the IC chip-based wireless banking server provides a predetermined wireless network (eg, a mobile communication network based on CDMA (Code Division Multiple Access), and / or an IEEE 802.16x based mobile Internet). Ledger management and computer processing for non-face-to-face financial transaction processing in connection with at least one wireless terminal (e.g., wireless terminal equipped with a financial IC chip) connected to a wireless data communication network based on DataTAC / Mobitex). It is desirable to provide a function.

In addition, the financial system 105 is characterized in that it is linked to a predetermined telebanking server, the employee practiced in accordance with the actual transaction scenarios in the sales terminal, the training results in connection with the training server 100 to the employee At least one wired telephone terminal (e.g., a telephone) connected to a predetermined wired voice telephone network (e.g., a Public Switched Telephone Network (PSTN)) through the telebanking server to suggest an evaluation and staffing plan; And / or at least one wireless call terminal (e.g., cellular and / or PCS and / or GSM terminal and / or smartphone connected to a predetermined wireless voice call network (e.g., code division multiple access (CDMA) based mobile communication network). Etc.), it is desirable to provide ledger management and computer processing functions for non-face-to-face financial transaction processing.

In addition, the financial system 105 is characterized in that it is associated with a predetermined home banking server, the employee is practiced according to the actual transaction scenarios in the sales terminal, the training results in connection with the training server 100 to the employee Non-face-to-face financing in connection with at least one home appliance (eg, digital TV and / or refrigerator connected to a home network) connected to a home network through the home banking server to suggest an evaluation and staffing plan. It is desirable to provide ledger management and computer processing functions for transaction processing.

In addition, the financial system 105 is characterized in that it is associated with a predetermined TV banking server, the employee practice in accordance with the actual transaction scenarios in the sales terminal, the training results in connection with the training server 100 to the employee Link with at least one digital TV (e.g. two-way digital TV, satellite DMB terminal, terrestrial DMB terminal, etc.) connected to a predetermined return channel through the TV banking server to suggest an evaluation and staffing plan. Therefore, it is desirable to provide ledger management and computerized processing for non-face-to-face financial transaction processing.

Referring to FIG. X, the financial system 105 is provided to a financial institution to open at least one financial account to at least one financial transaction customer and provide at least one financial transaction service based on the financial account. A computer system comprising: an accounting system for processing a window service such as credit or receiving or trust or foreign exchange occurring in at least one branch (or window), an information system for processing a headquarters business, a branch office information support, and a customer information management; Interconnection between the financial system 105 and at least one other financial system 105 (or payment system), and / or at least one non-face-to-face financial transaction means (e.g., Internet banking) provided in at least one or more external communication networks. , Wireless banking, IC chip based wireless banking, tele banking, TV banking, etc.) Access to a network, and / or an external system providing various financial transaction interfaces through at least one common network (eg, CD common network, financial common network), and the financial system 105 An interface module corresponding to a middleware platform that provides interfacing between components in the financial system 105, and predetermined information (e.g., required for performing respective functions in components in the financial system 105). Ledger information, and / or customer information, and / or management information, etc.) characterized in that it comprises a DBMS (DataBase Management System) including at least one or more databases for storing and managing.

In addition, the financial system 105 is intended by those skilled in the art and / or types of financial institutions (eg, commercial banks, savings banks, trust banks) provided with the financial system 105 and the purpose of the financial system 105. And according to the features, it is possible to further include at least one or more components, such as foreign exchange module (not shown), investment finance module (not shown), international module (not shown), in the technical field to which the present invention belongs Those skilled in the art will be familiar with the detailed technical details of the financial system 105, and thus the detailed description thereof will be omitted for convenience, and the present invention is not limited thereto.

According to the present invention, the DBMS provided in the financial system 105, the financial institution opens at least one financial account to at least one financial transaction customer, at least one financial transaction service based on the financial account And a ledger D / B for storing at least one ledger for providing, wherein the ledger D / B is at least one for processing at least one financial transaction to be provided to the financial transaction customer by the financial institution. The above ledger information (e.g., customer ledger, receiving ledger, collateral ledger, etc.) and at least one ledger additional information corresponding to each ledger information (e.g., specifying or supplementing the attributes / functions of each ledger) are related. It is characterized in that it is stored in association with the relationship (Relationship).

Those skilled in the art to which the present invention pertains include at least one ledger information provided in the ledger D / B and each ledger according to the type of each financial institution and the purpose and characteristics of the financial system 105. In addition to being familiar with at least one ledger additional information corresponding to the information, each ledger information is linked and stored in a relational relation, and / or predetermined ledger information and at least one ledger additional information are linked in a relational manner. Since it will be understood that the stored information, detailed description thereof will be omitted for convenience.

Figure 2 is for the employee according to the practice of the present invention to practice in accordance with the actual transaction scenarios in the sales terminal 240, in connection with the practice server 100 to the evaluation of the staff and to present a staff arrangement scheme The preferred configuration of the training system is shown.

In more detail, FIG. 2 provides training information corresponding to the training results to the training server 100 in connection with the training interface by the actual transaction scenario provided through the predetermined sales terminal 240, and the training server 100. Shows a preferred configuration of a training system for evaluating the staff in response to the training information provided in connection with the training interface and providing staff placement recommendation information corresponding to the evaluation result. If the person skilled in the art, reference to the Figure 2 and modified the training information corresponding to the training results in connection with the training interface by the actual transaction scenario provided through the sales terminal 240 to the training server (100) The staff in response to the training information provided in connection with the training interface in the training server 100 Various implementation methods of the training system for evaluating and providing staff placement recommendation information corresponding to the evaluation result may be inferred, but the present invention is not limited to the drawing 2, but includes all the implementation methods inferred. .

In addition, a system for the employee to practice in accordance with the actual transaction scenarios in the sales office terminal 240, and in connection with the training server 100 to present the evaluation and staff arrangement method for the employee the sales office terminal In step 240, the training server 100 is trained according to the actual transaction scenario, and the training server 100 in order to present the evaluation and staff arrangement method for employees in connection with the training server 100 is the internal of the financial system 105. It may be provided in, or may be made of at least one server outside the financial system 105.

The training interface refers to an interface through which a predetermined employee through the sales terminal 240 receives a sales function of the sales terminal 240, and the training interface provides a real trading scenario similar to the actual trading. Do.

The actual transaction scenario is the terminal device in order to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device 110 provided at a branch (or branch) of a predetermined financial institution. A process of manipulating (110), or a process of manipulating the terminal device (110) by an employee of the trust department in a trust department located at a branch (or a branch) of the financial institution, or to process a predetermined trust business, or the financial institution Manipulate the terminal device 110 for financial business processing, including at least one process of manipulating the terminal device 110 to process a predetermined money management task in a money management unit located at a branch (or a branch) of the office. It is preferable to mean a process for performing, for the business process by the actual transaction scenario according to the intention and purpose of those skilled in the art In addition to the process of operating the terminal device 110 includes all of the operation of the terminal device 110 for all financial business processing.

The training information is provided by the terminal device 110 provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. ) A process of manipulating the terminal device 110 in order to process a predetermined trust service in a trust department located in a branch (or a branch) of the financial institution, or a branch of the financial institution A process of manipulating the terminal device 110 for a financial business process including at least one process of manipulating the terminal device 110 to process a predetermined money management task in a fund management unit located at a branch (or a branch). It is preferable to mean information input by a predetermined employee in response to the training interface by the actual transaction scenario.

Referring to Figure 2 in accordance with the present invention, the employee practice in accordance with the actual transaction scenarios in the sales terminal 240, in connection with the practice server 100 to present the evaluation and staff arrangement scheme for employees Training system for the terminal device 110 and at least one or more of the terminal terminal 240 or the window terminal 245 for the practice or according to the actual transaction scenario or the financial business processing, and the terminal terminal ( 240 is provided with training history information corresponding to the training history in connection with the terminal device 110 including at least one or more than the terminal 245, for the trained staff corresponding to the training history information Practice server 100 for checking the evaluation result information, and the training server 100 in connection with the terminal to provide training information for a predetermined training interface At least one training ledger D / B for training to be provided to the terminal, and a business ledger D / B for providing business information for financial business processing at a branch (or branch) of the financial institution in connection with the terminal. And a financial system 105 having a ledger D / B including the above.

The training history information is provided in the terminal device 110 to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device 110 provided at the branch (or branch) of the financial institution. A process of operating the terminal 110, or a process of manipulating the terminal device 110 by an employee of the trust department in a trust department located at a branch (or a branch) of the financial institution, or to process a predetermined trust business; Manipulating the terminal device 110 for financial business processing, including at least one process of operating the terminal device 110 to process a predetermined money management business in the money management unit located in the branch (or branch). Training information including information inputted by a predetermined employee in response to the training interface according to the actual trading scenario for the course; To below including the terminal information corresponding to the terminal that receive a hands-interface according to the scenario, at least one is preferable.

In addition, a system for the employee to practice in accordance with the actual transaction scenarios in the sales office terminal 240, and in connection with the training server 100 to present the evaluation and staff arrangement method for the employee the sales office terminal In accordance with the actual transaction scenario at 240, the practice results in connection with the practice server 100 in order to propose a staff evaluation and staff arrangements for financial transactions (eg, credit, receiving, currency exchange, foreign currency remittance, And a predetermined financial system 105 for computational processing corresponding to a service.

According to an embodiment of the present invention, the terminal device 110 including at least one branch terminal 240 or a window terminal 245 may include a terminal device 110 provided at a branch (or branch office) of a financial institution. Manipulating the terminal device 110 to provide a predetermined financial transaction service to a customer visiting a branch (or branch) of the financial institution, or in the trust unit located in the branch (or branch) of the financial institution A process of manipulating the terminal device 110 to process a predetermined trust service by an employee of a trust department, or the terminal device to process a predetermined money management service at a money management unit located at a branch (or a branch) of the financial institution. When a real transaction for the process of operating the terminal device 110 for the financial business process including at least one process, such as operating (110) O In response to exercise interface by the exercise by the exercise mode, or it is preferable that means for operating the terminal to process the financial service in the branch (or branches) of the financial institution.

In the practice server 100 according to the embodiment of the present invention, the employee is trained according to the actual transaction scenario in the sales office terminal 240, and the employee is evaluated and the employee is arranged in connection with the training server 100. The training system for presenting a method includes a terminal device 110 which includes at least one office terminal 240 or a counter terminal 245 for practicing according to the actual transaction scenario or for processing the financial business; The training information corresponding to the training history is provided in connection with the terminal device 110 including at least one of the branch office terminal 240 and the counter terminal 245, and the training corresponding to the training history information. It is advisable to check the evaluation result information for one employee.

Referring to FIG. 2, the training server 100 connects a predetermined communication channel with a terminal device 110 including at least one of a branch terminal 240 or a window terminal 245 through the financial network. It is characterized by comprising an interface unit 200 to manage.

According to an embodiment of the present invention, when the terminal device 110 is a window terminal 245 connected to a predetermined financial network, the interface unit 200 is based on the protocol stack defined in the financial network. Connecting a predetermined communication channel with the terminal 245, and providing a communication interface for transmitting and receiving at least one or more information (or data) using a communication protocol defined in the financial transaction-related program provided in the window terminal 245 It is preferable.

Referring to FIG. 2, the training server 100 is connected to the interface unit 200 and the terminal information on the terminal device 110 and the training corresponding to the training history of the employee from the terminal device 110. And an information receiver 205 for receiving training history information including at least one training information corresponding to the details.

In addition, the training server 100 is information for receiving the employee authentication information from the terminal device 110 in connection with the interface unit 200 for the employee authentication process for the use of the terminal device 110 of the employee. It is characterized by comprising a receiving unit 205.

The terminal information is provided by the terminal device 110 provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. ), Or a process in which the employee of the trust unit operates the terminal device 110 to process a predetermined trust task in a trust unit located at a branch (or a branch) of the financial institution, or a branch of the financial institution. A process of manipulating the terminal device 110 for a financial business process including at least one process of manipulating the terminal device 110 to process a predetermined money management task in a fund management unit located at a branch (or a branch). Terminal unique code number corresponding to the terminal provided with the training interface according to the actual transaction scenario for the Internet address set in the terminal, etc. It comprises at least one are preferred.

According to an exemplary embodiment of the present invention, a terminal comprising at least one training information corresponding to a history of a predetermined employee in the terminal device 110 and at least one branch office terminal 240 or a counter terminal 245 used by the employee. It is preferable to receive training history information including at least one terminal information on the device 110 and information including employee information corresponding to the employee in association with the interface unit 200.

