KR0156845B1 - User service processing method in a private document communication processing system - Google Patents

Abstract

In case of setting the user address in various forms in the on-site document communication processing system that provides MHS service, a lot of time is required for retrieval, and this type of terminal does not have an organic combination of owned users, The present invention relates to a user service processing method for improving the difficulty in recovering mail.

Input service information and transmission message when calling by user, search the calling sender information, determine whether the inputted service information is information for transmission service, and prepare output information according to service request when it is not transmission service And outputs the created information to the calling sender, records the transmission information and processing status in the transmission service at the time of transmission service, retrieves the receiver information according to the transmission service, records the transmission message of the input process in the inbox, and automatically receives it. It outputs the transmission message to the recipient at one time, creates a reception result, and records the message delivery result in the search and transmission of the called sender information so that the user search time can be maintained even when the number of users increases, and various types of address expressions can be expressed. Is possible and even when you own a heterogeneous terminal It can manage to say and can easily restore services that were stopped at the same time recovering after a system failure.

Description

User service processing method of premises document communication processing system

1 is a configuration diagram of a user management method according to the present invention.

2 is a system configuration to which the present invention is applied.

3 is a flowchart of a service processing function according to the present invention.

4 is a flowchart of the search function of FIG. 3 according to the present invention;

5 is a user information memory map in accordance with the present invention.

6 is a record record memory map according to the present invention.

7 is a user search record memory map diagram according to the present invention.

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a user service processing method of an on-site document communication processing system (DCP), and in particular, user (subscriber) profile in an on-premises document communication processing system providing a message handling system (MHS) service. And a method for efficiently managing user mailboxes to process user services.

Since the current e-mail system uses a general-purpose computer, the subscriber is set as the e-mail user in conjunction with the management method of the log-on subscriber of the computer. In general, a user information and a mailbox are operated and managed separately, and user information is generally a log-on subscriber information of a computer, so a separate item for e-mail is not set.

Accordingly, the mail related information is recorded and used in the mailbox information, and the mailbox becomes the subject of user management. Therefore, retrieval of user's e-mail related information goes through several stages.

As described above, the conventional electronic mail system does not apply a special method for managing user information, and a separate management program is required for networking and the like.

Therefore, in the conventional document communication system in the premises, when setting the user address in various forms, a lot of time is required for retrieval, and there is a problem in that an organic combination of users who own this type of terminal is not achieved.

In addition, most of the mails that were being processed at the time of system failure are lost, so it is difficult to recover previous mails when restarting.

Accordingly, an object of the present invention is to efficiently manage subscriber information and subscriber mailboxes using an on-premises document communication processing system in an on-premises document communication processing system, thereby reducing the loss of mails being processed even in the event of a system failure and multi-medea mail. It is also to provide a user service processing method that can be easily integrated management service processing.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

First, in the user management method according to the present invention, as shown in FIG. 1, the user information 1, the inbox block 2, and the inbox block 3 are integrated to form a single user information file 4, and a plurality of users are easily provided. The user information file (4) consisting of an OR (Originator Recipient) name search block (5), an X121 address search block (6), and a FAX number search block (7) is created so that the user can easily search. ) Through a file management routine 9 for accessing the file management routine 9, a hashing processing routine 11 for accessing the user search file 8, and the file management routine 9 and the hashing processing routine 11; It consists of a user information management program 12 for overall management.

2 is a block diagram of a premises document communication processing system to which the present invention is applied, and a main control processor (hereinafter referred to as MCP) 10 for overall control of the system through the system bus 1000, and the MCP. A main memory 20 for storing management programs and routines of (10) and a central service module (hereinafter referred to as a CSM) connected to the system bus 1000 for centralized service processing (30). ), A FAX control processor (hereinafter referred to as FCP) 40 connected to the system bus 1000 and controlling facsimile communication (FAX), and a general subscription line of a private switching network. A personal computer (Personal) connected to the FAX interface unit (FAX Interface Unit (FIU) hereinafter referred to as FIU) 50 and the system bus 1000 to interface with the FAX through the FCP 40. Computer: PC and communication) Line Control Processor (LCC) 60 for controlling communication through a packet switched digital network (DN), and a PC and the LCP 60 through a general subscription line 103 of a private switching network. An image control processor connected to the LIU 70 that interfaces, the LIU 80 that communicates the LCP 60 through the PSDN subscription line 104, and the system bus 1000 and performs image processing control. (Image Control Processor: ICP) 90, the HDD (Hard Disk Driver) and FDD (Floppy Disk), which are connected to the system bus 1000 and store processing files of the MCP 10, are stored. And a Peripheral Control Processor (PCP) 100 that controls access of a driver.

