KR100989440B1 - A system and method which are adapted to an unified management of a travel agency business - Google Patents

Abstract

The present invention relates to a travel agency integrated management system and method, in particular, computerized all the processing for the ground tour-related products of the local travel agency, and the travel industry related services such as local major, local miner, land, etc. The present invention relates to a travel agency integrated management system and method designed to share information and process tasks within a system.

Travel agency business integrated management system according to an embodiment of the present invention, a physical database that stores all the member information and all travel product information, travel product information, product reservation information, and partner information for each member physically independent In response to the request and approval of the partner companies, the travel agency database is stored in the space, and a cooperation relationship is established between the members in connection with the sale of travel products, and reservation data about a specific product is input from members existing in the cooperation relationship. It includes an integrated platform for storing in the travel agency database of the member who created the specific product.

Therefore, the integrated travel agency management system and method according to the present invention has an effect that can greatly contribute to the activation of the travel industry and market expansion.

Travel Agency, System, Database, Integrated Management, Front End, Back End

Description

A system and method which are adapted to an unified management of a travel agency business}

The present invention relates to a travel agency integrated management system and method, in particular, computerized all the processing for the ground tour-related products of the local travel agency, and the travel industry related services such as local major, local miner, land, etc. The present invention relates to a travel agency integrated management system and method designed to share information and process tasks within a system.

The global direct travel industry amounted to US $ 1.85 trillion in 2007, and in particular the US $ 7.7 trillion combined indirect travel industry. In 2007, there were 76 million people working in the direct travel industry worldwide, with 230 million people working in the indirect travel industry worldwide. The size of the travel industry and the number of workers in the travel industry are expected to increase steadily.

On the other hand, reservations for general travel products are mainly made of reservations for Back End Objects such as airplanes, hotels, rental cars, etc., and Front End Objects such as ground tour packages of local travel agencies. Divided. Due to the development of the Internet, reservations for back-end objects can be made via the Internet, but due to the local travel agencies' reservations, reservations for front-end objects can only be made by hand, by telephone, fax, or in person.

In particular, looking at distribution channels and structures that currently sell travel products, local travel agencies (Local Minor), which directly recruits tourists, and Land, which delivers travelers recruited through local minor travel agencies, to local majors. (Land) and local majors that create their own travel products and hire guides to organize travel events, and business communication between them is mostly done by phone or fax.

However, it is impossible to obtain customer information through other local miners due to relying only on local miners that are known as local majors. The company has its own system, but its partners are so small that they cannot operate on each other's systems.

In addition, sub-travel companies such as Local Miner are unable to deliver customer information about local majors in other regions because they rely only on local majors that they already know, and cannot obtain and book real-time information on travel products generated by local majors. Due to its small size, it is difficult to disconnect from information through its long isolation from the IT industry or even to operate its own homepage.

In addition, travelers choose travel products based on the information of a few top travel agencies with their own systems, rather than local miners who sell their actual travel products without having their own systems. You will be constrained. As such, the absence of a standardized travel industry system is a major obstacle to the growth of the travel industry and the expansion of the market size, and causes the price of goods to be lowered rather than the quality of service.

The technical problem to be solved by the present invention is to maximize the work efficiency and reduce costs by real-time communication and business exchange between all travel agencies based on the automation of the overall work performed in the travel industry in one single system To provide a comprehensive travel agency management system and method that improves the profitability of travel agencies and enables comprehensive marketing.

Travel agency integrated management system according to an embodiment of the present invention for solving the technical problem,

A common database that stores all member information and all travel product information, a traveler database that stores travel product information, product reservation information, and partner information for each member in a physically independent space, and the member's supplier request and approval. In response, an integrated platform for establishing a cooperative relationship for the sale of travel products among members, receiving reservation data about a specific product from members existing in the cooperative relationship, and storing the data in a travel agency database of the member who created the specific product Characterized in that it comprises a.

