KR100875723B1 - Call storage system and method - Google Patents

Abstract

An operation management server that performs a control function related to a recording service and an additional service, and processes a call request from a user terminal input from a network; A recording service server which receives and stores setting information including a recording target setting and a storage setting from a user terminal, and obtains voice and video call information based on the stored setting information from the processed call; A storage server for assigning a storage mailbox based on the identifier of the user terminal, and storing the setting information, the user terminal identifier, acquired voice and video call information, and index information related to the voice and video call information; And a playback server for reproducing the voice and video call information stored by the storage server in response to a request from the user terminal and transmitting the same to the user terminal. According to the present invention configured as described above it is possible to automatically record and record the user's incoming and outgoing call content without the need to operate a separate operation button to record the call content.

Recording service server, recording service server, voice / text conversion server, scheduled sending server, content DB

Description

SERVICE SYSTEM FOR RECORDING AUTOMATICALLY CALLING CONTENTS IN WIRE AND WIRELESS NETWORK AND SERVICE METHOD USING THE SAME}

1A is a diagram illustrating a network for applying a call content storage service system according to the present invention.

1B is a block diagram illustrating a system for storing content of a call according to an embodiment of the present invention.

2 is a flowchart illustrating a procedure for selectively providing a recording service and an additional service according to the present invention.

3 is a flowchart illustrating a recording service method according to the present invention.

4 is a flowchart illustrating a procedure of providing an additional service related to a recording service of the present invention.

5 is a flowchart illustrating a reservation dispatch service among additional services of the present invention.

6 is a flowchart illustrating an automatic response service among additional services.

7 is a flowchart illustrating recording and recording services among additional services.

8 is a flowchart illustrating personal information input and registration in the present invention.

9 is a flowchart illustrating a recording service according to user setting information according to the present invention.

10 is a flowchart illustrating a user recording service method in the present invention.

11 is a flowchart illustrating a user playback service in the present invention.

12 is a flowchart illustrating a reservation notification sending service through a web server according to the present invention.

13 is a flowchart illustrating a reservation notification sending service between a user and a counterpart in the present invention.

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The present invention relates to an automatic storage system and a service providing method using the same, and more particularly, to a technology capable of recording and recording a call content received and received through a wired or wireless communication network based on preset recording / recording setting information.

Recently, the necessity of recording and recording of call contents is required for evidence materials such as memory of phone numbers, mischief calls and verbal contracts while using landline or mobile phones.

For reference, examples of conventional recording methods for meeting such demands are disclosed in Korean Patent Laid-Open Publication Nos. 1999-0009433 and 2003-0069137.

First, the contents disclosed in the Republic of Korea Patent Publication No. 1999-0009433 briefly described as follows.

The call recording device disclosed in Korean Patent Laid-Open Publication No. 1999-0009433 includes an exchange matching device for matching a mobile communication switch and a call recording device with T1 or E1, and receives a command from the mobile communication switch, and the command is used to record the call content recording command. A call processing and control device for analyzing an acknowledgment recording stop command and sending an acknowledgment (ACK) to the mobile communication switch according to each command, and controlling the disk control device to record the contents of the call and stop the recording; An operator matching device for receiving and processing various commands from an operator of the recording device, a disk control device for storing or reading a call according to control from a call processing and control device and an operator matching device, and storing the call content. A hard disk is provided.

Referring to the call recording method applied to the system for the call recording and recording service configured as described above, first, if the user wants to record the call during the call, a special button (for example, ' * + SEND '). Then, the call recording device 13 notifies the user that the recording of the call is started by listening to the user through the mobile communication switch 12, 'start recording' or 'beep'. On the other hand, when the user wants to stop recording of the call content, the user presses another special button (for example, '# + send' in the case of mobile communication). Then, the call recording device announces that the recording of the call is stopped by listening to the user through the mobile communication switch, 'recording stop' or 'beep' sound.

Next, briefly described the contents disclosed in the Republic of Korea Patent Publication No. 2003-0069137.

In the system for operating the call recording service disclosed in 2003-0069137, when a service subscriber makes a call recording service request through a caller identification number, the call recording service is performed in the general voice call service flow of the existing mobile communication. Service control system that controls connection with intelligent call recording service device to receive call content recording service request signal from intelligent network service exchanger and mobile switching system to provide call content recording service And an intelligent call recording service device for recording call contents under the control of the service control system.

The call recording service device also includes an intelligent service equipment (IP-VRS), an intelligent storage equipment (IMS), and an intelligent media service equipment (IMSP).                         

