KR100939583B1 - Apparatus for Providing Total Service on the basis of VoIP and Method for Providing the Same - Google Patents

Abstract

The present invention relates to a VIP-based integrated service terminal device and a service providing method. Specifically, the present invention relates to an integrated service terminal device capable of receiving various information with a POS function and enabling voice and video calls through VIO IP, if necessary. And a method of providing a service.

The service terminal apparatus according to the present invention comprises a control unit; Peripheral device unit for connecting the application device; A communication processor for wired and wireless communication connected to the Internet or directly connected to the Internet through a PSTN; A card reader unit for payment; An output unit for outputting various processing results; Input means for inputting necessary information; A packet classification device for classifying packet information input to the communication processing unit; The display unit may include a display unit for displaying various types of information. The information connected to the communication processing unit may be searched by the controller to extract information related to the connection, and to be displayed on the display unit.

VIP, codec, NAT, MAC, UCC, processing terminal device

Description

Applitus for Providing Total Service on the basis of VoIP and Method for Providing the Same}

The present invention relates to an integrated service terminal device and a service providing method based on a Voice Over Internet Protocol (VoIP). Specifically, the present invention has a point of sale (POS) function and can receive various information. If necessary, the present invention relates to an integrated service terminal apparatus and a service providing method capable of voice and video calls through VoIP.

VoIP refers to IP telephone technology that can deliver voice information using IP. IP telephony technology delivers voice information in discrete packets in digital form, rather than the traditional protocol based on public switched telephone network (PSTN) lines. Such VoIP and Internet telephony technologies have the advantage of providing telephone services using existing IP networks, but have a problem that quality of service (QoS) is difficult to be guaranteed when the public network is used as it is. In order to guarantee QoS, a private network provided by an Internet telephony service provider (ITSP) may be used. 5 shows a known VoIP service providing system.

Referring to FIG. 5, VoIP terminals 50a and 50b located in different regions in the VoIP service providing system are connected to the IP network 55 through respective PSTNs 51a and 51b to transmit and receive necessary information. Can be. The VoIP terminals 50a and 50b may connect to the IP network 55 via private networks 52a and 52b installed by an Internet telephony service provider (ITSP) to improve the quality of service (QoS) of the information packet. .

In the case of via the private networks 52a and 52b, the VoIP terminals 50a and 50b have a unique IP address set by the private networks 52a and 52b. The information packet transmitted from the VoIP terminals 50a and 50b is routed by the first routers 53a and 53b installed in the private networks 52a and 52b, so that the second router 54 of the IP network 55 is determined. Is sent to. The information packets of the VoIP terminals 50a and 50b transmitted to the IP network 55 are delivered to the destination IP address along the path set by the second router 54.

Since the private networks 52a and 52b connect different VoIP terminals 50a and 50b using the same IP address, a unique IP address for identifying each VoIP terminal 50a and 50b can be used. To this end, private networks 52a and 52b may include switching systems 56a and 56b for exchanging private IP addresses to public IP addresses.

Early VoIP services were based on connecting two phones located in different regions through an IP network associated with the PSTN. However, with the development of communication means and networks, VoIP service has developed into an integrated service system including additional services such as electronic payment. Patent application No. 2006-35968 A card terminal having a wireless VIP gateway function and a recording medium therefor disclose a system for processing an electronic payment related information packet transmitted from a VoIP terminal. And WO 2006/115976 disclose a system for handling media service calls sent from VoIP terminals.

On the other hand, point-of-sale devices are known as devices for the management of goods. POS device refers to a device that reads a bar code attached to a product so that a series of measures such as inventory control and credit inquiry related to sales and products are performed at the same time. A prior art related to a force device is a force system using a public network having an advertisement and sales management function of Patent Publication No. 2001-0086723. The present invention discloses a POS system capable of advertising, sales data collection and information processing by interconnecting POS systems located in different regions using various types of general public networks.

The known invention provides a specific service based on VoIP, or discloses a POS system for sales management, but provides a related service by accessing a value added network as well as sales management through a single terminal device. It does not disclose a terminal device or a service providing method capable of connecting a voice and video call directly as needed through the provision of information. The present invention is to propose a method for providing a terminal device and related services that can provide an integrated service based on VoIP.

An object of the present invention is to provide a VoIP-based integrated service terminal device capable of providing a store management and payment-related services, receiving the relevant information from the information providing media and direct communication connection as needed.

Another object of the present invention is to provide a VoIP-based integrated service providing method in which a direct communication connection service can be simultaneously provided as needed based on payment related services related to store management and information received from information providing media.

