JPH11272911A - Automatic teller machine executing foreign matter returning processing - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic teller machine realizing the sure return of a foreign matter at the time of receiving a paper money, etc. SOLUTION: The automatic teller machine 1 is provided with a receiving unit 4 receiving the paper money, etc., from a customer to execute prescribed transaction, a returning passage for returning a foreign matter to a returning port 10 to return to the customer when this unit receives the foreign matter not corresponding to a paper money, and a voice unit detecting that the customer does not receive it from this returning port by the sensor of a cover to inform the customer of forgetting to take the foreign matter.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic transaction apparatus that receives bills and the like and performs various transactions based on the bills, and more particularly to an automatic transaction apparatus that processes foreign substances that do not correspond to bills and the like.

[0002]

2. Description of the Related Art Recently, an automatic transaction apparatus for receiving bills and the like and performing predetermined processing on a bank account and the like has been put into practical use, and has been established in financial institutions and the like. In these automatic transaction devices, it mainly consists of banknote deposit / withdrawal unit, card / journal / receipt / transfer ticket unit, passbook printer unit, coin input / output gold unit, power supply / control unit, internal monitor, remote monitor, etc. With these configurations, processing such as deposits, payments, bookkeeping in passbooks, balance inquiries, and the like is mainly performed. In this case, for example, when saving, when a customer inserts a bill or the like into the bill receiving / dispensing unit, the bill is recognized and a predetermined process is executed. However, at this time, for example, foreign substances such as money and buttons other than bills may be erroneously inserted into the bill receiving / dispensing unit. In this case, since the reading / recognition processing of bills is significantly obstructed, these foreign substances are sieved by the metal fittings, fall down, pass through the slide, and accumulate in the return opening. Then, the foreign matter is taken out from the return port by the customer. But,
In some cases, the customer does not notice the presence of the foreign substance, and the customer does not receive the foreign substance from the return port and is left alone.

[0003]

Therefore, in a conventional automatic transaction apparatus, if a customer accidentally inserts a foreign object into the bill receiving / dispensing unit, the customer leaves the foreign object in the return slot without noticing the presence of the foreign object. There is a problem that you return in a state where you did. In view of the above problems, it is an object of the present invention to provide an automatic transaction apparatus that allows a customer to reliably recognize and accommodate foreign matter when a bill is inserted or removed.

[0004]

SUMMARY OF THE INVENTION According to the present invention, there is provided a receiving means for receiving bills and the like from a customer in order to perform a predetermined transaction, and when the receiving means receives a foreign matter not corresponding to the bills and the like, returns the foreign matter to the customer. Return means for returning to the return port, detecting means for detecting whether or not the customer has performed a scan for receiving the foreign substance from the return port, and removing the foreign substance when the operation received by the detection means is not detected. An automatic transaction device comprising: a reporting unit that reports the forget to the customer.

The present invention realizes the reliable return of a foreign substance by electrically recognizing the opening and closing of the return port of the foreign substance by the above-described structure and giving a warning to the customer when the lid of the return port is not opened. Is what you do.

[0006] Further, according to the present invention, a receiving means for receiving bills and the like from a customer in order to perform a predetermined transaction, and when the receiving means receives a foreign matter not corresponding to the bills and the like, returns the foreign matter to the return port to return to the customer. Return means, detection means for detecting whether or not the customer has performed a scan for receiving the foreign matter from the return port, and when the operation for receiving the foreign matter is not detected by the detection means, the customer forgets to remove the foreign matter to the customer. An automatic transaction device comprising: an announcement means for notifying by voice announcement.

According to the present invention, the opening and closing of the foreign substance return port is electrically recognized by a photo sensor by the above-described structure, and a warning is given to the customer when the return port lid is not opened. Return is realized.