Preferably, the common database receives information indicating the remaining number of seats excluding reserved seats from the total number of seats allocated to each travel product from each travel agency database to update the remaining seat number for each travel product. do.

Preferably, the travel agency database stores connection information about all or some of the travel products of the members in the partnership.

Preferably, the integrated platform receives the information on the type and content of the new travel products from the members who can generate their own travel products and stores them in the travel agency database and the common database.

Advantageously, the integration platform generates room map data for distributing customers who have booked the particular travel product to transportation and / or accommodations based on the reservation data and event data for the particular travel product.

Preferably, the integrated platform extracts back-end related data including hotel information, aircraft information, and rental car information from reservation data regarding a specific product input from members and transmits the back-end related data to the wide area distribution system.

Travel agency integrated management method according to an embodiment of the present invention for solving the technical problem,

Storing the information regarding the creation of a new product received from the first travel agency in a common database and a travel agency database assigned to the first travel agency, in response to the supplier request information of the second travel agency and the partner approval information of the first travel agency; Establishing a cooperative relationship between a first travel agency and the second travel agency, and receiving information about the reservation of the created new product from the second travel agency and storing the information about the reservation of the created new product in a travel agency database assigned to the first travel agency; It is characterized by including.

Preferably, the method may further include generating a cooperative relationship for the new product between the first travel agency and the second travel agency in response to the partner request information of the second travel agency and the partner approval information of the first travel agency. .

Preferably, when the cooperative relationship is established between the first travel agency and the second travel agency, further comprising the step of generating a connection means for moving directly from the travel agency database assigned to the second travel agency to the database of the first travel agency; Include.

In the integrated travel agency business management system and method according to the present invention, local majors can efficiently sell their own travel products through local miners in other regions as well as their own regions, thereby increasing profitability and additional marketing costs. Local miners who sell travel products have the opportunity to sell a wide range of travel products created by local majors in other regions as well as their own regions, increasing the chances of selecting a profitable product. . Therefore, the integrated travel agency management system and method according to the present invention has an effect that can greatly contribute to the activation of the travel industry and market expansion.

Prior to describing the present invention, terms used in the present specification will be described.

○ Supplier-A travel agency or travel agency that provides travel industry with the purpose of creating and selling travel products in the travel industry, or individuals and institutions that supply the travel industry with the necessary objects, such as hotels, aircraft and rental cars.

○ Agent-A travel agency that acts as a sales agent to earn commissions by selling goods supplied by suppliers.

○ Travel Products-Packaged products that provide transportation and lodging for specific destinations in the travel industry and provide guidance services to the destinations, meaning the same as ground products (for example, Rocky 3 nights and 4 days)

○ Optional-A travel product that is not included in the travel product's accessories or the price of the travel product and is purchased at a separate cost.

○ Event-As the actual operation of the travel product, it means that the travel product is realized on a predetermined date. If the same product consists of several events, the events are classified by date.

○ Individual travel agency-An individual travel agency that can sell and create travel products without the limitations of physical space.

○ Wide Area Distribution System-Represents the Global Distribution System and provides information on airlines, hotels, etc.

○ Front end-Elements directly related to travel, such as tours and ground tours

○ Back end-Elements related to travel indirectly, such as hotels, rental cars, aircraft

○ Room Map-A map created to efficiently place travelers in a car or room to reflect the needs of travelers.

In order to fully understand the present invention, the operational advantages of the present invention, and the objects attained by the practice of the present invention, reference should be made to the accompanying drawings which illustrate preferred embodiments of the present invention and the contents described in the drawings.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. In describing the present invention, if it is determined that the detailed description of the related well-known configuration or function may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

1 is a block diagram showing a travel agency integrated management system according to the present invention.

Referring to FIG. 1, the integrated travel agency management system according to the present invention includes a member management module 111, a product generation module 112, a product search module 113, a product reservation module 114, and a room map generation module ( 115, and an integrated platform 110 that includes a system connection module 116, a common database 130, and a travel agency database 140. Hereinafter, these components and their associated components will be described in detail.