The training history information is provided in the terminal device 110 to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device 110 provided at the branch (or branch) of the financial institution. A process of operating the terminal 110, or a process of manipulating the terminal device 110 by an employee of the trust department in a trust department located at a branch (or a branch) of the financial institution, or to process a predetermined trust business; Manipulating the terminal device 110 for financial business processing, including at least one process of operating the terminal device 110 to process a predetermined money management business in the money management unit located in the branch (or branch). Terminal unique code number corresponding to the terminal provided with the practice interface according to the actual transaction scenario for the process, Internet stock set in the terminal Terminal information including at least one or more; and a predetermined financial transaction service for a customer visiting the branch (or branch) of the financial institution from the terminal device 110 provided at the branch (or branch) of the financial institution. Manipulating the terminal device 110 to process a predetermined trust business by the employee of the trust department in the process of operating the terminal device 110 to provide, or in a trust department located in a branch (or sales office) of the financial institution. The terminal for the financial business process including at least one process, or a process of manipulating the terminal device 110 to process a predetermined money management task in a financial management unit located at a branch (or a branch) of the financial institution. Room entered by a predetermined employee in response to a training interface by an actual transaction scenario for a process of operating the device 110 It comprises the information for at least one are preferred.

The employee information may include personal information of the employee (eg, employee's name, resident registration number, address, phone number, mobile phone number, e-mail address, etc.) and employee's belonging information (eg, the employee enters the employee of the financial company). By corresponding to the employee by the employee ID information, employee number, company telephone number, company e-mail address provided in the D / B provided on a predetermined server (or system) in which the belonging information is stored, the branch to which the employee belongs It is preferable to include at least one or more belonging branch information and the like corresponding to the.

Referring to FIG. 2, the training server 100 stores the training history information received from the terminal device 110 and the staff information corresponding to the training history information in association with the training information receiver 205. The training information received from the training information receiving unit 205, and confirms the training evaluation for each employee corresponding to the provided training history information, to confirm the evaluation result information corresponding to the training evaluation for each employee, and the confirmed evaluation result information to the information It is characterized in that it comprises a staff evaluation confirmation unit 210 for storing and registering in the storage medium 235 in association with the storage unit 225.

In addition, the training server 100 confirms the recommendation information for the staff arrangement corresponding to the evaluation result information for the employee evaluation, and confirms the recommendation information for the confirmed staff arrangement to the confirmed placement recommendation information the information It is characterized in that it comprises a staff evaluation confirmation unit 210 for storing and registering in the storage medium 235 in association with the storage unit 225.

In addition, the training server 100 is characterized in that it provides the evaluation result information on the evaluation result corresponding to the employee to the terminal device 110 in connection with the interface unit 200.

According to an embodiment of the present invention, the terminal device 110 receives training history information corresponding to the training of a predetermined employee and the staff information corresponding to the training history information from the training information receiving unit 205. It is preferable to process the evaluation results corresponding to the training evaluation for each employee by processing the training evaluation corresponding to the training information among the provided training history information for each employee.

The evaluation result information is generated based on the evaluated details by the employee in response to the training history information through the training interface, checking the training information in the training history information, and confirming the evaluation corresponding to the checked training information. It is preferable to mean the evaluation result.

The placement recommendation information corresponds to the case where the evaluation result information corresponding to the predetermined training history is higher than the evaluation result information corresponding to the other training contents in the evaluation result information corresponding to the training history information through the training interface. Therefore, it is preferable to mean information that is determined to be excellent in the ability of the employee in a task corresponding to the training contents of which the evaluation result information is higher, and recommended to be arranged at a window or a department capable of performing the task mainly on the task. .

Referring to FIG. 2, the training server 100 is input to the terminal device 110 including at least one of the window terminal 245 or the branch terminal 240 in connection with the training information receiver 205. The employee authentication information is provided in connection with the interface unit 200, characterized in that it comprises a certification confirmation unit 220 for confirming the employee approval corresponding to the provided employee authentication information.

The employee authentication information indicates whether the employee is an employee who can use the terminal to receive a training interface through the terminal device 110 or to provide a work interface through the terminal device 110. It is preferable to mean information for identification.

In addition, the training server 100 is connected to the training information receiving unit 205 to the work mode or training mode from the terminal device 110 including at least one or more of the teller terminal 245 or the branch terminal 240. Receiving the mode setting information including at least one or more, characterized in that it comprises an authentication confirmation unit 220 for confirming the authentication for the mode switch corresponding to the provided mode setting information.

The mode setting information may include an interface including at least one training interface for training or a work interface for work in the terminal device 110 including at least one of the branch office terminal or the counter terminal 245. It is preferable to mean the setting information for setting the training mode or the work mode in order to receive.

According to an embodiment of the present invention, a predetermined employee of the terminal device 110 receives a training interface or a work interface, and the employee authentication information corresponding to the employee is provided by the predetermined input device provided in the terminal device 110. Input the authentication information, provide the input employee authentication information to the training server 100 to provide the authentication verification unit 220 through the interface unit 200 of the training server 100, the authentication confirmation It is preferable to check whether the authentication corresponding to the employee authentication information in the 220.

In addition, when a predetermined employee inputs (or selects) a training mode for a training or inputs (or selects) a working mode for a task, the terminal device 110 sets a mode corresponding to the input (or selection). It is preferable that the information is provided to the authentication confirmation unit 220 through the interface unit 200, and the authentication confirmation unit 220 confirms whether the authentication corresponding to the mode setting information.

Referring to FIG. 2, the information receiving unit 205 outputs information to be output to the training interface so that the training server 100 receives information to be output to the training interface corresponding to the training interface requested from the terminal device 110. And an information generator 230 for receiving the ledger information from the training ledger D / B and generating information for outputting the corresponding ledger information corresponding to the training interface. do.

According to an embodiment of the present invention, the terminal device 110 receives the information to be output to the training interface in the process of outputting a training interface corresponding to the training of the type selected by the staff to provide the training interface. Receiving the ledger information from the training ledger D / B in association with the information receiving unit 205 to output the information to the training interface, and generating information for outputting the information corresponding to the training interface to the received ledger information desirable.

Referring to FIG. 2, the training server 100 includes at least one training information corresponding to a training history of an employee through the training interface and at least one terminal information corresponding to a terminal trained by the staff through the training interface. It is characterized in that it comprises an information storage unit 225 for storing the practice history information made in association with the employee information corresponding to the employee in the storage medium 235 of the training server 100.

In addition, the training server 100 includes training information corresponding to training details of the staff through the training interface and at least one or more terminal information corresponding to the terminal training the staff through the training interface information And an information storage unit 225 for storing the evaluation result information confirming the evaluation result corresponding to the storage medium 235 of the training server 100.

In addition, the training server 100 includes training information corresponding to training details of the staff through the training interface and at least one or more terminal information corresponding to the terminal training the staff through the training interface information To store the placement recommendation information for recommendation for the employee arrangement scheme for the employee associated with the evaluation result information for the evaluation result information confirming the evaluation result corresponding to the storage medium 235 of the practice server 100 An information storage unit 225 is provided.

According to the present invention, the training history information is stored in association with the training information in response to the training information practiced in the terminal device 110 and the staff information corresponding to the employee using the terminal device 110. In order to store and register in the medium 235, the storage device 235 of the training server 100 receives information including at least one of the employee information and training history information in association with the information receiver 205. It is desirable to save and register.

In addition, the evaluation result corresponding to the training history information provided from the terminal device 110 is provided from the employee evaluation confirmation unit 210, the evaluation result information provided, the placement recommendation information corresponding to the evaluation result information It is preferable to store and register in the storage medium 235 of the training server 100 in association with the employee information.

3 is at least one business interface for financial business processing, or a training interface for practicing a terminal device use process or method through a terminal device including at least one sales terminal terminal or a counter terminal according to an embodiment of the present invention. FIG. 1 is a diagram illustrating a function configuration of a terminal program 300 recorded on a recording medium provided in the terminal device for an interface including the above.

In more detail, FIG. 3 illustrates a business interface for financial business processing through a terminal device including at least one predetermined sales terminal terminal or a counter terminal, or a terminal provided at the financial institution branch (or branch). The process of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting a branch (or a branch) of an institution, or by an employee of the trust department in a trust department located at a branch (or a branch) of the financial institution. At least one of manipulating the terminal apparatus to process a trust service of the bank, or operating the terminal apparatus to process a predetermined money management task at a money management unit located at a branch (or a branch) of the financial institution; In the process of operating the terminal device for the financial business process including the above As for the preferred functional configuration of the terminal program 300 provided in the terminal device for the interface including at least one practice interface according to the actual transaction scenario for the person having ordinary skill in the art to which the present invention belongs To practice the process or method of using a terminal device according to a business interface, or an actual transaction scenario through a terminal device comprising at least one of a sales terminal terminal or a counter terminal by referring to and / or modifying the drawing 3. Although various implementation methods of the terminal program 300 function configuration for an interface including at least one training interface for it may be inferred, the present invention includes all the inferred implementation methods, and is illustrated in FIG. It is not limited to implementation method.

Referring to FIG. 3, the terminal program 300 controls the terminal program 300 to operate based on a recording medium provided in the terminal device in connection with an operating system (or platform) provided in the terminal device. A business interface for financial business processing through a terminal device including at least one branch office terminal or a counter terminal, or a branch (or branch office) of the financial institution in a terminal device provided at the branch (or branch office) of the financial institution. Operating the terminal device to provide a predetermined financial transaction service to a customer who has visited, or at a trust department located at a branch (or a branch) of the financial institution, for the employee of the trust department to process a predetermined trust task; Manipulating the terminal device, or money management located in the branch (or branch) of the financial institution At least one training interface according to the actual transaction scenario for the process of operating the terminal device for the financial business process, including at least one process of operating the terminal device to process a predetermined money management business Interworking at least one or more functional components constituting the terminal program 300 to interface with each other, and / or the functional components provided in the terminal apparatus through an operating system (or platform) provided in the terminal apparatus. The business interface for financial business processing through a terminal device including at least one sales terminal terminal or a counter terminal in association with at least one component, or the terminal apparatus provided at the financial institution branch (or branch) Visit your institution's branch (or branch) Operating the terminal device to provide a predetermined financial transaction service to a customer, or in a trust department located at a branch (or a branch) of the financial institution, the employee of the trust unit to process a predetermined trust business The at least one process for manipulating the device, or at least one process of manipulating the terminal device to process a predetermined money management task at a money management unit located at a branch (or branch) of the financial institution; Mainframe unit 345 (Mainfrmae) is provided to perform a function for the interface including at least one practice interface according to the actual transaction scenario for the process of operating the terminal device.

The mainframe unit 345 is characterized in that the terminal program 300 comprises a program execution code for executing on the operating system (or platform) provided in the terminal device, thereby provided in the terminal device Thereafter, the terminal program 300 is controlled to be executed and operated based on the operating system (or platform) provided in the terminal device in response to a predetermined program execution command.

In addition, the mainframe unit 345 is a business interface for the financial business processing, or a terminal device provided in the branch (or branch) of the financial institution through a terminal device including at least one of the sales terminal terminal or the window terminal. Manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting a branch (or branch) of the financial institution, or an employee of the trust unit in a trust unit located at a branch (or branch) of the financial institution. A process of operating the terminal device to process the predetermined trust service, or a process of manipulating the terminal device to process a predetermined money management service at a money management unit located at a branch (or a branch) of the financial institution; Manipulating the terminal device for financial business processing including at least one At least one functional component provided in the terminal program 300 for an interface including at least one training interface according to an actual transaction scenario, thereby controlling the interworking terminals or counters. Targets customers who visit the branch (or branch) of the financial institution from a terminal provided in the business interface or the terminal (or branch) of the financial institution through a terminal device including at least one terminal. Manipulating the terminal device to process a predetermined trust service by an employee of the trust unit in a process of operating the terminal device to provide a predetermined financial transaction service, or in a trust department located at a branch (or a branch) of the financial institution; Process, or branch of the financial institution (and Is a real transaction scenario for a process of manipulating the terminal device for financial business processing, including at least one process of manipulating the terminal device to process a predetermined money management task in a financial management unit located at a branch). At least one functional component constituting the terminal program 300 for an interface including at least one training interface allocates an instance to the mainframe unit 345 so that the functional components are cross-referenced and / or interworked. Done.

The training interface is a process of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device provided in the branch (or branch) of the financial institution, Or in the trust department located at the branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or at the money management unit located at the branch (or branch) of the financial institution. It is preferable to mean an interface according to an actual transaction scenario for a process of manipulating the terminal device for a financial business process including at least one process of manipulating the terminal device to process a predetermined money management task.