[0008] Further, the present invention provides a receiving means for receiving bills and the like from a customer in order to perform a predetermined transaction, and a display for displaying on the display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like. Means, return means for returning the foreign matter which does not correspond to the bill or the like to the customer when the receiving means receives the foreign matter, and whether or not the customer has performed a scan for receiving the foreign matter from the return port. An automatic transaction apparatus comprising: a detecting unit that detects whether the foreign object has been removed by the detecting unit; and a notifying unit that notifies the customer of forgetting to remove the foreign object when the operation received by the detecting unit is not detected.

According to the present invention, the presence of a foreign substance can be more reliably reported to the customer by displaying the foreign substance on the display panel. The present invention is a receiving means for receiving a bill or the like from a customer to perform a predetermined transaction, a display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like, When the receiving means receives a foreign substance that does not correspond to the bill or the like, the return means returns the return to the customer to return the foreign matter to the customer, and detects whether the customer has performed a scan for receiving the foreign substance from the return port. An automatic transaction apparatus comprising: a detecting unit; and an announcement unit for notifying the customer of a forgetting to remove the foreign object by voice announcement when an operation received by the detecting unit is not detected.

According to the present invention, the presence of a foreign object can be reliably reported to a customer by voice announcement when the foreign object is present. The present invention is a receiving means for receiving a bill or the like from a customer to perform a predetermined transaction, a display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like, When the receiving means receives a foreign matter that does not correspond to the bill or the like, a return means that returns the foreign matter to the return port to return it to the customer, and a predetermined time has elapsed since the return means returned the foreign matter to the return port. Announcement means for recognizing that the lid provided at the return port has not been opened / closed by the photo sensor provided at the return port, and notifying the customer of the forgetting to remove the foreign object by voice announcement. It is an automatic transaction device characterized by the above-mentioned.

According to the present invention, it is possible to realize more appropriate reporting of the presence of a foreign substance by reporting the presence of a foreign substance after confirming the elapse of a predetermined time. The present invention is a receiving means for receiving a bill or the like from a customer for performing a predetermined transaction, and a return means for returning the foreign matter not corresponding to the bill or the like to a return port to return the foreign matter to the customer when the receiving means receives the foreign matter, Detecting means for detecting whether or not the customer has performed a scan for receiving the foreign matter from the return port; and notifying means for notifying the customer of forgetting to remove the foreign matter when no operation to be received by the detecting means is detected. And a means for collecting the foreign matter in the return port into a collection box when a predetermined time has elapsed since the foreign matter was detected.

According to the present invention, the presence of the foreign matter is reported, and after a predetermined time has elapsed, the foreign matter is collected in a collection box.
Since the foreign object is not taken away by a person who is not the original owner of the foreign object, it is possible to reliably secure the foreign object.

According to the present invention, there is provided a receiving means for receiving bills and the like from a customer for performing a predetermined transaction, and a return means for returning a foreign matter which does not correspond to the bills and the like to the customer when the receiving means receives the foreign matter. Means for detecting whether or not the customer has performed a scan for receiving the foreign substance from the return port, and when the operation to receive the foreign substance is not detected by the detecting means, the customer is notified of forgetting to remove the foreign substance. An automatic transaction apparatus comprising: an announcement unit for notifying by an announcement; and a unit for collecting the foreign substance in the return port into a collection box when a predetermined time has elapsed after the detection of the foreign substance.

According to the present invention, there is provided a receiving means for receiving bills and the like from a customer in order to perform a predetermined transaction, and a display means for displaying, on a display panel, the presence of a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like. Return means for returning the foreign matter which does not correspond to the bill or the like to the customer when the receiving means receives the foreign matter, and whether or not the customer has performed a scan for receiving the foreign matter from the return opening Detecting means for detecting the foreign object, when the operation received by the detecting means is not detected, a notifying means for notifying the customer of forgetting to remove the foreign matter, and the return port when a predetermined time elapses after the foreign matter is detected. Means for collecting the foreign matter in a collection box.