The integrated platform 110 generates and sells travel products by itself, such as local major 121, land 122, local miner 123, and personal travel agency 124, or sells merchandise generated by another travel agency. It is a kind of server that travel agency can access through network. In particular, the integration platform 110 is connected to a common database 130 that stores member information and product information, and a travel agency database 140 that stores product information, reservation information, and partner information. The product information also includes remaining seat information.

The common database 130 is used to inquire product information of all travel agency members. Travel agency database 140 is used to query and book the product information directly generated or product information of the partner. The common database 130 and the travel agency database 140 exchange data necessary for performing synchronization using an extensible markup language. For example, if a change occurs in the number of remaining seats of the travel goods stored in the travel agency database 140, the change is reflected in the common database 130 in real time.

The local major 121, which is a higher travel agency, may create / reserve / sell its own products using the integrated platform 110 and designate a cooperative company to jointly sell the generated products. When the intermediate travel agency Rand 122 and the sub-travel agency Local Miner 123 have a cooperative relationship with the local major 121, the land 122 may book / sell a product generated by the local major 121. The personal travel agency 124 may reserve / sell the goods of the local major 121 with which the local miner 123 cooperates when the local miner 121 is dependent.

The aircraft wide area distribution system 151, the hotel wide area distribution system 152, and other wide area distribution systems 153 use the extensible markup language to perform data exchange with the integration platform 110. Other wide area distribution systems 153 may include a rental car wide area distribution system or a ship wide area distribution system. The wide area distribution systems 151 to 153 are systems that provide a reservation engine for performing reservations for aircraft, hotels, rental cars, ships, and the like, and receive necessary reservation data from the integration platform 110.

Hereinafter, each module constituting the integration platform 110 will be described.

The member management module 111 receives member registration information from a new member and stores it in the common database 130, and allocates a predetermined amount of memory space for the new member to the travel agency database 140. When the normal login is performed, the member management module 111 displays information (product information and / or partner information) stored in the memory space of the travel agency database 140 assigned to the member. Since there can be multiple IDs for each member, the travel agent can log in individually.

The product generation module 112 receives the travel product information from the local major 121 and stores the travel product information in the memory space allocated to the local major 121 of the common database 130 and the travel agency database 140. The information stored in the common database 130 is later used by other travel agencies to search for travel products. In addition, the product generation module 112 receives additional information about a partner that will jointly sell the product generated from the local major 121. Supplier may be designated for all or individual products.

The product search module 113 searches for all travel products stored in the common database 130 in response to the product search request of the travel agency that has gone through the normal login process. The product search module 113 provides a function of searching for all travel agency products regardless of whether a partner company is designated. On the other hand, if the cooperation relationship with respect to the travel products searched by the product search module 113 is not formed, it is not possible to perform a product reservation for the corresponding products in real time, and must go through a partner request and approval process separately.

The product reservation module 114 stores the product reservation information in the memory space of the travel agency or partner database that holds the corresponding product in response to the request for the product reservation of the travel agency. In detail, when a travel company that creates a product requests a product reservation, the product reservation information is stored in a memory space allocated to the travel agency, and when the partner of the travel agency that created the product requests a product reservation, the travel agency Product reservation information is simultaneously stored in the memory space allocated to and the memory space allocated to partners.

The room map generation module 115 classifies the traveler's product reservation data and the travel agency's event element data on a predetermined basis to generate the room map data that can most efficiently arrange the traveler who reserved the product in a hotel, a bus, or the like. For example, the room map generation module 115 classifies the product reservation data into the gender, nationality, companion, etc. of the traveler, and classifies the event element data into the guide number of the travel agency, the bus time, the accommodation place, and the like. The generated room map data is used for event progress table generation and flight reservation.