If the terminal device including at least one branch terminal or a window terminal provided in a branch (or branch) of the financial institution operates in a general computer operating system, the mainframe unit 345 may include the branch terminal or the branch office terminal. Targets customers who visit a branch (or branch) of the financial institution from a terminal provided at the financial institution branch (or branch) or a business interface for processing a financial transaction through a terminal apparatus including at least one window terminal. Operating the terminal device to provide a predetermined financial transaction service, or in a trust department located at a branch (or a branch) of the financial institution, an employee of the trust unit operates the terminal device to process a predetermined trust service. A person located at a branch (or branch) of the financial institution; At least one training interface according to an actual transaction scenario for a process of manipulating the terminal device for a financial business process including at least one process of manipulating the terminal device to process a predetermined money management task in a management unit A handle for accessing at least one or more components (eg, key input means 310 and / or screen output means 305, etc.) provided in the terminal device for an interface to be included ( And / or interrupts), whereby each functional component constituting the terminal program 300 accesses each component included in the terminal apparatus and is defined in each functional component. Characterized in that it performs a unique function.

If the terminal device including at least one branch terminal or a window terminal provided at a branch (or branch) of the financial institution operates in an RTOS-based operating system environment, the mainframe unit 345 is the branch branch. A customer who visits a branch (or branch) of the financial institution from a terminal provided at the financial institution branch (or branch) or a business interface for processing a financial transaction through a terminal apparatus including at least one terminal or a counter terminal. Operating the terminal device in order to provide a predetermined financial transaction service, or in the trust department located at a branch (or branch) of the financial institution, the terminal device for the trust staff to process a predetermined trust service. A person located at a branch (or branch) of the financial institution; At least one training interface according to an actual transaction scenario for a process of manipulating the terminal device for a financial business process including at least one process of manipulating the terminal device to process a predetermined money management task in a management unit Obtains an interrupt for accessing at least one or more components (eg, key input means 310 and / or screen output means 305, etc.) provided in the terminal device for an interface including; And / or to access an input / output bus corresponding to a peripheral device provided in the terminal device, whereby each of the functional components constituting the terminal program 300 is provided in the terminal device. To access the components of the module and perform the unique functions defined in each functional component. It shall be.

According to the present invention, the terminal program 300 includes at least one key point or at least one terminal terminal or a counter terminal from at least one key input unit 310 provided in the terminal device for financial business processing. Manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from a work interface or a terminal provided at the branch (or branch) of the financial institution; Or in a trust department located at a branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or at a money management unit located at a branch (or branch) of the financial institution. A process of manipulating the terminal device to process a predetermined money management task; An information input unit 325 for receiving predetermined input information for an interface including at least one training interface according to an actual transaction scenario for a process of operating the terminal device for at least one financial business process; At least one screen output means 305 provided in the terminal device through the terminal device comprising at least one of the sales terminal terminal or the window terminal, the business interface for financial business processing, or the financial institution branch (or branch) Manipulating the terminal device to provide a predetermined financial transaction service to the customer visited the branch (or branch) of the financial institution in the terminal device provided in, or located in the branch (or branch) of the financial institution In the trust department, the trustee's staff handles certain trust tasks. At least one process of manipulating the terminal device, or at least one process of manipulating the terminal device to process a predetermined money management task in a financial management unit located at a branch (or branch) of the financial institution. It characterized in that it comprises an information output unit 320 for outputting predetermined output information for the interface including at least one training interface according to the actual transaction scenario for the process of operating the terminal device, wherein Preferably, the key input means 310 includes at least one input device provided in the terminal device, and the screen output means 305 includes at least one output device provided in the terminal device. It is preferable.

The information input unit 325 is interworking with the mainframe unit 345, the business interface for the financial business processing, or the financial institution branch (or branch office) through a terminal device comprising at least one of the branch terminal or the window terminal ) The terminal device provided in the terminal to operate a terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution, or to the branch (or branch) of the financial institution A process of manipulating the terminal apparatus by an employee of the trust department in order to process a predetermined trust task in a trust department located in the trust department, or by the money management unit located at a branch (or a branch) of the financial institution; For financial business processes, including at least one process of manipulating the device. Access at least one or more key input means 310 provided in the terminal device for an interface including at least one training interface according to an actual transaction scenario for a process of manipulating the terminal device; A business interface for financial business processing through a terminal device including at least one of a branch terminal or a counter terminal from the terminal, or a branch (or branch) of the financial institution in a terminal apparatus provided at the branch (or branch) of the financial institution. Operating the terminal device to provide a predetermined financial transaction service to a customer who has visited, or at a trust department located at a branch (or a branch) of the financial institution, for the employee of the trust department to process a predetermined trust task; Manipulating the terminal device, or branch of the financial institution (Or a branch) in a real transaction scenario for a process of operating the terminal device for the financial business process, including at least one process of operating the terminal device to process a predetermined money management business in the money management unit located in the branch. Characterized in that the predetermined input information input for the interface including at least one training interface by the process to be input to the terminal program (300).

According to an embodiment of the present invention, the input information may include login information for inputting employee ID information corresponding to an employee belonging to a branch (or a branch) of the financial institution, and the terminal program 300 may be connected to the training server. Manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from a terminal device provided at the branch (or branch) of the financial institution, or the financial institution In a trust department located at a branch (or a branch) of the employee of the trust department to operate the terminal device to process a predetermined trust business, or a fund management unit located at a branch (or branch) of the financial institution For financial business processing, including at least one process of manipulating the terminal device to process a business It provides a training interface according to the actual transaction scenario for the process of operating the terminal device, the training information input through the training interface, the terminal program 300 in conjunction with the financial system of the branch of the financial institution (or Sales office) preferably includes at least one or more business process information input through a business interface for the customer's visit to the financial business process, the general business process of the financial institution.

The login information is input in association with a separate interface for an access process provided in the terminal program 300 to receive a training interface or a work interface through the terminal program 300 in connection with the terminal program 300. Preferably, the information includes at least one of employee ID information, password information, and predetermined card information for access.

The training information is predetermined for a customer who visits a branch (or a branch) of the financial institution from a terminal provided by the terminal program 300 at the branch (or branch) of the financial institution in connection with the terminal program 300. Manipulating the terminal device to provide a financial transaction service, or manipulating the terminal device by an employee of the trust unit in a trust department located at a branch (or branch) of the financial institution to process a predetermined trust service; Or manipulating the terminal device for financial business processing, including at least one process of operating the terminal device to process a predetermined money management business in a money management unit located at a branch (or a branch) of the financial institution. Providing a practice interface for practicing by actual transaction scenarios for the process, Corresponding to the hands-interface it is desirable to sense the input through the information input device comprising including at least one of such a predetermined key input device, a mouse input device.

The business process information is linked to the terminal program 300, the terminal program 300 provides a business interface for financial business, company business, etc., and a predetermined key input device, mouse input corresponding to the provided business interface It is preferable to mean input information through an input device including at least one device or the like.

The information output unit 320 is interworking with the mainframe unit 345, the business interface for the financial business process, or the financial institution branch (or Operating a terminal device to provide a predetermined financial transaction service to a customer visiting a branch (or a branch) of the financial institution from a terminal device provided at a branch), or a branch (or branch) of the financial institution A process of manipulating the terminal device for a predetermined trust service by an employee of the trust department in a trust department located in the trust department; For the financial business process including at least one process of operating the terminal device, etc. Approaching at least one screen output means 305 provided in the terminal device for an interface including at least one training interface according to an actual transaction scenario for the process of operating the terminal device, the main frame unit 345 It is characterized in that for outputting at least one or more output information that is requested to be output to the screen output means 305 from at least one or more functional components constituting the terminal program (300) through.

According to an embodiment of the present invention, the information output unit 320 is a screen output means 305 provided in the terminal device to perform financial business processing through a terminal device including at least one of a sales terminal terminal or a window terminal. A terminal interface provided at the financial institution branch (or branch) for manipulating the terminal apparatus to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. Process, or in the trust department located at the branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or funds located at the branch (or branch) of the financial institution At least one process of manipulating the terminal device in order to process a predetermined money management task in a management unit; It is preferable to output at least one or more information processing screens for an interface including at least one training interface according to an actual transaction scenario for a process of operating the terminal device for the financial business process including the above. At least one output information that is requested to be output to the screen output means 305 provided in the terminal device from at least one or more function configuration unit constituting the program through the output.

In addition, the information output unit 320 accesses at least one or more screen output means 305 provided in the terminal device in cooperation with the main frame unit 345, and the screen output means 305 to the terminal device. And an interface screen including at least one user interface for receiving the input information input through the information input unit 325 in cooperation with the key input unit 310 provided in the input unit 310.

The user interface may include at least one Edit control and / or ComboBox control and / or ListBox control and / or Button control. It is desirable to include at least one other user interface (eg, an Image control and / or a Custom control).

According to the method of the present invention, the output information is processed by the branch (or branch) of the financial institution corresponding to the customer visiting the branch (or branch) of the financial institution, or the branch of the financial institution ( Branch of the financial institution based on a business interface for a general business process of a branch) or an actual transaction scenario corresponding to a process of an employee of the branch (or branch) of the financial institution for processing the financial or general affairs. It is preferable to include at least one training interface for providing a training for employees belonging to (or a branch).

According to the present invention, the terminal program 300 is a predetermined storage means provided in the terminal device, a business interface for financial business processing through a terminal device comprising at least one or more of a sales terminal terminal or a window terminal, or the Manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting a branch (or branch) of the financial institution from a terminal device provided at a branch (or branch) of a financial institution; or In the trust department located at a branch (or branch), the employee of the trust unit operates the terminal device to process a predetermined trust task, or a predetermined money management task at a fund management unit located at a branch (or branch) of the financial institution. And at least one process of manipulating the terminal device to process An information storage unit 340 for storing predetermined storage information for an interface including at least one training interface according to an actual transaction scenario for a process of manipulating the terminal device for financial business processing; A business interface for financial business processing or a terminal device provided at the financial institution branch (or branch) through a terminal device including at least one branch terminal or a window terminal to a branch (or branch) of the financial institution. Manipulating the terminal device to provide a predetermined financial transaction service to a visited customer, or the employee of the trust department in a trust department located at a branch (or branch) of the financial institution to process the predetermined trust task. Manipulating the terminal device, or branch of the financial institution (Or a branch) in a real transaction scenario for a process of operating the terminal device for the financial business process, including at least one process of operating the terminal device to process a predetermined money management business in the money management unit located in the branch. And an information extraction unit 370 for extracting predetermined extraction information for an interface including at least one training interface. The storage means includes a nonvolatile storage device provided in the terminal device. It is preferable to comprise at least one or more.

The information storage unit 340 is connected to the main frame unit 345, the business interface for the financial business processing through a terminal device comprising at least one or more terminal stores or window terminals, or the financial institution branch ( Or operating a terminal device to provide a predetermined financial transaction service to a customer visiting a branch (or a branch) of the financial institution from a terminal device provided at a branch, or a branch (or branch) of the financial institution. A process of manipulating the terminal device for a predetermined trust service by an employee of the trust department in a trust department located at a), or for handling a predetermined money management task at a money management unit located at a branch (or a branch) of the financial institution. For financial business processes including at least one process of manipulating the terminal device; Accessing a predetermined storage means provided in the terminal device for an interface including at least one training interface according to an actual transaction scenario for a process of operating the terminal device, and including at least one of a sales terminal terminal or a counter terminal Provides a predetermined financial transaction service to a customer who visits a branch (or a branch) of the financial institution through a terminal interface provided at the branch of the financial institution or a terminal device provided at the branch (or branch) of the financial institution. Manipulating the terminal device in order to process a predetermined trust service by an employee of the trust department in a process of operating the terminal device, or in a trust department located at a branch (or a business office) of the financial institution, or Someone at the money management department located in the branch (or branch) An interface including at least one practice interface according to an actual transaction scenario for a process of manipulating the terminal device for a financial service process including at least one process of manipulating the terminal device to process a gold management task; The input information for processing the storage information characterized in that the storage means for storing.

According to an embodiment of the present invention, the stored information is employee information corresponding to an employee working at a window (or branch) of a financial institution or a predetermined department, and the employee is connected to the terminal program 300. Training information on the training history input through the training interface provided by the terminal program 300, training history information comprising at least one terminal information corresponding to the terminal on which the terminal program 300 is mounted, the terminal program At 300, it is preferable to include at least one evaluation result information.