The method of providing a recording and reproducing service applied to a system operating a call recording service configured as described above, when a subscriber subscribed to a call recording service wants to record a call content for a telephone call he / she wants to make. A first step of making a corresponding call recording service request through a dialing method combining a simple calling identifier and an outgoing telephone number (for example, * 89-011-123-4567) without using a special terminal; When the subscriber attempts to make a call to make a call using the call recording service, the MSC, which is in charge of connecting the call circuit, receives the caller identification number and controls the call processing control by the intelligent network service control system (SCP). Requesting a second step; A three-way call between the calling subscriber and the called party and the intelligent call recording service device (IP-VRS) to record the call by controlling the call setup from the service control system (SCP) that receives the request to the intelligent network service switch (SSP). Connecting to the third step to prepare a recording; The intelligent call recording service device (IP-VRS), which records the contents of the call according to the recording start command control for recording the contents of the call of the intelligent network service control system (SCP), next records the contents of the call between the calling party and the called party. 4 steps; When the call is made in the above state and the call is terminated between the users and the call recovery signal is input to the intelligent network service switch (SSP), the call termination state is notified to the service control system (SCP), and the service control system (SCP) Instructing an intelligent network service exchanger (SSP) to terminate the connection with the intelligent call recording service device (IP-VRS) to terminate the three-way call to complete all operations; The recorded call contents include a sixth step that enables the service subscriber to listen and store and manage through various media such as ARS, WEB, and WAP when playback is required.

However, in the conventional method of recording a call content during a call as described above, it is necessary to determine the necessity of recording a call content during a call, and according to the determination result, it is necessary to press a record request button during a call and check whether the recording is possible from the system. If you can not record the disappearance of the call already, and the button key sound and operation caused by pressing the record request button during the call, the call disconnection due to the operation will be notified that the call is being recorded, there is a problem that offends the other party .

In addition, a method of providing a recording and playback service applied to a system operating a call recording service as described above is a call recording service method centering on a caller of a mobile phone. After dialing in combination, there is an inconvenience of recording by making a recording request, and there is a problem in that it is not possible to record a call content of a call from the other party.

Disclosure of Invention An object of the present invention is to provide a call content storage service system and a service method capable of recording and recording call contents received and received through a wired or wireless communication network based on preset recording / recording setting information.

It is another object of the present invention to provide a call contents storage service system and a service method capable of storing and reproducing a user's own thoughts, voice diary and contents of a call with a counterpart at any time and any place through a wired / wireless communication network.

It is still another object of the present invention to provide a call storage system and a service method for providing a reservation notification service for notifying a counterpart of a content stored by a user through a wired or wireless network to a reserved date and time. .

It is still another object of the present invention to provide a call storage system and a service method for allowing a counterpart to automatically check contents stored by a user through a wired / wireless communication network.

The purpose of the above is to perform a control function associated with the recording service and the additional service, the operation management server for processing a call request from the user terminal input from the network; A recording service server which receives and stores setting information including a recording target setting and a storage setting from a user terminal, and obtains voice and video call information based on the stored setting information from the processed call; A storage server for assigning a storage mailbox based on the identifier of the user terminal, and storing the setting information, the user terminal identifier, acquired voice and video call information, and index information related to the voice and video call information; And a playback server for reproducing the voice and video call information stored by the storage server according to a request from the user terminal and transmitting the same to the user terminal.

In addition, the above object is a method for storing contents of a call using a recording service system on a wired or wireless communication network, and (i) when a subscription request signal for subscribing to a recording service and an additional service is transmitted from a user terminal, the recording service system receives the call request. Subscribing to a recording service; (ii) providing a setting menu related to automatic call content acquisition to the user terminal, and receiving and storing user terminal information and setting information; (iii) determining whether there is a call connection request from the user terminal; And (iv) providing a recording service when there is a call connection request, and providing an additional service when there is no call connection request. The recording service providing step includes: (a) detecting a ring signal of a user terminal; Determining whether the outgoing telephone number or the incoming telephone number corresponding to the detected ring signal is a telephone number subscribed to the recording service; (b) as a result of the determination, if the outgoing telephone number or the incoming telephone number is a telephone number not subscribed to the recording service, the general call is connected; and if the telephone number is subscribed to the recording service, call start index information is generated when the call is connected. Detecting a voice signal and recording the detected voice signal; And (c) during recording of the detected voice signal, determines whether a call termination signal is generated and, when a call termination signal is generated, ends recording and generates index information including a call end time, and then recording. And storing the generated data and the generated index information.

In addition, the above object is a call content storage service method using a call content storage service system on a wired and wireless communication network, (i) when a subscription request signal for subscribing to a recording service and an additional service from a user terminal, call content storage service Receiving it by the system and subscribing to a recording service; (ii) providing a setting menu related to automatic call content acquisition to the user terminal, and receiving and storing user terminal information and setting information; (iii) determining whether there is a call connection request from the user terminal; And (iv) providing a recording service if there is a call connection request, and providing an additional service if there is no call connection request, wherein the recording service method comprises: (a) a ring of a user terminal; Detecting a signal and determining whether an outgoing telephone number or an incoming telephone number corresponding to the detected ring signal is a telephone number subscribed to the recording service; (b) as a result of the determination, if the outgoing telephone number or the incoming telephone number is a telephone number not subscribed to the recording service, the general call is connected; if the telephone number subscribed to the recording service starts the call when the call is connected Generating index information and detecting an audio signal or a video signal, and then recording or recording the detected audio signal or video signal; And (c) determining whether or not a call termination signal is generated during recording or recording the detected audio signal or video signal, and when the call termination signal is generated, ending the recording or recording, and index information including a call end time. After generating a, and is stored by the call content storage service method comprising the step of storing the recorded or recorded data and the generated index information.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

FIG. 1A is a diagram illustrating a network for applying a call storage service system of the present invention, and FIG. 1B is a block diagram illustrating a call storage service system according to an embodiment of the present invention.