The system connection module 116 connects the integrated platform 110, which is a front-end reservation system, and the global distribution system 151-153, which is a back-and-reservation system, to perform data exchange. In detail, the system connection module 116 extracts back-end elements such as aircraft, rental cars, hotels, etc., from the reservation information of the packaged goods, and transmits the back-end elements to the respective wide area distribution systems 151 to 153 to reserve the corresponding back-end elements. This is done automatically.

2 is a detailed flowchart illustrating a travel agency integrated management method according to a first embodiment of the present invention.

It is determined 210 whether the travel agency member accessing through the network is a registered member registered in the system according to the present invention. As a result of determination, if the member is not a registered member, essential member information is input (230). The newly input member information is stored in the common database and may be modified / changed later (240). On the other hand, for a newly registered member, a certain memory space is allocated to the travel agency database. As a result of the determination, in the case of the registered member, information stored in the travel agency database memory space allocated to the member is displayed (220).

It is determined whether the newly registered travel agency requests a partner for jointly selling the travel product (250). If there is a supplier request, the request information of the supplier is stored in the corresponding travel agency database (260). A travel agency that has received a supplier request can approve a request later. In that case, the travel agent who approves the request may co-sell the travel product with the partnering travel agency. However, even if the supplier request is approved, the designation of the supplier for the newly created travel product may be performed separately.

On the other hand, when a new member (A) requests a partner for a specific member (B) who has previously joined, information about the partner request is displayed in the database of the member (B) that has received the partner request. Therefore, the member B having received the supplier request may determine whether to approve the supplier request. On the other hand, if the supplier request is approved, the connection module that can move directly to the supplier database is formed in the database of the member (A) making a supplier request. The connection module enables agency sales of partner travel products.

3 is a detailed flowchart illustrating a travel agency integrated management method according to a second embodiment of the present invention.

The type of travel product to be created is selected (310). The kind of goods may be as follows. First, regular products that are issued regularly within a certain period of time (for example, Rocky 3 nights 4 days every Monday, Thursday, and Friday), and second, non-regular products that are issued on a single basis without specifying a period of time (for example, Winter Rocky Specialties). Departure on December 24), Third, Special product that simply recruits customers regardless of event date (for example, available for 365 days a year), and Fourth, Composite product that is regenerated by combining previously created products Etc.

Input the content of the travel product to be created (320). The contents of the travel product may include a departure date / time, a departure point / destination, a cost of the goods, basic inclusions, and additional inclusions. When the selection of the type and content of the travel product to be created is completed, a partner to jointly sell the generated travel product is designated (330). Partners can include top travel agencies as well as bottom travel agents. The travel product types, contents, and partners are stored together in the common database and the travel agency database (340 and 350).

On the other hand, if a member (A) who created a new product requests a partner for a new product (C) for a specific member (B), and a member (B) who has received a supplier request approves it, the member (A) and the member ( Between B) a partner relationship for the new product (C) can be established. In other words, a supplier relationship for an individual product may be formed rather than a supplier for the entire product. Here, the supplier request may not be performed only in the member registration step and the product generation step, and may be performed without being subjected to a special time constraint in the login state.

4 is a detailed flowchart illustrating a travel agency integrated management method according to a third embodiment of the present invention.

The product generated by itself or another travel agency is searched for (410). The search for travel goods can be performed in a common database that stores goods generated by all travel agencies, their own database, and a travel agency's database registered with themselves and their partners. The product can be searched by category, product, date, or region. A product to be reserved is selected (420). However, the reservation of the product may be performed only for the travel product in cooperation, and not all the searched travel products may be booked immediately.

The travel agent inputs reservation data on the searched travel goods (430). The reservation data may include departure date, total number of people, group type, guide language, name, and contact information. When a reservation is made for the travel product, the reservation data is stored in the corresponding travel agency database and / or a higher partner database (440). The travel agency database and the common database are synchronized (450) based on the result data according to the reservation information (eg, the number of remaining seats). The result data is stored in the common database (460).