[0015] The present invention provides a receiving means for receiving bills and the like from a customer in order to perform a predetermined transaction, and a display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance not corresponding to the bill or the like. Return means for returning the foreign matter which does not correspond to the bill or the like to the customer when the receiving means receives the foreign matter, and whether or not the customer has performed a scan for receiving the foreign matter from the return opening Detecting means for detecting the foreign object, when no operation received by the detecting means is detected, announcing means for notifying the customer of the forgetting to remove the foreign object by voice announcement, and when a predetermined time elapses after the foreign object is detected, Means for collecting the foreign matter in the return port into a collection box.

According to the present invention, there is provided a receiving means for receiving bills and the like from a customer in order to perform a predetermined transaction, and a display means for displaying, on a display panel, the presence of a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like. Return means for returning the foreign matter to the customer when the receiving means receives foreign matter which does not correspond to the bill or the like; and returning the foreign matter to the return opening for a first predetermined time after the return means returns the foreign matter to the return opening. Even after the passage of time, the photo sensor provided at the return port recognizes that the lid provided at the return port was not opened and closed,
An announcement means for notifying the customer of the forgetting to remove the foreign substance by voice announcement; and collecting a foreign substance in the return port in a collection box when a second predetermined time longer than the first predetermined time has elapsed since the detection of the foreign substance. And a means for executing the transaction.

According to the present invention, there is provided a receiving means for receiving bills and the like from a customer in order to perform a predetermined transaction, and a display means for displaying, on a display panel, the presence of a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like. Return means for returning the foreign matter to the customer when the receiving means receives foreign matter which does not correspond to the bill or the like; and returning the foreign matter to the return opening for a first predetermined time after the return means returns the foreign matter to the return opening. Even after the passage of time, the photo sensor provided at the return port recognizes that the lid provided at the return port was not opened and closed,
Announcement means for notifying the customer of the forgetting to remove the foreign matter by voice announcement, and when a second predetermined time longer than the first predetermined time has elapsed since the foreign matter was detected,
Means for collecting foreign matter in the return port in a collection box regardless of whether the lid of the return port is opened or not.

According to the present invention, foreign substances are collected after a predetermined time has elapsed even when the return lid is opened. As a result, even if the foreign object is not found even when the return lid is opened, it is possible to reliably collect and secure the foreign object.

[0019]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the accompanying drawings, taking a deposit and withdrawal device as an example of an automatic transaction device. FIG. 1 is a schematic view showing the appearance of a deposit / withdrawal device as an automatic transaction device of the present invention.

The depositing and dispensing device 1 includes a device main body 2 as a housing.
And an operation unit 3 arranged on the front surface of the apparatus main body 2. On the horizontal surface 3a of the operation unit 3, a bill receiving / dispensing port (receiving unit) 4 used for depositing or dispensing the bill P is provided. The banknote pay-in / pay-out port 4 is formed so that a large number of banknotes P can be loaded or unloaded at a time.

The user is unexpectedly entangled in the upper part of the banknote pay-in / pay-out port 4 while the deposited banknote P is taken into the apparatus main body 2 and the banknote P to be dispensed is conveyed to the cash-in / payment port 4. A door 5 is arranged to be openable and closable to prevent the entry of unwanted foreign matter.

On the horizontal surface 3a of the operation section 3, there is provided a color LCD display section 6 in which a touch sensor (not shown) is integrated. The LCD display unit 6 displays operation procedures and other information on the LCD screen by illustrations, characters, or words to guide the user, as well as reciting numbers, quantities to be deposited or withdrawn, account numbers, and approval of transactions. The touch sensor (not shown) detects that a display portion corresponding to confirmation or cancellation has been pressed, and outputs a corresponding signal to a main control device (control unit) described later.

A magnetic card (not shown in FIG. 2) as a transaction medium on which a personal identification number and an account number are recorded is inserted into the vertical surface 3b of the operation unit 3. An insertion slot 7, a passbook insertion slot 8 into which a not-shown passbook (conceptually shown in FIG. 2) is inserted, and a not-shown metal coin (conceptually shown in FIG. 2) are inserted. A coin deposit / withdrawal port 9 is provided.