Referring to FIG. 1A, a wired terminal 10 such as a wired telephone is connected to a network through a public telephone network and connected to a call content storage service system 60 through a wired communication exchange 20. The wireless terminal 30 such as a mobile phone is connected to the network through a repeater and to the call content storage service system 60 through the wireless communication switch 40. In addition, the computer system 50 may access the call storage system 60 through a direct network.

Here, the call content storage service system 60 is described as being installed on the network, but may be installed inside or outside the wired / wireless communication switchboards 20 and 40. In addition, the network between the wired / wireless communication switchers 20 and 40 means a communication network using a TCP / IP protocol that can be connected by wire and a WAP protocol that can be wirelessly connected through a cellular phone and a portable information terminal (PDA). .

Referring to FIG. 1B, the call content storage service system 60 performs a control function related to a recording service and an additional service, and processes a call request from wired / wireless terminals 10 and 30 input from a network. Management server 61; Receiving and storing setting information including recording target setting and saving setting from wired / wireless terminals 10 and 30, and recording and recording to obtain voice and video call information based on the stored setting information from the processed call. Service server 62b; Storage server 62a which assigns a storage mailbox based on identifiers of wired / wireless terminals 10 and 30, and stores setting information, user terminal identifiers, acquired voice and video call information, and index information related to the voice and video call information. ); And a reproducing server 62c which reproduces the voice and video call information stored by the storage server 62a according to a request from the wired / wireless terminals 10 and 30 and transmits them to the wired / wireless terminals 10 and 30.

In addition, the call content storage service system 60 is a voice / text conversion server 62d and a scheduled sending server 62e, and a mail management server 63 for sending recorded and recorded data to the other party's voicemail box and e-mail. In addition, the recording / recording service server 62b may include a content server 64 that reprocesses the multimedia data by adding effects such as background music or video to the recorded data.

The storage server 62a of the recording / recording service server 62 stores data of the other party's name, telephone number, call date and time, call contents, etc., and the recording service server 62b records and records the call contents. , The playback server 62c plays the recording and the recorded contents, the voice / text conversion server 62c converts the recorded data such as the call contents into a text document file, and the reserved sending server 62e is intended to be delivered by the user. The contents are sent to a plurality of counterpart wired / wireless terminals 10 and 30 and subscriber computers 50 at the scheduled date and time.

Here, the expression recording and recording refers to the storage of all data transmitted through a communication channel formed between a user as a subscriber and a counterpart, and includes a voice data, an image, and video data.

1 and 2 will be described in detail with respect to the call content storage service system on a wired and wireless communication network and a service method using the same according to an embodiment of the present invention.

2 is a flowchart illustrating a procedure for selectively providing a recording service and an additional service according to the present invention.

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As shown in FIG. 2, the user accesses the call content storage service system 60 through his / her wired / wireless terminal 10 or 30 or the subscriber computer 50 to subscribe to the recording / recording service to the operation management server 61. If requested, the operation management server 61 receives the subscription to the recording service (S100).

Subsequently, when the subscribed user makes a call connection request through the wired / wireless terminal 10 or 30 or the subscriber computer 50 (S200, Y), the call content storage service system 60 opens the recording / recording service server 62. Provides a recording / recording service through (S300), if there is no call connection request (S200, Y), and provides an additional service (S400).

Here, the call content storage service system 60 provides setting menus such as recording and recording call contents, reservation notifications, and automatic responses, and sets options such as storing, reproducing, and deleting recordings and recordings according to user requests. It is. In addition, the user can set the user storage setting, retention period and storage capacity in the setting menu.In the storage setting, the user can set the storage period, storage space setting and time setting, and call group, name, date and time, and the number of calls. Statistics by star and phone number are available, and in the retention period, temporary storage, fixed time storage and long-term storage can be set.

3 is a flowchart illustrating a method for storing content of a call according to the present invention.

Referring to FIG. 3, first, the operation management server 61 detects ring signals from the wired / wireless terminals 10 and 30 (S310), and the caller's telephone number corresponding to the detected ring signals is recorded / recorded service. It is determined whether or not the telephone number subscribed to the recording service of the server 62 (S320), and if the telephone number subscribed to the recording service (S320, Y), the automatic recording service when the user makes a call Check whether or not the requested phone number (S330).

That is, a user subscribed to a recording service designates an incoming / outgoing telephone number of a desired counterpart and stores it in a storage server 62a, thereby recording and recording an incoming call from a designated counterpart or recording and recording a user's own outgoing call. You can select the option, etc. In the normal setting, all the incoming and outgoing calls to the user specified phone number will be recorded and recorded.

In addition, after the call contents are temporarily stored, if there is no user's storage designation, the time deletion option is automatically deleted and the sequential call contents storage option is set for a predetermined number of calls, or the user may arbitrarily set and change the storage capacity.