The training history information is a process of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device provided at the branch (or branch) of the financial institution. Or in a trust department located at a branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or a money management unit located at a branch (or branch) of the financial institution. To a terminal provided with a training interface according to an actual transaction scenario for a process of manipulating the terminal device for a financial business process including at least one process of manipulating the terminal device to process a predetermined money management task At least the corresponding terminal unique code number, the Internet address set in the terminal, The terminal device includes the terminal information and the terminal device provided in the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. In the process of operating, or in a trust department located at a branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or a branch (or branch) of the financial institution. Corresponding to the practice interface according to the actual transaction scenario for the process of operating the terminal device for the financial business process, including at least one process of operating the terminal device to process a predetermined money management task in the money management unit located Including at least one training information input by a predetermined employee From being bait it is preferred.

The employee information may include personal information of the employee (eg, employee's name, resident registration number, address, phone number, mobile phone number, e-mail address, etc.) and employee's belonging information (eg, the employee enters the employee of the financial company). By corresponding to the employee by the employee ID information, employee number, company telephone number, company e-mail address provided in the D / B provided on a predetermined server (or system) in which the belonging information is stored, the branch to which the employee belongs It is preferable to include at least one or more belonging branch information and the like corresponding to the.

The evaluation result information is based on the evaluation history by the staff in response to the training history information through the training interface, check the training information of the training history information, and check the evaluation corresponding to the confirmed training information It is preferable to mean the generated evaluation result.

The information extracting unit 370 is connected to the main frame unit 345, the business interface for the financial business process, or the financial institution branch (or through the terminal device comprising at least one or more terminal point or window terminal) Operating a terminal device to provide a predetermined financial transaction service to a customer visiting a branch (or a branch) of the financial institution from a terminal device provided at a branch), or a branch (or branch) of the financial institution A process of manipulating the terminal device for a predetermined trust service by an employee of the trust department in a trust department located in the trust department, or a money management unit located at a branch (or a branch) of the financial institution for processing a predetermined money management task; For the financial business process including at least one process of operating the terminal device, etc. Access predetermined storage means provided in the terminal apparatus for an interface including at least one training interface according to an actual transaction scenario for a process of operating the terminal apparatus, and at least the sales terminal terminal or the counter terminal from the storage means; Business interface for financial business processing through a terminal device including one or more, or predetermined financial for customers visiting the branch (or branch) of the financial institution from the terminal device provided at the branch (or branch) of the financial institution Manipulating the terminal apparatus to provide a transaction service, or manipulating the terminal apparatus by an employee of the trust department in a trust department located at a branch (or branch) of the financial institution to process a predetermined trust task; or A person located at a branch (or branch) of the financial institution At least one training interface according to an actual transaction scenario for a process of operating the terminal device for the financial business process, including at least one process of operating the terminal device to process a predetermined money management task in the gold management unit; It is characterized in that the extraction of the predetermined extraction information for the interface including the above.

According to an embodiment of the present invention, the extracted information is provided with a financial service to a customer who visited the financial institution, or a terminal provided in a business interface provided for the business process of the financial institution, the branch (or branch) of the financial institution. The process of manipulating the terminal device to provide a predetermined financial transaction service to a customer who visits a branch (or branch) of the financial institution in the device, or the trust unit in a trust unit located at a branch (or branch) of the financial institution. A process of manipulating the terminal apparatus to process a predetermined trust service by an employee of, or a process of manipulating the terminal apparatus to process a predetermined money management task at a money management unit located at a branch (or a branch) of the financial institution. Operate the terminal device for the financial business process including at least one of It comprises a hands-interface according to the actual transaction scenario for the process of at least one are preferred.

In addition, the extraction information extracted through the information extraction unit 370 is the screen output means provided in the terminal device through the information processing screen of the information output unit 320 constituting the terminal program 300 ( 305, or included as predetermined generation information through the information generating unit 365 constituting the terminal program 300, or via the information transmitting unit 355 constituting the terminal program 300. Preferably, the terminal device is transmitted to a training server on a network to which the terminal device is connected.

According to the present invention, the terminal program 300 receives at least one or more received information from a training server on a network connected to the terminal apparatus through a communication means provided in the terminal apparatus in cooperation with the mainframe unit 345. It is characterized by comprising an information receiving unit 350 to.

According to an embodiment of the present invention, the stored information is employee information corresponding to an employee working at a window (or branch) of a financial institution or a predetermined department, and the employee is connected to the terminal program 300. Training information on the training history input through the training interface provided by the terminal program 300, training history information comprising at least one terminal information corresponding to the terminal on which the terminal program 300 is mounted, the terminal program At 300, it is preferable to include at least one evaluation result information.

In addition, the reception information received through the information receiving unit 350 is the screen output means 305 provided in the terminal device through the interface screen of the information output unit 320 constituting the terminal program 300 It is preferably output to or stored in the storage means provided in the terminal device through the information storage unit 340 constituting the terminal program (300).

According to the present invention, the terminal program 300 is at least input through the information input unit 325 constituting the terminal program 300 constituting the terminal program 300 in conjunction with the mainframe unit 345. One or more input information or at least one or more extraction information extracted from the storage means provided in the terminal device through the information extraction unit 370 constituting the terminal program 300, or to configure the terminal program 300 From the at least one received information received through the information receiving unit 350 to the business interface for the financial business process, or to the financial institution branch (or branch) through a terminal device comprising at least one or more terminal stores or counter terminals A predetermined financial settlement for customers who visit the branch (or branch) of the financial institution from the equipped terminal device Manipulating the terminal device to provide a business service, or manipulating the terminal device by an employee of the trust department in a trust department located at a branch (or branch) of the financial institution to process a predetermined trust service; or In a process of manipulating the terminal apparatus for financial business processing, including at least one process of manipulating the terminal apparatus to process a predetermined money management task in a money management unit located at a branch (or a branch) of the financial institution; And an information generation unit 365 for generating predetermined generation information for an interface including at least one training interface according to an actual transaction scenario.

According to an embodiment of the present invention, the generated information is provided by a terminal device provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. A process of operating the terminal device, or a process of manipulating the terminal device by an employee of the trust department in a trust department located at a branch (or a branch) of the financial institution to process a predetermined trust business, or a branch of the financial institution ( Or an operation of a real transaction scenario for a process of manipulating the terminal device for a financial business process including at least one process of manipulating the terminal device to process a predetermined money management task in a money management unit located at a branch). Training information including information input by a predetermined employee in response to the training interface; Be made by the terminal information corresponding to the received exercise interface according to the actual transaction scenario, the terminal includes a hands-history information including at least one are preferred.

According to the present invention, the terminal program 300 encrypts the generated information generated through the information generating unit 365 in association with the mainframe unit 345 through at least one encryption method and / or an encryption algorithm. And a cryptographic processing unit for generating predetermined transmission information, wherein the method of encrypting the generated information may be a symmetric key (or secret key) encryption method, a public key encryption method, and / or an electronic envelope encryption method. Schemes, and / or key exchange encryption schemes.

In addition, the encryption processing unit in conjunction with the mainframe unit 345, the received information received through the information receiving unit 350 constituting the terminal program 300 is at least one encryption method and / or encryption algorithm. In case of encryption, the encrypted reception information is decrypted through a decryption method and / or a decryption algorithm corresponding to the encryption method, wherein the decryption method is a symmetric key (or secret key) decryption method. And / or at least one of public key decryption scheme, and / or electronic envelope decryption scheme, and / or key exchange decryption scheme.

According to the present invention, the terminal program 300 is provided with an information transmitter 355 for transmitting the transmission information to the training server on the network connected to the terminal device in conjunction with the mainframe unit 345. It features.

According to an embodiment of the present invention, the transmission information provides a predetermined financial transaction service to a customer who visits a branch (or branch) of the financial institution from a terminal device provided at the branch (or branch) of the financial institution. Manipulating the terminal device in order to process a predetermined trust service by an employee of the trust department in a process of operating the terminal device, or in a trust department located at a branch (or a business office) of the financial institution, or Actual transaction scenario for a process of manipulating the terminal device for financial business processing, including at least one process of manipulating the terminal device to process a predetermined money management task in a fund management unit located at a branch (or a branch) Training information including information input by a predetermined employee in response to the training interface , Corresponding to the hands-interface according to the actual transaction scenario, may be made of, including personnel information corresponding to the exercise history information, the staff are the lab input through the hands-interface at least one.

The terminal program 300 according to the present invention is characterized in that it comprises an interface providing unit 330 for providing an interface corresponding to the interface setting of the employee in conjunction with the mainframe unit 345.

According to an embodiment of the present invention, the interface includes a business interface for processing a financial business through a terminal device including at least one predetermined sales terminal terminal or a counter terminal, or a terminal provided at the financial institution branch (or a branch). The process of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting a branch (or branch) of the financial institution in the device, or the trust unit in a trust unit located at a branch (or branch) of the financial institution. A process of manipulating the terminal apparatus to process a predetermined trust service by an employee of, or a process of manipulating the terminal apparatus to process a predetermined money management task at a money management unit located at a branch (or a branch) of the financial institution. The terminal for the financial business process including at least one or more; It is preferable to include at least one practice interface according to the actual transaction scenario for the process of operating the device.

The terminal program 300 according to the present invention is provided with a mode setting processing unit 335 for processing a work mode or employee mode conversion corresponding to the interface setting of the employee in conjunction with the mainframe unit 345 It features.

According to an embodiment of the present invention, the mode setting may be performed in connection with the training server to provide a business interface for financial business processing through a terminal device including at least one predetermined sales terminal terminal or a counter terminal. It is preferable to confirm whether or not a corresponding setting is approved, and to set a mode in response to the approval result.

The terminal program 300 according to the present invention is characterized in that it is provided with an authentication processing unit 360 to process the employee authentication process for use of the terminal of the employee in conjunction with the mainframe unit 345.

According to the implementation method of the present invention, the authentication process is not only a predetermined employee using the terminal, but also a predetermined customer using the terminal, a business interface for a predetermined financial transaction, or a training interface according to an actual transaction scenario. In order to prevent the manipulation of the terminal is provided is preferably made including an authentication process.

4A and 4B illustrate an operation flow for an employee authentication process and a process for receiving a training or work interface in order to receive a training interface or a work interface in a terminal device.

4A and 4B, the training information corresponding to the training result is provided to the training server in association with the training interface according to the actual transaction scenario provided through a predetermined sales terminal, and the training server provides the training information. The terminal device is connected to the training server in the process of evaluating the staff in response to the training information provided in connection with the interface, and providing batch recommendation information corresponding to the evaluation result, and corresponding to the connection result Selecting an interface including at least one training interface or a business interface to confirm the approval corresponding to the selected interface, and showing the operation flow for the process of providing the confirmed approval information, in the technical field to which the present invention belongs If you have ordinary knowledge, this drawing 4a, 4b By providing the training information corresponding to the training results to the training server in connection with the training interface according to the actual transaction scenario provided through the branch terminal by modifying the reference, and in response to the training information provided in connection with the training interface in the training server In the process of evaluating the employee and providing the placement recommendation information corresponding to the evaluation result, the terminal device is connected to the training server, and at least one training interface or business interface corresponding to the connection result By selecting the interface to confirm the approval corresponding to the selected interface, it can be inferred various implementation methods for the process of providing the confirmed approval information, but the present invention is not limited to the Figures 4a, 4b, It includes all methods of inference.

For example, a person having ordinary knowledge in the technical field to which the present invention belongs may add a function of encrypting or decrypting information or data exchanged between the terminal device such as an employee authentication process and the training server to use the terminal device. It is possible to infer an operational flow by the added encryption or decryption function, but the present invention includes all the inferred implementation methods.

In addition, if a person having ordinary knowledge in the technical field to which the present invention belongs, providing the training information corresponding to the training results to the training server in connection with the training interface by the actual transaction scenario provided through the branch terminal, the training Connecting the terminal device to the training server in the process of evaluating the staff in response to the training information provided in connection with the training interface in the server and providing batch recommendation information corresponding to the evaluation result; Selecting an interface including at least one training interface or a business interface corresponding to a result to confirm approval corresponding to the selected interface, and modifying an order of the operation flow illustrating the process of providing the confirmed approval information; By the actual transaction scenario provided through the terminal Provide training information corresponding to the training results in connection with the training interface to the training server, evaluate the staff in response to training information provided in connection with the training interface in the training server, and batch recommendation information corresponding to the evaluation result. In the process for providing a terminal, the terminal device is connected to the training server, confirming the approval corresponding to the selected interface by selecting an interface including at least one training interface or a work interface corresponding to the connection result, It will be possible to infer various implementation methods in which the order for providing the confirmed approval information is modified, but the present invention includes all implementation methods inferred.