According to a preferred embodiment of the present invention, a VoIP based service terminal apparatus includes a control unit; Peripheral device unit for connecting the application device; A communication processor for wired and wireless communication connected to the Internet or directly connected to the Internet through a PSTN; A card reader unit for payment; An output unit for outputting various processing results; Input means for inputting necessary information; A packet classification device for classifying packet information input to the communication processing unit; The display unit may include a display unit for displaying various types of information. The information connected to the communication processing unit may be searched by the controller to extract information related to the connection, and to be displayed on the display unit.

According to another suitable embodiment of the present invention, the method further includes a database in which information related to the connection is stored.

According to another suitable embodiment of the present invention, the service terminal device is connected to the management server.

According to another suitable embodiment of the present invention, the service terminal device is connected to the VAN.

According to another suitable embodiment of the present invention, the service terminal apparatus has wireless internet access means.

According to another suitable embodiment of the present invention, the service terminal apparatus includes a VoIP based access means.

According to another suitable embodiment of the present invention, the service terminal apparatus has a payment means associated with the POS service.

According to another suitable embodiment of the present invention, the information related to the connection includes weather information, real-time traffic information or information provided by a media advertising provider.

According to still another preferred embodiment of the present invention, a VoIP-based service providing method includes the steps of classifying the provided information and displaying it on a display screen; Selecting a service according to the displayed information; Checking whether the selected service requires call connection; And connecting to the Internet or the PSTN with a related service depending on whether it is confirmed, and the information displayed above is retrieved from the provided information and displayed or extracted from a separately stored database and connected to the Internet or the PSTN. By selecting the displayed information.

According to another suitable embodiment of the present invention, the step of connecting to the Internet or PSTN includes checking whether a VoIP call connection is possible.

According to another suitable embodiment of the present invention, the display on the display screen is concurrent with the connection to the providing site or server of the provided information.

According to the present invention, through a single terminal device, it is possible to simultaneously perform a call service related to store management and received information, thereby improving device efficiency and providing necessary services directly through proper processing of information received from various media media. Has an advantage.

In the following the present invention will be described in detail with reference to the embodiments shown in the accompanying drawings, but the embodiments presented are for a clear understanding of the invention and do not limit the scope of the invention.

1 schematically shows a service terminal apparatus according to the present invention.

Referring to FIG. 1, the service terminal apparatus 10 may include a control unit 11 including a central processing unit such as a CPU; Peripheral device unit 12 that can connect a device such as a camera, for example; Communication processing unit 13 for wired and wireless communication; A card reader unit 14 for payment; An output unit 15 for outputting various processing results; Input means 16 such as a keyboard for inputting necessary information; And a display unit 17 such as an LCD panel for displaying various kinds of information.

The control unit 11 may be a CPU (central processing unit) known in the art and may be executed by a known OS (Operation System) program. The control unit 11 controls the overall operation of the service terminal device 10 and determines and processes information input directly or externally. If necessary, the relevant information may be stored in a database (not shown).

The peripheral device unit 12 allows the processing terminal device 10 to be connected to a device such as a camera or to a compatible device that can be installed separately. The peripheral unit 12 includes an external interface and the related program is controlled by the control unit 11. The external interface includes any means known in the art, for example a speaker connection device, a USB connection device or a digital camera connection terminal.

The communication processing unit 13 includes a related program and a handset for processing the VoIP service. The communication processing unit 13 includes a chip capable of VoIP communication or a device capable of being connected to an Internet Telephone Service Provider (ITSP). Alternatively, if a separate management server is installed, the VoIP server may be installed and installed on the management server. The communication processing unit 13 enables the VoIP service using the installed handset.

The card reader unit 14 for payment may include an MS card (Memory Stick Card) reader or an IC card reader. It can be used for the payment of the consumer of the card reader unit 24. Such card readers are known in the art. The card reader unit 14 may be installed to be detachable as necessary and connected by an external interface. Receipts according to the payment of the card reader unit 14 may be output through a separately installed receipt printer.

The output unit 15 is a device for outputting various data generated in order, sale, payment processing or management process, for example, may be a device such as a printer.

The input means 16 can be any input device known in the art, such as a keyboard, mouse or touch pen.

In addition, the display unit 17 may be any device known in the art as a device for displaying a customer order status or an information processing process, but may preferably be an LCD panel.

The service terminal device 10 may include a database for processing various types of information input from inside or outside and storing a processing result. The database may be a device such as a hard disk in which necessary information may be classified and stored.