If the check result is not the subscriber number requesting the recording service when calling (S330, N), after connecting the call (S331) and terminates the service.

On the other hand, if the check result is the subscriber number requesting the recording / recording service at the time (S330, Y), receives the other party's CID (Call ID) information (S332), and generates the index information indicating the start of the call when the call is connected; (S334), audio and video signals are detected (S336), and the detected audio and video signals are recorded and recorded through the recording / recording service server 62b of the recording / recording service server 62 (S338).

While recording and recording the detected audio and video signals, it is determined whether or not a call termination signal is generated (S334). When a call termination signal is generated (S340, Y), recording and recording are terminated and a call end time After generating the index information indicating the etc. (S350), the recorded and recorded data and the generated index information is stored (S360).

On the other hand, when the call termination signal does not occur (S340, N), and continuously recording and recording the audio and video signals (S338).

At this time, the recording and recording of the call content is connected to the call in the network between the wired and wireless communication exchange (20, 40) to detect and record the audio and video signal level of the actual call content connected to the call, there is no actual call content or call If the connection is not made, the operation management server 61 detects this and does not record and record the contents of call recording and recording and index information in the recording / recording service server 62b of the recording / recording service server 62.

In addition, when the determination result of step S320 is not the number subscribed to the recording service (S320, N), it is determined whether the called party's telephone number is subscribed to the recording service (S322), and recording / recording. In the case of the called party number subscribed to the service (S322, Y), it is checked whether the number requested the recording / recording service at the time of incoming call (S324).

At this time, when the called party's phone number is not the number subscribed to the recording service (S322, N) and when the caller is not the subscriber number requesting the automatic recording service when the incoming call (S324, N) after connecting the call (S323 Terminate the service.

On the other hand, if the check result in step S324 is the subscriber number requesting the automatic recording service when receiving (S324, Y), after receiving the caller CID information (S326), after performing the procedure to step S334 and performs the subsequent step do.

Next, an additional service related to a recording service of the present invention will be described. 4 is a flowchart illustrating a procedure of providing an additional service related to a recording service of the present invention.

As shown in FIG. 4, the user requests an additional service to the operation management server 61 of the call content storage service system 60 through his or her wired or wireless terminal 10 or 30 or the subscriber computer 50 (S401). .

The operation management server 61 determines which detailed service item is selected by the connected user (S403). Specifically, it is determined whether an item of recording and recording contents reproduction, recording and recording contents deletion, or index summary information editing is selected.

As a result of the determination, when the user selects an item for recording and playback of the recording contents, the operation management server 61 records the user-related recording and recording data through the playback server 62c of the recording service server 62. Regeneration (S405).

In addition, when the user selects an item for recording and deletion of recording contents, the operation management server 61 is a corresponding user recorded and recorded in the recording service server 62b of the recording service server 62. The recording and the recording of the recording are deleted (S407).

In addition, when the user selects an item for editing the index and the summary information related to the recording, the operation management server 61 is a corresponding pre-stored in the recording service server 62b of the recording service server 62 It supports to edit the user's recording and the index summary information about the recording (S409).

Next, a description will be given of the reservation dispatch service of the additional service of the present invention. 5 is a flowchart illustrating a reservation dispatch service among additional services of the present invention.

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Here, the reservation sending service of the supplementary service designates and stores a counterpart phone number of the user's family, a meeting, a related group, and the like, and then records the voice, video, and text message to the recording / recording service server 62b. It is a service that can be stored, and the stored contents immediately or simultaneously sent to a plurality of counterparts at the scheduled date and time, and stores various anniversary and schedules related to the user himself, and the user's own wired and wireless terminal at the designated date and time You may be notified via (10, 30).

As shown in FIG. 5, the user requests a reservation dispatch service by accessing the operation management server 61 through his or her wired or wireless terminal 10 or 30 or the subscriber computer 50 (S411).

The operation management server 61 receives the reserved transmission voice, video or text data from the corresponding user and stores it in the recording / recording service server 62b as the user-specific reserved transmission data (S413).

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In addition, the operation management server 61 receives the reserved number of recipients from the corresponding data for the user and stores in the storage server 62a as the user-specific reserved transmission data (S415).

In addition, the operation management server 61 receives the reserved date and time data from the user and stores in the storage server 62a as the user-specific reserved transmission data (S417).

After such a process, the operation management server 61 periodically retrieves the reserved sending date and time data from the reserved sending data of the storage server 62a, and the reserved sending date and time of the telephone number designated by the corresponding user. It is determined whether or not this has arrived (S419).

As a result of the determination in step S419, when the scheduled sending date and time of the telephone number designated by the user arrive, the operation management server 61 determines whether the previously stored reserved sending data format of the user is a character data format. (S421), in the case of the text data format, it is further determined whether or not the reserved recipient number data designated by the user is in the wire telephone number format (S423). On the other hand, in the case of the text data format, that is, in the case of the audio and video data format, the operation management server 61 receives the reservation contents which the receiver of the reservation contents set in advance by the user online through his phone. Enable playback (S422).