In addition, if a person having ordinary knowledge in the technical field to which the present invention belongs, the employee authentication information corresponding to the employee is provided with a separate authentication server in addition to the training server, the employee authentication corresponding to the employee in connection with the authentication server Various implementation methods may be inferred by confirming the information and confirming the certification of the employee, but the present invention includes all the implementation methods inferred.

The employee authentication information means information for confirming whether the employee is an employee who can use the terminal in order to receive a training interface through the terminal device or to provide a work interface through the terminal device. It is preferable to include at least one employee ID information, password information, and the like.

The training information includes the steps of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from a terminal device provided at the branch (or branch) of the financial institution, Or in a trust department located at a branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or at a money management unit located at a branch (or branch) of the financial institution. A predetermined employee corresponding to a training interface according to an actual transaction scenario for a process of operating the terminal device for a financial service process including at least one process of operating the terminal device to process a predetermined money management task; It is preferable to mean this input information.

The placement recommendation information is corresponding to the case where the evaluation result information corresponding to the predetermined training history is higher than the evaluation result information corresponding to the other training details in the evaluation result information corresponding to the training history information through the training interface. It is preferable to mean information that is determined to be excellent in the ability of the employee in the task corresponding to the training contents of the higher evaluation result information, and recommended to be arranged at a window or a department capable of performing the task mainly on the task.

The training history information is a process of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device provided at the branch (or branch) of the financial institution. Or in a trust department located at a branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or a money management unit located at a branch (or branch) of the financial institution. In response to the practice interface by the actual transaction scenario for the process of operating the terminal device for the financial business process, including at least one process of operating the terminal device for processing a predetermined money management business Practice information including information entered by employees and the actual transaction scenario The terminal information corresponding to the received terminal interface practice it is preferred to include at least one.

The terminal information is a process of manipulating the terminal device to provide a predetermined financial transaction business to the customer visiting the branch (or branch) of the financial institution from the terminal device provided in the branch (or branch) of the financial institution, or In a trust department located at a branch (or a branch) of the financial institution, a process of manipulating the terminal device by a member of the trust department to process a predetermined trust business or a money management unit located at a branch (or branch) of the financial institution. Corresponding to a terminal provided with a training interface according to an actual transaction scenario for a process of manipulating the terminal device for a financial business process including at least one process of manipulating the terminal device to process a money management task of the terminal; At least one of a terminal unique code number and an internet address set in the terminal It comprises are preferred.

The training interface refers to an interface for a predetermined employee through the sales terminal to receive a sales terminal training function, and the training interface preferably provides a real trading scenario similar to the actual trading.

In the actual transaction scenario, a terminal device provided at a predetermined financial institution branch (or branch) is operated to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. Process, or in the trust department located at the branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or funds located at the branch (or branch) of the financial institution It is preferable to mean a process of manipulating the terminal device for financial business processing, including at least one process of manipulating the terminal device to process a predetermined money management task in a management unit. Therefore, the terminal device for the business process according to the actual transaction scenario In addition to the operation process, it includes all of the terminal device operation for all financial business processing.

In the following Figures 4a and 4b, the training server shown in Figure 2 is referred to as "server" for convenience, and the terminal program 300 shown in Figure 3 is referred to as "terminal" for convenience.

4A and 4B, the terminal inputs corresponding employee information through an interface for inputting employee authentication information (400).

The employee information may include personal information of the employee (eg, employee's name, resident registration number, address, phone number, mobile phone number, e-mail address, etc.) and employee's belonging information (eg, the employee enters the employee of the financial company). By corresponding to the employee by the employee ID information, employee number, company telephone number, company e-mail address provided in the D / B provided on a predetermined server (or system) in which the belonging information is stored, the branch to which the employee belongs It is preferable to include at least one or more belonging branch information and the like corresponding to the.

If the employee authentication information is input through the user interface at the terminal (405), the terminal generates employee authentication data corresponding to the input (selected) employee authentication information, and generates the generated employee authentication data. The server sends a request for employee authentication (410).

Thereafter, the server verifies the employee authentication corresponding to the employee who inputs the employee authentication information to use the terminal through the employee authentication data received from the terminal (415).

If the employee authentication fails in response to the employee authentication data received from the terminal (420), the server transmits the employee authentication failure information corresponding to the employee authentication check result to the terminal (430).

Thereafter, the terminal outputs employee authentication failure information corresponding to the employee authentication confirmation (440), and outputs an interface for inputting the employee authentication information and waits for input of the employee authentication information.

If the employee authentication is confirmed in response to the employee authentication data received from the terminal (420), the server transmits the employee authentication success information corresponding to the employee authentication confirmation result to the terminal (425).

Thereafter, the terminal outputs a mode selection interface for inputting (selecting) a work mode / practical mode (435).

The terminal inputs (selects) corresponding mode setting information through an interface for mode input (selection) (445).

The mode setting information includes a training mode or a task in which the employee is provided with an interface including at least one training interface for training or a work interface for work in a terminal device including at least one of a branch terminal or a counter terminal. It is preferable to mean setting information for setting the mode.

If the mode setting information is not input (selected) through the user interface at the terminal (450), the mode setting information waits for input (selection) through the user interface at the terminal.

If the mode setting information is input (selected) through the user interface at the terminal (450), the terminal generates mode setting data corresponding to the mode setting information input through the user interface and generates the generated mode. The setting data is transmitted to the server to request mode approval according to the mode setting (455).

Thereafter, in operation 460, the server checks whether the mode is set or not, with respect to the mode setting corresponding to the mode setting data received from the terminal.

If the mode setting approval fails in the server (465), the server transmits mode approval failure information corresponding to the mode approval result to the terminal (475).

Thereafter, the terminal outputs mode approval failure information corresponding to the mode approval result (485).

If the mode setting approval succeeds in the server (465), the server transmits mode approval success information corresponding to the mode approval result from the server (470), and the mode setting corresponds to the mode approval result in the terminal. Outputs the interface corresponding to

FIG. 5 illustrates an operation flow for a training and evaluation process corresponding to a training interface outputted when setting a training mode in a terminal device between the training server and the terminal device.

In more detail, referring to FIG. 5, training information corresponding to training results is provided to a training server in association with a training interface based on a real transaction scenario provided through a predetermined sales terminal, and the training server is associated with the training interface. In the process of evaluating the staff in response to the provided training information and providing batch recommendation information corresponding to the evaluation result, the terminal apparatus selects a training type corresponding to a predetermined training type for training and selects the training type. The process of checking the evaluation of the training history information corresponding to the training history by providing a training interface including the information provided from the training server on the interface for training corresponding to the training class, and confirming the layout plan corresponding to the training. As showing the operation flow for the present invention, Those skilled in the art of the present invention, by providing a training server corresponding to the training results in connection with the training interface by the actual transaction scenario provided through the branch terminal by referring to and modifying the present Figure 5, the training server, In the process of evaluating the staff in response to the training information provided in connection with the training interface in the training server and providing batch recommendation information corresponding to the evaluation result, the terminal apparatus corresponds to a predetermined training type for training. Select the type of practice to be performed, and provide a training interface including the information provided from the training server in the interface for training corresponding to the selected training type to check the evaluation of the training history information corresponding to the training history, Various implementation methods for the identification of corresponding arrangements. It may be inferred, but the present invention is not limited to this figure 5 and includes all the inferred implementation methods.

For example, if a person having ordinary knowledge in the technical field to which the present invention belongs, the function of encrypting or decrypting information or data exchanged between the terminal device such as an employee authentication process and the training server in order to use the terminal device is added. In addition, the operation flow by the added encryption or decryption function may be inferred, but the present invention includes all the inferred implementation methods.

In addition, if a person having ordinary knowledge in the technical field to which the present invention belongs, providing training information corresponding to the training results in connection with the training interface by the actual transaction scenario provided through the branch terminal to the training server, the training server In the process of evaluating the staff in response to the training information provided in connection with the training interface, and providing the placement recommendation information corresponding to the evaluation result, the training corresponding to a predetermined training type for training in the terminal device Select a type, provide a training interface including the information provided from the training server to the interface for training corresponding to the selected training type to check the evaluation of the training history information corresponding to the training history, and respond to the evaluation Change the sequence of motion flows illustrating the process of verifying placement By providing the training information corresponding to the training results to the training server in connection with the training interface according to the actual transaction scenario provided through the branch terminal, the staff in response to the training information provided in connection with the training interface in the training server In the process of evaluating and providing placement recommendation information corresponding to the evaluation result, the terminal apparatus selects a training type corresponding to a predetermined training type for the training, and provides an interface for training corresponding to the selected training type. By providing a training interface including the information provided from the training server to check the evaluation of the training history information corresponding to the training history, and various methods of changing the order of the process of confirming the arrangement plan corresponding to the evaluation It may be inferred, but the present invention is inferred above. It includes all exemplary method.

The training information includes the steps of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from a terminal device provided at the branch (or branch) of the financial institution, Or in a trust department located at a branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or at a money management unit located at a branch (or branch) of the financial institution. A predetermined employee corresponding to a training interface according to an actual transaction scenario for a process of operating the terminal device for a financial service process including at least one process of operating the terminal device to process a predetermined money management task; It is preferable to mean this input information.

The placement recommendation information is corresponding to the case where the evaluation result information corresponding to the predetermined training history is higher than the evaluation result information corresponding to the other training details in the evaluation result information corresponding to the training history information through the training interface. It is preferable to mean information that is determined to be excellent in the ability of the employee in the task corresponding to the training contents of the higher evaluation result information, and recommended to be arranged at a window or a department capable of performing the task mainly on the task.

The training history information is a process of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device provided at the branch (or branch) of the financial institution. Or in a trust department located at a branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or a money management unit located at a branch (or branch) of the financial institution. In response to the practice interface by the actual transaction scenario for the process of operating the terminal device for the financial business process, including at least one process of operating the terminal device for processing a predetermined money management business Practice information including information entered by employees and the actual transaction scenario The terminal information corresponding to the received terminal interface practice it is preferred to include at least one.

The terminal information is a process of manipulating the terminal device to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device provided in the branch (or branch) of the financial institution, Or in a trust department located at a branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or at a money management unit located at a branch (or branch) of the financial institution. To a terminal provided with a training interface according to an actual transaction scenario for a process of operating the terminal device for the financial business process, including at least one process of operating the terminal device to process a predetermined money management business, etc. At least one corresponding terminal unique code number, an Internet address set in the terminal, or the like. It comprises are preferred.

The training interface refers to an interface for a predetermined employee through the sales terminal to receive a sales terminal training function, and the training interface preferably provides a real trading scenario similar to the actual trading.

In the actual transaction scenario, a terminal device provided at a predetermined financial institution branch (or branch) is operated to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. Process, or in the trust department located at the branch (or branch) of the financial institution, the employee of the trust unit operating the terminal device to process a predetermined trust business, or funds located at the branch (or branch) of the financial institution It is preferable to mean a process of manipulating the terminal device for financial business processing, including at least one process of manipulating the terminal device to process a predetermined money management task in a management unit. Therefore, the terminal device for the business process according to the actual transaction scenario In addition to the process of operation it includes all of the terminal operation for all banking processing.

Hereinafter, the training server shown in FIG. 2 is referred to as "server" in FIG. 5 for convenience, and the terminal program 300 shown in FIG. 3 is referred to as "terminal" for convenience.

Referring to FIG. 5, the terminal inputs (selects) corresponding training type setting information through an interface for selecting a training type (500).

If the training type setting information is input (selected) through the user interface in the terminal (505), the terminal generates training type setting data corresponding to the training type setting information and transfers the generated training type data to the server. In operation 510, information corresponding to the training type is requested by transmitting.

Here, the information corresponding to the training type is provided with the business ledger information from the business director D / B of the financial system in connection with the financial system shown in FIG. 1 or the training ledger of the financial system in connection with the financial system. It is desirable to receive training ledger information from D / B.

In addition, the work ledger D / B and the training ledger D / B may be composed of two D / B as shown in Figure 1, the inside of the financial system, by sharing one ledger D / B Can also be used.

In addition, the ledger D / B comprising at least one of the business ledger D / B, or training ledger D / B in the form of a separate DBMS (DataBase Management System) outside the financial system for the purposes of the present invention. It may be provided.

Thereafter, the server reads training type information received from the terminal and receives training ledger information from training ledger D / B provided in the financial system in association with the financial system (515). To transmit to the terminal (520).