FIG. 2 is a block diagram schematically showing a connection between each unit in the apparatus main body 2 of the depositing / dispensing apparatus 1 shown in FIG. 1 and a corresponding control circuit. As shown in FIG. 2, a main controller 11 for controlling the entire apparatus, a magnetic card A inserted from the card insertion slot 7, and a magnetic card arranged at a predetermined position of the magnetic card A are installed in the apparatus main body 2. The magnetic card reader unit 12 receives account information such as an account number and a type from the stripe unit, and reads the magnetic stripe unit of the passbook B inserted from the insertion slot 8,
A passbook printer unit 13 for recording transaction contents on the passbook B and journal paper (not shown) is provided.

The apparatus main body 2 receives and counts the banknotes P inserted from the outside into the banknote pay-in / pay-out port 4, conveys them to a safe (to be described later) of the apparatus main body 2 in accordance with a predetermined routine, and specifies Banknote pay-in / pay-out unit 14 that pays out the banknote P to the cash slot 4
A coin receiving and dispensing unit 15 for receiving a coin C inserted into the coin and paying out a return amount corresponding to the inserted coin and a designated number of coins C to the coin depositing and dispensing port 9, and a customer service comprising an LCD display unit 5. Unit 16 and staff operating unit 1 having an internal monitor for staff
7 are provided.

The main unit 2 further includes a main controller 11
A transmission control unit 20 for controlling data transmission between the host computer and a not-shown host computer; information on a financial institution required for the transfer transaction, for example, a floppy disk not shown as a data file in which bank names and branch names are recorded in the order of the Japanese syllabary A floppy disk drive 21 for receiving and reading a disk, and a power supply unit 22 are provided.

The main controller 11 is connected to a remote monitor 23 for staff members provided outside. Then, by the clerk operation unit 17 and the remote monitor 23,
Instructions such as the balance of the banknotes P held inside the apparatus main body 2, the exchange (or replenishment) of a load storage described later, and the replenishment of journal sheets are given.

Next, the deposit / withdrawal unit will be described with reference to FIG. FIG. 3 is a schematic perspective view of the depositing and dispensing device 1 shown in FIG. 1 as viewed from the side. According to FIG. 3, a deposit and withdrawal unit 30 is arranged at a substantially central portion inside the apparatus main body 2. In FIG. 3, the banknote pay-in / pay-out port 4 is located in the customer service direction of the cash-in / pay-out unit 30 (upper left side in the drawing).

A bill storage chamber (hereinafter referred to as a hopper) 31 for collectively storing the bills P inserted into the deposit / dispense port 4 is disposed below the bill deposit / dispense port 4. Hopper 31
Below, a front and back assortment unit 32 for aligning the front and back of the banknote P
And the banknotes P put into the hopper 31
There is provided a take-out roller 33 and a take-out device 34 for guiding the sheets one by one.

Further, one wall surface of the hopper 31 (left side in the figure)
Is formed as a backup 35 that can move in parallel to the facing wall surface (right side in the figure). The backup 35 is moved to a predetermined position so that the hopper 3
1 and is used as a pressing member for pressing the bill P against the take-out roller 33 when the bill P inserted into the bill depositing / dispensing port 4 is taken into a later-described storage unit of the apparatus main body 2. Is done.

When the user inserts the bill P and pays out the bill P to the user, the hopper 31 transmits the bill P
Is set to stand vertically, and when the banknote P is taken into a storage section (described later) in the apparatus main body 2 and the hopper 31
When the banknotes P are paid out, the banknotes are rotated 90 degrees so that the banknotes P are laid horizontally.