The service terminal device 10 according to the present invention can be connected to the IP network by wire or wirelessly and is capable of VoIP-based communication by embedding a VoIP communication connection means such as a VoIP chip. Various devices of the service terminal device 10 related to such IP network and VoIP communication will be described below.

2 is a diagram illustrating a connection relationship between related components for implementing a function of a service terminal device.

Referring to FIG. 2, input / output and processing of information in the service terminal device 10 are controlled by a central processing unit (CPU) 21. The central processing unit 21 may be a microprocessor known in the art and may include a ROM / RAM corresponding to a recording medium for processing of a requested job. The program for driving the central processing unit 21 is a program for controlling a general peripheral device or a control of a microprocessor may be a known operating system (OS) or may be made by itself. However, a program for executing the unique function of the service terminal device 10 should be designed by itself. The central processing unit 21 basically has a memory input / output interface and processes various data inputted to operate the service terminal device to control various connected applications or devices. The service terminal device includes a switching control unit 22 for media access control (MAC) management and network address translation (NAT) control. And a signal processor 23 for processing various signals received or transmitted from the service terminal apparatus 10. The signal processor 23 may process an audio signal and an image signal. The signal processor 23 includes or is connected to a router or an internet connection. And a data converter capable of converting a digital signal and an analog signal. The data converter may for example be a commercially available VoIP card. The signal processor 23 may operate in conjunction with a gate keeper as necessary. In addition, the signal processor 23 may process a dual tone multiple frequency (DTMF) signal, and may include an image codec and a codec having a compression function. The voice signal processed by the signal processor 23 is transferred to the handset via a data access arrangement (DAA) to enable a voice call. The image signal processed by the signal processor 23 is represented on the display apparatus through the image processor. The video signal includes, for example, video information provided from an IP server or video information transmitted in the course of a video call. The image information is separated from the signal processor 23 and transferred to the image processor. The image processing apparatus may also process and display an image transmitted from a cam installed to transmit an image through a web.

The service terminal device 10 may be connected to another service terminal device based on a local area network (LAN). In addition, the service terminal device 10 may be connected to a wide area network (WAN). The LAN or WAN is usually connected via wire, but the WAN connection via the Internet can be wirelessly if necessary. To this end, the service terminal device may include a wireless Internet card that communicates using a WAP (Wireless Application Protocol).

The service terminal apparatus 10 needs to have a means for paying various charges according to the use of the service. Payment can be made through various means such as a card and a cell phone. It can also be linked to a financial institution and made by way of account transfer. To pay the bill, you can access the relevant server in an encrypted way via the Internet. Alternatively, it can be connected in a special way, such as a leased line or dial-up. Secure access can generally be made according to a program provided by the relevant authority itself. In addition, a connection through a dedicated line or dial-up may be accessed through a value added network (VAN). The service terminal device 10 includes a reader of a credit card such as an RF card, an IC card, and an MS card, and the information of the card reader is processed by the VAN interworking control device 24 and transmitted to the relevant authority. In addition, the service terminal device 10 may include a tag reader capable of reading a tag installed in the cell phone. For example, a tag could be a Subscriber Identity Module (SIM) but could be any tag attached to a device with a billing capability. Hereinafter, a service system to which the service terminal device 10 according to the present invention is applied will be described.

3 illustrates a service system to which a service terminal apparatus according to the present invention is applied.

Referring to FIG. 3, the service system includes a management server 31; A plurality of service terminal devices 10a and 10b connected to the management server 31 so as to communicate with each other and located in a local area with each other; A public switched telephone network (PSTN) 33 connected to the service terminal devices 10a and 10b to enable voice and video calls; An Internet 34 connected to the PSTN 33 and at the same time directly connected to the service terminal apparatuses 10a and 10b without passing through the PSTN 33; Receiving side PSTN 35a capable of establishing a call service session at the request of the service terminal apparatuses 10a and 10b, a media server providing home shopping, video or various consumer request services accessible through the Internet 34 ( 35b); And a payment server 35c connected with a financial institution such as a bank. In addition, the service terminal apparatuses 10a and 10b according to the present invention classify information transmitted and received from the PSTN 33 and the Internet 34, and provide packet classification apparatuses 37a and 37b for transferring to each corresponding apparatus. It may include.

