KR100194424B1 - Delivery document management information processing device and delivery method of fax machine - Google Patents

Abstract

end. The technical field to which the invention described in the claims belongs:

The present invention relates to a delivery document management information processing apparatus and a sending method of a fax postal device.

I. The technical problem the invention is trying to solve:

In the conventional fax machine, the user has to make a phone call every time to check whether the document is delivered by providing the delivery document management information by voice, and when the department members share the same mailbox, each department member has to check individually.

All. The gist of the solution of the invention:

The present invention allows management information of a delivery document to be provided as a document to a mailbox subscriber at the request of the mailbox subscriber.

la. Important uses of the invention:

FAX mailer tightly coupled to the exchange.

Description

Delivery document management information processing device and sending method of fax machine

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery document management information processing device and a delivery method of a fax postal device, and more particularly, to a delivery document management device and a delivery method for transmitting delivery document management information at the request of a user.

The FAX machine is tightly coupled to an exchange including a private exchange, and manages a document delivered or received through the exchange and delivery information regarding the document according to a mailbox number corresponding to each terminal of a mailbox subscriber. The fax mail device provides a fax message inquiry service, a fax message sending service, and a search service for maintaining security when sending a fax message, including an incoming notification service for delivering a fax message received in a mailbox to a corresponding mailbox subscriber.

Referring to the fax message inquiry service that is conventionally performed in the fax machine providing the above-described service is as follows.

The subscriber of the mailbox accesses the fax machine using a telephone to confirm that the fax message sent by him or her has been delivered normally. The mailbox user enters his or her mailbox number when the mailbox user is connected to the fax mail device, and the fax mail device prompts the mailbox subscriber with the delivery document management information corresponding to the input mailbox number. After confirming the delivery document management information guided by voice, the mailbox subscriber requested re-delivery by inputting a corresponding document number when there was a document that failed to be delivered. In response to the re-delivery request, the fax machine re-delivers the fax message of the corresponding document number. Conventional fax mailing device to guide the delivery document management information by voice, the mailbox subscriber should memorize or memorize the delivery document management information guided by voice.

In the case of the conventional fax machine, the mailbox subscriber should call each time to check whether the document is delivered or not, and if the department members share the same mailbox, the call processing of the exchange is increased due to the increase in the call volume caused by each department member's confirmation call. There was a problem that the success rate is lowered.

Accordingly, an object of the present invention is to provide an apparatus for guiding delivery document management information to a document according to a request of a mailbox subscriber.

It is another object of the present invention to provide a method for delivering delivery document management information to a document at the request of a mailbox subscriber.

1 is a terminal connection diagram of a switch exchange fax machine according to an embodiment of the present invention.

Figure 2 is a block diagram of a management information processing device provided in the fax machine according to an embodiment of the present invention.

3 is a control flowchart performed for delivery of management information in the management information processing apparatus having the configuration of FIG. 2;

4 is a memory structure diagram of the fax machine according to an embodiment of the present invention.

5 is a table of delivery document management information stored in a hard disk of the management information processing apparatus having the configuration of FIG.

6 is an example of a delivery document management list output from a receiving side fax according to an embodiment of the present invention.

Hereinafter, a configuration according to an embodiment of the present invention will be described with reference to the accompanying drawings.

1 is a terminal connection diagram of an exchange in which a fax postal device according to an embodiment of the present invention is tightly coupled.

The connection configuration of the terminal connected to the switch 1 will be described with reference to FIG. 1, and the switch 1 is connected to various terminals such as telephones 2A, 2B, 2C, and facsimile 3A, 3B as subscribers. The postal device 4 is tightly connected. In addition, the exchange function is performed according to a request input from the subscriber station. A telephone (2A, 2B, 2C) makes a voice call or provides a voice mail service by calling the other party through the exchange 1. The faxes 3A, 3B deliver a fax message by the other party's fax or the other party's fax. Receives a fax message from a mailbox subscriber, and is provided with a function serviced by the fax mail device 4. The fax mail device 4 includes a control unit 41, a recording medium 43, and a management information processing device. The control unit 41 is provided with an interface unit for communication with the exchanger 1, and controls an operation performed by the fax post device 4. The recording medium 43 controls the control unit (i. Under the control of 41), the received fax message is stored or the stored fax message is outputted, and the management information processing device 42 stores the delivery document management information for each mailbox subscriber. , Manages information which changes depending on the functions carried out in the facsimile mail apparatus (4). In addition, delivery of management information corresponding to the subscriber according to the mailbox management information delivery request from the subscriber's mailbox.