On the back side of the deposit / withdrawal unit 30 (rightward in the figure), the type, stacking, dirt, front and back, damage, etc. of the banknotes P are checked one by one and re-payment (payment) is performed. An inspection device 36 is provided for classifying usable banknotes (hereinafter, referred to as recycled tickets) and banknotes determined to be unsuitable for reuse (hereinafter, referred to as rejected tickets).

In front of the deposit / withdrawal unit 30, the main control unit 11 and the transmission control unit 2 already described with reference to FIG.
A control unit 37 that accommodates the floppy disk drive 21 and the like is provided.

At the center of the deposit / withdrawal unit 30,
A deposit temporary accumulating section 38 for temporarily holding the bills P inserted into the hopper 31 of the bill depositing / dispensing port 4 is provided. A rejection for temporarily depositing a rejected note rejected by the inspection device 36 among the deposited banknotes P and returning the rejected ticket to the hopper 31 at a predetermined timing is provided between the depositing temporary accumulation unit 38 and the hopper 31. An accumulation unit 40 is provided.

The deposit reject stacking unit 40 has a roller 41 which is formed so as to rise when the rejected ticket is returned, and all bills P inserted into the hopper 31 can be inspected by the inspection device 36 at the time of a deposit operation described later. At the time of inspection
The deposit reject ticket P is returned to the hopper 31 by a reject transport path formed by raising the roller 41.

A first safe 50, a second safe 51, and a third safe are located below the deposit / withdrawal unit 30 and approximately in the center of the apparatus main body 2, in order from the side of the deposit / withdrawal port 4 (hopper 31). 52 are arranged. Usually, the first safe 5
The zero and second safes 51 store banknotes of a large face value, for example, ten thousand yen notes, and the remaining third safe 52 stores banknotes of a small face value, for example, one thousand yen notes.
In addition, since the 5,000 yen ticket is not used for paying out in a normal customer transaction, it is stored in a reject box described later regardless of the inspection result of the inspection device 36.

Next, the flow of bills at the time of deposit will be described. FIG. 4 is a side perspective view showing the flow of bills when the bills are deposited in the depositing / dispensing apparatus 1.

Referring to FIG. 4, bills P, which are collectively inserted into the hopper 31 by the user from the bill depositing / dispensing port 4 as a deposit object, are transported along the transport paths R1, R2 as indicated by solid arrows.
The front conveyance path R2 and the conveyance path R4 of the front and back sorting section 31
Through R8 to the deposit temporary accumulation section 38.

The unreadable ticket (return ticket, that is, the rejected payment ticket) P that could not be read by the inspection device 36 provided on the transport path R6 is, as shown by the dashed arrow, the transport path R1.
The flow branches to 2 and is led to the deposit reject accumulation unit 40 to be accumulated once.

The deposit reject ticket P accumulated in the deposit reject accumulation section 40 is obtained by raising the roller 41 at a predetermined timing after all the bills P inserted into the hopper 31 are inspected by the inspection device 36. Conveying path R to be formed
13 collectively returns to the hopper 31. In this case, the door 5 is opened under the control of the main control device 11, and a message prompting the user to re-enter is displayed on the CPT display unit 6. When all the deposit / withdrawal banknotes P have been read, under the control of the main controller 11,
The deposit amount is displayed on the LCD display unit 6.

Further, the foreign matter processing which is a feature of the present invention will be further described below with reference to the drawings. FIG. 5 is a flowchart for explaining the operation of foreign matter processing according to the present invention, FIG. 6 is an external view of the automatic transaction apparatus according to the present invention with the door opened, and FIG. FIG. 8 is a view showing a metal mouth (receiving part), and FIG. 8 is a view showing a metal fitting for discharging foreign matter of the automatic transaction apparatus according to the present invention.

FIG. 9 is a sectional view showing a return port of the automatic transaction apparatus according to the present invention, FIG. 10 is a sectional view showing a return port of the automatic transaction apparatus according to the present invention, and FIG. FIG. 12 is a cross-sectional view showing a return port of such an automatic transaction device.
It is the schematic which shows the photo sensor provided in the return port of the automatic transaction apparatus which concerns on this invention.