3 is a flowchart of a service processing function according to the present invention, comprising: an input process of inputting service information and a transmission message when a call is made by a user; a first transmitter search process of searching for the called sender information after performing the input process; A transmission service determination process for determining whether the service information input in the input process is information for a transmission service after completion of a sender search in the first sender search process; and a service request when the transmission service is not a transmission service in the transmission service determination process. A service processing process of creating output information according to the information and outputting the generated information to the calling sender, a first sending box recording process of recording transmission information and processing status in a transmission service at a time of transmission service determination in the transmission service determination process, and Recipient search for retrieving recipient information according to the sending service after performing first outbox recording A message delivery process of recording the transmission message of the input process in the inbox after completion of the recipient search, outputting the transmission message to the receiver at the time of automatic reception, and writing a reception result; and performing the input process after performing the message delivery process. And a second sender searching process for searching the called sender information, and a transmission result notification process for recording the message delivery result in the sending box after completion of the sender search in the second sender searching process.

3 is a flowchart of the MCP 10 of the system of FIG.

4 is a flowchart of the search function of FIG. 3 according to the present invention, comprising: a hashing address calculating step of calculating a hashing value by a hashing algorithm from a user search ID; and the user search ID and a table entry. an entry retrieval step of retrieving the contents of entries identical to the user retrieval ID by sequentially comparing the contents, and in the entry retrieval step, a table entry identical to the user retrieval ID is retrieved, and a user information file is opened; A search completion step is performed in which the information is read from the offset of the entry and the sender file and the receiver file are obtained from the user information.

4 is a flowchart illustrating a user search function of the first and second sender searching processes and the receiver searching process of FIG. 3.

5 is a user information memory map in accordance with the present invention, showing the representation of user information.

Fig. 6 is a diagram of a storage box record memory map according to the present invention, which shows the representation contents of each user's mailbox.

7 is a user search record memory map diagram according to the present invention, which is comprised of user search ID and offset of user information.

Hereinafter, the system configuration diagram of FIG. 2 and FIG. 5 to FIG. 7 which are attached to the operation examples of FIGS. 3 and 4 according to the present invention will be described in detail.

If power is now turned on and the premises document communication processing system of FIG. 2 operates normally, the MCP 10 searches for a call from the user in step 101 of FIG.

In order to use the on-premises document communication system as shown in FIG. 2, the user prepares a message to be communicated on his or her PC or FAX, and then processes the on-premises document connected through the general subscription lines 102 and 103 of the private switching network. Call the system.

Accordingly, the MCP 10 recognizes that there is a call from the user's FAX or PC and responds to it and proceeds to step 102.

If the call shown by the user is successful as described above, the user inputs the service information and the transmission message through the FAX or the PC.

Then, the MCP 10 inputs and stores the service information and the transmission message from the user in step 102. In the case of FAX, a predetermined communication control procedure is established through the FIU 50 and the FCP 40. Presses and stores the input message in the PCP 100, and in the case of the PC, stores the input message in the PCP 100 after stepping through a predetermined communication control procedure through the LIU 70 and the LCP 60. . In this case, when the user wants to deliver a message to a specific receiver, the user becomes a sender.

The service information input by the sender in step 102 is inputted with the sender's address, password, recipient's address, transmission information, etc., and the user information file 4 as shown in FIG. ) Is processed. In this case, the sender's address becomes an OR name for a PC and a FAX number for a FAX.

Next, a sender search is performed in step 103, and the sender search is performed by performing a user search process of FIG.

Before describing the user retrieval process of FIG. 4, the expression and transmission / receiving record form and the search record form of user information according to the present invention will be described.

5 shows the expression of user information, and since the user can be connected to various terminals and various networks, the user can have various types of address systems. Here, although it may have other information fields related to the service function, the description is omitted in the present invention and only the contents related to the mailbox management will be described.

The user has a sender box and a receiver box, respectively, and the presentation form of each mailbox is shown in FIG. At this time, the service unit to be transmitted or received is defined as an event, and each identifier stores an identifier, processing information, and a message body. Each is stored in a separate picture and only a file name is stored in a mail box. The processing status indicates whether the current mailbox is empty, being transmitted, completed or received, and the control document records detailed information for each status.

Therefore, the service processing request requested by the user to the document communication processing device in the premises is always recorded and managed in the mailbox, and the mailbox information is easily accessed to the user information, so that the user ID (OR name, X121 address, FAX number) It can be seen that the response should be easy and quick.

On the other hand, a user of a typical document processing apparatus needs more than 1000 subscribers. If this information is managed in a memory, it is fast, but contents are lost when the system is down and a lot of memory is required. By the way, the access time of the file requires a very long time, so a file for easy searching is needed.

Since the contents of the search file as described above are hardly changed even during the service, they can be loaded and used in the memory.

In addition, a search record for searching a user is configured as shown in FIG. 7 and stored in a table form.

In addition, it is important to search for the user ID and the entry (index) on the table as soon as possible. A well-known hashing algorithm can be used. The hashing is a known method of directly accessing an address calculated by a hashing function, rather than searching for a key having a given key value by comparing keys as in other detection methods.

Therefore, a hashing value is calculated from the user search ID recorded in FIG. 4 at step 201 of FIG. 4, that is, the OR name or FAX number of the sender and the X121 address by a hashing algorithm.