The management server 31 is selectively installed to integrally manage various types of information processed by a plurality of service terminal devices 10a and 10b located in different regions. Therefore, the service terminal devices 10a and 10b may not be installed when they are operated independently or when the service terminal devices 10a and 10b do not need to be integratedly managed. However, if the plurality of service terminal devices 10a and 10b are franchise-type affiliated stores located in different regions, for example, and the situation related to the sale of each affiliated store needs to be managed collectively, the management server 31 It is advantageous to be installed. The management server 31 is a database server for storing information related to each of the service terminal devices 10a and 10b and for processing and instructions for management on the basis of information provided from each of the service terminal devices 10a and 10b. Can include a central control server. The management server 31 and the service terminal devices 10a and 10b may be connected by wire or wirelessly but preferably by wire and may be connected through a high speed communication network or a public telephone network known in the art.

The service terminal devices 10a and 10b may receive various information from the Internet 34. Information delivered from the Internet 34 may include such things as real time traffic information, weather information or financial information. In addition, the information delivered from the Internet 34 may include product sales information associated with a media advertising provider. For example, the media advertisement provider may be real-time shopping mall information. The information transmitted to the service terminal apparatuses 10a and 10b may be, for example, a value-added communication network (VAN), and the connection to the value-added communication network (VAN) is made through a dedicated line connection or a dial-up connection. In this case, the service terminal device 10a includes a device such as a card reader (see Fig. 2) related to the payment, as described above. A dial connection may be included to allow a direct connection if a dial-up connection is required. The dial connection may be used for making a call through a media advertisement provider and VIP, for example, a media advertisement provider or real-time home shopping. It can be used when ordering goods from the telephone from the service terminal device 10a, 10b according to the present invention. The same phone connection, for example, to be achieved in a simple manner as a click of the mouse.

In order to enable such direct call connection directly from the service terminal devices 10a and 10b, the service terminal devices 10a and 10b classify and store necessary information such as telephone numbers and display such information as necessary. You need to display the pop-up form on the screen. The access server for dial-up connection is classified in advance and the IP address and access number are stored at the same time. In addition, even in the case of a media advertisement provider with an advertisement provision contract, it is stored at the same time as the IP address and access number. If access is made to a media advertisement provider without an advertisement providing contract, the service terminal devices 10a and 10b extract the access number from the provided information. For example, the access number may be extracted by scanning a serial number by scanning information transmitted from a media advertisement provider. As such, the method of extracting the access number may be performed by a program. The extracted access number is stored along with the IP address. Thereafter, when a connection is made to the corresponding server in the process of using the service terminal devices 10a and 10b, the extracted access number is displayed in a pop-up form. The popup screen may include an icon including an IP address and an access number and asking whether to connect. Alternatively, a unique name may be displayed on the site, such as a server name that can distinguish a service or a service from an IP address. As such, the service terminal devices 10a and 10b may display the connection screen on the display screen when connected to the value-added communication network or the media advertisement providing server. And if you click the access number on the connection screen, you can be connected immediately. For example, when a product is ordered from a product advertisement provided by a media advertisement provider, a call connection may be made directly through the PSTN 33 or via the Internet 34 by clicking the access number on a pop-up screen. The service terminal devices 10a and 10b include a database and related means for pop-up of such a connection screen. The telephone numbers associated with the advertisement providers are classified and stored in the database. When you are connected to the site, a connection pop-up screen with a zoom out function is displayed on one side of the display. On the other hand, the access number is retrieved and extracted from the screen provided from the advertisement provider and compared with the access number stored in the database. If the stored access number and the extracted access number are the same, the pop-up screen displays only the same access number and an icon for confirming the connection. However, if the access numbers do not match, the pop-up screen may display an icon confirming the update.

The service terminal devices 10a and 10b may be connected to the Internet 34 or directly to the Internet through the PSTN 33. The information packet transmitted from the Internet 34 and the information packet delivered from the PSTN 33 are classified by the packet classification apparatuses 37a and 37b. The information delivered from the Internet 34 may be classified and stored as information delivered from a value added network or information delivered from a media advertisement provider. On the other hand, for example, weather information, real-time traffic information or financial information can be delivered directly from the Internet 34 or via the PSTN 33. Information sites with a charge may be separately managed and a pop-up screen for confirming connection may be separately generated.

The service terminal apparatuses 10a and 10b according to the present invention may be connected to the PSTN 13 and the media server 35b or the payment server 35c through the Internet 34 as described above, and may also be connected to the POS. Point of Sale) function can be implemented. The process of providing such various services is described below.

4A and 4B illustrate an embodiment of a method in which a service is provided by a service terminal device according to the present invention.