6 to 12, in the automatic transaction apparatus according to the present invention, the money receiving / dispensing port (receiving section) 4 is provided with a metal fitting 121 at the bottom thereof. Further below the slide 104, a funnel-shaped transport unit 1 provided on the door below the slide 104.
03, a return port 101 for taking out foreign substances, a lid 105 provided in this opening, a sensor plate and a photosensor 106 provided in this lid are provided, and the main control unit 11 detects opening and closing of the lid. Provides a lid open / close signal. Further, a storage 102 for foreign matter is provided below the opening 101 via a bottom plate 107.

The operation of foreign matter processing, which is a feature of the present invention, having the above-described configuration will be described below with reference to the drawings. According to the flowchart of FIG. 5, a banknote is inserted into the banknote pay-in / pay-out port 4, and the pay-in / pay-out processing is executed as described in detail above (S11). At this time, when it is detected that foreign matter is mixed in (S12), the main controller 11 is informed to the customer through the display panel 6 instructed by the instruction (S13). At this time, it is also preferable to use a voice announcement. In addition, foreign matter is detected by the metal fitting 121 and the slide 10.
4, the air is discharged to the return port 101 via the funnel-shaped transport section 103 provided on the door below the door (S14).

At this time, when the lid 105 of the foreign object inflection port 101 is opened by the customer, the opening / closing of the lid 105 is detected by the photosensor 106 and the sensor plate (S15). The detection of the opening / closing of the lid is continued for a predetermined time (S16). If the lid is not opened even after the elapse of this time, it is considered that the foreign object has been forgotten to be removed. An announcement is made (S17).

When the predetermined time has elapsed or the next transaction is started (S18), foreign matter collection processing is performed (S19). That is, as shown in FIG. 11, the bottom plate 107 moves to collect the foreign matter in the storage 102, and at this time, the foreign matter cannot be removed even if the lid 105 is pushed from the outside.

FIG. 12 is a diagram showing the relationship between the sensor plate and the photosensor. When the lid is opened at all, the sensor plate identifies the opening and closing of the lid to block the light beam of the photosensor. Is transmitted to the main control device 11.

As described above, the foreign matter is discharged without any display in the related art. However, according to the present invention, when the foreign matter is detected or the foreign matter is in the return port 101, a predetermined time passes. Even if the lid is not opened / closed, the customer is notified of this on the operation screen or by voice announcement. Thereafter, when a predetermined time elapses, the foreign matter is collected in the collection box regardless of whether the lid is opened or closed, so as to ensure that the foreign matter does not reach the hands of unrelated persons.

It should be noted that the present invention is not limited to the above-described embodiment, and it is needless to say that equivalent effects can be obtained within a range that can be easily conceived by those skilled in the art. For example, in the above-described embodiment, the cash-in / pay-out device has been described as an example. However, it goes without saying that a vending machine, for example, has the same effect as long as the device is provided with a unit for taking in bills and the like.

[0050]

As described above, according to the present invention, when a foreign object is present in a customer's bill or the like, the foreign object is dropped into a return port, and the opening and closing of the return port for the foreign object is electrically recognized, and the return port is opened. By giving a warning to the customer when the lid is not opened, it is possible to reliably return the foreign matter.

Further, according to the present invention, it is possible to more appropriately report the presence of a foreign substance by reporting the presence of a foreign substance after confirming the elapse of a predetermined time. The present invention further reports the presence of a foreign substance and collects the foreign substance in a collection box after a lapse of a predetermined time, so that the foreign substance is not removed by a person who is not the original owner of the foreign substance. Can be realized.

[Brief description of the drawings]

FIG. 1 is a schematic view showing the appearance of an automatic transaction apparatus to which an embodiment of the present invention is applied.