2 is a block diagram of a management information processing apparatus provided in a fax mail apparatus according to an embodiment of the present invention.

The configuration of the management information processing device 42 will be described with reference to FIG. 2, and the control unit 420 controls the overall operation of the management information processing device 42 according to the control program downloaded to the RAM 422. do. The RAM 422 stores a control program and data, and temporarily stores management information converted into a fax message. The hard disk (HDD) 424 stores or reproduces delivery document management information according to the control of the controller 420 corresponding to the mailbox number designated for each mailbox subscriber. The management information includes a delivery time, delivery status, delivery path, and receiving side information. The first buffer 426 buffers data reproduced from the hard disk 424 by a predetermined amount under the control of the controller 420. The data converter 428 converts the management information buffered from the first buffer 426 into a fax message under the control of the controller 420. Font data required for conversion into the fax message is provided from the font memory 430. The second buffer 432 buffers the fax message, which is the converted management information, into the RAM 422 by a predetermined amount under the control of the controller 420. The third buffer 434 buffers the fax message, which is decomposed by the predetermined amount from the RAM 422, to the controller 41 of the FAX machine 4 under the control of the controller 420.

3 is a control flowchart performed for delivery of management information in the management information processing apparatus having the configuration of FIG.

The control process will be described with reference to FIG. 3, when a request for delivery of management information is received, a process of requesting input of a mailbox number, and a process of determining whether a mailbox number is registered by searching a received mailbox number in response to the request. And, if the received mailbox number is a registered mailbox number, converting the management information into a fax message and requesting to switch to a reception mode; and when the request is made to the reception mode by the request, deliver the converted fax message. The process is done.

4 shows a memory structure of the fax machine 4 according to an embodiment of the present invention.

The memory refers to a recording medium 43 provided in the FAX machine 4, and the recording medium 43 is composed of an area for storing received fax messages or fax messages to be delivered by mailbox number.

FIG. 5 shows a table of delivery document management information stored in the hard disk 424 of the management information processing apparatus 42 having the configuration of FIG.

The information in the table includes a subscriber name, a subscriber fax number, a corresponding area of the recording medium 43 in which a fax message is stored, and a time when management information was last delivered, corresponding to the mailbox number.

6 illustrates an example of a delivery document management list output from a receiving side fax according to an embodiment of the present invention. The receiving side facsimile refers to a facsimile corresponding to a mailbox subscriber who requests the delivery of management information. The document number constituting the management list represents an index according to the received order, and the time represents a delivery time of a fax message corresponding to the document number. In addition, whether or not to deliver the fax message indicates whether or not the delivery of the fax message was normally performed at the time of delivery, the delivery path indicates whether the line for delivering the fax message is a trunk line or an extension. The reception meter consists of the fax number and user name to receive the fax message. The user's name refers to a user name corresponding to a fax number as shown in the table of FIG. 5.

Hereinafter, an operation according to an exemplary embodiment of the present invention will be described in detail with reference to the accompanying drawings.

In the standby state 310, the control unit 420 detects the reception of the management information delivery request (step 312). The request for delivery of management information means that a mailbox subscriber inputs a key for requesting delivery of management information after calling the fax machine 4. When the key input is detected by the control unit 41 of the FAX machine 4, the control unit 41 requests the management information processing unit 42 to transmit management information. The control unit 420 of the management information processing device 42 sends a voice prompt message for inputting a mailbox number if the management information delivery request is requested in step 314. Since the transmission of the voice guidance message is a service conventionally provided by the FAX machine 4, detailed description thereof will be omitted.

The control unit 420 sends a voice prompt message requesting the input of the mailbox number, and proceeds to step 316 to detect whether the mailbox number is input. The mailbox number is detected through the same route as the process of receiving the management information service request in step 312. If the input of the mailbox number is detected, the controller 420 proceeds to step 318 to search for the mailbox number registered on the hard disk 424. The mailbox number is searched for distinguishing whether the input mailbox number is a user subscribed to the mailbox. If it is determined in step 318 that the input mailbox number exists by the mailbox search, the process proceeds to step 322. Otherwise, if it is determined that the mailbox number is not registered, the service according to the present invention is terminated.