On the other hand, when reservation data for a particular product is stored in a database of a local major, information about a member who stores the reservation data is also stored at the same time. As a result, the local major can later settle fees for certain members with whom he or she works. For example, in the case where member C sells 100 items of member B held by member A using the system according to the present invention, member A acts on behalf of member C through information on the sales performance of member C stored above. The fee can be settled and paid.

5 is a detailed flowchart illustrating a travel agency integrated management method according to a fourth embodiment of the present invention.

In operation 510, a reservation data about a travel product is input by accessing a database of a travel agency that has created the selected travel product. On the other hand, in the case where a cooperative relationship is established for each travel product unit, reservation data cannot be input for a travel product without a cooperative relationship. When the reservation for the product is completed by inputting specific reservation data, some information (for example, information on the remaining number of seats excluding the number of reserved seats out of the total seats) is corrected among the information on the travel product (520). ).

A session for synchronization is formed between the travel agency database and the common database (530). Once the session is established, a modification message in extensible markup language including information indicative of the current remaining number of seats of the travel product is sent to a common database (540). The modification message is stored in a session rule table existing in the travel agency database. The common database modifies the number of remaining seats for the product in accordance with the sent modification message (550).

The common database transmits a confirmation message in the extensible markup language to the travel agency database when the remaining seat number for the product is modified (560). If the confirmation message is received, the session between the travel agency database and the common database is terminated (570). The confirmation message is stored in the session rule table existing in the travel agency database. If the confirmation message is not received, the pending status is displayed in the session rule table and the session is terminated (580, 590).

6 is a detailed flowchart illustrating a travel agency integrated management method according to a fifth embodiment of the present invention.

In order to efficiently proceed with the travel products, it is essential to establish an organic relationship between the travel reservation information and the event progress information. Travel booking information may include information such as departure date, total number of people, group type, guide language, gender, nationality, etc., and event progress information may include information such as the capacity of the vehicle, the number of rooms available for hotel reservations, and the number of guides. Element may be included. Therefore, it is important to generate such complex and abstract information into one standardized output.

For example, if a Rocky 3-night and 4-day event takes place on January 30, 2008, even if two customers make a reservation in a room of four, two new seats remain in the room. In order to make a reservation and use the remaining seats, you must first meet the conditions that the reserved customers and the newly reserved customers must have the same gender. In addition, customers who have previously booked can also change their cancellation. Therefore, all of these factors must be reflected in order for the event to operate efficiently.

The reservation data stored in the travel agency database and the event data input by the manager who operates the travel agency are collected (610). The collection of data is based on the date of the event when the travel product is actually executed. Collected data is classified according to certain criteria. For example, classification is based on nationality, gender, product, group, etc. The traveler's additional requirements are applied (630). For example, if customers who made different reservations confirm that they are friends and request a change, they are reclassified based on this.

Room map data is generated (640). Room map data is data classified according to certain criteria in order to most efficiently arrange customers with different reservations in a vehicle or a room. Based on the generated room map data, the guide generates an event progress table necessary to proceed with the event (650). In addition, the hotel reservation data and the bus reservation data are generated based on the generated room map data (660). Event progress tables generate as many buses as needed, and back and reservation data is sent to a wide area distribution system.

Meanwhile, the present invention can be embodied as computer readable codes on a computer readable recording medium. Computer-readable recording media include all kinds of recording devices, such as ROMs, RAMs, CD-ROMs, magnetic tapes, floppy disks, and optical disks, on which data that can be read by a computer system are stored. The computer readable recording medium can also be distributed over network coupled computer systems so that the computer readable code is stored and executed in a distributed fashion.

The best embodiment has been disclosed in the drawings and specification. Although specific terms have been used herein, they are used only for the purpose of describing the present invention and are not used to limit the scope of the present invention as defined in the meaning or claims.

Therefore, those skilled in the art will understand that various modifications and equivalent other embodiments are possible therefrom. Therefore, the true technical protection scope of the present invention will be defined by the technical spirit of the appended claims.

1 is a block diagram showing a travel agency integrated management system according to the present invention.

2 is a detailed flowchart illustrating a travel agency integrated management method according to a first embodiment of the present invention.