As a result of the determination in step S423, when the reserved transmission recipient number data designated by the user is in the form of a wired telephone number, the operation management server 61 detects the previously stored reserved transmission character data of the user and stores the call contents storage service system. The voice / text conversion server 62c of 60 converts the voice data (S425).

In addition, the operation management server 61 transmits the converted voice data through the above-described process by using the reserved transmission recipient number detected at the scheduled transmission time specified by the corresponding user, so that the recipient of the corresponding reservation content is received by the corresponding user. Allows the user to listen to the reservation contents set in advance online through the user's own telephone (S427).

On the other hand, as a result of the determination in step S423, if the reserved recipient number data designated by the corresponding user is in the form of a wireless telephone number, the operation management server 61 characterizes the reservation contents set in advance by the receiver of the reservation contents online. It transmits and can be viewed through his phone (S434).

6 is a flowchart illustrating an automatic response service among additional services. Hereinafter, the automatic answering service of the present invention will be described with reference to FIG.

Here, among the additional services, the automatic answering service, when a user subscribed to the call content storage service system 60 designates a desired telephone number, and a call is received from the other party having the designated telephone number, It is a service for bypassing the telephone to the user's wired / wireless terminals 10 and 30, and bypassing the call to an autoresponder service that the user subscribed to in advance. Recording and recording and storing in the recording service server 62b, and when a call is received from the telephone number of the user designated by the user, the other party is notified of the voice and video stored in the recording service server 62b. It is a service.

As shown in FIG. 6, the user accesses the operation management server 61 through his or her wired or wireless terminal 10 or 30 or the subscriber computer 50 to request an automatic response service (S431).

The operation management server 61 receives the voice and video message data from the corresponding user and stores it in the recording / recording service server 62b as the voice and video message data for the automatic response related to the corresponding user (S433).

The operation management server 61 receives the automatic response recipient number data from the corresponding user and stores it in the storage server 62a as the automatic response caller number data related to the user (S435).

In this state, the operation management server 61 determines whether or not the other party's telephone number received is the caller's telephone number designated by the user (S437). The recorded and recorded contents are output as audio and video messages at 62b (S439).

On the other hand, if it is determined in step S437 that the caller's telephone number specified by the user is not connected, the service is terminated after the call is connected (S438).

7 is a flowchart illustrating recording and recording services among additional services. Hereinafter, a recording and recording service among additional services will be described with reference to FIG. 7.

As shown in FIG. 7, the recording / recording service among the additional services includes an operation management server 61 of a call content storing service system 60 through a user's wired / wireless terminal 10 or 30 or a subscriber computer 50. Access to the recording and recording service request (S450).

The operation management server 61 allows the connected user to select one of detailed service items, that is, the subscriber's recording and recording, the subscriber's recording and recording confirmation, or the caller's recording and recording, and determines which service is requested. (S460).

If the subscriber's recording and recording items are selected (S470), the operation management server 61 receives the voice and video information data recorded by the user as a subscriber (S472), and recording / recording the received voice and video information data It is stored in the recording / recording service server 62b of the service server 62. At this time, the index information indicating the reception time and reception date of the received audio and video information data is stored in the storage server 62a (S476).

On the other hand, if the recording and recording confirmation item of the subscriber is selected in step S460 (S480), the operations management server 61 extracts the voice and video corresponding to the item selected by the user from the recording / recording service server 62b (S482) ), And plays through the playback server 62c (S484). At this time, the operation management server 61 may store, delete and send the recorded recording and the recorded content (S486).

In addition, when the recording and recording items of the caller, that is, the voice mailbox is selected in step S460 (S490), the operation management server 61 receives and stores the content and caller-related information recorded by the caller (S492) and then stored. (S494), the user is notified (S496).

8 is a flowchart illustrating personal information input and registration in the present invention.

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As shown in FIG. 8, the user accesses the operation management server 61 of the call content storage service system 60 through his / her wired / wireless terminals 10 and 30 or the subscriber computer 50 to display his / her personal information. If input, the operation management server 61 registers the personal information of the user (S501).

The operation management server 61 receives the counterpart's phone number and information of the counterpart designated and input by the user (S503), and outputs the announcement about the setting menu selection such as recording and recording, playback, and scheduled delivery to the user. (S505).

Next, the operation management server 61 receives the setting menu selection signal selected by the user (S507), and receives the details of the service selected according to the provided setting menu (S509).

At this time, the operation management server 61 determines whether there is a change in the other party's phone number and the other party's information and received settings (S511), if there is no change, and returns, if there is a change input by the user And the changes are stored in the storage server 62a (S513).

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9 is a flowchart illustrating a recording service according to user setting information according to the present invention.

As shown in FIG. 9, the user accesses the operation management server 61 of the call content storage service system 60 through his / her wired / wireless terminal 10 or 30 or the subscriber computer 50, and then selects the user's own storage. And input the setting for the notification service, the operation management server 61 receives and stores the setting for the storage and notification service of the user (S501).