FIG. 2 is a block diagram showing an example of a control block of the automatic transaction apparatus shown in FIG.

FIG. 3 is a side perspective view of the automatic transaction apparatus shown in FIG. 1;

FIG. 4 is a schematic diagram showing a flow of banknotes at the time of payment in the automatic transaction apparatus shown in FIG. 3;

FIG. 5 is a flowchart illustrating the operation of foreign matter processing according to the present invention.

FIG. 6 is an external view of the automatic transaction apparatus according to the present invention with the door opened.

FIG. 7 is a view showing a banknote pay-in / pay-out port (accepting section) of the automatic transaction apparatus according to the present invention.

FIG. 8 is a view showing a metal fitting for releasing foreign matter of the automatic transaction apparatus according to the present invention.

FIG. 9 is a sectional view showing a return port of the automatic transaction apparatus according to the present invention.

FIG. 10 is a sectional view showing a return port of the automatic transaction apparatus according to the present invention.

FIG. 11 is a sectional view showing a return port of the automatic transaction apparatus according to the present invention.

FIG. 12 is a schematic diagram showing a photo sensor provided at a return port of the automatic transaction apparatus according to the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Deposit / withdrawal apparatus 2 ... Device main body 3 ... Operation part 4 ... Banknote deposit / withdrawal port (receiving part) 5 ... Door 6 ... Color LCD display part 7 ... Card insertion slot 8 ... Passbook insertion slot 9 ... Coin deposit / withdrawal port 11 ... Main control unit 23 Remote monitor 30 Cash-in / pay-out unit 37 Control unit 101 Return port 102 Collection box 103 Transport unit 104 Slide 105 Return door 106 Photosensor 107 Bottom plate

Claims (11)