3 is a detailed flowchart illustrating a travel agency integrated management method according to a second embodiment of the present invention.

4 is a detailed flowchart illustrating a travel agency integrated management method according to a third embodiment of the present invention.

5 is a detailed flowchart illustrating a travel agency integrated management method according to a fourth embodiment of the present invention.

6 is a detailed flowchart illustrating a travel agency integrated management method according to a fifth embodiment of the present invention.

Claims (10)

A common database for storing all member information and all travel product information; A travel agency database for storing travel product information, product reservation information, and partner information for each member in a physically independent space, and performing data exchange using the common database and an extensible markup language; And Receive a supplier request of members and store the supplier request information in the travel agency database, establish a cooperative relationship on the sale of travel goods among the members in response to the approval of the members receiving the request, It includes an integrated platform for receiving reservation data about a specific product from members and storing it in the travel agency database of the member who created the specific product, The integrated platform, When registering as a new member, the subscription information of the new member is received and stored in the common database, the predetermined amount of space for the new member is allocated to the travel agency database, and the information of the travel product stored in the travel agency database is changed. If so, the information stored in the common database is changed in real time according to the changed information using the markup language so that the travel product information is inquired according to the changed information. The travel product stored in the travel agency database can be inquired by the travel agency that created the travel product and the members approved by the travel agency and the partner company, and the product reservation is allowed by the members who have been approved by the partner company. Travel agency business integrated management system. The method of claim 1, wherein the common database, Integrated travel agency management, wherein the total number of seats allocated to each travel product is input from each travel agency database to receive information indicating the remaining seats, except for reserved seats, and the remaining seats for each travel product are updated. system. The method of claim 1, wherein the travel agency database, Travel agent business integrated management system, characterized in that for storing the connection information about all or some of the travel products of the members existing in the partnership. The method of claim 1, wherein the integration platform, The travel agency business integrated management system, characterized by receiving information on the type and content of the new travel products from the members that can create the travel product itself in the travel agency database and the common database. The method of claim 1, wherein the integration platform, A travel agency business integrated management system, characterized in that for generating room map data for distributing customers who have booked the specific travel product to transportation means and accommodations based on reservation data and event data for the specific travel product. The method of claim 1, wherein the integration platform, A travel agency affairs management system, comprising: extracting back-end related data including hotel information, aircraft information, and rental car information from reservation data on a specific product input from members and transmitting the same to a wide area distribution system. Storing information regarding the creation of a new product received from a first travel agency in a common database and a travel agency database assigned to the first travel agency; Establishing a cooperative relationship between the first travel agency and the second travel agency in response to partner request information of a second travel agency and partner approval information of the first travel agency; And Receiving information regarding the reservation of the generated new product from the second travel agency and storing the received information in the travel agency database assigned to the first travel agency; The common database stores all member information and all travel product information, and the travel agency database stores travel product information, product reservation information, and partner information for each member in a physically independent space. When data is exchanged using an extensible markup language and a change is made to the information of a travel product stored in the travel agency database, the information stored in the common database is real-time according to the changed information using the markup language. Change it so that travel product information is inquired according to the changed information. The travel product stored in the space allocated to the first travel agency of the travel agency database may be inquired by the second travel agency and the first travel agency that generated the travel product, and the travel agency and the partner company approval, and the partner company approval is made. Travel agent business integration management method characterized in that the product reservation is permitted by the second travel agency. The method of claim 7, wherein Generating a cooperative relationship for the new product between the first travel agency and the second travel agency in response to the supplier request information of the second travel agency and the partner approval information of the first travel agency; How to manage travel agency business integration. The method of claim 7, wherein Generating a connection means capable of moving directly from the travel agency database assigned to the second travel agency to the database of the first travel agency when the cooperative relationship is established between the first travel agency and the second travel agency. Integrated travel agency management method. A computer readable recording medium having recorded thereon computer readable code for executing the method of claim 7.

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