When the call request occurs, the operation management server 61 determines whether the user has a predetermined telephone number (S523), and if the user has a predetermined telephone number, the call data acquisition type is set for each predetermined telephone number. After determining whether or not (S525), if there is a call data acquisition type for each telephone number specified by the user, it is determined whether or not the storage items for the incoming and outgoing calls are set (S527).

At this time, if the user does not have a predetermined telephone number, or if there is no call data acquisition type for each predetermined telephone number, the operation management server 61 connects the call with the other party (S526).

In step S527, if the storage items for the user's incoming and outgoing calls are not set, the operation management server 61 sequentially stores and deletes the call data in the temporary storage area (S528), and the user's incoming and outgoing calls. If the stored items are set, the stored units are stored in units of time, temporary stores, and semi-permanently according to the set items (S529).

In step S529, it is determined whether the user has set the stored contents, that is, the call data acquisition result as the notification matter (S531), and if the user has not set the notification matter, the process is terminated. The data acquisition result is notified to the SMS (text message) to the user via the SMS server 66 (S533).

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10 is a flowchart illustrating a user recording service method in the present invention.

As shown, after the user accesses the operation management server 61 through their wired or wireless terminals 10 and 30 or subscriber computer 50, and starts recording the user's call content (S541), operation management The server 61 determines whether the recording contents of the user are connected through the wired / wireless terminals 10 and 30 or through the subscriber computer 50 (S543).

In the case of a connection through the user's wired / wireless terminals 10 and 30, the operation management server 61 determines whether to record the current call or confirm the previously recorded content (S545).

As a result of the determination, when confirming the previously recorded content, the operation management server 61 transmits the previously recorded content to the user's wired and wireless terminals (10, 30) (S547), the index to the transmitted recording content It is stored in the storage server 62a (S549).

On the other hand, in the determination result, when recording the current call, the operation management server 61 sends the announcement whether the recording to the user's wired or wireless terminal (10, 30) (S548), the user recorded the recording Start to (S550).

Thereafter, the operation management server 61 generates index information such as recording start date and time at the same time as the user starts recording (S552), and receives the recording end signal from the user (S554), confirms by playing the recorded contents. After that (S556), index information such as the recording end date and time of the call contents is generated (S558).

After generating index information such as the recording end date and the like of the call contents (S558), it is determined whether or not there are more recording contents (S560), and if the recording contents remain more, the recording continues, and the recording contents remain further. If not, the recording information is stored in the storage server 62a including the index information (S562).

As a result of the determination in step S543, in the case of the connection through the user (subscriber) computer 50, it is determined whether or not to record the current call contents or confirm the existing recorded contents (S570).

As a result of the determination, in the case of confirming the previously recorded contents, the operation management server 61 transmits the previously recorded contents to the user's computer 50 (S572), and stores the indexes in the transmitted recording contents. The data is stored in the server 62a (S574).

On the other hand, when the determination result, when recording the current call content through the computer 50, the operation management server 61 provides a recording menu to the user's computer 50 (S573), the user recorded the recording It starts to (S575).

Thereafter, the operation management server 61 generates index information such as recording start date and time as soon as the user starts recording (S577), and receives a recording end signal from the user (S579), and confirms by playing the recorded contents. After that (S581), index information such as recording end date and time of the call contents is generated (S583).

After generating the index information such as the recording end date of the call contents (S583), it is determined whether or not there are more recordings (S585), and if the recordings remain more, the recording is continued and the recordings remain. Otherwise, the recording information is stored in the storage server 62a by including index information (S587).

Finally, the SMS (text message) is transmitted to the user's wired / wireless terminal 10 or 30 or subscriber computer 50 through the SMS server 66 through the stored information stored in the steps S549, S562, S587, and S574. Notify using (S590).

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11 is a flowchart illustrating a user playback service in the present invention.

As shown in the figure, a user connects to the operation management server 61 of the call content storage service system 60 through his or her wired or wireless terminal 10 or 30 or the subscriber computer 50 to check and reproduce the recorded contents. In order to input the playback signal, the operation management server 61 receives the playback signal from the user (S601), and whether the user is connected through the wired / wireless terminals 10 and 30 or through the subscriber computer 50. Determine (S603).

As a result of the determination, when the user is connected via the wired or wireless terminal (10, 30), the operation management server 61 receives a password from the user (S605), if connected through the subscriber computer 50 from the user authentication number Receive (S607).

Thereafter, the operation management server 61 provides a playback menu to the user if the user's password or authentication number match (S609), and if the user selects one of the playback menus, the playback server 62c displays the corresponding playback menu. Play through to check the recording (S611).

Subsequently, the operation management server 61 determines whether the user modifies the index information of the playback contents (S613), and if the user modifies the index information of the playback contents, the modification is stored (S615). It stores in 62a (S619).

As a result of the determination in step S613, if the user does not modify the index information of the playback contents, it is judged whether or not to save the playback contents (S617), and if the playback contents are stored in the storage server 62a, the playback contents are not stored. The deletion ends (S618).

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12 is a flowchart illustrating a reservation notification sending service through a web server according to the present invention.