The service terminal apparatus according to the present invention may be applied in units of a predetermined region or store. At least one service terminal device is installed in an area to be managed. In order to provide a service, a service must first be started from the service (S11). Initiation of the service may be booting of the service terminal device. When the service is started (S12) is connected to the Internet and necessary information is provided to the service terminal device (S12). If necessary, the service terminal device may classify the transmitted information and display it on the display of the service terminal device (S13). For example, if there is a contract with a specific service provider such as weather information to be transmitted at a predetermined cycle, the related information may be provided to the service terminal device and displayed on the display device as a pop-up screen as needed. In the process of using the service terminal device, a telephone call connection, a value-added network connection, or a media advertisement connection may be required. When it is necessary to connect to a specific server or site as described above, it is displayed whether or not the connection is confirmed through a pop-up screen as described above (S14). If it is not necessary to connect (NO) information is continuously provided to the service terminal device. At the same time, the service terminal device provides a service related to a POS service (S141). When payment is required in the process of providing a service related to the POS service (S141) (S142), an approval operation (S144) for payment is made through a payment device such as a card reader device and payment may be made (S145). On the other hand, a case may be directly paid (S143). When the payment is made and the receipt is output and the related data is stored (S147). Data related to the goods sold with this may be used for inventory management (S146).

On the other hand, if the connection check result (S14), if the connection is necessary (YES) as shown in Figure 4b is first confirmed whether or not related to the product purchase (S15). If the connection is not related to the purchase of goods (NO) it is confirmed whether the connection to the value-added network (S151). In the case of a value-added network, if a dial-up connection is required, such as a connection by a dedicated line (YES), a connection for approval is performed (S152). In operation S153, related information is transmitted to the service terminal device or a search is performed. If necessary, payment may be made when an information usage fee according to access of the value-added network is required (S154). If the connection is related to the product purchase (S15) (YES) it is first confirmed whether the connection to the VoIP terminal is possible to the terminal (S16). In addition, if it is determined as a result of checking whether the connection to the value-added network (S151) (NO) it is determined whether or not the VoIP terminal connection is possible (S16). If the VoIP connection is possible (YES) and the VoIP connection (S161) and voice and video call can be made (S162). On the other hand, if the VoIP connection is not possible (NO) is connected to the PSTN (S17). Then, in the case of a product purchase related data is stored (S18) and may be used as data for out-of-bound call (Sall) processing in the future (S19).

As described above, if a communication connection is required in the service providing process, connection related information may be displayed on the display screen and automatically connected by, for example, clicking with a mouse or selecting using a keyboard. The data related to the automatic connection may be provided from data stored in the database of the service terminal device.

The service that can be provided by the service terminal apparatus according to the present invention can be any service known in the art. For example, VoIP Internet voice calls, video calls between wired and wireless terminals, voice text conversion services, text message transmission, real-time live home shopping, UCC live broadcasting, electronic album-related services, real-time weather information, government office locations and geographic locations of famous restaurants. Information services, card authorization and payment, real time account transfer or financial services are additional services that may be provided in accordance with the present invention.

The present invention has been described above in detail by using an embodiment. The presented embodiments are exemplary and can be made by those skilled in the art to various modifications and modifications to the disclosed embodiments without departing from the spirit of the present invention. The scope of the invention is not limited by these modifications and variations, but only by the claims appended below.

1 schematically shows a service terminal apparatus according to the present invention.

2 is a diagram illustrating a connection relationship between related components for implementing a function of a service terminal device.

3 illustrates a service system to which a service terminal apparatus according to the present invention is applied.

4A and 4B illustrate an embodiment of a method in which a service is provided by a service terminal device according to the present invention.

5 shows a known VoIP service providing system.

Claims (15)

delete delete delete delete delete delete delete delete In the VoIP-based service providing method, Classifying the provided information and displaying the information on a display screen; Selecting a service according to the displayed information; Checking whether the selected service requires call connection; And Whether or not to connect to the Internet or PSTN with the associated service, depending on whether The information displayed above is retrieved from the provided information and is extracted or displayed from the separately stored database, and the connection to the Internet or PSTN is provided by selecting the displayed information, characterized in that the VoIP-based service providing method . The method of claim 9, wherein connecting to the Internet or a PSTN comprises checking whether a VoIP call is available. 10. The method of claim 9, wherein the provided information is delivered directly from the Internet or from a PSTN. 10. The method of claim 9, wherein the information is displayed in a popup form. The method of claim 9, wherein the provided information includes weather information, real-time traffic information, or information provided by a media advertisement provider. The method of claim 9, wherein the displayed information includes an access number. 10. The method of claim 9, wherein the display on the display screen is concurrent with a connection to a site or server for providing information.

Images