In step 322, the control unit 420 converts management information corresponding to the input mailbox number into a fax message. The operation of converting management information will be described with reference to FIG. 2. The controller 420 controls the hard disk 424 to output management information corresponding to the input mailbox number. The output management information is transmitted to the first buffer 426, and the management information transmitted to the first buffer 426 is buffered by a predetermined amount under the control of the controller 420. The management information buffered by the predetermined amount is transmitted to the data converter 428. The transmitted management information is converted into a fax message in the form of image data by the data converter 428 by font data provided from the font memory 430 under the control of the controller 420. It is a known technique described for converting general information into an image data form. The fax message converted by a predetermined amount is transmitted to the second buffer 432, and the fax message transmitted to the second buffer 432 is buffered by a predetermined amount under the control of the controller 420. The fax message buffered in the second buffer 432 is temporarily stored in the RAM 422. The delivery document management information output from the hard disk 424 has the configuration of FIG.

When the fax message converted by the data conversion is temporarily stored in the RAM 422, the controller 420 proceeds to step 324. In step 324, the control unit 420 requests the other party's mailbox subscriber to switch the facsimile to the reception mode. The request for switching to the reception mode may be requested by guiding voice or generating a specific beep sound as in operation 314. In step 326, the controller 420 detects whether the switch has been switched to the reception mode in response to the reception mode switching request. Detecting the switch to the reception mode may be detected by the progress of a protocol that is normally performed before sending or receiving a document in the fax. If the switch to the reception mode is detected, the control unit 420 proceeds to step 328 and transmits the fax message temporarily stored in the RAM 422. The delivery of the fax message is decomposed into a predetermined amount again by the control of the control unit 420, the fax message is decomposed into a predetermined amount again, the fax message decomposed by the predetermined amount is buffered through a third buffer 434 Served The delivered fax message is output to the exchanger 1 through the control unit 41 of the fax machine 4.

The printed fax message is delivered to the fax subscriber of the mailbox subscriber through the switch 1 and printed. An example of the printed management information is as shown in FIG. 6.

According to the present invention, by providing management information of a delivery document as a document to a mailbox subscriber, department personnel who use the same facsimile can check the document delivery status at the same time, and increase the call volume and easily re-deliver the failed delivery document. There is.

Claims (6)

In the management information processing apparatus for a fax postal equipment tightly coupled to an exchanger, A control unit which performs control for transmitting the delivery document management information; A hard disk storing the delivery document management information; A font memory for storing font data, A data conversion unit for converting the delivery document management information output from the hard disk into image data according to font data provided from the font memory; And a RAM for temporarily storing the converted image data and delivering the temporarily stored image data to the exchange under the control of the control unit. The method of claim 1, And a buffer for buffering the management information output from the hard disk by a predetermined amount to the data conversion unit. The method of claim 2, And a buffer for buffering the image data output from the data converter by the predetermined amount to the RAM. The method of claim 3, And a buffer for buffering the image data output from the RAM by a predetermined amount to the exchanger. A management information processing apparatus having a hard disk for storing delivery document management information corresponding to a mailbox number, a data conversion unit for converting the delivery document management information into image data, and a RAM for temporarily storing the converted image data; In the management information delivery method of If the request for delivery of management information is entered, a request for inputting a mailbox number for sending a prompt message for inputting a mailbox number; A data conversion process of converting the delivery document management information corresponding to the received mailbox number into image data and temporarily storing in response to the mailbox number input request; When the data conversion process is completed, the mode switching request process for sending a guide message requesting the switch to the reception mode to the other side; And a data delivery process of delivering the temporarily stored image data when the mode is switched to the reception mode in response to the mode change request. The method of claim 5, wherein the data conversion process, A first step of transmitting delivery document management information by a predetermined amount from the hard disk; A second step of converting the delivery document management information transmitted by the predetermined amount into image data through the data conversion unit; And a third step of temporarily transmitting the converted image data to the RAM by a predetermined amount and temporarily storing the converted image data.