[Claims] 1. Receiving means for receiving bills and the like from a customer to perform a predetermined transaction, and return means for returning a foreign material not corresponding to the bills and the like to a return port to return the foreign matter to the customer when the receiving means receives the foreign matter. Detecting means for detecting whether or not the customer has performed a scan for receiving the foreign matter from the return port; and, when an operation to be received by the detecting means is not detected, notifying the customer of forgetting to remove the foreign matter. Means, and an automatic transaction device comprising: 2. Receiving means for receiving bills and the like from a customer to perform a predetermined transaction, and return means for returning a foreign matter not corresponding to the bills and the like to a return port to return the foreign matter to the customer when the receiving means receives the foreign matter. Detecting means for detecting whether or not the customer has performed a scan for receiving the foreign matter from the return port; and when an operation to be received by the detecting means is not detected, the customer is notified by voice announcement that he has forgotten to remove the foreign matter. An automatic transaction device comprising: an announcement means for making a report. 3. Receiving means for receiving a bill or the like from a customer to perform a predetermined transaction, and display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like; When the receiving unit receives a foreign substance that does not correspond to the bill or the like, a return unit that returns the foreign substance to the customer in order to return the foreign substance to the customer; and detects whether the customer has performed a scan for receiving the foreign substance from the return port. An automatic transaction device, comprising: a detecting unit that performs the operation of receiving the foreign object when the operation received by the detecting unit is not detected. 4. Receiving means for receiving bills or the like from a customer to perform a predetermined transaction, and display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like; When the receiving unit receives a foreign substance that does not correspond to the bill or the like, a return unit that returns the foreign substance to the customer in order to return the foreign substance to the customer; and detects whether the customer has performed a scan for receiving the foreign substance from the return port. An automatic transaction device, comprising: a detecting unit that performs a voice announcement to notify the customer of forgetting to remove the foreign object when an operation received by the detecting unit is not detected. 5. Receiving means for receiving bills or the like from a customer to perform a predetermined transaction, display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like, When the receiving means receives a foreign substance that does not correspond to the bill or the like, a return means for returning the foreign substance to the return port to return the foreign substance to the customer, and a predetermined time has elapsed since the return means returned the foreign substance to the return port. Announcement means for recognizing that the lid provided at the return port has not been opened / closed by the photo sensor provided at the return port, and notifying the customer of the forgetting to remove the foreign object by voice announcement. An automatic transaction device comprising: 6. Receiving means for receiving bills and the like from a customer to perform a predetermined transaction, and return means for returning a foreign matter which does not correspond to the bills and the like to a return port for returning the bills to the customer when the receiving means receives the foreign matter. Detecting means for detecting whether or not the customer has performed a scan for receiving the foreign matter from the return port; and, when an operation to be received by the detecting means is not detected, notifying the customer of forgetting to remove the foreign matter. Means for collecting the foreign matter in the return port in a collection box when a predetermined time has elapsed since the foreign matter was detected. 7. Receiving means for receiving bills and the like from a customer to perform a predetermined transaction, and return means for returning a foreign matter not corresponding to the bills and the like to the customer when the receiving means receives the foreign matter. Detecting means for detecting whether or not the customer has performed a scan for receiving the foreign matter from the return port; and when an operation to be received by the detecting means is not detected, the customer is notified by voice announcement that he has forgotten to remove the foreign matter. An automatic transaction device comprising: an announcement unit for notifying; and a unit for collecting the foreign substance in the return port in a collection box when a predetermined time has elapsed since the detection of the foreign substance. 8. Receiving means for receiving bills or the like from a customer to perform a predetermined transaction, display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like, When the receiving unit receives a foreign substance that does not correspond to the bill or the like, a return unit that returns the foreign substance to the customer in order to return it to the customer; and detects whether the customer performs a scan for receiving the foreign substance from the return port. Detecting means for notifying the customer that he has forgotten to remove the foreign substance when an operation received by the detecting means is not detected; and Means for collecting foreign matter in a collection box. 9. Receiving means for receiving a bill or the like from a customer to perform a predetermined transaction, display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like, When the receiving unit receives a foreign substance that does not correspond to the bill or the like, a return unit that returns the foreign substance to the customer in order to return the foreign substance to the customer; and detects whether the customer has performed a scan for receiving the foreign substance from the return port. Detecting means for performing, when an operation received by the detecting means is not detected, an announcement means for notifying the customer of the forgetting to remove the foreign object by voice announcement, and a return port when a predetermined time has elapsed since the foreign substance was detected. Means for collecting the foreign matter in a collection box. 10. Receiving means for receiving bills or the like from a customer to perform a predetermined transaction, display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like, When the receiving means receives a foreign substance that does not correspond to the bill or the like, a return means for returning the foreign substance to the return port to return the foreign substance to the customer; and a first method after the return means returns the foreign substance to the return port.
Even after a lapse of a predetermined time, the photo sensor provided at the return port recognizes that the lid provided at the return port has not been opened and closed, and notifies the customer by voice announcement that the user has forgotten to remove the foreign matter. Automatic transaction, comprising: announcement means; and means for collecting foreign matter in the return port in a collection box when a second predetermined time longer than the first predetermined time has elapsed since the foreign matter was detected. apparatus. 11. Receiving means for receiving bills or the like from a customer to perform a predetermined transaction, display means for displaying on a display panel that there is a foreign substance when the receiving means receives a foreign substance which does not correspond to the bill or the like, When the receiving means receives a foreign substance that does not correspond to the bill or the like, a return means for returning the foreign substance to the return port to return the foreign substance to the customer; and a first method after the return means returns the foreign substance to the return port.
Even after a lapse of a predetermined time, the photo sensor provided at the return port recognizes that the lid provided at the return port has not been opened and closed, and notifies the customer by voice announcement that the user has forgotten to remove the foreign matter. Announcement means, and, when a second predetermined time longer than the first predetermined time has elapsed since the foreign substance was detected, regardless of whether the lid of the return port was opened or not, the foreign substance in the return port was stored in a collection box. An automatic transaction device comprising: a collecting means.