As shown, after the user accesses the web server 65 of the call storage system 60 through his subscriber computer 50, the user inputs a reservation notification message to notify the other party, the operation management. The server 61 stores the reservation notification message of the user in the storage server 62a (S621).

Thereafter, the operation management server 61 receives a text message (S623) of the title to be notified through voice, text, and multimedia from the user, a receiver number (S625), and a sending date and time to notify the reservation message (S629). ).

Subsequently, when the designated reservation sending date and time arrive, the operation management server 61 checks whether the reservation message received from the user is voice, text or multimedia data at the same time as calling the recipient number (S629) ( S631).

As a result, if the reserved message is multimedia data, the multimedia data is transmitted to the mail address of the other party's computer through the mail management server 63 (S633). It is determined whether or not the terminal (S635).

As a result of the determination in step S635, when the other party's terminal is a wireless terminal, the operation management server 61 transmits text and voice data to the other wireless terminal (S637), and when the other party's terminal is a wired terminal, text data is voiced. The data is converted into data and then transmitted (S638).

Thereafter, the operation management server 61 notifies the user of the SMS server 66 of the reservation notification message sending results of steps S633, S637, and S638 by using the SMS (S639).

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13 is a flowchart illustrating a reservation notification sending service between a user and a counterpart in the present invention.

As shown, first, the operation management server 61 determines whether the user is connected to the network through the wired or wireless terminals 10 and 30 or the subscriber computer 50 to the network (S651).

As a result of the determination, if the connection through the wired or wireless terminal (10, 30), the operation management server 61 provides a menu after sending out the announcement (S653), if the connection through the subscriber computer 50, after providing the basic menu Open the outgoing message and content (S655).

After the steps S653 and S655, the operation management server 61 calls the counterpart phone number list in the storage server 62a according to the user's selection, and if the user automatically enters or manually enters the phone number for each category of the counterpart, The input telephone number is stored (S657).

Thereafter, the operation management server 61 receives the contents of the reservation message to be notified from the user, the title of the reservation message, the sending date and time of the reservation message (S659, S661, S663), and the contents thereof. After checking it is stored in the storage server 62a (S665).

Next, the operation management server 61 determines whether or not the scheduled shipment date and time specified by the user has arrived (S667), and if the specified scheduled shipment date and time has arrived, the user-specified reservation message is called (S669). ), If the user's scheduled delivery date and time has not arrived, it will wait until the scheduled delivery date and time.

After calling the reservation message, the operation management server 61 calls the counterpart phone number designated by the user from the storage server 62a to send the reservation message (S671), and confirms the transmission of the reservation message to the user wired / wireless terminal 10, 30) and notifies the subscriber computer 50 to the SMS via the SMS server 66 (S673).

When the operation management server 61 sends the reservation message, the counterpart, that is, the receiver side receives the shipment information for the reservation message through the SMS (S672).

After that, the receiver checks the SMS received message (S674), accesses the recipient's own mailbox (S676), inputs a password (S678), and inquires and selects the message sent from the sender side (S680) to play and The listening is made (S682).

Then, the receiver determines whether to store the received message that has been played and listened (S684), stores (S685) and deletes (S686), and then terminates the service.

In the above described the present invention according to an embodiment of the present invention and other embodiments, it is also changed and modified within the scope without departing from the technical spirit of the present invention by those skilled in the art to which the present invention pertains. It belongs to the invention.

According to the present invention, by establishing a call content storage service system on a wired or wireless communication network, it is possible to record incoming and outgoing call contents based on setting information set by a user without operating a separate operation button for recording call contents. .

In addition, by establishing a call content storage service system on a wired / wireless communication network, the user's own thoughts, voice diary, and call contents with the other party can be stored and reproduced anytime, anywhere, and the recording and recording contents can be transmitted by e-mail.

In addition, by establishing a call content storage service system on the wired / wireless communication network, it is possible to notify the other party of the contents stored by the user at a reserved date and time.

In addition, by using a call content storage service system on a wired or wireless communication network, an automatic answering service may be provided so that the counterpart can automatically check the contents stored by the user.

Claims (14)