Next, in step 201, the user search ID is compared with the contents of the table entry as described above, and then in step 203, it is determined whether the same is the same. In this case, in step 204, the user search ID is compared with the contents of the next table entry, and looping is performed in step 203, and in step 205, the user information as shown in FIG. Open the file (4).

In operation 206, the corresponding information is read from the offset of the table entry, and the user information file 4 shown in FIG. 1 is opened. Then, in step 206, the information is read from the offset of the table entry, and the sender file and the inbox file are obtained from the user information 1 as shown in FIG.

As described above, when the sender search is completed, the process returns to step 104 of FIG. 3 to determine whether the input service information in step 102 is information for the transmission service.

If it is not the transmission service in step 104, in step 105, after performing a processing service on the sender's mailbox such as a mailbox search, a search output, etc. according to the service request of the input service information, the output information is created (106). The information created in step 1) is output to the sender and ends. At this time, the output of the created information is made through the LCP (60) and LIU (70) and the general subscription line 103 of the private switching network in the case of a PC, the FCP (40) and FIU (50) and private switching network in the case of FAX Through the general subscription line 102 of.

On the other hand, in step 104, the transmission service date and time proceeds to step 107 to record the transmission information and the processing status in the transmission box of the form as shown in FIG. 6, and then, in step 108, the receiver according to the transmission service. Perform information retrieval. At this time, the recipient search is performed as described in FIG. 3.

When the receiver search is completed in step 108, the transmission message input in step 102 is recorded in the inbox of FIG. 6, and the process proceeds to step 110 to determine whether the receiver is automatically received. That is, in step 110, the automatic reception flag of the user information as shown in FIG. 5 is checked. If not, the automatic reception is completed. If the automatic reception is performed, the flow proceeds to step 111 to output the transmission message to the receiver (112). Follow the steps. In step 111, the reception result is written and then searched by the caller information called in step 113. At this time, the sender search is performed as shown in FIG.

When the sender search is completed in step 113, it is recorded and finished in the transmission box as shown in FIG.

As described above, the sender keeps the processing result of the user service and keeps the received message in the inbox, so that the message processing state can be continuously monitored and recovery processing can be performed according to the role classification.

The recovery after failure will be described as follows.

When restarted after a system failure, the MCP 10 checks the mailboxes of all users. In this case, the processing state as shown in FIG. 6 of each mailbox is inspected, and if it is in the transmission state, it is determined that a system failure has occurred during transmission, and the contents of the control document of the corresponding event are read. The content of the control document records the detailed state by managing the transmission processing status for each recipient. At this time, since there may be a recipient who has received the message, an attempt is made to retransmit the message to the recipient who has not received the completion notification. In this case, the management of the transmission processing state is managed in a list form because multiple recipients are designated when a message is broadcasted.

Accordingly, upon receiving the completion notice from all the recipients, the mailbox processing status of the case is completed.

For reference, by expressing a block offset of a mailbox in the expression string of the event identifier of FIG. 6, the mailbox can be found immediately from the event ID.

As described above, the present invention is a user service processing method for searching and processing a user using a file expression method of a user information and a user search file expression form in an on-premises document communication processing system, and user search time even when the number of users increases. It is possible to maintain and to express various forms of addresses, and even when owning this type of terminal, there is an advantage in that each terminal can be integratedly managed.

In addition, there is an advantage in that it is easy to recover a service that was stopped upon restart after a system failure during processing.

Claims (2)

A user service processing method of an on-premises document communication processing system, comprising: an input process of inputting service information and a transmission message during a call by a user; a first sender search process of searching for the called sender information after performing the input process; A transmission service determination process for determining whether the service information input in the input process is information for a transmission service after completion of a sender search in the first sender search process; and a service request when the transmission service is not a transmission service in the transmission service determination process. A service processing process of creating output information according to the information and outputting the generated information to the calling sender, a first sending box recording process of recording transmission information and processing status in a transmission service at a time of transmission service determination in the transmission service determination process, and A number of retrieving recipient information according to the transmission service after performing the first outbox recording. A message transmission process of recording the transmission message of the input process in the inbox after completing the search of the receiver, and outputting the transmission message to the receiver at the time of automatic reception, and writing a reception result; And a second sender searching process for searching the called sender information of the input process, and a transmission result notification process for recording the message delivery result in the sending box after completion of the sender search of the second sender searching process. Treatment method. The hashing address calculation step of claim 1, wherein each of the first and second sender retrieval and recipient retrieval processes calculates a hashing value by a hashing algorithm from a user retrieval ID, and sequentially the user retrieval ID and table entry contents. An entry retrieval step for retrieving entry contents identical to the user retrieval ID and a table entry identical to the user retrieval ID are retrieved in the entry retrieval step, and the user information file is opened and the corresponding information is read from the offset of the table entry. And a search completion step of obtaining a transmission box file and an inbox file from the user information.