Thereafter, the terminal outputs a training interface including training ledger information provided from the server (525), and the training information corresponding to the training through a training interface for training corresponding to a predetermined financial or general work in the terminal. Enter (530).

If the corresponding training information is input from the terminal through the training interface (535), the terminal generates training history data and transmits the training history data to the server, and requests an evaluation corresponding to the training history (540).

Thereafter, the server checks the evaluation corresponding to the training data received from the terminal (545), generates evaluation result information corresponding to the evaluation, and stores and registers the storage medium of the server (550).

The evaluation result information is generated based on the evaluated details by the employee in response to the training history information through the training interface, checking the training information in the training history information, and confirming the evaluation corresponding to the checked training information. It is preferable to mean the evaluation result.

The placement recommendation information is corresponding to the case where the evaluation result information corresponding to the predetermined training history is higher than the evaluation result information corresponding to the other training details in the evaluation result information corresponding to the training history information through the training interface. It is preferable to mean information that is determined to be excellent in the ability of the employee in the task corresponding to the training contents of the higher evaluation result information, and recommended to be arranged at a window or a department capable of performing the task mainly on the task.

The training evaluation result information is transmitted from the server to the terminal to output the results of the training (555), and stored and registered in the storage means of the terminal (560).

6 is for the employee according to the practice of the present invention to practice in accordance with the actual transaction scenarios in the sales terminal 650, and to present the evaluation and staff arrangement scheme for the employee in connection with the practice server 600 The preferred configuration of the lab system is shown.

In more detail, Figure 6 provides training information corresponding to the training results to the training server 600 in connection with the training interface by the actual transaction scenario provided through a predetermined sales terminal 650, the training server 600 Shows a preferred configuration of a training system for evaluating the staff in response to the training information provided in association with the training interface and providing staff placement recommendation information corresponding to the evaluation result, in the technical field to which the present invention pertains. Those skilled in the art may refer to and modify this drawing, and provide training information corresponding to the training results to the training server 600 in connection with the training interface by the actual transaction scenario provided through the sales terminal 650. The staff in response to the training information provided in connection with the training interface in the training server 600 Various implementation methods of the training system for evaluating and providing staff placement recommendation information corresponding to the evaluation result may be inferred, but the present invention is not limited to the present invention, but includes all the inferred implementation methods. .

In addition, a system for the employee to practice in accordance with the actual transaction scenarios in the branch terminal 650, and to present the evaluation and staff arrangement scheme for the employee in connection with the practice server 600, the employee branch office terminal In practice (650) to practice in accordance with the actual transaction scenarios, the training server 600 in order to present a method for evaluating employees and staff arrangements in connection with the training server 600, the training server 600 is internal to the financial system 105 It may be provided in, or may be made of at least one server outside the financial system 105.

The training interface refers to an interface through which a predetermined employee through the sales terminal 650 receives a sales function of the sales terminal 650. The training interface preferably provides an actual transaction scenario similar to the actual transaction. Do.

The actual transaction scenario is the terminal device in order to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device 645 provided at a branch (or branch) of a predetermined financial institution. A process of manipulating 645, or a process of manipulating the terminal device 645 by an employee of the trust in a trust department located at a branch (or a branch) of the financial institution, or to process a predetermined trust business, or the financial institution Manipulate the terminal device 645 for financial business processing, including at least one process of manipulating the terminal device 645 in order to process a predetermined money management task in a fund management unit located at a branch (or a branch) of the office. It is preferable to mean a process for performing, for the business process by the actual transaction scenario according to the intention and purpose of those skilled in the art In addition to the process of manipulating the terminal device 645, it includes all the operation of the terminal device 645 for all financial business processing.

The training information is provided by the terminal device 645 provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. ) A process of manipulating the terminal device 645 in order to process a predetermined trust service in a trust department located at a branch (or a branch) of the financial institution, or a branch of the financial institution. A process of manipulating the terminal device 645 for a financial business process including at least one process of manipulating the terminal device 645 in order to process a predetermined money management task in a fund management unit located at a branch (or a branch). It is preferable to mean information input by a predetermined employee in response to the training interface by the actual transaction scenario.

Referring to Figure 6 in accordance with the present invention, the employee practice in accordance with the actual transaction scenarios in the sales terminal 650, and in connection with the practice server 600 to practice the results to present the evaluation and staff arrangement scheme for employees Training system for the terminal device 645 or at least one of the terminal 650 or the counter terminal 655 for the practice or according to the actual transaction scenario or the financial business processing, and the business terminal terminal ( 650 or the terminal device 645 including at least one of the counter terminal 655 to receive training history information corresponding to the training history, and to the trained staff corresponding to the training history information. A training server 600 for checking the evaluation result information, and the training server 600 providing training information for a predetermined training interface in connection with the terminal. At least one training ledger D / B for training to be provided to the terminal at least one, and a business ledger D / B for providing business information for financial business processing at a branch (or branch) of the financial institution in connection with the terminal. And a financial system 105 having a ledger D / B including the above.

The training history information may be provided by the terminal device 645 to provide a predetermined financial transaction service to a customer who visits a branch (or branch) of the financial institution from the terminal device 645 provided at the branch (or branch) of the financial institution. A process of manipulating the terminal 645 in order to process a predetermined trust service by an employee of the trust department in a process of operating 645 or a trust department located at a branch (or a branch) of the financial institution; or Manipulating the terminal device 645 for financial business processing, including at least one process of operating the terminal device 645 in order to process a predetermined money management business in the money management unit located at a branch (or a branch). Training information including information inputted by a predetermined employee in response to the training interface according to the actual transaction scenario for the course; To below including the terminal information corresponding to the terminal that receive a hands-interface according to the scenario, at least one is preferable.

In addition, a system for the employee to practice in accordance with the actual transaction scenarios in the branch terminal 650, and to present the evaluation and staff arrangement scheme for the employee in connection with the practice server 600, the employee branch office terminal In (650) practice in accordance with the actual transaction scenarios, in connection with the practice server 600 to present the evaluation and staff arrangements for the staff to provide financial transactions (eg credit, receiving, currency exchange, foreign currency remittance, And a predetermined financial system 105 for computational processing corresponding to a financial investment service.

The terminal device 645 including at least one branch office terminal 650 or a counter terminal 655 according to an embodiment of the present invention is the terminal device 645 provided at the branch (or branch office) of the financial institution; Manipulating the terminal device 645 to provide a predetermined financial transaction service to a customer visiting a branch (or branch) of a financial institution, or the trust unit in a trust unit located at a branch (or branch) of the financial institution. Of the terminal device 645 in order to process a predetermined trust service, or in the money management unit located at a branch (or a branch) of the financial institution, the terminal device ( Actual transaction scenario for the process of operating the terminal device 645 for the financial business process including at least one process of operating the 645, etc. It is preferable to mean a terminal for training in a training mode in response to a training interface due to erroneous operations, or for operating in order to process financial services at a branch (or a branch) of the financial institution.

The training server 600 according to the embodiment of the present invention, the employee is practiced according to the actual transaction scenarios in the sales terminal 650, and the results of the training in connection with the training server 600, the staff evaluation and staff arrangement The training system for presenting a method includes a terminal device 645 which includes at least one office terminal 650 or a window terminal 655 for practicing according to the actual transaction scenario or for processing the financial business; In connection with the terminal device 645 including at least one of the branch office terminal 650 or the counter terminal 655, training history information corresponding to the training history is provided and the training corresponding to the training history information is provided. It is advisable to check the evaluation result information for one employee.

Referring to FIG. 6, the training server 600 connects a predetermined communication channel with a terminal device 645 including at least one of the branch office terminal 650 or the window terminal 655 through the financial network. It is characterized by comprising an interface unit 602 to manage.

According to an embodiment of the present invention, when the terminal device 645 is a window terminal 655 connected to a predetermined financial network, the interface unit 602 uses the window based on a protocol stack defined in the financial network. Connecting a predetermined communication channel with the terminal 655, and provides a communication interface for transmitting and receiving at least one information (or data) using a communication protocol defined in the financial transaction-related program provided in the window terminal 655 It is preferable.

Referring to FIG. 6, the training server 600 is connected to the interface unit 602 and the terminal information about the terminal device 645 from the terminal device 645 corresponding to the training history of the employee. And an information receiving unit 610 for receiving training history information including at least one training information corresponding to the details.

In addition, the training server 600 is information for receiving the employee authentication information from the terminal device 645 in connection with the interface unit 602 for the employee authentication process for the use of the terminal device 645 of the employee. It is characterized by comprising a receiving unit 610.

The terminal information is provided by the terminal device 645 provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. ) A process of manipulating the terminal device 645 in order to process a predetermined trust service in a trust department located at a branch (or a branch) of the financial institution, or a branch of the financial institution. A process of manipulating the terminal device 645 for a financial business process including at least one process of manipulating the terminal device 645 in order to process a predetermined money management task in a fund management unit located at a branch (or a branch). Terminal unique code number corresponding to the terminal provided with the practice interface by the actual transaction scenario for the Internet address set in the terminal, etc. It is preferable to include at least one.

According to an embodiment of the present invention, the terminal device 645 includes training information corresponding to the details of a given employee's practice and at least one of a sales terminal 650 or a counter terminal 655 used by the employee. Preferably, the interface information 602 receives training information including at least one terminal information on the device 645 and information including staff information corresponding to the employee.

The training history information may be provided by the terminal device 645 to provide a predetermined financial transaction service to a customer who visits a branch (or branch) of the financial institution from the terminal device 645 provided at the branch (or branch) of the financial institution. A process of manipulating the terminal 645 in order to process a predetermined trust service by an employee of the trust department in a process of operating 645 or a trust department located at a branch (or a branch) of the financial institution; or Manipulating the terminal device 645 for financial business processing, including at least one process of operating the terminal device 645 in order to process a predetermined money management business in the money management unit located at a branch (or a branch). Terminal unique code number corresponding to the terminal provided with the practice interface according to the actual transaction scenario for the process, Internet stock set in the terminal Terminal information including at least one or more; and a predetermined financial transaction service for a customer visiting the branch (or branch) of the financial institution from the terminal device 645 provided at the branch (or branch) of the financial institution. Manipulating the terminal device 645 to operate the terminal device 645 in order to provide a process, or in the trust department located in the branch (or branch) of the financial institution to handle a predetermined trust business The terminal for the financial business process, including at least one process, or a process of manipulating the terminal device 645 to process a predetermined money management task in a financial management unit located at a branch (or a branch) of the financial institution. Room entered by a predetermined employee in response to a training interface by a real transaction scenario for a process of operating the device 645 It comprises the information for at least one are preferred.

The employee information may include personal information of the employee (eg, employee's name, resident registration number, address, phone number, mobile phone number, e-mail address, etc.) and employee's belonging information (eg, the employee enters the employee of the financial company). By corresponding to the employee by the employee ID information, employee number, company telephone number, company e-mail address provided in the D / B provided on a predetermined server (or system) in which the belonging information is stored, the branch to which the employee belongs It is preferable to include at least one or more belonging branch information and the like corresponding to the.

Referring to FIG. S, when the predetermined terminal device 645 connects a predetermined communication channel with the training server 600 through the interface unit 602, the training server 600 includes the [financial accounting purpose]. Generate (or extract) at least one user interface for the terminal device 645 to input (or select) predetermined [registration information] and transmit it to the financial institution server, and the interface unit 602 An interface providing unit 605 for providing the generated (or extracted) user interface to the terminal device 645 and inputting the [registration information] through the user interface from the terminal device 645 ( Or an information receiving unit 610 for receiving the [registration information] transmitted from the terminal device 645 in connection with the interface unit 602.

The interface providing unit 605 connects a predetermined communication channel with the financial institution server through the interface unit 602, and then provides the financial institution server with the sales terminal 650. Provide training information corresponding to the training result to the training server 600 in association with the training interface according to the actual transaction scenario, and evaluate the employee in response to training information provided in connection with the training interface in the training server 600. And requesting a user interface for providing employee placement recommendation information corresponding to the evaluation result, the terminal device 645 inputs (or selects) predetermined employee authentication information, training history information, and mode selection information. Generate at least one user interface for transmitting to the lab server 600 via a network means, or It characterized by extracting from the database, and provides in cooperation with the interface unit 602, the generated user interface (or extract) to the terminal device 645 through the network means.

According to an embodiment of the present invention, when the terminal device 645 is a client terminal including a wired terminal connected to a predetermined wired communication network, the interface providing unit 605 may include a browser program provided in the client terminal and / or Alternatively, it is preferable to generate (or extract) a predetermined user interface that can be provided to a communication program, and provide the generated (or extracted) user interface to the client terminal through the interface unit 602.