An operation management server that performs a control function related to a recording service and an additional service, and processes a call request from a user terminal input from a network; A recording service server which receives and stores setting information including a recording target setting and a storage setting from a user terminal, and obtains voice and video call information based on the stored setting information from the processed call; A storage server for assigning a storage mailbox based on the identifier of the user terminal, and storing the setting information, the user terminal identifier, acquired voice and video call information, and index information related to the voice and video call information; And And a replay server for reproducing the voice and video call information stored by the storage server according to a request from the user terminal and transmitting the replay server to the user terminal. delete The method according to claim 1, The recording target setting is at least one of an incoming call number and an outgoing call number. The storage setting includes a call setting, a storage duration setting, a storage space setting, and a time setting. The method according to claim 1, Receiving and storing reservation dispatch information including a reservation dispatch message, a receiver terminal number, a reservation dispatch date and time from a corresponding user terminal according to a reservation dispatch request signal from the user terminal, Retrieving the stored reservation dispatch date and time to determine whether a reservation dispatch date and time designated by the user terminal have arrived; When the reservation transmission date and time designated by the user terminal arrives, the contents of the call storage, characterized in that it further comprises a reservation transmission server for transmitting the reservation transmission message of the user terminal to the receiver terminal by referring to the receiver terminal number Service system. The method according to claim 1, After receiving the auto-response service request signal from the user terminal, receives and stores the auto-response message and the receiver terminal number from the user terminal, When a call arrives at the user terminal, it is determined whether the corresponding telephone number is the stored recipient's telephone number, and when the stored recipient's telephone number is output, an automatic response message stored by the user is output, and the receiver designated by the user. If it is not the phone number call content storage service system further comprises an automatic answering server for connecting the call. delete A method of storing call contents using a recording service system on a wired or wireless communication network, (i) receiving a subscription request signal for subscribing to a recording service and an additional service from a user terminal, and receiving the recording service system to subscribe to the recording service; (ii) providing a setting menu related to automatic call content acquisition to the user terminal, and receiving and storing user terminal information and setting information; (iii) determining whether there is a call connection request from the user terminal; And (iv) the determination result, providing a recording service if there is a call connection request, and providing an additional service if there is no call connection request; The recording service providing step, (a) detecting a ring signal of a user terminal to determine whether an outgoing telephone number or an incoming telephone number corresponding to the detected ring signal is a telephone number subscribed to the recording service; (b) as a result of the determination, if the outgoing telephone number or the incoming telephone number is a telephone number not subscribed to the recording service, the general call is connected; and if the telephone number is subscribed to the recording service, call start index information is generated when the call is connected. Detecting a voice signal and recording the detected voice signal; And (c) during the recording of the detected voice signal, it is determined whether or not a call termination signal is generated. And storing the data and the generated index information. A call storage method using a call storage system in a wired / wireless communication network, (i) receiving a subscription request signal for subscribing to a recording service and an additional service from a user terminal, and receiving the call content storage service system to subscribe to the recording service; (ii) providing a setting menu related to automatic call content acquisition to the user terminal, and receiving and storing user terminal information and setting information; (iii) determining whether there is a call connection request from the user terminal; And (iv) the determination result, if there is a call connection request, providing a recording service, and if there is no call connection request, providing an additional service, The recording / recording service method, (a) detecting a ring signal of a user terminal and determining whether an outgoing telephone number or an incoming telephone number corresponding to the detected ring signal is a telephone number subscribed to the recording service; (b) as a result of the determination, if the outgoing telephone number or the incoming telephone number is a telephone number not subscribed to the recording service, the general call is connected; if the telephone number subscribed to the recording service starts the call when the call is connected Generating index information and detecting an audio signal or a video signal, and then recording or recording the detected audio signal or video signal; And (c) In the case of recording or recording the detected audio signal or video signal, it is determined whether or not a call termination signal is generated. When a call termination signal is generated, the recording or recording is terminated and index information including a call end time is recorded. And generating and storing the recorded or recorded data and the generated index information. The method according to claim 8, In step (ii), Receiving, by the call content storage service system, a request for registration of counterpart terminal information from the user terminal; Receiving the counterpart terminal information and transmitting a service setting menu to the user terminal; And The call content storage service system further comprises the step of receiving and storing the details of the service setting menu selected by the user terminal. delete The method according to claim 8, The additional service providing step further includes a reservation shipping service step, The reservation shipment service step, Receiving and storing reservation transmission information including a reservation transmission voice, a video and a text, a receiver terminal number, a reservation transmission date and time from a corresponding user terminal according to a reservation transmission request signal from the user terminal; Retrieving the stored reservation sending date and time and determining whether the reservation sending date and time designated by the user terminal have arrived; And when the reserved transmission date and time designated by the user terminal arrive, transmitting the reserved transmission voice, video, or text of the user terminal to the receiver terminal with reference to the receiver terminal number. Service method. The method according to claim 8, The additional service providing step further includes an automatic response service step, The automatic response service step, Receiving an automatic response service request signal from the user terminal, and receiving and storing an audio or video message and a receiver terminal number from the user terminal; And When a call arrives at the user terminal, it is determined whether the corresponding telephone number is the stored recipient's telephone number, and when the stored recipient's telephone number is output, a voice or audio / video message stored by the user is output. If the call is not the specified recipient telephone number comprising the step of connecting a call. The method according to claim 8, The additional service providing step further includes a recording or recording / recording service step of the user terminal, The recording or recording / recording service step, Receiving a recording or recording service request signal from the user terminal, and receiving and storing the recording and recording data from the user terminal; And When the user requests a service item for recording or recording confirmation, providing a service menu to the user and determining which item the user has selected; Extracting and reproducing a voice or audio / video corresponding to the item selected by the user, and storing, deleting and sending the stored voice or audio / video data according to a user's request How to Provide. The method according to claim 7 or 8, In step (b), When the outgoing telephone number or the incoming telephone number is a telephone number subscribed to a recording service or a recording service, requesting and receiving CID information, and generating index information including the received CID information. Content Storage Service Method.

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