Referring to FIG. 6, the training server 600 stores the training history information received from the terminal device 645 and the staff information corresponding to the training history information in association with the training information receiver 610. The training information received from the training information receiving unit 610, confirms the training evaluation for each employee corresponding to the provided training history information, to confirm the evaluation result information corresponding to the training evaluation for each employee, and the confirmed evaluation result information to the information An employee evaluation confirmation unit 615 for storing and registering the storage medium 640 in association with the storage unit 630 is provided.

In addition, the training server 600 confirms the recommendation information for the staff arrangement corresponding to the evaluation result information for the employee evaluation, and confirms the recommendation information for the identified staff arrangement to the confirmed placement recommendation information the information An employee evaluation confirmation unit 615 for storing and registering the storage medium 640 in association with the storage unit 630 is provided.

According to the embodiment of the present invention, the terminal device 645 receives training history information corresponding to the training of a predetermined employee and the staff information corresponding to the training history information from the training information receiving unit 610. It is preferable to process the evaluation result information corresponding to the training evaluation for each employee by processing the training evaluation corresponding to the training information among the provided training history information for each employee.

The evaluation result information is generated based on the evaluated details by the employee in response to the training history information through the training interface, checking the training information in the training history information, and confirming the evaluation corresponding to the checked training information. It is preferable to mean the evaluation result.

The placement recommendation information is corresponding to the case where the evaluation result information corresponding to the predetermined training history is higher than the evaluation result information corresponding to the other training details in the evaluation result information corresponding to the training history information through the training interface. It is preferable to mean information that is determined to be excellent in the ability of the employee in the task corresponding to the training contents of the higher evaluation result information, and recommended to be arranged at a window or a department capable of performing the task mainly on the task.

Referring to FIG. 6, the training server 600 is input to the terminal device 645 including at least one of the window terminal 655 or the branch terminal 650 in association with the training information receiver 610. It is characterized in that it comprises an authentication confirmation unit 625 for providing the employee authentication information in association with the interface unit 602, and confirms the employee approval corresponding to the provided employee authentication information.

The employee authentication information indicates whether the employee is an employee who can use the terminal in order to receive a training interface through the terminal device 645 or to provide a work interface through the terminal device 645. It is preferable to mean information for identification.

In addition, the training server 600 is connected to the training information receiving unit 610 from the terminal device 645 comprising at least one or more of the window terminal 655 or the branch office terminal 650 to the work mode or training mode. It is characterized in that it comprises an authentication confirmation unit 625 is provided with at least one mode setting information including at least one, and confirming the authentication for the mode switch corresponding to the provided mode setting information.

The mode setting information includes at least one training interface for training or a work interface for work in the terminal device 645 including at least one of the branch office terminal 650 or the counter terminal 655. In order to be provided with an interface, it is preferable to mean setting information for setting a practice mode or a work mode.

According to the present invention, a predetermined employee of the terminal device 645 receives a training interface or a work interface, and the employee authentication information corresponding to the employee is provided by the predetermined input device provided in the terminal device 645. Input authentication information, provide the input employee authentication information to the training server 600 to provide to the authentication verification unit 625 through the interface unit 602 of the training server 600, the authentication confirmation In unit 625, it is preferable to check whether the authentication corresponding to the employee authentication information.

In addition, when a predetermined employee inputs (or selects) a training mode for a training or inputs (or selects) a working mode for a task, the terminal device 645 sets a mode corresponding to the input (or selection). It is preferable that the information is provided to the authentication confirmation unit 625 through the interface unit 602, and the authentication confirmation unit 625 confirms whether the authentication corresponding to the mode setting information.

Referring to FIG. 6, the information receiving unit 610 outputs information to be output to the training interface in order for the training server 600 to receive information to be output to the training interface corresponding to the training interface requested from the terminal device 645. And an information generation unit 635 for receiving the ledger information from the training ledger D / B and generating information for outputting the corresponding ledger information corresponding to the training interface. It is done.

According to the present invention, the terminal device 645 receives information to be output to the training interface in the process of outputting the training interface corresponding to the training of the type selected by the staff to provide the training interface. Receiving the ledger information from the training ledger D / B in conjunction with the information receiving unit 610 to output the information to the training interface, and generating the information for outputting the information corresponding to the training interface to the received ledger information desirable.

Referring to FIG. 6, the training server 600 includes at least one training information corresponding to a training history of an employee through the training interface and at least one terminal information corresponding to a terminal trained by the staff through the training interface. It is characterized in that it comprises an information storage unit 630 for storing the practice history information made in association with the employee information corresponding to the employee in the storage medium 640 of the training server 600.

In addition, the training server 600 includes training information corresponding to training information of the staff through the training interface and at least one or more terminal information corresponding to the terminal training the staff through the training interface information And an information storage unit 630 for storing the evaluation result information confirming the evaluation result corresponding to the storage medium 640 of the training server 600.

In addition, the training server 600 includes training information corresponding to training information of the staff through the training interface and at least one or more terminal information corresponding to the terminal training the staff through the training interface information To store the placement recommendation information for recommendation for the staff arrangement scheme for the employee associated with the evaluation result information for the evaluation result information confirming the evaluation result corresponding to the storage medium 640 of the training server 600 An information storage unit 630 is provided.

According to the present invention, in response to the training history information practiced in the terminal device 645, the training history information is stored in association with the employee information corresponding to the employee who is using the terminal device 645. In order to store and register in the medium 640, the information is received and stored in the storage medium 640 of the training server 600 in connection with the information receiving unit 610, the information including at least one of the employee information, training history information. It is desirable to register.

In addition, the evaluation result corresponding to the training history information provided from the terminal device 645 is provided from the employee evaluation confirmation unit 615, the evaluation result information provided, the batch recommendation information corresponding to the evaluation result information It is preferable to store and register in the storage medium 640 of the training server 600 in association with the employee information.

7A and 7B illustrate an operation flow of a staff authentication process and a process for receiving a training or work interface in order to receive a training interface or a work interface in the terminal device 645.

7A and 7B, the training server 600 provides training information corresponding to training results in connection with training interfaces based on actual transaction scenarios provided through a predetermined sales terminal 650. In the process of evaluating the employee in response to the training information provided in connection with the training interface in the training server 600 and providing batch recommendation information corresponding to the evaluation result, the terminal device 645 is connected to the training server. Accessing 600, selecting an interface including at least one training interface or a business interface corresponding to the access result, confirming approval corresponding to the selected interface, and providing the confirmed approval information. As showing the operation flow for, those of ordinary skill in the art, 7A and 7B, the training server 600 provides training information corresponding to the training result in connection with the training interface based on the actual transaction scenario provided through the branch terminal 650, and provides the training server 600. In step 600, the terminal device 645 evaluates the employee in response to the training information provided in association with the training interface, and provides batch recommendation information corresponding to the evaluation result. Various implementations of the process of connecting to the network, selecting an interface including at least one training interface or a business interface corresponding to the connection result, confirming the approval corresponding to the selected interface, and providing the confirmed approval information The method may be inferred, but the present invention is not limited to the drawings 7a and 7b, It includes any method of estimation performed.

For example, if a person having ordinary knowledge in the technical field to which the present invention belongs, the information exchanged between the terminal device 645 and the training server 600, such as an employee authentication process, in order to use the terminal device 645 or It is possible to add a function of encrypting or decrypting data and infer an operational flow by the added encryption or decryption function, but the present invention includes all the inferred implementation methods.

In addition, if a person having ordinary knowledge in the technical field to which the present invention belongs, the training information corresponding to the training results in connection with the training interface by the actual transaction scenario provided through the sales terminal 650 to the training server 600 The terminal device 645 is provided in the process of evaluating the employee in response to the training information provided in connection with the training interface in the training server 600 and providing batch recommendation information corresponding to the evaluation result. Accessing the training server 600, selecting an interface including at least one training interface or a work interface corresponding to the access result, confirming the approval corresponding to the selected interface, and providing the confirmed approval information. Actual order provided through the sales terminal 650 by modifying the order of the operation flow illustrating the process Provide training information corresponding to the training result to the training server 600 in association with the training interface according to the transaction scenario, evaluate the staff in response to training information provided in connection with the training interface in the training server 600; At least one process of connecting the terminal device 645 to the training server 600 in a process of providing batch recommendation information corresponding to the evaluation result, and at least one training interface or a work interface corresponding to the access result. By selecting an interface to include and confirming the approval corresponding to the selected interface, it is possible to infer various implementation methods in which the order for the process of providing the confirmed approval information is modified, but the present invention is all inferred implementation method It includes.

In addition, if a person having ordinary knowledge in the technical field to which the present invention belongs, the employee authentication information corresponding to the employee is provided with a separate authentication server in addition to the training server 600, in response to the employee in connection with the authentication server Although various implementation methods such as confirming the certification of the employee by confirming the employee authentication information to be confirmed may be inferred, the present invention includes all the implementation methods inferred.

The employee authentication information is whether the employee is an employee who can use the terminal in order to receive a training interface through the terminal device 645 or a work interface through the terminal device 645. It is preferable to mean information for confirming, preferably comprising at least one or more employee ID information, password information and the like.

The training information is provided by the terminal device 645 in the terminal device 645 provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. ) A process of manipulating the terminal device 645 in order to process a predetermined trust service in a trust department located at a branch (or a branch) of the financial institution, or a branch of the financial institution. A process of manipulating the terminal device 645 for a financial business process including at least one process of manipulating the terminal device 645 in order to process a predetermined money management task in a fund management unit located at a branch (or a branch). It is preferable to mean information input by a predetermined employee in response to the training interface by the actual transaction scenario.

The placement recommendation information is corresponding to the case where the evaluation result information corresponding to the predetermined training history is higher than the evaluation result information corresponding to the other training details in the evaluation result information corresponding to the training history information through the training interface. It is preferable to mean information that is determined to be excellent in the ability of the employee in a task corresponding to the training contents of which the evaluation result information is higher, and recommended to be arranged at a window or a department capable of performing the task mainly on the task.

The training history information may be provided by the terminal device 645 to provide a predetermined financial transaction service to a customer who visits a branch (or branch) of the financial institution from the terminal device 645 provided at the branch (or branch) of the financial institution. A process of manipulating the terminal 645 in order to process a predetermined trust service by an employee of the trust department in a process of operating 645 or a trust department located at a branch (or a branch) of the financial institution; or Manipulating the terminal device 645 for financial business processing, including at least one process of operating the terminal device 645 in order to process a predetermined money management business in the money management unit located at a branch (or a branch). Training information including information inputted by a predetermined employee in response to the training interface according to the actual transaction scenario for the course; To below including the terminal information corresponding to the terminal that receive a hands-interface according to the scenario, at least one is preferable.

The terminal information is provided by the terminal device 645 provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. ) A process of manipulating the terminal device 645 in order to process a predetermined trust service in a trust department located at a branch (or a branch) of the financial institution, or a branch of the financial institution. A process of manipulating the terminal device 645 for a financial business process including at least one process of manipulating the terminal device 645 in order to process a predetermined money management task in a fund management unit located at a branch (or a branch). Terminal unique code number corresponding to the terminal provided with the training interface according to the actual transaction scenario for the Internet address set in the terminal, etc. It is preferable to include at least one.

The training interface refers to an interface through which a predetermined employee through the sales terminal 650 receives a training function of the sales terminal 650. The training interface preferably provides a real trading scenario similar to the actual trading. Do.

The actual transaction scenario is the terminal device in order to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device 645 provided at a branch (or branch) of a predetermined financial institution. A process of manipulating 645, or a process of manipulating the terminal device 645 by an employee of the trust in a trust department located at a branch (or a branch) of the financial institution, or to process a predetermined trust business, or the financial institution Manipulate the terminal device 645 for financial business processing, including at least one process of manipulating the terminal device 645 in order to process a predetermined money management task in a fund management unit located at a branch (or a branch) of the office. It is preferable to mean a process for performing the above business process according to the actual transaction scenario according to the intention and purpose of those skilled in the art. In addition to the process of operating the communication device 645 includes both the terminal 645, the operation for all banking processing.

7A and 7B, the training server 600 illustrated in FIG. 6 is referred to as a "server" for convenience, and the terminal device 645 is referred to as a "terminal" for convenience.

7A and 7B, the terminal inputs corresponding employee information through an interface for inputting employee authentication information (700).

The employee information may include personal information of the employee (eg, employee's name, resident registration number, address, phone number, mobile phone number, e-mail address, etc.) and employee's belonging information (eg, the employee enters the employee of the financial company). By corresponding to the employee by the employee ID information, employee number, company telephone number, company e-mail address provided in the D / B provided on a predetermined server (or system) in which the belonging information is stored, the branch to which the employee belongs It is preferable to include at least one or more belonging branch information and the like corresponding to the.

If the employee authentication information is input through the user interface at the terminal (705), the terminal generates employee authentication data corresponding to the input (selected) employee authentication information, and the employee authentication data is generated. The server sends a request for employee authentication (710).

Thereafter, the server verifies the employee authentication corresponding to the employee who inputs the employee authentication information to use the terminal through the employee authentication data received from the terminal (715).

If the employee authentication fails in response to the employee authentication data received from the terminal (720), the server transmits the employee authentication failure information corresponding to the employee authentication confirmation result to the terminal (730).

Thereafter, the terminal outputs employee authentication failure information corresponding to the employee authentication confirmation (740), and outputs an interface for inputting the employee authentication information and waits for the employee authentication information input.

If the employee authentication is confirmed in response to the employee authentication data received from the terminal (720), the server transmits the employee authentication success information corresponding to the employee authentication confirmation result to the terminal (725).

Thereafter, the terminal outputs a mode selection interface for inputting (selecting) a work mode / practice mode (735).

In operation 745, the terminal inputs (selects) corresponding mode setting information through an interface for mode input (selection).

The mode setting information includes at least one training interface for training or a work interface for work in the terminal device 645 including at least one of the branch office terminal 650 or the counter terminal 655. It is preferable to mean setting information for setting a training mode or a work mode in order to receive an interface.

If the mode setting information is not input (selected) through the user interface at the terminal (750), the mode setting information waits for input (selection) through the user interface at the terminal.

If the mode setting information is input (selected) through the user interface in the terminal (750), the terminal generates mode setting data corresponding to the mode setting information input through the user interface and generates the generated mode. The server transmits configuration data to the server and requests mode approval according to mode setting (755).

In operation 760, the server checks the approval procedure for the mode setting, with respect to the mode setting corresponding to the mode setting data received from the terminal.

If the mode setting approval fails in the server (765), the server transmits mode approval failure information corresponding to the mode approval result to the terminal (775).

Thereafter, the terminal outputs mode approval failure information corresponding to the mode approval result (785).

If the mode setting approval succeeds in the server (765), the server transmits mode approval success information corresponding to the mode approval result to the terminal (770), and the mode setting corresponds to the mode approval result in the terminal. Outputs the interface corresponding to

FIG. 8 illustrates an operation flow for a training and evaluation process corresponding to a training interface outputted when a training mode is set in the terminal device 645 between the training server 600 and the terminal device 645.

In more detail, referring to FIG. 8, the training server 600 provides training information corresponding to the training result to the training server 600 in association with the training interface based on the actual transaction scenario provided through a predetermined sales terminal 650. In the process of evaluating the employee in response to the training information provided in association with the training interface at 600 and providing the placement recommendation information corresponding to the evaluation result, the terminal device 645 has a predetermined value for training. Select a training type corresponding to the training type, and provide a training interface including information provided from the training server 600 to an interface for training corresponding to the selected training type, to the training history information corresponding to the training details. It shows the operational flow of the process of confirming the evaluation and confirming the deployment plan corresponding to the evaluation. Those skilled in the art to which the invention pertains to practice training information corresponding to the training results in connection with the training interface according to the actual transaction scenario provided through the branch terminal 650 by referring to and modifying the drawing 8 In the process of providing to the server 600, the staff in response to the training information provided in connection with the training interface in the training server 600, and providing batch recommendation information corresponding to the evaluation result, The terminal device 645 selects a training type corresponding to a predetermined training type for training, and provides a training interface including information provided from the training server 600 in an interface for training corresponding to the selected training type. Check the evaluation of the training history information corresponding to the training history and confirm the arrangement plan corresponding to the evaluation Various implementation methods for the process can be inferred, but the present invention is not limited to this figure 8, but includes all the implementation methods inferred.

For example, if a person having ordinary knowledge in the technical field to which the present invention belongs, the information exchanged between the terminal device 645 and the training server 600, such as an employee authentication process, in order to use the terminal device 645 or It is possible to add a function of encrypting or decrypting data and infer an operational flow by the added encryption or decryption function, but the present invention includes all the inferred implementation methods.

In addition, if a person having ordinary knowledge in the technical field to which the present invention belongs, the training information corresponding to the training results in connection with the training interface by the actual transaction scenario provided through the sales terminal 650 to the training server 600 The terminal device 645 in the process of providing, evaluating the employee in response to the training information provided in connection with the training interface in the training server 600 and providing batch recommendation information corresponding to the evaluation result. Selects a training type corresponding to a predetermined training type for the training, and provides a training interface including information provided from the training server 600 to an interface for training corresponding to the selected training type to correspond to training details. An operation showing the process of confirming the evaluation of the practice history information, and confirming the layout plan corresponding to the evaluation By modifying the order of the flow in connection with the training interface according to the actual transaction scenario provided through the branch terminal 650 provides training information corresponding to the training results to the training server 600, the training server 600 in the In the process of evaluating the employee in response to the training information provided in association with a training interface and providing batch recommendation information corresponding to the evaluation result, the terminal device 645 corresponds to a predetermined training type for training. Select the type of practice, to provide a training interface including the information provided from the training server 600 in the interface for the training corresponding to the selected training type to check the evaluation of the training history information corresponding to the training history and In addition, various ordered methods can be inferred for the process of confirming the layout plan corresponding to the evaluation. As will be appreciated, the invention includes all such methods inferred.

The training information is provided by the terminal device 645 in the terminal device 645 provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. ) A process of manipulating the terminal device 645 in order to process a predetermined trust service in a trust department located at a branch (or a branch) of the financial institution, or a branch of the financial institution. A process of manipulating the terminal device 645 for a financial business process including at least one process of manipulating the terminal device 645 in order to process a predetermined money management task in a fund management unit located at a branch (or a branch). It is preferable to mean information input by a predetermined employee in response to the training interface by the actual transaction scenario.

The placement recommendation information is corresponding to the case where the evaluation result information corresponding to the predetermined training history is higher than the evaluation result information corresponding to the other training details in the evaluation result information corresponding to the training history information through the training interface. It is preferable to mean information that is determined to be excellent in the ability of the employee in the task corresponding to the training contents of the higher evaluation result information, and recommended to be arranged at a window or a department capable of performing the task mainly on the task.

The training history information may be provided by the terminal device 645 to provide a predetermined financial transaction service to a customer who visits a branch (or branch) of the financial institution from the terminal device 645 provided at the branch (or branch) of the financial institution. A process of manipulating the terminal 645 in order to process a predetermined trust service by an employee of the trust department in a process of operating 645 or a trust department located at a branch (or a branch) of the financial institution; or Manipulating the terminal device 645 for financial business processing, including at least one process of operating the terminal device 645 in order to process a predetermined money management business in the money management unit located at a branch (or a branch). Training information including information inputted by a predetermined employee in response to the training interface according to the actual transaction scenario for the course; To below including the terminal information corresponding to the terminal that receive a hands-interface according to the scenario, at least one is preferable.

The terminal information is provided by the terminal device 645 provided at the branch (or branch) of the financial institution to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution. ) A process of manipulating the terminal device 645 in order to process a predetermined trust service in a trust department located at a branch (or a branch) of the financial institution, or a branch of the financial institution. Manipulating the terminal device 645 for financial business processing, including at least one process of operating the terminal device 645 to process a predetermined money management business in the money management unit located in the (or branch). Terminal unique code number corresponding to the terminal provided with the training interface according to the actual transaction scenario for the process, Internet address set in the terminal, etc. It is preferable to include at least one.

The training interface refers to an interface through which a predetermined employee through the sales terminal 650 receives a training function of the sales terminal 650. The training interface preferably provides a real trading scenario similar to the actual trading. Do.

The actual transaction scenario is the terminal device in order to provide a predetermined financial transaction service to a customer visiting the branch (or branch) of the financial institution from the terminal device 645 provided at a branch (or branch) of a predetermined financial institution. A process of manipulating 645, or a process of manipulating the terminal device 645 by an employee of the trust in a trust department located at a branch (or a branch) of the financial institution, or to process a predetermined trust business, or the financial institution Manipulate the terminal device 645 for financial business processing, including at least one process of manipulating the terminal device 645 in order to process a predetermined money management task in a fund management unit located at a branch (or a branch) of the office. It is preferable to mean a process for performing, for the business process by the actual transaction scenario according to the intention and purpose of those skilled in the art In addition to the process of manipulating the terminal device 645, it includes all the operation of the terminal device 645 for all financial business processing.

Hereinafter, in FIG. 8, the training server 600 illustrated in FIG. 6 is referred to as a “server” for convenience, and the terminal device 645 is referred to as a “terminal” for convenience.

Referring to FIG. 8, the terminal inputs (selects) corresponding training type setting information through an interface for selecting a training type (800).

If the training type setting information is input (selected) through the user interface in the terminal (805), the terminal generates training type setting data corresponding to the training type setting information and transfers the generated training type data to the server. Requests information corresponding to the type of training by transmitting (810).

Here, the information corresponding to the training type is provided with the business ledger information from the business ledger D / B of the financial system 105 in conjunction with the financial system 105 shown in Figure 1, or the financial system 105 It is preferable to receive the training ledger information from the training ledger D / B of the financial system 105 in conjunction with.

In addition, the business ledger D / B and training ledger D / B may be composed of two D / B inside the financial system 105 as shown in Figure 1, one ledger D / B You can also share it.

In addition, the ledger D / B comprising at least one of the business ledger D / B, or training ledger D / B is a separate DBMS (DataBase Management System) outside the financial system 105 for the purpose of the present invention It may be provided in the form of.

Thereafter, the server reads training type information received from the terminal and receives training ledger information from training ledger D / B provided in the financial system 105 in association with the financial system 105 (815). The received training ledger information is transmitted to the terminal (820).

Thereafter, the terminal outputs a training interface including training ledger information provided from the server (825), and the training information corresponding to the training through a training interface for training corresponding to a predetermined financial or general work in the terminal. Enter (830).

If the corresponding training information is input from the terminal through the training interface (835), the terminal generates training history data and transmits the training history data to the server, and requests an evaluation corresponding to the training history (840).

Thereafter, the server checks the evaluation corresponding to the training data received from the terminal (845), generates evaluation result information corresponding to the evaluation, and stores and registers the storage medium 640 of the server (850).

The evaluation result information is generated based on the evaluated details by the employee in response to the training history information through the training interface, checking the training information in the training history information, and confirming the evaluation corresponding to the checked training information. It is preferable to mean the evaluation result.

The placement recommendation information is corresponding to the case where the evaluation result information corresponding to the predetermined training history is higher than the evaluation result information corresponding to the other training details in the evaluation result information corresponding to the training history information through the training interface. It is preferable to mean information that is determined to be excellent in the ability of the employee in the task corresponding to the training contents of the higher evaluation result information, and recommended to be arranged at a window or a department capable of performing the task mainly on the task.

The server transmits the training evaluation result information from the server to the terminal and outputs a result of the training (855).

According to the present invention, there is no need to have a separate lab because it can be practiced using a sales office terminal or a counter terminal used by an employee who wants to practice, without going to a separate lab for a training process. There is this.

In addition, since the practice is performed based on the actual transaction scenario rather than the practice scenario for the practice corresponding to the business process, there is an advantage that can be more effectively approach the business adaptation.

In addition, when using the evaluation results of the training process in the staff arrangement, there is an advantage that can provide a more efficient staff management.

Claims (4)

When a mode is inputted (or selected) through a user interface for inputting (or selecting) a training mode based on an actual transaction scenario based on an actual transaction scenario and a work mode for actual business processing, the input (or A recording medium recording a program code for providing a training interface or a business interface corresponding to the selected mode; When the program operates in the training mode, the ledger information necessary for training is provided to the program provided in the terminal in connection with training ledger D / B, or the training history is received from the program, and the received training history is provided. A server for analyzing and generating employee evaluation information; And In accordance with the request of the server, the training ledger D / B, which stores information for training, and when the program provided in the terminal operates in the work mode, the work ledger D / B provided for the business process Characterized in that comprises a; financial system, characterized in that, A terminal having a training mode for business training and a working mode for actual business processing, the employee business training processing system, characterized in that the terminal or the staff terminal provided in the branch (or branch) of the financial institution. delete delete delete

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